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Job Overview This job posting is anticipated to remain open for 30 days, from 20-Oct-2025. The posting may close early due to the volume of applicants. If you find yourself at a professional crossroads, a career as a financial advisor may be the right change for you. Financial advisors partner with clients to help them achieve their long-term financial goals: retirement, building wealth, estate strategies, funding education and more. As a financial advisor with Edward Jones, you'll develop and grow your own practice, supported by your branch team, a home-office team and other regional financial advisors. You'll benefit from the experience that comes from 100 years of history. We're proud to have more offices in the U.S. and Canada than any other investment firm, serving over eight million clients. Our financial advisors are valued partners, and we credit much of our success to their unique experiences and professional backgrounds. We value an inclusive environment where everyone's different viewpoints help to achieve results. Financial advisors lead the branch team to serve clients and contribute to the firm's purpose. They deeply understand the client's goals and why they are important to accelerate trust and help them stay on track. Edward Jones helps you positively impact clients' lives and work together to achieve their long-term financial goals, enabling you to make a difference in your community. We'll give you the support you need. Our team will be there every step of the way, providing: • Paid training - Get registered and licensed and learn how to be a financial advisor with the industry's top training program¹., • Salary for the first five years as you begin to build your practice², • A firm-provided branch office in the community, • Branch office support to help lighten the load so you can focus on your clients, • No ceiling to your earning potential and growth, and your compensation is tied to the effort you put in, • A compensation package that includes opportunities for commissions, profit sharing and incentive travel, • The flexibility that you need to balance your personal and professional lives - the best of both worlds, • Build relationships to create new clients via face-to-face and virtual sourcing strategies (residential, business, networking, introductions and referrals, social media, and speaking engagements)., • Deeply understand clients' and prospective clients' needs, priorities, and concerns to accelerate trust and create personalized, comprehensive strategies to help them achieve their goals., • Oversee branch processes, roles, and responsibilities to ensure a high-quality, streamlined client experience consistent with firm policies and procedures, regulatory requirements, and ethical guidelines., • Engage the branch team to create, monitor, and adjust the branch business plan to increase branch effectiveness and achieve desired business results. ² As your new asset compensation and commissions increase over the first five years, salary will decrease Benefits: Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), disability income continuation, basic life, and basic AD&D coverage. Income continuation, basic life, and basic AD&D coverage are provided at no cost to financial advisors. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account and flexible spending account. Financial advisors enjoy flexibility in their schedule and, where required by applicable law, are eligible for paid sick leave and paid time off. Financial advisors may be eligible for bonuses; profit sharing; paid medical and parental leave for Financial Advisors that satisfy eligibility requirements; and participation in the firm's Travel Award Program. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to financial advisors, please visit our ___. Compensation: We know that building a business takes time, so we've built a new financial advisor compensation program that supports and rewards you as you learn the skills, systems and business practices you need to succeed in our client-first business model. The new financial advisor compensation program includes trainee pay, a supplemental salary for up to five years, commissions and compensation for new assets gathered for the first five years. For more information regarding compensation please click the link below. Supplemental Starting Salary Range $45,000 - $100,000 Skills/Requirements Successful financial advisors demonstrate a unique combination of ambition, self-motivation, and commitment to establishing long-term client relationships. Financial advisors grow the business through identifying and creating new clients through initial discover of financial goals and deepening relationships with existing clients by reviewing investment strategies and implementation recommendations. Financial advisors earning potential is reflective of their performance. What characteristics would make you a successful financial advisor? • An interest in financial services/markets and how they work, • Love of learning and challenges, including determination to succeed, • Skilled in long-term relationship building, • Comfortable in your ability to think critically, • Learning to be a financial advisor through our comprehensive training program?, • Delivering personalized investment and financial solutions to your clients?, • Taking ownership of your business's growth and success?, • Meeting professional and personal objectives as they relate to building your practice? Candidates should have at least one of the four qualifications bullets listed below: • A bachelor's degree is strongly preferred or equivalent work-related experience within the securities/financial services industry, • Financial services and/or sales experience, • Financial services registration, licensing, or certification, • SIE (which can be obtained without Firm sponsorship), Series 7 and Series 66 will be required; if not currently registered, registrations may be obtained at Edward Jones during the assigned paid study period., • FINRA registrations required within three months. State insurance licenses will be required., • As an associate, you are required to complete ongoing training offered by the firm and regulatory authorities (FINRA and SEC), as well as required CE training to ensure licenses remain in good standing. Awards & Accolades At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received. Check out our U.S. awards and accolades: ___ Check out our Canadian awards and accolades: ___ About Us Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns. Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging. People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career. View our ___. ¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating. Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law. #LI-USFATA

Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and develop, produce and market innovative medicines, solutions and services in more than 110 countries and regions. Center Medical Specialist ___Seeking EMT Basic, EMT Advanced, Paramedic, LVN, or LPN for Plasma Donation Center! NOTE: Salary is based on licensure and experience Are you looking for something different? Did you know that your skill set/experience makes you a valuable candidate for a Center Medical Specialist position in one of our plasma donation centers? Grifols prides itself on its family-like culture. Our company has more than tripled its workforce in the last 10 years — we’re growing, and you can grow with us! For more information visit: ___ What’s In It for You • Competitive Pay, • Career Growth/Promotions, • Geographic mobility among our more than 300 donation centers, • No Third Shift, • Perform physical examination and establish medical history to determine donor suitability, • Build rapport with donors to ensure overall customer satisfaction, • Ensure donor and staff confidentiality, • Responsible for donor awareness to potential hazards, • Provide donor education regarding general health and provide counseling regarding unacceptable test results, • Evaluate & manage donor injuries and adverse events, • Perform evaluations of any history of illness or medications to ensure continued donor suitability, • Assist in employee training, • Administer employee Hepatitis Vaccine program Job Requirements Educated and currently certified/licensed in the state of employment and according to state requirements as a Licensed Practical Nurse, Licensed Vocation Nurse, Paramedic, or EMT. Current CPR certification required. Attributes: -Work is performed both standing and sitting for up to 2 to 4 hours per day each. -The position does require bending and twisting of neck up from 1 to 2 hours per day. -Frequent hand movement of both hands with the ability to make fast, simple, movements of the fingers, hands, and wrists. -Ability to make precise coordinated movements, of the fingers to grasp and manipulate objects. • Frequent foot movement; may squat, crouch or sit on one's heels on rare occasion. Occasionally walks, bends and twists at waist. -Light lifting of 15lbs. with a maximum lift of 50lbs. May reach below shoulder height. Hearing acuity essential. -Color perception/discrimination, near vision and far vision correctable in one eye to 20/30 and to 20/100 in the other eye. -Able to communicate information and ideas so others will understand; with the ability to listen to and understand information and ideas presented through spoken words and sentences. -Works independently and within guidance of oral or written instructions. -Performs a wide range of tasks as dictated by variable demands and changing conditions. -Relates sensitive information to diverse groups. Work is performed in a plasma center. -Exposure to biological fluids with potential exposure to infectious organisms. -Exposure to electrical office and laboratory equipment. -Exposure to extreme cold below 32 degrees F while performing functions in plasma freezers. Personal protective equipment required such as protective eyewear, garments, gloves and cold-gear. #app Third Party Agency and Recruiter Notice: Agencies that present a candidate to Grifols must have an active, nonexpired, Grifols Agency Master Services Agreement with the Grifols Talent Acquisition Department. Additionally, agencies may only submit candidates to positions that they have been engaged to work on by a Grifols Recruiter. All resumes must be sent to a Grifols Recruiter under these terms or they will be considered a Grifols candidate. Location: NORTH AMERICA : USA : NM-Las Cruces:[[cust_building]]

Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and develop, produce and market innovative medicines, solutions and services in more than 110 countries and regions. Center Medical Specialist ___Seeking EMT Basic, EMT Advanced, Paramedic, LVN, or LPN for Plasma Donation Center! NOTE: Salary is based on licensure and experience Are you looking for something different? Did you know that your skill set/experience makes you a valuable candidate for a Center Medical Specialist position in one of our plasma donation centers? Grifols prides itself on its family-like culture. Our company has more than tripled its workforce in the last 10 years — we’re growing, and you can grow with us! For more information visit: ___ What’s In It for You • Competitive Pay, • Career Growth/Promotions, • Geographic mobility among our more than 300 donation centers, • No Third Shift, • Perform physical examination and establish medical history to determine donor suitability, • Build rapport with donors to ensure overall customer satisfaction, • Ensure donor and staff confidentiality, • Responsible for donor awareness to potential hazards, • Provide donor education regarding general health and provide counseling regarding unacceptable test results, • Evaluate & manage donor injuries and adverse events, • Perform evaluations of any history of illness or medications to ensure continued donor suitability, • Assist in employee training, • Administer employee Hepatitis Vaccine program Job Requirements Educated and currently certified/licensed in the state of employment and according to state requirements as a Licensed Practical Nurse, Licensed Vocation Nurse, Paramedic, or EMT. Current CPR certification required. Attributes: -Work is performed both standing and sitting for up to 2 to 4 hours per day each. -The position does require bending and twisting of neck up from 1 to 2 hours per day. -Frequent hand movement of both hands with the ability to make fast, simple, movements of the fingers, hands, and wrists. -Ability to make precise coordinated movements, of the fingers to grasp and manipulate objects. • Frequent foot movement; may squat, crouch or sit on one's heels on rare occasion. Occasionally walks, bends and twists at waist. -Light lifting of 15lbs. with a maximum lift of 50lbs. May reach below shoulder height. Hearing acuity essential. -Color perception/discrimination, near vision and far vision correctable in one eye to 20/30 and to 20/100 in the other eye. -Able to communicate information and ideas so others will understand; with the ability to listen to and understand information and ideas presented through spoken words and sentences. -Works independently and within guidance of oral or written instructions. -Performs a wide range of tasks as dictated by variable demands and changing conditions. -Relates sensitive information to diverse groups. Work is performed in a plasma center. -Exposure to biological fluids with potential exposure to infectious organisms. -Exposure to electrical office and laboratory equipment. -Exposure to extreme cold below 32 degrees F while performing functions in plasma freezers. Personal protective equipment required such as protective eyewear, garments, gloves and cold-gear. #app Third Party Agency and Recruiter Notice: Agencies that present a candidate to Grifols must have an active, nonexpired, Grifols Agency Master Services Agreement with the Grifols Talent Acquisition Department. Additionally, agencies may only submit candidates to positions that they have been engaged to work on by a Grifols Recruiter. All resumes must be sent to a Grifols Recruiter under these terms or they will be considered a Grifols candidate. Location: NORTH AMERICA : USA : NM-Las Cruces:[[cust_building]]

Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and develop, produce and market innovative medicines, solutions and services in more than 110 countries and regions. Center Medical Specialist ___Seeking EMT Basic, EMT Advanced, Paramedic, LVN, or LPN for Plasma Donation Center! NOTE: Salary is based on licensure and experience Are you looking for something different? Did you know that your skill set/experience makes you a valuable candidate for a Center Medical Specialist position in one of our plasma donation centers? Grifols prides itself on its family-like culture. Our company has more than tripled its workforce in the last 10 years — we’re growing, and you can grow with us! For more information visit: ___ What’s In It for You • Competitive Pay, • Career Growth/Promotions, • Geographic mobility among our more than 300 donation centers, • No Third Shift, • Perform physical examination and establish medical history to determine donor suitability, • Build rapport with donors to ensure overall customer satisfaction, • Ensure donor and staff confidentiality, • Responsible for donor awareness to potential hazards, • Provide donor education regarding general health and provide counseling regarding unacceptable test results, • Evaluate & manage donor injuries and adverse events, • Perform evaluations of any history of illness or medications to ensure continued donor suitability, • Assist in employee training, • Administer employee Hepatitis Vaccine program Job Requirements Educated and currently certified/licensed in the state of employment and according to state requirements as a Licensed Practical Nurse, Licensed Vocation Nurse, Paramedic, or EMT. Current CPR certification required. Attributes: -Work is performed both standing and sitting for up to 2 to 4 hours per day each. -The position does require bending and twisting of neck up from 1 to 2 hours per day. -Frequent hand movement of both hands with the ability to make fast, simple, movements of the fingers, hands, and wrists. -Ability to make precise coordinated movements, of the fingers to grasp and manipulate objects. • Frequent foot movement; may squat, crouch or sit on one's heels on rare occasion. Occasionally walks, bends and twists at waist. -Light lifting of 15lbs. with a maximum lift of 50lbs. May reach below shoulder height. Hearing acuity essential. -Color perception/discrimination, near vision and far vision correctable in one eye to 20/30 and to 20/100 in the other eye. -Able to communicate information and ideas so others will understand; with the ability to listen to and understand information and ideas presented through spoken words and sentences. -Works independently and within guidance of oral or written instructions. -Performs a wide range of tasks as dictated by variable demands and changing conditions. -Relates sensitive information to diverse groups. Work is performed in a plasma center. -Exposure to biological fluids with potential exposure to infectious organisms. -Exposure to electrical office and laboratory equipment. -Exposure to extreme cold below 32 degrees F while performing functions in plasma freezers. Personal protective equipment required such as protective eyewear, garments, gloves and cold-gear. #app Third Party Agency and Recruiter Notice: Agencies that present a candidate to Grifols must have an active, nonexpired, Grifols Agency Master Services Agreement with the Grifols Talent Acquisition Department. Additionally, agencies may only submit candidates to positions that they have been engaged to work on by a Grifols Recruiter. All resumes must be sent to a Grifols Recruiter under these terms or they will be considered a Grifols candidate. Location: NORTH AMERICA : USA : NM-Las Cruces:[[cust_building]]

Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and develop, produce and market innovative medicines, solutions and services in more than 110 countries and regions. Center Medical Specialist ___Seeking EMT Basic, EMT Advanced, Paramedic, LVN, or LPN for Plasma Donation Center! NOTE: Salary is based on licensure and experience Are you looking for something different? Did you know that your skill set/experience makes you a valuable candidate for a Center Medical Specialist position in one of our plasma donation centers? Grifols prides itself on its family-like culture. Our company has more than tripled its workforce in the last 10 years — we’re growing, and you can grow with us! For more information visit: ___ What’s In It for You • Competitive Pay, • Career Growth/Promotions, • Geographic mobility among our more than 300 donation centers, • No Third Shift, • Perform physical examination and establish medical history to determine donor suitability, • Build rapport with donors to ensure overall customer satisfaction, • Ensure donor and staff confidentiality, • Responsible for donor awareness to potential hazards, • Provide donor education regarding general health and provide counseling regarding unacceptable test results, • Evaluate & manage donor injuries and adverse events, • Perform evaluations of any history of illness or medications to ensure continued donor suitability, • Assist in employee training, • Administer employee Hepatitis Vaccine program Job Requirements Educated and currently certified/licensed in the state of employment and according to state requirements as a Licensed Practical Nurse, Licensed Vocation Nurse, Paramedic, or EMT. Current CPR certification required. Attributes: -Work is performed both standing and sitting for up to 2 to 4 hours per day each. -The position does require bending and twisting of neck up from 1 to 2 hours per day. -Frequent hand movement of both hands with the ability to make fast, simple, movements of the fingers, hands, and wrists. -Ability to make precise coordinated movements, of the fingers to grasp and manipulate objects. • Frequent foot movement; may squat, crouch or sit on one's heels on rare occasion. Occasionally walks, bends and twists at waist. -Light lifting of 15lbs. with a maximum lift of 50lbs. May reach below shoulder height. Hearing acuity essential. -Color perception/discrimination, near vision and far vision correctable in one eye to 20/30 and to 20/100 in the other eye. -Able to communicate information and ideas so others will understand; with the ability to listen to and understand information and ideas presented through spoken words and sentences. -Works independently and within guidance of oral or written instructions. -Performs a wide range of tasks as dictated by variable demands and changing conditions. -Relates sensitive information to diverse groups. Work is performed in a plasma center. -Exposure to biological fluids with potential exposure to infectious organisms. -Exposure to electrical office and laboratory equipment. -Exposure to extreme cold below 32 degrees F while performing functions in plasma freezers. Personal protective equipment required such as protective eyewear, garments, gloves and cold-gear. #app Third Party Agency and Recruiter Notice: Agencies that present a candidate to Grifols must have an active, nonexpired, Grifols Agency Master Services Agreement with the Grifols Talent Acquisition Department. Additionally, agencies may only submit candidates to positions that they have been engaged to work on by a Grifols Recruiter. All resumes must be sent to a Grifols Recruiter under these terms or they will be considered a Grifols candidate. Location: NORTH AMERICA : USA : NM-Las Cruces:[[cust_building]]

American Traveler is seeking a travel nurse RN ED - Emergency Department for a travel nursing job in Las Cruces, New Mexico. Job Description & Requirements • Specialty: ED - Emergency Department, • Discipline: RN, • Start Date: 12/30/2025, • Duration: 13 weeks, • 36 hours per week, • Shift: 12 hours, nights, • Work in the Emergency Department of a hospital setting, • Night shifts from 7:00 PM to 7:00 AM, • 13-week assignment, • Adult and pediatric emergency care population, • Candidates cannot have a permanent address within 60 miles of the facility, • Travelers must not have been employed as permanent staff at any LifePoint facility in the past 12 months, • Full-time employment elsewhere is not permitted during the assignment, • COVID-19 vaccination card is required, • First-time travelers are welcome to apply\n \n Requirements\n, • Active NM or compact RN license required, • Minimum of 2 years of Emergency Department experience, • Basic Life Support (BLS) and Advanced Cardiovascular Life Support (ACLS) certifications required, • Social Security number and date of birth required for consideration, • RQI certifications are not accepted\n Benefits\n, • High Pay and Bonuses, • Medical, Dental and Vision Insurance with Day 1 Options, • 401(k) Plan, • Weekly Payroll Deposit, • Free Online CEUs, • Generous Housing Allowance, • Travel and Licensure Reimbursements, • Non-taxed Per Diem and Subsidy With thousands of travel nursing and allied jobs nationwide, our attentive and approachable recruiters find positions that align perfectly with your career aspirations and personal requirements. American Traveler offers exceptional benefits, including premium medical, dental, vision and life insurance beginning day one of your assignment, generous 401(k) match, substantial housing stipends, and more. Additionally, with 24/7 support and access to our in-house clinicians, you are assured confidence and comfort throughout your assignment. With our team behind you, you can relax and enjoy a rewarding travel career.

American Traveler is seeking a travel nurse RN Med Surg / Telemetry for a travel nursing job in Las Cruces, New Mexico. Job Description & Requirements • Specialty: Med Surg / Telemetry, • Discipline: RN, • Start Date: 12/21/2025, • Duration: 13 weeks, • 36 hours per week, • Shift: 12 hours, nights, • 1+ year of recent experience in this specialty and setting, • Valid nursing license as required by this state, • Valid Basic Life Support (BLS) certification from the American Heart Association (AHA), • Valid Advanced Cardiac Life Support (ACLS) certification through AHA recommended and may be required, • Specialty-related certifications are preferred and may be required, • Professional References, • Additional job specific requirements will be provided by your Recruiter\n Benefits\n, • High Pay and Bonuses, • Medical, Dental and Vision Insurance with Day 1 Options, • 401(k) Plan, • Weekly Payroll Deposit, • Free Online CEUs, • Generous Housing Allowance, • Travel and Licensure Reimbursements, • Non-taxed Per Diem and Subsidy With thousands of travel nursing and allied jobs nationwide, our attentive and approachable recruiters find positions that align perfectly with your career aspirations and personal requirements. American Traveler offers exceptional benefits, including premium medical, dental, vision and life insurance beginning day one of your assignment, generous 401(k) match, substantial housing stipends, and more. Additionally, with 24/7 support and access to our in-house clinicians, you are assured confidence and comfort throughout your assignment. With our team behind you, you can relax and enjoy a rewarding travel career.

TRS Healthcare is seeking an experienced Medical Surgical/Telemetry Registered Nurse for an exciting Travel Nursing job in Las Cruces, NM. Shift: 3x12 hr nights Start Date: 12/21/2025 Duration: 13 weeks Pay: $2178 / Week TRS Healthcare is seeking a Registered Nurse that is licensed in NM to work in the specialty area of Med/Tele. (Compact license acceptable) • This is a 13 week assignment, • The shift is 7p-7a. Minimum Requirements Include: • 2 years of recent experience as a RN, • 1 year of recent experience specializing in Tele, • Current RN license within the state of practice. (Compact license acceptable) At TRS Healthcare, our healthcare professionals come first. For over 25 years, TRS has been committed to giving our healthcare professionals the support and opportunities they need to reach their goals, whether they are financial, career-oriented, or geographical. We’re here to help you achieve success, every step of the way! Benefits of a Travel Assignment with TRS Healthcare: • 401(k), • Free Continuing Education Units (CEUs), • Day one health insurance along with dental and vision, • All pre-contract costs covered; we pay or reimburse for your compliance, • Industry-leading app and time entry technology, • Sign-on and Completion bonuses, • Up to $1,000 referral bonuses with online tracking - no limit on your earning potential!, • Licensure reimbursement, • Fully trained recruiters with a focus on your needs and career, • Opportunities to experience different regions, cultures and facilities across the United States About TRS Healthcare: TRS Healthcare has been a leader in the healthcare staffing industry for over 25 years, providing exceptional career opportunities for travel nurses and allied health professionals. An RN-founded, woman-owned company, TRS Healthcare has team members in all 50 states. We recruit and support registered nurses, licensed practical nurses, surgical technicians, respiratory therapists, imaging technologists, laboratory specialists, and other experienced nursing and allied healthcare professionals. We staff hundreds of healthcare facilities across the U.S. in urban, rural, and underserved areas, including multi-state hospital systems, critical access hospitals, rural community hospitals, long-term care facilities, trauma centers, standalone clinics, and more. Learn more about TRS Healthcare at trshealthcare.com.

TRS Healthcare is seeking an experienced Medical Surgical/Telemetry Registered Nurse for an exciting Travel Nursing job in Las Cruces, NM. Shift: 3x12 hr nights Start Date: 12/21/2025 Duration: 13 weeks Pay: $2178 / Week TRS Healthcare is seeking a Registered Nurse that is licensed in NM to work in the specialty area of Med/Tele. (Compact license acceptable) • This is a 13 week assignment, • The shift is 7p-7a. Minimum Requirements Include: • 2 years of recent experience as a RN, • 1 year of recent experience specializing in Tele, • Current RN license within the state of practice. (Compact license acceptable) At TRS Healthcare, our healthcare professionals come first. For over 25 years, TRS has been committed to giving our healthcare professionals the support and opportunities they need to reach their goals, whether they are financial, career-oriented, or geographical. We’re here to help you achieve success, every step of the way! Benefits of a Travel Assignment with TRS Healthcare: • 401(k), • Free Continuing Education Units (CEUs), • Day one health insurance along with dental and vision, • All pre-contract costs covered; we pay or reimburse for your compliance, • Industry-leading app and time entry technology, • Sign-on and Completion bonuses, • Up to $1,000 referral bonuses with online tracking - no limit on your earning potential!, • Licensure reimbursement, • Fully trained recruiters with a focus on your needs and career, • Opportunities to experience different regions, cultures and facilities across the United States About TRS Healthcare: TRS Healthcare has been a leader in the healthcare staffing industry for over 25 years, providing exceptional career opportunities for travel nurses and allied health professionals. An RN-founded, woman-owned company, TRS Healthcare has team members in all 50 states. We recruit and support registered nurses, licensed practical nurses, surgical technicians, respiratory therapists, imaging technologists, laboratory specialists, and other experienced nursing and allied healthcare professionals. We staff hundreds of healthcare facilities across the U.S. in urban, rural, and underserved areas, including multi-state hospital systems, critical access hospitals, rural community hospitals, long-term care facilities, trauma centers, standalone clinics, and more. Learn more about TRS Healthcare at trshealthcare.com.

