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At CCA, we are committed to fair transparent pay, and we strive to provide competitive market-informed compensation. The successful candidate's salary is determined by the combination of knowledge, skills, competencies, experience and geography. Our goal is to continue to make CCA one of the most desirable nonprofit places at which to work, and in part, recognize the importance of work-life balance. Position Summary: Job Summary: The Receptionist greets all CCA participants, visitors, vendors and staff, handles appointment scheduling, check-ins, payments and helps participants navigate CCA’s office. The receptionist provides general office support to all programs within the 25 Chapel Street office with a variety of clerical activities and related tasks like answering incoming calls, directing calls to appropriate staff, mail distribution, and similar clerical duties as assigned. Direct Supervisor: Manager of Operation and Human Resources Responsibilities: Greet staff, visitors, vendors and participants, checking participants in for appointments per front desk established procedure, and providing all visitors/vendors an attestation form with HIPAA Confidentiality Statement. Assist participants in scheduling and rescheduling appointments and provide reminders of upcoming appointments. Answer telephone calls, routing calls to the appropriate person. Facilitate participant referrals and admissions by collecting information via telephone or in- person. Update participant demographic information in the electronic health record information. Collect and reconcile payments from participants, where applicable following established procedures. Be a point of contact for participant and visitor questions, providing answers directly or directing them to the right resource. Provide Metrocards to eligible participants. Provide coverage for other clerical duties as needed. Participate in staff meetings, supervisory meetings, and training. Identify and report opportunities to improve the quality of care, staff effectiveness, and participant satisfaction. Word process reports, memoranda and correspondence. Purchases Orders for medical and office supplies. Create IDs and replacement IDs Reminding participants when their insurance expires. Conduct timely reviews of staff credentials in Streamline Verify to ensure proper credentialing verification Manage the Public Transport Automated Reimbursement (PTAR) process, submitting required reports and addressing issues. Run Central Registry Report Add and Discharge participants. Medical Dispensing Report from eCR once per week every week. Assist with Insurance Verification Supervise reception area. Maintain a clean, welcoming and comfortable environment. Receiving and sorting daily mail and packages. Uploading photo to EHR Member of CCA Office Safety Committee. Perform data entry or other administrative tasks as assigned. Qualifications: High School Diploma or GED Associate's/Bachelor's degree. (Related experience will be considered in lieu college degree) 3+ years of experience in a front desk / receptionist role required. Experience with Electronic Health Records preferred. Commitment to and experience in working with adults with diverse cultural backgrounds who are involved, or at risk of involvement, with the criminal/juvenile justice system, HIV/ AIDS, or substance abuse. Exemplary customer service skills. Strong organizational and attention to detail skills Computer Skills required Bilingual in English and Spanish preferred. Experience in a receptionist role of a busy healthcare clinic is desired. ALL APPLICANTS MUST SUBMIT COVER LETTER WITH RESUME. 12 paid holidays per year 20 days of earned time off (ETO) for full-time staff, with the ability to use it after 90-days of employment. Time off is earned starting on your first day. 7 days of paid sick time 100% paid family leave 3% retirement contribution regardless of employee contribution, applicable to salary after the 1st 6 months of employment Public Service Loan Forgiveness (PSLF) Program

The Direct Support Professional is responsible for assisting individuals with developmental disabilities and/or other impairments to live as independently as possible within the community. The position is required to maintain a professional and positive attitude while encouraging people we support to pursue their personal interests at home and in the community. Due to the Direct Support Professional’s involvement in all aspects of people we support daily living, this role requires confidentiality of the individuals’ personal information in accordance with HIPAA regulations; strong communication skills to work effectively with the people we support, families, co-workers and within the community; ability to problem-solve and evidence good judgment in implementing plans of service. This position requires current IRI driving authorization, AMAP, SCIP-R and Standard First Aid/CPR certification. RESPONSIBILITIES: ❖ Be familiar with individual