People and Culture Associate

Maintain a caseload of older adult clients; assessment of client's core strengths, needs, and challenges, provision of case assistance, supportive counseling services, and group services within this context. Provide supervision to Weinberg Center for Balanced Living social services team, which may include caseworkers, social workers, and social work intern. KEY RESPONSIBILITIES Maintain a caseload of older adult clients, providing comprehensive assessment of needs, case assistance, supportive counseling and routine follow-up. Assist with connecting clients with concrete services that address their self-identified needs, including completing clients’ applications for supportive housing for older adults (HUD Sec 202), benefits, and entitlements programs. Formulate care plans based on clients challenges, needs, and strengths, and recommend appropriate intervention strategies. Actively engage in reflective practice through participation in clinical supervision, case conference, staff meetings, and continuing education/training, both as a supervisor and supervisee interested in continued growth and learning as a clinical social worker. Collaborate with clinical supervisor and colleagues to monitor cases and consult with clinical supervisor when clients present with increased or imminent risk factors and evaluate the effectiveness of interventions. Assess and re-assess clients, prioritizing those with imminent risks and needs. Provide strategic information and referrals; advocate for service type, frequency, and intensity when connecting clients to resources. Serve as an onsite task supervisor and/or clinical supervisor for WCBL social services intern(s) and staff, including providing direct supervision sessions on a consistent basis or as assigned, reviewing and offering feedback on case notes and interventions, and completing performance evaluations. Complete case notes and units in electronic record, following funder’s prescribed format, and review the WCBL social services team’s case logs and notes, in a timely manner. Review intakes and community members with emerging needs; assign cases to WCBL social services staff and interns based on their bandwidth and expertise Facilitate or co-facilitate relevant psychosocial, psychoeducational, and/or mental health and wellness workshops (1-2 times per month) and/or a group series (weekly) for community members. Assist with organizing WCBL programs and events, such as special luncheons and parties, the CelebratEArts Festival, and memorials, as appropriate. Work with an interdisciplinary team to ensure consistency of service to clients. Coordinate with external agencies to ensure best care for client. Attend supervisory, agency and community meetings as required. Provide interpretation and translation services for clients, based on fluency and expertise, and use supplemental interpreting tools and services when needed. Perform other related duties as assigned by supervisor and/or director. JOB REQUIREMENTS LCSW required. SIFI-certification or 3+ years of experience as an LMSW (SIFI-eligibility) required. Bilingual (English/Cantonese or English/Spanish) strongly preferred. Knowledgeable and enthusiastic about working with older adults. Familiar with local resources and referrals, city/state/federal entitlements. Knowledgeable about age-related neurological changes; comfortable engaging clients exhibiting mental health symptoms and/or cognitive changes required. Attention to detail, ability to work under pressure, and effectively coordinate a comprehensive array of services to address the multiple needs of clients. Ability to take initiative and work independently. Prioritize tasks and cases, demonstrating astute judgement and time management skills. Utilize supervision effectively, maintaining a growth mindset by asking questions, collaborating with others, and insightfully reflecting on social work practices with older adult community members. Ability to maintain confidentiality of records and information. Must have outstanding verbal and written communication skills. Willingness to work collaboratively as part of the Older Adult Programs team. Knowledge of MS Office (outlook, office, excel) required.

