Front Desk Agent

Terrific Tigers Learning Center is a community-focused childcare program dedicated to providing high-quality center-based care for families in Queens. We support every aspect of a child’s growth and development in a safe, loving, and enriching environment. Our program lays a strong educational foundation, preparing children for academic success and lifelong learning. We believe that families are a child’s first and most important teachers, and we work closely with parents to ensure each child thrives. Terrific Tigers are currently seeking nurturing, passionate, and enthusiastic educators who are committed to making a meaningful impact in the lives of young children. All positions are 12-months. Work hours are 8:00 am-6:00 pm Requirements for Lead Teacher Position: Enrolled in or completed Bachelors degree in Child Development or Early Childhood Education. NY State Certification in Early Childhood Education B-2 (preferred). 1 to 2 years of experience working with children (ages 3-5). (Preferably in a childcare or school setting). Familiarity with Head Start/Early Head Start, the Creative Curriculum, preschool assessments, creating lesson plans, behavior management and early childhood practices. Must be willing to complete paperwork including lesson plans, child assessments, child daily logs and classroom logs. Spanish speaking highly preferred. Provide a safe, positive, creative and nurturing learning environment at all times. Guide children to learn language, gain autonomy, interact socially and participate in physical activities. Keep parents informed of their child’s progress and growth. Assist team members and volunteers in maintaining an orderly, safe and attractive classroom. Complete and submit all required paperwork and documentation as scheduled. Delegate and assign tasks as described in the job descriptions and program policies. Encourage parents to be active participants in their child's education. Ensure that all classroom activities are developmentally appropriate and carried out on a daily basis. Handle emergency situations as designated by program policies and procedures. Provide a setting that meets the individual needs of children, assess each child's developmental needs and write individual lesson plans. Flexible, and work with colleagues in a professional manner. Love working with young children. Support the diversity initiatives of the school. Strong written and verbal communication skills. Requires minimal supervision. Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time. Dependability - Follows instructions, responds to management direction; takes responsibility for own actions. Judgement - Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in the decision-making process; makes timely decisions. Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and principles; upholds organizational values. Organizational Support - Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; benefits organization through outside activities. Additional center/school requirements may apply.'

Help families find the help they need! JOB IS IN QUEENS - REMOTE AND ON THE FEILD Work with families and navigate the Medicaid system with them. Help them find housing, mental health services, occupational health services, and all other New York programs. This job is partly remote and partly on the field. You'll be going to families' homes and speaking with them about what services they may need, helping them find those services, and helping refer them over too! Job duties: - Complete initial and annual comprehensive assessment of medical, behavioral health, and social service needs for the assigned health home enrollees. - Provide disease-specific education and information regarding community resources. - Collaborate with a variety of community providers and resources to obtain needed services and support, utilizing community and family resources to create a sustainable support system. - Request and coordinate team and patient meetings as needed or requested by patient/family and/or team and/or escalate care management when medical assessment is needed. - Ensure that diagnostic, post-hospitalization, and specialty referrals have been executed and that results received and acted upon as needed. - Document plan of care, patient utilization, activities, and other required information with the State and EMR. - Monitor assigned enrollees' utilization of services, ensuring care is accessible, attended, and effective. - Provide regular data to the team on patient compliance and strategies to improve patient compliance. - Participate in on-call activities as directed/scheduled by the Program Coordinator. - Participate in regularly scheduled team meetings as prescribed by the practice's policy. - Participate in cultural competency events and training appropriate to job duties. - Frequent non-medical management coaching, education, follow-up visits, and phone calls to patients to monitor progress and identify new barriers or concerns. - Assisting with financial or other social issues that may provide barriers to patient compliance - Providing education/guidance to patients and family on tools to manage chronic illnesses, developing individual and web-based tools and resources to improve compliance. - Identifying and connecting patients with community resources to assist with improving compliance with treatment protocols and social issues (e.g. legal aid). - Accurately and timely document all interventions into prescribed electronic medical record systems to ensure timely reimbursement in compliance with New York State Health Home regulations and Patient-centered medical home regulations. - Participate in patient/outpatient care training regarding the care management strategies for difficult-to-manage patients, and educate office staff on patient or office system issues, including communicating patient care inconsistencies between the primary care physician and referring specialists. Job Qualifications - The Health Home Care Manager must have a BA and a minimum of 2 years of relevant experience in Human Care Services. - Excellent communication and team skills, including the ability to form strong collaborative interdisciplinary partnerships across care settings. - Sound computer knowledge and skills, including an aptitude for using health information technology to guide activities. - Ability to work independently and meet deadlines. Creativity and strong organizational skills. - Valid NYS driver's license including access to reliable transportation that enables fulfillment of the position's travel requirements

Assistant is responsible for helping our staff with multiple professional duties. This position will be mainly remote, but may require in person assistance from time to time. Multilingual candidates preferred, but not required. Must be a resident of New York City, Nassau, Westchester or Northern New Jersey. Duties include, but are not limited to, answering phone calls and greeting clients, contributing to fact-checking, compiling data, and communicating with contractors, etc. Communicating with clients via phone, by email. Briefing the manager and other employees. Seeing to administrative tasks like making copies and sending invoices. Attending meetings, taking accurate notes on proceedings. Organizing documents and record-keeping. Transcribing and proofreading documents. Scheduling client appointments. Might be required to go to properties in New York City or New Jersey from time to time. Maintaining client confidentiality and privacy. INDEPENDENT, SELF-MOTIVATED, TIME FLEXIBILITY, RESPONSIVE and AVAILABLE. Probationary period before permanent official offer.

