Customer Service Representative (CSR) - GSP CAMPAIGNS

Are you outgoing, passionate, and love connecting with people? Do you thrive in fast-paced environments and believe in the power of great brands? If so, we want you on our team! What You’ll Do: - Represent our brand at events, in-store activations, and online - Build authentic connections with customers and create memorable brand experiences - Share product knowledge with confidence and enthusiasm - Capture and share content on social media to boost brand visibility - Collect feedback and provide insights from the field to our marketing team What We’re Looking For: - A friendly, energetic personality with strong communication skills - Previous experience in promotions, events, retail, or customer service is a plus - Comfortable using social media to engage audiences - Reliable, self-motivated, and a true team player - Passionate about face to face interactions Perks: - Exciting work environments - Free product and exclusive brand swag - Opportunities for growth and advancement - Be part of a fun, passionate, and supportive team

Company Overview GSP CAMPAIGNS is a Manhattan-based marketing agency known for its innovative strategies that enhance sales and marketing performance. Our mission is to transform businesses by amplifying their unique brand narratives and delivering extraordinary results through data-driven campaigns. Summary As a Brand Ambassador at GSP CAMPAIGNS, you will play a vital role in supporting our sales and marketing initiatives. This position is essential for ensuring exceptional customer experiences and contributing to the overall success of our campaigns. Responsibilities - Assist in daily operations to ensure smooth workflow and customer satisfaction. - Provide excellent customer service by engaging with clients and addressing their needs. - Operate POS systems accurately, processing transactions efficiently. - Support food preparation and presentation as needed for promotional events. - Collaborate with team members to achieve sales goals and enhance brand visibility. - Maintain cleanliness and organization of the workspace to create a welcoming environment. Requirements - Strong customer service skills with a focus on client satisfaction. - Basic math skills for handling transactions and inventory management. - Experience with POS systems preferred but not required. - Ability to work in a fast-paced environment while maintaining attention to detail. - Sales experience is a plus, particularly in retail or food service settings. If you're ready to contribute your skills to a dynamic team that values creativity and results, we invite you to apply today at GSP CAMPAIGNS!

¡Estamos contratando YA! Buscamos personas dinámicas para representar marcas en eventos promocionales en NYC. ✅ NO necesitas experiencia ✅ NO necesitas hablar inglés ✅ Entrenamiento incluido ✅ Pago semanal ✅ Tiempo completo / Presencial Requisitos: - Mayor de 18 años - Responsable y con buena actitud - Disponibilidad inmediata - Documentación al dia ¡Postúlate ahora y empieza esta semana!

we are dedicated to delivering high-quality products and services to our clients. We are currently seeking a motivated and results-driven Sales Representative to join our dynamic team and help us grow our customer base. Responsibilities: Identify and approach potential customers through in-person meetings, phone calls, and referrals Present, promote, and sell products/services using solid sales techniques Build and maintain strong, long-lasting customer relationships Achieve agreed-upon sales targets and outcomes within schedule Keep accurate records of sales, customer information, and follow-ups Participate in team meetings, training sessions, and company events Requirements: Excellent communication and interpersonal skills Strong negotiation and closing abilities Self-motivated with a results-driven approach Ability to work independently and as part of a team Prior experience in sales is a plus but not required (training provided)

📍 In-Person Customer Service Representative – Full Time Location: Midtown Manhattan Company: GSP Campaigns Schedule: Full Time – In Person Only (No Remote) Are you a people person who thrives in a fast-paced, face-to-face environment? GSP Campaigns is hiring Customer Service Representatives to join our vibrant team and support pop-up events in NYC! We’re a marketing and sales agency specializing in live promotions and brand representation. This is not a remote job — you'll be on-site, engaging directly with customers, answering questions, and creating great experiences. What You’ll Do: - Interact with customers during events in a friendly and professional manner - Provide product/service information and answer general inquiries - Help set up and break down event booths - Work as part of a high-energy, fun team - Represent partner brands with enthusiasm and integrity We’re Looking For: - Strong communication and interpersonal skills - Positive attitude and team spirit - Must be reliable and punctual - Comfortable standing for extended periods - Previous customer service or retail experience is a plus — but not required! Perks: - Full-time hours - Hands-on training and leadership development - Opportunities for growth within the company - Work in exciting, high-traffic locations across NYC If you're ready to grow professionally and love working with people, apply now and be part of the GSP Campaigns movement!

