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Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week? Join Ocado Logistics where there are bags of possibilities. It’s our mission to provide an outstanding customer experience. Whilst others might call you delivery drivers, here at Ocado Logistics our Customer Service Team Members play a vital role, delivering top quality products on time and in an efficient manner. You’ll be out on the road whatever the weather, but you’ll never have to fight over the radio station, and you can sing along as loud as you like! In return, we use our automated technology to pre plan your route and pre-load your van! This is a fantastic opportunity to join our team and perfect for those looking for a part-time schedule. You will work 3 x 8-hour shifts each week with shifts scheduled on different days each week. On top of your base pay you will receive premiums that will increase your average hourly earnings to £13.53 per hour. All your breaks are paid, meaning for every minute at work you get paid. That’s a great deal! Important Information About Driving at Luton Our Luton site provides deliveries across North London, where traffic conditions can often be busy and complex. You must be confident in your driving ability and capable of safely navigating: High-density traffic routes Urban road layouts Frequent stop-start traffic conditions Busy residential and commercial areas Applicants should be comfortable driving in these environments as a regular part of the role. Whilst a safe working environment goes without saying, we offer a shopping list of perks that you can tailor to suit your lifestyle, including: • Company pension of up to 7% matched contributions after just 3 months, • An enhanced digital health and wellbeing service, including virtual GP appointments, for you and your dependents, • Hundreds of high street shopping, entertainment and restaurant discounts, • Life insurance coverage from day one of employment, • 15% off your weekly shop with Ocado.com, • Loads more voluntary benefits such as dental and travel insurance at a discounted price So what do we need from you? You don’t need any previous experience to join our good-natured team, just bring yourself and a positive attitude, and our amazing training team will do the rest! But you will need the following Driving Licence Requirements: • Full UK or EU driving licence., • Minimum of 12 months driving experience, • Maximum of 6 penalty points., • No driving disqualifications in the past 5 years. Some deliveries involve the handling of alcohol products, so you must be over 18 to apply. As this is a customer facing role, good communication skills are also essential. How to apply: • Fill in an online application - there is no CV needed!, • Our friendly recruitment team will get in touch to conduct an Online Licence Check and Right to Work Checks., • You will be invited to take a tour of the site, giving you the opportunity to meet the team for a question-and-answer session, • We will run a Disclosure Barring System check (DBS)., • Once all checks are completed, you will be offered the role and your career with Ocado Logistics will start! Contract Type: Permanent, Part-Time Contract Hours: 24 hours per week (including paid breaks) Contracted days: You will be required to work ANY 3 days out of 7 doing 8 hour shifts, and will be provided with further information during pre-boarding. Shifts: AM & PM. You may start as early as 05:30 in the morning, and can finish as late as 12:00 (midnight). Please check your commute time prior to applying. You will receive your shift rota up to 13 weeks in advance. Pay Structure: The position is lunar paid. This means you will be paid every 4 weeks according to a monthly schedule. Please take this into consideration when applying. Ocado Logistics, offering inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace for people with disabilities. So, whatever your background or story, you’ll find a home at Ocado Logistics.

Love being on the move, meeting new people and delivering outstanding service every day? At Ocado Logistics, our Customer Service Team Members do far more than simply deliver groceries. They are the trusted face of our business, helping create thousands of positive customer experiences every week. Whether it's delivering a family's weekly shop, helping a customer with their bags, or simply arriving on time with a friendly smile, our CSTMs play a vital role in building the relationships that keep customers choosing Ocado. While other companies may call this a Delivery Driver role, we see it differently. Our Customer Service Team Members combine safe, professional driving with genuine customer care. Every delivery is an opportunity to make somebody's day a little easier and a little better. You'll work independently on the road, supported by industry-leading technology that plans your routes and pre-loads your van, allowing you to focus on what matters most: delivering great service safely, efficiently and with a positive attitude. Every day you'll interact with different customers, deliver outstanding service and play an important role in communities across the region. Rain or shine, you'll be out and about making a difference to our customers, one delivery at a time. And yes, you'll still get to choose the music. Great Pay and Even Better Benefits Everyone likes their groceries at different times, so our working patterns include evenings and weekends. In return, you'll receive premiums on top of your base pay, increasing average hourly earnings to £14.01 per hour. You can also boost your earnings further through enhanced overtime rates, helping fund those special occasions or simply giving you extra flexibility. Better still, all your breaks are paid, meaning every minute you're at work, you're getting paid. That's a great deal. (Everyone's shifts will vary, but more information is included below to help you understand what your working pattern could look like.) Important Information About Driving at Luton Our Luton site provides deliveries across North London, where traffic conditions can often be busy and complex. You must be confident in your driving ability and capable of safely navigating: High-density traffic routes Urban road layouts Frequent stop-start traffic conditions Busy residential and commercial areas Applicants should be comfortable driving in these environments as a regular part of the role. A Benefits Package Designed Around You In addition to competitive pay, you'll have access to a range of benefits including: Company pension with up to 7% matched contributions after just 3 months Enhanced digital health and wellbeing support, including virtual GP appointments for you and your dependents Hundreds of discounts across high street retailers, restaurants and entertainment providers Life insurance from day one of employment 15% discount on your Ocado.com grocery shop Discounted voluntary benefits, including dental and travel insurance Excellent career progression opportunities, with 87% of salaried roles filled by internal colleagues Whether you're looking for your next role or the start of a long-term career, we'll support your development every step of the way. What Makes a Great Customer Service Team Member? You don't need previous delivery experience to join our team. What matters most is: A positive and professional attitude Strong customer service skills Confidence interacting with customers Reliability and punctuality A commitment to safe driving Pride in delivering an outstanding customer experience Our training team will teach you everything else you need to succeed. Driving Licence Requirements To apply, you must have: A Full UK or EU Driving Licence A minimum of 12 months driving experience No more than 6 penalty points No driving disqualifications within the last 5 years As some deliveries contain alcohol products, applicants must be 18 years of age or older. Because this is a customer-facing role, good communication skills are essential. How To Apply Joining Ocado Logistics couldn't be easier: Step 1 Complete a quick online application - no CV required Step 2 Our friendly Recruitment Team will contact you to complete an Online Licence Check and Right to Work checks Step 3 Attend a site tour, meet the team and take part in a relaxed interview and Q&A session Step 4 We will complete a Disclosure and Barring Service (DBS) check Step 5 Once all checks are complete, you'll receive your offer and begin your journey with Ocado Logistics Contract Information Contract Type Permanent Contract Hours 40 Hours per Week (Including Paid Breaks) Working Pattern You will be required to work ANY 5 days out of 7. Further information regarding your roster pattern will be provided during recruitment and interview process. Shift Times We operate both AM and PM shifts. You may start as early as 05:30 and finish as late as 00:00 (Midnight). Please consider your commute carefully before applying. Your rota will be provided up to 13 weeks in advance. Pay Frequency This position is paid on a lunar payroll cycle, meaning you will be paid every four weeks according to a monthly payroll schedule. Please take this into consideration before applying. Hourly Pay Rates Monday to Saturday (Basic Rate) £13.55 Monday to Saturday Evening (18:00-06:00) £14.67 Sunday Basic £14.91 Sunday Evening (18:00-06:00) £16.14 Overtime Day Rate £16.94 Overtime Evening (18:00-06:00) £18.06 Everyone Is Welcome At Ocado Logistics, we're committed to creating an inclusive workplace where everyone can thrive. We actively support equal opportunities and accessibility for people with disabilities and believe that our differences make us stronger. Whatever your background, experience or story, you'll find a place where you belong at Ocado Logistics. Ready to join us? Apply today and discover where a career as a Customer Service Team Member could take you.

Part Time - 30 hours per week \n \n Great choice, outstanding value, market leading customer service. That's Topps Tiles. But there's more too: for example, did you know just how ambitious and fast-moving we are as a business? We are continuously investing in our organisation to give our teams the tools they need to stay ahead of the competition with exciting plans for the future. We'd love you to hel...\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n ZIPC1_UKTJ

Class C Driver – Join Our Logistics Team in Hemel Hempstead Ensure you read the information regarding this opportunity thoroughly before making an application. We're excited to offer a fantastic opportunity for a Class C Driver to become a key part of our growing logistics team based in Hemel Hempstead . As a Class C Driver, you'll play a vital role in ensuring timely and efficient deliveries while representing our company with professionalism and a customer-first attitude. You'll be responsible for maintaining delivery schedules, complying with traffic regulations, and ensuring all goods are handled with care. What You'll Be Doing: Delivering goods safely and on time, while providing excellent customer service. Adhering to scheduled departure times and all traffic legislation. Loading your vehicle and ensuring all necessary documentation is completed before leaving the depot. Using handheld technology to confirm proof of delivery. Communicating effectively with the logistics team and customers. What We're Looking For: Experience with multi-drop deliveries and good knowledge of the local area. Strong understanding of health and safety procedures. Excellent attention to detail and the ability to work well as part of a team. A flexible approach to working hours, including availability for overtime. Physically fit – the role involves walking, standing, lifting, and stretching, with some heavy lifting required. Strong communication skills, along with basic literacy and numeracy. High levels of integrity, reliability, and common sense. What You'll Receive: A competitive salary and benefits package . A supportive team environment with opportunities for growth and development. xrnqpay A stable, full-time role with a respected and expanding company.

