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My Sight Eyecare provides eyecare services and eyewear for our clients. We are looking for someone who is personable, motivated, and enthusiastic in serving our client's need. Knowledge of vision and medical insurance is highly recommended. We are looking for the right candidate to grow with our team and to strive to provide our clients with the highest standard of care. Position Overview: The Optical Sales Associate / Receptionist will play a vital role in providing exceptional service to our patients, from check-in to check-out, assisting with pretesting, discussing eyewear options, and promoting additional services such as dry eye treatments. The ideal candidate will have strong communication skills, a passion for sales, and a desire to contribute to the success of our practice. Responsibilities: Check-In Role: Greet patients warmly upon arrival and assist with check-in procedures. Explain copays, insurance benefits, and any pre-testing requirements. Provide assistance with pre-testing procedures when and where needed. Assist patients in selecting eyewear options while waiting for their appointment. Check-Out Role: Greet patients promptly after their exams end and assist with the check-out process. Review insurance benefits and copays with patients. Discuss eyewear options, including frames, lenses, and contact lenses. Provide invoices and assist with payment processing. Patient Care: Be knowledgeable about medical and vision copays to ensure accurate billing. Monitor patients' prescriptions midway through their exams to anticipate their eyewear needs (contact lens and/or glasses) Discuss treatment options for conditions such as dry eye and provide pricing information. Be attentive to sanitizing all equipments, trial frames and pupillometer in front of patients when pretesting Appointment Management: Schedule appointments with consideration for paperwork, asking patients to arrive 10 minutes early for their first session. Verify all insurances before the patient’s arrival. If patients are not eligible for exam or eyewear, inform the patients ahead of time so they know what to expect Carefully manage both zocdoc appointments and online booking appointments to avoid double booking. Sales Duties: Encourage patients to consider both glasses and contact lenses during their visit. Assist patients in maximizing their insurance allowance for frames and offer discounts for same-day purchases. Educate patients about UV protection, transition lenses, and available rebates for contact lenses. Assist in researching frame backstories to enhance the sales experience. Perform small adjustments on eyewear when necessary. General Responsibilities: Assist with inventory management and product ordering. Collaborate with team members to ensure efficient workflow and exceptional patient care. All other duties and responsibilities, as assigned by Dr. Pan and the Optician Manager Shared Responsibilities across team members: You will provide support to your colleagues in the shared responsibilities including, but not limited to, the following: Performing cleaning duties to maintain a clean and organized store environment. Greeting patients and explaining benefits and allowances during check-in. Assisting patients in browsing frames and providing recommendations. Conducting intake and referral sessions. Ensuring timely email communication of receipts and rebates to patients. Collaborating on sales strategies with the Dr. and other team members to increase both glasses and contact lens sales. Qualifications: High school diploma or equivalent; additional education in optometry or sales is preferred. Prior experience in customer service, retail, or healthcare settings is advantageous. Strong communication and interpersonal skills. Ability to multitask and prioritize in a fast-paced environment. Proficiency in using basic computer software and familiarity with optical equipment. Willingness to learn and adapt to new procedures and technologies. Job Types: Full-time, Temporary Pay: $20.00 - $25.00 per hour Benefits: 401(k) 401(k) matching Bereavement leave Dental insurance Employee discount Flexible schedule Flexible spending account Health insurance Health savings account Paid time off Vision insurance Schedule: Day shift Supplemental Pay: Bonus opportunities Experience: Optical: 1 year (Preferred) Ability to Commute: Brooklyn, NY 11211 (Required) Work Location: In person
Full Job Description Job Overview: We’re seeking a motivated and outgoing Guest Service Associate to support both in-office and out-of-office functions for our premiere tour company, HeliNY. This role is ideal for someone who enjoys engaging with people, thrives in a dynamic environment, and has a passion for both customer service and hands-on marketing. The ideal candidate will spend part of their time in the office handling customer inquiries via phone and email, and the other part actively promoting our services in the community. Your goal will be to generate awareness, attract new customers, and drive ticket sales while ensuring a smooth and welcoming experience for every client. Key Responsibilities: Customer Service (In-Office): · Answer incoming phone calls and respond to customer emails promptly and professionally · Assist walk-in clients with booking tours and answering general questions · Manage scheduling, basic data entry, and maintain accurate records of sales