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  • Retail Customer Service (20 hours)
    Retail Customer Service (20 hours)
    9 hours ago
    £13.74 hourly
    Part-time
    Cobham

    Company Description There's nothing like a career at Entain. We're a leading, global sports betting and gaming company and we're upping the excitement and increasing player safety. We're a FTSE company with iconic brands including Ladbrokes, Coral, BetMGM, Eurobet and bwin, and we have an energy that drives us to perform at the height of our potential. Whether you're an engineer, marketer or retail specialist, a career here is a complete game changer. Job Description As a Retail Customer Service Manager, you will play an important role in the Entain family, delivering top customer service and driving standards daily. In our exciting, dynamic Ladbrokes & Coral betting shops no two days are the same and you'll have the chance to contribute to a team that wins together and does what's right by our customers. Reporting to the Shop Manager you will be part of the Shop team, who will serve customers and build relationships to encourage repeat custom. Salary is £13.74 per hour. Are you ready to launch a winning career? What you will do • Deliver outstanding customer service., • Always urge safer gambling., • Take bets on different sports and events., • Process customer transactions including cash handling., • Help demonstrate our products and betting terminals to customers., • Handle customer complaints or concerns with empathy and problem-solving skills., • Work towards defined targets., • Maintain high shop standards., • Open or close the shop. Work patterns Our shops can be open from Monday to Sunday 8am - 10pm depending on the location. This includes weekends and bank holidays. Your typical weekly rota will be 20 hours. We will make it up of a blend of long opening or closing shifts, and shorter evening shifts. The rota will vary week to week. At Entain, we believe in the importance of a healthy work-life balance and commit to providing you with your rota at least four weeks in advance. Qualifications To be successful in this role: • You must be 18 years of age or over to work in one of our betting shops., • Previous work in a customer-facing setting., • Confidence working with customers in person., • Familiarity with cash handling and payment transactions., • The ideal candidate will have reliable transport to the shop. Additional Information Benefits At Entain, we know that signing top players requires a great starting package, and plenty of support to inspire your best. Join us, and a great compensation package is just the beginning. Working for us in our betting shops, you can expect to receive great benefits like: • Optional overtime subject to availability., • Pension Scheme and annual ShareSave., • Discounts with hundreds of retailers., • Healthcare and wellbeing support., • Development opportunities. And outside of this, you'll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of dedicated people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves. Equal Opportunities If you need any reasonable adjustments at any stage of the recruitment process, please contact us and we'll support you. We're committed to creating a diverse, equitable and inclusive workplace where everyone feels valued, respected and able to be themselves. We're an equal opportunities employer. We welcome applications from everyone and we do not discriminate based on race, colour, nationality, ethnic or national origin, religion or belief, sex, gender identity or expression, sexual orientation, age, disability, marital or civil partnership status, pregnancy or maternity, or any other status protected by law. We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally. #LI-Onsite

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  • Dog Intake Coordinator
    Dog Intake Coordinator
    2 days ago
    Part-time
    Windsor

    This opportunity is based at our Battersea Old Windsor centre, working every weekend plus one weekday. This pattern is ideal for someone who wants meaningful, regular work that still leaves space for study, family life, or other part-time commitments. As the first point of contact for people reaching out for support from Battersea, you will answer enquiries on our intake lines, offer clear guidance on our policies, and provide supportive, empathetic customer service. You will help schedule animals coming into our care, ensuring we have the information we need before they arrive, and welcome them on-site by settling them into kennels and recording key behavioural and medical details. You will also play an important role in operating our Lost Dogs line, helping reunite pets with their families both within and beyond Battersea. This opportunity is well suited to a compassionate individual with strong customer service skills, looking for a meaningful weekend-based role with purpose. The right candidate will demonstrate: • Proven history of delivering excellent customer service skills and demonstrable experience of dealing with customers in difficult circumstances., • Proven experience of working with dogs of different sizes and ages., • Proven experience of taking and communicating difficult decisions, using sound judgement and a diplomatic approach., • Experience in a fast-paced environment with the ability to prioritise effectively., • Ability to demonstrate understanding of communicating with vulnerable people on a regular basis and consideration for safeguarding protocols., • Proven experience of working constructively and collaboratively with colleagues from different teams as well as experience of working and communicating with multiple external stakeholders., • IT literate with good experience of MS Office and other relevant IT systems as appropriate for the role., • Ability and motivation to deliver high quality work with minimum supervision.

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  • Salon Manager
    Salon Manager
    12 days ago
    £800–£1000 monthly
    Part-time
    Englefield Green

    Looking Operation Manager for a luxury in Windsor temporary contract Location: Remote / London-based meetings prior to the event. Must be available in person in Windsor on 14, 15, 16 and 17 July 2026. Contract: Immediate Start – 17 July 2026 About the Event We are delivering a luxury salon and wellness experience as part of a large-scale South Asian wedding celebration in Windsor. The wedding will host approximately 350 guests, with over 200 beauty and wellness services being delivered across the event. Services include hair styling, makeup, grooming, wellness treatments, massages and spa experiences for wedding guests and VIP attendees. We are looking for a highly organised Salon Operations Manager to support pre-event planning and oversee the smooth running of the salon operation during the event days. Key Responsibilities • Work alongside the Event Director to coordinate all salon operations from pre-production through to event completion., • Maintain accurate records of guests, bookings, suppliers and talent teams (hair stylists, makeup artists, therapists and wellness professionals)., • Track talent recruitment, confirmations, profiles, contracts and schedules., • Send contracts, collect documentation and ensure all talent information is complete and up to date., • Maintain booking schedules and allocation of guests to artists and therapists., • Act as the main point of contact between guests and talent teams during the event., • Manage booking changes, cancellations, rescheduling requests and last-minute adjustments., • Ensure all talent arrive on time, are briefed correctly and have the information required to perform their services., • Monitor timelines, appointment schedules and operational deadlines throughout the event., • Prepare regular status updates and maintain accurate spreadsheets and reports., • Assist with guest flow, VIP guest coordination and service allocation., • Troubleshoot issues quickly and professionally while maintaining a high-end guest experience., • Support the Event Director in ensuring smooth day-to-day operations across all four event days.

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