TRS Healthcare is seeking an experienced Medical Surgical/Telemetry Registered Nurse for an exciting Travel Nursing job in Las Cruces, NM. Shift: 3x12 hr nights Start Date: 12/29/2025 Duration: 13 weeks Pay: $1988.28 / Week TRS Healthcare is seeking a Registered Nurse that is licensed in NM to work in the specialty area of Med/Tele. (Compact license acceptable) • This is a 13 week assignment, • The shift is 7p-7a. Minimum Requirements Include: • 2 years of recent experience as a RN, • 1 year of recent experience specializing in Tele, • Current RN license within the state of practice. (Compact license acceptable) At TRS Healthcare, our healthcare professionals come first. For over 25 years, TRS has been committed to giving our healthcare professionals the support and opportunities they need to reach their goals, whether they are financial, career-oriented, or geographical. We’re here to help you achieve success, every step of the way! Benefits of a Travel Assignment with TRS Healthcare: • 401(k), • Free Continuing Education Units (CEUs), • Day one health insurance along with dental and vision, • All pre-contract costs covered; we pay or reimburse for your compliance, • Industry-leading app and time entry technology, • Sign-on and Completion bonuses, • Up to $1,000 referral bonuses with online tracking - no limit on your earning potential!, • Licensure reimbursement, • Fully trained recruiters with a focus on your needs and career, • Opportunities to experience different regions, cultures and facilities across the United States About TRS Healthcare: TRS Healthcare has been a leader in the healthcare staffing industry for over 25 years, providing exceptional career opportunities for travel nurses and allied health professionals. An RN-founded, woman-owned company, TRS Healthcare has team members in all 50 states. We recruit and support registered nurses, licensed practical nurses, surgical technicians, respiratory therapists, imaging technologists, laboratory specialists, and other experienced nursing and allied healthcare professionals. We staff hundreds of healthcare facilities across the U.S. in urban, rural, and underserved areas, including multi-state hospital systems, critical access hospitals, rural community hospitals, long-term care facilities, trauma centers, standalone clinics, and more. Learn more about TRS Healthcare at trshealthcare.com.

TRS Healthcare is seeking an experienced Medical Surgical/Telemetry Registered Nurse for an exciting Travel Nursing job in Las Cruces, NM. Shift: 3x12 hr nights Start Date: 12/21/2025 Duration: 13 weeks Pay: $2178 / Week TRS Healthcare is seeking a Registered Nurse that is licensed in NM to work in the specialty area of Med/Tele. (Compact license acceptable) • This is a 13 week assignment, • The shift is 7p-7a. Minimum Requirements Include: • 2 years of recent experience as a RN, • 1 year of recent experience specializing in Tele, • Current RN license within the state of practice. (Compact license acceptable) At TRS Healthcare, our healthcare professionals come first. For over 25 years, TRS has been committed to giving our healthcare professionals the support and opportunities they need to reach their goals, whether they are financial, career-oriented, or geographical. We’re here to help you achieve success, every step of the way! Benefits of a Travel Assignment with TRS Healthcare: • 401(k), • Free Continuing Education Units (CEUs), • Day one health insurance along with dental and vision, • All pre-contract costs covered; we pay or reimburse for your compliance, • Industry-leading app and time entry technology, • Sign-on and Completion bonuses, • Up to $1,000 referral bonuses with online tracking - no limit on your earning potential!, • Licensure reimbursement, • Fully trained recruiters with a focus on your needs and career, • Opportunities to experience different regions, cultures and facilities across the United States About TRS Healthcare: TRS Healthcare has been a leader in the healthcare staffing industry for over 25 years, providing exceptional career opportunities for travel nurses and allied health professionals. An RN-founded, woman-owned company, TRS Healthcare has team members in all 50 states. We recruit and support registered nurses, licensed practical nurses, surgical technicians, respiratory therapists, imaging technologists, laboratory specialists, and other experienced nursing and allied healthcare professionals. We staff hundreds of healthcare facilities across the U.S. in urban, rural, and underserved areas, including multi-state hospital systems, critical access hospitals, rural community hospitals, long-term care facilities, trauma centers, standalone clinics, and more. Learn more about TRS Healthcare at trshealthcare.com.

POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We’re seeking skilled and dependable Contact Center Representative (Level II) to support a variety of inbound and outbound customer service and sales initiatives. In this role, you’ll interact directly with customers to address inquiries, resolve complaints, troubleshoot service issues, and promote relevant products and services. Our clients include government programs and some of the most recognizable global brands. This is a full-time, on-site position that includes paid training and offers clear paths for career advancement into roles such as Supervisor, Trainer, Talent Acquisition, and Operations Management. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. --------------: POSITION RESPONSIBILITIES: WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? In this role, you handle inbound and outbound calls, helping to support customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: • Manage inbound and outbound calls in a courteous, timely, and professional manner, • Resolve customer issues effectively, aiming for first call resolution, • Research internal systems to retrieve missing information and collaborate with other departments as needed, • Accurately document customer interactions and process claims, • Conduct needs-based conversations to identify the best solutions for customers, • Use training resources and knowledge bases to provide accurate information while following scripts and procedures, • Maintain confidentiality and handle sensitive information appropriately, • Escalate complex issues to the appropriate personnel when necessary, • Participate in training sessions and team meetings to stay current on updates and best practices We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge, you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years or older, • High school diploma or equivalent, • Strong written, verbal, and organizational communication skills, • Typing speed of at least 20 words per minute, • Basic proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook), • Familiarity with Windows operating systems, • Highly reliable with excellent time management and punctuality, • Strong problem-solving, troubleshooting, and follow-up skills, • Conflict resolution and negotiation abilities, • Customer-focused with empathy, patience, and professionalism, • Ability to multitask, self-manage, and stay focused, • Team-oriented with a collaborative mindset, • Comfortable working in a fast-paced, dynamic environment At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: • Paid Time Off: Earn PTO and paid holidays to take the time you need., • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!, • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location., • Retirement Savings: Secure your future with retirement savings programs, where available., • Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges., • Life Insurance: Access life insurance options to safeguard your loved ones., • Supplemental Insurance: Accident and critical illness insurance, • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities., • Paid Training: Learn new skills while earning a paycheck., • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement., • Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS: This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT: All MCI Locations • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY): MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. ................: The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a confident communicator with a passion for sales and customer success? We’re expanding our team and looking for motivated Sales Representatives who thrive in fast-paced environments and love helping customers find the right solutions. In this role, you’ll make outbound calls to current and potential customers, introduce new products and services, and guide them toward the best options for their needs. If you enjoy problem-solving, upselling, and building relationships, this is the perfect opportunity for you! To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. --------------: POSITION RESPONSIBILITIES: • Make outbound calls to customers across the country, • Promote and sell products and services tailored to customer needs, • Provide accurate information and resolve customer inquiries, • Use internal systems to manage accounts and process orders, • Collaborate with other departments to resolve customer issues, • Follow scripts, policies, and compliance guidelines, • Maintain accurate records and protect customer data, • Stay current with training, product updates, and program changes All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications • Must be 18 years or older, • High school diploma or equivalent, • Excellent communication and organizational skills, • Typing speed of 20+ WPM, • Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint), • Familiarity with Windows operating systems, • Dependable and punctual with a strong work ethic, • Strong problem-solving and conflict resolution skills, • Customer-focused, empathetic, and solution-oriented, • Ability to multitask and manage time effectively, • Comfortable in a fast-paced, evolving environment At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: • Paid Time Off: Earn PTO and paid holidays to take the time you need., • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!, • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location., • Retirement Savings: Secure your future with retirement savings programs, where available., • Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges., • Life Insurance: Access life insurance options to safeguard your loved ones., • Supplemental Insurance: Accident and critical illness insurance, • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities., • Paid Training: Learn new skills while earning a paycheck., • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement., • Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS: This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT: All MCI Locations • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY): MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. ................: The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a persuasive communicator with a passion for sales and customer service? Do you thrive in a fast-paced environment where every call is an opportunity to succeed? If so, we want you on our team! We’re looking for motivated and results-driven Call Center Sales Representatives to join our dynamic team. In this role, you’ll connect with customers over the phone, provide expert product guidance, resolve inquiries, and close sales with confidence. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. --------------: POSITION RESPONSIBILITIES: Key Responsibilities: • Handle inbound and outbound calls with professionalism and empathy, • Use product knowledge and training to recommend solutions and close sales, • Build rapport, listen actively, and address customer needs effectively, • Research account details and collaborate with internal teams to resolve issues, • Manage customer accounts and process orders accurately using our systems, • Follow scripts, policies, and procedures to ensure consistency and compliance, • Protect customer data and handle sensitive information responsibly, • Escalate complex issues to appropriate team members when needed, • Stay current with training, system updates, and team communications All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications • Must be 18 years or older with a high school diploma or equivalent, • Strong verbal and written communication skills, • Typing speed of 20+ WPM, • Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint), • Familiarity with Windows operating systems, • Dependable, punctual, and self-motivated, • Skilled in conflict resolution, problem-solving, and negotiation, • Customer-focused with empathy, patience, and responsiveness, • Ability to multitask and manage time effectively, • Team-oriented with a positive attitude, • Comfortable in a fast-paced, evolving environment, • Strong interpersonal skills and relationship-building ability, • 1+ year of experience in customer service, sales, technical support, or administrative roles in a contact center At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: • Paid Time Off: Earn PTO and paid holidays to take the time you need., • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!, • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location., • Retirement Savings: Secure your future with retirement savings programs, where available., • Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges., • Life Insurance: Access life insurance options to safeguard your loved ones., • Supplemental Insurance: Accident and critical illness insurance, • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities., • Paid Training: Learn new skills while earning a paycheck., • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement., • Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS: This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT: All MCI Locations • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY): MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. ................: The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a persuasive communicator with a positive attitude and a drive to succeed? We’re looking for full-time Internet & Phone Sales Representative to support a variety of outbound projects across our growing contact center network. Whether you're just starting your career or looking to take the next step, we offer flexible schedules, industry-leading training, and real opportunities for advancement including roles in Supervision, Training, Talent Acquisition, and Operations Management. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. --------------: POSITION RESPONSIBILITIES: • Handle inbound and outbound calls with professionalism and courtesy, • Use training and resources to confidently answer questions and sell products/services, • Listen actively to understand customer needs and resolve issues, • Research systems to locate missing information and collaborate with internal teams, • Manage customer accounts and process orders accurately using company systems, • Follow scripts, policies, and compliance guidelines, • Maintain accurate records and protect customer data, • Escalate complex issues to appropriate team members, • Attend training sessions and team meetings to stay current on updates All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications • Must be 18 years or older, • High school diploma or equivalent, • Excellent written and verbal communication skills, • Typing speed of 20+ WPM, • Basic proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook), • Familiarity with Windows operating systems, • Highly reliable with strong attendance and punctuality, • Skilled in troubleshooting, conflict resolution, and customer service, • Empathetic, responsive, and solution-oriented, • Ability to multitask, stay focused, and self-manage, • Team-oriented with strong interpersonal skills, • Comfortable in a fast-paced, evolving environment, • 1+ year of experience in customer service, technical support, inside sales, chat, or administrative roles in a contact center At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: • Paid Time Off: Earn PTO and paid holidays to take the time you need., • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!, • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location., • Retirement Savings: Secure your future with retirement savings programs, where available., • Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges., • Life Insurance: Access life insurance options to safeguard your loved ones., • Supplemental Insurance: Accident and critical illness insurance, • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities., • Paid Training: Learn new skills while earning a paycheck., • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement., • Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS: This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT: All MCI Locations • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY): MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. ................: The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. As a day shift Call Center Agent, you will be either dedicated to a specific project or handle blended inbound and outbound phone, chat, and e-mail interactions on behalf of multiple clients. There are a wide variety of project openings for some of the most recognizable brands in the world! In this role, you will provide customer service and educate and upsell customers on products and services. Candidates should be highly reliable, have excellent communication skills, and be willing to learn on the job every day. Schedules vary by site and project. This is an on-site, entry-level position with competitive compensation commensurate with experience. Bi-lingual (Spanish-speaking) candidates are encouraged to apply. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. --------------: POSITION RESPONSIBILITIES: WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? In this role, you handle inbound and outbound calls, helping to support customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers nationwide each week to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to providing exceptional service, you must be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: • Handle inbound and outbound contacts in a courteous, timely, and professional manner., • Ensure first-call resolution through problem-solving and effective call handling., • Research systems to find missing information as applicable; coordinate with other departments to resolve issues when needed, • Accurately document and process customer claims in appropriate systems., • Lead fact-finding discussions to determine the best options for the customer., • Utilize knowledge base and training to accurately answer customer questions while following all required scripts, policies, and procedures., • Comply with requirements surrounding confidential information and personal information., • Escalate customer issues to the appropriate staff for resolution as needed., • Attend meetings and training to stay up to date on program knowledge, systems, and process changes. We provide all new employees with world-class training, so positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge, you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of the Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow up on customer issues, • An aptitude for conflict resolution, problem-solving, and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: • Paid Time Off: Earn PTO and paid holidays to take the time you need., • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!, • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location., • Retirement Savings: Secure your future with retirement savings programs, where available., • Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges., • Life Insurance: Access life insurance options to safeguard your loved ones., • Supplemental Insurance: Accident and critical illness insurance, • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities., • Paid Training: Learn new skills while earning a paycheck., • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement., • Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS: This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT: All MCI Locations • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY): MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. ................: The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a persuasive communicator with a passion for sales and a positive attitude? We’re looking for Outbound Sales Representatives to support a variety of exciting projects for some of the world’s most recognizable brands. In this role, you’ll connect with prospective customers, promote and upsell products and services, and deliver exceptional customer experiences. With our industry-leading training, you’ll be equipped to thrive and grow in a fast-paced, performance-driven environment. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. --------------: POSITION RESPONSIBILITIES: • Make outbound and receive inbound calls in a professional and courteous manner, • Educate customers on products and services, identifying upsell opportunities, • Understand customer needs and recommend tailored solutions, • Use internal systems to manage accounts and process orders accurately, • Research and resolve customer issues, coordinating with other departments as needed, • Follow scripts, policies, and procedures to ensure consistency and compliance, • Maintain accurate records and safeguard customer information, • Escalate complex issues to supervisors or appropriate teams, • Stay current with training, updates, and system changes All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications • Must be 18 years or older, • High school diploma or equivalent, • Excellent verbal and written communication skills, • Ability to type 20+ words per minute, • Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint), • Familiarity with Windows operating systems, • Dependable and punctual with a strong work ethic, • Strong problem-solving and conflict resolution skills, • Customer-focused, empathetic, and solution-oriented, • Ability to multitask and manage time effectively, • Comfortable in a fast-paced, evolving environment At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: • Paid Time Off: Earn PTO and paid holidays to take the time you need., • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!, • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location., • Retirement Savings: Secure your future with retirement savings programs, where available., • Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges., • Life Insurance: Access life insurance options to safeguard your loved ones., • Supplemental Insurance: Accident and critical illness insurance, • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities., • Paid Training: Learn new skills while earning a paycheck., • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement., • Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS: This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT: All MCI Locations • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY): MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. ................: The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a problem solver with a passion for helping people? Do you thrive in a fast-paced environment and enjoy creating outstanding customer experiences? If so, we want you on our team! We’re looking for Customer Service Representatives (Nights) to represent some of the world’s most recognized brands during the night shift. In this role, you’ll be the first point of contact for customers handling inbound calls, resolving basic technical issues, answering product and process-related inquiries, and identifying opportunities to upsell products and services. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. --------------: POSITION RESPONSIBILITIES: WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: * Manage inbound and outbound calls with professionalism, empathy, and efficiency * Troubleshoot and resolve customer issues, focusing on first-call resolution * Research and retrieve information using internal systems; collaborate with other teams as needed * Accurately document and process customer claims and interactions * Follow scripts, policies, and procedures while using training resources to provide accurate answers * Handle sensitive information with discretion and maintain confidentiality * Escalate complex cases to the appropriate team or manager * Stay updated on products and processes by attending ongoing training * Meet all attendance, reliability, and night shift scheduling requirements CANDIDATE QUALIFICATIONS: WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications * 18 years or older with a high school diploma or equivalent * Excellent verbal and written communication skills * Typing speed of 20+ words per minute * Basic knowledge of Microsoft Office (Word, Excel, Outlook, PowerPoint) * Familiarity with Windows operating systems * Strong problem-solving, conflict resolution, and troubleshooting skills * Reliable, punctual, and motivated with a strong work ethic * Ability to multi-task, stay organized, and self-manage * Customer-first mindset: empathetic, patient, and responsive * Positive attitude and a team-player spirit * Comfortable working in a fast-paced, dynamic environment Preferred (Not Required) • 1+ year in customer service, call center, help desk, technical support, inside sales, or back-office roles At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: • Paid Time Off: Earn PTO and paid holidays to take the time you need., • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!, • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location., • Retirement Savings: Secure your future with retirement savings programs, where available., • Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges., • Life Insurance: Access life insurance options to safeguard your loved ones., • Supplemental Insurance: Accident and critical illness insurance, • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities., • Paid Training: Learn new skills while earning a paycheck., • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement., • Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS: This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT: All MCI Locations • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY): MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. ................: The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We’re seeking enthusiastic Call Center Representatives to support a range of inbound and outbound customer service and sales initiatives. In this role, you’ll respond to incoming inquiries, reach out to existing customers to provide support, and promote new products and services. Opportunities are available across various projects, including government programs and some of the world’s most recognized brands. We’re looking for individuals with strong communication skills, a positive attitude, and a commitment to reliability and continuous learning. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. --------------: POSITION RESPONSIBILITIES: WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? In this role, you handle inbound and outbound calls, helping to support customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: • Handle inbound and outbound calls with professionalism and courtesy, • Resolve customer issues efficiently, aiming for first-call resolution, • Research and retrieve information across systems to support customer needs, • Accurately document customer interactions and process claims, • Guide customers through options to find the best solutions, • Use training and resources to answer questions while adhering to scripts and policies, • Maintain confidentiality and handle sensitive information appropriately, • Escalate complex issues to the appropriate team members when necessary, • Participate in training sessions and stay current on updates and procedures We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge, you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Minimum age of 18, • High school diploma or equivalent, • Strong written and verbal communication skills, • Typing speed of at least 20 words per minute, • Basic proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook), • Familiarity with Windows operating systems, • Dependable and punctual with excellent time management, • Problem-solving and conflict resolution skills, • Customer-focused mindset with empathy and patience, • Ability to multitask and work independently, • Team-oriented with a collaborative spirit At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: • Paid Time Off: Earn PTO and paid holidays to take the time you need., • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!, • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location., • Retirement Savings: Secure your future with retirement savings programs, where available., • Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges., • Life Insurance: Access life insurance options to safeguard your loved ones., • Supplemental Insurance: Accident and critical illness insurance, • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities., • Paid Training: Learn new skills while earning a paycheck., • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement., • Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS: This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT: All MCI Locations • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY): MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. ................: The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We’re seeking enthusiastic and dependable Call Center Agents to support a variety of inbound and outbound customer service and sales projects for our diverse client base. In this role, you’ll work evening shifts assisting customers with inquiries, making outbound calls to existing clients, resolving service-related issues, and promoting new products and services. If you’re a strong communicator, eager to learn, and committed to reliability, this is a fantastic opportunity to launch your career with us. Our industry-leading training program and clear advancement paths such as Supervisor, Trainer and Operations Management ensure your growth and success. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. --------------: POSITION RESPONSIBILITIES: WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? In this role, you handle inbound and outbound calls, helping to support customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day. • Handle inbound and outbound calls professionally and efficiently, • Resolve customer issues on the first call through effective problem-solving, • Research and retrieve information across systems to support customer needs, • Accurately document and process claims and inquiries, • Guide customers through options to find the best solutions, • Follow scripts, policies, and procedures while using your training and resources, • Maintain confidentiality and handle personal information with care, • Escalate complex issues to the appropriate team members, • Stay current by attending training sessions and reviewing updates We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge, you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • 18 years of age or older, • High school diploma or equivalent, • Strong written and verbal communication skills, • Typing speed of at least 20 WPM, • Basic proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint), • Familiarity with Windows operating systems, • Dependable with excellent attendance and punctuality, • Skilled in troubleshooting and resolving customer concerns, • Customer-focused, empathetic, and patient, • Able to multitask, stay organized, and work independently, • Team-oriented with a passion for helping others At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: • Paid Time Off: Earn PTO and paid holidays to take the time you need., • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!, • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location., • Retirement Savings: Secure your future with retirement savings programs, where available., • Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges., • Life Insurance: Access life insurance options to safeguard your loved ones., • Supplemental Insurance: Accident and critical illness insurance, • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities., • Paid Training: Learn new skills while earning a paycheck., • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement., • Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS: This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT: All MCI Locations • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY): MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. ................: The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a persuasive communicator with a positive attitude and a passion for sales? We’re looking for Sales Representatives to support a variety of campaigns for some of the most recognizable brands in the world. In this role, you’ll connect with prospective and existing customers, promote products and services, upsell where appropriate, and deliver exceptional customer experiences. With our industry-leading training program, you’ll gain the tools and support you need to thrive and grow. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment tes --------------: POSITION RESPONSIBILITIES: • Make outbound and receive inbound calls in a professional and courteous manner, • Educate customers on products and services, identifying upsell opportunities, • Understand customer needs and recommend tailored solutions, • Use internal systems to manage accounts and process transactions accurately, • Research and resolve customer issues, coordinating with other departments as needed, • Accurately document customer interactions and follow established procedures, • Adhere to scripts, policies, and compliance standards, • Maintain confidentiality and handle sensitive information responsibly, • Escalate complex issues to supervisors or appropriate teams, • Stay current with training, updates, and system changes All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications • Must be 18 years or older, • High school diploma or equivalent, • Excellent verbal and written communication skills, • Ability to type 20+ words per minute, • Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint), • Familiarity with Windows operating systems, • Dependable and punctual with a strong work ethic, • Strong problem-solving and conflict resolution skills, • Customer-focused, empathetic, and solution-oriented, • Ability to multitask and manage time effectively, • Comfortable in a fast-paced, evolving environment At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: • Paid Time Off: Earn PTO and paid holidays to take the time you need., • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!, • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location., • Retirement Savings: Secure your future with retirement savings programs, where available., • Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges., • Life Insurance: Access life insurance options to safeguard your loved ones., • Supplemental Insurance: Accident and critical illness insurance, • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities., • Paid Training: Learn new skills while earning a paycheck., • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement., • Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS: This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT: All MCI Locations • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY): MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. ................: The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a natural problem solver with a passion for helping others? We’re looking for Customer Service Agents to join our growing team immediately! In this role, you’ll handle inbound calls, troubleshoot basic technical issues, build strong customer relationships, and identify opportunities to upsell products and services all while representing some of the world’s most recognized brands. This is more than just a job it’s a chance to launch your career with a company that values growth, learning, and advancement. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. --------------: POSITION RESPONSIBILITIES: Key Responsibilities: • Handle inbound and outbound calls in a professional and friendly manner., • Resolve customer issues efficiently, aiming for first-call resolution., • Research and coordinate with other departments to resolve complex inquiries., • Accurately document customer interactions and claims., • Use our knowledge base and training to answer questions and follow procedures., • Protect customer privacy and handle sensitive information with care., • Escalate issues when necessary to ensure customer satisfaction., • Stay up to date with training, meetings, and process updates. All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications • Must be 18 years or older., • High school diploma or equivalent., • Strong communication and organizational skills., • Ability to type at least 20 WPM., • Basic knowledge of Microsoft Office and Windows OS., • Reliable attendance and punctuality., • Strong problem-solving, conflict resolution, and multitasking skills., • A customer-first mindset: empathetic, patient, and responsive., • 1+ year of experience in customer service, tech support, sales, chat, or admin roles. At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: • Paid Time Off: Earn PTO and paid holidays to take the time you need., • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!, • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location., • Retirement Savings: Secure your future with retirement savings programs, where available., • Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges., • Life Insurance: Access life insurance options to safeguard your loved ones., • Supplemental Insurance: Accident and critical illness insurance, • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities., • Paid Training: Learn new skills while earning a paycheck., • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement., • Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS: This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT: All MCI Locations • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY): MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. ................: The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We’re hiring entry-level Call Center Representatives to support a variety of inbound and outbound customer service and sales campaigns for a diverse range of clients. In this role, you’ll engage with customers over the phone answering questions, resolving concerns, and identifying opportunities to introduce new products and services. This is a great opportunity for individuals with a positive attitude and strong people skills. If you’ve worked in customer-facing roles such as retail, hospitality, or food service, we encourage you to apply! To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. --------------: POSITION RESPONSIBILITIES: WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? In this role, you handle inbound and outbound calls, helping to support customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: • Handle inbound and outbound calls in a friendly, timely, and professional manner, • Resolve customer issues effectively, aiming for first-call resolution, • Research internal systems to locate missing information and collaborate with other departments as needed, • Accurately document customer interactions and process claims, • Engage in solution-focused conversations to identify the best options for customers, • Follow scripts, policies, and procedures while using training resources to provide accurate information, • Maintain confidentiality and handle sensitive information appropriately, • Escalate complex issues to supervisors or specialized teams when necessary, • Attend training sessions and team meetings to stay up to date on systems and procedures We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge, you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years or older, • High school diploma or equivalent, • Strong communication and organizational skills, • Typing speed of at least 20 words per minute, • Basic knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook), • Familiarity with Windows operating systems, • Dependable and punctual with strong time management, • Ability to troubleshoot and follow up on customer issues, • Strong problem-solving and conflict resolution skills, • Customer-focused with empathy, patience, and professionalism, • Able to multitask, stay focused, and work independently, • Team-oriented with a collaborative mindset, • Comfortable in a fast-paced, dynamic environment At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: • Paid Time Off: Earn PTO and paid holidays to take the time you need., • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!, • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location., • Retirement Savings: Secure your future with retirement savings programs, where available., • Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges., • Life Insurance: Access life insurance options to safeguard your loved ones., • Supplemental Insurance: Accident and critical illness insurance, • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities., • Paid Training: Learn new skills while earning a paycheck., • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement., • Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS: This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT: All MCI Locations • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY): MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. ................: The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a persuasive communicator with a passion for sales and a positive attitude? We’re looking for Outbound Sales Representatives to support a variety of exciting projects for some of the world’s most recognizable brands. In this role, you’ll connect with prospective customers, promote and upsell products and services, and deliver exceptional customer experiences. With our industry-leading training, you’ll be equipped to thrive and grow in a fast-paced, performance-driven environment. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. --------------: POSITION RESPONSIBILITIES: • Make outbound and receive inbound calls in a professional and courteous manner, • Educate customers on products and services, identifying upsell opportunities, • Understand customer needs and recommend tailored solutions, • Use internal systems to manage accounts and process orders accurately, • Research and resolve customer issues, coordinating with other departments as needed, • Follow scripts, policies, and procedures to ensure consistency and compliance, • Maintain accurate records and safeguard customer information, • Escalate complex issues to supervisors or appropriate teams, • Stay current with training, updates, and system changes All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications • Must be 18 years or older, • High school diploma or equivalent, • Excellent verbal and written communication skills, • Ability to type 20+ words per minute, • Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint), • Familiarity with Windows operating systems, • Dependable and punctual with a strong work ethic, • Strong problem-solving and conflict resolution skills, • Customer-focused, empathetic, and solution-oriented, • Ability to multitask and manage time effectively, • Comfortable in a fast-paced, evolving environment At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: • Paid Time Off: Earn PTO and paid holidays to take the time you need., • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!, • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location., • Retirement Savings: Secure your future with retirement savings programs, where available., • Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges., • Life Insurance: Access life insurance options to safeguard your loved ones., • Supplemental Insurance: Accident and critical illness insurance, • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities., • Paid Training: Learn new skills while earning a paycheck., • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement., • Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS: This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT: All MCI Locations • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY): MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. ................: The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you passionate about helping others and delivering outstanding service? We’re looking for a Customer Service Representative who is empathetic, solution-oriented, and ready to thrive in a fast-paced, customer-focused environment. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. --------------: POSITION RESPONSIBILITIES: Key Responsibilities: • Engage with customers via inbound and outbound calls, providing friendly and professional support., • Actively listen to customer concerns and deliver effective, timely resolutions., • Use internal systems to manage accounts, process claims, and retrieve information., • Identify opportunities to upsell or upgrade products and services., • Clearly explain products, services, and processes to customers., • Escalate complex issues to the appropriate team when needed., • Strive for first-call resolution through strong problem-solving skills., • Stay current with training, meetings, and process updates. All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications • Must be 18 years or older., • High school diploma or equivalent., • Strong written and verbal communication skills., • Ability to type at least 20 WPM., • Basic proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)., • Familiarity with Windows operating systems., • Dependable and punctual with a strong work ethic., • Skilled in troubleshooting, conflict resolution, and follow-up., • A customer-first mindset: empathetic, patient, and responsive., • Ability to multitask, stay organized, and manage time independently., • A team player with a positive attitude and strong interpersonal skills. At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: • Paid Time Off: Earn PTO and paid holidays to take the time you need., • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!, • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location., • Retirement Savings: Secure your future with retirement savings programs, where available., • Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges., • Life Insurance: Access life insurance options to safeguard your loved ones., • Supplemental Insurance: Accident and critical illness insurance, • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities., • Paid Training: Learn new skills while earning a paycheck., • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement., • Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS: This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT: All MCI Locations • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY): MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. ................: The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

