Customer Service jobs in Albany, New YorkCreate job alerts

What you’ll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft Office Available to work a variety of shifts, including days, evenings, nights and weekends Pre

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time/Part time hours with flexibility.We are ready to schedule interviews for this week.We're seeking someone who is great with people, building rela

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public. The individual selected for this role will be expected to work at Store #5045, located at: '193 Troy-Schenectady Road, Latham, NY 12210 At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in: Life … with rewards, benefits and the flexibility to enhance your health and well-being Career … with opportunities to learn, develop new skills and grow your contribution Connection … with an inclusive team and commitment to our own and broader communities It's all here for you... let's Create Your Possible What is the Process to get Started? Step 1 – Online Application Find the role(s) that interest you on our Careers page: ___ Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners Step 2 – Digital Interview Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions You’ll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation Step 3 – In-Store Interview Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal. At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at ___. Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee. Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable. Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans. Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process. • Ensure high levels of customer satisfaction through excellent sales service, • Assist customers in person and over the phone by determining needs and presenting appropriate products and services, • Build productive trust relationships with wholesale and retail customers, • Process sales transactions accurately and consistent with policies and procedures, • Follow and achieve sales goals on a monthly, quarterly, and yearly basis, • Maintain precise work order files and formulas, • Pull appropriate products from the sales floor or warehouse, • Tint and mix products, as needed, to customer specifications, • Stock shelves and set up displays, • Clean store equipment, • Load/unload delivery trucks, • Assist in making deliveries, as needed, • Maintain in-stock and presentable condition assigned areas, • Remain knowledgeable on products offered and discuss available options, • Comply with inventory control procedures, • Suggest ways to improve sales Minimum Requirements:, • Must be at least eighteen (18) years of age, • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future, • Must have a valid, unrestricted Driver’s License, • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion, • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation, • If internal to Sherwin-Williams, you must have received at least a “meets expectations” (3) rating on your most recent performance appraisal, • Have at least a High School diploma or GED, • Have at least one (1) year experience working in a delivery, retail, or customer service position, • Have previous work experience selling paint and paint related products, • Have previous work experience operating tinting and mixing equipment, • Ability to read, write, comprehend, and communicate in more than one language, • Ability to read, write, comprehend, and communicate in Spanish

Job Description Passion / Integrity / Professionalism / Customer Service Are you a People Person? Our customer service team is responsible for being the first point of contact for new and existing members. The first person a member sees when they arrive and the last person they see when leaving, our customer service team sets the tone for our members experience while at the club. Our team members are fully versed on club operations and services and have one of the busiest positions in the club. Attention to detail, professionalism and passion are key attributes of the ideal candidate. In addition to greeting and interacting with members, our customer service team serves protein shakes, operates cash register, assists with member tours and questions, enrolls members in fitness classes and sessions, handles incoming phone calls and assists with cleaning in our facility. Team members in this position are typically cross trained to perform many different functions. Prior experience in a fast paced retail business is helpful. Fitness minded individuals are encouraged to apply. This position provides opportunity for advancement into personal training, group Exercise instruction and management. EOE

Job Description About the Opportunity: Come join one of the fastest-growing fintech startups in the U.S! At Jerry, we’re on a mission to help car owners save time and money on one of their most expensive and high maintenance assets. Since launching our mobile app in 2019, we have amassed over 4M customers, and expanded beyond insurance shopping to refinancing, safety and repairs to become the #1 rated AllCar app in the App Store. We are looking for a Customer Service Agent to join our growing team! In this role, you will be responsible for helping our existing customers make changes to their current insurance policies from one of Jerry's 55+ insurance carrier partners. From processing service changes to answering questions regarding policy details, you will support our customers with enthusiasm and care. If you are looking for an opportunity to make a measurable difference in the lives of millions, we'd love to hear from you! How you will make an impact: * Respond to inbound calls from existing customers * Process service requests such as adding/removing vehicles and drivers, adding lienholder information, sending policy documents, etc. * Help customers with questions they have regarding existing insurance policies in relation to coverages or policy benefits or make changes to existing policy * Work to retain Jerry policyholders by actively finding solutions for customers who are at risk of cancellation to make a measurable difference in the lives of millions, we'd love to hear from you! Who you are: * You can multitask and manage multiple competing priorities * You are passionate about helping others Compensation and perks: * Hourly wage: $18.00 - 21.00 * We will pay for your P&C license (expected within 60 days after starting) * Medical, dental, vision insurance, 401K match * Ability to work remotely (we provide work equipment) * Ongoing training and mentorship from our leadership team * An outstanding portfolio of insurance carriers and products - we work with over 55 carriers to ensure we can offer our customers the best options for them Schedule: * Monday to Friday 12:30pm - 9pm ET While we appreciate your interest and application, only applicants under consideration will be contacted. Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at About Jerry.ai: Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all. We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing. Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.

