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Front Desk Agent - abm building services - New York

Ventas y Marketing

20 agosto 2026•634 vistas

Caduca en 15 días

We are looking to hire an upbeat front desk agent to assist with checking guests in and out of our establishment. The front desk agent will assist guests with inquiries, problems, and complaints. The front desk agent will be responsible for receiving guests’ payments and for balancing the cash at end of the shift. You will be familiar with the hotel layout, be up to date with different tariffs and special offers, understand the in-house restaurant's operation to facilitate guests' dining reservations and to make recommendations, and be proficient with operating the switchboard. You will ensure keys are handed back on guests' departure.
To ensure success you will be professional and pleasant in challenging situations and take responsibility for the satisfaction of guests from arrival to departure. Preferred candidates will be positive, proactive, and be skilled at multitasking in a fast-paced environment.

Front Desk Agent Responsibilities:

  • Greeting and thanking guests in a sincere, friendly manner.
  • Checking guests in on arrival and out on departure.
  • Posting charges to appropriate guest accounts.
  • Anticipating and addressing guests' needs, and resolving their problems and complaints.
  • Assisting guests with disabilities.
  • Operating switchboard and assisting with inquiries.
  • Assisting the reservations manager with taking reservations.
  • Collaborating and communicating with other internal departments to ensure guest satisfaction.
  • Complying with company procedures and safety policies.
  • Performing duties on a daily checklist.
  • Experiencia
    No se requiere
  • Jornada
    Completa
  • Horario
    Monday - Friday
  • Salario
    23,15 $ – 28,95 $ por hora
  • Inicio
    Incorporación inmediata

pin icon120 Broadway, Manhattan, 10004, New York

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Agente ComercialNew York

Building Services • 11-50 empleados

En JOB TODAY desde agosto, 2026

Premier Building Services

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Al B.Activo hace 6 días
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