It’s a position where you assist in bagging food and then getting it to the right customer.

About Us: At Phoenix Consulting, we are committed to delivering outstanding service and creating exceptional experiences for our customers. We believe that great customer support is key to building long-lasting relationships, and we're looking for a passionate, solution-oriented Customer Service Representative to join our growing team. Key Responsibilities: Respond to customer inquiries via phone, email, live chat, or social media in a timely and professional manner Resolve product or service issues by clarifying complaints, determining the cause, and identifying solutions Maintain detailed and accurate records of customer interactions in our CRM system Collaborate with other departments to ensure customer needs are met Stay updated on product knowledge, company policies, and industry trends Qualifications: High school diploma or equivalent (associate or bachelor's degree is a plus) Previous experience in a customer service role preferred Strong communication, problem-solving, and interpersonal skills Ability to multitask, prioritize, and manage time effectively Proficiency with computers, CRM software, and basic office tools What We Offer: Competitive pay and benefits Opportunities for growth and advancement A supportive, team-oriented environment Flexible scheduling options [if applicable] Paid training and ongoing development

We are seeking FT Customer Service Representatives to become a part of our company! We provide full training. Basic Responsibilities: - Enroll new applicants daily - Educate about the services we provide. - Verify information - Address questions and concerns Ideal Candidates: - Ability to multitask - Positive and professional demeanor - Reliable - Fluent in English (Bilingual a PLUS) - Weekdays We offer: - Full training provided - Company bonuses *NOT REMOTE *NO PART TIME

We are seeking an organized Appointment Coordinator to join our team. The ideal candidate will play a crucial role in supporting Asian speaking clients, outreaching and scheduling field service appointments and collecting /verifing data to ensure a smooth flow of operations and provide excellent customer service. NO SELLING! This position requires strong administrative skills, familiarity with medical terminology, and the ability to handle multiple tasks efficiently in a fast-paced environment. Duties Outreach and Schedule appointments Handle incoming calls and inquiries with professionalism, providing information and collectaing information. Maintain accurate documentation. Utilize computerized systems for appointment scheduling and management. Conduct follow-up calls to remind patients of upcoming appointments or necessary documentation. Qualifications Familiarity with medical terminology and coding practices is highly desirable. Strong organizational skills with the ability to manage multiple tasks simultaneously. Proficient in using computer systems for scheduling and record keeping. Excellent communication skills, both verbal and written, to interact effectively with patients and staff. Ability to work independently as well as part of a team in a dynamic environment. We look forward to welcoming an enthusiastic Appointment Coordinator who is committed to enhancing patient experiences through effective appointment management. Job Type: Temporary Pay: $16.50 - $17.00 per hour Expected hours: 20 – 40 per week Benefits: Work from home Work Location: Remote