and customer interactions · Provide outstanding service to ensure repeat business and customer satisfaction Field Work & Sales (Out-of-Office): · Promote our sightseeing tour services, charter flights, and destination packages to potential customers in designated public areas and high-traffic spots · Create brand and product awareness by distributing flyers, engaging with potential customers, and offering on-the-spot information · Persuade potential clients to visit the office and book tours or learn more about our other helicopter experience offerings. · Track and report outreach activity and generate sales leads · Work closely with the office team to align on promotions, messaging, and sales goals Qualifications: · 2+ year of experience in customer service, retail, hospitality, or in-person sales · High school diploma or GED required; college coursework or a degree in Marketing, -Communications, Business, or Hospitality is preferred · Experience in field marketing, tourism, hospitality, or aviation is a plus · Outgoing, friendly personality · Excellent verbal communication and interpersonal skills · Highly motivated, reliable, and capable of working independently · Basic computer literacy (email, spreadsheets, and booking systems) · Bilingual or multilingual candidates are encouraged to apply Additional Requirements: · Must be available to work the full Friday–Sunday schedule consistently · Ability to stand, walk, and be active for extended periods while working in the field · Comfortable working both indoors and outdoors in various weather conditions Job Type: Part-time Expected hours: 24 per week Benefits: - Employee assistance program - Referral program Schedule: - 8 hour shift - Day shift - Evening shift - Every weekend Education: - High school or equivalent (Required) Experience: - Customer service: 2 years (Required) Shift availability: - Night Shift (Required) - Day Shift (Required) Ability to Commute: - Hoboken, NJ 07030 (Required) Ability to Relocate: - Hoboken, NJ 07030: Relocate before starting work (Required) Work Location: In person
The Bottom Line: Reliable support role for management consultant offering real business experience, flexible scheduling, and professional mentorship. Your Day-to-Day: - Handle mail, filing, and administrative organization - Run errands, appointments, and in-person business tasks - Support project coordination and basic research What Makes You Right for This: - Dependable : Consistent availability and follow-through on commitments - Organized : Natural ability to create and maintain efficient systems - Proactive : Anticipate needs and suggest improvements without prompting - Trustworthy : Handle confidential information with complete discretion - Mobile : Reliable transportation for errands and appointments What You Get: - Flexible 10-15 hours weekly - Training in business consulting methods - Professional references and recommendations - Competitive hourly pay - Real-world business experience Requirements: - Flexible schedule with some same-day availability - Basic computer skills (email, documents, internet) - Professional communication skills - Tech experience and expertise a plus Ideal For: Someone seeking meaningful part-time work with growth opportunities rather than just another gig. Ready to start immediately for the right person. Send brief message explaining your interest along with contact info.
A licensed trade school in Sheepshead Bay, Brooklyn, NY is currently hiring Esthetics and Nail Specialty Teachers to join our team! ⦁ Licensed in Esthetics or Nail Specialty (NY State required) ⦁ English and/or Russian speakers welcome ⦁ BPSS license is a plus ⦁ Teaching experience preferred, but training is available ⦁ Basic computer skills (Zoom, Google Classroom, email) are a plus Job Details: ⦁ Online and in-person teaching opportunities ⦁ Flexible scheduling — day and/or evening hours ⦁ Supportive training environment Compensation: ⦁ Competitive pay, based on experience Located in Sheepshead Bay, Brooklyn, NY
NYPR – Express DMV Services in Long Island City is hiring full-time Operations Team Members to assist with daily DMV and insurance-related tasks. This is a great opportunity for individuals who are organized, customer-oriented, and fluent in English and either Spanish or French. No prior DMV experience? No problem — paid training is provided! Key Responsibilities: Handle daily DMV service tasks and back-office operations Scan, verify, and organize customer documents Process basic insurance paperwork Provide friendly and professional customer service in-person and over the phone Maintain accuracy and attention to detail in all transactions Requirements: Fluency in English (required) Fluency in Spanish or French (required) High attention to detail and organization Excellent interpersonal and communication skills Basic computer skills Willingness to learn — training provided Benefits: Paid training Supportive, team-oriented work environment Opportunity for growth in DMV and insurance services Weekly pay ($16.50/hour) Schedule: Monday to Friday: 9:00 AM – 6:30 PM Saturday: 10:00 AM – 4:00 PM Full-time position NYPR – Express DMV Services is an Equal Opportunity Employer. Pay : $16.50 an hour Job Type: Full-time Shift: Day shift Work Location: In person
