Customer Service jobs in Albany, New YorkCrear alertas

Job DescriptionBenefits/Perks • Competitive Compensation, • Paid Time Off, • Career Growth Opportunities Job SummaryWe are seeking a friendly and professional Call Center Representative to join our team. In this role, you will take inbound and outbound calls, communicate with customers to identify their needs and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and able to remain calm under pressure. Responsibilities • Receive inbound calls and place outbound calls, • Identify the reason for the customer’s call, collect relevant information, and provide solutions, • Refer to premade scripts for a variety of customer service topics, • Upsell products and services when appropriate, • Use best practices in customer service techniques to develop rapport and build relationships with customers, • Document all customer interactions, • Attend trainings to maintain up-to-date skills and knowledgeQualifications, • High school diploma/GED, • Previous experience as a Call Center Representative or in a similar role is preferred, • Excellent phone and verbal communication skills, • Understanding of active listening techniques, • Familiarity with Customer Relationship Management (CRM) programs, • Ability to work well under pressure, • Highly organized with the ability to prioritize projects and manage time effectively

Job Description Tesis Laboratory is seeking a billing professional. Remote work is available. This position is responsible for all molecular genetic laboratory billing and revenue cycle management, thorough insurance benefit investigation of new referrals, a small assignment of collections with a variety of payers, authorization requests, and claim submission. ESSENTIAL DUTIES: • Accurately interprets patient insurance, prescription, and other health-related documentation., • Conducts medical insurance verification and investigations for commercial and government payors., • Communicates with insurance companies, patients, providers, and prescribers to coordinate reimbursement and access solution., • Reviews unpaid accounts to determine status and taking appropriate action to ensure payment., • Reviews all claims for compliance and completeness for claims submissions., • Researches available alternative funding options to reduce patient's financial burden, • Always maintains a high degree of confidentiality due to access to sensitive information., • Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department., • Works with customers and affiliates on reporting, best practice, and strategic planning to optimize growth within a compliant environment., • Reviews and designs KPI to ensure proper financial performance of assigned Laboratory clients., • Follows all Medicare, Medicaid, and HIPAA regulations and requirements., • High school diploma or equivalent is required; Undergraduate degree is preferred., • Experience in Genetic Lab Billing, Accounts Receivables, and/or Collections within a healthcare or insurance environment is required., • Computer proficiency -- MS Office and Web-enabled applications strongly preferred, • Customer service skills required., • Understanding of the requirements of Medicaid, Medicare, and Insurance billing for genetic laboratories in all MAC’s is required., • 5 years’ experience with Laboratory medical billing., • 3 years minimum with Cancer Genomics billing., • 1 year with R & D of molecular genetics panels., • Certified Medical coder or biller with AHIMA or affiliated organization., • Experience with managing clients and/or employees preferred.

Job DescriptionDescription: POSITION OVERVIEW • The Candidate shall receive all incoming telephone calls and refer them to the requested party or to the most appropriate extension number., • The Candidate shall respond to telephone and/or Internet inquiries from customers seeking information and/or resources following a set standard., • The Candidate shall collect relevant caller data to assist with measurement, tracking and reporting activities., • The Candidate shall track inquires, questions and answers and provide resolution., • The Candidate must be familiar with the Communications Departmental Policies & Procedures, Including Hospital Policies & Procedures For Emergencies, Disasters, and other similar situations., • The Candidate must be able to Speak Clearly and in a Proper Tone So As To Be understood in all capacities., • The Candidate shall maintain and update Various On-Call Schedules., • The Candidate shall operate monitor and responds to fire and smoke alarms., • The Candidate shall provide directory information for both internal and external caller through computer system, • The Candidate should have ability to handle busy switchboard and emergency situations., • The Candidate should provide best customer service at all times while using good discretion and judgment., • The Candidate shall perform Other Duties as Assigned or Directed to Ensure Smooth Operation of the Department. Requirements: CITIZENSHIP REQUIREMENT: US Citizenship EDUCATION AND QUALIFICATIONS: • The Candidate should posses Associate Degree or equivalent MINIMUM REQUIRED SKILLS/EXPERIENCE: • The Candidate must have 1 -2 years of experience as Telephone Operator, • The Candidate must be able to assume the responsibility for placing a variety of special long distance calls (e.g. conference calls, collect calls, appointment calls) over varied circuits or routings, or performing information operator work, which requires knowledge of the organizational units and major functions of a large multi-division organization., • The Candidate must have the ability to meet and deal with people from a variety of backgrounds with varying levels of understanding, work under pressure and stressful conditions and adapt to changing work conditions.

Job DescriptionSalary: $21-$23 Clopay Corporation is North Americas largest residential garage door manufacturer. We pride ourselves on delivering exceptional customer service as well as unsurpassed quality and innovative products. Our employees are the cornerstone of our success and we are looking for dynamic individuals to join our team. We have an excellent opportunity for a Customer Service Representative in our Latham Distribution Center. In this position, the successful candidate will perform the following job responsibilities: • Communicate with customers in person at the Distribution Center and by telephone in entering orders under automation system controls., • Assist in pricing of quotes and orders under automation system controls., • Balance daily invoice edit., • Audit open order reports weekly., • Follow up on customers' claims for credit., • Manage all system invoicing on COD and open-term accounts., • Manage bookkeeping procedures required for setting up and maintaining current open terms and C.O.D. accounts, including requisitions for new customer codes., • Assist with furnish and install programs whenever necessary, and process furnish and install invoicing and installer payables., • Distribute all incoming and outgoing mail., • Handle all incoming telephone calls: field telephone calls for product, as well as calls concerning bookkeeping or accounting matters., • Various administrative duties Job Requirements: • A high school degree is required, along with a minimum of 3-5 years of customer service experience, preferably in a manufacturing environment., • Basic computer skills are required with a familiarity of Microsoft Office Products., • Previous clerical or office experience is beneficial. Our employees are rewarded with competitive compensation, comprehensive benefits including tuition reimbursement, paid holidays, sick and vacation time as well as a matching 401(k) savings plan. Please visit our website at for more information about our company. EOE.

Job DescriptionBenefits: • 401(k), • Competitive salary, • Dental insurance, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development Responsibilities: • Respond to customer inquiries regarding personal lines insurance policies and coverage options., • Assist clients with policy changes, renewals, and claims processing., • Maintain detailed records of customer interactions and transactions., • Collaborate with underwriters and agents to resolve customer issues efficiently., • Educate clients on risk management and insurance products tailored to their needs., • Proficiency in our Agency Management System. Training will be done, • Deliver outstanding customer service to ensure client satisfaction and retention.Requirements:, • High school diploma or equivalent; relevant insurance certifications preferred., • Proven experience in customer service, preferably in the insurance industry., • Strong communication skills, both written and verbal., • Detail-oriented with excellent organizational abilities., • Ability to handle multiple tasks and prioritize effectively in a fast-paced environment., • Proficiency in using insurance software and CRM systems., • Positive attitude with a strong commitment to customer satisfaction.