Job Title: Member Services Representative (Benefits Specialist) Department: Member Services The 32BJ Benefit Funds is growing, and we’re currently seeking mission-driven Benefit Specialists (Member Services Representatives) to join our team. We offer: Competitive Salary coupled with a great work/life balance Prime Location - Flatiron District in Manhattan (NYC) Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium for a family plan Pension Benefit that includes monthly employer contributions Retirement Benefit that includes 3% 401K employer contributions Professional Coverage/Reimbursement includes Tuition Reimbursement Program Paid Time Off including vacation, personal, and sick days Federal Paid Holidays – Up to 11 days off with pay And more... Mission-driven, internal job growth opportunities Annual Salary Clarification: Non-Bilingual: $50,926.57; Bilingual: $53,063.84 - Per Collective Bargaining Agreement (CBA) FLSA Status: Non-Exempt (Eligible for OT per business needs) Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm) About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. For 2023 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Through this technology investment, we have gathered and analyzed thousands of data insights to influence health insurance legislation and propose new health policy. Our efforts have galvanized many leaders and the consensus is there is plenty more work to be done. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Position Summary: After extensive paid training and under the supervision of the Member Services Call Center or Welcome Center Supervisor and MSR 2/3 Team, works as a Benefits Specialist for the Member Services Call Center or Welcome Center to assist participants with information for all the benefits offered by the Fund. Essential Duties and Responsibilities: Collecting and analyzing data/information to resolve a problem in real time, at high volume standards. Provide customer service to participants to resolve eligibility or Fund benefit issues. Displayed proficiency in all processing systems: eligibility process, Health benefits and system, COOL/V3/DYNAMICS system, CRM/WF and vendor systems Displayed proficiency in all Funds (Health, Pension, Legal, SRSP, Shortman). Handling of inquiries through vendors, Medical, Optical, Pharmacy, Dental and Employee Assistance. Follow workflows to resolve participant questions. Representatives analyze and interpret customer phone and written correspondence. Ongoing management of own inventory of work accumulated through Participant interactions/inquiries. These inquiries will involve customer complaints or inquiries on eligibility, enrollment, benefits and claims, and Pension related issues. Operating computers with multiple information screens to research and resolve customer inquiries on line. Representatives ensure that all processing meets or exceeds MSR Quality measurement objective and performance standards, including, but not limited to, handling and documentation. Ability to effectively communicate to Participants. Perform any other relevant, related or pertinent work or duties as requested or assigned. Qualifications: To perform the job satisfactorily, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. As well, the candidate must be free of any disciplinary actions. Technical Skills: Strong computer skills. Detailed knowledge of benefits as displayed in training and determined through subject matter exams utilizing OneView, vendor systems, COOL/V3/DYNAMICS and CRM processing system. Ability to prioritize work and meet deadlines. A demonstrated capability to manipulate and use multiple software programs and macros simultaneously including Excel, Microsoft Word, Windows and Outlook applications. Strong analytical, problem solving and decision-making skills. Excellent organizational and prioritizing skills. Strong ability to multitask. Various work schedules available. Interpersonal Skills: Strong oral and written interpersonal skills. Demonstrated customer service orientation. Ability to effectively operate in fast-paced work environment. Excellent listening skills. Detail oriented with excellent organization and communication skills. Experience working directly with customers. Education and/or Experience: High School diploma, some college preferred; Health Care, Employee Benefits and/or Customer Service experience are strongly preferred. Bilingual Language Skills: Fluent in multiple languages is a plus, but not required. Reasoning Ability: Above average. Certificates, Licenses, Registrations: None

We are seeking a friendly, confident, and energetic Customer Service Representative to join our team and serve as the face of our double-decker tour bus service. This is a front-line role that requires strong communication skills, problem-solving abilities, and a passion for delivering excellent customer experiences. Key Responsibilities: Greet and assist customers at major pickup locations (e.g., Battery Park) Resolve issues in real time, including ticket confusion, missed buses, and tour-related concerns. Make clear announcements on the bus when needed, including directing passengers when to exit. Communicate with the dispatch and driver team to coordinate boarding, delays, and reroutes. Maintain a professional and calm presence during high-traffic times and tourist surges. Handle occasional complaints with empathy and ensure guest satisfaction. Qualifications: Strong communication and interpersonal skills – must be comfortable speaking to large groups and resolving conflicts. Fluent in English (multilingual a plus – especially Spanish, French, or Chinese). Experience in customer service, tourism, or hospitality preferred. Able to move quickly, board buses, and stand for extended periods. Reliable, punctual, and team-oriented with a great attitude. Schedule: Flexible shifts available, including weekends and holidays. Full-time and part-time roles offered. Compensation: Competitive hourly rate + bonus potential based on performance.