Client Service Representative

Summary Description: NextWave Academy is seeking an Academic Coordinator to help us forward our mission of providing high-quality safety and occupational training. The ideal candidate is bilingual English-Spanish and has a background in business or academic administration with some experience in customer service. The position requires computer skills (Microsoft Office / Google Workspace), administrative skills, and the ability to multitask. This is an in-office role located in New York City. Responsibilities: The Academic Coordinator will: - Oversee daily Academy activities regarding training events, course assignments, course execution, and course processing - Maintains instructor records & credentials - Assigns instructors to course deliveries and ensures instructors have access to Academy accounts, materials, and forms, and facilitates instructor invoicing - Supports students throughout their academic and career journeys to drive student achievement and retention - Interface with students, employers, and clients via phone/email to ensure training needs are being met and training records delivered - Maintains course records to meet regulatory and compliance requirements - Acts as point of contact for NYC Department of Buildings with regards to course submissions, changes, and cancellations, and periodic audits - Administrator for Academy databases and systems - Evaluate current curriculum materials and resources Ideal Candidate Qualities: - English-Spanish language - Microsoft Office Suite / Google Work Suite - Strong written and verbal communication skills - Attention to detail - Excellent organizational skills - Ability to schedule, facilitate, and problem solve - Strong customer service Nice to Have: - Experience working with: Databases and/or data management systems Work management tools and applications Video conferencing tools - Experience in the fields of occupational health and safety, construction, or the skilled trades - Experience working with NYC or other governmental departments, agencies, or services Job Type: Full-time, in office role

Company Description MAURICE ALWAYA MD is a hospital & health care company based out of 3131 KINGS HWY, Brooklyn, New York, United States. Role Description This is a part-time on-site role for a Medical Secretary at MAURICE ALWAYA MD in Brooklyn, NY. The Medical Secretary will be responsible for appointment scheduling, clerical tasks, medical terminology, and medical office duties. Qualifications Appointment Scheduling and Clerical Skills Knowledge of Medical Terminology and Medical Office procedures Strong Typing proficiency Excellent organizational and communication skills Ability to maintain confidentiality and professionalism Experience in a healthcare setting is a plus Certification in Medical Office Administration is beneficial

Are you passionate about supporting the administrative functions of a thriving church community? Do you have a knack for organization and enjoy helping things run smoothly behind the scenes? If so, we invite you to apply for the Admin Volunteer role at The Excelling Church in Brooklyn, NY. Join our dynamic team and contribute to the seamless operation of our church’s administrative needs. About Excelling: The Excelling Church is a cutting-edge, out-of-the-box ministry. Our vision encompasses developing and discipling individuals, creating a community that embodies the earthly blueprint of God's Kingdom. We strive to provide a space where authentic encounters with Jesus can take place. Our cornerstones are love, the Bible, the Holy Spirit, and authenticity, which guide everything we do and shape our vibrant church community. Summary of Department: The Administration and Operations Department ensures that all church functions, from facilities management to volunteer coordination, are executed efficiently. This department plays a crucial role in supporting the church's mission by overseeing day-to-day operations and maintaining the infrastructure necessary for a thriving church environment. About the Role: As an Admin Volunteer, you’ll be an essential part of the administrative team, supporting various functions that keep the church running smoothly. This role involves assisting with the creation and distribution of the church bulletin, managing communication for new volunteers, keeping web pages up to date, scheduling meetings, and performing other administrative tasks. Your efforts will help ensure that both staff and volunteers are well-informed and organized. Measurable Objectives: Ensure the church bulletin is prepared and distributed accurately and on time 95% of the time. Manage email communication for new volunteers, ensuring responses are timely and relevant. Maintain and update web pages weekly, ensuring all content is current and accurate. Schedule meetings with at least 90% accuracy in timing and coordination. Key Responsibilities: Assist with the creation and distribution of the church bulletin, ensuring all relevant information is included and properly formatted. Facilitate email communication for new volunteers, providing necessary information and updates. Keep the church’s web pages up to date, including service times, events, and other key information. Schedule meetings for the administrative team, coordinating with various departments to ensure availability. Support other administrative tasks as needed, including data entry, filing, and record-keeping. Qualifications: Strong organizational skills and attention to detail. Basic knowledge of email communication, scheduling tools, and web management is a plus. Ability to work independently and follow instructions. Flexibility and a willingness to assist wherever needed. Commitment to the mission and values of The Excelling Church

Join ur dynamic and growing beauty salon in South Brooklyn, where we provide top-notch services in a welcoming and luxurious environment. We are seeking a highly organised and customer focused Front Desk Administrator to be the face of our salon and ensure every client has an exceptional experience. Requirements and Key Responsibilities; 1. Prior experience in customer service to administration, ideally in a salon or spa 2. manage appointments and handle inquires 3. process payments and maintaining the reception area 4. must speak Russian and English 5. strong communication and organization skills 6. ability to multitask in a high paced setting 7. proficiency in scheduling software and basic computer applications 8. positive attitude and passion for the beauty industry 9. support administrative tasks and inventory management