Job Description Passion / Integrity / Professionalism / Customer Service Are you a People Person? Our customer service team is responsible for being the first point of contact for new and existing members. The first person a member sees when they arrive and the last person they see when leaving, our customer service team sets the tone for our members experience while at the club. Our team members are fully versed on club operations and services and have one of the busiest positions in the club. Attention to detail, professionalism and passion are key attributes of the ideal candidate. In addition to greeting and interacting with members, our customer service team serves protein shakes, operates cash register, assists with member tours and questions, enrolls members in fitness classes and sessions, handles incoming phone calls and assists with cleaning in our facility. Team members in this position are typically cross trained to perform many different functions. Prior experience in a fast paced retail business is helpful. Fitness minded individuals are encouraged to apply. This position provides opportunity for advancement into personal training, group Exercise instruction and management. EOE

Job DescriptionCustomer Service Representative Company Description: Enlightened, Inc. is an award-winning Information Technology (IT) Consulting firm that helps clients solve complex business problems by leveraging technology. Committed to industry leadership, we prioritize professionalism and always put our clients' interests first. Our goal is to ensure that our solutions and services have a measurable impact on our clients' investments. Job Summary: As a Call Center Representative at Enlightened, Inc., you will be the first point of contact for customers seeking assistance over the phone. You will handle inbound promptly and professionally, addressing customer inquiries, resolving issues, and providing exceptional service to enhance customer satisfaction. This role requires excellent communication skills, a customer-focused mindset, and the ability to thrive in a fast-paced environment. • Monday - Friday 8:30am - 4:30pm (during 3-week training program), • Monday - Friday 8:00am - 7:00pm (8 hours shift -full-time work schedule) This is a great opportunity for individuals who thrive in a fast-paced environment and enjoy helping others. If you are enthusiastic about providing exceptional customer service and have the skills required for this position, you are ready to become Enlightened! Duties: • Follow call center scripts and guidelines to ensure consistent service delivery, • Meet or exceed individual performance goals and targets, • Resolve customer complaints or concerns with patience and empathy, • Utilize phone etiquette to ensure positive customer interactions, • Analyze customer needs and recommend appropriate solutions, • Perform data entry tasks accurately and efficiently, • Excellent customer service skills, • Proficiency in English, • Strong phone etiquette and communication abilities, • Experience with outbound calling and upselling techniques, • Ability to analyze customer requirements and provide suitable solutions, • Service-oriented mindset with a focus on achieving targets Equal Opportunity Employer: As an equal opportunity employer, we value diversity and inclusion in the workplace. Join us at Enlightened where your skills and passion for recruitment can make a real difference.

Job Description Passion / Integrity / Professionalism / Customer Service Are you a People Person? Our customer service team is responsible for being the first point of contact for new and existing members. The first person a member sees when they arrive and the last person they see when leaving, our customer service team sets the tone for our members experience while at the club. Our team members are fully versed on club operations and services and have one of the busiest positions in the club. Attention to detail, professionalism and passion are key attributes of the ideal candidate. In addition to greeting and interacting with members, our customer service team serves protein shakes, operates cash register, assists with member tours and questions, enrolls members in fitness classes and sessions, handles incoming phone calls and assists with cleaning in our facility. Team members in this position are typically cross trained to perform many different functions. Prior experience in a fast paced retail business is helpful. Fitness minded individuals are encouraged to apply. This position provides opportunity for advancement into personal training, group Exercise instruction and management. EOE

Job Description As an Intake Specialist, you will communicate with individuals within the community who are seeking OMH residential services. You will gather information, make referrals, and complete paperwork for youth and families coming into program. You will report to the Executive Program Director, Residential and work onsite. Responsibilities: • Receive initial phone inquiries and written referrals., • Gather pertinent information to determine eligibility for services requested., • Refer to alternate service providers as requested or needed., • Gather and enter information into database including referral information, demographic data, change of status, etc., • Meet with clients and families to communicate relevant information regarding services and to receive signatures on releases of information and intake paperwork., • Prepare and distribute clinical record, admission paperwork and other documents for programs., • Develop general knowledge of all services to meet the needs of callers, including in emergency situations., • Schedule intake and admissions in collaboration with family and program., • Bachelor’s degree in human services field., • Prefer experience in human services field., • Must pass physical., • Must be able to complete TCI training., • Health care package: medical, dental, and vision, • Tuition reimbursement, • Paid time off, • Holiday Pay, • 401 (K) plan, • Life Insurance, • Loan repayment assistance

Job Description Wojeski & Company is a thriving, mid-sized CPA firm with an excellent reputation and a distinct culture. We are "accountants with personality" known for our expertise, high service standards, impeccable integrity, community involvement and fun! Our service-oriented firm provides bookkeeping, audit, tax and consulting services to a broad range of clients. We are currently seeking a dynamic and organized Accounting Manager with sound financial expertise and strong supervisory skills to join our growing Outsourced Accounting Solutions (OAS) team. The position reports to our OAS Managing Director and requires work within both the Wojeski office and at client locations around the Capital Region of New York. Key Responsibilities: Our OAS Accounting Manager will be responsible for: • Managing OAS staff and their associated general accounting workload to guarantee complete client satisfaction, • Standardizing and improving OAS practices and procedures while ensuring the highest quality final product to our clients, • Reviewing monthly account reconciliations and trial balances for periodic reporting to clients, • Assisting clients with tasks and issues that arise in the accounting function of their businesses, • Recruiting and hiring new members for the OAS team and conducting performance evaluations for the group, • Coordinating training programs for new staff while identifying training needs for existing staff, • Ability to develop and foster new business Desired for our OAS Accounting Manager include: • Thorough proficiency in QuickBooks Desktop, QuickBooks Online and Excel, • Advanced understanding of balance sheets and profit and loss statements., • Capacity to manage multiple projects and staff members for different types of clients in a fast-paced environment, • The ability to interact with clients on a regular basis, • Ability to learn quickly and work both independently and as a team member to complete tasks, • Excellent organizational and time management skills, • First-rate communication and commitment to customer service, • Knowledge of business organizational structures, • Income tax experience is a plus but not required Our OAS Accounting Manager should have: • a Bachelors degree in Accounting, Finance or related field (required), • a minimum of five years of related experience (required), • accreditation as a QuickBooks Certified ProAdvisor (strongly preferred), • Company Outings, • In-Office Events, • Competitive compensation and PTO, • 401(k) program with employer match, • Discounted Financial Planning/Counseling, • Flexible Schedules, • Reduced Summer Hours, • Hybrid Work From Home Policy, • Health and Wellness Benefits, • Mentorship and Learning Development

High-quality leads provided: no calling family or friends. Flexible hours: this is a fulltime career, but you can choose when you work. This full-time position offers flexible work hours and ample opportunities for advancement into management roles.

