Zendesk jobs in Croydon

Zendesk Expertise: Experience working with Zendesk as a ticketing system and Zendesk Talk as a telephony platform. * Communication Skills: Strong written and oral communication skills, able to ...

Customer Support Officer (Shift based) - Key Responsibilities: - Responding to support cases in the Zendesk tool and phone calls as required- Assisting Trust Payment's customers during the ...

Using Zendesk to manage customer queries about services, orders, and applications for medical prescriptions * Compliance administration such as valid ID checking and patient data input * Completing ...

Addressing Zendesk inquiries and resolving issues related to orders, including returns and damages. * Offering guidance on product-related, health, and beauty inquiries via email and sometimes by ...

... Zendesk tickets for AR within agreed SLA's- Fulfilment of ad hoc duties as neededAccounts Payable (AP): - Oversight of the purchasing system Docuphase- Management of the specialized food ordering ...

Customer Service Executive (ZENDESK) Company: Furniture/design company! Duration: Monday 20th May - Wednesday 29th May 2024 Salary: £14.36 - 15 p/h Location: Old Street Hours of work: 9.00am - 18 ...

Use systems such as Piano and Zendesk to promptly resolve customer issues, collaborating with our external customer service team (BCC) as needed. * Process new and repeat orders accurately and ...

... of Zendesk tickets for AR within agreed SLA's - Fulfilment of ad hoc duties as needed Accounts Payable (AP): - Oversight of the purchasing system Docuphase - Management of the specialized food ...

FreshChat, Zendesk, Twilio, Brevo, Stripe, and Metabase. * You'll rep

Comprehensive expertise with Zendesk at an administrative level, particularly with backend management and troubleshooting. * Excellent communication skills across email, chat, socials, WhatsApp, and ...

Zendesk: filter and respond to all ticket submissions received through email, website, and Facebook (recipe, app and website queries, partnership and sales enquiries etc). * product complaints and ...

Proficient in Microsoft Office, Google Suite, Zendesk, and Solidus. Joining our client's team will provide you with a dynamic and collaborative working environment where your contributions will ...

Managing Zendesk: filter and respond to all ticket submissions received through email, website, and Facebook (recipe, app and website queries, partnership and sales enquiries etc). * Processing ...

Ideally you also have experience using Shopify and/or a CX software (i.e Zendesk, Kustomer or Gorgias) but that's not essential - we'll get you up to speed. * You've got strong written and verbal ...

Managing Zendesk: filter and respond to all ticket submissions received through email, website, and social media (recipe, app and website queries, partnership and sales enquiries etc). * Processing ...

Manage Zendesk tickets efficiently, resolving customer issues in line with SLAs. * Handle new customer takeover requests, PSTN upgrades, and appointment bookings, with a keen eye for upselling ...

Knowledge of configuring and maintaining workflows in Helpdesk systems (e.g., JitBit, Zendesk). * Familiarity with Microsoft Azure. * Strong understanding of cloud database technologies and SQL

FreshDesk, Zendesk, Jira) and IT service management processes * Project support as necessary * Excellent problem-solving skills with the ability to prioritise, manage and plan multiple tasks ...

Managing Zendesk: filter and respond to all ticket submissions received through email, website, and social media (recipe, app and website queries, partnership and sales enquiries etc). * Processing ...

Experience using the Zendesk platform would be highly regarded or similar platforms. * Eligible to work in UK on a permanent basis.

Manage and support the order and delivery process, through retail systems including Salesforce, Zendesk, Ordergroove & NETSUITE * Point of liaison between customer, warehouse and couriers to ensure ...

Experience with Okta, Duo, Jira, Confluence, Slack, Google Apps, MS Office for Mac and PCs, or Zendesk is a plus. * Project management experience is a plus. * Experience with low- and no-code ...

Experience with a ticketing system, such as Zendesk, Freshservice and ServiceNow * Possess a problem-solving mindset * Apple device support certification * Excellent customer service skills

... Zendesk is desirable however not essential • Experience using Excel • Experience in customer service is preferable