Educational Alliance brings together and partners with diverse communities in Lower Manhattan, offering individuals and families high-quality, multi-generational programs and services that enhance their well-being and socioeconomic opportunities. We are a place where everyone s welcome and where progress is powered one relationship at a time. We are proud of our legacy as a Jewish organization, and we provide high-quality, transformational services and programs to all New Yorkers through our network of community centers on Manhattan's Lower East Side and East Village. As we have for over 130 years, we offer best-in-class programming - now across 15 sites, focusing on a mix of education, health and wellness, arts and culture, and civic engagement. The Director of Finance and Operations directly reports to and works in collaboration with the Executive Director of CSYD to ensure all administrative, operational and fiscal systems are developed and maintained at the highest quality. while providing guidance, support and leadership across all programs within the Community Schools and Youth Development Department (CSYD). The Director of Finance and Operations demonstrates a commitment to fostering an inclusive and equitable workplace while developing and implementing short and long-term strategic department goals to ensure robust and sustainable resources for programs. This position directly oversees the CSYD school-based Program Coordinators KEY RESPONSIBILITIES - Serve as CYSD liaison to coordinate and provide administrative, operational, and fiscal services to the CSYD team as a whole. - Collaborate with the CSYD Senior Director of Programs to identify and address administrative, financial and operational needs of program staff. - Coordinate inter-departmental operational support for programmatic operations at all sites, including IT, Facilities, Finance and Compliance/People and Culture, including assessment and improvement of policies and procedures for department workflow, fiscal management, people management, and compliance. - Collaborate with internal and external stakeholders such as funders, regulatory bodies (NYC Public Schools, NYC DYCD) and EA support services, including Department of Finance, Development, People and Culture, and Research and Evaluation. - Develop program budgets that align with program goals, and monitor revenue and expenditures to ensure responsible, and on budget fiscal management of programs and contracts. - Partner with EA Budget Analyst to ensure all fiscal data and information is timely and accurate, including cost and grant allocations, and to identify funding risks and challenges to ensure that funds are maximized, meet program needs and are fiscally responsible. - Develop and facilitate departmental fiscal trainings for CSYD staff to increase budget acumen and awareness. - Oversee submission of data, narrative reports, and program updates related to funding requirements; work with EA's Research and Evaluation department to ensure accuracy of data in database. - Responsible for maintaining compliance at each site with regulatory and EA policies and procedures in partnership with People and Culture/Compliance department. - Develop and maintain CSYD-specific operations manual. - Oversee, identify and actively develop new business opportunities for CSYD, including state and federal grant opportunities. - Manage Program Coordinators at each site. - Perform other duties as necessary Required and Preferred Qualifications - Master's degree in Accounting, Business Administration, Economics, Finance, or related field, or equivalent work experience. - A minimum of four (4) years of experience managing government grants, to include budgets, purchasing, contracts, compliance, data collection and analysis required; - Experience managing NYC Public Schools, DYCD, CACFP, 21st CCLC, Advantage, and ExpandED contracts; - Strong background and competency in business planning, budgeting, and forecasting; - Must be self-directed, organized, detail-oriented, competent problem solving and a strong negotiator. - Non-profit experience required; - Experience managing staff required; - Demonstrated ability to manage multiple priorities and projects effectively; - Excellent interpersonal, organizational, verbal, and written communication skills; - Knowledge of MS Office, Excel, and adaptability to government and agency databases; - Knowledge of CBO/school partnerships. - Strong attention to details and an eye for developing efficient, interna systems and workflow.

Summary Description: NextWave Academy is seeking an Academic Coordinator to help us forward our mission of providing high-quality safety and occupational training. The ideal candidate is bilingual English-Spanish and has a background in business or academic administration with some experience in customer service. The position requires computer skills (Microsoft Office / Google Workspace), administrative skills, and the ability to multitask. This is an in-office role located in New York City. Responsibilities: The Academic Coordinator will: - Oversee daily Academy activities regarding training events, course assignments, course execution, and course processing - Maintains instructor records & credentials - Assigns instructors to course deliveries and ensures instructors have access to Academy accounts, materials, and forms, and facilitates instructor invoicing - Supports students throughout their academic and career journeys to drive student achievement and retention - Interface with students, employers, and clients via phone/email to ensure training needs are being met and training records delivered - Maintains course records to meet regulatory and compliance requirements - Acts as point of contact for NYC Department of Buildings with regards to course submissions, changes, and cancellations, and periodic audits - Administrator for Academy databases and systems - Evaluate current curriculum materials and resources Ideal Candidate Qualities: - English-Spanish language - Microsoft Office Suite / Google Work Suite - Strong written and verbal communication skills - Attention to detail - Excellent organizational skills - Ability to schedule, facilitate, and problem solve - Strong customer service Nice to Have: - Experience working with: Databases and/or data management systems Work management tools and applications Video conferencing tools - Experience in the fields of occupational health and safety, construction, or the skilled trades - Experience working with NYC or other governmental departments, agencies, or services Job Type: Full-time, in office role

Qualifications Action-Oriented: You always look for what you can do for the customer rather than what you can’t Confident: Things happen and you’re OK with that! You are calm, cool, and collected in all of your customer interactions Benefits 100% remote – work from anywhere in the U.S Weekly pay Product and class discounts Responsibilities As a Seasonal Customer Experience Associate, you are the champion of customer service and fulfillment operations You are responsible for supporting customer service via phone, email, and/or chat, answering questions, placing orders, and helping to resolve issues with order placement, fulfillment, and delivery Our Customer Experience Associates are fun, energetic, and engaging in all of their interactions

