Front Desk Receptionist

We are looking for a motivated and goal-driven Sales Representative to join our team. The ideal candidate will be responsible for identifying potential clients, maintaining relationships with existing customers, and achieving sales targets.

About Us: All Attractions City Tours is one of the leading tour providers in the city, offering visitors unforgettable sightseeing experiences, from iconic landmarks to immersive cruises. We pride ourselves on providing exceptional service and creating seamless, memorable adventures for all our guests. Position Overview: We are looking for a dedicated and detail-oriented Customer Service Representative to join our guest support team. This role is focused on handling customer disputes, addressing inquiries, resolving issues, and ensuring an outstanding customer experience throughout their journey with us. ** Responsibilities:** - Handle customer inquiries, complaints, and disputes via phone, email, text, and in person. - Investigate and resolve billing issues, chargebacks, and refund requests with professionalism and accuracy. - Document customer concerns and resolutions clearly in our internal systems. - Provide timely updates to customers regarding ticketing issues, schedule changes, and policies. - Collaborate with sales agents, management, and operations to ensure alignment on guest resolutions. - Educate customers on our tour offerings, schedules, and booking processes. - Assist with pre- and post-tour support, helping guests navigate any questions or concerns. - Maintain a calm, empathetic, and solution-focused approach even in high-stress situations. ** Qualifications:** - Previous customer service experience (tourism or hospitality industry a plus) - Strong conflict resolution and problem-solving skills - Excellent verbal and written communication - Ability to multitask and stay organized in a fast-paced environment - Professional, positive, and patient demeanor - Basic knowledge of platforms like Square, PayPal, or similar payment processors is a plus - ** Benefits:** - Flexible schedule options - Opportunity to grow within a dynamic tourism company - Supportive team culture - Discounts on tour experiences

One Step Physical Therapy is seeking a Customer Service Front Desk Receptionist, who will be responsible for interacting with patients in a healthcare setting and managing administrative tasks for the medical team. Their duties include scheduling patient appointments according to Doctor availability, explaining intake forms to new patients and processing payments after treatment. Job Skills & Requirements: Coordinate appointments for patients. Great customer Service Patient care, appointment confirmation and follow up with patients are critical to function in this role. Phone etiquette and interpersonal skills are a must. Previous experience in the medical sector is a plus Travel time : 30 minutes away is preferable Duties Greet and welcome visitors in a warm and professional manner. Answer phone calls promptly, directing inquiries to the appropriate personnel while maintaining excellent phone etiquette. Manage the front desk area, ensuring it is tidy and presentable at all times. Handle incoming and outgoing mail and packages efficiently. Maintain calendars for appointments, meetings, and events, ensuring effective calendar management. Utilize Google Suite for document creation, scheduling, and communication. Assist with office management tasks including filing, data entry, and other administrative duties as needed. Coordinate with other departments to facilitate smooth operations within the office. Experience Previous experience in an office or administrative role is preferred but not required. Proficiency in Google Suite and familiarity with office phone systems is a plus. Strong organizational skills with the ability to manage time effectively and prioritize tasks. Excellent verbal and written communication skills are essential. Ability to work independently as well as part of a team in a collaborative environment. If you are a motivated individual with a passion for providing excellent customer service and possess the necessary skills to thrive in an office setting, we encourage you to apply for this exciting opportunity as a Front Desk Receptionist! Job Types: Full-time, Part-time, Contract Pay: $16.00 - $18.00 per hour Shift: 10 hour shift 8 hour shift Work Location: In person