Employment Type: Full-Time Compensation: $18.00 – $22.00 per hour (commensurate with experience) Position Overview: We are seeking a proactive and Bilingual Medical Front Desk Receptionist to join our team. The ideal candidate will be fluent in English and Spanish, possess strong interpersonal and computer skills, and have experience or knowledge in physical therapy settings and no-fault insurance procedures. Key Responsibilities: - Greet and assist patients courteously and professionally. - Manage multi-line phone systems: answer calls, schedule appointments, and direct inquiries appropriately. - Verify patient information and insurance details, with a focus on no-fault cases. - Maintain and update electronic medical records accurately. - Coordinate patient flow to ensure timely appointments and minimize wait times. - Handle billing inquiries and process payments. - Collaborate with physical therapists and administrative staff to support clinic operations. - Ensure compliance with HIPAA regulations and maintain patient confidentiality. Qualifications: - High school diploma or equivalent; associate degree preferred. - Minimum of 1 year of experience in a medical front desk or administrative role, preferably in a physical therapy clinic. - Bilingual proficiency in English and Spanish is required. - Familiarity with no-fault insurance and workers' compensation processes is preferred. - Proficient in using electronic medical record (EMR) systems and Microsoft Office Suite. - Excellent organizational skills and attention to detail. - Strong communication and interpersonal abilities. - Ability to multitask and thrive in a fast-paced environment. Benefits: - Competitive hourly wage. - Paid time off and holidays. - Opportunities for professional development and training. Application Instructions: Interested candidates are encouraged to submit their resume and a brief cover letter outlining their relevant experience and language proficiency
The Department of Psychiatry is seeking a Staff Associate II (study clinician) to join the research team of Pinciple Investigator (PI), Laura Mufson, PhD, and Co-PI Christa Labouliere, Ph.D.. The successful candidate will support many aspects of study implementation including: recruitment; informed consent/assent; baseline and follow-up assessments; maintaining ongoing contact with participants and families; providing study interventions & clinical support to them during study period; facilitating connection to ongoing services; and facilitating engagement/information exchange with the clinical sites at NYPH. Responsibilities include: Assist in identifying and assessing participant eligibility and assisting in conduct of consent/ assent meetings Conducting clinical risk assessments of the participants at baseline and follow-up assessments. Administer the C-SSRS to participants during assessment and as needed, along with supportive safety planning and clinical risk management activities. Providing clinical risk management coverage for research staff for assessments and participant communication. Assist in implementing study interventions for participants and provide clinical care for participants post-study as needed. Assist in case management for participants to ensure connection with outpatient services after study interventions are completed. Work collaboratively with the clinical services providing the study interventions and support care of participants. Performs related duties & responsibilities as assigned/requested. Qualifications Bachelor's degree in counseling, clinical psychology, or social work. Master’s degree in counseling, clinical psychology, or social work is highly preferred. NYS licensure (or license eligible_ as a mental health clinician, such as a licensed clinical social worker (LCSW) or licensed mental health clinician (LMHC) Excellent interpersonal, communication, and problem-solving skills Comfortable interacting with diverse suicidal youth and their families in fast-paced emergency settings (with training and supervision) Able to effectively use Microsoft computer software (Word/Excel/Powerpoint), and REDCap At least 1-2 years of experience (could be during training or on the job) providing clinical care to adolescents with mood and anxiety disorders is preferred At least 1 year of clinical experience (could be during training or on the job) with adolescents, preferably in a crisis setting is preferred Experience conducting suicide risk assessments using standardized measures is preferred
I need a young, driven and dedicated individual with a car that is able to travel up to 40 miles or more to provide services to multiple clients in a given week. Work can vary from troubleshooting, to installations of equipments and systems. Industry includes, network, telecommunications, audio/visual and computer hardware/software servicing. I will train you to become a skilled technician and there will be opportunity to earn more as you grow. Contract will be up to 6 months and if you wish to continue afterwards, that will be dependent on you and your performance. Training will be for the first 2 months. The training pay as an inexperienced individual is $17/hr for time spent per job. And the sooner you become skilled enough to complete service requests on your own with some support, the sooner your pay rate increases. If you are a very patient and professional individual, you’ll succeed in this field. NOTE: This is a contract based job. Do not apply if you are looking for 40hrs guaranteed. Jobs are daily contracts and the more jobs there are, the more opportunity there is to make more.