Educational Alliance is seeking a highly motivated and capable People and Culture Associate to join our fast-paced and dynamic HR team. In this role, the People and Culture Associate is responsible for supporting various programs and processes within the People and Culture department. The ideal candidate is someone who is passionate about human resources and is looking for a professional challenge. You will be the first point of contact for our candidates, our new hires, our employees when they need help, and you will be at the center of creating a unique culture with top-tier talents. You will also be working with the team and providing support to team members. This role will have huge room to develop and grow into areas that the candidate is interested in developing further. Responsibilities - Manage the onboarding process for all new hires to support a smooth and compliant integration into the organization; ensure all new hires, including intra-Agency transfers, complete all required onboarding activities timely and accurately - Periodically re-evaluate the onboarding process based on feedback from end-users/new-hire surveys and provides recommendations to the People and Culture Operations Manager for process improvements. - Enter data into the HRIS platform (ADP), background check websites, job boards and other software platforms. - Draft memos for any job/status changes, employment verification letters and other general correspondence and ensure these are communicated in a timely manner. - Maintain People and Culture “intranet” site. - Provide QA/QC support to ensure all required information/documentation is completed timely and accurately. - Serve as a resource for employees who have payroll inquiries and liaise with payroll team as needed to resolve any issues. - Assist with special projects and initiatives, including creation and/or modification of process flows, standard operating procedures, FAQs, and guides. - Handle routine inquiries, correspondence and departmental administration, i.e., basic employee questions re: policy or process, benefits, organizational change administration, vacancy analysis, performance review support, exit interviews, etc. - Assist in collecting, preparing, and reviewing data for reports, programs, and other formal written communications; ensure that all reports and correspondence achieve a high level of quality. - Review and submit reimbursement requests for various programs such as tuition and healthcare reimbursements, process employee referral bonuses and additional invoices as needed, through the vendor management system. - Responsible for maintaining a broad understanding of Company policies, department procedures, etc. - Contribute to the development of communication and outreach strategies to staff by identifying frequently asked questions from multiple entities and by actively engaging P&C team, staff and managers for feedback. - Recommend change to human resources policies by observing trends and frequently asked questions from the staff - Provide other tactical support to the HR Team. Participate in work planning and scheduling. - Support HR leadership with projects and HR needs. - Perform other related duties as assigned. Job Requirements - Bachelor's degree in Human Resources Management, Psychology, Business or working experience equivalent. - A minimum of 1-2 years’ experience in Human Resources-related work required with onboarding experience. - Previous experience working with DOH, DOE, DFTA, and or, OASAS regulations preferred. - Superior administrative and computer skills with a strong knowledge and use of Microsoft Office Suite, and HRIS platforms. Prior experience with ADP Workforce Now, Perfect Forms, WordPress, Indeed, Gradar preferred. - Must have excellent interpersonal skills and an ability to build strong working relationships with all levels of employees, ensuring superior customer service. - Strong administrative skills, including organization, multi-tasking, ability to proactively follow up on ongoing projects, strict attention to detail, is accurate, inquisitive, thinks ahead and can problem solve. - Excellent written and oral communication skills; comfortable fielding difficult questions and recommending appropriate solutions. - The successful candidate will have a proven ability to work independently and as part of a team with the skill to balance multiple projects successfully. - Ability to exercise sound judgment, make effective decisions in the best interest of the organization, and maintaining required confidentiality and discretion is essential. - Bilingual (Spanish, Mandarin, Cantonese) a plus.

Busy home care corporate office is seeking an experienced professional to provide administrative support to our Vice President of Quality Assurance. Our ideal candidate is highly motivated and possess exceptional customer service skills. If you are someone who enjoys investigative work, APPLY TODAY!! Responsibilities: Investigates received responses from aides and/or patients and have the ability to come to a conclusion. Ability to track and document data received in a timely manner. Assure reports and deadlines are met as needed. Perform a variety of clerical and data entry tasks and all other duties as assigned. Requirements: Must be fluent in conversational Spanish. Exceptional attention to detail and customer service skills Ability to be self sufficient and work independently. Great communication & writing skills Job Schedule: Monday through Friday (9:00AM to 5:30PM) What we offer: **Supportive management team Growth opportunities 401K Retirement Benefit Sick day and PTO benefits Job Type: Full-time Pay: $18.00 - $21.00 per hour Expected hours: 40 per week Benefits: 401(k) Health insurance Paid time off Schedule: 8 hour shift Monday to Friday Work Location: In person

Heart to Heart home is looking for an experienced professional to join our growing HR team! The position presents a wonderful growth opportunity as we continue to expand operations within our territories. Join our team and discover professional, caring and excellent service at its best. Responsibilities include: Serve as the primary contact between the NYS Department of Labor and the Company. Effectively interpret and apply state laws and regulations in response to UI documents. Prioritize claims, questionnaires, determinations, state requested audits, and other unemployment related data. Manage incoming Worker's Compensation and Disability Claims. Required: Must be fluent in conversational Spanish Advanced writing skills is a must Strong business and analytical ability with a proven ability to gather research. Exceptional administrative and clerical skills GREAT PAY AND ROOM FOR GROWTH! Job Type: Full-time What we offer: Supportive management team Growth opportunities 401K Retirement Benefit Sick day and PTO benefits Job Type: Full-time Job Type: Full-time Pay: $20.00 - $24.00 per hour Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Schedule: 8 hour shift Monday to Friday No weekends Work Location: In person

Overview We are seeking a dedicated Receptionist to join our team. The ideal candidate will be the first point of contact for our organization, providing excellent customer service and administrative support. Must have previous real estate experience. Duties - Answering phone, taking messages, making appointments, updating , computer listings and ads, filing, ordering supplies, greeting customers and clients Qualifications - Excellent time management skills - Strong organizational abilities - Proficient in customer service practices - Prior experience in a receptionist role is preferred Job Type: Full-time Pay: $20.00 per hour Expected hours: 35 per week Schedule: 7 hour shift Monday to Friday Experience: Customer service: 1 year (Required) real estate receptionist: 1 year (Preferred) Ability to Commute: Brooklyn, NY 11235 (Required) Ability to Relocate: Brooklyn, NY 11235: Relocate before starting work (Required) Work Location: In person