Job Description Now Hiring ???? Albany, NY | Full-Time Join our award-winning team at Crisafulli Bros. Home Services, proudly voted Best of the Capital Region for 19 straight years! We’re growing and looking for an experienced Customer Success Representative to deliver top-tier Red Carpet Customer Service & Solutions Ready to join a company that puts people first? ???? Call or Text Julia Today: 518-949-1248 • Deliver professional, timely service following Red Carpet standards, • Answer incoming calls and extend outbound calls, • Understand what the customer needs are and how to properly address the situation, • Strong problem-solving, communication, and customer service skills, • Attention to detail and a self-starter, • Strong computer and phone skills What We Offer: • Competitive pay, • Comprehensive benefits: health, dental, vision, disability, • Paid holidays and vacation, • 401(k) with company match, • Career growth and professional training (Nexstar Network + in-house facility) About Us: Crisafulli Bros. is a third-generation, family-owned company serving the Capital Region with expert plumbing, heating, cooling, and electrical services. We're proud to be a Top Workplace, known for our supportive culture and commitment to delivering Red Carpet Customer Service & Solutions

Job DescriptionDescription: Highly motivated individual who demonstrates a positive, outgoing, and influential personality when providing world-class member services to ensure that members expectations are exceeded during every interaction. The ideal candidate will maximize every opportunity to advertise e-services and increase membership along with promoting consumer and real estate loans via telecommunication and email. Duties & Responsibilities • Provides an unsurpassed level of member service, meeting and exceeding their expectations with every interaction., • Responsible for having a thorough knowledge of all products and services offered by the credit union, including but not limited to shares, consumer loans, and e-services., • Provide telephone and virtual coverage for the Contact Center which has the responsibility of providing credit union services to members via the telephone, internet, mail and the Face2Face video service., • Participates in the Sales Incentive Program, providing Consumer and Real Estate loan referrals to Loan Experts or Branch Managers., • Open new share IDs and, through the interview process, cross-sell additional products to best benefit the member needs, and meet Contact Center goals., • Explain credit union services and prepare forms necessary for those services and either mail or DocuSign to members in a timely manner. Follow correspondence through to a timely end and ensure that member issues are resolved., • Efficiently provides servicing for all accounts and loans issues or concerns. Ensures that requests are processed correctly and completed in a timely fashion. Escalates more complex issues to management as appropriate., • Follows policies and procedures applicable to the MSS position to maintain compliance with government and credit union regulations, including but not limited to the Bank Secrecy Act., • Perform and assist with FNY Express Teller transactions as needed to ensure an unsurpassed level of service is provided to members. Monitors all machine statuses and escalates any issues as needed., • Performs shared branch transactions for guest members at the Express Teller., • Provides credit and debit card activation, as well as Instant Issue cards when needed., • Reset online passwords for members for First Online., • Troubleshoot credit and debit card issues when they arise, such as fraudulent activity and breaches. Initiates disputes when appropriate., • Provides quotes on consumer loan payoffs. Requests mortgage payoffs from the appropriate department., • Perform telephone transfers, stop payments and various other transactions in accordance with credit union procedures., • Thoroughly explain to member interest rates and how they are computed and disclosed., • Excellent communication and writing skills necessary to assist Live Person Requests., • Well versed in Online Account Opening and My Deposit, home and mobile banking suite of products in order to provide excellent member service., • Process and approve checks deposited through home and mobile banking., • Complete asset verification requests from Social Security/Medicaid.Requirements:, • High School graduate., • Previous financial branch credit union/bank experience., • Must be able to respect confidential information., • Must have a working knowledge of a PC, and a thorough knowledge of the core operating system., • Must have excellent verbal communication skills including impeccable telephone skills., • Must possess a desire to cross sell members during incoming and outbound telephone calls or internet email., • Must maintain a positive attitude with members and a cooperative attitude with other employees., • Must have excellent processing/information gathering skills., • Must have good typing/word processing skills., • Must have excellent organizational skills. Work Location: Fully On-Site