Work from home with TurboTax Product Expert • Get paid $18.50 per hour¹, • Get a $405 Certification bonus³, • Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴, • Earn an additional $5/hr from April 9–15 for all hours worked, • Fast 24 hour Certification³ As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We’ll give you amazing continuous support for everything., • Get paid $18.50 per hour¹, • Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert³, • $5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify, • Certification takes place over 3 days, • Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday⁴, • Minimum 25 hours per week required, want to work more? Go for it!¹, • You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:, • This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions., • Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically., • The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.

Work from home with TurboTax Product Expert • Get paid $18.50 per hour¹, • Get a $405 Certification bonus³, • Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴, • Earn an additional $5/hr from April 9–15 for all hours worked, • Fast 24 hour Certification³ As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We’ll give you amazing continuous support for everything., • Get paid $18.50 per hour¹, • Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert³, • $5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify, • Certification takes place over 3 days, • Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday⁴, • Minimum 25 hours per week required, want to work more? Go for it!¹, • You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:, • This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions., • Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically., • The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.

POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a natural problem solver with a passion for helping others? We’re looking for Customer Service Agents to join our growing team immediately! In this role, you’ll handle inbound calls, troubleshoot basic technical issues, build strong customer relationships, and identify opportunities to upsell products and services all while representing some of the world’s most recognized brands. This is more than just a job it’s a chance to launch your career with a company that values growth, learning, and advancement. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. --------------: POSITION RESPONSIBILITIES: Key Responsibilities: • Handle inbound and outbound calls in a professional and friendly manner., • Resolve customer issues efficiently, aiming for first-call resolution., • Research and coordinate with other departments to resolve complex inquiries., • Accurately document customer interactions and claims., • Use our knowledge base and training to answer questions and follow procedures., • Protect customer privacy and handle sensitive information with care., • Escalate issues when necessary to ensure customer satisfaction., • Stay up to date with training, meetings, and process updates. All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications • Must be 18 years or older., • High school diploma or equivalent., • Strong communication and organizational skills., • Ability to type at least 20 WPM., • Basic knowledge of Microsoft Office and Windows OS., • Reliable attendance and punctuality., • Strong problem-solving, conflict resolution, and multitasking skills., • A customer-first mindset: empathetic, patient, and responsive., • 1+ year of experience in customer service, tech support, sales, chat, or admin roles. At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: • Paid Time Off: Earn PTO and paid holidays to take the time you need., • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!, • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location., • Retirement Savings: Secure your future with retirement savings programs, where available., • Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges., • Life Insurance: Access life insurance options to safeguard your loved ones., • Supplemental Insurance: Accident and critical illness insurance, • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities., • Paid Training: Learn new skills while earning a paycheck., • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement., • Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS: This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT: All MCI Locations • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY): MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. ................: The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

Work from home with TurboTax Product Expert • Get paid $18.50 per hour¹, • Get a $405 Certification bonus³, • Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴, • Earn an additional $5/hr from April 9–15 for all hours worked, • Fast 24 hour Certification³ As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We’ll give you amazing continuous support for everything., • Get paid $18.50 per hour¹, • Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert³, • $5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify, • Certification takes place over 3 days, • Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday⁴, • Minimum 25 hours per week required, want to work more? Go for it!¹, • You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:, • This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions., • Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically., • The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.

Work from home with TurboTax Product Expert • Get paid $18.50 per hour¹, • Get a $405 Certification bonus³, • Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴, • Earn an additional $5/hr from April 9–15 for all hours worked, • Fast 24 hour Certification³ As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We’ll give you amazing continuous support for everything., • Get paid $18.50 per hour¹, • Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert³, • $5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify, • Certification takes place over 3 days, • Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday⁴, • Minimum 25 hours per week required, want to work more? Go for it!¹, • You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:, • This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions., • Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically., • The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.

Job Description Vector Marketing, who has been around for over 40 years, is currently interviewing for part time sales positions. Basic responsibilities include working with customers through appointments, selling our products, setting up appointments, and placing orders. Great starting pay, not based on sales or results. Apply online to check for an opening near you. Position Details: • Reps are paid weekly base or commission – The base is $20.00 base-appt (per presentation, not hourly). There is a commission structure based on performance – not length of service, that increases based on career sales (not yearly sales). Even if they have an off week, they will still get paid for the qualified appointments they completed regardless of sales., • Solid training – We’ve been training people to do well for over 40 years. Even if someone doesn’t decide to stay with us long term, the sales, networking, & communication skills they build are needed for any field., • Advancement – Reps who work here long term (even if they work part time) have an opportunity to move along several different paths including management and career sales professional., • Flexible scheduling – We help our reps create a schedule that works best for them. Some work as much as possible, some work part time, and others choose to earn extra income around other commitments such as internships, classes, vacations, full time jobs, or family obligations. We have a semester break program for people looking to work on their break., • Product - We work with Cutco products that are used in the home focusing on the kitchen and some gardening tools as well. Previous experience & knowledge about home goods or sales isn’t needed. Basic Requirements: • Enjoy working with people, • All ages eighteen plus or seventeen and a high school graduate, • Conditions apply, • Willing to learn and apply new skills Who would do well: People who have done well with us in the past have had experience in admin, retail, fast food, cashier, administrative assistant, work from home jobs, receptionist, office work, server, landscaping, and in just about any field you can imagine. Some none at all! We welcome all applicants who have a positive attitude and enjoy working with people. This entry level sales position is a great fit for people who are looking to work around their schedule. If you are a student looking for semester break work or just someone who is looking for a flexible schedule, our opportunities can work around your needs. If you think you would be a great fit for our sales team, fill out the contact information and a receptionist will send you a text about setting up a virtual interview with a manager. We encourage applicants of all ages and experience, as we do not discriminate on the basis of an applicant’s age.

Job Description???? Now Hiring: Warehouse Specialist ???? Location: Las Cruces, NM ???? Schedule: Monday – Friday | 7:00 AM – 4:00 PM ???? Pay Range: $15.50-$19.00 ???? Status: Full-Time About the Role Are you organized, dependable, and thrive in a hands-on environment? Tresco, Inc. is seeking a Warehouse Specialist to support our supply and inventory operations. In this vital role, you’ll manage inventory, process shipments, and ensure materials reach their destinations accurately and efficiently — helping our mission run smoothly every day. What You’ll Do * Manage incoming and outgoing merchandise while maintaining accurate inventory levels. * Unload, inspect, and label materials following the First In – First Out (FIFO) method. * Prepare, verify, and load outgoing shipments for delivery. * Deliver supplies to various Tresco sites with professionalism and timeliness. * Maintain pricing lists, track inventory records, and perform quality control checks. * Keep the warehouse organized, safe, and compliant with company and OSHA standards. * Operate warehouse equipment such as forklifts (training available if needed). What We’re Looking For Education: High School Diploma or GED required. Experience: Previous warehouse or logistics experience preferred. Licenses/Certifications: Valid Driver’s License and ability to obtain forklift certification. Background Checks: General Background Check, MVR, and CMMS Exclusions List required. Skills You Bring ✅ Strong attention to detail and organizational skills. ✅ Basic computer and inventory management knowledge. ✅ Excellent communication and problem-solving abilities. ✅ Ability to lift and carry 50+ pounds. ✅ Team-oriented with a positive, safety-focused mindset. Why Join Tresco? At Tresco, we are more than just a workplace — we’re a community. Our team values integrity, teamwork, and growth while supporting a mission that makes a difference. ???? Individuals with disabilities are strongly encouraged to apply. Tresco proudly promotes inclusivity and provides equal opportunities for all applicants.