The Floor Manager is responsible for leading, managing, and overseeing service. They manage their teams through the lens of Jack’s Wife Freda culture, ensuring the employee experience and the guest experience meet company standards. They embody the Jack’s Wife Freda philosophy of “leading from the door,” building connections and fostering community outreach. This key team member actively builds engagement and coaches their hourly teams. The Floor Manager leads by example, inspiring their team and their restaurant. The Floor Manager must have a full understanding of each area of their business, managing the day-to-day of their location, collaborating with their peers, and supporting their AGM. They are responsible for growing great talent from within through training, setting a high standard for service, and mentoring new talent. Responsibilities: ● Assist with training and development of new and existing employees. ● Foster teamwork among employees and peers. ● Work with FOH & BOH teams to ensure a consistent, outstanding guest experience. ● Address guest needs in an effective and timely manner. ● Work to minimize waste and maximize product through daily inventory check. ● Assist AGM to follow all NYC Department of Health standards (FOH DOH checklist), maintaining an “A” Grade. ● Authorize, control, and review all comps/ voids per shift. ● Identify, address and document daily employee performance issues according to HR standards. ● Ensure that each service is properly staffed and assign sections accordingly to ensure excellent service. ● Participate in regularly scheduled and yearly employee training. ● Follow proper cash handling procedures, holding employees accountable for proper cash handling (cross check with POS cash due and tips amount). ● Verify & correct time entries & tips in POS system to prepare payroll for AGM review. ● Create an enjoyable dining room atmosphere including lighting, music and temperature levels consistently. ● Perform varied duties to ensure proper restaurant operation according to standard operating procedure. ● Delegate service tasks accordingly to ensure that the service team is working together. ● Complete assigned projects in a timely manner. ● Direct and manage employees through the lens of Jack’s Wife Freda’s culture. ● Respond to guest needs through the lens of the Jack’s Wife Freda culture. ● Provide feedback about the employee experience with managers at weekly manager meetings, focusing on retention. ● Execute performance discussions and work with the management team to hold employees accountable through in-the-moment feedback. ● Participate in constructive communication between employees and BOH managers. ● Have a thorough understanding of and uphold policies and procedures of the Jack’s Wife Freda handbook, employee benefits, and company philosophies. ● Suggest and execute unique ways to show appreciation to Jack’s Wife Freda employees. ● Communicate any maintenance and repair as needed. ● Communicate any guest/staff issues. ● Support a decision-making process that empowers the team. ‘How we treat each other is the energy, magic and aspiration of Jack’s Wife Freda’ Jack’s Wife Freda provides equal employment opportunities (EEO) to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability status, genetic information (including family medical history), marital status, amnesty, status as a covered veteran or any other characteristic protected by applicable federal, state, and local laws.

Comedy Club Manager - Part-time Fridays: 6:00 PM – 11:00 PM Saturdays: 4:00 PM – 11:00 PM Pay Rate: $25–$35/hour (depending on experience) About Us: High Line Comedy Club is a vibrant and welcoming space for comedy lovers. We’re dedicated to delivering exceptional entertainment and creating a memorable experience for our guests. We’re looking for a reliable and enthusiastic Comedy Club Manager to help ensure our shows run smoothly. Key Responsibilities: Event Setup: Configure the event space, including stage, AV systems, and arranging tables and chairs to match the evening’s requirements. Guest Check-In: Manage guest check-in using the Eventbrite app, ensuring a seamless entry process. Customer Support: Address and resolve guest inquiries and issues in a friendly and professional manner. Venue Maintenance: Bussing tables and reset the space between shows to maintain a welcoming environment. Coordination: Communicate effectively with the club owners and report any issues or updates as needed. Requirements: - Previous experience in event management, hospitality, or customer service preferred. - Familiarity with AV systems and basic troubleshooting skills is a plus. - Strong interpersonal and communication skills. - Ability to multitask and remain calm under pressure. - Availability to work Fridays and Saturdays during the stated hours. Must be at least 18 years old. What We Offer: - Competitive hourly pay. - Fun and energetic work environment surrounded by laughter and entertainment. - Opportunity to grow as the club expands its operations. If you’re organized, personable, and enjoy being part of a lively entertainment scene, we’d love to hear from you!