The Digital Strategy Consultant serves as a trusted advisor to enterprise customers, partnering with them to design and execute transformational SEO and GEO strategies that drive measurable business outcomes. This role leads structured discovery, develops multi-quarter strategic roadmaps, and guides customers in building scalable operating models that embed SEO and GEO into their broader digital marketing ecosystem. The Digital Strategy Consultant works cross-functionally with Sales, Customer Success, and Product to ensure strategic alignment, accelerate time-to-value, and support long-term customer growth within the Enterprise segment. Tasks in the roleStrategic Advisory, Discovery & Roadmapping: Serve as a strategic advisor to enterprise customers by leading structured discovery engagements to assess SEO and GEO maturity, operating models, workflows, and organizational readiness. Conduct in-depth opportunity analysis and competitive benchmarking, synthesizing complex insights into executive-ready recommendations. Translate findings into phased, multi-quarter SEO and GEO roadmaps aligned to measurable business outcomes, clearly defining priorities, milestones, and success criteria. Governance, Adoption & Operating Model Transformation: Design scalable SEO and GEO governance frameworks and operating models that enable long-term adoption and cross-functional alignment. Establish scalable standards for workflows, accountability, reporting, and cross-functional collaboration across Marketing, Product, Engineering, and Content teams. Guide customers through change initiatives, stakeholder alignment, and rollout sequencing while diagnosing inefficiencies and recommending process optimizations that increase operational efficiency and reduce friction. Executive Facilitation & Program Leadership: Lead structured workshops, prioritization sessions, and executive briefings to define outcomes and align stakeholders throughout the customer lifecycle, ensuring strategic alignment and long-term value realization.. Track performance against milestones and KPIs, proactively identify risks and implementation blockers, and recommend course corrections as business priorities evolve. Lifecycle Strategy & Growth Alignment: Partner closely with Sales, Customer Success Managers, and Product teams to ensure strategic continuity throughout the customer lifecycle. Identify opportunities for expanded engagement and deeper alignment between customer goals and Semrush capabilities. Act as the voice of the customer by surfacing insights, risks, and product enhancement opportunities that support enterprise digital transformation. Internal Strategy & Methodology Contribution: Contribute to the evolution of internal playbooks, consulting frameworks, and delivery methodologies that increase leverage and consistency across Strategic Services. Share patterns, insights, and best practices to continuously elevate enterprise strategy delivery. 8+ years of experience in digital strategy, SEO and GEO consulting, change management, enterprise advisory, or related roles within SaaS or MarTech environments Proven experience leading structured discovery engagements and translating insights into actionable, executive-level strategic roadmaps Demonstrated ability to design scalable operating models, governance frameworks, and cross-functional workflows Experience influencing senior stakeholders and driving strategic alignment at the Director and VP level. Strong expertise in SEO and GEO strategy, competitive analysis, and performance measurement with the ability to clearly connect strategic initiatives to commercial outcomes. Exceptional facilitation, stakeholder-management, and executive communication skills Ability to identify risks early, manage ambiguity, and re-prioritize initiatives in dynamic enterprise environments Experience working cross-functionally with Marketing, Product, Engineering, and Executive stakeholders Comfortable managing multiple strategic engagements simultaneously while maintaining high-quality outcomes Not required, but a plus Experience with enterprise-level SEO and GEO and digital marketing platforms such as Semrush, BrightEdge, Conductor, Botify, SimilarWeb, or others Familiarity with AI-driven search trends, content strategy frameworks, and advanced analytics integrations Background in digital marketing consultancy or professional services environments Semrush is a brand visibility platform, empowering marketers to command their online presence and create measurable impact. We unify SEO authority and AI visibility, so brands are found, cited, and chosen everywhere search happens. That's how Semrush gained the trust of over 28 million users-from scaling startups to Fortune 500 companies. Some highlights of our success: $470M+ Annual Recurring Revenue with AI products surpassing $38M+ Dollar-based net revenue retention of 104%, as of December 31, 2025 Large deals growing 74% YoY Semrush named a Leader in The Forrester Wave : Search Engine Optimization Solutions, Q3 2025 Exceptional demand for the Enterprise platform, with deals with global giants like JP Morgan, LG, Samsung, TikTok, and others Shared ambition makes a bigger impact. That's why at Semrush, progress is a partnership: You push us forward, we push you further-and we all move as one. Are you ready to be part of this journey? The Sales team is at the forefront of empowering businesses to achieve online visibility and digital marketing success. Through our selling approach and world-class enablement programs, we equip our team with the tools, resources, and training. This is how we keep delivering meaningful results for our customers. Joining the Sales team also means: Fast forward and continuous career growth: the highest rate of promotions within the organization A team spread across 40+ locations around the globe Offline and online bootcamps as part of our onboarding process President's club-an opportunity to celebrate exceptional results and reward top performers in high-class vacation destination Quota attainment has been recognized as higher than market average, according to RepVue Uncapped commissions Semrush Consulting Services is a team of digital strategy consultants, technical experts, and engagement managers who partner with enterprise customers to accelerate platform adoption and unlock measurable value across SEO and GEO, content strategy, competitive intelligence, and broader digital marketing ecosystems. We deliver high-impact onboarding, advisory, implementation, and enablement services across the customer lifecycle. Our team works alongside some of the world's most sophisticated marketing organizations to design scalable operating models, optimize workflows, and build sustainable digital growth systems that drive long-term business impact., A little more about the company Semrush is the leading brand visibility platform, empowering marketers to command their online presence and create measurable impact. Built on the industry's most expansive proprietary dataset, Semrush delivers AI-driven insights across GEO, SEO, Agentic Search Optimization, content marketing, paid media, and social strategy. The company was founded in 2008 and is headquartered in Boston, MA with a global presence across North America, Europe and Asia. We've built something people are proud to be part of. And the awards agree: Great Place to Work, DEI Workplace, Diversity Champion Award, International Inclusion Award, Most Women Friendly Employers, Best Place for Working Parents. All thanks to 1700+ employees who build the company every day. About our Diversity, Equity, and Inclusion commitments Semrush is an equal opportunity employer. We are committed to ensure that everyone feels a sense of belonging in the workplace. We do not discriminate based upon race, religion, creed, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, age, ancestry, physical or mental disability, or medical condition including medical characteristics, genetic identity, marital status, military service, or any other classification protected by applicable local, state or federal laws. We don't just lead the market-we are busy creating a world where Semrush is an unfair advantage for every marketer. Join us! The annual Total Cash Compensation range for this position is $131,000 to $190,000. Compensation ranges for the same role in other countries may differ based on local market conditions, compensation philosophy, and regulatory requirements. Compensation ranges for this role outside of the United States may differ and will be determined based on local market benchmarks, compensation practices, and applicable regulations. • Strong product-market fit recognized by RepVue, • High earning potential with clear quota attainment visibility, • Life insurance, • Low cost medical, dental, and vision plans, • Accidental death and dismemberment (AD&D) insurance, • Dependent Care Savings Accounts and Flexible Spending Accounts, • Health Savings Account, • Short-term and long-term Disability, • Employee Assistance Program, • Employee Resource Groups, • Paid parental leave, • Relief Fund, • Travel coverage #J-18808-Ljbffr

BAM UK & Ireland are recruiting a Mobile Multii Skilled Air Conditioning Engineer to join the Facilities Management team within the South East. Reporting directly to the Contracts Manager, you will be expected to take full responsibility for the refrigeration and associated equipment maintenance across sites in the South East. As part of this role, you will be required to complete a variety of tasks related to this role to ensure the continued smooth operation of the FM business and our client’s sites. Working hours are Monday to Friday, 8am to 4.30pm. An electric van will be provided. • Carrying out Planned Preventative Maintenance and complete the appropriate electronic reports., • Carrying out Reactive and emergency breakdown tasks and complete the associated reports., • Being on a call out rota to provide the clients with full out of hours cover., • Assisting other team members when required or as directed from the Contracts Manager., • Ensuring that all tasks are completed within the contractual time scales and within budget., • Carrying out all duties in accordance with company policies and procedures., • Understanding and completing all work related documentation accurately and on time., • Carrying out work in a safe and diligent manner., • Complying with all Health and Safety policies and procedures., • Undertake additional duties in line with capabilities as required. IND1 In addition to a competitive salary and benefits package, we provide continuing learning and development opportunities within a creative and considerate work environment. You will be provided with a company van. • Minimum NVQ level 2 Air Conditioning & Refrigeration, • FGAS City & Guilds 2079/11, • Brazing experience, • Strong knowledge & experience of split systems, • Knowledge of VRV’s & VRF’s, • Experience of working within a mobile service delivery contract., • An understanding of Service Level Agreements (SLA’s), service targets and objectives and Key Performance Indicators (KPI’s), • Good knowledge of Health & Safety and safe working practices., • Strong customer care focus., • Good communication skills., • Proactive approach., • Able to anticipate and/or diagnose and repair faults on a variety of refrigeration equipment and associated plant., • Capable of completing essential electronic documentation in accurate and timely manner., • Full UK Drivers licence. Building a sustainable tomorrow. That’s our mission and our promise at BAM. It’s how we engineer vital infrastructure and construct high-quality buildings as one of the largest construction companies in Europe. We strive to create an environment where everybody feels welcome and valued. We’re on an exciting journey to employ the best talent to join us regardless of social background, race, colour, religion, national or ethnic origin, sexual orientation, gender identity or expression, age, disability or other characteristics. BAM is committed to ensuring a fully inclusive recruitment and onboarding process, so if at any time you feel we need to do something to make it more accessible to you, do not hesitate to speak with one of our team, and we will do our best to support you. "Join us in making possible". #J-18808-Ljbffr

Customer Lifecycle Marketing Manager Hemel Hempstead (Hybrid – 3 days/week in office) Annual salary + bonus and benefits Ready to help shape unforgettable holiday experiences for millions of guests? We’re looking for a Customer Lifecycle Marketing Manager who’s excited to lead with heart, think creatively, and bring campaigns to life across our app, email, SMS, WhatsApp and more. In this role, you’ll guide and support our Holidays CRM Executive while owning the full journey of campaign delivery — all with the goal of inspiring guests to book, return, and build memories that last. If you’re passionate about smart, data‑led marketing and love turning insights into meaningful results, we’d be thrilled to welcome you to the team. • Leading with support and encouragement, guiding and inspiring our Customer Lifecycle Marketing Executive to deliver confidently while growing their skills and career., • Bringing our lifecycle strategy to life, shaping and delivering thoughtful, data-led marketing initiatives across CRM channels to drive holiday bookings and upgrades., • Owning seamless, end‑to‑end campaign delivery, using our CDP (Bloomreach) to build, analyse and optimise personalised journeys that resonate with guests., • Championing personalisation and insight, deploying impactful always‑on triggers and using analytics to refine campaigns and unlock new opportunities., • Collaborating across the business, connecting CRM with wider marketing activity, supporting trading needs, presenting ideas to senior stakeholders, and stepping in for the Head of Customer Lifecycle Marketing when needed., • Confidence working with Bloomreach, including building personalised communications, managing platform operations, and creating dynamic content across email and app messaging., • A comfortable grasp of the technical elements of CRM, with working knowledge of HTML, CSS, JSON and templating or scripting languages (such as Jinja, ERB or EJS) to support automation and personalisation., • A curiosity for data and the ability to interpret insights using tools such as Tableau, Google Analytics or Amplitude to guide decisions and improve performance., • Experience delivering effective CRM campaigns, supported by evidence of previous success, the confidence to navigate ambiguity, and the initiative to move projects forward with care and creativity., • A collaborative and supportive approach, with the ability to guide an executive, inspire colleagues, act with integrity, and bring enthusiasm and curiosity to every challenge., • Experience in travel/hospitality CRM, • ‘Holiday Buy Scheme’, • Annual bonus, • Up to 75% discount on both Haven and Warner Hotels holiday for you, family and friends, • Comprehensive wellbeing support, • Access to the Bourne Leisure corporate box at the O2 Arena ,London, • Exclusive discounts with corporate partners, • Exciting career pathways, including Learning and Development opportunities such as Apprenticeships and Degrees, • Enhanced family friendly policies and pay (eligibility criteria applied) We’re part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead. Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves. We operate a hybrid working model, meaning 50% of your working week will be spent at the office, occasionally on Park, or at external events. The interview process will be up to 3 stages and may contain a presentation or skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know. Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share. We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at . • Holiday allowance that rises with service, plus a ‘Holiday Buy Scheme’, • Annual bonus, • 20% discount on both Haven and Warner Hotels holiday for you, family and friends, • Comprehensive wellbeing support, • Access to the Bourne Leisure corporate box at the O2 Arena ,London, • Exclusive discounts with corporate partners, • Exciting career pathways, including Learning and Development opportunities such as Apprenticeships and Degrees, • Enhanced family friendly policies and pay (eligibility criteria applied) #J-18808-Ljbffr

Are you looking to build your career in service management within a highly trusted, operational environment where your work genuinely matters? Do you enjoy taking ownership, keeping services running smoothly and working closely with customers and technical teams to make a difference? As a Junior Service Operations Manager, you will own and deliver small-scale services or take responsibility for a defined component of a larger service, under the direction of a senior delivery manager. You will support the successful delivery of services to agreed cost, risk, quality and performance targets, while ensuring services are set up for long‑term sustainability and continual improvement. You’ll be part of a collaborative team where learning, development and shared responsibility are strongly encouraged. The role is based full time at our Hemel Hempstead offices but will require occasional travel to customer sites. • Managing service delivery against agreed SLAs and key performance indicators to ensure services meet contractual and customer expectations., • Supporting the transition of new or changed services into live operation, ensuring they are fit for purpose and formally accepted into service., • Maintaining clear service definitions, including scope and deliverables, agreed with internal and external customers., • Monitoring service performance and using data and tools to demonstrate outcomes, value for money and continuous improvement., • Understanding client needs and challenges and supporting service improvements, innovation and change activity., • Own and manage the Change Enablement Practise for the services as the Change Manager, across customer stakeholders and internally. Across the full lifecycle of Changes including the chairing of Change Advisory Boards., • Experience in similar Service Management role accountable for one or more core Service Management practices., • Experience of managing IT service delivery to SLAs and key performance indicators., • An IT services background with an understanding of service delivery models., • ITIL 4 Foundation or an equivalent service management qualification., • A proactive approach with a strong sense of ownership and accountability for service outcomes., • Experience working in Aerospace, Defence and Security environments., • Experience of Change Enablement and ownership of this practice., • Membership of a recognised professional IT body, such as itSMF., • Experience of ITSM toolsets ideally ManageEngine. Employment Type: Full-time, Permanent. Location: Hemel Hempstead Security Clearance Level: Must hold active DV Salary: £36,000 – £45,000. Benefits: 25 days annual leave with the choice to buy additional days, health cash plan, life assurance, and pension. Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improves performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. Sopra Steria’s Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the client’s goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UK’s most complex safety- and security-critical markets. We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We havepartnered with Vercida, the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format. If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us knowwhen completingyour application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application. #J-18808-Ljbffr

£40,000- £50,000 (depending on experience) Tring Permanent/Full Time Monday – Friday (9am – 6pm) Our client, an independent group in the Tring area, is on the lookout for an experienced Vehicle Technician to join their busy workshop. If you hold the right experience – this could be your next role! • Carrying out servicing, diagnosing and repairing of vehicles to excellent standards., • Delivering exceptionally high customer service levels that lead to customer loyalty and referrals., • Communicating with the Service Reception team and Workshop Control., • Maintaining thorough and up-to-date product knowledge., • Adhering to manufacturer procedures and processes., • Being part of a team and bringing a high attention to detail., • Providing your technical expert opinion to customers., • Experience working as a Vehicle Technician within a main dealer or independent., • Strong communication skills., • Full UK Driving Licence., • Ability to work well under pressure and meet deadlines. #J-18808-Ljbffr

