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JOB TITLE: Patient Care Coordinator STATUS: ☐ Exempt ☒ Non-Exempt DIRECT REPORTS: ☐ YES ☒ NO REPORTS TO: Operations Program Manager CLINICAL: ☒ YES ☐ NO DEPARTMENT: Operations JOB SITE: All MMD Centers ** PRIMARY PURPOSE** Represent the company as the center’s first point of contact, greeting patients and key stakeholders upon entry into the center and via phone and digital communications. Accurately complete patient registration, insurance verification and patient collections. Drive a positive patient experience through execution of clinical and administrative duties. ** ESSENTIAL JOB DUTIES** Primarily accountable for specific functions and results. Ranked by descending order of importance. Not exhaustive and subject to change as necessary RANK ESSENTIAL FUNCTION DESCRIPTION Clinical Responsibilities Approximately 80% 1. Greet patients upon entering the center. 2. Register patients for visits carefully and efficiently. 3. Verify patient insurance and collect patient payments accurately. 4. Answer and route phone calls, taking and delivering messages as needed. 5. Respond to and resolve patient questions and issues, as needed. 6. Document patient information in the EMR accurately and completely. 7. Direct patient throughput and flow in the waiting area, engaging in patient service recovery, as needed. Administrative Responsibilities Approximately 15% 1. Organize office supplies at the front desk according to company best practice, restocking as needed. 2. Ensure the cleanliness and appearance of the waiting area for patients. 3. Complete daily procedure checklists. 4. Maintain 100% compliance with company trainings and policies. 5. Welcome new team members and provide support, as needed. 6. Engage in local marketing and marketing events, as needed. 7. Respond to and execute on email communications timely. Additional Responsibilities/Cross-Training Approximately 5% 1. Assist with intake duties when back-office staff are not available, including but not limited to: a. Collecting vitals, physical stats, and medical history. b. Performing point-of-care testing. c. Retrieving lab and ancillary test results for review by provider. d. Documenting any clinical services performed in the EMR. e. Ensuring patients are roomed, examined, and discharged timely. 2. Additional responsibilities as assigned. LICENSES & CERTIFICATES N/A – No licenses or certifications required. ** ** ** EDUCATION, COMPETENCIES & EXPERIENCE** 1. High school diploma or equivalent (minimum required). 2. Minimum of one (1) years’ experience working in a customer service setting, preferably in healthcare. 3. Strong customer service skills with a friendly and positive/enthusiastic presentation. 4. Strong attention to detail while maintaining a high level of organization. 5. Ability to work effectively with multiple managers and key stakeholders in a fast-paced environment. 6. Excellent interpersonal, communication, and diplomacy skills – team player who takes initiative and maintains a professional demeanor across all interactions. 7. Fluency in Spanish, Bengali, Arabic, Creole, French, or Hindi, a plus. ** PHYSICAL DEMANDS** Computer work which may require repetitive motions and remaining in a stationary position for extended periods of time Positioning, transporting, and/or installation of equipment or materials with weight load of up to 25lbs Traverse across different areas of the office/clinic and/or to different office/clinic locations Observation of details at close range (within a few feet of the observer) ** EQUAL EMPLOYMENT OPPORTUNITY STATEMENT** ModernMD is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. ModernMD makes hiring decisions based solely on qualifications, merit, and business needs at the time. EMPLOYEE ACKNOWLEDGEMENT I have reviewed this job description and understand all my job duties and responsibilities. I am able to perform the essential functions as outlined. I understand that my job may change on a temporary or regular basis according to the needs of my location or department without it being specifically included in the job description. If I have any questions about job duties not specified in this description that I am asked to perform, I should discuss them with my immediate supervisor or a member of the Human Resources staff. I further understand that future performance evaluations and merit increases to my pay are based on my ability to perform the duties and responsibilities outline in this job description to the satisfaction of my immediate supervisor.
Job Title: Front Desk Associate Location: The Last Round, 115 West 30th Street, NY, NY 10001 Positions Available: 1-3 Job Type: Part-Time Join our team at The Last Round, a high-end boxing fitness gym located near Madison Square Garden, as a Part-Time Front Desk Associate! We are seeking 1-3 dynamic and friendly individuals to be the first point of contact for our members and guests. Responsibilities: Greet members and guests promptly and with a smile. Ensure all visitors check in and out properly. Promote and sell gym memberships and personal training packages. Perform closing duties which include emptying garbage, picking up towels and equipment, and maintaining the cleanliness of the bathroom and shower areas. Assist in managing scheduling and member services using the MindBody app. Qualifications: Previous experience in sales or hospitality is required. Background in gym, fitness, or boxing is highly desirable but not necessary. Excellent communication and customer service skills. Ability to multitask and remain organized in a fast-paced environment. Familiarity with MindBody scheduling app is a plus. Shift Hours: Monday to Friday from 5:00 PM to 9:30 PM. We Offer: A supportive and energetic environment where your contribution is crucial to the success of the gym. Opportunities for growth and advancement in various areas of the fitness industry. We look forward to having you on our team at The Last Round!