We're looking for a Contract Customer Service Representative to join our team and support our members exceptionally. This role involves engaging with Garner members via phone, chat, and email to help them find the right healthcare for their needs, understand how our program works, and get their eligible claims paid. We seek detail-oriented individuals with strong written and verbal communication skills who can stay organized, handle complex situations, and maintain professionalism in every interaction. The ideal candidate will demonstrate a passion for helping others, an ability to de-escalate challenging situations, and a clear commitment to providing the best service possible. Key Requirements: Applicants must be located within the United States and must work in the United States for the duration of their employment. International applicants will not be considered. Excellent written and verbal communication skills: You must express yourself clearly and professionally, especially in written communication (emails, chat), with no grammatical or spelling errors. We value clear, concise writing. De-escalation skills: You must handle tense or difficult situations with empathy and patience. We want candidates who are comfortable managing escalations and who can demonstrate problem-solving abilities in these contexts Attention to detail: We are looking for candidates who can accurately follow instructions, pay close attention to member inquiries, and ensure solutions are clear and correct. Responsibilities: Deliver exceptional service to our members via phone, chat, and email, offering education, guidance, and healthcare benefits and claims assistance. Follow best practices for handling member inquiries and proactively suggest process improvements when identified. De-escalate member concerns with empathy and professionalism, providing effective and accurate solutions. Maintain a high level of accuracy in all written communication; ensure grammar, spelling, and punctuation are always correct. Attention to detail is critical: accurately capture member information, follow up on requests, and keep clear records of interactions. Send an requesting where for forward your resume. we pick the best candidates randomly. Thanks for your interest.

Job Purpose The Client Scheduling Coordinator plays a crucial role in ensuring a seamless client experience by facilitating the pre-registration process and managing appointment schedules. This position requires strong organizational skills, attention to detail, and excellent communication abilities to effectively interact with clients. Duties & Responsibilities Collect and verify client demographic and insurance information prior to appointments Ensure all necessary documentation is completed and accurate Communicate with client to gather required information and answer any pre-registration questions Assist clients with any issues Coordinate and manage clients appointments efficiently, considering provider availability and client needs Utilize scheduling software to book, confirm, and modify appointments as needed Follow up with patients to confirm appointments and provide any necessary pre-visit instructions Monitor and manage appointment cancellations and rescheduling to optimize the schedule Work closely with clinical staff, providers, and administrative teams to ensure smooth patient flow and address any scheduling conflicts Communicate effectively with insurance companies to verify eligibility and obtain authorizations as needed Provide exceptional customer service to patients, addressing inquiries and concerns in a professional and friendly manner Assist in resolving any issues related to scheduling or pre-registration promptly Qualifications High school diploma or equivalent is a plus Previous experience in a healthcare setting, particularly in patient registration and scheduling, is highly desirable Strong computer skills, including proficiency in scheduling Excellent Bi-lingual communication and interpersonal skills, with a strong focus on customer service Ability to multitask and work effectively in a fast-paced environment Detail-oriented with strong organizational skills Excellent written and verbal communication skills required Gracious and welcoming personality for customer service interaction

DTA Driver Associates, Inc. (AA Driver Training Center) is a private company that was formed in 2016 to meet a growing need for reputable companies in New York City to train for-hire drivers. The mission of the driving school is to provide each student with a solid foundation of knowledge and skills to help them become a safe, responsible, and confident driver; we strive to be a one-stop resource center for existing and future TLC drivers. Position Summary: The Office Receptionist, serves as an office gatekeeper and performs front-desk administrative duties, greets visitors, oversees the office setting, maintains office supplies, and ensures compliance. Position Objective: To accurately understand and accommodate customer needs by providing satisfactory solutions within required time frame. Responsibilities Greet visitors, assess their needs, support them by providing information and direct them appropriately Assist and support the entire student enrollment process Establish a professional & friendly interface Find out caller’s objectives and proposed resolution Help students to set up TLC account and upload required documents to TLC Remind students to come to class and check attendance Collect course fees from students and ensure the accuracy and timely completion of transactions Support instructors and other administrative personnel with their administrative functions Maintain a variety of records, invoices, receipts, files and department databases Keep office supply room tidy and organize Troubleshoot and coordinate any office emergencies—e.g., power outage, internet outage (inform IT), fire extinguisher audit, etc. Maintain safe, clean reception area by following procedures, rules, and regulations. Other tasks as needed Qualifications Highly responsible and willingness to take ownership of every incoming request by delivering satisfactory solutions that meet or exceed client expectations Exceptional planning and organizational skills, including ability to prioritize Detailed-oriented Excellent customer service and interpersonal skills Ability to work in a fast-paced, highly demanding environment Self-motivated problem-solver Computer Literate Associate degree required, Bachelor degree preferred Bilingual English & Chinese is preferred This position is open for both full-time and part-time applicants. Job Type: Part-time Pay: $18.00 - $19.00 per hour Benefits: Paid time off Schedule: Monday to Friday Work Location: In person

