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Job Description Mindful Care is seeking an experienced Billing Assistant to support the day-to-day operations of the Revenue Cycle Management (RCM) team. Candidates must have a minimum of one year prior experience to be considered. This position is responsible for assisting with medical billing workflows, claim submissions, payment postings, account reconciliations, and insurance follow-up to ensure timely and accurate revenue capture. The Billing Assistant will work closely with billers, coders, and other RCM team members to maintain efficient billing processes and exceptional customer service standards. Responsibilities: Claims Submission & Processing * Prepare, review, and submit both electronic and paper claims to insurance carriers. * Monitor claim statuses and follow up on unpaid, denied, or delayed claims. * Run and analyze reports on denied, locked, and unlocked claims to support issue resolution. * Escalate complex billing issues to senior team members as needed. Insurance Verification & Patient Eligibility * Verify patient insurance coverage and eligibility prior to services being rendered. * Communicate with insurance companies to resolve claim issues and obtain required information. Payment Posting & Reconciliation * Accurately enter payments, Explanation of Benefits (EOBs), and adjustments into the billing system. * Assist in daily reconciliation of payments and coordinate with internal accounting as necessary. * Manage and process patient refund requests with proper documentation and timely follow-up. Patient Billing & Support * Assist in generating patient statements and collection notices. * Respond to billing-related inquiries from patients, insurance companies, and internal departments. Administrative Support & Documentation * Maintain accurate records of billing activities in the practice management system. * Handle administrative tasks such as scanning, faxing, and organizing documents. * Manage all incoming and outbound billing-related mail and correspondence. * Support payer relations by documenting interactions, setting reminders, and helping with contract updates and organization. Process Improvement & Reporting * Identify trends or recurring issues in claims or billing processes and notify leadership. * Collaborate with the billing team to improve efficiency and resolve barriers to payment. Your Qualifications: • High school diploma or GED required; associate degree or relevant certification (e.g., medical billing or coding) preferred., • Minimum 1 year of experience in medical billing, RCM, or healthcare administration., • Familiarity with EHR/EMR systems and insurance portals., • Basic knowledge of healthcare billing terminology and insurance processes (commercial, Medicaid, Medicare)., • Strong attention to detail, organizational, and data entry skills., • Excellent written and verbal communication skills., • Ability to manage time effectively and work both independently and collaboratively., • Proficiency in Microsoft Office Suite (Excel, Outlook, Word). Schedule and Compensation: • Position Type: W-2, Full Time, 100% in Office, • Hours: Monday-Friday 8am-5pm, • Location: West Hempstead, NY Compensation and Benefits • Competitive salary of $20 - $25 per hour (based on experience), • Opportunities for career growth and skill development., • Comprehensive benefits package including PTO, 8 holidays, employer contributions towards Health, Dental, and Vision Insurance and much more., • Company sponsored events around the world to bring us together, for example, Mindful Care Summer Fun activities and our annual Holiday Gala and Awards Ceremony By submitting this application, I acknowledge and agree that Mindful Care may conduct a background investigation as part of its hiring process. This investigation may include, but is not limited to, verification of my education, employment history, professional references, and other relevant information. It may also involve a review of my criminal record, credit history (where applicable), and any other publicly available information necessary to assess my qualifications for the position. I understand that this screening will be conducted in compliance with all applicable laws, including the Fair Credit Reporting Act (FCRA) and any state or local regulations. I further acknowledge that I will be required to provide written consent for this background check before it is conducted. I affirm that all information provided in my application is true, complete, and accurate to the best of my knowledge. I understand that any false statements, omissions, or misrepresentations may disqualify me from further consideration or, if discovered after employment begins, could result in termination of my employment. If I have any questions regarding this process, I acknowledge that I may contact Mindful Care's People department for further clarification.

Job DescriptionOverview Imperial Cleaning is one of the largest independently owned cleaning companies in the nation, providing professional cleaning services to Retail, Offices, Medical Facilities, Schools, Commercial Buildings, Financial Institutions, Municipalities, and more for over 25+ years. Now over 1,000 employees strong, and with consistent double-digit sales growth year over year, Imperial Cleaning is well-positioned to continue its growth. A central pillar of our success is effective and frequent communication with our customers to ensure that we meet their needs and achieve the highest level of customer satisfaction. We take great pride in our work and respond with a sense of urgency to resolve any issue that may arise. Our strong commitment to service excellence has enabled us to become an elite service provider for the retail luxury brand sector and we have the highest customer retention rate in our industry, over 4x the industry average. Should you come to work at Imperial, you will find that we encourage input and creativity from employees at every level within our organization to improve and move our business forward. We welcome new employees to our growing family and team. When you join Imperial Cleaning you become part of a great family culture. At Imperial, we know that our people are our greatest asset and we take great care to find highly qualified candidates that share our commitment to growth and excellence. Imperial Cleaning is an equal opportunity employer. We offer competitive compensation packages and a variety of benefits that provide our staff with a safe, respectful, and professional working environment. Our location: 151 Dixon Ave, Amityville is an upscale, professional building just off the 110 corridor - walking distance from the train station and town. Job Description • Primary point-of-contact that supports selected clients from beginning to end., • Work closely with Field Managers daily on requests and/or issues that may arise., • Provide operations support to all departments within the organization., • Schedule project crews for services, training, and deliveries., • Coordinates estimates and provides pricing to clients., • Creating and closing work orders for Regional spreadsheets and Project Crew schedules., • Resolve customers' service or billing complaints., • Provides daily customer calls and follow-ups on any complaints., • Maintain a record of customer interactions, transactions, complaints, inquiries, comments, and actions taken., • Process supply orders, enter and close supply orders into the system, and manage the distribution of supplies to assigned clients., • Update corresponding client systems to ensure tracking and billing of all services performed., • Refer unresolved customer grievances to designated departments for further investigation., • Complete contract forms, prepare change of address records, or issue service discontinuance orders., • Identify and recommend improvements in processes or service methods and procedures to streamline processes., • Manage project budgets; review and correct any variances weekly., • Collect, update, and provide required reports to corresponding Clients., • Provide reporting to assigned Account Manager and Management., • 2 year degree required, 4 year degree a plus, • Bi-lingual (English-Spanish), is a must., • Detail-oriented and strong communication skills (email, phone)., • Results-oriented: the ability to resolve challenges and emergencies at a moment's notice., • Multi task-oriented: The ability to handle multiple projects at a time., • Customer-focused with a can-do approach to problem-solving.