We're looking for someone to join our team and work with serving great pizza to guests each and every shift. Full time & Part time positions are available.
Christo Fifth Avenue - Curly Hair Salon NYC is a premier beauty salon dedicated to providing our clients with top-notch services in a luxurious and welcoming environment. We pride ourselves on offering a professional yet friendly atmosphere where our team works together to ensure each client has an exceptional experience. We are looking for a motivated and professional Salon Receptionist to join our dynamic team. Position Overview: As a Salon Receptionist, you will be the first point of contact for our clients, creating a positive and welcoming first impression. You will play a key role in managing the daily operations of the salon, including booking appointments, greeting clients, handling inquiries, and ensuring smooth communication between clients and salon staff. You should be a team player, organized, and dedicated to maintaining the highest level of customer service. Key Responsibilities: Greet clients upon arrival, ensuring they feel welcome and valued. Answer phone calls and respond to email inquiries, scheduling appointments, and assisting clients with their requests. Maintain an organized appointment calendar, ensuring that appointments are properly scheduled and confirmed. Process client check-ins and check-outs, handling cash and payments accurately. Handle client complaints and concerns in a professional and efficient manner. Maintain the cleanliness and organization of the reception area and salon environment. Promote and inform clients about services, special offers, and products available at the salon. Assist with inventory management and restocking of products. Work collaboratively with salon staff to ensure a smooth operation of services and client satisfaction. Perform additional administrative tasks as needed, including managing salon files, keeping client records up-to-date, and handling other office-related duties. Qualifications: Minimum of 2 years of experience as a receptionist or in a customer service role, preferably in a salon or beauty industry setting. Strong communication and interpersonal skills. Exceptional organizational skills with the ability to multitask in a fast-paced environment. Proficient in using salon booking software, Microsoft Office, and basic computer skills. Positive attitude, professional demeanor, and strong attention to detail. Ability to remain calm and effective under pressure. Knowledge of salon services and industry trends is a plus. Ability to work flexible hours, including evenings and weekends, as needed. Benefits: Competitive pay with performance-based incentives. Employee discounts on salon services and products. Opportunities for career growth and development within the company. Positive and supportive work environment.
We are looking for someone with STRONG communication skills, your daily responsibilities are speaking with current clients and potential clients. Phone based skills are a MUST. This role is 100% in person because we believe in the power of team work and collaboration. We are located in the heart of the Financial District in a state-of-an-art office space on Wall Steet. Must be able to start IMMEDIATELY. About us: Founded in 2011, American Merchant Capital is a private lending and technology company that provides small businesses access to capital and business technology solutions to other financial services providers. Our mission at American Capital Group is to help entrepreneurs and business owners in their time of need, so they can continue to grow their businesses and do what they love. We differentiate ourselves with our innovative solutions, the simplicity of our process, the speed to funding (most loans funded within 24 hours), and most importantly, with the level of care and compassion with which we treat our clients. We are a direct lender and have funded over $150 million to small businesses. We provide financing to retailers, restaurants, hotels, medical professionals, manufacturers, etc. Our creative financing solutions include merchant cash advance, secured and unsecured business loans, and asset-based loans. We are growing rapidly and are looking for smart, talented and dedicated professionals. About the Role: This role offers base and aggressive commission structures with no cap on payouts. First year expected total compensation above $100,000. This role will specialize in providing small businesses and merchants with full financial services including: Merchant Cash Advances Lines of Credit Term loans SBA Loans Business Loan Salesperson & Funding Coordinators are responsible for performing the following tasks: Handling large quantity of inbound clients interested in financing Selling financial products Building a pipeline of business Managing client relationships Working well in a team environment Sales Representatives are also required to follow set protocols and business practices to efficiently work leads, track the flow of information and accurately document all outcomes. Our firm invests in exceptional, highly effective marketing which generates a massive flow of highly qualified inbound leads, extensive and ongoing training, an excellent sales support staff and daily sales incentives with a positive and highly motivated team environment. As a member of our Sales team, you will always represent our firm's moral and ethical standards and be expected to conduct yourself in a professional and courteous manner to clients and co-workers. Highly motivated Ambitious self starter Competitive mentality Driven to succeed, willing to fail and learn from mistakes Proficiency with Salesforce, Microsoft Office Strong communication skills A drive for self-directed learning and personal development Team player Preferred Qualifications Bachelor's Degree Able to commute to our New York Headquarters office Promotable to Sales Manager within 2 years Previous experience using Salesforce and proficiency using Microsoft Office American Capital Group is an equal opportunity employer and prohibits discriminatory employment actions against, and treatment of, employees and applicants for employment based on any category protected by law, including race, color, national origin, religion, gender, sexual orientation, disability, age, military status and prior record of arrest or conviction. Job Type: Full-time Pay: $85,000.00 - $120,000.00 per year Shift: 8 hour shift Supplemental Pay: Commission pay Education: High school or equivalent (Required) Ability to Commute: New York, NY 10004 (Required) Work Location: In person