We are looking for part-time Customer Service Advisors to join our team providing an excellent level of customer service to each customer that contacts us. With a variety of clients and call types, we specialise in inbound secure payments and great customer service, along with using our knowledge and expertise to ensure the customer has the best experience possible including offering additional related products they may be interested in. As a Customer Service Advisor your calls will be varied, with multiple clients receiving different types of calls, ranging from a simple payment or a lost property enquiry, to a booking or a booking amendment. • Handling every customer contact with professionalism and courtesy., • Displaying positivity, patience, compassion, empathy, and humanity to customers., • Awareness of PCI-DSS Compliance and GDPR and the impact this has on handling customer data and payments (training provided)., • Paying attention to detail, ensuring accuracy with all customer data., • Utilising excellent service to upsell related products., • Maintaining knowledge of products, processes, offers and promotions utilising our Knowledgebase, training materials and regular update communications sent., • Computer literate and able to use a variety of systems., • To provide valuable feedback from both yourself and our customers that might improve the experience. Eckoh’s Customer Engagement Security Solutions help our clients to take payments and transact securely with their customers through all engagement channels. The solutions, which are delivered globally through our cloud platforms and protected by multiple patents, remove customer’s sensitive personal and payment data from client’s contact centres and IT environments. They provide merchants a simple and effective way to reduce the risk of fraud and data breaches, become compliant with security regulations, as well as enhancing their brand and increasing customer satisfaction. Our values sit at the heart of the culture at Eckoh: We encourage and support everyone to grow with Eckoh. We challenge, listen, and are open minded to change and suggestions from others. As trusted advisors, we use our knowledge to solve challenges and deliver the best for our clients. We take personal ownership to strive for excellence in whatever we do. We are welcoming, embrace diversity and respect each other in a spirit of true humanity. We work on flexible schedules, but you’ll always be provided with two weeks’ notice for your shifts. When you start with us, we agree between which times you are available each day, and up to how many hours you can work. We’ll fit your shifts within those times every week, up to your maximum hours. We are seeking advisors who are able to work variable shifts, including Saturdays (peak time), we can accommodate anything from 16 hours per week on a variable shift pattern. • Flexible schedule - We’re open from 9am -10pm Monday-Sunday so we can offer some flexibility with schedules., • Health and wellbeing programmes, • Discretionary annual bonus We care about making the world secure and we believe everyone should be able to trust every brand and engage without risk. Eckoh is full of friendly, energetic, innovative, and creative individuals, who are proud to be a part of our unique success story. So, if you want to join a fantastic team, dedicated to delivering a world class service to enterprise level clients, then you should consider working here at Eckoh. #J-18808-Ljbffr

Daliy office attendance is required with occasional travel needs to other locations. Must hold or be eligible to achieve SC-level Security Clearance. Join our Defence Solution Design Authority team and help create secure, resilient network solutions that support critical defence and government services. You will collaborate with customers, technology partners and teams across BT to turn complex requirements into practical solutions, providing technical leadership throughout the solution lifecycle. This is a full-time role with flexible working, based in Bristol, Hemel Hempstead or Oswestry, offering the opportunity to expand your architectural expertise and influence future network services. • Lead the design and governance of secure, resilient network solutions, ensuring they meet customer, security and operational requirements., • Partner with customers and colleagues across sales, security, operations and technology to translate business needs into clear technical designs and delivery plans., • Guide solutions through their full lifecycle, from early concepts and bid support through testing, acceptance and operational handover., • Manage technical decisions, risks, dependencies and change requests so that solutions remain compliant, commercially viable and fit for purpose., • Improve future network capabilities by sharing knowledge, supporting colleagues and identifying technologies that can strengthen performance, resilience and security. Experience in one or more of the following areas would be useful, but you do not need to have all of them to apply: • SDH, PDH or OTN technologies, • Network Management Systems, • Secure operations centre, testing or laboratory environments, • Service provider or highly secure network environments, • ATM or FRATM technologies, • Architecture documentation, statements of work or technology roadmaps, • DWDM solution design: The ability to design, assess or evolve DWDM-based network solutions within complex operational environments along with a range of cross connect technologies such as SDH,PDH & Ethernet., • IP networking expertise: A strong practical understanding of IP networking and the ability to apply it when developing secure, reliable network designs., • Technical leadership: The ability to lead technical discussions, explain complex information clearly and guide customers and delivery teams towards effective decisions. Tailored benefits make a real difference. That's why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include: • 10% on target annual bonus, • 25 days Holiday, • Access to an online private GP 24/7 for you and your immediate family, • Market-leading paid carers leave with up to 2 weeks off, • Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay, • Discounted EE and BT products, including mobile and broadband, • Market leading Pension scheme - 5% from you and 10% from us, • Holiday purchase scheme Ready to connect for good and help shape the future? Join us at a pivotal moment for BT Business. We are executing a multi-year transformation to restore growth, modernise at scale and unlock new markets beyond connectivity. Our ambition is clear - return to sustainable revenue and EBITDA growth, strengthen our market position, and deliver meaningful shareholder value through disciplined execution and bold reinvention. We are fundamentally reshaping the business - simplifying our portfolio, digitising our customer experience and building market-leading capability across cyber, AI and managed services, all powered by the UK's leading fixed and mobile networks. This is a shift from a legacy connectivity provider to a modern, solutions-led, AI-first business that can truly differentiate in a competitive and fast-moving market. With execution momentum building and a clear path to growth, the opportunity now is to scale what works, accelerate performance and fully realise our potential. This is about delivering against ambitious financial outcomes while transforming how we operate - creating a business that is simpler, faster, more innovative and easier to do business with. If you want to be part of the team shaping the turnaround of a multi-billion-pound business - and building a stronger, more competitive BT for the future - this is your moment. #J-18808-Ljbffr

Salary: £70,000 - £78,000 Leonardo UK operates a grade-based salary framework with broad bands. The salary range shown reflects the approved grade band for this role, or a narrower hiring range published within that band, and is benchmarked against the external market. Exceptions above the standard range are managed through governance controls to protect internal equity. We are seeking an experienced and commercially astute Commercial Manager to join the CS3 Commercial Team. This is a senior leadership role with accountability for commercial delivery across a portfolio of programmes and business activities. You will provide commercial leadership throughout the business lifecycle, ensuring delivery of business objectives whilst protecting Leonardo's interests through sound commercial judgement, effective governance, robust risk management and strong customer relationships. The successful candidate will combine deep commercial expertise with proven leadership capability, demonstrating the ability to influence business decisions, develop high-performing teams, and deliver measurable commercial outcomes in complex environments. As a Commercial Manager you will: • Lead commercial strategy and governance across a portfolio of programmes and opportunities., • Provide commercial leadership throughout business winning, contract mobilisation and programme delivery activities., • Develop commercial solutions that balance opportunity, risk and customer requirements., • Lead complex commercial negotiations with customers, suppliers and partners., • Ensure compliance with Leonardo governance, approvals and lifecycle management processes., • Drive delivery of key business measures including order intake, revenue, cash generation and EBIT., • Lead commercial risk and opportunity management activities across your portfolio., • Develop trusted relationships with customers and key stakeholders internally and externally., • Coach, mentor and develop commercial professionals, supporting succession planning and capability growth., • Act as the commercial focal point within Integrated Project Teams and sector leadership forums., • Drive continuous improvement and embed best practice across the commercial community. We are particularly interested in candidates who have demonstrable experience leading complex commercial issues, including: • Intellectual Property Rights (IPR) strategy, negotiation and exploitation., • TUPE implications arising from outsourcing, insourcing and transition activities., • Complex contract change and variation management., • Liability negotiation and allocation of risk., • Contract claims and dispute resolution., • Strategic supplier and partner agreements., • Long-term support and service contracting arrangements., • Cross-border commercial arrangements., • Risk and reward mechanism development., • Commercial governance of high-value and high-risk programmes., • Business case development and commercial modelling., • Commercial support to competitive business winning activities., • Significant commercial leadership experience within a complex project, programme or business environment., • Experience leading commercial activities across the full contract lifecycle., • Proven ability to manage complex commercial negotiations and contractual arrangements., • Strong understanding of commercial risk identification, assessment and mitigation., • Experience influencing senior stakeholders and business leaders., • Experience developing and leading commercial teams., • Experience operating within robust governance and approval frameworks., • Evidence of delivering measurable business outcomes through commercial interventions., • Strong understanding of financial drivers, including revenue, profitability, cash and working capital., • Defence, aerospace or government contracting experience., • Knowledge of UK MOD contracting frameworks., • Experience partnering, joint ventures or strategic alliances., • Experience TUPE-related commercial activities., • Creates clarity and direction., • Builds capability and develops future talent., • Promotes collaboration and cross-functional working., • Challenges constructively and makes difficult decisions when required. This is not an exhaustive list, and we are keen to hear from you even if you might not have experience in all the above. The most important skill is a good attitude and willingness to learn. This role is subject to pre-employment screening in line with the UK Government’s Baseline Personnel Security Standard (BPSS). An additional range of Personnel Security Controls referred to as National Security Vetting (NSV) may apply, this could include meeting the eligibility requirements for The Security Check (SC) or Developed Vetting (DV). For more information and guidance please visit: gb/en/security-and-vetting At Leonardo, our people are at the heart of everything we do. We offer a comprehensive, company-funded benefits package that supports your wellbeing, career development, and work–life balance. Whether you're looking to grow professionally, care for your health, or plan for the future, we’re here to help you thrive. • Time to Recharge: Enjoy generous leave with the opportunity to accrue up to 12 additional flexi-days each year., • Secure your Future: Benefit from our award-winning pension scheme with up to 15% employer contribution., • Your Wellbeing Matters: Free access to mental health support, financial advice, and employee-led networks championing inclusion and diversity (Enable, Pride, Equalise, Armed Forces, Carers, Wellbeing and Ethnicity)., • Rewarding Performance: All employees at management level and below are eligible for our bonus scheme., • Never Stop Learning: Free access to 4,000+ online courses via Coursera and LinkedIn Learning., • Refer a friend: Receive a financial reward through our referral programme., • Tailored Perks: Spend up to £500 annually on flexible benefits including private healthcare, dental, family cover, tech & lifestyle discounts, gym memberships and more., • Flexible working: Flexible hours with hybrid working options. For part time opportunities, please talk to us about what might be possible for this role. For a full list of our company benefits please visit our website. GB - Bristol - Coldharbour Lane GB - Edinburgh, GB - Luton - Cap. Green 300 Employee-Permanent Hybrid #J-18808-Ljbffr

Get AI-powered advice on this job and more exclusive features. Location: Hemel Hempstead with coverage across parts of London Employment Type: Full-time, permanent, RVM Systems UK is a leading provider of reverse vending and automated recycling solutions, supporting retailers and governments to deliver large-scale Deposit Return Schemes (DRS). Part of the privately owned RVM Systems Group headquartered in Sweden, we operate globally across more than 40 markets and are trusted partners to many of the world’s largest retailers. Our technology enables millions of consumers to recycle beverage containers every day, contributing to a circular economy and measurable environmental impact. With the UK DRS approaching and continued business growth, we are now expanding our UK service capability. • Sustainable work: Reverse vending machines directly and significantly contribute to less littering and less carbon emissions., • Global industry leader: We have been an established company for 30 years with a leading market share in many markets., • Growth opportunities: We are growing fast and therefore there is a good chance for career advancement., • Entrepreneurial and inclusive work culture: We believe in our people and give them accountability. Our company culture is based on togetherness, respect and reliability. Our employees are a valuable resource to us, and we encourage all employees to take personal responsibility, develop and grow. We are seeking a field service engineer to join our UK operations team. Based in or around Hemel Hempstead, this role covers Hertfordshire and parts of London and plays a critical part in ensuring the reliability, performance, and customer satisfaction of our reverse vending machine (RVM) installations. As the UK operation continues to scale this role has the potential to develop into a leadership position that helps shape the UK field service organisation as it grows. You will be a problem solver responsible for the installation, servicing, maintenance, and repair of reverse vending machines located primarily in retail stores. This includes attending breakdowns, carrying out preventive maintenance, commissioning new equipment, and supporting customers with technical training and guidance. You will also ensure all work is completed safely and compliantly, producing accurate service reports, risk assessments, and method statements using company-provided digital tools. As a senior engineer, you will be expected to demonstrate strong diagnostic capability, take ownership of issues through to resolution, and represent RVM Systems professionally with customers and partners. • Perform regular servicing and maintenance of recycling equipment., • Attend breakdowns and complete timely, professional repairs on-site., • Install, decommission, and provide training on equipment for safe usage., • Produce risk assessments, and method statements, and maintain compliance records., • Submit accurate work reports via the provided electronic device., • Maintain safety standards and complete regular housekeeping records., • Complete on-site system audits and evaluations., • Previous Field Service Engineer experience is preferred., • Good knowledge of mechanical and electronic processes required., • Strong written and verbal communication skills., • 5+ years installing and maintaining machines., • Expertise in mechanical, electrical, vending systems or ePOS network setup advantageous., • Proficient in email and online platforms; capable of completing online inductions., • Full, clean UK driving licence., • Monday to Friday, • Weekend availability is required (Rotational), • Flexible working arrangements are available, • Fully equipped company van or suitable transport dependent on region, • Employees are provided with work phones, laptops, tools and workwear, • Fuel card will be provided, • Minimum 3 years of experience as a Field Service Engineer., • Electrical experience (preferred), • Mechanical experience (preferred)., • Applicants should ideally be located within the geographical region advertised. Entry level Full-time Information Technology Referrals increase your chances of interviewing at RVM Systems UK by 2x Get notified about new Field Services Engineer jobs in Hemel Hempstead, England, United Kingdom. #J-18808-Ljbffr

