Front Desk Receptionist-Chinese speaking

Customer Service

6 hours ago44 views

DTA Driver Associates, Inc. (AA Driver Training Center) is a private company that was formed in 2016 to meet a growing need for reputable companies in New York City to train for-hire drivers. The mission of the driving school is to provide each student with a solid foundation of knowledge and skills to help them become a safe, responsible, and confident driver; we strive to be a one-stop resource center for existing and future TLC drivers.
Position Summary: The Office Receptionist, serves as an office gatekeeper and performs front-desk administrative duties, greets visitors, oversees the office setting, maintains office supplies, and ensures compliance.
Position Objective: To accurately understand and accommodate customer needs by providing satisfactory solutions within required time frame.
Responsibilities
Greet visitors, assess their needs, support them by providing information and direct them appropriately
Assist and support the entire student enrollment process
Establish a professional & friendly interface
Find out caller’s objectives and proposed resolution
Help students to set up TLC account and upload required documents to TLC
Remind students to come to class and check attendance
Collect course fees from students and ensure the accuracy and timely completion of transactions
Support instructors and other administrative personnel with their administrative functions
Maintain a variety of records, invoices, receipts, files and department databases
Keep office supply room tidy and organize
Troubleshoot and coordinate any office emergencies—e.g., power outage, internet outage (inform IT), fire extinguisher audit, etc.
Maintain safe, clean reception area by following procedures, rules, and regulations.
Other tasks as needed
Qualifications

Highly responsible and willingness to take ownership of every incoming request by delivering satisfactory solutions that meet or exceed client expectations
Exceptional planning and organizational skills, including ability to prioritize

Detailed-oriented
Excellent customer service and interpersonal skills
Ability to work in a fast-paced, highly demanding environment
Self-motivated problem-solver
Computer Literate
Associate degree required, Bachelor degree preferred
Bilingual English & Chinese is preferred
This position is open for both full-time and part-time applicants.

Job Type: Part-time
Pay: $18.00 - $19.00 per hour
Benefits:
Paid time off
Schedule:

Monday to Friday
Work Location: In person
  • Experience
    Required
  • Employment
    Part-time
  • Salary
    $18 – $19 hourly
  • Benefits

pin icon420 42nd Street, Sunset Park, Brooklyn, 11232, New York

icon
Customer ServiceNew York

TLC Driver Training Center • 11-50 Employees

Hiring on JOB TODAY since April, 2025

TLC Driver Training Center

Roy Yeh avatar icon
Roy YehActive 6 hours ago
Are you hiring?

Post a job and hire

Hire now

Similar jobs