Job Description Customer Service Representative: In this position you will be the face representing our company culture. It is imperative that you are a friendly and positive person by nature. The Customer Service Representative position requires high-level customer service, communication, and organization. Must be able to interact with customers (over phone and face-to-face) to provide the highest level of communication throughout each transaction. Must have an extremely positive-friendly demeanor and enjoy working with the general public. • Serves customers by providing product and service information and resolving product and service problems., • Attracts potential customers by answering product and service questions and suggesting information about other products and services., • Maintains customer records by updating account information., • Resolves product or service problems by clarifying the customer’s complaint and selecting the most appropriate Manager to handle each situation., • Recommends potential products or services to management by collecting customer information and analyzing customer needs., • Medical and Dental, • 401K Plan, • Paid time off and vacation, • Growth opportunities, • Paid Training, • Employee vehicle purchase plans, • Family owned and operated, • Long term job security, • Flexible Work Schedule, • Customer service, • Quality focus, • Problem solving, • Phone skills, • Listening, • Resolving conflict, • Analyzing information, • Multi-tasking, • No experience necessary/ will train the right candidates

Job Description Passion / Integrity / Professionalism / Customer Service Are you a People Person? Our customer service team is responsible for being the first point of contact for new and existing members. The first person a member sees when they arrive and the last person they see when leaving, our customer service team sets the tone for our members experience while at the club. Our team members are fully versed on club operations and services and have one of the busiest positions in the club. Attention to detail, professionalism and passion are key attributes of the ideal candidate. In addition to greeting and interacting with members, our customer service team serves protein shakes, operates cash register, assists with member tours and questions, enrolls members in fitness classes and sessions, handles incoming phone calls and assists with cleaning in our facility. Team members in this position are typically cross trained to perform many different functions. Prior experience in a fast paced retail business is helpful. Fitness minded individuals are encouraged to apply. This position provides opportunity for advancement into personal training, group Exercise instruction and management. EOE