We are recruiting a Commercial Loan Adviser for a successful firm of specialist brokers who pride themselves on commitment to customers, ability to help clients an unprecedented level of industry knowledge. This company is well established, highly successful with great plans and goals in place which offers a wonderful place for mortgage professionals to build their career. This role is working on the commercial side of the business, arranging Bridging & Commercial Loans, mostly dealing with introducers (Brokers, Accountants, Solicitors) • Using effective questioning skills to establish customer needs, recommend lenders mortgage products and service to customers for whom they are suitable as part of a full advice and recommendation service delivered over the telephone., • Ensure that all advice is given on the basis of a full and detailed fact find which complies with both the company’s and our regulator’s requirements. Maintain accurate and relevant customer records, • Present appropriate recommendations in a clear, concise and accurate manner, both verbally and in writing. Confirm all advice in writing to the customer. Undertake appropriate and timely oral and written disclosure. Comply with the businesses requirements for the content and format of the information provided., • Project a professional image to your customers and colleagues. Build strong customer relationships and provide an excellent customer experience, whilst adhering at all times to company procedures and the FCA’s MCOB regulations and guidance., • Maintain an excellent knowledge of the our lenders mortgage products, underwriting and affordability requirements, • Proactively pre-empt issues with regards to customers and resolve problems arising, • Understand what Treating Customers Fairly (TCF) means within your work, • Actively participate in one-to-one review meetings, coaching and training as required by your line manager. Meet agreed performance goals, • Achieve such qualifications required within the role (CeMap), • Ensure that your knowledge and use of OMS (CRM Database) is accurate and appropriate; maintain and develop this knowledge, • Deal with and update brokers on a regular basis, • Converse with lenders on a regular basis, • Ideally Educated to degree level or CeMAP level 3 (if not already gained will be given support to achieve this, • Outstanding customer service and communication skills, • The ability to explain complex information clearly and simply, • The ability to respect confidential information, • A friendly, approachable attitude and an excellent judge of character, • A natural problem-solver with strong analytical skills, outgoing, good on the phone, proactive, hardworking and not a clock watcher., • High attention to detail, • Previous experience within the mortgage sector, from a broker or lender background, • Our client will also consider candidates who have already achieved the CeMap qualification and looking for their first role within the sector, • A good level of IT skills, • Hemel Hemel Hempstead based – (out of town, parking onsite), • 9-6pm, 5pm finish on a Friday, • Starting Salary: £32,500 to £35k, potential to rise to £40k plus bonus, • Quarterly bonus – made up of personal targets and company performance, • PMI, • Social events, nights and days out, • Nice offices – facilities include chill out room, • Annual leave – starting at 23 days, rising to 25, • Interview process – telephone interview followed by face to face interview Associate Full-time Consulting #J-18808-Ljbffr

CLM ManagerApply: Hybrid: Hemel Support Centre, 1 Park Lane, Hemel Hempstead, Herts HP2 4YL: Full time: Posted 9 Days Ago: JR105709Customer Lifecycle Marketing ManagerHemel Hempstead (Hybrid – 3 days/week in office)Annual salary + bonus and benefitsReady to help shape unforgettable holiday experiences for millions of guests? We’re looking for a Customer Lifecycle Marketing Manager who’s excited to lead with heart, think creatively, and bring campaigns to life across our app, email, SMS, WhatsApp and more. In this role, you’ll guide and support our Holidays CRM Executive while owning the full journey of campaign delivery — all with the goal of inspiring guests to book, return, and build memories that last. If you’re passionate about smart, data‐led marketing and love turning insights into meaningful results, we’d be thrilled to welcome you to the team.What you will be doing:* Leading with support and encouragement, guiding and inspiring our Customer Lifecycle Marketing Executive to deliver confidently while growing their skills and career.* Bringing our lifecycle strategy to life, shaping and delivering thoughtful, data-led marketing initiatives across CRM channels to drive holiday bookings and upgrades.* Owning seamless, end‐to‐end campaign delivery, using our CDP (Bloomreach) to build, analyse and optimise personalised journeys that resonate with guests.* Championing personalisation and insight, deploying impactful always‐on triggers and using analytics to refine campaigns and unlock new opportunities.* Collaborating across the business, connecting CRM with wider marketing activity, supporting trading needs, presenting ideas to senior stakeholders, and stepping in for the Head of Customer Lifecycle Marketing when needed.What we’d like you to bring:* Confidence working with Bloomreach, including building personalised communications, managing platform operations, and creating dynamic content across email and app messaging.* A comfortable grasp of the technical elements of CRM, with working knowledge of HTML, CSS, JSON and templating or scripting languages (such as Jinja, ERB or EJS) to support automation and personalisation.* A curiosity for data and the ability to interpret insights using tools such as Tableau, Google Analytics or Amplitude to guide decisions and improve performance.* Experience delivering effective CRM campaigns, supported by evidence of previous success, the confidence to navigate ambiguity, and the initiative to move projects forward with care and creativity.* A collaborative and supportive approach, with the ability to guide an executive, inspire colleagues, act with integrity, and bring enthusiasm and curiosity to every challenge.* Experience in travel/hospitality CRMWhat’s In It For You? - ‘Holiday Buy Scheme’ - Annual bonus - Up to 75% discount on both Haven and Warner Hotels holiday for you, family and friends - Comprehensive wellbeing support - Access to the Bourne Leisure corporate box at the O2 Arena ,London - Exclusive discounts with corporate partners - Exciting career pathways, including Learning and Development opportunities such as Apprenticeships and Degrees - Enhanced family friendly policies and pay (eligibility criteria applied) Who are we? We’re part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead. What’s it like to work with us? Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves. We operate a hybrid working model, meaning 50% of your working week will be spent at the office, occasionally on Park, or at external events. What can you expect during the recruitment process? The interview process will be up to 3 stages and may contain a presentation or skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know.Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at .What We Offer- Holiday allowance that rises with service, plus a ‘Holiday Buy Scheme’- Annual bonus- 20% discount on both Haven and Warner Hotels holiday for you, family and friends- Comprehensive wellbeing support- Access to the Bourne Leisure corporate box at the O2 Arena ,London- Exclusive discounts with corporate partners- Exciting career pathways, including Learning and Development opportunities such as Apprenticeships and Degrees- Enhanced family friendly policies and pay (eligibility criteria applied)How to Apply We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply. To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch. #J-18808-Ljbffr

The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success. Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. • Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based., • Ensuring team are being coached to deliver key targets linked to the department – e.g. retail upselling, • Responsibility for CAFF audits in accommodation, • Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc., • Driving add on sales and promotions where appropriate, • Ensuring all stock/ proposition is available for guests., • Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines., • Ensuring any guest feedback is captured., • Monitors NPS and takes action where possible on guest feedback., • Coach and develop the team to ensure departmental plans are met., • Be a champion of the Butlin’s Values and Leadership Behaviours., • Ensure we always have a focus on RPRPRT in the way we rota team., • Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively., • Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams., • Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP’s, performance management, required training, and any formal HR process., • Be the front facing, operational delivery responsible person – turning audits and observations into action. Key Focus Areas Outside Of accommodation As Part Of The Wider Resort Leadership Team, The Supervisor Plus Will Also Support Operational Excellence Within Our Buffets Venues. The Following Areas Outline The Core Expectations And Focus Points: • Food Safety Champion, • Creating a Warm, Welcoming Dining Experience, • Bay Replenishment & Food Quality, • Coaching & Developing the Team Lead by example in maintaining the highest standards of food safety and hygiene. Ensure all team members follow correct procedures, including temperature checks, allergen management, safe food handling, and cleaning routines. Support regular compliance audits and immediately address any issues or risks. Promote a culture where food safety is everyone’s responsibility. Ensure guests are greeted with a friendly, attentive, and personalised welcome that reflects the Butlin’s brand. Maintain an environment where families feel comfortable, relaxed, and well looked after. Step in to support guest queries and resolve issues promptly with empathy and professionalism. Role‑model exceptional service standards to the team at all times. Oversee the smooth, timely replenishment of all food bays to maintain steady availability of hot and cold items. Work closely with kitchen teams to ensure portions, presentation, and temperatures meet quality expectations. Anticipate busy periods and adjust staffing or replenishment flow to avoid delays or shortages. Ensure the buffet always looks abundant, clean, and appealing to guests. Provide on-shift coaching to help team members build confidence and capability. Offer feedback that is constructive, timely, and focused on both performance and behaviour. Support training of new starters, ensuring they understand buffet standards, guest interaction expectations, and food safety practices. Build a positive team culture where everyone feels valued, supported, and encouraged to grow. Key Focus Areas Outside Of Accommodation In Addition To Their Responsibilities Within The Accommodation Team, The Supervisor Plus Will Also Support The Smooth Operation And Commercial Performance Of Our Bars & Shops Venues. The Following Areas Outline The Core Responsibilities And Focus Points For This Part Of The Role: • Coaching & Developing the Team, • Driving Sales & Spend Per Head, • Reducing Queues & Dynamic Deployment, • Good Stock Practices, • Operating in Line with Brand Standards Support team members in delivering exceptional guest experience across all Bars & Shops locations. Provide powerful coaching conversations on-shift focused on service confidence, great guest interactions, and consistent delivery of brand standards. Develop team capability in sales behaviours, including upselling, cross‑selling, and product knowledge. Create a motivating, supportive environment where team members feel confident to engage guests and drive results. Actively drive revenue by supporting the team to maximise Spend Per Head through: B-Serve: Encouraging efficient ordering and guest confidence using the platform. Team behaviours: Coaching strong suggestive selling and product recommendations. RPRPRT: Reinforcing the "Right Product, Right Place, Right Time" philosophy to ensure guests always have access to what they want, when they want it. Celebrate sales successes and share best practice to help the team continually improve. Monitor guest flow and proactively move team members to where they are needed most. Reduce queues by adjusting roles on the spot, or repositioning team during peak times. Ensure guests experience minimal waiting and consistent, high‑quality service. Support an agile, guest‑led way of working where the team responds quickly to changing demands. Maintain strong stock control across Bars & Shops venues, ensuring availability without overstocking. Support accurate stock rotation, waste reduction, and compliance with stock handling procedures. Work with venue leadership to monitor variances and reinforce good habits with the team. Ensure venues are opened, operated, and closed following Butlin’s brand standards and operational procedures. Maintain a safe, clean, well‑presented environment at all times. Support the team in delivering consistent product quality, accurate transactions, and great guest interactions. Carry out on‑shift checks to ensure compliance, guest satisfaction, and operational readiness. Key Focus Areas Outside Of Accommodation In Addition To Their Accommodation Responsibilities, The Supervisor Plus Will Support The Smooth And Guest‑focused Operation Of Our Restaurants And Quick Service Restaurants (QSRs). The Following Areas Outline The Key Expectations For This Part Of The Role: • Championing Food Safety, • Delivering a Warm, Welcoming Dining Experience, • Coaching & Developing the Team, • Driving Upselling of Starters & Desserts, • Increasing Wet Sales, • Effective Checkbacks, • Celebrating Success Lead by example in consistently applying food safety and hygiene standards. Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles. Support compliance checks throughout service, swiftly acting on any issues. Foster a culture where food safety is understood, valued, and upheld by every team member. Ensure every guest receives a friendly, engaging welcome that sets the tone for their meal. Create a relaxed, family‑friendly environment where guests feel supported and well looked after. Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset. Demonstrate exceptional service behaviours for the team to model. Provide on‑shift coaching to support effective floor management, guest interaction, and service flow. Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service. Support new team members with structured introductions to service standards and guest service expectations. Encourage a culture of continuous improvement, confidence, and positivity. Coach the team to proactively recommend starters, desserts, and add‑ons as part of natural guest conversations. Reinforce product knowledge so the team can confidently guide guests through the menu. Share daily focus items or specials to help the team drive increased sales. Celebrate individual and team successes to build motivation and momentum. Drive wet sales by ensuring drinks orders are taken quickly when seating guests. Coach the team on opening conversations with drinks suggestions to boost early revenue. Monitor service flow and step in to support during peaks to maintain swift beverage service. Ensure the team carries out timely, meaningful checkbacks to confirm guest satisfaction. Empower team members to solve issues early, ensuring guests feel well taken care of. Use checkbacks as opportunities to reinforce upselling and add‑on sales where appropriate (e.g., additional drinks, sides, desserts). Recognise great performance on shift to build a positive, motivated team culture. Share wins across shifts to highlight what “great” looks like and encourage consistency. Create an environment where team members feel valued for their contributions. Key Focus Areas Outsideof Accommodation In Addition To Their Accommodation Responsibilities, The Supervisor Plus Will Support The Smooth And Guest‑focused Operation Of Our Splash Pool. The Following Areas Outline The Key Expectations For This Part Of The Role: Supervise the day‑day operation of the swimming pool and associated leisure facilities. Ensure the pool area operates in line with health, safety and safeguarding procedures. Conduct regular poolside supervision and ensure lifeguarding coverage at all times. Support the delivery of pool activities, sessions and guest experiences. Supervise and support lifeguards and pool team members during shifts. Provide guidance, coaching and on‑job training. Allocate daily duties and ensure adequate staffing levels. Support recruitment, onboarding and performance management where required. Ensure compliance with relevant safety legislation and industry standards (e.g., pool safety operating procedures). Carry out routine safety checks of the pool, plant room and surrounding areas. Respond to emergencies and incidents in line with emergency action plans. Maintain accurate records including pool tests, safety checks and incident reports. Deliver a friendly and welcoming environment for guests. Support guests with queries and ensure safe use of facilities. Deal professionally with guest feedback or concerns. Promote a positive, family‑friendly atmosphere. Maintain high standards of cleanliness and presentation throughout the pool area. Ensure equipment is safe, maintained and stored correctly. Work closely with maintenance teams regarding any technical or facility issues. Key Focus Areas Outsideof Accommodation In Addition To Their Accommodation Responsibilities, The Supervisor Plus Will Support The Smooth And Guest‑focused Operation Of Our Sports And Activities Proposition. The Following Areas Outline The Key Expectations For This Part Of The Role: Support the planning and delivery of a varied sports and activities programme suitable for guests of all ages. Lead and supervise activity sessions such as sports tournaments, family games, fitness classes, and outdoor activities. Ensure all sessions are delivered safely, professionally, and in line with resort standards. Encourage guest participation and create an inclusive and enjoyable environment. Supervise sports and activities team members during shifts. Allocate daily tasks and activity sessions. Provide coaching, guidance, and on‑job training to team members. Support recruitment, onboarding, and performance management where required. Deliver exceptional guest service and engage with guests to enhance their holiday experience. Actively promote sports and activities sessions across the resort. Respond to guest queries, feedback, and complaints in a professional manner. Help create a vibrant and energetic atmosphere during activities and events. Ensure all activities are delivered in accordance with health and safety procedures and risk assessments. Carry out equipment safety checks and ensure facilities are maintained to a high standard. Manage incidents and accidents in line with resort procedures. Ensure safeguarding procedures are followed when working with children and families. Maintain sports equipment and activity areas to a high standard. Ensure equipment is stored safely and available for sessions. Work closely with maintenance teams to report and resolve facility issues. • Audits completed in accommodation & other departments, • Team training compliance across departments, • Health, Safety & Compliance Audits, • Guest NPS & Feedback, • Improved ENPS, • Retail Spend – responsible for making sure there is good stock processes/ upselling taking place/ coaching people trying to deliver, • Right People, Right Place, Right Time in all key areas, • Excellent leadership skills with the ability to coach and support team in delivering key objectives., • Strong attention to detail to be able to support with all audit/ observation-based activity., • Strong experience of being guest/ customer facing and dealing with a range of queries and sometimes complaints directly, • Experience of generating new opportunities through sales and promotions or new initiatives to support with key objectives., • Experience in working with multi skilled team to support other areas of the business based on guest demand., • Demonstratable experience of leading teams to success, this includes proficiency in:, • Managing performance., • Coaching team., • Delivering team training., • Setting standards and role modelling this behaviour., • Excellent ability to communicate effectively at all levels., • Able to manage multiple priorities and can adapt quickly to changing requirements., • NPQL or Equivalent Qualification, • Previous experience in a swimming pool environment, • Strong knowledge of pool safety, • Experience in working in a sports, leisure or activity environment. Did you know Billy Butlin was the first person to introduce dodgems to the UK? That's right, 'fun' is in our DNA, and we've been delighting guests for almost 90 years. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture. As The Home of Entertainment, we pull out all the stops to provide our guests with an 'Altogether More Entertaining and Fun Break', from all-action family holidays to adult-only Big Weekenders, brought to life through our three mighty values. So, if you're looking for a role where you can Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Care For Each Other, we think you'll fit right in #J-18808-Ljbffr

