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We are TDS. We were established in 2003 to operate tenancy deposit schemes across the UK and to provide dispute resolution services in relation to tenancy deposits. We now operate tenancy deposit schemes in England and Wales, Scotland, and Northern Ireland from our head office in Hemel Hempstead and our other offices in Glasgow and Belfast. In 2022 we also launched the New Homes Ombudsman Service. We are collaborative and forward-thinking with our colleagues and customers at the heart of everything we do. With our proven success, it is necessary to expand our team to ensure the services we offer continue to make a difference. We have an opportunity within our Operations team to join them as a Customer Service Advisor. This is a permanent, full-time position that will be based in our TDS office in Hemel Hempstead and will follow our hybrid working policy of a minimum of 2 days in the office per week. During the initial training period (typically up to 6 weeks), you will be required to attend the office full-time, Monday to Friday, to ensure you are fully supported in your onboarding. There are two shift patterns we have on offer: 35 hours per week, Monday to Friday, with shifts scheduled between 8:00am and 6:00pm on a rota basis. 35 hours per week, Monday to Friday, working from 10:00am to 6:00pm. The salary for this position is £26,542.43 per annum, rising to £27,439.18 after completion of successful probation. Some of the key responsibilities include: • Handling incoming enquiries via phone and email., • Listening carefully and giving clear, accurate information to customers., • Logging enquiries to help us understand customer needs and trends., • Working closely with colleagues to ensure queries are resolved efficiently., • Staying up to speed with our services, systems and processes. To be considered for this opportunity you must: • A minimum of 2 years’ experience working in a call centre or high-volume customer service environment., • Excellent communication skills, both verbal and written, with the ability to build rapport quickly., • Strong listening skills and a customer-focused approach to problem-solving., • Ability to handle a high volume of calls while maintaining accuracy and attention to detail., • Confident using multiple systems and applications simultaneously., • Good organisational skills with the ability to manage time and prioritise workload effectively., • Good computer skills, including Word, Outlook and Excel. TDS offers a plethora of benefits inclusive of: • 33 days holiday inc bank holidays, • BUPA Private healthcare, • BUPA Wellbeing cash plan, • Pension Scheme, • Additional day off for your birthday, • Plus many more! If you have any questions or would like to find out more information, please feel free to contact me directly. TDS is committed to equality, diversity and inclusion in our workforce and to be truly representative of all sections of society.

Linksap - SAP Account Manager - April Start Date Linksap is a specialist IT recruitment business operating within the international SAP / IT ecosystem. Since our inception in 2015, we have grown to 40 employees and successfully placed over 3,000 consultants with 300+ clients (freelance and permanent) across Europe, the Americas, and MENA. With 2 – 3 new placements made daily across our contract and permanent divisions, we are recognized as a leading SAP recruitment partner. In 2024, after reaching £40m revenue, Linksap was acquired by Oxford Global Resources, creating new opportunities for our people to grow alongside a highly successful global organisation. The Opportunity Due to continued growth and increasing demand across our international client base, we are looking to hire ambitious SAP Account Managers for our Contract SAP Staffing Division. This is a role with a focus on business development and account management, but involving managing entire recruitment processes, offering genuine ownership, autonomy, and the chance to build long-term relationships with clients across a highly lucrative global market. Key Responsibilities • Generating new business leads, introducing the Linksap brand with clarity and purpose, then building and maintaining positive relationships with your client base., • Qualifying requirements effectively and servicing them utilizing our qualified resource team, who are a specialist team with an exclusive function to source and present the best profiles, allowing you to focus on client development., • Successfully negotiating commercial terms with clients and consultants, aided by Business Support and Directors., • Build and nurture long-term client relationships, acting as a trusted, strategic partner., • Own the client-facing recruitment process from CV submission through to offer management., • Build a strong understanding of client organisations, hiring strategies, and the wider SAP talent market. Your Skillset A background in recruitment, B2B sales, account management or in another client-facing commercial environment would be an advantage; however we are open to candidates from a variety of backgrounds and do not require previous recruitment experience. What matters most is attitude, drive, and the willingness to develop new skills. You are likely to be successful if you: • Are highly motivated by performance, progression, and earning potential., • Enjoy building long-term professional relationships., • Take ownership of outcomes and have a strong sense of accountability., • Thrive in an entrepreneurial environment that rewards initiative and commitment., • Are resilient, organised, and comfortable working in a fast-paced, performance-driven environment. Package and Benefits • Competitive base salary plus a highly rewarding, uncapped commission scheme., • Potential for quarterly base salary increases through our ‘Performing Quarter’ scheme, rewarding consistent target achievement., • Private health insurance and company laptop., • Regular incentives, team events, annual Christmas party, and sales prizes that reward high achievers., • Yearly ‘President’s Club’ trip - previous destinations were Barcelona, Dubai, Berlin, Madrid, Ibiza, Valencia, Miami, Mexico and Barbados. Why Join Linksap? • A tested and proven training and development framework, with structured 1-to-1 coaching from senior leadership to support long-term success., • Be part of an established business with a strong reputation, established client relationships, and a proven delivery record., • Exposure to a true global leader through our parent company (Oxford Global Resources) with decades of experience and a true industry-expert senior leadership., • Genuine ownership and autonomy, with contributions clearly recognised and rewarded., • Work alongside high-achievers, including multiple £1m billers and an expert team with over 150 years of combined SAP recruitment experience., • Modern 4,000 sq. ft. office with onsite parking, break-out areas, a pool table, and onsite gym & restaurant facilities., • Mature and well-organized CRM system and a modern tech-stack to facilitate success., • Strong record of internal promotion and progression with clear growth pathways as the permanent recruitment division continues to scale. Other Details • Smart-casual dress code., • In-office work based in our Hemel Hempstead HQ (hybrid working is an option for proven colleagues)., • Applicants must have the right to work in the UK. If you’re looking to develop a long-term career in recruitment within a supportive, high-performance environment, we’d welcome your application.