📝Who We Are: Business Capital Network provides flexible, customized financing solutions to businesses across a wide range of industries, helping them acquire the equipment they need, manage cash flow, and drive sustainable growth. Whether it's funding for fleet expansion, new technology, or heavy machinery, our financing options are designed to align with a business’s unique needs and cash flow, with loan terms ranging from 12 to 84 months. We finance nearly any type of equipment — from software and computers to trucks, machinery, and specialized tools — for companies of all sizes, from small local businesses to large multinational corporations. Industries we serve include healthcare, construction, restaurant, manufacturing, automotive, and many more. This is a remote based commission only role with Business Capital Network. Our advantage is our simple application process, minimal requirements, high approval rates, and fast funding — making it easier and quicker for businesses to get the equipment they need. We’re looking for motivated salespeople to help us scale—and you earn when we fund! 💰 What’s in It for You? ✅ High Commission: Earn on every application—no cap on earnings! ✅ 100% Remote & Flexible: Work from anywhere, set your own hours. ✅ Fast Payouts: Get paid when we finance—no waiting months! ✅ Growth Opportunity: Be part of an exciting startup and grow with us. 🎯 Your Role: - Proactively identify and secure new business opportunities across targeted sectors and industries in need of equipment financing. - Lead the full sales cycle, from prospecting and lead generation to proposal development, negotiation, and closing. - Collaborate with internal teams to align service offerings with client needs and deliver exceptional client experiences. - Act as the main point of contact between the client and our underwriting and financing departments. - Maintain ongoing communication to ensure client satisfaction and follow up post-financing to support future equipment needs or renewals 📍 Who We’re Looking For: - Strong sourcing and communication skills - Self-motivated, hustle mentality—you control your income! 🚀 Ready to earn big with Business Capital Network ? Send us a message now! Qualifications: - Experience in Sales, B2B Sales, and Account Management - Proven ability to prospect, develop leads, and close deals. - Strong network and relationships with business owners and decision-makers are highly desirable. - Excellent communication, negotiation, and presentation skills. - Self-motivated, results-oriented, and driven to exceed sales targets. - Ability to develop and maintain client relationships.
Seeking a receptionist to provide administrative support in a law office. Our office primarily focuses on criminal, immigration, and family matters. We also handle several other types of cases. We are looking for a self starter, a motivated and reliable individual who is able to follow direction, able to do research efficiently, who is detail oriented and able to multitask. Must be a team player and able to work efficiently under pressure. Microsoft Office and good computer skills is a must. Must speak SPANISH. Daily duties include but are not limited to: Maintain organization of office. Handle call volume. Client facing Maintain general contact with the clients, such as updating them about the case status, answering questions pertaining to routine office tasks. Schedule appointments with the clients. Draft simple email correspondence. Deliver documents to courts, and post office runs. Filing Must provide list of references and a short (max 3 page) writing sample. Job Type: Full-time Pay: From $16.50 per hour Schedule: 8 hour shift Monday to Friday Work Location: In person
DTA Driver Associates, Inc. (AA Driver Training Center) is a private company that was formed in 2016 to meet a growing need for reputable companies in New York City to train for-hire drivers. The mission of the driving school is to provide each student with a solid foundation of knowledge and skills to help them become a safe, responsible, and confident driver; we strive to be a one-stop resource center for existing and future TLC drivers. Position Summary: The Office Receptionist, serves as an office gatekeeper and performs front-desk administrative duties, greets visitors, oversees the office setting, maintains office supplies, and ensures compliance. Position Objective: To accurately understand and accommodate customer needs by providing satisfactory solutions within required time frame. Responsibilities Greet visitors, assess their needs, support them by