Front Desk Agent

Front Desk Agent Job Responsibilities: Welcome customers and guests in a warm and friendly manner. Ascertains their purchasing needs. Assists customers in a branded, friendly, proactive, and efficient manner with appropriate follow-up as necessary. Knows all essential aspects of our business operations. Collects payments by accepting cash, check, or charge payments from customers; and makes change for cash customers. Verifies credit acceptance by reviewing and recording customer information and operating credit card authorization systems. Balances cash drawer by counting cash at beginning and end of work shift. Monitors lobby and work area determine customer flow. Responds to customer inquiries and requests in a timely, friendly, and efficient manner. Facilitates correspondence with customers. Acts as the site liaison for the services and sales center. Works collaboratively with other staff, managers, and resources.

Front Desk Agent Job Responsibilities: Welcome customers and guests in a warm and friendly manner. Ascertains their purchasing needs. Assists customers in a branded, friendly, proactive, and efficient manner with appropriate follow-up as necessary. Knows all essential aspects of our business operations. Collects payments by accepting cash, check, or charge payments from customers; and makes change for cash customers. Verifies credit acceptance by reviewing and recording customer information and operating credit card authorization systems. Balances cash drawer by counting cash at beginning and end of work shift. Monitors lobby and work area determine customer flow. Responds to customer inquiries and requests in a timely, friendly, and efficient manner. Facilitates correspondence with customers. Acts as the site liaison for the services and sales center. Works collaboratively with other staff, managers, and resources.

Company Description White Glove Consulting is a Medicaid consulting firm based in New York, NY. e, we specialize in assisting the elderly/disabled through the complex process of planning and applying for Medicaid. At White Glove, we take pride in providing exceptional customer service and efficient turnaround times to our clients. Role Description This is a full-time on-site role for a Front Desk Receptionist at White Glove Consulting. The Front Desk Receptionist will be responsible for performing receptionist duties, maintaining clerical tasks, handling phone etiquette, communicating effectively, and providing excellent customer service. Qualifications Phone Etiquette and Communication skills Receptionist Duties and Clerical Skills Customer Service skills Excellent organizational and multitasking abilities Proficiency in Microsoft Office Suite Experience in a similar role is a plus

Manage large amounts of inbound and outbound calls in a timely manner Follow communication "scripts" when handling different topics Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives Build sustainable relationships and engage customers by taking the extra mile Keep records of all conversations in our call center database in a comprehensible way Requirements Candidate must be flexible with the shift due to operational needs Must speak Chinese, both Mandarin and Cantonese preferred Previous experience in a customer support role Track record of over-achieving quota Strong phone and verbal communication skills along with active listening Customer focus and adaptability to different personality types Ability to multi-task, set priorities and manage time effectively High School degree Benefits Competitive Health Benefits including Medical, Vision, Dental and Life Insurance 401k retirement plan with a 6% corporate match Paid Time Off Paid Holidays Salary: $16.5 - $18/hour

Sauchik & Giyaur, P.C. is a boutique law firm with a unique focus on representing clients in the healthcare industry. We have an immediate opening for a Receptionist who will act as the initial and primary point of contact for the attorneys, clients and guests who visit or contact the Firm's New York Office. The Receptionist will also provide office services support for the office. Responsibilities Include: Provides outstanding customer service Serves as the primary contact for the Firm's attorneys and their clients and guests: greets and directs visiting attorneys, clients and guests Screens and directs incoming calls and takes messages as appropriate Provides back up office services support such as conference room set ups, maintaining supply areas, running daily mail, and making photo copies, among other clerical and administrative duties Maintains kitchen and beverage supplies Performs other related duties as assigned Russian language is a must Job Type: Full-time Pay: From $60,000.00 per year Benefits: 401(k) Health insurance 2 weeks paid vacation per year Schedule: 8 hour shift Work Location: In person

Looking for an eager, dedicated, hardworking, honest and charismatic person to run front desk at a high end beauty salon in NYC. Candidate preferable should be a timely, organized, respectful and efficient employee who has energy and a passion for learning. Must be a reliable and on time person, be able to open and close a business, work computers and handle check in + check out, manage relations with customers, and understand the service industry. Salon has great environment, filled with various levels of expertise and great growth opportunity for eager learners and dedicated employees. Looking for someone that wants to learn and grow under strong management team. Salon experience is not necessary but greatly admired. Looking forward to meeting new talent and bringing talent onto our already established and amazing team. Much room for growth! Job Types: Full-time, Part-time Pay: From $17.00 per hour Expected hours: No less than 20 per week Benefits: Employee discount Flexible schedule Retirement plan Schedule: 10 hour shift Day shift Monday to Friday Weekends as needed People with a criminal record are encouraged to apply Education: High school or equivalent (Preferred) Experience: Customer service: 1 year (Preferred) Work Location: In person

** We are seeking a detail-oriented, Chinese(Mandarin, Cantonese, or Fuzhouese) & English bilingual Front Desk Agent to join our team. The ideal candidate will have a strong clerical background and excellent organizational skills to manage front desk operations efficiently. We have 2 locations: 1.98 E Broadway, New York, NY 10002 2.77 Bowery 3rd FL, New York, NY 10002 For part-time positions, We expect part-time candidates to work long-term rather than summer jobs. Duties: - Greet and assist visitors in a professional manner - Answer and direct phone calls using multi-line phone systems - Perform clerical tasks such as data entry, filing, and transcribing documents - Provide customer support and address inquiries promptly - Manage office supplies and maintain inventory levels - Assist with scheduling appointments and meetings - Utilize Google Suite for various office tasks Experience: The following skills and experience are required or preferred for this role: - Proven experience in clerical, office management, or administrative roles - Ability to transcribe documents accurately - Familiarity with medical office procedures is a plus - Experience in project coordination or personal assistant roles is beneficial - Proficiency in handling phone systems effectively - Strong customer service skills and the ability to handle inquiries professionally Joining our team as a Front Desk Agent offers the opportunity to work in a dynamic environment where your organizational skills and customer service expertise will be valued. Job Types: Full-time, Part-time Pay: $18.00 - $25.00 per hour Benefits: Flexible schedule Health insurance Paid time off Schedule: 8 hour shift Day shift Weekends as needed Application Question(s): Are you looking for full-time or part-time positions? Which day are you available to work? What is your desired salary range for this position? Education: High school or equivalent (Required) Language: bilingually in English and Chinese (Required) Ability to Commute: New York, NY 10002 (Required) Ability to Relocate: New York, NY 10002: Relocate before starting work (Required) Work Location: In person Job Types: Full-time, Part-time Pay: $18.00 - $25.00 per hour Benefits: Flexible schedule Health insurance Paid time off Schedule: 8 hour shift Day shift Weekends as needed Application Question(s): Are you looking for full-time or part-time positions? Which day are you available to work? What is your desired salary range for this position? Education: High school or equivalent (Required) Language: bilingually in English and Chinese (Required) Ability to Commute: New York, NY 10002 (Required) Ability to Relocate: New York, NY 10002: Relocate before starting work (Required) Work Location: In person