Sales driven with a passion for driving a 5 star customer experience. Competitive hourly pay plus uncapped commission - many of our part-time Retail Sales Advisors earn an additional £1,022. Work towards individual sales goals while delivering outstanding customer service.

An exciting opportunity to make a real impact in a fast-growing online education business! Are you a highly organised, proactive Operations Manager who loves bringing structure to a busy, entrepreneurial business? Do you enjoy taking ownership, keeping projects on track and making sure great ideas become reality? Our client is an exciting, fast-growing online education business supporting children with ADHD and their families. Following a hugely successful launch, they're looking for an experienced Operations Manager to take responsibility for the smooth day-to-day running of the business, freeing up the founders to focus on growth and development. This is a fantastic opportunity for someone who enjoys variety, thrives in a dynamic environment and has the confidence to take the lead. You'll be working closely with the founders and a small team of employees and external partners, playing a central role in shaping how the business operates as it grows. The role is initially three days per week, with scope for hours and responsibilities to evolve as the business develops. The Role This is a hands-on operational management role with real responsibility and autonomy. You'll be the person who keeps everything moving, ensuring projects are delivered, deadlines are met and the various teams and partners work effectively together. Your responsibilities will include: • Operational management: Taking ownership of day-to-day operations, establishing clear priorities, managing workflows and ensuring everyone knows what needs to happen and when., • Project coordination and delivery: Managing multiple projects, keeping track of deadlines, following up on actions and ensuring initiatives are delivered successfully., • Content and marketing: Coordinating content production and marketing activity, working with external agencies, creative partners and the founders to keep campaigns and content on schedule., • Performance reporting: Monitoring key business metrics, including membership numbers, customer acquisition, cancellations, marketing performance and conversion rates, producing clear weekly updates., • Product launches: Planning and coordinating new product and service launches, bringing together the people, processes and resources needed for success., • Customer experience: Overseeing the operational processes that support a positive experience for families, including lesson scheduling, communications and customer support workflows., • Systems and processes: Developing efficient ways of working, documenting processes and identifying opportunities to use technology, automation and AI to improve productivity. You'll work closely with the founders, taking agreed priorities and turning them into clear plans and actions. This is a role for someone who enjoys making things happen rather than simply coordinating activity. About You We're looking for an experienced, resourceful Operations Manager who combines excellent organisational skills with commercial awareness, confidence and plenty of initiative. You'll ideally bring: • At least three years' experience in operations or project management, ideally within a start-up, digital business, agency, online education or subscription-based organisation., • A real grasp of online marketing: paid social, funnels, email and the metrics behind them. You don't need to run the ads, but you need to know when the numbers are off., • Hands-on experience using CRM systems and marketing automation tools, such as GoHighLevel, HubSpot, ActiveCampaign or similar., • Confidence using AI tools such as ChatGPT or Claude to improve processes, save time and increase efficiency., • Strong numerical skills and the ability to work comfortably with spreadsheets, reports and performance data., • Excellent communication and relationship management skills, with the confidence to keep colleagues, senior stakeholders and external partners accountable., • A proactive, solutions-focused approach, with the ability to prioritise, make decisions and work independently. You'll be comfortable working in an entrepreneurial environment where ideas move quickly and priorities can change. You'll enjoy bringing order to complexity, anticipating what needs doing and taking responsibility for getting things over the line. Experience of online courses, membership businesses, product launches or working with creative founders would be particularly useful. However, a background in education or SEND is not essential. Above all, we're looking for someone with the confidence, initiative and organisational ability to become a trusted right hand to the founders. The Benefits • Salary £35,000 FTE (£21,000 per annum for three days per week)., • Permanent, part-time position, initially three days per week., • Fully remote working from anywhere in the UK., • Preferred working days of Monday, Wednesday and Friday., • Opportunity for the role to develop as the business grows., • 5.6 weeks' annual leave including bank holidays, pro rata., • Workplace pension., • Close working relationship with the founders and the opportunity to influence how the business develops., • A varied, rewarding role within an ambitious organisation making a genuine difference to children and families. There may occasionally be a requirement to support evening launches or webinars. Interested? If you're an experienced Operations Manager looking for a rewarding part-time role where your skills, initiative and ideas will be genuinely valued, we'd love to hear from you. This is a wonderful opportunity to become an integral part of a growing business, helping to create the structure and processes that will support its future success. Apply today to find out more! *Full time equivalent – actual salary will depend on hours worked Please review the job details above thoroughly and ensure you're happy with salary, location before applying JBRP1_UKTJ

Head of Logistics, Ireland | Derrylin, Co Fermanagh | £68,500-75,500 + 20% Bonus This is a key leadership role within the Logistics Senior Leadership Team with the opportunity to shape a sustainable and continuous improvement driven culture As Head of Logistics you will lead the Derrylin Site's transport and despatch operations, encompassing the coordinated management of inbound materials and outbound finished goods driving operational excellence through performance monitoring, continuous improvement initiatives, and strong leadership. Responsible for overseeing warehouse operations at Derrylin and Ballyconnell ensuring optimal stock levels, efficient storage practices, and the effective movement of inventory between both locations. Support inventory planning activities, ensuring stock is positioned effectively across the network to maximise service levels and aligned with customer demand. Oversee the planning and execution of transport activities, to maximise service performance while controlling costs. Ensure the scheduling and collection of raw materials to support uninterrupted manufacturing production alongside the safe, accurate, and efficient despatch of finished goods to meet customer demand and on-time, in-full (OTIF) targets. Manage the Encirc-owned fleet, ensuring full compliance with O Licence and regulatory requirements and adherence to the highest safety and operational standards. The Key Requirements • Degree/Masters level, preferably in Supply Chain, Logistics, operations or business administration, • Transport Manager CPC (Certificate of Professional Competency) Mandatory, • NEBOSH or equivalent preferred, • Demonstrable experience leading fleet operations, including driver management, transport planning and scheduling, • In-dept understanding of the factors involved in operating an efficient Warehouse to support manufacturing operations and a varied customer base, • Proven ability to develop, manage and motivate high performing teams in a matrix management environment, • Proven ability to manager complex projects, successfully resolve high complex issues and utilise internal network and relationships to reach solutions, • Flexibility and ability to adapt and lead change and make operational and commercial decisions based on those changes, • Excellent level of communication skills across different levels within the organisation, • Experience leading multi-functional teams in a 24/7 operation to deliver the business KPIs and plans, • Experience of establishing and fostering a culture of teamwork, continuous professional development, inclusion and high performance to enable team members to meet their potential and perform at their best, • Ability to establish robust talent and succession plans to ensure the ongoing health of the logistics function Benefits: • Annual leave package, • Free onsite gym for all employees, • MyBenefits Reward Platform with?100s of discounts at restaurants and retailers, • Employee Well-being benefits such as the Employee Assistance Programme, • Pension scheme where the company contributes up to a maximum of 7%, • Life cover at 3 timesyour annual salary, • Optional partner life cover, • Subsidised onsite staff restaurant, • Free parking onsite, • Salary sacrifice Electric car scheme, • Subsidisedonsiteelectric car charging, • Cycle to work scheme, • Enhance maternity and paternity leave, • Liftshare scheme, • Health cash plan, • Optional dental insurance, • Optional Private Medical Insurance, • Optional critical illness cover, • Social club About the company At Encirc, we make, fill and move glass. Part of the Vidrala group, we are a market leader in glass container design, manufacturing, bottling and logistics solutions for the UK, Irish and European food and beverages industries. With over 2,000 employees, we operate from our three purpose-built sites: Derrylin, Co Fermanagh; Elton, Cheshire and Bristol. We produce around 3 billion glass bottles and other containers annually and can fill up to 500 million litres of bulk shipped beverages every year. Our collective purpose is to deliver and uphold world-leading sustainable innovation, with great people and a great workplace collaborating on a great future. Joining Encirc means you will be joining a business with a bespoke, 360-approach to the beverage supply chain, spanning filling, warehousing, and logistics. Reducing the road miles and carbon footprint of our customers' products, we are conscious disruptors prioritising sustainability and modern technology. As a forward-thinking and sustainable business, we are committed to achieving zero emissions by 2030. Our Values At Encirc, we're proud to be a forward-thinking manufacturer in a world that's increasingly socially and environmentally conscious. Our culture is built around six core values that sit at the heart of everything we do. They guide how we work, how we make decisions, and how we support one another—helping us create a workplace where everyone can thrive. These values aren't just words on a wall; they're lived, shared and championed across the business, shaping our mindset and inspiring us to keep making Encirc great for everyone. Equal Opportunities Encirc is committed to creating a diverse and inclusive environment and welcomes applications from all sections of the community. Every applicant will be evaluated according to skills regardless of age, gender, identity, ethnicity, sexual orientation, disability, or religion. We also want to ensure our recruitment process is accessible to everyone. That's why we have partnered with Recite Me to offer an accessibility toolbar on our job search page, recruitment application system and website. The toolbar includes screen reading functionality, multiple reading aids, customisable styling options and an on-demand live translation feature that boasts over 100 languages including 65 text-to-speech and styling options. To activate the Recite Me toolbar, click on “Manage Cookies” and turn on the “Accessibility Toolbar” option. AI Guide Before you apply, take a moment to read our Encirc Careers - Guide to AI.pdf. It's a quick, helpful overview of how you can use AI to support your application—and where it's best to rely on your own experience and personality. Next steps Click apply, submitting an up-to-date CV tailored to this job opportunity. You can expect to receive an update on your application within two working days. We will contact you via email, so if you don't hear from us, please check your junk mail. We look forward to hearing from you. #chooseglass PLEASE NOTE: We reserve the right to close this advertisement early if we receive a high volume of suitable applications. Thank you for your interest. JBRP1_UKTJ