providing information and direct them appropriately Assist and support the entire student enrollment process Establish a professional & friendly interface Find out caller’s objectives and proposed resolution Help students to set up TLC account and upload required documents to TLC Remind students to come to class and check attendance Collect course fees from students and ensure the accuracy and timely completion of transactions Support instructors and other administrative personnel with their administrative functions Maintain a variety of records, invoices, receipts, files and department databases Keep office supply room tidy and organize Troubleshoot and coordinate any office emergencies—e.g., power outage, internet outage (inform IT), fire extinguisher audit, etc. Maintain safe, clean reception area by following procedures, rules, and regulations. Other tasks as needed Qualifications Highly responsible and willingness to take ownership of every incoming request by delivering satisfactory solutions that meet or exceed client expectations Exceptional planning and organizational skills, including ability to prioritize Detailed-oriented Excellent customer service and interpersonal skills Ability to work in a fast-paced, highly demanding environment Self-motivated problem-solver Computer Literate Associate degree required, Bachelor degree preferred Bilingual English & Chinese is preferred This position is open for both full-time and part-time applicants. Job Type: Part-time Pay: $18.00 - $19.00 per hour Benefits: Paid time off Schedule: Monday to Friday Work Location: In person
Job description We are seeking a friendly, detail-oriented Clerk to assist with front-end operations, customer service, and inventory management. The ideal candidate is highly organized, customer-focused, and able to multitask in a fast-paced environment Schedule: Mon-Fri: (Both mornings & evenings available) Responsibilities: Greet customers warmly and provide excellent customer service Assist customers with general inquiries, recommendations, and transaction processing Handle cash register transactions, including sales, returns, and payments Making sure the register area is clean and well-maintained Assist staff with administrative tasks, such as filing, data entry and record-keeping Answer phones and direct customer inquiries to the appropriate pharmacy personnel Help verify patient information, updating insurances in prescription Assist in receiving and processing pharmacy inventory orders Assist with execution of business related services including, but not limited to, making copies, and faxes. May perform any number of additional duties in order to support the operation of the organization Qualifications: Will trained at job site or online Strong critical thinking skills Excellent written and verbal communication skills Strong attention to detail and ability to multi-task Strong organizational skills Basic computer proficiency and ability to learn Ability to work in a fast-paced environment while maintaining accuracy
Overview Medical Clinics of NYC is seeking a reliable, detail-oriented, and personable Medical Receptionist / Office Assistant to join our dynamic team. This position is vital to ensuring smooth day-to-day operations and delivering exceptional service to our patients and visitors. Responsibilities - Greet and check in patients in a friendly and professional manner - Schedule and confirm appointments via phone, email, and patient portal - Answer and direct incoming calls, take messages, and provide accurate information - Verify insurance information and obtain necessary authorizations - Collect co-pays and manage billing inquiries - Maintain and update patient records and ensure confidentiality - Assist with filing, scanning, faxing, and other administrative tasks - Support medical staff with documentation and follow-ups as needed - Keep the front desk and reception area clean and organized - Manage office supplies and inventory - Coordinate with other departments to ensure optimal patient care Required Skills and Qualifications - Proficient in office management practices with strong computer literacy skills. - Excellent organizational skills to manage multiple tasks effectively while maintaining attention to detail. - Knowledge of medical terminology and insurance verification. - Previous experience in a medical office or clinic setting is a plus. (Freshers can apply!) Join our team as a Front Desk Receptionist where you will play an essential role in delivering outstanding service while contributing to the overall success of our organization!
