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A special occasion calls for great food! As a Sous Chef with The Plaza, A Fairmont Managed Hotel, you will lead a team of culinary professionals in creating spectacular dishes that will create memorable dining experiences for our Guests. Reporting to the Senior Sous Chef, responsibilities and essent

The Millennium Hilton New York One UN Plaza is looking for a temporary Guest Service Agent to join our team! Our 439-room Midtown high-rise is the closest hotel to the United Nations and half a mile from Grand Central Station. Take in unobstructed views of Manhattan and the East River skylines. Hilt

Senior Operations Manager (Restaurant / Airport Lounge) LGA Airport Plaza Premium Group Plaza Premium Group is the global leader in airport lounges and hospitality! With over 25 years of experience, we are redefining travel by creating seamless, world-class airport experiences in over 350 locations worldwide. From award-winning lounges to premium airport services, we take pride in delivering exceptional comfort, convenience, and care to travelers. As a dynamic and fast-growing company, we offer exciting career opportunities, a diverse and inclusive workplace, and the chance to be part of a team that’s shaping the future of travel. If you're passionate about hospitality and thrive in a fast-paced, customer-focused environment, we’d love to have you on board! Overall responsible for the operations and management of the day-to-day activities of a NEWLY BUILT airport restaurant. The work of the SR Operations Manager includes working within established corporate policies and procedures to achieve customer satisfaction, company standards of quality and safety, through quality customer service, communication and general problem solving, as well as coordinating administrative and operational activities of assigned team members. In addition, the role will perform a full range of evaluations of all positions and customer service duties in support of company and customer operations. The SR Operations Manager has proficient knowledge of all service level agreements and procedures and of all positions and owns the level of service for the operations. Responsibilities: Pre-Opening • Work closely with the pre-opening task force and finalize the pre-opening plans from a lounge operational point of view (project management)., • Working with Facilities for knowledge of all equipment and working with vendors., • Support the USA operations team with open line of communication, mitigating surprises., • Coordinate with Learning & Development on restaurant trainee staff orientation, onboarding, and training., • Work closely with Procurement and be the local support in the sourcing of operating equipment and service providers., • Coordinate with Global / Regional IT in the setup of IT systems. Restaurant Operations • Expert with LOP knowledge and drives all SLA executions through high level action plans., • Achieve set goals by prioritizing, organizing, and completing objectives/projects on the deadlines established., • Swift reaction to customer complaints and queries and follow up with operations team. Root cause analysis for recurring complaints as well as corrective and preventive actions to all complaints., • Attend Operations meetings and provide operational updates. Provide solutions to operational challenges., • Validating forecast traffic and staffing levels., • Proficient knowledge of culinary recipes and procedures., • Liaising with tri-party agreements to ensure service level agreements are met., • Ensuring the operations runs to contract obligations., • Procurement – ensure all products are procured and supplied. All par levels are to be maintained efficiently for the bar., • Responsible for all required Liquor Licenses for leadership and staff that is mandated., • Accountable for direct communication with leadership and facility department for ongoing repair and maintenance, • Validating entire badging and parking system and compliance., • Working with airport relationships and guidelines. Quality Standard & Brand Attributes • Delight the customer with every single interaction and require the same from the entire front-line team to create a positive experience for all guests., • Daily, weekly, monthly audits to ensure service level agreement per contract and inspections., • Ensure the service standards are maintained as per Operational Manuals as well as Corporate Policies & Procedures., • Perform e-LSQ to maintain regular internal audits of the lounge and of service. People • Ensure lounge staff team members are trained competently and have the tools, resources and equipment needed to carry out their job functions effectively., • Design metrics, routines, and supporting tools to drive desired Culture, engagement, quality, sanitation, safety, security, and productivity standards in the team. Requirements: • Minimum 8 years’ experience in hospitality: hotel, resort, private club, or airport lounge. Ideally in F&B (restaurant and bar management) in a General Management role for at least 5 years., • Experience in a high-end, luxury hospitality or airport lounge environment is required and is an advantage., • Able to work under pressure with excellent time management., • Independent, capable in handling diversity in a multicultural organization, • Willing to travel, • Project management skills, organization skills, and strong time management skills, • Strong written and verbal communication skills, • Demonstrated knowledge in budget and forecast planning., • Leadership skills and the ability to motivate staff., • Proficiency with IT tools and systems. Can troubleshoot at basic user level (POS systems, Inventory software, Word, Excel, PowerPoint, SharePoint, Microsoft Teams)., • Full Time – schedules are often irregular and may include some long days, nights, weekends, and holidays.