Customer Service Representative (Remote Position).Part-Time: $15–$18 per hour.Full-Time: $17–$22 per hour.We are seeking a friendly, patient, and professional Remote Customer Service Representative to handle customer inquiries and provide basic support across phone, email, or chat.This r

Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive. Company Overview Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at . Job Details GENERAL SUMMARY: Responsible for the management of all employees in the effective planning and implementation of all store processes, including ordering, receiving, stocking, presentation, selling, staffing and support. DUTIES and ESSENTIAL JOB FUNCTIONS: • Recruit, select and retain qualified employees according to federal and state labor laws and company policies; ensure store is properly staffed., • Provide proper training for employees; conduct performance evaluations; identify gaps for appropriate solutions and/or counseling, up to and including termination., • Make recommendations regarding employee pay rate and advancement., • Communicate performance, conduct and safety expectations regularly; coordinate meetings and events to encourage safety, security and policies., • Ensure that the store is appropriately staffed and effectively opened and closed each day. Personally open the store a minimum of two times per week; personally close the store a minimum of two times per week., • Evaluate operating statements to identify business trends (including sales, profitability, and turn), expense control opportunities, potential shrink, and errors., • Order to ensure the meeting or exceeding of in-stock targets; review ordering plan, seasonal direction and inventory management issues on a weekly basis; follow up on Basic Stock Replenishment (BSR)/cycle counts., • Facilitate the efficient staging, stocking and storage of merchandise by following defined company work processes., • Ensure that all merchandise is presented according to established practices; utilize merchandise fixtures properly including presentation, product pricing and signage., • Maintain accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls., • Ensure the financial integrity of the store through strict cashier accountability, key control, and adherence to stated company security practices and cash control procedures., • Provide superior customer service leadership., • Maintain a clean, well-organized store; facilitate a safe and secure working and shopping environment., • Ensure that store is adequately equipped with tools necessary to perform required tasks., • Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications; ensure employee compliance. KNOWLEDGE and SKILLS: • Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals, • Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages., • Knowledge of cash handling procedures including cashier accountability and deposit control., • Ability to perform IBM cash register functions to generate reports., • Knowledge of inventory management and merchandising practices., • Effective oral and written communication skills., • Effective interpersonal skills., • Knowledge of recruiting, interviewing, hiring, counseling and termination practices including legal compliance and internal processes., • Knowledge of cash, facility and safety control policies and practices (deposits, store keys, SAFE program, etc.), • Good organization skills with attention to detail., • Ability to solve problems and deal with a variety of situations where limited standardization exists., • High school diploma or equivalent strongly preferred., • Aligns motives, values and beliefs with Dollar General values., • Supports ownership by tapping into the potential of others., • Acts as a liaison between the corporate office and store employees., • Fosters cooperation and collaboration., • Interacts with staff tactfully yet directly and maintains an open forum of exchange., • Demonstrates responsiveness and sensitivity to customer needs., • Applies basic principles of retail (i.e., ordering cycles, peak inventories, merchandise flow, etc.)., • Provides continuous attention to development of staff., • Recruits, hires and trains qualified applicants to fulfill a store need., • Frequent walking and standing., • Frequent bending, stooping and kneeling to run check out station, stock merchandise and unload trucks., • Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts)., • Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds., • Occasional climbing (using ladder)., • Regularly driving/providing own transportation to make bank deposits and occasionally to attend management meetings and to other Dollar General stores., • Fast-paced environment; moderate noise level., • Occasionally exposed to outside weather conditions. Dollar General Corporation is an equal opportunity employer. #CC#

Job DescriptionLa Clinica de Familia (LCDF) is a FQHC with several locations in Southern New Mexico. For over 40 years, La Clinica has provided services to the residents of Southern New Mexico. Our mission statement definitely speaks to what La Clinica de Familia stands for, which is to empower and enrich families, individuals, and communities by providing quality medical, dental, behavioral health and educational service for people of all cultures Non-exempt $15.35 Job Summary: Responsible primarily for maintenance of medical records and respective patient information, ensuring confidentiality and safe-guarding, and in compliance with applicable LCDF policies and standards. Also assists with other front office functions, especially providing effective customer service to patients, at assigned clinic Core Competencies: • Excellent communications skills; demonstrate courtesy and respect; bilingual English/Spanish (required), • Must have excellent phone etiquette, • Must possess excellent time management skills, • High attention to detail with high degree of organization, • Must be self-initiating and adaptable with ability to communicate to a variety of staff members, • Must exercise excellent judgement, • Must maintain a high level of confidentiality, • Must be able to work well under pressure and with minimal supervision, • Good organization and analytical abilities, • Exceptionally strong customer service, communication and interpersonal skills., • Advocate for positive patient experience., • Good basic math skills., • Basic office skills- ability to use windows based software, copier, fax machine, etc., • Demonstrated ability to treat patients with respect, dignity and culturally appropriate., • High level of flexibility., • Demonstrates competency in basic computer skillsJob Requirements:, • High school graduate or equivalent and/or completion of a medical terminology course., • One-year experience in a records department preferred., • Ability to work in high stress environmentBenefits:, • Health Insurance - PPO, • Dental Insurance, • Vision Insurance, • 401(K) with employer matching, • Life and AD&D Insurance, • Short Term Disability, • Long Term Disability, • Supplement Life Insurance, • Paid Time Off (PTO), • Holidays (9), • Education Reimbursement, • Cafeteria Plan, • Employee Assistance Program, • Travel Reimbursement17-03 #INDEL Powered by JazzHR dIX9ieyrKE

Job DescriptionLa Clinica de Familia (LCDF) is a FQHC with several locations in Southern New Mexico. For over 40 years, La Clinica has provided services to the residents of Southern New Mexico. Our mission statement definitely speaks to what La Clinica de Familia stands for, which is to empower and enrich families, individuals, and communities by providing quality medical, dental, behavioral health and educational service for people of all cultures Non-exempt $15.35 Job Summary: Responsible primarily for maintenance of medical records and respective patient information, ensuring confidentiality and safe-guarding, and in compliance with applicable LCDF policies and standards. Also assists with other front office functions, especially providing effective customer service to patients, at assigned clinic Core Competencies: • Excellent communications skills; demonstrate courtesy and respect; bilingual English/Spanish (required), • Must have excellent phone etiquette, • Must possess excellent time management skills, • High attention to detail with high degree of organization, • Must be self-initiating and adaptable with ability to communicate to a variety of staff members, • Must exercise excellent judgement, • Must maintain a high level of confidentiality, • Must be able to work well under pressure and with minimal supervision, • Good organization and analytical abilities, • Exceptionally strong customer service, communication and interpersonal skills., • Advocate for positive patient experience., • Good basic math skills., • Basic office skills- ability to use windows based software, copier, fax machine, etc., • Demonstrated ability to treat patients with respect, dignity and culturally appropriate., • High level of flexibility., • Demonstrates competency in basic computer skillsJob Requirements:, • High school graduate or equivalent and/or completion of a medical terminology course., • One-year experience in a records department preferred., • Ability to work in high stress environmentBenefits:, • Health Insurance - PPO, • Dental Insurance, • Vision Insurance, • 401(K) with employer matching, • Life and AD&D Insurance, • Short Term Disability, • Long Term Disability, • Supplement Life Insurance, • Paid Time Off (PTO), • Holidays (9), • Education Reimbursement, • Cafeteria Plan, • Employee Assistance Program, • Travel Reimbursement 76-70-015-01 #INDEL Powered by JazzHR pqziQNozcV

Job DescriptionLa Clinica de Familia (LCDF) is a FQHC with several locations in Southern New Mexico. For over 40 years, La Clinica has provided services to the residents of Southern New Mexico. Our mission statement definitely speaks to what La Clinica de Familia stands for, which is to empower and enrich families, individuals, and communities by providing quality medical, dental, behavioral health and educational service for people of all cultures Non-exempt $15.35 Job Summary: Responsible primarily for maintenance of medical records and respective patient information. Ensuring confidentiality, safe-guarding, and in compliance with applicable LCDF policies and standards. Also assists with other front office functions, especially providing effective customer service to patients, at assigned clinic. This position is a school based position for Lynn and Picacho. Core Competencies: • Excellent communications skills; demonstrate courtesy and respect; bilingual English/Spanish (required), • Must have excellent phone etiquette, • Must possess excellent time management skills, • High attention to detail with high degree of organization, • Must be self-initiating and adaptable with ability to communicate to a variety of staff members, • Must exercise excellent judgement, • Must maintain a high level of confidentiality, • Must be able to work well under pressure and with minimal supervision, • Good organization and analytical abilities, • Exceptionally strong customer service, communication and interpersonal skills., • Advocate for positive patient experience., • Good basic math skills., • Basic office skills- ability to use windows based software, copier, fax machine, etc., • Demonstrated ability to treat patients with respect, dignity and culturally appropriate., • High level of flexibility., • Demonstrates competency in basic computer skillsJob Requirements:, • High school graduate or equivalent and/or completion of a medical terminology course., • One-year experience in a records department preferred., • Ability to work in high stress environment.Benefits:, • Health Insurance - PPO, • Dental Insurance, • Vision Insurance, • 401(K) with employer matching, • Life and AD&D Insurance, • Short Term Disability, • Long Term Disability, • Supplement Life Insurance, • Paid Time Off (PTO), • Holidays (9), • Education Reimbursement, • Cafeteria Plan, • Employee Assistance Program, • Travel Reimbursement 13-03-644-02 #INDEL Powered by JazzHR uaJu1BFuXa

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Company parties, • Employee discounts, • Flexible schedule, • Opportunity for advancement Join our team as a Client Service Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our clients' journey with us! As part of our tax team you will learn how to answer questions about taxes, how to prepare taxes and how to walk clients through various stages of the tax interview process. No matter your work background or experience level, we welcome you to apply! Perks: • Include all health or wellness benefits offered, • Corporate discount program, • Opportunities for advancement within the organization or as a tax pro, • Free tax preparation training and PTIN registration, • Free continuing tax education, • Enrolled Agent materials and testing reimbursement, • Discounted Friends and Family tax returns (terms apply)What you need:, • Strong interpersonal and communication skills, • Experience in a fast-paced retail environment, • Basic computer proficiency and ability to troubleshoot, • Prior customer service or sales experience preferred, but not required, • Willingness to learn and grow in a customer-focused role If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today!