Job Description Overview Ideal Image is North America’s #1 medical aesthetics brand, making personal aesthetics and wellness services more affordable, accessible, and effective than ever before. Ideal Image provides a personalized and premium experience that delivers real results and empowers women through every step of their self-care journey. Come join us as we redefine the beauty ideal. The Client Coordinator directly supports the sales and operational performance of the clinic through customer engagement and loyalty activities. The Client Coordinator will meet and greet all incoming clients. They foster and nurture positive relationships with clients and ensure all procedures, practices, client interactions, and environmental factors unequivocally promote and achieve a favorable client experience. Responsibilities Client Experience: • Greets clients and visitors into the clinic by standing and extending a warm welcome, • Answers the phone, and can accurately manage multiple client priorities (troubleshooting calls, schedules, and clinic operational activities), • Provide world class customer service to establish and maintain relationships with clients to ensure overall satisfaction while growing and retaining clients, • Manage treatment book schedules through assisting clients with scheduling needs and schedule optimization, • Assists client by checking them in and out including payment management, • Provides clinic tours as needed to new clients The client coordinator assists medical professionals in clinic by: • Verifying client information, medical history, and confirming purpose of visit in accordance with protocols, • Chaperone services as needed, • Ensures clinic email is reviewed and handled accordingly, • Maintains cleanliness of clinic, organizes, including cleaning of treatment rooms, stocking, • Assist in inventory intake and recordkeeping, ordering supplies, • HIPAA protected record keeping, including creation of medical charts, filing, storage management and archiving, • Adheres to professional standards, policies, and procedures; and federal, state, and local requirements, • Maintain professional and collaborative relationships with clients, leadership, and sales teams to achieve company goals and personal performance goals, • Other client coordinator duties as assigned Qualifications Qualifications: • High School Diploma or equivalent, • 1+ years of sales and or customer service experience in a retail, restaurant or related in-person environment, • Working knowledge of business tools (MS Office Suite, phone systems, Point of Sale systems, CRM), • Proven track record of creating excellent customer experiences, • Ability to multitask and prioritize client experience, with clinic operational duties, • Ability to operate with a high degree of integrity and confidentiality with sensitive, customer health-related information, • Ability to gain a working knowledge on products and services to assist with client questions, • Rapid learner with the ability to grasp concepts and protocol, • Maintaining a professional appearance and demeanor at all times, • Ability to work in dynamic, fast paced environment, and keep up with a high volume of activity and continuous growth/change, • Clear and engaging communication skills, including effective written and oral Why Ideal Image? Compensation: • Discounted cosmetic services for employee, family, and friends, • Cosmetic products discount, • 401k Plan with Employer Match, • Supplemental Voluntary Benefits with Allstate, • Discounted fitness club memberships, • Discounted tickets, products, services and more through Tickets at Work, • Promotional opportunities, • And more!

Job DescriptionCustomer Service Representative Company Description: Enlightened, Inc. is an award-winning Information Technology (IT) Consulting firm that helps clients solve complex business problems by leveraging technology. Committed to industry leadership, we prioritize professionalism and always put our clients' interests first. Our goal is to ensure that our solutions and services have a measurable impact on our clients' investments. Job Summary: As a Call Center Representative at Enlightened, Inc., you will be the first point of contact for customers seeking assistance over the phone. You will handle inbound promptly and professionally, addressing customer inquiries, resolving issues, and providing exceptional service to enhance customer satisfaction. This role requires excellent communication skills, a customer-focused mindset, and the ability to thrive in a fast-paced environment. • Monday - Friday 8:30am - 4:30pm (during 3-week training program), • Monday - Friday 8:00am - 7:00pm (8 hours shift -full-time work schedule) This is a great opportunity for individuals who thrive in a fast-paced environment and enjoy helping others. If you are enthusiastic about providing exceptional customer service and have the skills required for this position, you are ready to become Enlightened! Duties: • Follow call center scripts and guidelines to ensure consistent service delivery, • Meet or exceed individual performance goals and targets, • Resolve customer complaints or concerns with patience and empathy, • Utilize phone etiquette to ensure positive customer interactions, • Analyze customer needs and recommend appropriate solutions, • Perform data entry tasks accurately and efficiently, • Excellent customer service skills, • Proficiency in English, • Strong phone etiquette and communication abilities, • Experience with outbound calling and upselling techniques, • Ability to analyze customer requirements and provide suitable solutions, • Service-oriented mindset with a focus on achieving targets Equal Opportunity Employer: As an equal opportunity employer, we value diversity and inclusion in the workplace. Join us at Enlightened where your skills and passion for recruitment can make a real difference.