Location: Hemel Hempstead Salary: From £28,000 (Depending on experience) + OTE Hours: Monday – Friday, 9am – 5.30pm You will be part of the team that provides a remarkable service to our customers, and your key objective will be to establish and sustain strong relationships. Identify upsell opportunities and maximise customer retention, through office-based support. You will be responsible for managing all aspects of the customer experience for a base of circa 30-60 business customers, billing over £1,000 per month. Key Tasks: • Build strong relationship with key contacts of all customers within allocated customer base., • Recognise and maximise upon upsell opportunities, working to ensure every Diamond customer utilises all SCG services and products., • Maintain excellent customer retention of 99.5% or above, never losing a customer without ensuring every avenue has been taken to avoid churn., • Effectively manage all incoming communication from customers and respond within timely manner., • Proactively manage base to ensure customers’ expectations are exceeded, • Provide mentorship to junior members of team. Skills & Experience: • 5+ years Customer service, Account management or Sales experience., • Strong expertise in telecoms industry., • Excellent verbal and written communication skills., • A proactive, positive (win-win) attitude., • Ability to recognise and pursue a sales opportunity, • Office 365 knowledge expertise, • Proactive approach and ability to bring new ideas to the team., • Ability to forge lasting relationships with customers and partners., • Good time management skills and ability to prioritise workload., • Mentorship skills, able to coach junior members of team Additional Benefits: • 21 Days’ holiday rising to 25 after 5 years of service, • Birthday off, • Childcare vouchers, • Employee mobile package, • Holiday Purchase scheme, • Reduced gym membership, • Retail discounts We Offer: • A competitive salary and bonus structure, • Full training, • Ongoing personal development, • A busy and fun working environment SCG is proud to be an equal opportunities employer. We welcome applications from all parts of the community and are committed to upholding the principles of the Equality Act 2010. We are committed to supporting applicants with disabilities. We will endeavour to make necessary adjustments to ensure a fair and accessible recruitment process.

Location: Hemel Hempstead Salary: £24,784.50 + OTE Hours: Monday – Friday, 9am – 5.30pm You will be part of the team that provides a remarkable service to our customers, and your key objective will be to establish relationships, identify opportunity and maximise customer retention, through office-based support. Key Tasks: • Support your customer base by managing and exceeding expectations., • Identify and create opportunities that benefit your customers., • Making sure your customer retention is as impressive as the rest of our teams and be a contributor to our 99.5% retention rate., • Handle both incoming and outgoing customer sales and service calls., • Create and manage various cases through CRM., • Work through your call alerts, and check for signs of fraud., • Develop product knowledge to educate customers in alternative services. e.g. Mobiles, Connectivity, VoIP., • Document and resolve faults, or hand over more complex issues to third line support and follow up when resolved, • Handle general billing queries., • Understand & pre-empt competitor risk, • Use company reporting mechanisms to prioritise your daily/weekly actions., • Handle customer feedback and complaints both on the phone and in writing., • Assist other departments to resolve customer-based challenges. Skills & Experience: • Customer service or Sales experience., • Excellent communication skills., • A proactive, positive (win-win) attitude., • Office 365 knowledge desirable but not essential, • Someone who thrives in fast paced environments and can easily adapt to change., • Proactive approach and ability to bring new ideas to the team., • Ability to forge lasting relationships with customers and partners., • Good time management skills and ability to prioritise workload. Additional Benefits: • 21 Days’ holiday rising to 25 after 5 years of service, • Birthday off, • Childcare vouchers, • Employee mobile package, • Holiday Purchase scheme, • Retail discounts, • Discounted gym membership We Offer: • A competitive salary and bonus structure, • Full training, • Ongoing personal development, • A bus and fun working environment SCG is proud to be an equal opportunities employer. We welcome applications from all parts of the community and are committed to upholding the principles of the Equality Act 2010. We are committed to supporting applicants with disabilities. We will endeavour to make necessary adjustments to ensure a fair and accessible recruitment process.

