Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you.
Ultimately, you will help create a pleasant and memorable stay for our guests.
Responsibilities
Perform all check-in and check-out tasksManage online and phone reservationsInform customers about payment methods and verify their credit card dataRegister guests collecting necessary information (like contact details and exact dates of their stay)Welcome guests upon their arrival and assign roomsProvide information about our hotel, available rooms, rates and amenitiesRespond to clients’ complaints in a timely and professional mannerLiaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needsConfirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guestsUpsell additional facilities and services, when appropriateMaintain updated records of bookings and payments
Requirements and skills
Work experience as a Hotel Front Desk Agent, Receptionist or similar roleExperience with hotel reservations software, like Cloudbeds and RoomKeyPMSUnderstanding of how travel planning websites operate, like Booking and TripAdvisorCustomer service attitudeExcellent communication and organizational skillsDegree in hotel management is a plus
- Experience
- Required
- Languages
- English – Advanced
- Employment
- Full-time
- Schedule
- Monday - Friday 9am-5pm, 12am-8am
- Salary
- $20 – $25 hourly
39 West 21st Street, Manhattan, 10010, New York
Concierge • 11-50 Employees
Hiring on JOB TODAY since January, 2025
NY based Travel Assistance and Concierge Company
Post a job and hire
Similar jobs
- Pointe Plaza Hotel
Front Desk Agent1 day ago$19–$22 hourlyFull-timeWilliamsburg, BrooklynCheck in and check out guests Take and enter phone reservations Attend to guests needs and requests Coordinate with housekeeping maintenance and management Please indicate if you have any prior Hotel experience
Immediate start!No experienceEasy apply - Globe Life National Income Division: Arias Organization
Insurance Agent10 days ago$80000–$350000 yearlyFull-timeManhattan, New YorkFully remote, flexible schedules, unlimited commissions, unlimited growth potential in regards to company structure. Willing to train and direct individuals who want to boost their income, protect as many families as possible, or need a job with flexible pay and flexible schedules. How hard you’re willing to work directly correlates to how much you want to be paid.
Immediate start!Easy apply - primerica Financial Services
Agent15 days ago$2000–$4000 monthlyPart-timeLong Island City, QueensPrimerica is a financial services marketing company that teaches families how to develop wealth, save money, shows them how to retire comfortably and teaches them how to eliminate debt. We have a paid training program where as your learning the business your also getting paid. You would be in training to obtain a license and become a Financial representative with a company listed on the New York Stock exchange where your'e also able to build your own business. Independent Contract- Comission Based Career
No experienceEasy apply - Globe Life National Income Division: Pappas Akuamoa Organization
Life Insurance Agent/Specialist25 days agoFull-timeLong Island City, QueensMonthly average $1,000 to $10,000+ Multiple Company Bonuses No experience needed Remote in hybrid positions available Opportunities for leadership Residual income Discounted licensing class
No experienceEasy apply - New York Iconic Tours
Urgent need for Rush Season Ticket Sales Agent needed28 days agoFull-timeManhattan, New YorkWe are seeking an enthusiastic and customer-oriented Ticket Agent to join our team. As a ticket agent, you will be responsible for assisting customers with ticket purchases, providing information about our tours, and ensuring an excellent experience for all passengers. Sell tour tickets to customers in-person. Provide tourists with information about routes, stops, and tour schedules. Handle customer inquiries and ensure high-quality service. Assist passengers in navigating the tour route, including helping with any questions during the journey. Maintain accurate sales records and transaction logs. Promote special offers, discounts, and packages to potential customers. Assist with the management of ticket inventory. Ensure the cleanliness and organization of the ticketing area. Qualifications: High school diploma or equivalent; prior experience in customer service or tourism is a plus. Strong communication and interpersonal skills. Ability to work in a fast-paced, dynamic environment. Knowledge of local landmarks and attractions is beneficial. Previous experience with ticketing systems is a plus. Ability to work flexible hours, including weekends and holidays.
Immediate start!Easy apply - forbes and cambridge
Front Desk Agent29 days ago$20–$25 hourlyFull-timeManhattan, New YorkFront Desk Agent Job Responsibilities: Welcome customers and guests in a warm and friendly manner. Ascertains their purchasing needs. Assists customers in a branded, friendly, proactive, and efficient manner with appropriate follow-up as necessary. Knows all essential aspects of our business operations. Collects payments by accepting cash, check, or charge payments from customers; and makes change for cash customers. Verifies credit acceptance by reviewing and recording customer information and operating credit card authorization systems. Balances cash drawer by counting cash at beginning and end of work shift. Monitors lobby and work area determine customer flow. Responds to customer inquiries and requests in a timely, friendly, and efficient manner. Facilitates correspondence with customers. Acts as the site liaison for the services and sales center. Works collaboratively with other staff, managers, and resources.
Easy apply - Karysh
Social Media Manager1 month ago$3000–$5000 monthlyFull-timeWilliamsburg, BrooklynOverview We are looking to hire a social media manager who will develop and implement our social media strategy for Karysh. This role involves creating engaging content, managing our social media accounts, and analyzing performance to drive our brand’s online presence especially on TikTok. The ideal candidate should have an understanding of Pakistani culture and diaspora in North America especially as it pertains to social media. Key Responsibilities - Develop and execute a comprehensive social media strategy. - Create, curate, and manage all published content (images, video, written) across TikTok and Instagram. - Monitor, listen, and respond to users in a social way while cultivating leads and sales. - Analyze key metrics and adjust strategies to meet business goals. - Collaborate with other departments to manage reputation, identify key players, and coordinate actions. - Develop and expand community and influencer outreach efforts. - Design and create social ad campaigns, monitoring and reporting on their effectiveness. - Stay updated with the latest social media trends, tools, and technologies. - Provide regular reports on social media performance and suggest improvements. Qualifications and Skills - Proven working experience in social media marketing across TikTok, and Instagram. - Experience with other socials like Facebook, Twitter, Linkedin, and Pinterest is a plus. - An understanding and background of Pakistani and desi culture especially within North America. - Excellent consulting, writing, editing (photo/video/text), presentation, and communication skills. - Demonstrable social networking experience and social analytics tools knowledge. - Knowledge of online marketing and a good understanding of major marketing channels. - Positive attitude, detail, and customer-oriented with good multitasking and organizational ability. - Familiarity with paid social media advertising on platforms like Google, Instagram, and TikTok. About Our Company Karysh is a Western outerwear fashion brand bringing high quality Pakistani fabrics and tailoring for everyday and evening wear. We're looking for ambitious, team oriented individuals who want to learn and grow in a fast paced environment. Next Steps If you're interested, please share your portfolio and CV.
Easy apply - forbes and cambridge
Lobby attendant1 month ago$20–$25 hourlyFull-timeManhattan, New YorkFront Desk Agent Job Responsibilities: Welcome customers and guests in a warm and friendly manner. Ascertains their purchasing needs. Assists customers in a branded, friendly, proactive, and efficient manner with appropriate follow-up as necessary. Knows all essential aspects of our business operations. Collects payments by accepting cash, check, or charge payments from customers; and makes change for cash customers. Verifies credit acceptance by reviewing and recording customer information and operating credit card authorization systems. Balances cash drawer by counting cash at beginning and end of work shift. Monitors lobby and work area determine customer flow. Responds to customer inquiries and requests in a timely, friendly, and efficient manner. Facilitates correspondence with customers. Acts as the site liaison for the services and sales center. Works collaboratively with other staff, managers, and resources.
Easy apply