The Millennium Hilton New York One UN Plaza is looking for a temporary Guest Service Agent to join our team! Our 439-room Midtown high-rise is the closest hotel to the United Nations and half a mile from Grand Central Station. Hilton is recognized as the best hospitality workplace in the world and t

The Millennium Hilton New York One UN Plaza is looking for a temporary Room Attendant to join our team! Our 439-room Midtown high-rise is the closest hotel to the United Nations and half a mile from Grand Central Station.

Room Attendant Temporary Position At Millennium Hilton New York One UN Plaza. The Millennium Hilton New York One UN Plaza is looking for a temporary Room Attendant to join our team! Our 439-room Midtown high-rise is the closest hotel to the United Nations and half a mile from Grand Central Station.

We are currently seeking talented full-time food expeditors to join our team at the Crowne Plaza Hotel-JFK Airport in Queens, New York.

Job DescriptionCompany Description The FAENA Movement is one of culture, art and community. The FAENA Culture is steeped in the warmth and traditions of the south combining authentic and attentive hospitality with the world’s finest amenities. We act as a catalyst in making dreams a reality with the collaboration of ideas. Creating carefully curated spaces paired with excellence in service to delight the most sophisticated guests as they are indulged by the FAENA Culture. Following Buenos Aires and Miami Beach, Faena New York, will find its home at 500 West 18th Street, overlooking the High Line in a building designed by Bjarke Ingels Group. This latest opening will be synonymous with sophistication, glamour, breathtaking artwork, and cultural trendsetting. This opening will mark the resurgence of luxury nightlife experiences in New York with dynamic food and beverage venues and programming that will make Faena the ultimate destination for the sophisticated traveler to New York. Job Description Ensure the cleaning and supplying of guest units and the comfort of all guests as set by Faena procedures and standards. Also, will comply with any additional requests that may arise pertaining to Housekeeping Room Attendant duties. This full-time position has a rate of $30.00 per hour. DUTIES AND RESPONSIBILITIES * Clean guest rooms and suites following the established procedures and standards. * Adhere to the established standard of safety, fire regulations, and department procedures and policies. * Able to utilize PMS/App to be advised of assignments and/or any computerized applications. * Comply with Work Rules and Standards of Conduct as set forth in the Employee Handbook. * Complete work assignments from the Housekeeping Department as assigned using required keys, equipment, supplies, etc. * Remove all garbage and recyclable items and place in the appropriate bins inside the service area. * Offer assistance to any guest in a courteous and friendly manner. * Maintain proper and clean uniform and grooming standards. * Respond properly in any hotel emergency or safety situation. * Perform other tasks or projects as assigned by hotel management and staff. * Restocks used amenities such as shampoo, lotions, cotton balls, stationery, etc., as needed. * Replace flowers as needed * Prepares assigned rooms for turndown guests. * Clean and maintain all terraces of the hotel. * Ensure cleanliness and tidiness in occupied rooms, turndown rooms and check-out rooms as assigned. * Clean and maintain the main guest entrance area and adjacent plaza area including but not limited to removal of cigarette butts, trash, snow, leaves etc. * Comply with any additional requests that may arise pertaining to Housekeeping duties. * Report to work on time. Is aware of the schedule at all times and if unable to attend work, notifies the Supervisor in adequate time as per Faena policy. * Adhere to meal break policy and proper payroll procedures. Qualifications * Minimum 1 year of experience in luxury hotel housekeeping preferred. * Familiarity with proper cleaning techniques and safety protocols. * Ability to work efficiently and independently with minimal supervision. * Must be detail-oriented and quality-driven. * High school diploma or equivalent preferred. * Bilingual preferred (Spanish/English). SKILLS * Excellent attention to detail and cleanliness. * Ability to manage time and meet deadlines for room assignments. * Friendly, respectful, and guest-oriented demeanor. * Strong communication with colleagues and supervisors. * Ability to work in a fast-paced, physically demanding environment. PHYSICAL DEMANDS AND WORK ENVIRONMENT * Endure various physical movements throughout the work areas * Ability to move safely in uneven terrain or in confined spaces * Remain active, constantly moving, or prolonged periods sitting at a desk and working on a computer throughout work shift * Medium Work: Exerting up to 40 pounds of force occasionally, and/or 20 pounds of