About Us: Laveli NY and Laveli NJ is a high-end salon in New York City and New Jersey, known for delivering exceptional beauty services in a sophisticated environment. We pride ourselves on our commitment to excellence, both in service and in our work environment. Position Overview: We are seeking an experienced and polished Receptionist to join our elite team. The ideal candidate will possess a blend of professionalism, superior customer service skills, and salon industry experience. You will be the first point of contact for our clients, ensuring a seamless and welcoming experience from arrival to departure. Your role will involve managing appointments, providing excellent customer service, and supporting the smooth operation of the salon. Key Responsibilities: Calendar Management: Efficiently schedule, reschedule, and confirm appointments for clients and stylists, ensuring optimal use of salon resources and minimal wait times. Customer Service Excellence: Greet clients warmly, address their inquiries, and provide a high level of service throughout their visit. Handle any issues or special requests with professionalism and a positive attitude. Administrative Support: Manage phone calls, emails, and other correspondence with efficiency and discretion. Handle check-ins and check-outs, process payments, and maintain accurate records. Operational Efficiency: Ensure the reception area is clean, organized, and well-stocked with necessary supplies. Assist with inventory management and order supplies as needed. Qualifications: Experience: Minimum of 1-2 years of experience as a receptionist, preferably in a high-end salon or luxury service environment. Salon Knowledge: Familiarity with salon services, products, and industry trends is essential. Skills: Exceptional communication and interpersonal skills. Proficiency in calendar management software and point-of-sale systems. Strong organizational abilities and attention to detail. Appearance: Professional, polished, and well-groomed appearance in line with the salon's high standards. Flexibility: Ability to work evenings and weekends as required. What We Offer: Pay: $15.00 - $17.00 per hour - A dynamic and supportive work environment. - Discounts on salon services and products. Laveli Salon NY is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Job Types: Full-time, Part-time Pay: $15.00 - $17.00 per hour Schedule: 10 hour shift Monday to Friday Weekends as needed Experience: Customer service: 1 year (Preferred) Ability to Commute: New York, NY 10023 (Required) Work Location: In person
Looking for an eager, dedicated, hardworking, honest and charismatic person to run front desk at a high end beauty salon in NYC. Candidate preferable should be a timely, organized, respectful and efficient employee who has energy and a passion for learning. Must be a reliable and on time person, be able to open and close a business, work computers and handle check in + check out, manage relations with customers, and understand the service industry. Salon has great environment, filled with various levels of expertise and great growth opportunity for eager learners and dedicated employees. Looking for someone that wants to learn and grow under strong management team. Salon experience is not necessary but greatly admired. Looking forward to meeting new talent and bringing talent onto our already established and amazing team. Much room for growth! Job Types: Full-time, Part-time Pay: From $17.00 per hour Expected hours: No less than 20 per week Benefits: Employee discount Flexible schedule Retirement plan Schedule: 10 hour shift Day shift Monday to Friday Weekends as needed People with a criminal record are encouraged to apply Education: High school or equivalent (Preferred) Experience: Customer service: 1 year (Preferred) Work Location: In person
Endometriosis Surgical Practice Are you an exceptional front desk concierge with a passion for providing top-tier customer service? At Endometriosis Surgery Specialists, offer patients the highest level of expertise and care. We are seeking a Full time Front Desk Concierge who can bring a sophisticated touch to every patient interaction while maintaining a smooth and efficient office environment. Key Responsibilities: Patient Check-In & Reception: Greet patients warmly, assist with completing intake forms, and ensure all insurance and personal information is accurate and up-to-date. Schedule Coordination: Organize and manage appointments for the doctors and physician assistants, coordinating with patients to optimize their visit times and minimize wait times. Organize Patient Charts & Medical Records: Maintain accurate and up-to-date patient files, ensuring all MRI results and diagnostic test reports are organized and easily accessible to the clinical team. Medical Test Management: Coordinate and track the status of diagnostic tests, ensuring all relevant information is readily available for the healthcare providers. Administrative Duties: Answer phone inquiries, assist with patient-related questions, and support the office with day-to-day operations. Ideal Candidate: Previous experience in a concierge or surgical practice customer service role. Exceptional organizational skills and a keen eye for detail. Professional, polished, and compassionate demeanor. Experience in a medical setting is preferred. Why Join Us? A competitive salary and benefits package. Opportunities for career growth in a leading medical practice. If you have the skills to thrive in a high-end medical practice and are committed to providing world-class patient care, we’d love to hear from you.