Job Description Job Summary: Client Support Specialist use their personal experiences to assist team members in engaging and supporting people living with HIV over 50 and to ensure they are linked to the services they need. Major Activities: • Incorporate best practices regarding confidentiality into all job duties and communications in accordance with HIPAA, Article 27-F, Alliance for Positive Health policies and procedures and other applicable regulations. Observe and abide by the HIV Confidentiality Law., • As applicable and within program guidelines, use personal disclosure and relating of life experiences to provide support to clients, encourage client engagement in services, and de-stigmatize treatment, testing and/or identified service needs., • Assist with targeted outreach to increase engagement of designated target populations., • Assist clients in self-advocacy and self-management skill-building., • Conduct follow up to service plan activities including appointment reminders and appointment accompaniment., • Help facilitate referrals to care management and other services as needed. Conduct follow-up to referrals as assigned., • Assist with facilitating psychosocial support groups., • Rotate through all regional offices to serve clients, conduct psychosocial support groups, and conduct outreach., • Participate as a member of the service team; communicate and coordinate with team members regarding assigned clients. Participate in regular client case review and case conferences as applicable., • High school diploma or GED, • Must have life experiences reflective of those faced by the target population, • Familiarity with the region’s services and navigating the systems of care and support, • Must have a valid, unrestricted driver’s license and have a vehicle to travel to designated appointment sites within a multi-county region.

Job Description Summary/Objective The Counter Sales Representative position is the face of sales and customer service for Noble Gas Solutions retail locations. This role reports to the Branch Lead and has no direct reports. Essential Functions • Solicit sales from walk-in customers and telephone call-in customers; assisting with identification of product needs and locating merchandise., • Accurately complete and file all required paperwork on a timely basis. Document sales, quotes, or other information., • Enter sales and quote data into TIMS and research information for customers using the computer systems., • Receive payment for merchandise and services sold and enter sales into the computer., • Responsible for payments received and adhering to administrative and accounting related procedures., • Wrap and bag purchases and help customers load merchandise into their vehicles., • Provide warehouse support for shipping and receiving, inventory stocking, cleaning, labeling, or other tasks., • Restock store merchandise as needed. Arrange stock on shelves or racks in sales area and keep merchandise in order. Mark or ticket merchandise and conduct inventory counts as needed., • Maintain working cylinder stock, generate transfers from Filling Plant and other branch locations., • Follow all safety procedures. Use established safety procedures for cylinder handling during exchanges and storage of cylinders., • Maintain current price documentation and product literature as it becomes available., • Ensure product knowledge is current., • Maintain showroom and facility cleanliness., • Miscellaneous tasks as assigned by leadership. Competencies • Self-motivated, ability to set and achieve goals and objectives, • Excellent customer services and communication skills, • Ability to successfully operate in a multi-task oriented environment, • Ability to work in a team environment, • Problem solves within delegated authority, • Continuous improvement mindset, • Consultation, • Relationship Management Supervisory Responsibility The Counter Sales Representative position has no direct supervisory responsibilities but does serve as a coach and mentor for those in the entry level sales or warehouse roles. Work Environment This job operates in a plant/warehouse setting with some outdoor exposure during the workday; may be exposed to fumes or airborne particles, moving mechanical parts, and vibration. The noise level in the work environment can be loud. This role routinely uses standard office equipment such as computer equipment, phones, scanners, and copiers. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to use hands and fingers to feel, handle or operate objects, tools, and controls; reach with hands and arms; talk or hear. Vision requirements include close vision, distance vision, peripheral vision, color vision, and the ability to adjust focus. The employee is frequently required to stand, walk, stoop, kneel, or crouch; or occasionally required to sit, climb or balance. Must regularly lift and/or move objects up to 75 pounds, and occasionally lift and/or move objects in excess of 125 pounds with the aid of material handling equipment. Position Type and Expected Hours of Work This is a full-time position and must work 40 hours each week to maintain full-time status. Travel No regular travel is expected for this position. Education, Experience & Certification High School Diploma or equivalent required, two (2) years previous product, warehouse, sales experience, and/or training preferred, or equivalent combination of education and experience combined. Preferred Education and Experience Experience in welding, manufacturing, and/or parts procurement, preferred. Experience with ERP software (TIMS or CRM) and Salesforce. Work Authorization Eligibility to work in the U.S. with the appropriate work authorization documentation. EEO Statement Noble Gas Solutions is an EEO Employer. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice due to the dynamic nature of the business.