As a Customer Service Advisor and Administrator, you will be an integral member of an award-winning Customer Service department that demonstrates prides and passion for delivering outstanding service in an ever-changing industry. In the Customer Service Advisor & Admin position, you will be responsible for ensuring that you are supporting our customers queries proactively and professionally both verbally and through administration interactions in agreement with our Service Excellence requirements alongside our business key performance indicators. There will be a strong focus on first time resolution and excellent customer service. You will be working with a team of several other CSAAs across the states. The role will involve: Providing helpdesk/order fulfilment style support and advice via email and telephone, to our customers. Navigating Beulah Logistics systems and with a strong understanding of processes Providing excellent customer service Liaising with relevant data providers for all search queries to ensure the smooth running of the search ordering process. Investigating and offering a timely response to customer enquiries and requirements. Taking ownership of queries and actions appropriately. Ensuring customer queries are dealt with and actioned on a regular basis in accordance with the Helpdesk KPI’s. To work towards providing the highest standard of service in all interactions with customers, receiving consistent Level 2 Service Excellence scores. You will need to be proactive and self-motivated with excellent communication skills, both verbal and written. You will also have strong attention to detail with customer service at your core. You will also be committed to progressing your own learning and development. You will also have/be: Ability to work well under pressure and multi-task when required. Able to communicate effectively with customers by telephone and email. Able to work against performance targets surrounding quality and productivity. Ability to be extremely organised and have excellent attention to detail. Able to work flexibly, as a team as well as on your own to meet deadlines and targets. Ability to learn quickly and work within clearly defined processes but use own initiative when needed. Strong problem-solving skills with the desire to provide superior service. Computer experience including Teams, Word, Excel and Outlook. What it's like to work at Beulah Logistics: If you want to be part of a dynamic, fast-growing company, Beulah Logistics ticks all the boxes. We encourage passion, ambition and collaboration, both in our performance as a team and individually. New ideas are encouraged. We are the market leader in conveyancing products and services and constantly expanding into new sectors, creating fantastic opportunities for positive, team-orientated and self-motivated people.
Artisan Barber is not just a barbershop—it is a sanctuary of craftsmanship and community in the heart of New York City's Upper East Side. Founded in 2017, our philosophy is rooted in a deep commitment to providing exceptional grooming experiences where tradition and innovation intersect. We believe that a barbershop should be more than a place for a haircut or shave—it is a space where people connect, exchange ideas, and walk out feeling their best. Our team is dedicated to elevating the craft of barbering, with each of our artisans bringing a unique blend of skill, passion, and artistry to every client. From the moment you enter our doors, you are welcomed into an environment where every detail, from the aesthetic design of the space to the precision of each service, is designed with intention. The barbers at Artisan are true masters of their craft, constantly evolving and staying ahead of industry trends, all while fostering a warm, positive, and professional atmosphere for clients. With a rapidly growing client base of over 5,000 and multiple locations, Artisan Barber has become a cornerstone of the community—a place where our clients trust not only in our expertise but in our commitment to providing a personalized, exceptional experience every time they visit. We pride ourselves on offering the highest level of grooming services, paired with top-tier products that ensure our clients leave feeling transformed, confident, and their best selves. As we continue to evolve, we’re looking for talented barbers who share our passion for quality, service, and artistry. Whether you’re an established professional with a loyal following or a rising star ready to cultivate your clientele in a dynamic and supportive environment, Artisan Barber offers the perfect setting for you to grow, thrive, and make your mark in the world of high-end grooming. Location: High-End Boutique Barber Shop, Upper East Side Position Overview: We’re seeking a highly skilled and experienced Barber with 3-5 years of industry experience to join our team. Whether you’re an established stylist with a loyal clientele or looking to grow within a high-end boutique environment, we offer a flexible work culture with competitive pay and plenty of room for growth. As a part of our team, you’ll be expected to provide exceptional grooming experiences while contributing to the positive and welcoming environment we’ve created. Key Responsibilities: • Client Service: Provide high-quality haircuts, shaves, and grooming services to clients with precision and care. • Client Relations: Build strong relationships with clients, ensuring they leave feeling their best. Repeat clients and word-of-mouth are key to your success. • Product Knowledge: Educate clients on high-end products, making recommendations that align with their personal grooming needs. • Team Collaboration: Work with a close-knit team of barbers and staff to maintain an organized and efficient work