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Job Description – Credit Controller Principal Duties Credit Control • Proactively manage the credit control across a portfolio of customers (£2m- £3m annual turnover)., • Build a basic understanding of our customers and their products when chasing in payment of the invoices., • Be responsible for the posting and allocation of collections against customer accounts using Sage50., • Send out monthly statements., • Chase outstanding invoices by telephone, email and/or letter in line with an agreed schedule., • Undertake monthly sales ledger reviews., • Verify invoices by checking receipt of goods and monitoring orders and quotes., • Set up new debtor accounts in Sage 50 Other Office Duties To include but not limited to order entry, raising customer invoices, dealing with post and packing, answering telephones, fire safety checks/administration. Skills Required The individual should be comfortable communicating clearly with individuals, small businesses and large organisations such as hospitals. Familiarity with accounts receivable procedures and reconciliation of month-end accounts. Prerequisite skills and qualifications should include: • Excellent customer service, • Analytical skills and thorough attention to detail, • The ability to listen and negotiate with customers, • Excellent verbal communication, • Knowledge of Office 365 including Outlook, Excel and Word, • Familiarity with data entry software, Sage 50 would be an advantage, • Adaptability and flexibility to work well as part of the wider team in an open plan office environment Hours 20 Hour/week across 4 or 5 days, flexibility to be discussed and agreed, £15 per hour.