CURRENTLY HIRING InstaVet Urgent Care is on the lookout for a Customer Care Specialist to join their AMAZING team! The Care Specialist is the first person that a client will meet upon entering our facility and should be courteous and helpful at all times. The ideal candidate would be a positive person who can professionally treat any situation with a smile on their face. Our Ideal Candidate Exceptional customer service and communication skills Is self-motivated and able to work independently Is a great team player Job Responsibilities Include, But Are Not Limited To Answer phones and greet clients and patients Accurately enter client information, collect payments, and print receipts Maintain an individual cash box which is to be balanced at the end of each shift Consistently provide exceptional customer service in a positive manner Our benefits package is the best in the industry and includes health, dental, vision, paid parental leave, 401(k), paid time off, pet benefits, and much more! Qualifications: The ideal candidate would be a positive person who can professionally treat any situation with a smile on their face Exceptional customer service and communication skills Is self-motivated and able to work independently Responsibilities: The Customer Service Representative is the first person that a client will meet upon entering our facility and should be courteous and helpful at all times Answer phones and greet clients and patients Benefits: Our benefits package is the best in the industry and includes health, dental, vision, paid parental leave, 401(k), paid time off, pet benefits, and much more! Job Type: Full-time Pay: From $22.00 per hour Expected hours: 40 per week Benefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance Schedule: 10 hour shift Weekends as needed Work Location: In person

Job description We are seeking a friendly, detail-oriented Clerk to assist with front-end operations, customer service, and inventory management. The ideal candidate is highly organized, customer-focused, and able to multitask in a fast-paced environment Schedule: Mon-Fri: (Both mornings & evenings available) Responsibilities: Greet customers warmly and provide excellent customer service Assist customers with general inquiries, recommendations, and transaction processing Handle cash register transactions, including sales, returns, and payments Making sure the register area is clean and well-maintained Assist staff with administrative tasks, such as filing, data entry and record-keeping Answer phones and direct customer inquiries to the appropriate pharmacy personnel Help verify patient information, updating insurances in prescription Assist in receiving and processing pharmacy inventory orders Assist with execution of business related services including, but not limited to, making copies, and faxes. May perform any number of additional duties in order to support the operation of the organization ​Qualifications: Will trained at job site or online Strong critical thinking skills Excellent written and verbal communication skills Strong attention to detail and ability to multi-task Strong organizational skills Basic computer proficiency and ability to learn Ability to work in a fast-paced environment while maintaining accuracy

Front Desk Agent Job Responsibilities: Welcome customers and guests in a warm and friendly manner. Ascertains their purchasing needs. Assists customers in a branded, friendly, proactive, and efficient manner with appropriate follow-up as necessary. Knows all essential aspects of our business operations. Collects payments by accepting cash, check, or charge payments from customers; and makes change for cash customers. Verifies credit acceptance by reviewing and recording customer information and operating credit card authorization systems. Balances cash drawer by counting cash at beginning and end of work shift. Monitors lobby and work area determine customer flow. Responds to customer inquiries and requests in a timely, friendly, and efficient manner. Facilitates correspondence with customers. Acts as the site liaison for the services and sales center. Works collaboratively with other staff, managers, and resources.