Location: Tring, HP23 Salary: £18.50 per hour Working Hours: 40 hour per week, Monday to Friday Are you looking for a stable and rewarding job as a HGV Class 2 Driver ? Look no further! We are MGF - a national Shoring Solutions, Lifting & Safety and Structural Support provider. We're growing fast and need reliable drivers like you to help us succeed. We specialise in designing, manufacturing, hiring and selling temporary works solutions. At MGF, we manufacture our equipment, operate our own transport fleet and have an in-house engineering team who produce design solutions to meet customers' requirements. With 13 depots nationwide and over 450 passionate members of our team, we're expanding. Each team member plays a crucial role in this success, and we need your help as a HGV Class 2 Driver to continue delivering exceptional results. Your Role: As a HGV Class 2 Driver, you'll play a crucial part in our operations. You'll be responsible for delivering and collecting our equipment from customer sites and our depots. Your Main Responsibilities Will Include: Delivering and collecting hire equipment on time, safely and efficiently Addressing customer needs during deliveries and collections Keeping the wagon clean and performing daily safety checks Assisting in the loading and unloading of Company vehicles To Achieve This, You Will Need: HGV Class 2 Licence At least 2 years of recent HGV driving experience Driver CPC Experience in delivering/collecting heavy goods to construction sites (Desirable) CSCS Card and Banksman Slinger training What You'll Get: Guaranteed hours every week Usual working days Monday - Friday, with opportunities for overtime and minimal non-sociable hours Additional annual leave awarded to recognise long-service A company Christmas shutdown and the option to purchase additional days of annual leave Opportunities for training, development, and career progression Pension Scheme and Life Assurance Volunteering Leave The security of working for a national organisation with core family values at our heart Refer a friend scheme And so much more This is a chance to join a growing company that values every team member. We offer a stable work environment with opportunities for career advancement and additional benefits to support your work-life balance. We welcome applications from all sections of society and aim to be an equal opportunities employer. Don't miss out on this opportunity - apply today! All applicants will be treated in the strictest of confidence. TPBN1_UKTJ

About The Role Candidates should take the time to read all the elements of this job advert carefully Please make your application promptly. Join HomeServe as a Water Supply Pipe Engineer and play a vital role in keeping our customers' homes running smoothly. • Location: Hemel Hempstead, • Salary: £37,220 - £41,810 (depending on experience) + £1,500 guaranteed bonus in your first year, • Hours: You will average 40 hours per week (including evenings, weekends and bank holidays) What you'll be doing As a Water Supply Pipe Engineer, you'll work in customer's homes carrying out repairs and maintenance on water supply systems. Your day-to-day will include: • Diagnosing and repairing leaks on water mains, • Laying and replacing pipework, • Excavation and reinstatement work where required, • Managing jobs independently while delivering excellent customer service, • Representing HomeServe in customers' homes with professionalism and care This is a field-based role where no two days are the same, giving you variety and autonomy in your work. What you'll get HomeServe offers a competitive package designed to support you both at work and at home: • Competitive salary + £1,500 guaranteed bonus (year one), • Paid overtime opportunities, • Pension scheme with income protection, • 33 days holiday (buy/sell options), • Company van & fuel card, • All tools, uniform & PPE provided, • Access to industry-leading training & ongoing development, • Free HomeServe Cover 8 policy, • Smart tech salary sacrifice (Ikea/Currys) About You What we're looking for • Experience working on water mains (repairs, installation, leak detection), • Full UK Driving Licence (max 6 penalty points), • Strong customer service skills, • Ability to work independently and solve problems on site, • A positive, proactive approach to your work Training & Support: We'll set you up for success from day one with a structured onboarding programme: • Week 1: Classroom-based induction Monday to Friday at our Walsall Head Office, • Week 2: On-the-job training alongside an experienced HomeServe WSP Engineer (Where required, we will pay for your accommodation and meal allowance for your induction). Why join HomeServe? At HomeServe you'll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers' lives. You'll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done. We give you the tools, training, and support to do your job well and take pride in helping customers when they need it most. Ready to build a rewarding career with HomeServe? Apply today and take the next step with us. About Us HomeServe has got over 30 years' experience taking care of the nations' homes. xrnqpay From home emergency cover to one-off repairs, we're here 24/7. Whether it's plumbing, drainage, heating or electrics our home experts are ready to get the job done.

Business Support Coordinator Up to £27,000 per annum Dagnall Monday – Friday | 9am – 5pm Permanent | Office-based We're recruiting on behalf of a growing luxury hospitality business for a proactive and customer-focused Business Support Coordinator to join their team. You'll play a key role in keeping the day-to-day operation running smoothly, acting as a key link between customers, sales, suppliers and internal teams. From managing customer enquiries and coordinating orders through to supporting key accounts and identifying opportunities to develop relationships, this is a varied role with plenty of scope to take ownership. This is a great opportunity for someone with experience in customer service, sales support, administration or order processing who enjoys working in a fast-paced environment and wants to develop their commercial and account management skills. Key Benefits for a Business Support Coordinator: 35-hour working week Monday – Friday, 9am – 5pm Company pension Opportunity to develop product, system and account management knowledge Varied role with the opportunity to take ownership of selected customer accounts Occasional travel as part of the role Key Responsibilities for a Business Support Coordinator: Act as a welcoming and professional first point of contact for customers via phone and email. Coordinate customer orders, ensuring they are processed accurately and on time. Resolve stock and system queries and coordinate refunds, collections and returns where required. Support the wider team with customer enquiries, quotations and orders. Take ownership of selected customer accounts as your product and customer knowledge develops. Maintain accurate customer pricing, records and commercial information. Coordinate customer requirements with suppliers and ensure commitments are followed through. Work closely with Sales, Finance, Marketing, suppliers and other internal teams to keep orders and customer requirements on track. Support with credit control and general financial administration where required. Assist with stock audits and counts when required. Identify opportunities to strengthen existing customer relationships and support new business opportunities. Look for practical ways to improve processes, reduce errors and enhance the customer experience. Key Skills for a Business Support Coordinator: Previous experience in customer service, sales support, administration, ecommerce, order processing or a similar role. Excellent communication skills with a confident and professional telephone manner. Highly organised with strong attention to detail and accuracy. Confident using everyday digital systems and comfortable learning new software. Numerate with a methodical approach to administration and record keeping. Proactive and able to take ownership rather than waiting to be prompted. Comfortable managing a varied workload and prioritising competing demands. A natural team player who enjoys working collaboratively across different departments. Commercially aware with an interest in developing customer relationships and identifying opportunities. Experience with order processing, stock, warehouse, credit control or account support would be beneficial but is not essential. If you're an organised, customer-focused and commercially-minded individual looking for a varied opportunity where you can develop your skills, take ownership of customer relationships and become a key part of a growing business, please apply here! TPBN1_UKTJ

What if your next step led further than you thought? With a reputation built over 150 years, BAM has the depth, scale and momentum to offer you more than a next step. We offer you a path. One that can take you across sectors, into leadership, or even around the world. We invest in development because we want our people to stay and grow. Wherever you want to go, we’ll help you get there. BAM UK & Ireland is recruiting an Master Data Specialist - Vendors to join our finance team out of the Hemel Hempstead office. The Master Data Specialist - Vendors is responsible for the accurate creation, maintenance and governance of supplier master data within SAP/Jaggaer and associated systems. The role is critical in ensuring that vendor records are established and maintained in accordance with company policies, compliance requirements and agreed service levels. Working closely with Procurement, Finance, Commercial, Operations, IT and external suppliers, the role supports an efficient vendor onboarding process while maintaining the integrity, accuracy and quality of vendor data across the business. The role also contributes to continuous improvement initiatives, reporting, data governance activities and the development of master data processes and controls. The role operates across multiple business units, including Construction, Civil Engineering, Ventures and Ireland, providing support to a broad range of stakeholders. Working as part of a small but high-profile team responsible for maintaining the integrity, governance and compliance of vendor master data across the organisation. • Set up new vendor accounts within SAP/Jaggaer/COINS/Rental Results in line with agreed policies, procedures and service level agreements., • Partner with internal stakeholders and external suppliers to obtain required documentation and information to support vendor onboarding and maintenance activities., • Review, validate and maintain vendor master data to ensure completeness, accuracy and compliance with company standards., • Act as custodian of vendor master data, ensuring appropriate governance controls are applied to all data changes., • Generate management information, reports and KPI metrics to monitor data quality, compliance and service performance., • Maintain and update master data procedures, process documentation and governance controls., • Support and continuously improve the vendor onboarding process to enhance efficiency and customer experience., • Provide guidance and training to users on vendor onboarding and master data processes., • Liaise with external data providers and compliance platforms, including Builders Profile and Constructionline, to ensure data accuracy and alignment., • Assist the business and Master Data Manager with process improvement initiatives, system enhancements and new ways of working., • Support CIS and IR35 governance processes where required., • Respond to stakeholder enquiries and resolve vendor master data issues in a timely and professional manner A critical member of the Master Data team within the Finance Shared Service function, supporting BAM UK & Ireland operations. Based primarily from the Hemel Hempstead office, with flexibility to work from other BAM locations as required • Competitive salary, • A wide range of family friendly policies, • 8% matched pension contributions, • Private healthcare, • Life assurance, • 26 days holiday, • 2 wellbeing days, • 1 volunteering day, • Personal and professional development, • Flexible benefit pot, • Previous experience working in vendor master data, finance administration, accounts payable, procurement or a related discipline., • Experience working within a construction or engineering environment would be advantageous., • Strong administrative and organisational skills with a high degree of accuracy and attention to detail., • Excellent communication and stakeholder management skills, with the ability to influence and collaborate across all levels of the organisation., • Strong customer service focus with the ability to build lasting relationships with both internal and external stakeholders., • Ability to understand both detailed transactional processes and wider business objectives., • Experience analysing data and producing management reports and KPI information., • Strong Excel skills and experience with Microsoft Office applications; SharePoint knowledge desirable., • Knowledge of CIS/RCT and IR35 processes would be advantageous., • Ability to work under pressure, manage competing priorities and deliver results within agreed deadlines., • Ability to review existing processes and identify opportunities for continuous improvement., • Demonstrates BAM core values of Inclusiveness, Reliability, Sustainability, Collaboration and Ownership. Building a sustainable tomorrow. That’s our mission and our promise at BAM. It’s how we engineer vital infrastructure and construct high-quality buildings as one of the largest construction companies in Europe. We strive to create an environment where everybody feels welcome and valued. We’re on an exciting journey to employ the best talent to join us regardless of social background, race, colour, religion, national or ethnic origin, sexual orientation, gender identity or expression, age, disability or other characteristics. BAM is committed to ensuring a fully inclusive recruitment and onboarding process, so if at any time you feel you may need any reasonable adjustments, do not hesitate to speak with one of our team, and we will do our best to support you. "Join us in Making Possible" For more information including full job description and an informal conversation about this opportunity, please contact Paul Howes, Recruitment Manager: Closing date 30th September 2026 #J-18808-Ljbffr

