Trabajos zendesk en Ilford

Zendesk Expertise: Experience working with Zendesk as a ticketing system and Zendesk Talk as a telephony platform. * Communication Skills: Strong written and oral communication skills, able to ...

Customer Support Officer (Shift based) - Key Responsibilities: - Responding to support cases in the Zendesk tool and phone calls as required- Assisting Trust Payment's customers during the ...

Using Zendesk to manage customer queries about services, orders, and applications for medical prescriptions * Compliance administration such as valid ID checking and patient data input * Completing ...

Addressing Zendesk inquiries and resolving issues related to orders, including returns and damages. * Offering guidance on product-related, health, and beauty inquiries via email and sometimes by ...

... Zendesk tickets for AR within agreed SLA's- Fulfilment of ad hoc duties as neededAccounts Payable (AP): - Oversight of the purchasing system Docuphase- Management of the specialized food ordering ...

Customer Service Executive (ZENDESK) Company: Furniture/design company! Duration: Monday 20th May - Wednesday 29th May 2024 Salary: £14.36 - 15 p/h Location: Old Street Hours of work: 9.00am - 18 ...

Use systems such as Piano and Zendesk to promptly resolve customer issues, collaborating with our external customer service team (BCC) as needed. * Process new and repeat orders accurately and ...

... of Zendesk tickets for AR within agreed SLA's - Fulfilment of ad hoc duties as needed Accounts Payable (AP): - Oversight of the purchasing system Docuphase - Management of the specialized food ...

FreshChat, Zendesk, Twilio, Brevo, Stripe, and Metabase. * You'll rep

Comprehensive expertise with Zendesk at an administrative level, particularly with backend management and troubleshooting. * Excellent communication skills across email, chat, socials, WhatsApp, and ...

Zendesk would be an advantage. Benefits: * Competitive salary with opportunities for growth and development. * Comprehensive training. * A collaborative team culture where your ideas are heard and ...

Zendesk: filter and respond to all ticket submissions received through email, website, and Facebook (recipe, app and website queries, partnership and sales enquiries etc). * product complaints and ...

Proficient in Microsoft Office, Google Suite, Zendesk, and Solidus. Joining our client's team will provide you with a dynamic and collaborative working environment where your contributions will ...

Experience in delivering an application support service using helpdesk software eg Zendesk. * Understanding of web languages (HTML, CSS, etc.) * Worked with a source control system. Application ...

Ideally you also have experience using Shopify and/or a CX software (i.e Zendesk, Kustomer or Gorgias) but that's not essential - we'll get you up to speed. * You've got strong written and verbal ...

Managing Zendesk: filter and respond to all ticket submissions received through email, website, and social media (recipe, app and website queries, partnership and sales enquiries etc). * Processing ...

Managing Zendesk: filter and respond to all ticket submissions received through email, website, and Facebook (recipe, app and website queries, partnership and sales enquiries etc). * Processing ...

Manage Zendesk tickets efficiently, resolving customer issues in line with SLAs. * Handle new customer takeover requests, PSTN upgrades, and appointment bookings, with a keen eye for upselling ...

Have experience with Zendesk although this is not essential Please note, due to the nature of the position this role will include weekend and bank holiday work. Benefits WHAT WE OFFER * 💸A ...

Knowledge of configuring and maintaining workflows in Helpdesk systems (e.g., JitBit, Zendesk). * Familiarity with Microsoft Azure. * Strong understanding of cloud database technologies and SQL

FreshDesk, Zendesk, Jira) and IT service management processes * Project support as necessary * Excellent problem-solving skills with the ability to prioritise, manage and plan multiple tasks ...

Managing Zendesk: filter and respond to all ticket submissions received through email, website, and social media (recipe, app and website queries, partnership and sales enquiries etc). * Processing ...

Experience using the Zendesk platform would be highly regarded or similar platforms. * Eligible to work in UK on a permanent basis.

Manage and support the order and delivery process, through retail systems including Salesforce, Zendesk, Ordergroove & NETSUITE * Point of liaison between customer, warehouse and couriers to ensure ...