Job DescriptionLa Clinica de Familia (LCDF) is a FQHC with several locations in Southern New Mexico. For over 40 years, La Clinica has provided services to the residents of Southern New Mexico. Our mission statement definitely speaks to what La Clinica de Familia stands for, which is to empower and enrich families, individuals, and communities by providing quality medical, dental, behavioral health and educational service for people of all cultures Non-exempt $15.35 Job Summary: Responsible primarily for maintenance of medical records and respective patient information, ensuring confidentiality and safe-guarding, and in compliance with applicable LCDF policies and standards. Also assists with other front office functions, especially providing effective customer service to patients, at assigned clinic Core Competencies: • Excellent communications skills; demonstrate courtesy and respect; bilingual English/Spanish (required), • Must have excellent phone etiquette, • Must possess excellent time management skills, • High attention to detail with high degree of organization, • Must be self-initiating and adaptable with ability to communicate to a variety of staff members, • Must exercise excellent judgement, • Must maintain a high level of confidentiality, • Must be able to work well under pressure and with minimal supervision, • Good organization and analytical abilities, • Exceptionally strong customer service, communication and interpersonal skills., • Advocate for positive patient experience., • Good basic math skills., • Basic office skills- ability to use windows based software, copier, fax machine, etc., • Demonstrated ability to treat patients with respect, dignity and culturally appropriate., • High level of flexibility., • Demonstrates competency in basic computer skillsJob Requirements:• High school graduate or equivalent and/or completion of a medical terminology course., • One-year experience in a records department preferred. 03-03-283-02 #INDEL Powered by JazzHR gseI8XwZud

Job Description La Clinica de Familia (LCDF) is an FQHC with several locations in Southern New Mexico. For over 40 years, La Clinica has provided services to the residents of Southern New Mexico. Our mission statement definitely speaks to what La Clinica de Familia stands for. To empower and enrich families, individuals, and communities by providing quality medical, dental, behavioral health and educational service for people of all cultures. Exempt $80,000 Job Summary: The Facility Management and Operations Administrator is responsible for overseeing the maintenance, safety, and operational integrity of all organizational facilities at La Clinica De Familia (LCDF). Reporting directly to the Chief Financial Officer, this role ensures that all physical environments support the delivery of high-quality medical, dental, behavioral health, and educational services. The Administrator leads a team of maintenance and custodial staff, coordinates with contractors, and ensures compliance with safety and regulatory standards. This position plays a critical role in maintaining a safe, functional, and welcoming environment for employees, patients, and visitors across all LCDF locations. Core Competencies: • Proven leadership and team management capabilities., • Expertise in contract negotiation, vendor management, and cost control., • Working knowledge of OHSA standards and MSDS as applicable to facility maintenance, • Working knowledge of computers including MS Word and use of spreadsheets, • Basic supervisory skills, including ability to provide guidance to subordinates., • Ability to maintain effective work relationships with all staff as needed., • Strong sense of self-initiative and adaptability, • High degree of organization and attention to detail, • Excellent verbal and written communication skills, • Lead and direct the work of others., • Heavily relies on extensive experience and judgment to plan and accomplish goals and tasks.Job Requirements:, • Bachelor's Degree in Facility Maintenance or equivalent and three years’ experience in general maintenance-related field preferred, with at least five years of experience as maintenance (or related) supervisor., • Possession of a contractor's license is highly desirable., • Education and training may be substituted for institutional education, at the discretion of the Human Resources Officer, Chief Financial Officer or Chief Executive Officer., • Health Insurance - PPO, • Dental Insurance, • Vision Insurance, • 401(K) with employer matching, • Life and AD&D Insurance, • Short Term Disability, • Long Term Disability, • Supplement Life Insurance, • Paid Time Off (PTO), • Holidays (9), • Education Reimbursement, • Cafeteria Plan, • Employee Assistance Program, • Travel Reimbursement41-00-483-01 #INDEL Powered by JazzHR eEQNrwQwDB

Job DescriptionLa Clinica de Familia (LCDF) is a FQHC with several locations in Southern New Mexico. For over 40 years, La Clinica has provided services to the residents of Southern New Mexico. Our mission statement definitely speaks to what La Clinica de Familia stands for, which is to empower and enrich families, individuals, and communities by providing quality medical, dental, behavioral health and educational service for people of all cultures Non-exempt $15.35 Job Summary: Responsible primarily for maintenance of medical records and respective patient information, ensuring confidentiality and safe-guarding, and in compliance with applicable LCDF policies and standards. Also assists with other front office functions, especially providing effective customer service to patients, at assigned clinic Core Competencies: • Excellent communications skills; demonstrate courtesy and respect; bilingual English/Spanish (required), • Must have excellent phone etiquette, • Must possess excellent time management skills, • High attention to detail with high degree of organization, • Must be self-initiating and adaptable with ability to communicate to a variety of staff members, • Must exercise excellent judgement, • Must maintain a high level of confidentiality, • Must be able to work well under pressure and with minimal supervision, • Good organization and analytical abilities, • Exceptionally strong customer service, communication and interpersonal skills., • Advocate for positive patient experience., • Good basic math skills., • Basic office skills- ability to use windows based software, copier, fax machine, etc., • Demonstrated ability to treat patients with respect, dignity and culturally appropriate., • High level of flexibility., • Demonstrates competency in basic computer skillsJob Requirements:• High school graduate or equivalent and/or completion of a medical terminology course., • One-year experience in a records department preferred. 27-03-321-02 #INDEL Powered by JazzHR u1XDbIoeFO

Job DescriptionCompany Description Mueller is now part of the Cornerstone Building Brands family, strengthening our commitment to serving our communities where we live, work, and play with quality and innovative metal building solutions. Job Description Base pay starts at $17.25 per hour Shift: 7:30 AM - 5:00 PM - Monday - Friday (with potential overtime). Job Description Sales Support Coordinator perform exceptional customer service and administrative job duties to support branch operations. DUTIES AND RESPONSIBILITIES • Greet, assist, and direct customers to appropriate branch staff. Ensure professional and courteous customer service, • Accurately verify, update, and process customer orders in a timely manner including system status, payment method, and invoicing. Effectively schedule customer deliveries and prepare shipping documents, • Accurately process end of day cashiering duties, reports, and daily work in a timely manner including deposits, petty cash, and daily balancing, • Perform accurate recordkeeping duties, system entries, and updates. Process vendor invoices and general administrative transactions. Coordinate work with others and communicate effectively to accomplish required job duties and responsibilities, • Review and process tax exemption certificates. Ensure sales/use tax compliance, • Timely and accurate process completion. Monitor and verify processes for errors. Daily balancing of funds. Achieve customer service satisfactionQualifications, • High school diploma or GED required, • Three (3) years of administrative support experience preferred, • Bilingual in Spanish required, • Strong customer service skills, • Knowledge of basic computer software including Microsoft Office is preferred, • Ability to process financial and administrative transactions in an efficient and accurate manner, • Ability to operate office equipment such as calculators, fax machines, copiers, etc, • Ability to learn state tax laws as they apply to material transactions is preferred, • A combination of education and experience may be qualifying Additional Information Site Address: 8810 S Desert Blvd, Anthony, TX 79821 Why work for Cornerstone Building Brands? Our teams are at the heart of our purpose to positively contribute to the communities where we live, work and play. Full-time* team members receive** medical, dental and vision benefits starting day 1. Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development. You can also join one of our Employee Resource Groups which help support our commitment to providing a diverse and inclusive work environment. *Full-time is defined as regularly working 30+ hours per week.**Union programs may vary depending on the collective bargaining agreement. All your information will be kept confidential according to EEO guidelines. Why work for Cornerstone Building Brands? Our teams are at the heart of our purpose to positively contribute to the communities where we live, work and play. Full-time* team members receive** medical, dental and vision benefits starting day 1. Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development. *Full-time is defined as regularly working 30+ hours per week. **Union programs may vary depending on the collective bargaining agreement. Cornerstone Building Brands is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, or status as a protected veteran. You can find the Equal Employment Opportunity Poster here. You can also view Your Right to Work Poster here along with This Organizations Participation in E-Verify Poster here. If you'd like to view a copy of the company's affirmative action plan for protected veterans or individuals with disabilities or policy statement, please contact Human Resources at 281-897-7788 or . If you have a disability and you believe that you need a reasonable accommodation in order to search for a job opening or to submit an online application, please contact Human Resources at 281-897-7788 or . This email is used exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only emails received for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response. All your information will be kept confidential according to EEO guidelines. California Consumer Privacy Act (CCPA) of 2018 Must be at least 18 years of age to apply. Notice of Recruitment Fraud We have been made aware of multiple scams whereby unauthorized individuals are using Cornerstone Building Brand's name and logo to solicit potential job-seekers for employment. In some cases, job-seekers are being contacted directly, both by phone and e-mail. In other instances, these unauthorized individuals are placing advertisements for fake positions with both legitimate websites and fabricated ones. These individuals are typically promising high-paying jobs with the requirement that the job-seeker send money to pay for things such as visa applications or processing fees. Please be advised that Cornerstone Building Brands will never ask potential job-seekers for any sort of advance payment or bank account information as part of the recruiting or hiring process. Why work for Cornerstone Building Brands? Our teams are at the heart of our purpose to positively contribute to the communities where we live, work and play. Full-time* team members receive** medical, dental and vision benefits starting day 1. Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development. *Full-time is defined as regularly working 30+ hours per week. **Union programs may vary depending on the collective bargaining agreement. Cornerstone Building Brands is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, or status as a protected veteran. You can find the Equal Employment Opportunity Poster here. You can also view Your Right to Work Poster here along with This Organizations Participation in E-Verify Poster here. If you'd like to view a copy of the company's affirmative action plan for protected veterans or individuals with disabilities or policy statement, please contact Human Resources at 281-897-7788 or . If you have a disability and you believe that you need a reasonable accommodation in order to search for a job opening or to submit an online application, please contact Human Resources at 281-897-7788 or . This email is used exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only emails received for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response. All your information will be kept confidential according to EEO guidelines. California Consumer Privacy Act (CCPA) of 2018 Must be at least 18 years of age to apply. Notice of Recruitment Fraud We have been made aware of multiple scams whereby unauthorized individuals are using Cornerstone Building Brand's name and logo to solicit potential job-seekers for employment. In some cases, job-seekers are being contacted directly, both by phone and e-mail. In other instances, these unauthorized individuals are placing advertisements for fake positions with both legitimate websites and fabricated ones. These individuals are typically promising high-paying jobs with the requirement that the job-seeker send money to pay for things such as visa applications or processing fees. Please be advised that Cornerstone Building Brands will never ask potential job-seekers for any sort of advance payment or bank account information as part of the recruiting or hiring process.

Job DescriptionLa Clinica de Familia (LCDF) is a FQHC with several locations in Southern New Mexico. For over 40 years, La Clinica has provided services to the residents of Southern New Mexico. Our mission statement definitely speaks to what La Clinica de Familia stands for, which is to empower and enrich families, individuals, and communities by providing quality medical, dental, behavioral health and educational service for people of all cultures Job Summary: This position will be focused on collecting MALE client urinalysis. Responsible for the collection, organization, documentation and reporting of UAs collected in strict accordance with the USPO Contract. This position requires collection of UAs from Male patients as ordered under the contract, documentation of all UAs collected, close communication with the Care Team and USPO Officers, management of supplies, ensuring adherence to contract requirements. Will also perform front office duties, including greeting, registering patients, answering phones, scheduling appointments, collection and verification of demographic and insurance information, collection of payments, and basic clerical duties in overall daily support of clinic functions and staff, while ensuring that the front office environment is respectful and supportive to patients. Non-Exempt $15.35 Job Requirements: • High school diploma or equivalent and medical office experience in appointment scheduling and extensive public contact work, specifically through telephones preferred, with a minimum of one year in a clerical position., • Must pass a criminal background check; maintain a current driver’s license, current automobile insurance, and maintain a clean driving record., • Health Insurance - PPO, • Dental Insurance, • Vision Insurance, • 401(K) with employer matching, • Life and AD&D Insurance, • Short Term Disability, • Long Term Disability, • Supplement Life Insurance, • Paid Time Off (PTO), • Holidays (9), • Education Reimbursement, • Cafeteria Plan, • Employee Assistance Program, • Travel Reimbursement 34-70-655-02 #INDEL Powered by JazzHR QjXzChLC7X

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Bonus based on performance, • Company parties, • Employee discounts, • Flexible schedule, • Opportunity for advancement, • Training & development Key Responsibilities: • Responsible for daily transaction categorizations in clients books, creating at least monthly financial reports (P&L and Balance Sheet at a min) and providing to clients, using mainly QuickBooks Online but possibly other tools as needed, requested, • Maintain and update financial records such as ledgers, balance sheets, income statements, and trial balances., • Process accounts payable and receivable, ensuring timely and accurate payments and invoices., • Manage payroll activities, including calculating employee wages, processing deductions, and filing payroll taxes., • Reconcile bank accounts, credit cards, and other financial accounts on a regular basis., • Prepare monthly, quarterly, and annual financial reports for management review., • Ensure compliance with federal, state, and local legal requirements by studying new legislation and advising management on necessary actions., • Assist in preparing for audits by providing necessary documentation and reports., • Maintain a general understanding of applicable tax laws and ensure all tax obligations are met., • Monitor cash flow and report on financial health to senior management., • Record financial transactions and prepare adjusting journal entries as needed., • Proven experience as a Bookkeeper or in a similar financial role., • Strong knowledge of basic accounting principles and financial practices., • Proficiency in QuickBooks Online and other similar systems., • Excellent organizational and time management skills., • Strong attention to detail and high level of accuracy., • Ability to work independently and handle multiple tasks with minimal supervision., • Good communication skills for working with management and external stakeholders., • Knowledge of federal, state, and local tax laws and compliance regulations.Education & Experience:, • High school diploma or equivalent required; an associate degree in accounting, finance, or a related field is preferred., • Minimum of 2-3 years of experience in bookkeeping or accounting., • Certification in bookkeeping (e.g., Certified Bookkeeper, QuickBooks Certification) is a plus.Work Environment:, • Primarily remote with some required in office time during the months of January-April, • May require occasional meetings or visits to clients if requested. Flexible work from home options available.