Join to apply for the Electrician (Urgent Repairs) role at TieTalent 3 days ago Be among the first 25 applicants Join to apply for the Electrician (Urgent Repairs) role at TieTalent Electrical Technician / Electrical (Urgent Repairs) Salary £43,345 + Excellent Benefits Location: Office base - Chesham & High Wycombe plus travel to our properties across Buckinghamshire, Bedfordshire, Cambridgeshire, Hertfordshire, Oxfordshire and surrounding counties. Due to significant growth and our recent successful hiring campaign for two Electricians in our Urgent Repairs team, we're excited to announce newly created roles within our Direct Labour Operation (DLO). Our Reactive Repairs team is once again expanding, and we're now recruiting for a third Electrician to join us on a permanent basis (42.5 hours per week). If you're a qualified Electrician who thrives in a fast-paced environment, enjoys working independently, and takes pride in delivering excellent customer service, we'd love to hear from you. What you'll be doing: • Responding to a high volume of emergency and reactive electrical repairs in our customers' homes., • Working mostly alone, with occasional team-ups for larger or more complex jobs., • Diagnosing and resolving faults quickly and effectively, aiming for a first-time fix., • Maintaining accurate records and completing all necessary documentation., • Representing Paradigm professionally and courteously at all times., • Ensuring all work is carried out safely and in line with current regulations., • Keeping your van stocked and tools in good order., • Optionally participating in out-of-hours work (voluntary, not required). Essential Qualifications and Experience: • City & Guilds 2365 (essential) or equivalent qualification/apprentice trained., • 18th Edition Wiring Regulations, • Experience in housing repairs and maintenance, • Strong fault-finding and diagnostic skills, • A full, clean UK driving licence, • Excellent communication and customer service skills, • Ability to work independently and under pressure, • Basic understanding of Health & Safety legislation Bonus if you also have: • City & Guilds 2391 Inspection & Testing, • Experience working within social housing / local authority Why join Paradigm? • Be part of a growing, supportive team making a real difference in people's lives., • Work with a respected housing provider committed to quality and customer care., • Enjoy a role with variety, autonomy, and the opportunity to develop your skills., • Access to a company van, tools and uniform, • Optional overtime for those who want to boost their earnings. Area of Operations: Paradigm Housing Group manages a diverse portfolio of 17,000 properties located across Buckinghamshire, Bedfordshire, Berkshire, Cambridgeshire, Hertfordshire, Oxfordshire, Greater London, and surrounding areas. In this role, you will be required to travel throughout our property network to carry out Electrical repairs and ensure the continued safety and integrity of our homes. Ready to Apply? For full details, including the job description and person specification, please refer to the attachment at the bottom of this page. As part of our application process, we ask that you use to personal statement/cover letter section to detail how your experience relates to the role. Please note: We may close this vacancy early if we identify suitable candidates before the advertised closing date. TITL1_UKTJ • Entry level, • Internship, • Management and Manufacturing, • Technology, Information and Internet Referrals increase your chances of interviewing at TieTalent by 2x Hemel Hempstead, England, United Kingdom 1 week ago Slough, England, United Kingdom 1 week ago London, England, United Kingdom 1 month ago Hertfordshire, England, United Kingdom 2 weeks ago Watford, England, United Kingdom 1 month ago Slough, England, United Kingdom 2 months ago London, England, United Kingdom 3 weeks ago Hemel Hempstead, England, United Kingdom 1 week ago Milton Keynes, England, United Kingdom 3 weeks ago Hillingdon, England, United Kingdom £27.00-£33.75 1 month ago Slough, England, United Kingdom 2 weeks ago Wembley, England, United Kingdom 1 week ago Isleworth, England, United Kingdom 1 week ago Kings Langley, England, United Kingdom 1 day ago Reading, England, United Kingdom 3 months ago Wokingham, England, United Kingdom 6 months ago Wembley, England, United Kingdom 2 weeks ago Ealing, England, United Kingdom 5 days ago Isleworth, England, United Kingdom 2 weeks ago London, England, United Kingdom 1 week ago Reading, England, United Kingdom 1 month ago London, England, United Kingdom 1 week ago Bracknell, England, United Kingdom 2 weeks ago Stevenage, England, United Kingdom 3 days ago London, England, United Kingdom 6 months ago Bracknell, England, United Kingdom 3 days ago London, England, United Kingdom 3 weeks ago Milton Keynes, England, United Kingdom 1 month ago London, England, United Kingdom 1 week ago London, England, United Kingdom 2 weeks ago London, England, United Kingdom 2 months ago We’re unlocking community knowledge in a new way. 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3 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Smiths Detection Every minute of every day, Smiths Detection’s threat detection and security screening technology helps to protect people and infrastructure, making the world a safer place. Smiths Detection, part of Smiths Group is a global leader in the development, manufacture and management of security and detection solutions designed to make the world a safer place. Our technology provides threat detection and screening solutions for customers in our key markets: aviation, ports and borders, defence, and urban security. The Defence Account Manager is responsible for managing and expanding relationships with clients in the defence sector, focusing on Smiths Detection CBRNE technology solutions (Chemical Biological Radiological Nuclear Explosives). The role requires a deep understanding of defence industry requirements and the ability to align company offerings with client needs. This position involves driving sales growth, maintaining customer satisfaction, and ensuring compliance with relevant regulations. Key Responsibilities: Account Management: • Identify and pursue new sales and business opportunities within the defence sector, including new markets, products, and partnerships., • Act as the primary liaison between the company and its defence clients, ensuring their needs are understood and met., • Conduct regular client meetings to discuss ongoing projects, future needs, and potential new opportunities., • Work in close partnership with the sales order intake team to ensure timely and accurate delivery of quotations and sales proposals to prospects., • Together with the Defence Business Development Manager, develop and implement strategic account plans to achieve sales targets and expand market share., • Prepare and deliver compelling presentations and proposals tailored to the unique needs of defence clients. Technical Expertise & Product Knowledge: • Maintain a deep understanding of the company’s defence technology offerings, including IMS, CBRNE, and digital solutions., • Provide clients with expert advice and guidance on the best solutions to meet their specific defence needs., • Collaborate with the technical team to ensure the successful implementation and integration of technology solutions. Compliance & Regulations: • Ensure all sales activities and client interactions comply with relevant defence industry regulations and company policies., • Stay informed of changes in defence procurement processes, export controls, and other regulatory requirements. Customer Satisfaction & Support: • Monitor customer satisfaction levels and work proactively to resolve any issues or concerns., • Coordinate with the customer support and service teams to ensure timely and effective delivery of products and services., • Collect and analyse client feedback to improve offerings and customer service. Reporting & Analysis: • Provide regular reports to senior management on account performance, sales forecasts, and market trends., • Analyse market conditions and competitor activities to identify risks and opportunities. Qualifications: • Proven experience in account management or sales within the defence or technology sectors., • Strong understanding of defence technology, procurement processes, and industry regulations., • Excellent communication, negotiation, and presentation skills., • Ability to work independently and manage multiple priorities in a fast-paced environment., • Willingness to travel across Northern Europe, as and when needed to meet with clients and attend industry events., • SC Cleared or eligible for SC Clearance. Preferred Skills: • Experience working with government contracts and defence procurement., • Familiarity with military concepts of operations relating to CBRNE technologies., • Strong problem-solving skills and the ability to think strategically. Working Conditions: • You can be based anywhere in the UK, but this role will require travel to client sites, military installations, and industry conferences across the Northern Europe region., • Some projects may involve working in secure environments with strict confidentiality requirements. Diveristy & Inclusion: We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity. At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website (Careers - Smiths Group plc) • Mid-Senior level, • Full-time, • Sales and Business Development, • Security and Investigations, Defense and Space Manufacturing, and Military and International Affairs Referrals increase your chances of interviewing at Smiths Detection by 2x Get notified about new Account Manager jobs in Hemel Hempstead, England, United Kingdom. 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Eckoh is seeking part-time Customer Service Advisors to join our team, delivering excellent customer service across various client calls, including payments, lost property, bookings, and amendments.

CUSTOMER ACCOUNT ADVISOR Trinity Estates • £24,000 - £25,000 • Hybrid - Hemel Hempstead ROLE OVERVIEW You will play a key role in ensuring customers are supported and debts are recovered efficiently across a large, diverse portfolio. Balancing collections and credit control with excellent service, you will manage the full lifecycle of the Sales Ledger, keeping accounts accurate, queries resolved and payments on track. Working closely with internal teams, you will spot and resolve issues early, communicate clearly with residents and organisations, and escalate appropriately when needed. Your proactive reporting and collaborative approach will help drive portfolio performance while maintaining positive customer relationships. ROLE EXPECTATIONS You will spend most of your day engaging with customers by phone and email, progressing payments and resolving queries to keep accounts up to date. You will work through structured reminder cycles, monitor aged debt, and collaborate with colleagues to remove barriers to payment. You will balance empathy with firmness, following process while tailoring your approach to each situation. WHAT SUCCESS LOOKS LIKE Consistently reduced aged debt across your portfolio with clear action plans in place for all higher-risk accounts. Customer queries resolved quickly and accurately, with clear communication and minimal repeat contact. Accurate, timely reporting that highlights trends, risks and recommended actions for the Property Team and management. Strong, professional relationships with internal stakeholders that speed up dispute resolution and payment processing. Process-driven reminders and escalations executed on time, with well-documented case histories. Compliance with policies and procedures, including appropriate use of external solicitors when required. HOW YOU'LL SPEND MOST OF YOUR TIME Calling and emailing customers to agree payment plans, chase arrears and resolve issues. Working through cyclical reminder letters, statements and formal escalations in line with process. Monitoring and reporting on aged debt, highlighting priority cases and proposing next steps. Investigating and coordinating the resolution of disputes with internal teams to enable payment. Maintaining accurate Sales Ledger records, notes and documentation for every account. Liaising with external partners (e.g., solicitors) to progress legal action where appropriate. WHO THIS ROLE IS FOR You are customer-focused with a calm, professional style and the confidence to hold firm, fair credit control conversations. You are organised, process-driven and comfortable managing a high-volume workload. You communicate clearly in writing and by phone, adapting your tone to the situation. You enjoy problem-solving and collaborating with colleagues to remove blockers to payment. You take ownership, follow through and keep stakeholders informed. EXPERIENCE THAT HELPS Experience in credit control, collections or accounts receivable within a high-volume environment. Background working with residential customers and/or mixed customer bases (consumers and businesses). Familiarity with accounting or property management systems and strong Excel skills. Exposure to dispute resolution and payment plan negotiation. Experience producing aged debt reports and action plans. WHAT WE OFFER Competitive salary, aligned to experience Company car or car allowance for field-based roles 24 days holiday plus bank holidays Pension scheme Vitality private healthcare Perkbox membership with discounts across retail, travel and entertainment Fully funded training and professional development, including paid study leave Employee referral scheme Annual salary review Free eye tests and Cycle to Work scheme Long service award Support for Army Reserve training ABOUT TRINITY ESTATES Trinity Estates is a leading residential property management company and the flagship brand within the wider Trinity Property Group. Managing a diverse portfolio across the UK, the business supports developments ranging from modern city apartments to large-scale residential estates. Trinity Estates combines strong operational structure with a people-focused approach, delivering a consistent and professional service at scale. For employees, this means access to larger and more varied portfolios, clear processes, strong internal support and genuine opportunities for progression within a growing organisation. As part of a wider group, Trinity Estates offers both stability and career development, making it an ideal environment for those looking to build and progress their career in property management. HOW WE HIRE Initial conversation with our talent team Interview focused on your approach to credit control and customer conversations, how you prioritise and report on aged debt, and how you collaborate to resolve disputes and drive payment outcomes We aim to complete the process within two to three weeks and communicate clearly throughout. INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required. TPBN1_UKTJ