Job DescriptionBenefits: • Opportunity for advancement, • Training & development The Brothers that just do Gutters were voted The Best Place To Work. We truly believe in investing in our employees and have created a work culture unlike any other. We also offer huge opportunities for growth. Looking for an enthusiastic Customer Service Specialist who takes pride in providing top quality customer service. If you have excellent customer service and communication skills, are detail oriented, organized and are interested in working for an Award Winning company we have a position available for you. Duties: Answering calls and setting up prospects into the sales schedule. Scheduling estimates for customers based on the customers availability and best route for our Solutionists. Answering customers questions about our products, services, and policies. Taking messages and routing calls to the appropriate person. Contacting all home show visitors to schedule appropriate service. Scheduling installations and gutter cleaning based on revenue goals, scheduled hours and best routes. Meeting estimate goals for each rep. Candidates must be professional and positive at all times even during heavy call volume days. Responsibilities: • Receive inbound phone calls for prospects/clients, • Provide support to teams and clients, • Strive to meet and exceed call performance., • Document all call information and data discovery, • Utilize Knowledge Base of product and services, • Participate in continued education and training, • Help improve the client experience, • Conduct administrative support and reportsAvailability: Current opening is for Part time Sat-SUN 8am-5pm and major US holidays. This is a WFH position after training. Training hours will differ and WILL be in-house in Albany, NY. Required Experience: Customer Service: 1 year Job Type: Part Time Required education: High school or equivalent Requirements: • Knowledge of the Capital District, NY area, • A positive attitude is a must, as well as the ability to properly and comfortably interact with clients and other employees, • Two years experience in customer service is preferred, • Proficient computer skills; specifically with Google Sheets, Slides, Calendar, Excel, Word, • Strong verbal and written communication skills, • Sound technical skills, analytical ability, good judgment, and strong operational focus, • A passion for providing top-notch client support, • Ability to work with peers in a team effort and cross-functionally, • Gutter knowledge a plusCompensation: $18-$21 hourly Minimum Requirements: • Must be 18 or older, • Must have computer with internet Flexible work from home options available.

Enforcing mandated protective responsibilities as described under Title 18, United States Code, Section 3056A.

This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction.Communicates with customers via inbound and outbound manual calls and outbound calls gener

Customer Service Representative. What you'll need to succeed as a Customer Service Representative at XPO. About the Customer Service Representative job.

Customer Service Representative - Albany, Ny.Essential Duties and Responsibilities:.Interface with clients and refer complaints or inquiries to appropriate departments, agencies, advocates, or client representatives.Stay updated on managed care relevant to supported client programs.Adhere to process

If you're hard-working and dedicated to great customer experiences, Outdoor Network is an ideal place to further your career. As a remote Parts Specialist, you will help customers find and buy powersports and marine parts and accessories from our industry-leading websites: Partzilla. Excellent custo

Responsible for engaging customers, scheduling appointments, building trust, understanding needs, communicating processes and timelines, and selling parts and service that make the customer's car run at peak efficiency; adheres to Company Customer Care standards to meet customer expectations. Contri

We are searching for qualified customer service reps with Personality and people skills. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. Ability to communicate verbally with customers and co-w

Are you a highly motivated individual with a passion for delivering exemplary client service Capital District Veterinary Referral Hospital in Latham, NY, is currently seeking TWO full-time Client Care Specialist to join our dedicated team.Can increase up to $28 with advanced knowledge & experience.

Adherence to call center protocols, data protection policies and performance metrics such as call handling time, quality assurance and customer satisfaction scoring. The Member Advocate is responsible for resolving complex member issues and escalations with professionalism, accuracy, and empathy wit

Ready to start a new career (entry level) or change careers? We have the perfect position for you! .The Customer Service Representative position provides exposure to both sales and service.You'll work with great coworkers in the office and communicate with clients.We also have various shifts av

Manage the day-to-day responsibilities of telephone performance, coaching/counseling the customer service team, and inventories of offline work including eCorrespondence, social media, and HIPAA/Privacy form updates. Plan and organize the daily operation of the Service Department, including the proc

Central Ave, Albany, New York 12205 United States of America.Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative.As a Customer Service Representative, you will work as part of a supportive team to