force frequently, and/or up to 10 pounds of constantly moving objects, may occasionally lift and/or move up to 25 pounds Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionCompany Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit Be a part of the historic castle on the park, The Plaza, A Fairmont Managed hotel, a timeless landmark capturing memories since 1907. Located in the heart of midtown, The Plaza now features 282 luxury hotel rooms and suites, the elegant Champagne Bar as well as the legendary Palm Court, New York City’s premier destination for afternoon tea. The Plaza offers the Five Diamond standard of excellence and sophistication while offering an authentically local and unrivalled experience for our guest. Job Description The Room Attendant Extra must maintain Five Star/Five Diamond cleanliness standards in accordance with Fairmont Hotels. Our Housekeeping team makes an impression on every guest by exuding a warm and engaging service attitude. Essential Job Functions:  Responsible to sign for assigned keys, pager, work paper and return by end of shift  Maintain record of rooms cleaned throughout the shift and mark assignment sheet accordingly  Remove dirty linen from beds in guest’s room and remake bed with fresh clean linen  Ensure all soiled linen is regularly returned to linen room and properly chuted  Clean and sanitize all areas of guest room and adhere to the established Housekeeping Departments Standards:  Tidy guest clothes, pair shoes and align guest toiletries  Clean all window sills by wet dusting  Empty trash and ensures that trash receptacles are clean  Disinfect telephones and receiver  Inform Housekeeping Management of any problems or unusual circumstances  Assists guests with housekeeping –related requests in timely, professional manner (Immediately contact Manager or housekeeping office coordinator if unable to help)  Vacuum all guests’ rooms both occupied and vacant daily. Mop whenever necessary  Clean all walls lights/ceiling lights as required  Change room status via telephone interface after completion of room cleaning  Restock mobile packs for the next day  Report any equipment that is malfunctioning  Immediately report all Health & Safety Hazard/Issues  Attend any training courses given by Housekeeping and Training Director  Inform Housekeeping Management of any absence from duty, reasons, and request days off for holidays on appropriate form  Report all Engineering deficiencies to Housekeeping Coordinator and or Manager  Perform other related duties as requested by supervisor  Adhere to Fairmont Grooming Standards at all times  Comply with all hotel and departmental standards, policies and procedures  Observe health and safety guidelines at all times  Wear safety equipment and /or protection if required Hourly Rate: $29.9044 - $39.8725 Qualifications  Knowledge of proper chemical handling  Must be able to read labels on chemical bottles.  Must be able to use all cleaning chemicals, not developing an allergic reaction  Ability to perform all above mentioned general and specific job duties  Ability to perform and complete assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, and cooperativeness  Ability to approach all encounters with guests and employees in a professional, courteous and service-oriented manner  Ability to understand and comply with all hotel and departmental standards, policies and procedures  Demonstrate flexibility and adapt to last minute changes  Able to work responsible and well organized  Able to multitask  Must be flexible in terms of working hours; must work weekends and holidays  English verbal and written communication skills mandatory, second language a plus  Interacts with guests in a professional, courteous, efficient manner  Ability to speak and read English preferred, second language a plus  To be eligible for this position, a candidate must be US National or have existing US work authorization Must be available to work all shifts (AM, PM and overnight) Physical Requirements:  Must be able to work in a fast paced environment  Carrying or lifting items weighing up to 50lbs  Pushing and pulling items weighing approximately 200lbs  Frequently standing and walking around the property  Frequently bending, kneeling, stretching and/or reaching  Capable to climb a ladder and perform tasks on a higher level Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionCompany Description The FAENA Movement is one of culture, art and community. The FAENA Culture is steeped in the warmth and traditions of the south combining authentic and attentive hospitality with the world’s finest amenities. We act as a catalyst in making dreams a reality with the collaboration of ideas. Creating carefully curated spaces paired with excellence in service to delight the most sophisticated guests as they are indulged by the FAENA Culture. Following Buenos Aires and Miami Beach, Faena New York, will find its home at 500 West 