About Us: At GBS Guzman Business Services, we pride ourselves on delivering exceptional service and support to our clients. We're looking for a dynamic and versatile Client Service Representative to join our team. If you thrive in a fast-paced environment, love interacting with people, and have a knack for managing multiple tasks seamlessly, this might be the perfect opportunity for you! ** Role Overview:** As a Client Service Representative, you'll play a crucial role in ensuring smooth operations and excellent client relations. Your role will combine administrative support, client service, and office management, with a focus on creating positive experiences for both clients and team members. ** Key Responsibilities:**  Administrative Support: Manage schedules, handle correspondence, and prepare documents with efficiency and accuracy.  Client Relations: Provide top-notch service by addressing client inquiries, resolving issues, and maintaining detailed client records with professionalism.  Office Management: Oversee office supplies, equipment, and filing systems to ensure everything runs smoothly.  Meeting Coordination: Schedule and organize meetings, prepare agendas and minutes, and manage event logistics.  Record Keeping: Document and track important information, ensuring confidentiality and compliance with company policies.  Communication: Serve as a liaison between clients and the company, facilitating clear and effective communication.  Project Assistance: Support project management efforts, track timelines, and assist team members as needed.  Data Management: Update databases, generate reports, and ensure data accuracy and integrity. ** Ideal Candidate Profile:** We’re seeking someone with the following traits:  You excel in building relationships, energizing others, and communicating effectively.  You’re action-oriented and able to make decisions quickly while managing tasks efficiently.  You have strong organizational skills and attention to detail, ensuring accuracy in your work.  You offer a balanced approach, providing consistency and reliability in a dynamic environment. ** Qualifications:**  Previous experience in an administrative or client service role is preferred  Strong communication and interpersonal skills  Excellent organizational abilities and attention to detail  Proficiency in office software and technology  Ability to manage multiple tasks and prioritize effectively ** Why Join Us?:**  Competitive salary and benefits  Positive and collaborative work environment  Opportunities for professional growth and development If you’re ready to bring your unique skills and energy to our team, we’d love to hear from you! Apply today GBS Guzman Business Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Full job description Are you an organized, personable, and dynamic individual with a passion for exceptional customer service? If so, we have the perfect role for you! 2020 Engineering and Inspections is seeking a receptionist to be the face of our innovative engineering firm. About Us: At 2020 we're at the forefront of cutting-edge engineering solutions that transform industries. From groundbreaking projects to pioneering research, our firm is dedicated to pushing the boundaries of what's possible. We're a close-knit team of experts who value collaboration, creativity, and excellence in everything we do. Position: As our Receptionist, you'll be the first point of contact for clients, partners, and visitors. Your warm smile and professional demeanor will set the tone for their experience with us. This role is an important part of our team, ensuring that our guests feel welcomed and attended to from the moment they step through our doors. What You'll Do: Greet and welcome visitors with a friendly and approachable attitude. Manage phone calls, emails, and inquiries with efficiency and professionalism. Coordinate appointments and meetings, maintaining an organized schedule. Assist in maintaining a tidy and inviting reception area. Collaborate with various departments to ensure smooth communication and coordination. Provide administrative support as needed, including handling, data entry, other related activities. Qualifications: Bachelors degree in business, human resources, or hospitality -or- equivalent experience. Excellent interpersonal and communication skills. Strong organizational abilities with attention to detail. Proficiency in communication platforms and business software including Microsoft Office, Office 365 or Google Workspace. Customer-focused mindset and a passion for providing exceptional service. Prior receptionist or administrative experience is a plus. Why Join Us: Be part of a forward-thinking engineering firm that drives innovation. Collaborative and inclusive work environment. Opportunity for growth and professional development. Engaging company culture that values teamwork and creativity. This position pays $16/per hour. Job Type: Full-time Pay: $16.00 per hour Expected hours: 40 per week Benefits: Dental insurance Health insurance Paid time off Vision insurance Schedule: Monday to Friday Ability to Relocate: Brooklyn, NY 11218: Relocate before starting work (Required) Work Location: In person

Full job description Busy Hand therapy office looking for immediate part time and full time office assistants. Office has 2 locations, Chinatown Manhattan and Flushing Queens. Location and schedule will be negotiable and accommodating for the right candidate. We are actively hiring energetic, honest, and responsible assistants to support a busy therapy office. Will train for the right person. Qualifications:* High School and higher education.* computer literate (office is paperless)* Punctual to work* Professional to clients * Willing to learn new tasks.* Must be able to communicate in Chinese (Mandarin and/ or Cantonese, and or Korean/ Spanish) and English. Will train on job specific tasks. (Tasks include answering phone, scheduling patient appointments, collecting copays, data entry, and computer literate to verify insurance benefits/ emails). Qualified individuals must be willing to learn, flexible, and demonstrates commitment to the job. Local college students are welcome to apply. Looking for long term employee (full time with benefits). $15/hour during one month probation/ training and there after will raise base on performance. Please forward your resume for consideration. Job Type: Part-time Pay: $16.00 - $19.00 per hour Benefits: 401(k) matching Schedule: 8 hour shift Education: High school or equivalent (Preferred) Experience: Microsoft Office: 1 year (Preferred) Customer Service: 1 year (Preferred) Work Location: In person

Job Description Responsibilities: - Provide prompt and accurate customer service - Deliver an excellent customer experience through all modes of communication - Ensure that Insurance applications, documents, and other policy forms are accurate - Clerical work which includes, but is not limited to Data Entry, Answering Phones, Electronic Filings Preferred Skills & Qualification: - Strong verbal, written, and listening skills. - Bilingual in English and Chinese preferred, but not required - Strong interpersonal skills - Must be detailed oriented and organized - Ability to multi-task and be able to manage change