Job DescriptionJob Description ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging out with friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's is the perfect place for you. We are searching for qualified customer service reps with Personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's, our people come first! JOB REQUIREMENTS You must be 16 years of age or older. General job duties for all store team members: • Operate all equipment., • Stock ingredients from delivery are to storage, work area, walk-in cooler., • Prepare product., • Receive and process telephone orders., • Take inventory and complete associated paperwork., • Clean equipment and facility approximately daily. Training • Orientation and training provided on the job. Communication skills Essential Functions/Skills • Ability to add, subtract, multiply and divide accurately and quickly (may use calculator)., • Must be able to make correct monetary change., • Verbal, writing, and telephone skills to take and process orders., • Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed., • Ability to enter orders using a computer keyboard or touch screen. WORK CONDITIONS • Exposure to:, • Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks., • In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas., • Sudden changes in temperature in work area and while outside., • Fumes from food odors., • Exposure to cornmeal dust., • Cramped quarters including walk-in cooler., • Hot surfaces/tools from oven up to 500 degrees or higher., • Sharp edges and moving mechanical parts. SENSING • Talking and hearing on telephone., • Near and mid-range vision for most in-store tasks., • Depth perception., • Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions Additional Information PHYSICAL REQUIREMENTS including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking • For short distances for short durations., • Surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48. Sitting Paperwork is normally completed in an office at a desk or table. Lifting • Bulk product deliveries are made twice a week or more and are unloading by the team member using a hand truck., • Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'., • Cases are usually lifted from floor and stacked onto shelves up to 72 high. Carrying Large cans, weighing 3 pounds, 7 ounces, are carried front he workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending • Forward bending at the waist is necessary at the pizza assembly station., • Toe room is present, but workers are unable to flex their knees while standing at this station., • Duration of this position is approximately 30-45 seconds at one time, repeated continuously during the day., • Forward bending is also present at the front counter and when stocking ingredients., • Reaching is performed continuously; up, down and forward., • Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves., • Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes., • Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand tasks • Eye-hand coordination is essential. Use of hands is continuous during the day., • Frequently activities requires use of one or both hands., • Shaping pizza dough requires frequent forceful use of forearms and wrists., • Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter., • Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes., • Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes., • Machines, Tools, Equipment, Work Aids, • Team members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Job Description Customer Service Representative: In this position you will be the face representing our company culture. It is imperative that you are a friendly and positive person by nature. The Customer Service Representative position requires high-level customer service, communication, and organization. Must be able to interact with customers (over phone and face-to-face) to provide the highest level of communication throughout each transaction. Must have an extremely positive-friendly demeanor and enjoy working with the general public. • Serves customers by providing product and service information and resolving product and service problems., • Attracts potential customers by answering product and service questions and suggesting information about other products and services., • Maintains customer records by updating account information., • Resolves product or service problems by clarifying the customer’s complaint and selecting the most appropriate Manager to handle each situation., • Recommends potential products or services to management by collecting customer information and analyzing customer needs., • Medical and Dental, • 401K Plan, • Paid time off and vacation, • Growth opportunities, • Paid Training, • Employee vehicle purchase plans, • Family owned and operated, • Long term job security, • Flexible Work Schedule, • Customer service, • Quality focus, • Problem solving, • Phone skills, • Listening, • Resolving conflict, • Analyzing information, • Multi-tasking, • No experience necessary/ will train the right candidates

Job DescriptionDescription:Are you passionate about supporting individuals and families by connecting them to much-needed services and resources? At ACAP, we’ve been empowering individuals and families by expanding opportunities and breaking down barriers to success for nearly 60 years. As a Customer Service-Eligibility Navigator, you will collaborate with individuals and families to enroll them in ACAP programs and connect them to other needed resources through our community partners. ACAP is hiring full-time Customer Service-Eligibility Navigators to join our team in-person at our main office in Albany, New York. Benefits Include: Paid Time Off Benefits: Sick and Personal Leave, 12 paid holidays, 403(b) with employer contribution; Insurance Benefits: Health, Dental & Vision Insurance, Employer-paid life/AD&D Insurance, Short-term/Long-term Insurance; Additional Benefits: Tuition Assistance, Employee Assistance Program (EAP), and Opportunity for Advancement! Pay starts at $21.06 per hour; Monday – Friday; 37.5 hours per week Qualifications: A high school diploma or equivalent is required, along with a minimal two years of customer service and data entry experience in a call center, social services, or other client-facing administrative setting is required. Experience conducting intake and eligibility within a human services organization, nonprofit agency, or community-based organization will also meet this requirement. An associate's degree in human services, social work, psychology, or a related field is preferred. Basic PC skills including database entry, word processing, and spreadsheet skills is required. Bi- or Multi-lingual skills are a plus. Responsibilities: • Engage with customers through phone, email, and in-person meetings to foster positive relationships and provide excellent customer service;, • Complete customer intakes and assessments by gathering required documentation to determine eligibility for ACAP programs and services;, • Coordinate seamless program enrollment by connecting customers to ACAP’s services and other community resources, ensuring a smooth transition for those seeking assistance; and Be a part of an organization that values the growth of both its customers and its staff. Albany Community Action Partnership (ACAP) is a community action agency serving individuals and families living in poverty for nearly 60 years. Our services are administered through three departments: Career and Community Services, Early Childhood Education, and Energy Services. Each year, ACAP fosters opportunities for self-empowerment and enrichment in the lives of thousands of young children and families. Our mission is to partner with families and communities to expand opportunities and build stronger networks to foster upward economic mobility. No phone calls, please.We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace.Requirements:

Job Description Client Service Specialist Albany, NY Full Time M-F 9:30 AM – 5:30 PM Summary: We are looking for a candidate with prior corporate and customer service knowledge to join our team and experience the support, camaraderie and satisfaction that comes from working with a family-oriented professional company. Applicants should be computer-knowledgeable, show a strong proficiency in verbal and written communication and be organized and detail-oriented. Our NO LAYOFF strategy, commitment to integrity, fairness and fun and strong financial performance make us an ideal alternative to the traditional “all business” organization. For consideration, please send us your resume and salary requirements. Essential Duties and Responsibilities: · You will be in direct contact with clients– processing orders, resolving any issues, request for assistance · Ability to respond promptly to client questions and concerns · Helping clients to use COGENCY GLOBAL’s proprietary applications (training provided) · Guiding clients through the process of working with state and local public offices · Working with public offices and commercial agents on the client's behalf · Reviewing legal documentation –attention to detail is a must. · Multi-tasking effectively · Excellent customer service skills · Proficient in Microsoft Office programs (especially Word, Excel, and Outlook software) · Team player · Great written and verbal communication · Bachelor’s degree · Prior Corporate knowledge and paralegal experience is preferred (Other duties may be assigned to meet business needs) Together, we live our Core Values Integrity: Doing the Right thing even when no one will know and walking the talk Fairness: We have an open-door policy with access to all including the CEO at any time in a friendly & collaborative environment. Fun: We believe in a fun work environment & have many team events that support the ‘fun’ culture No Lay off strategy: We believe loyalty must go first from management to staff and we are proud of this unique strategy ...and to further support our staff, we offer: · 35-hour work week · Relaxed and Casual dress code for Summer months & Fridays · Educational assistance program for all of our eligible staff members · Continuous Learning is encouraged through our Quarterly New Hire Seminars & Knowledge Sharing sessions · An Organization that gives back to Society – We offer Paid community service days to all our eligible staff members and NYC Headquarters participates in number of charity drives throughout the year · A commitment to diversity & inclusion · 401k up to 5% price match, Access to FSA · 80% covered Medical Insurance & 80% covered Dental & Vision insurance Full Time M-F 9:30 AM – 5:30 PM Summary: We are looking for a candidate with prior corporate and customer service knowledge to join our team and experience the support, camaraderie and satisfaction that comes from working with a family-oriented professional company. Applicants should be computer-knowledgeable, show a strong proficiency in verbal and written communication and be organized and detail-oriented. Our NO LAYOFF strategy, commitment to integrity, fairness and fun and strong financial performance make us an ideal alternative to the traditional “all business” organization. For consideration, please send us your resume and salary requirements. Essential Duties and Responsibilities: · You will be in direct contact with clients– processing orders, resolving any issues, request for assistance · Ability to respond promptly to client questions and concerns · Helping clients to use COGENCY GLOBAL’s proprietary applications (training provided) · Guiding clients through the process of working with state and local public offices · Working with public offices and commercial agents on the client's behalf · Reviewing legal documentation –attention to detail is a must. · Multi-tasking effectively · Excellent customer service skills · Proficient in Microsoft Office programs (especially Word, Excel, and Outlook software) · Team player · Great written and verbal communication · Bachelor’s degree · Prior Corporate knowledge and paralegal experience is preferred (Other duties may be assigned to meet business needs) Together, we live our Core Values Integrity: Doing the Right thing even when no one will know and walking the talk Fairness: We have an open-door policy with access to all including the CEO at any time in a friendly & collaborative environment. Fun: We believe in a fun work environment & have many team events that support the ‘fun’ culture No Lay off strategy: We believe loyalty must go first from management to staff and we are proud of this unique strategy ...and to further support our staff, we offer: · 35-hour work week · Relaxed and Casual dress code for Summer months & Fridays · Educational assistance program for all of our eligible staff members · Continuous Learning is encouraged through our Quarterly New Hire Seminars & Knowledge Sharing sessions · An Organization that gives back to Society – We offer Paid community service days to all our eligible staff members and NYC Headquarters participates in number of charity drives throughout the year · A commitment to diversity & inclusion · 401k up to 5% price match, Access to FSA · 80% covered Medical Insurance & 80% covered Dental & Vi Company DescriptionCogency Global Inc. is a professional registered agent company that provides nationwide and international corporate, secured transactions, real property, court, agency and library services for all industries, including the nonprofit sector. Established in 1980, Cogency Global is qualified to act as registered agent in all 50 states and the District of Columbia and provides statutory representation and process agent services for tens of thousands of companies across the country. The company also offers registered agent, corporate and secured transaction services in many other countries throughout the world. With full-service offices in key cities from coast to coast in the U.S. and offices in Hong Kong and the United Kingdom, Cogency Global has become a global resource for its customers.Cogency Global Inc. is a professional registered agent company that provides nationwide and international corporate, secured transactions, real property, court, agency and library services for all industries, including the nonprofit sector. Established in 1980, Cogency Global is qualified to act as registered agent in all 50 states and the District of Columbia and provides statutory representation and process agent services for tens of thousands of companies across the country. The company also offers registered agent, corporate and secured transaction services in many other countries throughout the world. With full-service offices in key cities from coast to coast in the U.S. and offices in Hong Kong and the United Kingdom, Cogency Global has become a global resource for its customers.

Job Description Mohawk Insurance Services, Inc. is looking for an experienced Commercial Lines Account Manager to join our team. This is a dynamic role, that will provide a spectrum of innovative strategies to develop and maintain customer's insurance and risk management needs. Core responsibilities include: · Marketing and account management for assigned clients. · Coordinate all aspects of renewal marketing process with client and provide program structure, review and analysis. · Prepare account specifications, negotiate pricing and finalize policy conditions. · Prepare summaries to be transmitted with policies. Policies to be checked and transmitted in a timely manner. · Prepare invoices, work with staff to issue COIs & EOIs in an expeditious manner that will meet both client and vendor needs. · Prepare account proposals for presentation. · Provide technical competence in areas of coverage and current markets. · Explain and clarify coverage forms to clients. · Manage account services, coordinate and direct the activities. · Expand existing accounts by developing new coverages. · Thorough documentation is required on each account with proper E&O procedures strictly followed. · Ability to handle complex accounts. · Other duties and special technical projects as assigned. Desired Qualifications: · Excellent verbal and written communication skills. · Ability to prioritize effectively and meet deadlines. · P&C Insurance license required. · CIC or equivalent designation preferred, such as CPCU or ARM. · Minimum of 4 years of insurance experience in an Account Management position. · Proven analytical, marketing, and organizational skills. · Strong computer skills particularly with MS Word and Excel required. · AMS 360 Agency management system knowledge.

Job Description SUMMARY: The Commercial Insurance Account Manager is the inside sales and service representative for the insurance agency’s commercial insurance clients and their staff regarding all insurance service needs. A successful Account Manager is an excellent communicator, an expert in commercial lines coverages and service, and facile with the agency’s computer systems. The Account Manager must understand the details of their assigned clients’ insurance program, document the insurance coverage terms and conditions accurately in the agency’s management system, and effectively communicate complex insurance concepts to their clients. Additionally, the Account Manager will review and analyze insurance policies to ensure accuracy and be able to evaluate and assess contractual requirements, determining their impact on the current insurance program. This position is ultimately accountable for both the service related documents provided to clients and the data and content in the Agency’s Management System. Applicants must be willing to perform all necessary job functions and hold all customer information confidentially. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Communicate with clients via email and phone regarding their insurance questions and service needs., • Create certificate templates and issue required evidences of insurance to both the client and the clients’ customers and vendors., • Invoice insurance policies and issue insurance binders., • Review and analyze contracts presented by the client. Comparison of contractual requirements to existing policies noting any gaps in coverage and determination of the need for job specific policies., • Communicate the need for job specific policies to the client., • Order, place, invoice and issue evidence of any project specific policies (OCPs. RRPs, and Builder’s Risk policies)., • Cross Sell other policies and products as needed based on program analysis and discussions with clients., • Receive requests for policy changes from client, request issuance of policy endorsements from insurance carrier., • Review and invoice insurance carrier audits, endorsements, cancellations and any other carrier correspondence for accuracy and then document appropriately in the agency management system., • Review policies for accuracy against the proposal presented to the insured, the expiring policies terms and conditions and the agency management system information., • Locate and request corrections to insurance carrier errors., • Assess client’s insurance program to identify potential gaps and/or uncovered exposures, as well as looking for account rounding and expanded coverage opportunities., • Perform special projects or additional duties as assigned.

Job Description We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500! Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'? Shift Requirement: The hours for this position are from 11am - 9pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekend days. Unlock Your Earning Potential! We offer a competitive starting hourly rate of $19/hr with significant growth opportunities based on performance. You can boost your earnings within a short timeframe: • Pay Range: $19-$21 hourly, • Starting Pay: $19/hr, • At 3 Months: $19.50/hr And that's not all! Market Operations may offer other performance-based incentive programs specific to your location, potentially unlocking even greater earnings. Benefits + Perks: We continually invest in our team members' success because when our team members grow, we grow. Here is how we invest in you: • Compensation: Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match, opportunity for overtime during busy seasons, • Fast Track Advancement Opportunities: Stellar performers achieve higher pay rates sooner based on performance. Hard work and stellar performance won't go unnoticed., • Health & Wellness: 100% Company Paid Healthcare Premiums plus Dental + Vision benefits. Wellness program to support mental, physical and financial health. We know pets are family too! Benefit from our pet care savings program to keep your furry friends healthy and happy., • Time Off & Work-Life Balance: Generous paid time off (13 days for the first year, increases to 20 days thereafter), • Education Support: We support you depending on where you are at in your education journey - if you are looking to pursue a bachelor's degree, we offer tuition reimbursement. And if you already have your bachelors degree we have a student loan repayment program!, • Equity: Carvana Shares is something that we grant to our team members on an annual basis where you get to be an 'owner' in the company. We also offer an Employee Stock Purchase Plan discount!, • Professional Development: Extensive internal growth and professional development opportunities We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to: • Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training), • Frequently load/unload vehicles onto the hauler (this part does require getting physical!) and regularly inspect the car-hauler to make sure the vehicle maintains safe to drive, • Complete customer paperwork and include thorough notes in our customer tracking system, • Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy., • Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana). This process may involve satisfying state-specific requirements. For further details, candidates can review their local state notary requirements here: State Notary Requirements., • Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems., • Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (process sponsored by Carvana)., • California employees must obtain a Vehicle Verifier license within the first 90 days of employment (Process sponsored by Carvana). General qualifications and requirements • Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat)., • Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours), • Must be able to read, write, speak and understand English, • Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat, • Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. All applicants must pass a drug test and obtain a DOT Medical Card. This role is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English."