resident’s ISP, Res Hab Plan, Goal Plans, Behavior Modification Plan, etc. ❖ Assist individuals with ADL and other independent living skills in accordance with plan documents. This assistance may take the form of full support, partial support or verbal prompting, as well as behavioral interventions as indicated in the behavior management plan. These tasks may include grooming, housekeeping, budgeting, shopping, etc. according to support needs of the individual. ❖ Promote and advocate for individualized services and implementation according to the plan. Document service provision as indicated in plans and regulations including but not limited to res hab goals, behavior data, sleep charts, logbooks, etc. ❖ Ensure protective oversight is provided to the people we support in accordance with their Plan of Protective Oversight. ❖ Accompany the people we support on community outings. ❖ Communicate with other program staff via the communications logbook and attendance at staff meetings. ❖ Work collaboratively with other members of staff in maintaining a positive, encouraging environment to support the people we support. Participate in interdisciplinary team meetings to assist in the development of a person-centered plan. ❖ Adhere to all federal, state and city regulations regarding service provision and documentation. ❖ Report all incidents as per IRI policies and procedures. ❖ Conduct fire drills and document results in accordance with supervisor’s instructions. ❖ Attend staff meetings and trainings on an on-going basis to increase knowledge for the individuals we support and best practices. ❖ Maintain certifications and driving authorization. ❖ Additional duties as assigned by supervisor. ❖ Often the requirement to work overtime is mandatory to ensure that proper personnel coverage is maintained at IRI facilities. ❖ Ensure that proper staff ratio is maintained at all times which may necessitate a change in your work schedule, and or location. QUALIFICATIONS: Minimum Education: High School Diploma or GED Minimum Experience: • Good interpersonal skills and commitment to assisting individuals with disabilities., • At least 6 months experience working in an environment with people., • Ability to become certified in AMAP, SCIP-R, Standard First Aid /CPR. Valid NYS driver’s license with less than 6 points. Preferred Experience: • One year experience in a Human Services, preferably in an OPWDD setting., • Experience assisting individuals in areas of ADL skills, community inclusion, and goal implementation.

We’re seeking a Hospitality Service Technician to join our Operations team. The Hospitality Service Technician will report directly to the Service Manager/Supervisor. What You’ll Do: The Hospitality Service Technician will provide genuine anticipatory service to clients and participants in all aspects of hospitality and conference services. In this position, you will interact with our clients and ensure they have a great experience at Convene. You will work in partnership with the Culinary, Production, Technology teams to ensure we are exceeding the expectations of our clients. At all times, the Service Technician is expected to be attentive to our clients’ needs and make them feel welcomed, important, and relaxed. We need someone with excellent communication and interpersonal skills, as well as someone highly motivated and ready to work with others. Our employees carry our Core Values every day: Genuine, Relentless, Integrity, and Teamwork. • Greet all clients with enthusiasm and friendliness, • Maintain a warm and friendly demeanor at all times, • Provide world-class service, in accordance with our Brand Standards, • Set up, replenish, maintain, and breakdown Food and Beverage stations, • Accommodate special client needs and last minute requests, • Develop relationships with clients, • Accurately answer client questions about culinary and our spaces in a friendly manner, • Read, understand, and execute Program Execution Orders, • Follow checklists and Standard Operating Procedures, • Set up and breakdown conference rooms and refreshing rooms as needed, • Perform facility maintenance, • Maintain safe, clean, organized, and well-stocked work areas, • Responsible for constant sanitation, organization, and proper food handling, • Have full knowledge of menus, recipes, and other pertinent information, • Perform opening, mid-shift, and closing duties in accordance with company standards, • Perform cleaning duties including: wiping down tables and chairs, cleaning glasses, washing dishes, polishing glass and silverware, making rollups, • Maintain a professional appearance at all times, • Maintain professional working relationships with team, • Follows all Company drink recipes and procedures, • Proficiently prepares blended and cold drinks provided by the cafe, • Full knowledge of coffee and tea menu, • Perform additional duties as assigned What We Look For: • Minimum 2 years server experience, • 1 year of coffee experience a plus, • Basic knowledge of food and