Salary £50,000 - £54,500 depending on experience Hours: Full time (35 hours) Location: Hybrid working with one day a week in our Little Canfield office. Along with regular travel to Hastoe offices and schemes. At Hastoe, we're proud to be one of the country's leading rural housing associations, providing affordable, high-quality homes and services across the South of England. We manage 7,500 homes which spans from Norfolk to Devon. We deliver small housing developments in partnership with local communities and we also manage some housing in urban areas Our mission is simple: to help create thriving communities and support residents to sustain successful tenancies. We are passionate about providing a first-class service for our customers. If you are enthusiastic, customer-focused, and passionate about making a difference to people’s lives, then we want to hear from you. We are looking for an experienced Housing Team Leader to lead our housing management team and help deliver outstanding services to our residents. You will be responsible for managing a team of Housing Officers and take responsibility for delivering an excellent housing management service across a designated geographical area. You will provide leadership on complex cases, ensure compliance with legal and regulatory requirements, drive service improvements and champion a positive resident experience. This is an exciting opportunity for a housing professional who thrives on leading people, managing challenging casework and delivering meaningful outcomes for residents and communities. • Leading, motivating and developing a team of Housing Officers and other housing staff., • Overseeing tenancy management throughout the tenancy lifecycle, including assignments, successions, mutual exchanges and tenancy enforcement., • Providing management oversight on complex anti-social behaviour, safeguarding and domestic abuse cases., • Ensuring effective neighbourhood and estate management, maintaining safe and sustainable communities., • Supporting the delivery of rent collection targets and review complex arrears cases., • Monitoring service performance and ensure compliance with housing, health and safety and regulatory requirements., • Building strong partnerships with residents, local authorities, support agencies and contractors. You’ll be an experienced housing professional with a strong track record of leading teams and delivering excellent housing management services. You’ll have: • Significant experience within social housing or housing management., • Experience of managing and developing staff., • Up-to-date knowledge of housing law, tenancy management, safeguarding and anti-social behaviour., • Strong decision-making skills and the ability to manage complex cases., • Excellent communication and relationship-building skills., • A customer-focused approach and commitment to achieving positive outcomes for residents., • The ability to analyse performance information and drive service improvements., • A full driving licence and willingness to travel regularly across your region., • Hold or have a willingness to obtain a Chartered Institute of Housing Level 4 At Hastoe, you'll be joining an organisation with a strong social purpose and a reputation for delivering high-quality housing and services. Annual Leave: Starting at 25 days, plus bank holidays and 1.5 days complimentary leave, along with the option to purchase additional leave. Enhanced Pension: Hastoe's employer contributions start at 5% and are based on matching of your own contribution level, plus 2%, up to a maximum of 8% employer contribution. Other benefits include: • Flexible working opportunities, • Annual leave increasing with length of service up to a maximum of 28 days, plus bank holidays (pro rata for part-time employees)., • Discounts for local shops, restaurants and gym membership., • Cycle to Work, • Employee Assistance Programme (EAP) – confidential phone and online support and resources service with 24/7 access., • Health Cash Plan (a type of health insurance)., • 3 x Life Assurance from day 1, for all pension holders., • A supportive working environment with ongoing learning and development opportunities., • Long Service awards. #J-18808-Ljbffr

Amberside Advisors Ltd (‘AAL') specialise in providing project finance consultancy and advisory services to public and private sector organisations. AAL combines market-leading financial modelling capability with experienced project finance expertise, and our services include commercial and financial advisory, refinancing, due diligence, model development, model audit and training. We have worked on more than 1,500 projects to date across a wide range of sectors and global locations, and our clients are well-known companies with billions of pounds of investments. Part of the Steer Group since July 2022, we serve a global client base through 22 offices across four continents and take great pride in providing high quality advisory, customer service and insight into our clients' projects. Our core industry sectors are low carbon, transport, decentralised energy, large scale energy and infrastructure, and we regularly advise on major projects ranging across heat networks, wind, solar and biomass, road and rail, schools and hospitals, as well as public service delivery contracts in sectors such as local authorities, healthcare, education and justice. AAL are an equal opportunities employer. We are committed to eliminating discrimination and encouraging diversity across our employees. In addition, staff wellbeing is a key focus for AAL, and annual events are dedicated to reconnecting with colleagues, welcoming new joiners and having fun together as a team. Furthermore, weekly social events provide an easy and enjoyable way to get to know your peers. As a Commercial Advisor, you will be expected to manage and complete projects to a high standard (with the support of management/directors), often as the client's primary point of contact. You will be expected to provide expert commercial, market, technical/industry (including policy) knowledge and to begin to specialise and contribute to a practice area, whilst managing project resources (such as financial modelling consultants) collaboratively across teams. Helping to grow and expand the practice area of Commercial Advisory, with particular knowledge of Renewables as an extension to our market leading decentralised/district energy practice, you will demonstrate strong client management skills, providing commercial advice to energy infrastructure transactions, developments, and projects (including public sector, investors, and corporates), and drive business development activities, including supporting adaption of business strategy in response to client demand, and external trends. • Managing several complex client engagements (projects and proposals) or components independently - consulting with colleagues where appropriate, • Building relationships with new clients and understanding their needs, to generate and communicate proposals that are attractive to such clients, • Managing commercial aspects of an individual engagement to achieve desired levels of quality and profitability, • Executing projects and maintaining a review process to ensure projects are completed to a level that meets the high quality standards of Amberside Advisors, • Providing technical knowledge on projects specifics to junior staff and feeding back any perceived knowledge gaps to senior management to deal with, • Progressing to specialise and contribute to a practice area - developing and maintaining greater industry knowledge and continuing to demonstrate credible knowledge of economic, political and market trends; passing on pertinent market/client knowledge to senior management, • Contributing towards creating innovative and repeatable solutions which strengthen business performance whilst maintaining strong client reputation, • Managing scope and deliver timely and quality deliverables, with regular engagement communications with client, • Communicating risk and issue early to appropriate colleagues (and client where appropriate), • Holding/attending reviews on completion of projects to identify lessons learned and enhance future quality of performance, • Where relevant, working on CPD to maintain professional status/ accreditation, • Meeting deadlines throughout the AAL Performance Development Cycle for self, including seeking good quality feedback goal setting, providing input into engagement/ project reviews, • Typical experience that we look for in our candidates includes:, • Experience of working in a commercial consulting role or commercial/development role within a corporate or investment company, • Experience in delivery of large-scale infrastructure projects, preferably the low carbon energy sector, including the commercial development and financing of assets, • Experience of project management, business case development, report writing, due diligence, risk and opportunity analysis, • Client-facing experience in developing proposals and providing technical knowledge and expertise to maximise the value of the project for stakeholders, • BSc/BA in business administration or relevant field such as economics, law, finance, sciences, engineering, • MBA/MSc/MA desirable but not necessary, • ACA/CIMA/CFA/IACCM/CMI/MEI or equivalent membership (optional) You must be self-motivated, a team player and adaptable to your working environment. The role requires working to deadlines, prioritising workload and providing a high level of service at all times. In addition, you will be expected to manage complexity and be passionate about decarbonisation and infrastructure investment. In addition, key values and skills of an Amberside employee include: • Driving curiosity to solve client problems and respond to a challenge, • Belief that solving the world's energy and climate challenges is something to which we should all respond - and the ambition to achieve this goal, • Passion for understanding the financial drivers for each project, combined with the intellectual and communication skills to help clients understand the impact of those drivers, • Confidence in using you own initiative and making decisions at pace, • Exceptional attention to detail, appreciation of financial models and an ability to translate this into a report, • Practiced at communicating complex information in a clear and concise manner - verbally or in written form, • Confidence in exhibiting role model behaviour in line with Amberside Advisors values, • Expert user of Microsoft Office products, including Word, Excel, Outlook & PowerPoint, • The ability to work and communicate as part of a team, and in an effective manner, • Skilled at coping well when under pressure from competing priorities and interruptions, • Able to apply research skills to solve new issues and make improvements We believe in empowering our people and giving them the opportunities to shine. As an employee-owned company, it means that our team are dedicated and passionate about what they do, and that's the reason why we are at the forefront of our industry. Amberside has 5 offices in the UK: London, Leeds, Hemel Hempstead, Manchester and Birmingham. Amberside is an equal opportunity employer and welcomes all candidates regardless of race, color, ancestry, gender identity or expression, religion, national origin, sexual orientation, age, citizenship, marital status, disability, Veteran status, or any other legally protected status. Any other human expressions and experiences not mentioned here are equally welcome. If you require an accommodation, now or throughout your employment, please let us know. We offer a competitive benefits package including: • Private medical insurance and health screening, • Life assurance and group income protection, • Annual discretionary performance bonus, • Company pension scheme, • EAP and mental health first aiders, • 25 days annual leave and ability to buy and sell annual leave days,, • Season Ticket Loan/ Cycle to Work,, • Group Share Incentive Plan,, • Up to 5 days for volunteering activities, • Discretionary bonus scheme based on annual compensation (dependent upon individual and company performance) Amberside is committed to ensuring that all its employees are compensated a fair, liveable wage. All initial compensation, regardless of location, may be subject to change as skills, abilities, internal equity and geographic location are taken into account. Amberside reserves the right to ultimately pay more or less than the posted range and offer additional compensation. All Amberside employees seeking a full-time opportunity are encouraged to spend 60% of their time either in the office or on-site with clients. An employee's typical work week consists of 37.5 hours (Hours, expectations, and exemption status will be adjusted for any applicant seeking a part-time opportunity.) We understand that some may be dissuaded to apply based off their compatibility with the job description. That being said, we understand that not everyone is a perfect match on paper and encourage anyone to apply regardless of how much their work experience directly relates to the job description. Part-time and flexible working applications will be considered. #J-18808-Ljbffr

About the job. As part of the development of our Digital Services function, we are recruiting to strengthen internal digital capability within Cyber Security, Digital Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As Senior Service Introduction Manager, you will play a key operational leadership role within our Service Introduction team, part of Digital Corporate & Shared Services and Digital Operations Services within the Digital Directorate at National Highways. Reporting to the Head of Operational Service Design & Transition, you will lead the day-to-day delivery, governance and continual improvement of the Service Introduction function. You will manage and develop a team of Service Introduction Managers and Service Introduction Leads, ensuring a consistent approach to introducing new and changed services across our programmes, projects and technology portfolio. Working as part of the Service Introduction leadership team, you will ensure operational requirements are identified early, embedded throughout delivery and successfully transitioned into live service. You will oversee Service Design, Service Transition, Acceptance into Service (AiS) and Early Operational Support (EOS), helping us deliver services that are operationally ready, resilient and sustainable. In this role, you will: • Lead, manage and develop a team of Service Introduction Managers and Service Introduction Leads, promoting high performance, collaboration and consistent application of Service Introduction processes., • Oversee Service Introduction governance, assurance and quality controls, ensuring new and changed services meet operational requirements and are successfully transitioned into live service., • Provide leadership across Service Design, Service Transition, Acceptance into Service (AiS) and Early Operational Support (EOS), ensuring operational readiness and effective transition planning., • Manage risks, dependencies, resources and competing priorities across a complex portfolio of programmes, projects and service changes, ensuring activities are delivered effectively and in a controlled manner., • Build strong relationships with senior stakeholders across Digital Services and the wider organisation, using performance data, reporting and continual improvement to enhance service quality, operational resilience and customer outcomes. About you. You will be an experienced and credible service management leader with a strong background in Service Introduction, Service Transition, Service Design or Service Management. You will have the confidence to lead and develop high-performing teams, establish effective governance and assurance arrangements, and influence stakeholders at all levels. • Significant experience in Service Introduction, Service Transition, Service Design or Service Management leadership, including managing teams within a service management or project delivery environment., • A strong understanding of ITIL principles and service lifecycle management, with proven experience of operational readiness, Acceptance into Service and transition governance., • The ability to manage risks, dependencies, resources and competing priorities, ensuring new and changed services are introduced in a controlled, sustainable and business-focused manner., • Excellent communication and stakeholder management skills, with the ability to influence senior stakeholders and translate complex technical and operational considerations into clear business outcomes and recommendations., • An ITIL 4 Managing Professional qualification, or equivalent, alongside practical experience of ServiceNow and related service management tools. Additional certifications such as SIAM or COBIT would be beneficial. Experience in the public sector or a highly regulated environment is also desirable. About us. Here at National Highways, we manage and improve England's motorways and major A roads, helping our customers have safer, smoother and more reliable journeys. Our priorities are safety, customers and delivery, and at the core of this are our values of passion, integrity, safety, teamwork and ownership. The Digital Services Directorate is helping to reshape the way National Highways operates by delivering digital, data and technology services across all areas, from frontline to back office, in a modern and efficient manner. Our vision is to develop integrated information and technology that empowers our colleagues and provides real-time information to our customers, as well as integrating with intelligent vehicle and transport systems as they evolve, to enhance journey safety and reliability. External candidates will be offered a starting salary at the lower end of the pay scale, while current employees will be appointed in accordance with our established pay policy. We are committed to creating a diverse environment and welcome applicants from all backgrounds. JBRP1_UKTJ

PART TIME HOURS AVAILABLE, 3 OR 4 DAYS A WEEK, full time during Training.

Spider is advertising on behalf of a.Be one of the first applicants, read the complete overview of the role below, then send your application for consideration.Please click on the apply button to read the full job description.

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