18th Street, overlooking the High Line in a building designed by Bjarke Ingels Group. This latest opening will be synonymous with sophistication, glamour, breathtaking artwork, and cultural trendsetting. This opening will mark the resurgence of luxury nightlife experiences in New York with dynamic food and beverage venues and programming that will make Faena the ultimate destination for the sophisticated traveler to New York. Job Description The House Attendant supports the overall operations of the Housekeeping department by maintaining cleanliness and organization in public areas, back-of-house spaces, and guest corridors. This role also assists Room Attendants by delivering supplies, removing linens and trash, and preparing caddies. The House Attendant is a key contributor to the property’s cleanliness and luxury presentation. This is a full-time position with an hourly compensation rate of $30.00 an hour. DUTIES AND RESPONSIBILITIES • Maintain cleanliness of guest hallways, elevators, stairwells, public restrooms, and service areas including mirrors, furniture, floors, ashtrays, elevators and doors are clean and mark/scuff-free., • Restock linen closets and housekeeping carts with supplies and amenities as directed., • Deliver requested items such as towels, cribs, rollaway beds, and amenities to guest rooms., • Remove dirty linens, trash, and recycling from guest floors and restock accordingly., • Report maintenance issues or unusual conditions in assigned areas to the supervisor., • Follow property cleaning procedures, chemical handling standards, and safety protocols., • Assist with deep cleaning and floor care., • Process and scan clean/soiled Rooms and F&B linen/terry using RFID scanning system, • Maintain organization and cleanliness of the housekeeping storage rooms and closets., • Respond to guest requests with professionalism and a sense of urgency., • Support Room Attendants in ensuring room readiness and exceptional guest service., • Maintain all equipment and supplies and use them in a proper manner., • Maintain cleanliness of locker rooms and back and front of the house restroom facilities and other areas., • Remove snow from the lobby and employee entrance that is brought in from the outside., • Keep the lobby and rain mats maintained during inclement weather where needed., • Respond properly in any hotel emergency or safety situation., • Perform other tasks or projects as assigned by hotel management and staff., • Utilize PMS/APP systems to be advised of assignments and or other computerized applications., • Clean and maintain the main guest entrance area and adjacent plaza area including but not limited to removal of cigarette butts, trash, snow, leaves etc., • Remove bodily fluids with the appropriate safety equipment., • Perform shoeshine duties as requested, • Move racks of clean Room linens to Guest Room floors. Stocks Linen Storage Rooms and daily with supplies and amenities. Empties trash and dirty linen from guest room floors., • Respond to guest requests and inquiries while in the lobby. Can answer guest questions and direct them to areas they desire to be in., • Pick up and delivers guest request items on a timely basis such as Irons, ironing boards, cribs and rollaways, microwaves, refrigerators and other items., • Assist Housekeepers as required. Helps move beds, mattresses and any furniture within the Hotel and Hotel office spaces, • Comply Work Rules and Standards of Conduct as set forth in the Employee Handbook., • Maintain a neat and clean personal appearance., • Adhere to meal break policy and proper payroll procedures. NON-ESSENTIAL FUNCTIONS: • Use all equipment as required by assignment given., • Move furniture and equipment as directed., • Clean windows, mirrors, equipment, carpet, marble and upholstery as assigned., • Assists with responsibilities and duties in the absence or heavy volume in the housekeeping area., • Clean offices per Management request, • Deliver and remove guest requested items., • Deliver and remove flowers and other amenities., • Remove all garbage and recyclable items and place in the appropriate bins inside the service area., • Salting entrance, street, employee entrance, Plaza areas, • Gather and utilize the proper equipment, materials, and chemicals in cleaning all office space., • Remove Room Service dishes to the service area., • Remove trash from offices to the trash compactor area. Qualifications * Minimum 1 year of housekeeping or janitorial experience preferred. * Strong understanding of cleanliness, safety, and organization standards. * Ability to work independently and collaboratively with a team. * Willingness to work flexible shifts including weekends and holidays. * High school diploma or equivalent preferred. * Bilingual preferred (Spanish/English). SKILLS * High attention to detail and cleanliness. * Ability to prioritize tasks and manage time efficiently. * Friendly, courteous, and responsive