Job Description We are looking for an experienced Accounting Manager to oversee financial operations and reporting for a dynamic organization in Latham, New York. This role involves managing compliance, supporting audits, and enhancing processes to ensure accuracy and efficiency in accounting practices. The ideal candidate will have a strong background in nonprofit accounting and a commitment to maintaining high standards in financial management. Responsibilities: • Prepare and analyze financial statements, audit schedules, and end-of-period reports to ensure accuracy and compliance., • Manage fixed assets, perform account reconciliations, and maintain precise journal entries., • Oversee reporting for grants and restricted funds, ensuring proper classification and adherence to regulations., • Coordinate specialized audit documentation and compliance reviews, addressing any findings effectively., • Train and guide departments on financial policies and internal controls to promote organizational compliance., • Support accounting for capital projects and collaborate with teams across departments for seamless integration., • Drive improvements in financial processes and contribute to upgrades of accounting systems., • Serve as a backup to senior accounting leadership, ensuring continuity in operations when needed. Salary Range: $75k - $90k w/ generous benefits package. • Bachelor’s degree in Accounting or Finance is required., • Minimum of 5 years of experience in nonprofit accounting or a related field., • Proficiency in financial reporting, compliance practices, and internal controls., • Strong skills in month-end close procedures, general ledger management, and journal entries., • Experience with grant accounting and restricted fund reporting., • Familiarity with nonprofit financial audits, including single audits., • Ability to analyze and reconcile accounts with attention to detail., • Demonstrated ability to lead process improvements and collaborate across departments.

Job DescriptionBusiness Technology Integrators (BTI), A Service -Disable Veteran Owned Small Business with over 25 years of experience delivering innovative IT Solutions to the Federal Government, is seeking a Telephone Operator/Switchboard Operator in support of Dept. of Veterans Affairs ( Stratton VA Medical Center) in Albany NY Responsibilities: • The work required by this specification consists of providing switchboard services for the effective operations of this facility., • Telephone operators will use three Avaya 302c electronic telephone attendant consoles to process incoming and outgoing telephone calls., • All calls will be completed in a timely, courteous and efficient manner., • Employees are required to assist in placing outgoing local, long distance, and international calls using the commercial system, to include Sprint, Verizon, PaeTac, and any other commercial phone service providers as necessary to conduct the daily activity at this Medical Center., • The work required by this specification consists of providing 24 hour coverage for telephone switchboard services, 7 days a week, including all holidays., • Operators will use the public address, radio paging, Motorola two-way radio systems, and digital pagers to relay messages, make announcements, and implement various procedures as dictated by Telecommunications Directives in place at this medical center., • A computerized file is kept of all inpatients and can be accessed by using equipment supplied by this facility., • Supporting rosters of patients and employees are available as locator information sources as well. Requirements: Telephone operator must be able to assume the responsibility for placing a variety of special long distance calls (e.g. conference calls, collect calls, appointment calls) over varied circuits or routings, or performing information operator work, which requires knowledge of the organizational units and major functions of a large multi-division organization. Operators must have the ability to meet and deal with people from a variety of backgrounds with varying levels of understanding, work under pressure and stressful conditions and adapt to changing work conditions. The work required by this specification consists of providing 24 hour coverage for telephone switchboard services, 7 days a week, including all holidays Supervisor will not allow new personnel to perform duties alone until he/she has received at least two full 7-day weeks of On-The-Job Training (OJT) on each tour of duty. Powered by JazzHR dpRDctn4cx

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!. Remote position (Work from home). Previous experience in customer service or sales is a plus.

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!. This role is entirely remote and offers full-time/Part time hours with flexibility. Comfortable working remotely and independently.

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time/Part time hours with flexibility.We are ready to schedule interviews for this week.We're seeking someone who is great with people, building rela

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!. This role is entirely remote and offers full-time/Part time hours with flexibility. Comfortable working remotely and independently.

Job Description Be the Voice & Face of Capital District Oral & Maxillofacial Surgeons - Join Our Team as a Dental Receptionist & Call Center Representative! Are you ready to join a specialty surgical practice known for its clinical excellence, compassionate patient care, and high-performing team? Capital District Oral & Maxillofacial Surgeons (CDOMS) in Latham, NY is searching for an organized, friendly, and adaptable Dental Office Receptionist/ Call Center Representative to support both our front desk and patient communications hub. Whether you’re answering phones, scheduling appointments, greeting patients, or coordinating with our clinical team, you’ll play a vital role in making every patient experience seamless, supportive, and efficient. Why Choose Capital District Oral & Maxillofacial Surgeons? • Reputation for Excellence: For over 40 years, CDOMS has been the region’s trusted provider for dental implants, wisdom teeth removal, sedation, and hospital-based oral surgery., • Modern, High-Volume Practice: Work in a state-of-the-art surgical facility with 10 operatories, a supportive team of specialists, and digital workflows., • Patient-First Culture: Be part of a team dedicated to personalized service, comfort, and outstanding results-reflected in our 4.9-star patient rating., • Growth & Stability: Enjoy professional development, on-the-job training, and opportunities for advancement as our practice grows., • Work-Life Balance: Full-time Monday-Thursday 8AM-4PM and Friday 8AM-2PM schedule - enjoy evenings and weekends off!, • Competitive Compensation & Benefits: $18-20/hr, full benefits (medical, dental, vision, 401k, life & disability), and 3 weeks PTO plus holidays (for full-time employees). Location: Capital District Oral & Maxillofacial Surgeons | 11 Century Hill Drive, Suite 200, Latham, NY 12110 What You’ll Do: • Serve as the welcoming face at the front desk - greet patients, check them in and out, and ensure all paperwork is complete, • Manage a high volume of inbound and outbound calls, answering questions about scheduling, insurance, procedures, and patient needs, • Schedule, confirm, and reschedule appointments efficiently, optimizing provider and surgical time, • Process insurance verifications, patient payments, and maintain accurate digital records (knowledge of dental software a plus), • Assist patients with check-in/check-out, registration, and billing questions, • Support the clinical team with communication, chart prep, and daily workflow, • Handle confidential patient information in compliance with HIPAA, • Collaborate with other staff to ensure a smooth patient experience from first contact to follow-up, • Be a resource for patient questions, helping them feel confident and at ease about their care What We’re Looking For: • 1+ year of dental or medical office experience preferred (front desk or call center), • Comfort with scheduling, digital dental software, and insurance verification, • Exceptional communication and customer service skills, • Professional, empathetic, and team-oriented mindset, • Ability to multitask, prioritize, and thrive in a high-volume setting, • High school diploma or equivalent required, • Bilingual (English/Spanish) a plus, but not required Our Interview Process: • Phone Interview - Get to know us and share your background, • In-Person Interview - Meet the team and tour our facility About CDOMS: At Capital District Oral & Maxillofacial Surgeons, we’ve built a legacy of surgical excellence and patient trust for over four decades. Our specialists and support staff work together to deliver best-in-class care in a welcoming, technologically advanced setting. We value respect, integrity, and a shared commitment to both clinical and service excellence. Ready to be the face and voice of our practice? Apply today to join the CDOMS team in Albany and help us deliver a truly outstanding patient experience - every time. Capital District Oral & Maxillofacial Surgeons is a proud affiliate of Affinity Dental Management, an equal opportunity employer committed to a diverse and inclusive workforce. We welcome qualified candidates from all backgrounds and will consider applicants without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. Employment offers are contingent upon background and reference checks. {Dental Receptionist, Dental Call Center Rep, Dental Office Coordinator, Front Desk Dental Assistant, Surgical Practice Receptionist, Dental Scheduler, Patient Care Representative, Healthcare Receptionist, Dental Office Support, Dental Patient Relations}

