67 Atlantic Avenue, Brooklyn Heights, Brooklyn, 11201, New York
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Seeking to hire a Manager of Membership and Fitness who will be situated at Crown Heights, Brooklyn NY. The site is located in Brooklyn's vibrant Crown Heights neighborhood. The Center serves as a cornerstone for community engagement, creativity, and growth. The center offers a variety of programs, from dance classes to cultural events, bringing people together in a dynamic and welcoming environment. The Manager of Membership and Fitness reports to the Managing Director overseeing the business. The role is responsible for the fitness center, wellness room and membership department's daily operations and planning. This full-time on-site position requires a highly motivated individual with strong selling skills to drive membership growth and retention while meeting sales targets. In addition to overseeing all aspects of membership and fitness services, this role will supervise the Membership Advisor and Personal Trainers, ensuring they align with the department's goals and standards. The Manager will also work closely with the team to create and implement sales strategies, maintain high-quality experiences for members, and enhance the center's offerings. Responsibilities - Maintain clear and open communication with the Managing Director and other department heads as well as working collaboratively as needed. - Create and implement sales plans to drive membership and grow the fitness business within the Center. - Oversee membership and fitness operations. - Report on performance metrics implementing strategies for improvement as needed. - Manage and mentor the Membership Advisor, and Personal Trainers providing guidance and ongoing support with a continuing learning philosophy for their success. - Conduct regular team meetings, daily check-in huddles to keep staff knowledgeable about center happenings, and ensure high standards are being met. - Empower and develop talent and reinforce a culture of high performance, positivity, and motivation. - NOTE : This hire will be authorized to deliver personal training sessions outside of their regular assigned hours/schedule if interested. Qualifications - Minimum of 2 -3 years of experience in membership sales and/ or fitness management along with related administrative knowledge required. Computer literacy a must including familiarity with MicroSoft Office 356, EZFacility, Mindbody and Salesforce. - Strong sales background and customer service experience also required (sales, health and wellness, retail, restaurant, fitness). - Experience onboarding, training, coaching, and developing high-performing teams a plus. - Genuine passion for fitness, health and wellness with an ability to engage and motivate the community. - Positive communicator with strong written and verbal communication skills. - Proactive problem-solving skills and a customer-focused mindset. - CPR certification or a willingness to acquire CPR certification within 30 days of employment
Job description Job Title: Front Desk / Spa Coordinator Location: Park Slope, Brooklyn Employment Type: Part-Time An upscale salon and spa seeks an experienced Front Desk/Spa Coordinator to join our team. The ideal candidate must have a background in a salon or spa environment, be highly organized, and possess excellent multi-tasking abilities in a fast-paced setting. This position offers a competitive hourly wage plus commissions, with salary determined during the interview process. Key Responsibilities: Answering phones and responding to emails in a professional manner SUNDAY ONLY MINIMUM 3 YEARS OF EXPIRIANCE IN SALON AND SPA Scheduling and confirming appointments accurately Assisting with sales and client inquiries Maintaining an organized and efficient front desk operation Managing and updating the salon/spa’s social media presence, including creating posts and reels Capturing photos and videos of salon and spa activities to support content creation Providing excellent customer service as the first point of contact for clients Requirements: Must be available to work SUNDAYS Prior experience in a salon or spa setting is required Computer literacy and familiarity with salon/spa management software Strong organizational and communication skills Ability to multitask and work efficiently under pressure Warm, friendly demeanor and excellent customer service skills Knowledge of social media platforms, including Instagram and Facebook We are looking for a dedicated individual committed to a long-term position. Training will be provided to ensure success in this role. Please submit your contact information, a brief description of yourself, and your resume for consideration. We look forward to hearing from you! Job Types: Part-time. SUNDAYS ONLY! Benefits: Employee discount Shift: 10 hour shift People with a criminal record are encouraged to apply Work Location: In person