Driver / Delivery Driver
16 days ago
Willesden
About Ladur e: Founded in Paris in 1862, Ladur e is one of the worlds most iconic luxury ptisserie brands, renowned for its elegant boutiques, exceptional craftsmanship, and signature macarons. With more than 170 locations across 25 countries, Ladur e embodies the French Art de Vivre combining refined retail experience, timeless elegance, and exceptional product quality. In the United Kingdom, Ladur e operates across 12 prestigious locations including Harrods, Covent Garden, Burlington Arcade, Selfridges, and St Pancras Role Overview: The Driver is responsible for the safe, timely, and professional delivery of Ladur e products from the North Acton Production Centre and Warehouse to Ladur e stores across London. Products include macarons, viennoiserie, pastries, pyramids, retail items, beverages, packaging, and other stock required for daily store operations. The role is critical in ensuring stores receive deliveries on time, products are handled with care, and company standards for food safety, quality, and customer service are maintained at all times. Key Responsibilities: Deliveries & Logistics Complete daily delivery routes to Ladur e stores across London. Load, transport, and unload stock safely and efficiently. Ensure all deliveries are completed within agreed schedules and store requirements. Deliver products in accordance with food safety and quality standards. Obtain delivery confirmations and maintain accurate delivery records. Report any delivery delays, shortages, damages, or discrepancies immediately. Vehicle Management Conduct daily vehicle safety checks before commencing deliveries. Maintain the cleanliness and presentation of company vehicles. Ensure vehicles are fuelled and roadworthy at all times. Report any vehicle defects, accidents, or maintenance requirements promptly. Adhere to all road traffic laws and company driving policies. Stock Handling Assist with loading and unloading deliveries at the warehouse and stores. Handle fragile products, including macarons and pastries, with care to prevent damage. Verify delivery quantities against delivery notes. Return any stock transfers, packaging, or documentation as required. Health & Safety Follow all company Health & Safety procedures. Adhere to food hygiene and food safety regulations. Use appropriate manual handling techniques when moving stock. Wear the required PPE and uniform at all times. Ensure products are transported at the correct temperatures where required Team Support Support warehouse operations during quieter delivery periods. Assist with stock organisation, warehouse housekeeping, and inventory activities. Work collaboratively with store teams and management. Represent Ladur e professionally when visiting stores and external locations. Team Support & Warehouse Operations Support warehouse operations during quieter delivery periods. Assist with loading and unloading deliveries at the warehouse and stores. Support the warehouse team with ad hoc operational activities as required by the business. Assist with receiving deliveries, checking stock, stock rotation, order picking, and preparing store orders. Support inventory counts, stock takes, and stock transfer activities. Maintain a clean, safe, and organised warehouse and loading area. Work collaboratively with warehouse, production, and store teams to ensure smooth daily operations. Represent Ladur e professionally when visiting stores and external locations. Undertake any other reasonable duties within the warehouse, production, and logistics functions as requested by management to meet the needs of the business. Skills & Experience Essential Full UK Driving Licence with no major endorsements. Previous experience in a delivery driver, courier, or logistics role. Good knowledge of London roads and routes. Ability to work independently and manage time effectively. Good communication and organisational skills. Physically fit and able to lift and move stock safely. Reliable, punctual, and professional. Desirable Experience delivering food products or working within hospitality, retail, or food production environments. Knowledge of food safety requirements. Experience using delivery schedules or route planning systems. Personal Attributes Positive and professional attitude. Strong attention to detail. Trustworthy and dependable. Flexible and willing to support operational needs. Takes pride in maintaining high standards. Customer-focused and solutions-oriented. Working Conditions Based at Ladur e's North Acton Production Centre and Warehouse. Regular travel across London delivering to Ladur e stores. Early morning starts may be required to meet operational demands. Occasional weekend and bank holiday work may be required. Key Performance Indicators (KPIs) Deliveries completed on time. Accuracy of deliveries. Minimal product damage or wastage. Compliance with vehicle safety checks. Positive feedback from stores and operational teams. Adherence to Health & Safety and Food Safety standards. Ladur e UK reserves the right to amend this job description in line with business requirements. TPBN1_UKTJ