to guest needs. * Comfortable lifting, bending, pushing carts, and working on feet for extended periods. * Understanding of hospitality-level presentation and luxury standards. PHYSICAL DEMANDS AND WORK ENVIRONMENT * Endure various physical movements throughout the work areas * Ability to move safely in uneven terrain or in confined spaces * Remain active, constantly moving, or prolonged periods sitting at a desk and working on a computer throughout work shift * Medium Work: Exerting up to 40 pounds of force occasionally, and/or 20 pounds of force frequently, and/or up to 10 pounds of constantly moving objects, may occasionally lift and/or move up to 25 pounds Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionCompany Description Fairmont Hotels & Resorts Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe, stretching from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates. Job Description The Manager, Public Relations, North & Central America is responsible for assisting in the implementation of a plan to create a positive image for the Fairmont Hotels & Resorts brand and specifically its hotels and resorts located in North and Central America, with emphasis on earned media opportunities. The Manager is responsible for producing publicity programs that are mutually beneficial to Fairmont and will act as liaison between the Fairmont brand, its properties and the US and Canadian media and respective brand PR agencies. Compensation: 80,000.00 - 115,000.00 Annual Salary plus bonus Directly reporting to the Director, Global Communications & Public Relations, responsibilities and essential job functions include but are not limited to the following: • Assist in the development and execution of Fairmont Hotels & Resorts’ public relations programs and campaigns., • Lead day-to-day national media engagement in the North American market, • Project management of public relations initiatives across Fairmont’s NCA agencies including events, press trips, press release review and media mailers, • Maintain liaison with Fairmont hotels and resorts throughout the USA and Canada, provide support of these hotels as requested, • Serve as hotel and resource support for content review, editing and copywriting, • Routinely liaise with corporate public relations and marketing teams, brands, properties and agencies, as it relates to Americas public relations activities, events and campaigns, • Oversee the implementation of global communications standards, templates and SOPS within the Americas region, • Demonstrate positive ROI on public relations activities and programs, including press monitoring, reporting and analysis for the Americas regionQualifications, • 4-5 years of experience in public relations or corporate communications, preferably within the luxury hospitality sector, • Strong communications skills, with an emphasis on writing and editing, • Familiarity with the travel and luxury industries, • Excellent knowledge of tactical planning for and execution of public relations activities, • Proven competency in the areas of problem solving, relationship building and project management, • Innovative and strategic mindset, • Self-motivated team player who is flexible and capable of handling multiple projects and tight deadlines effectively, • Degree from an accredited university in Public Relations, Communications, Marketing or a related field, • Excellent command of the English language is a must and the ability to speak another language used within North America is desirable Additional Information About Fairmont Hotels & Resorts: Fairmont Hotels & Resorts is renowned for the international luxury hospitality brand’s unrivalled portfolio of more than 95 extraordinary hotels where grand moments of life, heartfelt pleasures and personal milestones are celebrated and remembered long after any visit. From grand hotels to urban retreats, since 1907 Fairmont has created magnificent, meaningful and unforgettable hotels, rich with character and deeply connected to the history, culture and community of its destinations – renowned addresses such as The Plaza in New York City, The Savoy in London, Fairmont San Francisco, Fairmont Banff Springs in Canada, Fairmont Peace Hotel in Shanghai, Fairmont Doha and Fairmont The Palm in Dubai. Fairmont hotels are the social epicenters of their cities—iconic gathering places where people, culture, and ideas converge. Famous for its engaging service, awe-inspiring public spaces, locally inspired cuisine, and iconic bars and lounges, Fairmont also takes great pride in its pioneering approach to hospitality and leadership in sustainability and responsible tourism practices. Fairmont is part of Accor, a world leading hospitality group counting over 5,600 properties throughout more than 110 countries, and a participating brand in ALL Accor, a booking platform and loyalty program providing access to a wide variety of rewards, services and experiences.

