Booking agent jobs in New York, NYCreate job alerts
- Sawane Travel
Travel Agents13 days agoPart-timeMelrose, The BronxResponsibilities: Plan details for travel including transportation, accommodation, and airlines. Work with clients to determine their traveling needs. Guide clients on the appropriate styles of transportation, travel dates, costs, and accommodations. Manage large-scale events including conferences and retreats. Book transportation and hotel reservations on behalf of clients. Collect payments and pay fees. Resolve travel issues, complaints, and refunds. Meet sales targets and profit goals. Maintain client information and financial records. Ensure you stay up-to-date with tourism trends by attending travel seminars. This is the opportunity to own and operate your own travel agency! You can apply directly here to start as soon as possible!
No experienceEasy apply - Gilded Ritual
Client Coordinator2 months agoFull-timeManhattan, New YorkFull job description THE EXPERIENCE Gilded Ritual is a full-service, therapeutic nail and facial bar located in the heart of TriBeCa that provides an integrative luxury approach to manicures and full hand treatment, pedicures, and other beauty services. Its expert staff of manicurists and beauty professionals can help guests establish a healthy nail and skincare routine in an enjoyable atmosphere. Professional Objective – To provide superior customer service to the clients at Gilded Ritual. To ensure that external customers receive a memorable and satisfying experience during every contact with our business, and that internal customers are able to do their best possible work. The Client Coordinator is the client’s first contact with the spa, whether by telephone or in person. They set the tone for the visit from the moment they begin interacting with the clientele. The Client Coordinator aligns communication and work activity within the spa, and is a primary agent of customer satisfaction and quality management. Job Activities Acts as a skilled and gracious host to guests of the spa and studio, insuring their complete comfort and satisfaction Schedules, confirms and guarantees all appointments according to the company protocols Provides thorough and knowledgeable explanations of the available services in order to maximize each sale and optimize customer satisfaction Provides sterling telephone service to customers Coordinates client appointment schedules to ensure smooth and efficient workflow Checks guests in and out, offering future booking and actively building client retention Performs sales transactions, creates and takes responsibility for point of sale data, follows procedures and maintains high standard of accuracy Orients guests to the facility and sets them up for desired treatments as needed Conducts walk-in retail sales Sells gift cards, advises on gift selection, maintains accurate gift sales data Helps to maintain a beautiful and clean physical environment in public areas of the spa Provides facility tours to visitors and prospective clients Facilitates effective workflow for internal customers (technical staff) Attends and participates in general and team meetings Maintains a polished and professional personal image Desired Qualifications Friendly, positive attitude! Experience in direct customer care (hospitality and retail experience excellent) Basic computer skills and ability to learn our software application Excellent communication skills Schedule flexibility Energetic, accustomed to a fast pace, experienced at multi-tasking Zenoti Software and Hotel experience is preferred Expected hours: 20 – 40 per week Benefits: Employee discount Flexible schedule Paid time off Schedule: 8 hour shift Weekends as needed Work Location: In person
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