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Role and Responsibilities This job creates a great experience by providing guests with prompt service, quality beverages and products and maintaining a clean and comfortable store environment. To be successful in this role, the barista should enjoy working with others as exhibited through great guest experiences and be motivated to keep the store cleaned and stocked. Responsibilities and essential job functions include but are not limited to the following: • Acts with integrity, honesty and knowledge that promote the culture, values and mission of OTG. • Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team. • Anticipates customer and store needs by constantly evaluating environment and customers for cues. • Communicates information to manager so that the team can respond as necessary to create the OTG experience during each shift. • Assists with new crew training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. • Delivers the OTG experience to all guests by acting with a guest comes first attitude and connecting with the guest. Discovers and responds to guests needs. • Follows OTG cash handling and cash register policies and procedures. • Maintains a clean and organized workspace so that crew can locate resources and produce as needed. • Provides quality beverages, whole bean and food products consistently for all guests by adhering to recipe and presentation standards. Follows health, safety and sanitation guidelines for all products. • Communicate and product outages, equipment issues, or quality of service problems to the manager on duty immediately. • Maintains regular and punctual attendance. • Engage with and understand or guests, including discovering and responding to guests needs through clear and pleasant communication. • Available to perform many different tasks within the store during each shift. • Maintain a clean, neat, well-groomed appearance • Other duties, as assigned QUALIFICATIONS AND EDUCATION REQUIREMENTS Requirements: • Must be at least 18 years of age • Fully conversational in English • Must obtain ServSafe certification or equivalent within 30 days of being hired • Able to lift 35 pounds in weight • Must be able to stand for extended periods, to stoop, kneel and crouch • Must be available to work varied hours/days, including nights, weekends, holidays and bad weather conditions. • Must be able to operate kitchen equipment, including espresso machines and grinders, coffee brews ovens and blenders. • Ability to learn quickly. • Strong interpersonal skills • Ability to work as part of a team • Ability to build relationships • Legal documentation establishing your identity and eligibility to be legally employed in the country in which you apply. • Ability to work full time (the work regularly demands in excess of 40 hours per week) including variable hours including early mornings, evenings, weekends and/or holidays. OTG Management LLC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Suga & Co. is a premium dessert shop in Jamaica, Queens, specializing in fruit smoothies, signature cakes, and delightful desserts. We are looking for a passionate and skilled Barista & Juice expert to join our team and craft delicious beverages and desserts for our customers. Job Responsibilities: Prepare high-quality juices, smoothies and specialty beverages. Master the art of making fresh, delicious crepes with various fillings and toppings. Operate and maintain coffee and crepe-making equipment. Ensure consistency in taste, texture, and presentation of drinks and desserts. Maintain a clean and organized workstation, adhering to food safety regulations. Provide excellent customer service by engaging with guests and ensuring a positive experience. Restock ingredients and supplies as needed. Work efficiently in a fast-paced environment while maintaining quality. Qualifications & Skills: Previous experience as a barista and/or juice maker preferred. Knowledge of different brewing methods and espresso-based drinks. Ability to make juices and smoothies Strong attention to detail and ability to follow recipes precisely. Friendly, energetic, and passionate about desserts and coffee. Ability to work flexible hours, including weekends and holidays. Food handler’s certification (or willingness to obtain one) is a plus.
Suga & Co. is a premium dessert shop in Jamaica, Queens, specializing in fruit smoothies, signature cakes, and delightful chocolate treats. We are looking for a passionate and skilled Barista & Crepe Expert to join our team and craft delicious beverages and desserts for our customers. Job Responsibilities: Prepare high-quality coffee, espresso drinks, and specialty beverages. Master the art of making fresh, delicious crepes with various fillings and toppings. Operate and maintain coffee and crepe-making equipment. Ensure consistency in taste, texture, and presentation of drinks and desserts. Maintain a clean and organized workstation, adhering to food safety regulations. Provide excellent customer service by engaging with guests and ensuring a positive experience. Restock ingredients and supplies as needed. Work efficiently in a fast-paced environment while maintaining quality. Qualifications & Skills: Previous experience as a barista and/or crepe maker preferred. Knowledge of different brewing methods and espresso-based drinks. Ability to make batter and cook crepes to perfection. Strong attention to detail and ability to follow recipes precisely. Friendly, energetic, and passionate about desserts and coffee. Ability to work flexible hours, including weekends and holidays. Food handler’s certification (or willingness to obtain one) is a plus.