Job DescriptionCompany Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit Be a part of the historic castle on the park, The Plaza, A Fairmont Managed hotel, a timeless landmark capturing memories since 1907. Located in the heart of midtown, The Plaza now features 282 luxury hotel rooms and suites, the elegant Champagne Bar as well as the legendary Palm Court, New York City’s premier destination for afternoon tea. The Plaza offers the Five Diamond standard of excellence and sophistication while offering an authentically local and unrivalled experience for our guest. Job Description Assisting the Engineering department in ensuring that all equipment and machinery are running properly in all guest rooms and public space areas, while ensuring the budget and payroll is strictly monitored. Compensation: $80,000.00 - $88,000.00 per annum ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: • Responsible for working closely with all departments to coordinate the preventive maintenance program for guest rooms, public areas and safety systems, • Responsible for helping prepare and controlling the annual Engineering budget and assisting in the preparation of the Capital Expenditures, • Responsible for the Energy management system and monitoring the utility costs, • Responsible for supervising and directing the Engineering staff, • Responsible for ensuring prompt and immediate response to maintenance requests for the guests, staff and management of the hotel, • Responsible for recruiting, scheduling, payroll, and training and development of all Engineering Colleagues, • Assist the department health, safety and training programs and through compliance and be a key member of the Hotels Emergency Response Team, • Responsible to ensure that the hotel is in compliance with all municipal, provincial and federal regulations as it relates to the operational functions, as well as fire and safety programs, • Responsible for the contractors and trades that are carrying out maintenance work on the hotels physical plant and equipment, • Responsible for renovations of the hotel properties which may include getting prices for budgets, preparing a Scope of Work and acting as Project Manager, • Required to be available by phone for emergency response purposesQualifications, • Minimum three (3) years experience as a Engineering Manager in a similar sized hotel or a similar position in a large unionized heritage building, • Engineering degree/diploma and or valid trade qualification required, • Knowledgeable in all Regulations such as Building Codes, Fire & Health Dept, • Excellent interpersonal written and verbal communication skills, • Must be highly skilled in reading and working with blueprints, • Highly organized, result driven with the ability to be flexible, work well under pressure and a strong level of initiative required, • Must be computer literate and familiar with Computerized Building Automation Programs, Maintenance Software, Auto CAD, and the Office Workplace package, • Must lead by example by displaying a high standard of performance with ability to communicate these expectations to the team to achieve results, • Must be highly safety conscious and actively involved in maintaining a safe working environment throughout the hotel Additional Information All your information will be kept confidential according to EEO guidelines. Visa Requirements: Must be legally authorized to work in the United States.