Job Description Job Title: Clinical Account Manager (CAM) - Medical Device This Company focus on women's health and well-being, across Breast & Skeletal Health, Diagnostics, and GYN Surgical Solutions to detect, diagnose, and treat illnesses and other health conditions early and with confidence. As the Clinical Account Manager (CAM) here at this Company, you will be responsible for supporting driving growth in a geographically defined territory for the Breast and Skeletal Health Solution Division's biopsy products and services. You will assist in driving territory growth by coordinating with Account Executives, defining business plans and selling across the portfolio of new and existing products and services. In this role, you will also build strong relationships with team members and customers – working to uncover and create needs with this Company's unique value proposition. This role will win with a customer focus and the ability to identify and create needs at the account level. Qualifications: • 1+ year of clinical sales or role in a clinical environment required, • 3+ years of clinical radiology/imaging/mammography or medical sales preferred, • Clinical degree and/or certifications preferred, • Track record of success achieving business results in complex, matrixed environments, • Demonstrate excellent problem solving and strategic skills – be able to navigate and win with complex customer opportunities, • Proven negotiation skills (in B2B sales, capital, device and/or disposable sales cycles), • Must be a strong team player and work cross functionally with internal stakeholders including Sales, Clinical Applications and other Support/Service and Technology team members as well as external stakeholders such as Radiologists, Mammography, Technicians, Modality, Operations and Pricing teams., • Must be self-motivated with a sense of urgency and a ‘can do' winning attitude, • High level business and financial acumen, • Possess strong listening and interpersonal skills as well as excellent oral and written presentation skills, • Top performer (example - Presidents Club) and top revenue growth generator in previous roles preferred Education: • Bachelor's degree required in a scientific, biomedical, business or marketing discipline or equivalent medical sales, clinical/mammography experience. Other Details: • Since this position requires you to drive extensively during the work day a valid driving license and driving record satisfactory to the Company, as well as a serviceable vehicle available for work use is mandatory., • Required travel throughout your territory - up to 75%., • Willingness and ability to relocate., • This role is based on a base salary and commission plan combination. On target compensation range for a highly successful individual may earn up to $120,000 annually. Final compensation packages will ultimately depend on factors including relevant experience, skillset, knowledge, territory/ geography, education, business needs, market demand and performance versus quota., • The annual base salary range + bonus eligible for this role is $50,000 to $120,000. Final compensation packages will ultimately depend on factors including relevant, • experience, skillset, knowledge, geography, education, business needs and market demand., • From a benefits perspective, you will join our wide-ranging benefits policy including medical and dental insurance, 401(k) plan, vacation, sick leave and holidays, parental leave and many more!

Job DescriptionBenefits: • 401(k), • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations.

Job Description Summary: The Regional Account Manager plays a pivotal part in CarNow's growth strategy by engaging with dealers and bringing consultative approaches to all scenarios. They're focused on customer loyalty, enhancing product value, customer retention, and building close long-term client relationships. They will proactively analyze accounts and identify opportunities for enhancement and communicate needs to necessary stakeholders to ensure customer success. Responsibilities: • Provides in person account management to a designated book of business between 75-120 dealer accounts., • Attends onboarding and pre-launch consultation calls with the Implementation team to ensure a seamless handoff experience., • Conducts pre-live audits through a HubSpot playbook to confirm set-up and that the account is ready for launch., • Schedules and hosts in person launch meetings, training sessions, decision makers and end users showcasing the CarNow platform. Virtual meetings are acceptable at times., • Performs refresh training for new dealer personnel when applicable., • Achieves monthly retention goals by ensuring customer satisfaction and loyalty are met., • Follows the Cancellation process for all churn in addition to contacting all cancellations within 24 business hours and documenting save plans in HubSpot CRM., • Completes dealer Touchpoints on a 45-day cadence by emailing, texting or calling the dealer to check-in and offer support., • Delivers Account Reviews to dealership personnel, including decision makers, on a 90- day cadence. Account Review should include, but is not limited to, product metrics reviews, ROI discussions, user engagement metrics, areas of opportunity and marketing suggestions., • Makes backend configuration updates and provides technical support to the dealer ensuring that all settings are tested and function properly. Resolves all technical requests within SLA timeline., • Providers best practices and product recommendations to the dealer to maximize ROI and user engagement., • Tests and confirms connectivity to all 3rd party vendors such as inventory, website providers, integration partners., • Collaborates with the internal sales team on new deals and prospects, upsell opportunities, dealer changes, and dealership personnel updates., • Utilizes CarNow CRM (HubSpot) to log and document all communication and changes on an account. This includes emails, phone calls, Zoom meetings, and text messages., • Actively participates in all continued education sessions offered to CarNow and completes all LMS courses within a timely manner., • Reviews KPI dashboards regularly to ensure all KPI expectations are met., • Diligently address special projects that pertain to your book of business upon request. Requirements: • Proven track record in automotive sales, with a focus on digital solutions., • High School Diploma or equivalent required., • Strong understanding of chat and digital retailing technologies., • Excellent communication and presentation skills., • Ability to work independently and collaboratively within a team., • Results-oriented with a focus on meeting and exceeding sales targets., • Willingness to travel 75% monthly within the assigned region., • Familiarity with CRM tools for effective sales management. CarNow is an equal opportunity employer. We consider applicants without regard to race, color, religion, national origin, age, gender, marital status, disability, veteran status, sexual orientation, gender identity, or any other protected status by law. Job Posted by ApplicantPro