Regional Customer Service Team Leader Location: Hemel Hempstead Salary: Up to £40,000 Hours: Monday–Friday | 37.5 hours per week Are you a customer service leader who thrives in a fast‑paced environment and enjoys building high‑performing teams? This is a pivotal role where you’ll shape customer experience strategy, lead a regional team and drive operational excellence across the business. The Role You’ll play a key role in delivering exceptional customer service by leading, developing and motivating the Customer Services team while working closely with Operations, IT and senior leadership. Acting as a bridge between customers and the business, you’ll ensure service standards remain consistently high and aligned with company goals. Key Responsibilities • Embed exceptional customer service across the organisation by supporting and implementing company policies, • Act as the main liaison between Customer Services, Operations and customers to ensure seamless service delivery, • Lead, coach and develop the team, setting clear targets, performance plans and career pathways, • Identify talent and support succession planning to ensure long‑term team strength, • Deputise for the CS Operations Manager and cover Senior CSA/CSA duties when required, • Oversee recruitment, onboarding, training, coaching and mentoring alongside the Training & QA Lead, • Conduct performance reviews, manage standards and apply corrective actions in line with HR policies, • Work closely with IT to improve system functionality and respond to evolving customer needs, • Maintain strong relationships with internal stakeholders and represent the business at meetings and events, • Ensure contract reviews, reporting and processes meet accreditation standards including ISO 17025 and MCERTS, • Support group-wide alignment and the rollout of new processes and best practices, • Champion company values and promote a culture of excellence and continuous improvement Skills & Experience • Proven experience in a senior, high‑volume customer service leadership role (ISO 17025 laboratory experience desirable), • A confident, motivating leader with strong team‑building and coaching skills, • Excellent communication skills with the ability to engage stakeholders at all levels, • Strong problem‑solving and decision‑making capability in a fast‑moving environment, • Results‑driven with a passion for improving customer service performance, • Flexible, adaptable and comfortable managing change, • Experience training, mentoring and supervising Customer Service Advisors Why Apply? This is an exciting opportunity to make a real impact, influence customer experience strategy and grow within a collaborative, forward‑thinking organisation.

Location: Hemel Hempstead Salary: From £26,000 + OTE Hours: Monday – Friday, 9am – 5.30pm We are recruiting for a candidate with a customer service or account management background to come on board and join our team in Hemel Hempstead as a Customer Experience Account Manager. You will be part of the team that provides a remarkable service to our customers, and your key objective will be to establish relationships, identify opportunity and maximise customer retention, through office-based support. You will be responsible for managing all aspects of the customer experience for a base of circa 150-200 business customers, billing over £50,000 per month. Key Tasks: • Support your customer base, managing and exceeding their expectations., • Identify and create opportunities that benefit your customers, • Performing account reviews, • Ensure your customer retention is as impressive as the rest of our teams and be a contributor to our 99.5% retention rate, • Handle both incoming and outgoing customer sales and service calls, • Create and manage cases in Dynamics CRM, • Work through call alerts, and check for signs of fraud, • Develop a good product knowledge to educate customers in alternative services. e.g. Mobiles, Connectivity, VoIP. ITaaS and Cyber, • Document and resolve faults, or hand over more complex issues to third line support and follow up when resolved, • Handle general billing queries, • Understand & pre-empt competitor threats, • Use company reporting mechanisms to prioritise your daily/weekly actions, • Handle customer feedback and complaints both on the phone and in writing, • Assist other departments to resolve customer-based challenges Skills & Experience: • Customer service, Account management or Sales experience., • Excellent communication skills., • A proactive, positive (win-win) attitude., • Ability to recognise and pursue a sales opportunity, • Office 365 knowledge competency, • Proactive approach and ability to bring new ideas to the team., • Ability to forge lasting relationships with customers and partners., • Good time management skills and ability to prioritise workload. Benefits: • 21 Days’ holiday rising to 25 after 5 years of service, • Birthday off, • Childcare vouchers, • Employee mobile package, • Holiday Purchase scheme We Offer: • A competitive salary and bonus structure, • Full training, • Ongoing personal development, • A busy, fun working environment Benefits: • 21 days holiday – increasing to 22 days after 3 years and to 25 days after 5 years, • Extra day off for your birthday, • Buy holiday scheme, • Employee Assistance Programme, • Free onsite parking, • Enhanced company sick pay, • Discounted retail vouchers, • Reduced gym membership, • Annual salary review, • SCG mobile benefit, • Employee referral bonus *Please note that unfortunately this role does not provide visa sponsorship opportunities, all candidates must have the right to work in the UK. SCG is proud to be an equal opportunities employer. We welcome applications from all parts of the community and are committed to upholding the principles of the Equality Act 2010. We are committed to supporting applicants with disabilities. We will endeavour to make necessary adjustments to ensure a fair and accessible recruitment process.