beverage, • Proven excellent communication and interpersonal skills, • Proven good organizational skills, • Must be highly motivated and ready to lead other team members, • Proficient in multitasking, • Food Hygiene or Food Handling Certificate preferred, • TIPS Certification preferred, • Flexible and long hours are sometimes required., • Ability to move, carry, push, pull and place objects up to 25 pounds without assistance, • Ability to reach overhead and below the knees, • Ability to stand, sit, and walk for an extended period of time Compensation: The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions. Full Time Hourly Rate: $21 This role is also eligible for Convene's annual incentive performance bonus plan. This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Who We Are: Convene is a global hospitality company that manages a growing portfolio of lifestyle brands focused on revolutionizing the way people meet, work, and gather. It creates hospitality-driven experiences and uniquely designed destinations across its various brands with the singular mission of fostering human-to-human connection.The Convene portfolio comprises Convene, etc.venues by Convene, and Convene Signature, offering clients multiple products including event venues, meeting rooms, flexible office spaces, and building amenity centers. With hospitality at its core, each brand and product offers on-site culinary, in-room A/V, production services, and dedicated hospitality staffing resources.As the largest single provider of dedicated meeting and event venues in the U.S. and UK, and with a growing footprint of flexible office space, the Convene portfolio has a network of nearly 40 locations across nine global cities. We’re Here For You: At Convene, you’ll receive: Health and Wellness • Excellent health coverage for you and your family starting day one, • 24/7 virtual care through Centivo Care, • Employee Assistance Program: emotional well-being and support for everyday life, • Fertility & family planning through Kindbody Time Off and Work-Life Balance • Generous paid time off plus time off for your birthday, • A Holiday closure each year to allow all employees to unplug and recharge, • Paid time off for new parents: maternity, paternity, adoption Financial Support and Benefits • 401K plan with company matching, • Financial support for education: for attending conferences, taking courses, or gaining certifications Professional Development and Recognition • Continuous professional and personal development support, • Employee recognition and reward programs to mark achievements and milestones Community and Impact • Opportunities to volunteer, donate, and participate in community give-back initiatives, • The opportunity to have a significant impact on your team and the business in the work that you do

Job Title: Business Office Coordinator Location: Flatbush YMCA Employment Type: Full-Time About Us: The Flatbush YMCA is a vital part of the Brooklyn community, committed to promoting youth development, healthy living, and social responsibility. We provide a range of programs and services that enrich the lives of individuals and families. Job Summary: The Business Office Coordinator is responsible for supporting the daily financial, administrative, and operational functions of the Flatbush YMCA branch. This role ensures efficient office procedures, accurate financial transactions, and strong internal communication to help the branch run smoothly. Key Responsibilities: Oversee daily office operations and administrative support. Process and reconcile membership, program, and financial transactions. Maintain accurate records of accounts receivable, accounts payable, and payroll information. Monitor and track budget performance, expenses, and revenue reports. Provide excellent customer service to members, guests, and staff regarding membership accounts and billing inquiries. Prepare financial reports, bank deposits, and other documentation as required. Ensure compliance with YMCA policies and procedures regarding cash handling, data security, and recordkeeping. Coordinate supply orders, vendor communication, and office equipment maintenance. Support Human Resources processes including onboarding paperwork, staff records, and timesheet management. Assist in the coordination of events, trainings, and branch meetings as needed. Qualifications: Associate's degree in Business Administration, Accounting, or related field preferred. Minimum of 2 years’ experience in office administration, bookkeeping, or business operations. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and financial software. Strong organizational, communication, and customer service skills. Ability to multitask, meet deadlines, and manage priorities effectively. Familiarity with YMCA operations and systems is a plus. What We Offer: Competitive salary and benefits package. Access to YMCA programs and services. Opportunities for professional development and career growth. A collaborative and mission-driven work environment.