Job Description Advance your career with the Stark Tech team. We'll shape your future together! Stark Tech is a total optimization provider of facilities and energy solutions. Stark Tech leads the market in providing cutting-edge facilities and energy solutions. We integrate systems, offer energy-efficient equipment and services, and provide building analytics to help customers meet sustainability goals. Our large-scale equipment converts waste to renewable natural gas, reducing greenhouse gas emissions. Additionally, we enhance the utility grid with microgrid and battery energy storage solutions, along with solar development consulting services. Join Stark Tech to be part of the future of energy transformation. What you can expect We believe your well-being and satisfaction are vital for a fulfilling career. We are gritty, employee, and customer-focused. Here are some of the benefits we provide: • Paid Time Off & Holidays, • 401(k) with employer match, • Medical/Dental/Vision insurance, • Health Savings Account (HSA) and Flexible Spending Account (FSA), • HSA employer contribution, • Life and Disability insurance, • Wellness Program (participation incentives), • Employee Assistance Program, • Competitive pay The (Building Automation) Account Manager is responsible for client satisfaction and to ensure both short- and long-term profitability at assigned accounts within the Building Automation & Smart Buildings team by building relationships with key decision makers and becoming an essential resource to the client. What are we looking for • Bachelor's Degree or equivalent related work experience required., • 3+ years of Account Manager experience required., • Previous experience with Building Technology Systems essential., • Excellent interpersonal skills and emotional intelligence is essential., • Strong Computer skills including Microsoft Office Suite, CRM is essential., • Technical sales experience a plus., • Design-Build fundamentals a plus. Our fast-growing organization offers competitive pay, a positive work environment, and opportunities for career growth within the company. If you're a motivated individual with a sense of accountability, resiliency, and a dedication to providing exceptional customer service, we encourage you to get in touch with us. The advertised compensation range for this position represents what we believe, at the time of posting, to be competitive and acceptable by reviewing comprehensive market data to include industry, and roles of similar responsibility and level. Within the range, wage will be determined by several factors including candidate knowledge, job-related skills, experience, and relevant education or training. Job Posted by ApplicantPro

Job DescriptionOverview Company Overview: Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description Allied Universal is looking to hire an Assistant Account Manager. The Assistant Account Manager job is responsible for assisting the Account Manager with all supervisory, training and operations functions at the assigned post in accordance with post orders and client instructions, and following all internal procedures. To support and ensure success in this role, we provide a comprehensive, week-long management onboarding course designed to provide best practices, tools and guidance. Ideal candidate would possess a valid driver's license for more than 1 year. Starting salary $74,000.00 per year RESPONSIBILITIES: • Under the direction of the Account Manager, this position assists with the coordination of all aspects (technical and managerial) of executing the security contract at the assigned location. Assigns work tasks to Security Professionals and directs their work throughout the day, • This position is the first direct supervisory contact for shift supervisors (if applicable to site) or for Security Professionals, regarding performance, operations, and department needs. Responsible for supervising, motivating, coaching and training, • Also responsible for evaluating the work performance of Security Professionals and making recommendations regarding assignments, • Responsible for making sure that Post Order manual and all other post and training information is being properly maintained and updated, and that the Post is being properly maintained, cleaned and organized, • Assists the Account Manager in conducting interviews and evaluating new employees. Responsible for conducting on-the-job training, in coordination with Shift Supervisors, of new employees assigned to post, or when changes to post orders are made. This may include orientation to the post, review of post orders, routine responsibilities, and how to respond to emergency situations or specific client needs;, • Oversees all reports, logs and pass downs generated by and for the Security Department. Distributes communications and other information to Security Professionals at post as directed, • Manages and supervises all sub-units within the Security Department, such as fire control room, command center, and loading docks as applicable to job site. May generate work orders and attached paperwork for extra security coverage requests, • Responds to minor incidents (internal to Security Professionals and/or external to client location) that occur, ensuring appropriate action is taken, all reports are properly completed, and appropriate parties are notified in a timely manner, • Identifies any personnel problems occurring at posts, such as payroll issues, employee relations complaints or other concerns, and forward any such issues to Account Manager or Field Supervisor as appropriate. May be responsible for writing a report of the situation or assisting with an investigation, as directed by Account Manager, Branch Manager or Corporate HR Director, • Responsible for making recommendations for counseling and/or disciplinary action, including termination. May be responsible for administering counseling or disciplinary actions (may not make or initiate such decisions on his/her own, but may execute such actions at the specific direction of Account Manager with prior approval from Branch/Corporate HR management), • Responds to client or site emergencies as they arise, including ensuring appropriate communication to Account Manager, Field Supervisor, Branch and/or Regional Manager. Responsible for maintaining positive client/security relationships through frequent tenant/client contact and support, • May occasionally perform Security Professional type job duties on an as-needed basis by standing post, but under no circumstances to exceed more than 50% of time in any given workweek. QUALIFICATIONS: • Minimum high school diploma or equivalent required., • Minimum three (3) - five (5) years of professional-level experience required. Prior experience in the security industry, law enforcement and/or military required., • Must possess a valid state Guard License, or have applied and subsequently be issued such a license prior to employment. As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test. Additionally, as a condition of continued employment, employee must maintain current active status of Guard License at all times, and must carry the license at all times while on duty Driving Positions: must possess a valid Driver's License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required. • Energetic and focused personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines. Demonstration of strong customer service orientation required, with ability to effectively resolve client issues in a professional and service-focused manner and to de-escalate situations before they become hostile or unpleasant required, • Ability to write effective and concise reports in neat, legible handwriting is required, • Professional, articulate and able to use good independent judgment and discretion, • Ability to train and coach others, and to effectively enforce post orders, security standards and company policies equitably and consistently, • Outstanding verbal and written communication skills required. Ability to successfully interact at all levels of the organization, including with clients, while functioning as a team player required, • College education or business classes, • Experience in scheduling, operations or other functions of security industry, • Medical, dental, vision, basic life, AD&D, and disability insurance, • Enrollment in our company's 401 (k) or Supplemental Income Plan, subject to eligibility requirements, • Eight paid holidays annually, five sick days, and four personal day If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: . Requisition ID 2026-1516625