We are seeking an enthusiastic and customer-oriented Ticket Agent to join our team. As a ticket agent, you will be responsible for assisting customers with ticket purchases, providing information about our tours, and ensuring an excellent experience for all passengers. Sell tour tickets to customers in-person. Provide tourists with information about routes, stops, and tour schedules. Handle customer inquiries and ensure high-quality service. Assist passengers in navigating the tour route, including helping with any questions during the journey. Maintain accurate sales records and transaction logs. Promote special offers, discounts, and packages to potential customers. Assist with the management of ticket inventory. Ensure the cleanliness and organization of the ticketing area. Qualifications: High school diploma or equivalent; prior experience in customer service or tourism is a plus. Strong communication and interpersonal skills. Ability to work in a fast-paced, dynamic environment. Knowledge of local landmarks and attractions is beneficial. Previous experience with ticketing systems is a plus. Ability to work flexible hours, including weekends and holidays.

Join Our Team as a Front of House at Fluffy Fluffy! Are you passionate about souffle pancakes, desserts and customer service? Do you enjoy creating a positive experience for others? Fluffy Fluffy is looking for a friendly, dedicated front of house to join our team and contribute to the exceptional service our customers love! Position: Front of House Location: 153 1st Ave Employment Type: Full-Time/Part-Time Responsibilities: Greet and assist customers with a friendly and welcoming attitude. Accurately handle customer transactions and process payments. Maintain a clean and organized cash register area. Collaborate with team members to ensure smooth store operations. Assist in restocking and organizing inventory as needed. Promote Fluffy Fluffy’s products and services to customers. Ensure a high level of customer satisfaction through efficient service. Requirements: High school diploma or equivalent preferred. Previous cashier or customer service experience is a plus. Strong communication and interpersonal skills. Ability to work in a fast-paced environment. A positive attitude and a team player mindset. Must be able to work flexible hours, including evenings and weekends. Why Join Fluffy Fluffy? Competitive pay and benefits. Employee discount on Fluffy Fluffy products. Opportunities for career growth and development. A supportive and inclusive work environment. If you're ready to become part of the Fluffy Fluffy family and provide an unforgettable experience to our customers, apply today!

Overnight Front Desk Manager Location: Hudson Yards Hotel, New York, NY Schedule: Overnight shifts, including weekends and holidays About Us Hudson Yards Hotel is a boutique property at the heart of New York City, blending luxury with a warm, personalized guest experience. Our team is passionate about hospitality, and we believe in creating a workplace where everyone feels valued. Your Mission As the Overnight Front Desk Assistant Manager & Acting Manager on Duty, you will be the primary point of contact for guests and hotel operations overnight. You will ensure smooth check-ins and check-outs, address guest concerns, and oversee the front office team to deliver an exceptional guest experience. In the absence of senior management, you will handle operational decisions, resolve guest issues, and coordinate with other hotel departments to maintain seamless service. Key Responsibilities - Guest Services & Front Office Operations - Serve as the Acting Manager on Duty (MOD) overnight, ensuring efficient front office operations and addressing any guest needs. - Oversee guest check-in/check-out process, ensuring proper identification and payment methods are secured. - Supervise and support the front office team, ensuring all guest interactions are warm, personalized, and efficient. - Handle and resolve guest complaints or service issues that cannot be settled by front desk agents, providing timely follow-up. - Monitor and manage VIP guest arrivals and departures, ensuring all special requests are fulfilled. - Motivate and encourage team members to upsell rooms and services, driving additional revenue. Financial & Administrative Duties - Ensure all folio postings, deposits, and settlements are handled properly and in a timely manner. - Maintain accuracy in cash handling, billing, and financial transactions, ensuring compliance with internal audit procedures. - Prepare and distribute end-of-shift reports to senior management and ensure all key information is documented. Hotel Safety & Operations Oversight - Maintain a visible and proactive presence throughout the hotel, monitoring safety and security. - Coordinate with housekeeping and maintenance to address any urgent facility issues overnight. - Ensure all internal policies and security procedures are upheld to maintain a safe environment for guests and staff. What You Bring - 3+ years of front office experience in a hotel environment, with at least 1 year in a leadership or supervisory role. - Strong problem-solving skills, able to handle guest concerns with professionalism and efficiency. - Excellent communication abilities (verbal, written, and body language) to interact with guests, team members, and management. - Ability to work independently and make operational decisions in the absence of senior leadership. - Strong financial acumen, ensuring accuracy in transactions. - Experience using hotel management systems (e.g., Mews, Opera, or similar). - Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). - Must be legally authorized to work in the United States. Why Join Us? - Opportunity to work in a start-up boutique hotel with a growing and dynamic team. - Gain valuable leadership experience as the overnight Manager on Duty. - Work in a fast-paced, guest-focused environment where every night is unique. If you’re a night owl with a passion for hospitality, apply today and help us create unforgettable guest experiences!