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Customer Service Support (Remote) - Lusoft DCX

Servicio al Cliente

9 septiembre 20251367 vistas

Luxoft Technologies partners with fast-growing companies to deliver operational excellence through a modern outsourcing platform. As a Customer Service Agent , you'll be part of a high-performing remote team, providing support on behalf of our clients—beginning with one and potentially expanding into industries such as logistics, healthcare, software, and more.


Key Responsibilities:
Manage customer support tasks, with a primary focus on outbound phone calls (e.g., verifying insurance benefits)
Respond to inquiries via email and messaging platforms , based on client needs
Participate in paid training to ensure a smooth onboarding experience
Work under the guidance of a supervisor or coach , following structured schedules (typically in U.S. Eastern or Pacific time zones)
Monitor performance using both quantitative metrics (e.g., handle time) and qualitative standards (e.g., clarity and professionalism)


Qualifications:
Previous experience in customer service roles
Must be a U.S. resident
Strong, clear, and personable telephone communication skills
Availability to work during U.S. business hours
Benefits:
Paid Time Off (PTO)
Healthcare coverage
Opportunities for performance-based advancement
This is a great opportunity for individuals seeking a remote role with growth potential in a fast-paced, mission-driven company.

  • Experiencia
    Se requiere
  • Idiomas
    Español – Avanzado
    Hindi – Avanzado
  • Jornada
    Parcial
  • Horario
    Monday - Friday
  • Salario
    30 $ – 35 $ por hora
  • Extras
    Base on how Fast You Learn and How Devoted You Are
  • Inicio
    Incorporación inmediata

pin icon521 Broadway, Manhattan, 10012, New York

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Agente de Atención al ClienteNew York

High Class Technology Remotely • Más de 250 empleados

En JOB TODAY desde julio, 2025

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