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Job Title: Sales Support Administrator Location: Hemel Hempstead Hours: 9-5:30 Monday- Friday | Full time office based Salary: £27,000 Are you a confident, organised, and customer-focused professional with experience in B2B sales support or administration? We are looking for an Order Fulfilment / Sales Support Specialist to provide exceptional support to our Account Managers and ensure a seamless customer experience. This is a hands-on, varied role perfect for someone who thrives in a fast-paced environment and enjoys being part of a collaborative team. The Role: You will be responsible for managing the end-to-end sales order process, ensuring accuracy, timeliness, and excellent service at every stage. This role involves direct interaction with both internal teams and customers, processing orders, managing enquiries, and supporting bespoke solutions. There is scope for training, but a strong administrative and customer service background is essential. Key Responsibilities: Take ownership of the order fulfilment process, from receipt of orders to dispatch and proof of delivery. Maintain proactive communication with Account Managers, internal teams, and customers to keep everyone informed. Create work orders and specifications for bespoke solutions, coordinating with the warehouse team for timely delivery. Coordinate direct-to-site shipments where required. Build and maintain knowledge of products and services to identify upsell opportunities. Ensure high levels of accuracy, efficiency, and quality across all order processes. Take responsibility for your own performance and personal development.Skills & Experience: B2B sales support, order management, or technical customer service experience. Strong administrative skills with excellent organisation and prioritisation. Confident on the phone with strong verbal communication skills. Experience raising Purchase Orders (POs) is a strong advantage. IT proficient; experience with order management systems a plus. Able to work independently and collaboratively within a team. Flexible, proactive, and committed to going the extra mile to meet customer needs. This is a fantastic opportunity for someone who enjoys a varied, hands-on role, working closely with a dynamic sales team. If you are driven, organised, and customer-focused, and want to contribute to delivering exceptional service, we would love to hear from you. About Think Specialist Recruitment: We're an independent support staff recruitment agency based in Hemel Hempstead, working across Herts, Beds, and Bucks. We specialise in permanent and temporary recruitment across administration, customer service, PA/secretarial, HR, accountancy/finance, sales admin/support, marketing, and IT

Commercial Administrator Location: Chesham Salary: £24,000 - £29,000 Hours: Monday to Friday, 8:00am - 5:00pm Contract: Permanent, Full-Time We're looking for a proactive, organised, and people-focused Commercial Administrator to join a busy head office team in Chesham. This is a fantastic opportunity to join a well-established contractor delivering construction and maintenance projects across affordable housing, education, and commercial sectors in the Southeast. About the role: You'll be supporting the commercial team with a wide range of administrative and coordination tasks. This is a role for someone who can stay two steps ahead, communicate confidently, and ensure key information is actioned and followed up efficiently. Your day-to-day will include: Logging new client orders and updating trackers Issuing instructions to site teams, operatives, and subcontractors Following up on variations and ensuring documentation is up to date Preparing and processing invoices, payment notices, and final accounts Running weekly progress reports for management Supporting the wider commercial team with reporting and forecasting We're looking for someone who: Has 2-3 years' experience in an administrative role (experience in construction, property, or maintenance is a big plus) Communicates clearly, professionally, and confidently with clients, colleagues, and contractors Stays organised and on top of multiple tasks with strong follow-up skills Works logically and methodically under deadlines Is IT literate (Excel and Outlook essential) Is proactive, self-motivated, and a team player what we offer: £24,000 - £29,000 salary (dependent on experience) Full-time, permanent, office-based role in Chesham 28 days holiday (including bank holidays) Workplace pension Ongoing training and career progression, including pathways into roles such as Assistant Quantity Surveyor Regular company charity events and team socials If you're an organised, detail-focused administrator with a passion for the construction/property sector, we'd love to hear from you! About Think Specialist Recruitment: We're an independent support staff recruitment agency based in Hemel Hempstead, working across Herts, Beds, and Bucks. We specialise in permanent and temporary recruitment across administration, customer service, PA/secretarial, HR, accountancy/finance, sales admin/support, marketing, and IT