Job Description COMPANY OVERVIEW Trilogy Spa Holdings is a professional spa management company dedicated to creating and operating the most innovative, service-centric, and performance-optimized branded spas in the hospitality industry. We currently operate spas in Arizona, California, Colorado, Florida, Hawaii, Nevada, New York, Puerto Rico, and Texas, where there is an enormous opportunity for growth for passionate individuals. Trilogy inspires those who provide, “Flawless service: Every Guest, Every day.” We pride ourselves on creating a culture where employees feel valued, appreciated and take pride in coming to work. As such, desired candidates seek to be a Partner at Trilogy, not merely an employee. If you are driven to succeed and proud to serve others, we want you as part of our team! JOB SUMMARY The Massage Therapist is responsible for providing guests with comprehensive and professional massage, baths, and body therapies, adhering to company SOP’s. Performs massage services offered on spa menu, using proper draping techniques, while maintaining the highest level of professionalism. Effectively communicates with guests to understand their needs and areas of concern, while maintaining a high level of customer service standards. ESSENTIAL FUNCTIONS • Adhere to TRILOGY’s “Flawless Service, Every Guest, Every Day” philosophy and Spa policy and procedures., • Anticipate guest needs and uphold Spa and TRILOGY’s service standards for guest service, including FORBES 5 Star criteria., • Interact cooperatively and professionally with guests and spa team, demonstrating respect, sensitivity, and attentiveness, following all company guidelines., • Provide knowledgeable and thorough massage therapy and body treatment services, while demonstrating professionalism, respect, and sensitivity to guest needs., • Provide guest consultation and personalized recommendations, based on guest’s needs, as well as sell and upsell retail products and enhancement treatments., • Responsible for fostering client relationships to enhance satisfaction, ensure repeat business, and support client retention initiatives., • Setup and break down of designated treatment area with the highest respect of fellow co-workers by maintaining neat and well-stocked work areas., • Comply with and maintain safety, sanitation, and disinfection standards, properly clean and sanitize products, rooms, tools and equipment, following TRILOGY and State Governing Boards requirements and guidelines., • Provide guests with a tour of the spa facility, as needed., • Communicate guest complaints or any maintenance issues to Spa Management., • Must have a High School diploma or equivalent, or any other combination of education, training and experience that provides the required knowledge, skills and capabilities., • Must have a current NY Massage Therapy License., • Must have at least 1-3 years’ experience in a Massage Therapist position, preferably in a luxury hotel/resort environment., • Knowledge of Massage Theory, Anatomy, and Physiology., • Must be polished, professional, and have a strong command of both written and verbal English., • Must be organized, proactive, and possess a strong attention to detail., • Basic computer software skills, including Microsoft Office., • Medical, Dental and Vision (FTE only), • 401K Matching, • PTO – Paid/Holiday Time Off, • VTO – Voluntary Time Off This is a hourly vs commission position. The anticipated commissions earned for this role translates to an hourly pay range of $16.00 - $55.00, not including gratuity. This rate and pay structure is only applicable for jobs to be performed at 111 SKIN SPA/CLINIC at The Plaza Hotel. This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. Employee Partners are guaranteed at least minimum wage for the hours worked during a given two week payroll period. The Employee Partner will be paid either this wage guarantee total or the total rate of pay per treatment(s) whichever amount is greater (calculated by hours worked during the payroll week). Pay ranges may vary based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

Job Description Butler Hospitality is a rapidly growing technology-based Hospitality company. We operate the Food and Beverage Departments within our partner hotels. We are currently seeking talented Full-time & Part-time food expeditors to join our team at the The Crowne Plaza in Englewood, NJ. US-based position and authorized to work in the US You will • Prioritize with cooks food timing for being delivered for room service and orders, • Control efficient volume flow for guest experiences, • Package food for all delivery & room services, • Familiarity with Food & Beverage delivery practices and handling methods, • Ability to work with minimal supervision., • Health, dental benefits, and a 401k plan., • Uniforms & paid training, • Provided Lunch/dinner, • Compensation: from $18 per hour, depending on experience Please prepare: • Resume (if possible), • 2 forms of ID, • References (with name, phone number, and/or email address) Butler Hospitality is a tech-driven hospitality company that has redefined room service. We take over the Food & Beverage Departments for our hotel partners and run their room service operations. From our scratch kitchens, we source high-quality ingredients to provide the finest room service experience for our hotel guests. We currently service over 40,000 rooms in some of the most popular cities in America, New York City, Chicago, and Miami. In our upcoming year, we will expand our operations from Washington D.C to Denver. Please visit our Instagram and Linkedin for more information and updates. #LI-DNI Powered by JazzHR HLlKaEzDVv