environment. • Administrative Tasks: Use technology to manage appointments, communicate with clients via email, and stay organized. Qualifications: • Experience: 3-5 years of experience in a barbershop or salon setting, preferably in high-end Manhattan or Brooklyn locations such as Blind Barber, Fellow Barber, or similar. • Location: Must live within an hour of the Upper East Side for reliable commute and punctuality. • Skills: Must be comfortable with computers and email communication. • Client Base: A book of existing clients is a plus, but not required. • Commission: We offer competitive compensation starting at 45-50% commission depending on your experience and client base. If you do not currently have a book of clients, we will start you at 50% commission or an hourly rate of $18/hour. • Growth Opportunity: Our top barbers earn well, and there is significant room for growth within the company. Work Schedule: • Flexible schedule with options for full-time (30+ hours) or part-time (20-25 hours) work. • Ability to create your own schedule and work to your availability. Compensation: • Commission-Based Pay: Starting at 45-50% commission, with potential for higher rates based on experience and client base. • Hourly Option: If you are building a client base, we offer a base pay of $18/hour. • Growth Potential: Top barbers on our team make six figures, with strong earning potential for dedicated professionals. Why Join Artisan Barber? • Team Culture: We are a creative, passionate, and close-knit team. • Room for Growth: With a strong and established client base, there is room for you to grow, build your own book, and earn top-tier commissions. • Flexibility: Whether you want to work part-time or full-time, we have options to fit your needs. Join us at Artisan Barber where the art of grooming becomes a meaningful experience. Here, you won’t just be cutting hair—you’ll be creating moments of transformation for your clients, while refining your own craft in a community that celebrates artistry and growth. Apply now to join a team that values quality, skill, and individuality.
A Customer Service Representative (CSR) is responsible for interacting with customers to address their needs, answer questions, resolve issues, and provide product or service support. The role is pivotal in maintaining a positive relationship between the company and its customers, ensuring customer satisfaction and loyalty. Below is a detailed description of the responsibilities, skills, and qualifications for a typical Customer Service Rep The Customer Service Representative will serve as the primary point of contact for customers, handling inquiries, resolving complaints, processing orders, and providing product or service information. The role involves clear communication, problem-solving, and maintaining a high standard of customer care to enhance customer satisfaction. Key Responsibilities: - Respond to customer inquiries via phone, email, live chat, or social media channels in a timely and professional manner. - Provide accurate information about products, services, and policies to customers. - Address and resolve customer complaints effectively and empathetically, aiming for a first-call resolution. - Assist customers with order placements, tracking, modifications, returns, and refunds. - Maintain detailed records of customer interactions, transactions, comments, and complaints. - Collaborate with other teams (e.g., sales, technical support, and management) to address complex customer needs. - Identify opportunities to improve service processes and contribute to customer experience enhancements. - Meet or exceed key performance indicators (KPIs) such as response time, customer satisfaction scores, and issue resolution rate. - Stay informed about product updates, company policies, and industry trends to provide accurate and helpful assistance. Skills and Qualifications: - Communication Skills: Excellent verbal and written communication abilities to convey information clearly and interact effectively with customers. - Problem-Solving: Ability to identify issues, think critically, and provide solutions in a timely manner. - Empathy and Patience: Strong interpersonal skills to handle customer concerns with understanding and composure. - Attention to Detail: Accurately document interactions and handle customer accounts with a high degree of accuracy. - Multitasking: Capability to manage multiple customer requests simultaneously while maintaining quality service. - Technical Proficiency: Comfort with using customer service software, databases, and Microsoft Office or other related tools. - Time Management: Efficiently manage time to meet deadlines and performance metrics. - Adaptability: Ability to adjust to changes in customer needs, company policies, or technology. Education and Experience: - High school diploma or equivalent; associate or bachelor’s degree preferred. - Prior experience in customer service, sales, or related roles is advantageous but not always required. - Knowledge of CRM (Customer Relationship Management) software is a plus. - Work Environment: Customer Service Representatives may work in various settings, such as call centers, retail environments, or from home as remote agents. The role often involves sitting for extended periods, using a computer, and having direct communication with customers through various channels. Career Path: With experience, a Customer Service Representative may advance to roles such as Customer Service Manager, Team Lead, Account Manager, or even positions in sales or marketing. Compensation and Benefits: Compensation can vary based on experience, location, and company, but typically includes a competitive salary, benefits such as health insurance, paid time off, and potential performance bonuses