Clean check-stands daily and assist in prompt cleanup of spills and breakage. Control excessive use of store supplies, such as ribbons, receipt tape, bags and cleaning materials. Assist in prompt cleanup of spills and breakage of glass or plastic containers to eliminate potential hazards and prevent

As the Part Time Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, you'll be responsible for leading day-to-day customer service initiatives, inspiring, motivating, and encouraging associates to provide exceptional, friendly and professional cu

Join Culligan by WaterCo as a Service/Route Coordinator!.Are you an organized, customer-focused professional who thrives in a fast-paced environment? Do you enjoy problem solving and optimizing processes to improve efficiencey? If so, Culligan by WaterCo is looking for a Service/Route Coordinator to

Sharecare is the leading digital health company that helps people - no matter where they are in their health journey - unify and manage all their health in one place.Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government o

Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters.As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up.We're c

We are searching for qualified customer service reps with personality and people skills. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. Ability to communicate verbally with customers and co-w

We empower our technicians to lead, innovate, and pursue their passions within a supportive and stimulating work environment.

Now hiring a Airport Customer Service Rep, where you will respond to questions by phone, email, or in-person, manage simple records and enter information accurately, and learn company products and services to better assist others. Additional duties include provide friendly assistance to customers an

An exciting opportunity awaits for a United Airlines Customer Service Agent to respond promptly to inquiries and resolve basic issues, follow safety procedures and company policies, and assist with organizing, stocking, and general upkeep. Other duties include provide excellent service to customers

In this role, the Airport Customer Service Rep, where you will coordinate with other departments when needed, assist with packaging, labeling, and preparing items for delivery, and respond to questions by phone, email, or in-person. Additional duties include provide friendly assistance to customers

Now hiring a Customer Service Rep, where you will respond to questions by phone, email, or in-person, provide friendly assistance to customers and team members, and manage simple records and enter information accurately. Additional duties include support returns and exchanges in a timely manner, adh

We have an opening for a talented Amazon Customer Service Representative (Remote) to assist customers with orders, returns, and account issues via phone, chat, or email.Interact with customers and colleagues in a professional manner.Interact with customers and colleagues in a professional manner.Per

Make an impact in the role of Netflix Customer Service Advisor (Remote) to perform daily responsibilities with dedication. Work with your team to maintain efficiency and service quality.

Take the next step in your career as our new Aldi Customer Service Representative (Remote) to maintain accurate records and documentation, work collaboratively across teams and departments, and coordinate tasks to ensure deadlines are met. Other duties include adapt to shifting priorities and busine

Other duties include adapt to shifting priorities and business needs, assist with organizing, stocking, and general upkeep, gain knowledge of company offerings to better serve clients, manage daily responsibilities with a focus on quality and efficiency, follow safety procedures and company policies

Bring your energy to the role of FedEx Customer Service Agent to perform daily responsibilities with dedication.

We have an opening for a talented American Airlines Flight Attendant to respond promptly to inquiries and resolve basic issues, follow safety procedures and company policies, and work collaboratively across teams and departments.

Help us succeed as our next Kelly Services Customer Service Rep to perform daily responsibilities with dedication. Work with your team to maintain efficiency and service quality. Provide excellent interactions with customers and colleagues.

Join our growing team as a British Airways Customer Service Representative to work collaboratively across teams and departments, gain knowledge of company offerings to better serve clients, and maintain accurate records and documentation.Other duties include coordinate tasks to ensure deadlines are

Bring your energy to the role of Aldi Customer Service Representative to manage daily responsibilities with a focus on quality and efficiency, work collaboratively across teams and departments, and assist with processing returns and exchanges.

We’re looking for a Coca-Cola Customer Service Representative to gain knowledge of company offerings to better serve clients, maintain accurate records and documentation, and assist with processing returns and exchanges.Other duties include assist with organizing, stocking, and general upkeep, coo

Customer Service Specialist Remote Job Duties: • Quickly getting up to speed on Occipital products as it relates to Augmented Home and their technical foundations. Understand frequently asked questions, the answers to those question