Are you a Timber specialist? Are you ready to lead and grow a business in this exciting Timber merchant Branch Manager role? This is your opportunity to take charge of a Timber Merchants as Depot Manager and take them to the next level. We're looking for a commercially driven Branch Manager who combines strong Timber expertise with a sharp sales mindset. This is a hands-on leadership role where you'll take full ownership of branch performance, driving growth, building a loyal customer base and strengthening relationships across the local trade. You'll be at the heart of the operation, supporting customers with expert product knowledge, managing stock and pricing effectively, and working closely with the wider team to maximise every opportunity. Role: Branch Manager, Timber Branch Manager, Trade Counter Branch manager, Builders Merchants Branch Manager, Timber Supplies Manager, Timber Depot Manager, Timber Trade Manager, Branch Director Location: Hemel Hempstead Salary: up to £65k base salary + Bonus + Company car + Benefits You'll bring solid experience from managing a Timber Merchants or Timber supplies site. You'll be a confident leader who knows how to motivate a team, build lasting relationships and deliver results in a fast-paced environment. This is a genuine opportunity to take ownership of a successful branch and shape its future within a growing, well-established business. If you're ready to step into a role where your expertise and ambition will be recognised and rewarded, we'd love to hear from you. CLICK APPLY and send through a copy of a CV. TPBN1_UKTJ

Job Title: Behaviour Support Assistant - Chesham Location: Chesham Contract: Full-time / Term-time only (8:30am-4:00pm) Pay Rate: £96-£105 per day (DOE) Start Date: April About the Role Academics are seeking a committed and resilient Behaviour Support Assistant to join an alternative provision in Chesham You will be supporting young people with Social, Emotional and Mental Health (SEMH) needs, challenging behaviours, and barriers to learning. This role is ideal for someone who is passionate about helping vulnerable learners re-engage with education and develop the skills they need to succeed both in and out of the classroom. Key Responsibilities Provide 1:1 and small group support for pupils with behavioural, social, and emotional needs. Use de-escalation and behaviour management strategies to promote positive behaviour. Work closely with teachers and senior staff to maintain a safe, structured, and supportive learning environment. Help pupils develop communication skills, resilience, self-regulation, and positive relationships. Contribute to behaviour plans, reviews, and progress updates as part of a wider support team. The Ideal Candidate Experience in youth work, mainstream secondary schools, residential care, or working with challenging behaviours. Understanding of holistic approaches to behaviour support (desirable but not essential). Calm, patient, and empathetic nature with the ability to build positive relationships. Confident in managing behaviour and using de-escalation techniques effectively. Passionate about supporting young people to overcome barriers and fulfil their potential. (Desirable) Qualifications in psychology, education, youth work, or related fields. Why Join Academics? Competitive daily rate (£90 - £100 depending on experience). Temp-to-perm pathway for the right candidate. Ongoing CPD, training, and support throughout your placement. Work with a dedicated consultant who understands your needs and goals. Make a genuine impact within a nurturing and rewarding educational environment. All applicants must have a valid Enhanced DBS or be willing to apply for one. Academics are acting as an employment agency. Behaviour Support Assistant- Education and Training- Behaviour Support Assistant-Education and Training- Education and Training- Chesham- Behaviour Support Assistant- Chesham TPBN1_UKTJ