Job Description Overview Under the general direction of the Director, Account Management, the Account Manager delivers on the company’s value proposition to its Individuals with Developmental Disabilities (IDD) clients. Cultivates and maintains on-going strategic client relationships and partnerships within the organization to achieve the revenue, growth, and retention goals of PharMerica/Pharmacy Alternatives. Ensures retention of assigned book of business and drives resident adoption. This position is 75% travel within the territory: State of NY Applicants can reside within, or a commutable distance to the territory. Schedule: Monday - Friday, hours depend on the business needs The ideal candidate will have 3 or more years’ experience in client management/retention or sales in Long-Term Care, facilities with Individuals with Developmental Disabilities (IDD), or related industries We offer: Competitive pay Health, dental, vision and life insurance benefits Company paid STD and LTD Employee Discount Program 401k Paid-time off Tuition reimbursement Non-retail/Closed-door environment Responsibilities • Works with the Director, Account Management in developing strategies that result in retention of assigned PharMerica/Pharmacy Alternative Clients, • Works with the IDD team to manage PharMerica’s/Pharmacy Alternatives’ clients and customers., • Conducts and documents meetings with assigned clients, • Works directly with key PharMerica/Pharmacy Alternatives teams to deliver on client commitments and to meet service-level agreements., • Owns client issue escalation and resolution process., • Prepares for and participates in a client review process to include maintaining documents for such review., • Documents Client retention, upselling activities, and interactions, in PharMerica’s/Pharmacy Alternatives’ designated CRM platform, • Owns proving insight and recommendations on pricing negotiation and contract renewals., • Works with other disciplines (billing, credit/collections, contracting, and marketing) to assure that corporate billing, and receivable standards are achieved., • Prepares quarterly business review materials and client engagement call materials as assigned., • Conducts routine client-facing training for PMC/PAL products, tools and resources., • Provides educational materials to facilitate compliance with PMC procedures, tools and resources., • Supports solution selling or up-selling of PMC/PAL products and services., • Ensures an overall positive experience for the assigned client base., • Works collaboratively with clients and key PharMerica/Pharmacy Alternatives management to implement various corporate initiatives, implement PharMerica products/services/tools, and oversee new facility start-ups/transitions., • Compiles Client reports and assists with CRM data management and issue resolution management., • Attend PharMerica corporate/networking events and conferences, as needed., • Mentor other associates as needed or required, • Performs other tasks as assigned., • Conducts job responsibilities in accordance with the standards set out in the Company’s Code of Business Conduct and Ethics, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards., • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Each essential function is required, although reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualifications • Education/Learning Experience, • Required: Bachelor’s Degree in business or related field, • Desired: MBA, • Work Experience, • Required: 3 or more years’ experience in client management or sales in Long-Term Care or related industries, • Desired: previous experience in a client management, customer service, or client support role; previous experience in a client support role within a healthcare setting or other business-to-business setting., • Skills/Knowledge, • Required: Ability to present to all levels of management; excellent time-management skills; basic computer skills; advanced Microsoft Office proficiency; outstanding problem solving skills; experience in root cause analysis; able to collaborate cross-functionally; experience working within a team, • Desired: SalesForce and Axiom experience; previous experience in a project management and client-facing customer service role; strong background in administrative management with the ability to manage multiple priorities and deadlines at once; strong experience in business writing, • Licenses/Certifications, • Required: N/A

Proficient in financial analysis, financial modeling, data analysis, and other reasoning exercises related to finance management. In this role you will need to hold an expert level of financial reasoning- a completed or in progress Bachelor level of education or higher. Other related fields include,

Job Description We are looking for multiple Business Service Specialist's to join our clients team in the Albany area. This is a temporary to hire opportunity. You will also be cross-trained to assist in other service areas as needed, based on workload demands. All service lines operate in a customer service-focused environment. Key responsibilities include, but are not limited to: • Service Line Expertise: Develop and maintain a thorough knowledge of the policies and procedures specific to the assigned service line and apply them effectively., • Transaction Processing: Accurately process transactions in compliance with standard operating procedures and the service line’s service level agreement (SLA)., • Customer Support: Serve as a representative in the BSC Call Center, providing assistance and support while utilizing the BSC ticketing system., • Communication: Prepare and manage written and telephone communications, including email correspondence with customers, vendors, program administrators, and other stakeholders to address inquiries and requests., • Problem Resolution: Resolve complex processing errors, identify user needs for processing systems, and manage other intricate transactions., • Auditing and Analysis: Analyze data to resolve advanced auditing issues related to various New York State business practices, including audit functions and associated processes., • Customer Service Excellence: Consistently deliver high-quality customer service to all BSC customers, ensuring their needs are met efficiently and effectively. Requirements: • High school diploma or equivalent required; an associate's or bachelor's degree in business administration, finance, human resources, or a related field is preferred., • Relevant experience in business services, customer support, or transaction processing is a plus., • Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and familiarity with data management systems., • Experience with ticketing systems or call center platforms is preferred., • Strong ability to analyze data and resolve complex issues related to auditing, processing, and system needs., • Keen attention to detail and accuracy in handling transactions., • Excellent verbal and written communication skills for interacting with customers, vendors, and team members., • Demonstrated ability to provide high-quality customer service in a fast-paced environment., • Flexibility to cross-train in multiple service lines and temporarily support other areas as needed., • Strong organizational skills with the ability to manage multiple priorities effectively., • Thorough understanding of relevant policies, procedures, and compliance standards, with the ability to apply them appropriately.

We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.

Promote customer goodwill by role modeling and providing high standards in customer service. Supervise the effective operation of the office/service desk/kiosk/front end/bottle room (if applicable) to include cleanliness, customer service, and accurate transactions. Excellent interpersonal, organiza

We are seeking a friendly, patient, and professional Remote Customer Service Representative to handle customer inquiries and provide basic support across phone, email, or chat. Customer Service Representative (Remote Position). Reliable, respectful, and customer-service oriented.

ASM Global - JobID: R100111855 [Front Desk Agent / Concierge] As a Guest Service Representative at ASM Global, you'll: Ensure that patrons enter and exit the building in an orderly fashion; Exercise restraint and patience when dealing with a disruptive patron; Scan patrons tickets as they enter the

Walgreens - JobID: 90344271520 [Retail Sales / Team Member] As a Customer Service Associate at Walgreens, you'll: Model and deliver a distinctive and delightful customer experience; Register sales on assigned cash register, provide customers with courteous, fair, friendly, and efficient checkout ser

Sherwin Williams - 2601626 [Retail Associate / Team Member] As a Customer Service Specialist at Sherwin Williams, you'll: Assist customers in person and over the phone; Determine needs and present appropriate products and services; Ensure that sales transactions are completed accurately; Maintain ac

Walgreens - JobID: 89839941024 [Retail Sales / Team Member] As a Customer Service Associate at Walgreens, you'll: Model and deliver a distinctive and delightful customer experience; Register sales on assigned cash register, provide customers with courteous, fair, friendly, and efficient checkout ser

Dollar Tree - 801 Loudon Rd [Retail Associate / Team Member] As a Customer Service Associate at Dollar Tree, you'll: Assist customers with questions and recommendations; Manage sales transactions while working assigned cash register; Maintain security of cash and protect company assets; Keep the sto

Family Dollar - 33 Main Ave [Retail Associate / Team Member] As a Customer Service Associate at Family Dollar, you'll: Assist customers with questions and recommendations; Manage sales transactions while working assigned cash register; Maintain security of cash and protect company assets; Keep the s

Competitive salary / Medical, dental & vision / 401k match / PTO - As a Customer Service Associate at UBC Biopharma Services, you will: Handle inbound and outbound contacts from various sources (patients, healthcare providers, etc); Document all communications in the appropriate application; Prepare

Hobby Lobby - JobID: 836516 [Department Supervisor] As a Customer Service Manager at Hobby Lobby, you'll: Perform duties as front-end manager; Assist customers with returns; Manage registers; Assist customers as needed; Provide excellent customer service; Be a vital part of the management team.

The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.Additional compensation includes annual or quarterly performance incentives.Additional compensation in the form of premiums may be paid in amounts ranging from $0.Premiums may be based on schedule, f

Competitive pay - As a Customer Service Coordinator at Interwell Health, you will: Answer transportation-related phone calls and schedule on-demand rides for qualifying requests; Partner with transportation vendors to coordinate ride requests varying in complexity, ensuring timely transportation to

Competitive salary / Health, dental & vision / 401k - As a Customer Service Rep at Curri, you will: Facilitate deliveries from booking to successful drop-off and everything in between; Provide best-in-class support for our customers and drivers via chat and phone; Communicate with pickup and drop-of

The Senior Oncology Account Manager is responsible for the direct promotion of Revolution Medicines' products and for building strong professional relationships with key customers and stakeholders, including private practices, medical group practices, hospitals/academic medical centers, and office a