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A Care Support Worker is a dedicated professional who assists individuals with complex needs in living independently and engaging with their local community. ** Key Responsibilities**: - Provide hands-on care and support to service users with daily activities, such as personal care, transfers, and feeding. - Offer emotional and social support to meet the service user's mental and emotional needs. - Administer medications and monitor health conditions to prevent complications and ensure well-being. - Complete necessary documentation, including care plans, progress notes, and incident reports, to track and ensure the quality of care provided. Skills & Experience: - Minimum one year Experience working as a Complex Care Support Worker or in a similar care role. - Strong work ethic, with the ability to manage priorities, work independently, and handle multiple tasks efficiently. - Excellent communication skills and the ability to work effectively with both individuals and teams. - Ability to observe, monitor, and adjust care based on the evolving needs of the service user.

JOB PURPOSE: • To deliver a high-quality service for semi-independent accommodation and support to young people aged 16 plus who are preparing to leave the care of the local authorities. • To support young people to develop independent living skills through keywork, goal setting and outcome focused activities. • Working with young people with varying emotional and behavioural needs. • Responsible for promoting a positive, safe and homely environment for all young people within the care of Eleven D’s. • To act as a role model to all young people placed at Eleven D’s. • Ensure all records and daily logs are completed and maintained fully up to date. • To work in accordance with Eleven D’s Mission statement, values, policies and procedures. MAIN DUTIES AND RESPONSIBILITIES • Managing young people living in semi-independent accommodation. • Responsible for structuring key work sessions consistent with an independent placement agreement (IPA) and ant care / support plans. • Develop a structured programme of key work sessions based upon the young person’s individual support needs and focused on developing their self-confidence, resilience and self-esteem and independence. • Complete full induction of new residents and support the young person in settling within the community and accessing local resources. • Ensure the health, safety and wellbeing of each young person and that safeguarding procedures are followed throughout their care at Eleven D’s. • Maintain the confidentiality of young people and report any concerns regarding the young person’s welfare, missing episodes etc to your line manager once the Emergency Duty Team (EDT) and police have been contacted if needs be. • Assist the young person to engage with everyday living and develop skills where necessary by supporting their identified needs. • Provide support to young people with budgeting money, grocery shopping and administer a weekly subsistence allowance. 1 • Encourage and support young people in accessing education, employment or training as well as supporting them with the application process. • Encourage the young person to engage and take part in positive activities within the community, building on relationships and developing social networks. • Maintain accurate records, files, log keeping and all other required paperwork and administrative requirements. • Maintain petty cash and receipts for each expenditure. • To maintain the cleanliness and hygiene of the Home, reporting all repair issues and ensuring the environment is always welcoming for the young people. • You will be responsible to carry out daily / weekly Health and Safety checks within the building. You must record and report any repair work or damage to the property to ensure it is kept to a high standard. • Promote safe, consistent and understandable boundaries with young people in conjunction with a 'Young Person’s Agreement’, Support Plan and House Rules. • Prepare detailed high-quality monthly progress reports regarding each young person’s progress which is submitted to the placing authority within deadlines. • Work in partnership with social workers other agencies and to encourage and support the young people to attend meetings with other professionals. • Attend admission and planning meetings, and attend Looked after Children Reviews ensuring all relevant paperwork is completed. • Mandatory attendance and participation in team meetings and training sessions as and when required. • Mandatory attendance and participation in structured supervision sessions at least once a month.

Headway Care is currently recruiting part time Support Workers to work in our 16+ Semi Independent Provision based in Redbridge. We are looking for people who are enthusiastic about supporting young people and helping them develop their independent skills. Our team provides support to young people with a range of different needs, from food shopping and cooking meals to accompanying them at college open days and job interviews. Some young people have complex needs and would require more support. At Headway Care we look to recruit staff that have a passion for helping people and who see working with children in social care as a career path. We require experience in children’s residential care or experience working with children and/ or young people. This role is lone working. One full shift will require a full 13 hours within the home and a sleep in.