Murphy is recruiting for a Hire Coordinator to work with Murphy Plant at our Hemel Hempstead Plant. Murphy Plant is committed to delivering a plant hire service that is simple, safe, efficient and reliable. We manage and maintain more than £100 million worth of innovative, best in-class plant, transport and specialist equipment and our work spans multiple sectors. Our inventory includes over 15,000 assets, ranging from small tools to piling rigs, alongside our award-winning vehicle fleet which includes one of the UK’s most comprehensive collection of crawler cranes. Our broad range of equipment also includes specialist assets for ground engineering, pipeline testing, tunnelling, rail and more. You will be responsible for sourcing internal plant equipment on behalf of all projects, or procurement of externally sourced plant and equipment delivering best in class for quality and value. Ensuring maximum utilisation of Murphy Plant and equipment by monitoring externally hired items and exchanging for internal items when they become available. Liaise with external supply chain, maintenance teams and depot managers, build and keep positive relationships and ensure Performance, Quality and Delivery is achieved As Hire Coordinator you will manage the hire of Murphy Plant Equipment. Delivering equipment across the UK, you will be responsible for accurate management and documentation of the hire process. The logistical management of this equipment spread across 6 depots and up to 40 different sites is a challenge! You will be responsible for sourcing internal plant equipment on behalf of all projects, or procurement of externally sourced plant and equipment delivering best in class for quality and value. Ensuring maximum utilisation of Murphy Plant and equipment by monitoring externally hired items and exchanging for internal items when they become available. Liaise with external supply chain, maintenance teams and depot managers, build and keep positive relationships and ensure Performance, Quality and Delivery is achieved As Hire Coordinator you will manage the hire of Murphy Plant Equipment. Delivering equipment across the UK, you will be responsible for accurate management and documentation of the hire process. The logistical management of this equipment spread across 6 depots and up to 40 different sites is a challenge! A day in the life of a Murphy Hire Coordinator Ensure that best endeavours are made to deliver the right equipment, true to specification requirements, at the right quality on the date that the customer requires. Responsible for Procurement of externally sourced plant and equipment, delivering best in class for quality and value Ensuring maximum utilisation of Murphy plant & equipment by monitoring and off hiring externally hired items when murphy plant items become available Liaise regularly with external supply chain, build and keep positive relationships and ensure best Quality, Performance and Delivery is achieved Provide high quality customer service in all communications with internal and external clients. Maintain accurate paper and computer-based records. Produce correspondence, documents and presentations to specification using a variety of media. Maintain established paper and computer-based filing systems. Conduct financial duties, for example, processing invoices or tracking costs. Work in accordance with established processes and provide feedback on their effectiveness. Maintain a world-class standard of customer service ensuring that the customer is always at the forefront of the teams’ actions. Mirror the Murphy Values of Safety, Leadership, Integrity and Respect in all behaviours. Actively promote and embed Equality, Diversity and Inclusion (EDI) in all your work and support and comply with all organisational initiatives, policies and procedures on EDI. Still interested, does this sound like you? Experience in a Hire Desk role would be desirable Experience using Syrinx is preferred Previous experience working in an office environment with some experience working in a customer facing role Extensive experience working through telephone communications with a clear and concise phone manner. Good IT skills, knowledge of Microsoft packages ie. Word, Excel, PowerPoint Previous experience in plant would be beneficial but not essential Previous experience managing and processing invoices would be beneficial

Customer Service Manager - Social Housing Repairs & Maintenance Based in Hemel Hempstead Full-Time, Permanent position Salary: £42K + car allowance We are working with a leading Social Housing contractor to recruit a proactive and experienced Customer Service Manager to join their team based in Hemel Hempstead. This is a full time, permanent role, ideal for somebody who is looking to develop their career with a market leading contractor. As the Customer Service Manager, you will oversee the full customer service function for the Repairs & Maintenance Contractor, including planning / scheduling, customer care, and complaint handling. You will manage a team of Customer Service Advisors and Planners, to ensure customers are in receipt of a satisfactory level of customer service exceeding customers' expectations. Key Criteria: Previous experience in Social Housing repairs and maintenance Experience managing a planning function for a mobile workforce, ideally within the Social Housing / Facilities Management sector although all sector backgrounds will be considered Experience driving customer service best practice and complaint resolution Strong people management skills Advanced IT Skills including planning software Ability to lead, influence and direct a team Ability to build and nurture strong working relationships with colleagues based at other sites/officesThis is an ideal role for somebody looking to further their career in the Social Housing sector, working with a market leading contractor to support the business in providing an exceptional standard of service to their customers. For more information, please apply online or call Meg on (phone number removed)

As a Customer Service Assistant, you'll provide an excellent customer experience by managing reception bookings, addressing enquiries, identifying sales opportunities, hosting events, maintaining cleanliness, and preparing food and drinks. Customer Service Assistant - Essex. You should be efficient,

If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time R