American Traveler is seeking a travel nurse RN ED - Emergency Department for a travel nursing job in Las Cruces, New Mexico. • Specialty: ED - Emergency Department, • Discipline: RN, • Start Date: 12/30/2025, • Duration: 13 weeks, • 36 hours per week, • Shift: 12 hours, nights, • Employment Type: Travel American Traveler is seeking an experienced Emergency Room RN for a night shift contract requiring a NM or compact RN license and at least two years of ED experience. • Work in the Emergency Department of a hospital setting, • Night shifts from 7:00 PM to 7:00 AM, • 13-week assignment, • Adult and pediatric emergency care population, • Candidates cannot have a permanent address within 60 miles of the facility, • Travelers must not have been employed as permanent staff at any LifePoint facility in the past 12 months, • Full-time employment elsewhere is not permitted during the assignment, • COVID-19 vaccination card is required, • First-time travelers are welcome to apply, • Active NM or compact RN license required, • Minimum of 2 years of Emergency Department experience, • Basic Life Support (BLS) and Advanced Cardiovascular Life Support (ACLS) certifications required, • Social Security number and date of birth required for consideration, • RQI certifications are not accepted, • High Pay and Bonuses, • Medical, Dental and Vision Insurance with Day 1 Options, • 401(k) Plan, • Weekly Payroll Deposit, • Free Online CEUs, • Generous Housing Allowance, • Travel and Licensure Reimbursements, • Non-taxed Per Diem and Subsidy, • Traveler Rewards and Discounts American Traveler Job ID #P-643883. Pay package is based on 12 hour shifts and 36 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: Travel RN - Emergency Dept With over 25 years of experience, American Traveler has established a reputation for outstanding customer service. Our team ensures a smooth, worry-free experience for those starting on or expanding their travel nursing and allied careers. With thousands of travel nursing and allied jobs nationwide, our attentive and approachable recruiters find positions that align perfectly with your career aspirations and personal requirements. American Traveler offers exceptional benefits, including premium medical, dental, vision and life insurance beginning day one of your assignment, generous 401(k) match, substantial housing stipends, and more. Additionally, with 24/7 support and access to our in-house clinicians, you are assured confidence and comfort throughout your assignment. With our team behind you, you can relax and enjoy a rewarding travel career.

Amergis Healthcare Staffing, Inc. is seeking a travel nurse RN Telemetry for a travel nursing job in Las Cruces, New Mexico. • Specialty: Telemetry, • Discipline: RN, • Duration: 12 weeks, • 36 hours per week, • Shift: 12 hours, • Employment Type: Travel Telemetry Registered Nurse (RN) The Telemetry RN is a highly skilled and compassionate nursing professional responsible for providing specialized care to adult patients requiring continuous cardiac monitoring. This role demands strong clinical judgment, attention to detail, and the ability to respond quickly to changes in patient condition. The RN works closely with physicians, interdisciplinary teams, and support staff to deliver safe, effective, and patient-centered care in a fast-paced environment. Essential Duties and Responsibilities • Apply the nursing process to assess, plan, implement, and evaluate care for patients on telemetry, • Conduct comprehensive patient assessments, including vital signs, physical exams, health histories, and cardiac rhythm interpretation, • Continuously monitor telemetry and respond to cardiac rhythm changes, alarms, and arrhythmias, • Administer medications, IV therapies, and treatments as prescribed, • Document patient responses and changes in condition accurately in the electronic health record (EHR), • Collaborate with healthcare providers to develop and adjust individualized care plans, • Educate patients and families on cardiac conditions, medications, and discharge instructions, • Maintain adherence to infection control, safety, and quality standards, • Respond promptly to emergencies such as arrhythmias, rapid deterioration, or code situations, • Advocate for patients and uphold confidentiality and patient rights Minimum Requirements • Current Registered Nurse License in the state of practice, • Minimum one year of professional nursing experience; telemetry experience preferred, • Completion of Amergis' Competency Program (if applicable), • Current BLS certification (ACLS preferred), • Proficiency in cardiac rhythm interpretation and telemetry monitoring, • TB screening and health clearance (as required), • Compliance with all federal, state, and local regulations, • Successful completion of new hire orientation and telemetry training, • Understanding of patient confidentiality and HIPAA regulations, • Strong communication skills and proficiency in English, • Basic computer literacy, • Must be at least 18 years of age Benefits At Amergis, we recognize that our nurses are the heart of our mission. We proudly offer: • Competitive pay & weekly paychecks, • Health, dental, vision, and life insurance, • 401(k) savings plan, • Awards and recognition programs Interested in learning more about pay rates? Please apply or reach out directly — we’d be happy to provide details based on your experience and location. Benefits At Amergis, we firmly believe that our employees are the heartbeat of our organization and we are happy to offer the following benefits: • Competitive pay & weekly paychecks, • Health, dental, vision, and life insurance, • 401(k) savings plan Amergis Job ID #1061306. Pay package is based on 12 hour shifts and 36 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: Telemetry Nurses Needed – Make a Difference When It Matters Most! Amergis, formerly known as Maxim Healthcare Staffing, has connected the nation’s top talent to a variety of healthcare and educational partners since 1988. We achieved a pioneering certification with the Joint Commission in 2008 and have since evolved into one of the foremost staffing companies in the United States. We provide meaningful opportunities to our extensive network of professionals, across health systems, government facilities, or schools. Through partnership and innovation, Amergis creates unmatched staffing experiences to deliver the best workforce solutions. Our commitment to a higher standard of service has fueled our growth, solidifying our nationwide and local presence in healthcare and education.

American Traveler is seeking a travel nurse RN Med Surg / Telemetry for a travel nursing job in Las Cruces, New Mexico. • Specialty: Med Surg / Telemetry, • Discipline: RN, • Start Date: 12/21/2025, • Duration: 13 weeks, • 36 hours per week, • Shift: 12 hours, nights, • Employment Type: Travel American Traveler is seeking an experienced RN for a Med/Surg Tele position on night shift requiring a NM or compact RN license and at least 2 years of relevant experience. • Work in a Medical Surgical Telemetry combination unit within a hospital setting, • Night shifts from 7:30 PM to 7:30 AM, • Patient population includes med/surg and telemetry cases, • Provide nursing care to medical-surgical and telemetry patients, • Night shift assignment with 12-hour shifts, • First-time travelers are welcome to apply, • Team-based environment with support staff, • May be required to follow hospital dress code or scrub requirements, • Active NM or Compact RN license required, • Minimum 2 years of Med/Surg Telemetry RN experience, • Basic Life Support (BLS) certification required, • Date of birth and Social Security number required for consideration, • COVID vaccination card required, • RQI certifications are not accepted, • Cannot have worked as perm staff at any LifePoint facility within the past 12 months, • Cannot be employed elsewhere full time, • Permanent address must be more than 60 miles from the facility, • High Pay and Bonuses, • Medical, Dental and Vision Insurance with Day 1 Options, • 401(k) Plan, • Weekly Payroll Deposit, • Free Online CEUs, • Generous Housing Allowance, • Travel and Licensure Reimbursements, • Non-taxed Per Diem and Subsidy, • Traveler Rewards and Discounts American Traveler Job ID #P-647616. Pay package is based on 12 hour shifts and 36 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: Travel RN - Med/Surg Tele With over 25 years of experience, American Traveler has established a reputation for outstanding customer service. Our team ensures a smooth, worry-free experience for those starting on or expanding their travel nursing and allied careers. With thousands of travel nursing and allied jobs nationwide, our attentive and approachable recruiters find positions that align perfectly with your career aspirations and personal requirements. American Traveler offers exceptional benefits, including premium medical, dental, vision and life insurance beginning day one of your assignment, generous 401(k) match, substantial housing stipends, and more. Additionally, with 24/7 support and access to our in-house clinicians, you are assured confidence and comfort throughout your assignment. With our team behind you, you can relax and enjoy a rewarding travel career.

Job Description Title: Licensed Practical Nurse Length of assignment: 09 Weeks Shift: 06:00 PM - 06:30 AM Minimum guarantee: 00 Location: Las Cruces, NM Summary: Under the direction of a Registered Nurse (RN), the Licensed Practical Nurse delivers efficient and effective nursing care while achieving positive clinical outcomes and patient/family satisfaction. He/she operates within the scope of practice defined by the State Nurse Practice Act. The LPN contributes to nursing assessments and care planning, provides direct patient care, and supervises patient care provided by unlicensed staff. Responsibilities: * Patient Evaluation: * Collects, reports and documents objective and subjective data; * Observes conditions and reports changes in condition to RN; * Care Planning: * Contributes to establishing individualized patient goals; * Assists in developing interventions to achieve goals; * Implements the plan of care; * Evaluates effectiveness of interventions to achieve patient goals and minimize re-hospitalizations; * Participates in review and revision of plan of care; * Provision of Direct Patient Care: * Administers medications and performs treatments per physician orders; * Communicates pertinent data to RN and/or physician; * Documents accurately and thoroughly; * Consults and seeks guidance from the RN as necessary; * At the direction of the RN, participates in Utilization Management or Interdisciplinary Care Management Meeting to facilitate appropriate discharge planning: * Communicates team's recommendations for discharge to the attending physician, patient and family; * Prepares patient/family for discharge including patient and family education; * Monitors patient care provided by unlicensed staff: * Assigns duties as specified by State Nurse Practice Act, client policy, and staff training; * Communicates patient information with unlicensed staff during and between shifts; * Monitors, evaluates and follows-up on assigned responsibilities of unlicensed staff; * Ensures that assigned tasks are performed in accordance with policies and procedures; * Uses Point Click Care (PCC) according to the Business Processes; * Performs drug count when beginning and ending shift and whenever necessary; * Assists physician in rounds and examination of patients, as needed; * Participates in shift-to-shift communication between incoming and outgoing nursing staff; * Collaborates and coordinates with other departments to provide timely effective care consistent with individual's needs, choices and preferences; * Contributes to an environment that is respectful, team-oriented, and responsive to the concerns of staff, patients and families; * Enhances nursing practice by attending all mandated in-service programs; * Assists with the orientation of newly hired nursing staff; * Promotes a culture of safety to ensure a healthy practice and living environment; * Maintains confidentiality and protects sensitive Protected Health Information (PHI) at all times; * Stays and works beyond scheduled shift if needed to meet state staffing requirements and/or needs of patients; * Performs other duties as requested. Compliance: * Complies with applicable legal requirements, standards, policies and procedures including but not limited to those within the Compliance and Ethics Program, Standard/Code of Conduct, Federal False Claims Act and HIPAA. * Participates in required orientation and training programs. * Promptly reports concerns and suspected incidences of non-compliance to supervisor, Compliance Liaison or to the Compliance Officer via the Integrity Hotline. * Cooperates with monitoring and audit functions and investigations. * Participates, as requested, in quality assurance and process improvement activities. Specific Educational/Vocational Requirements: * Graduate of an approved school for practical or vocational nursing is required. * Must be currently licensed by the State Board of Nursing. * Experience is preferred in rehabilitative or geriatric nursing. * This position requires that the employee is able to read, write, speak and understand the spoken English language to ensure the safety and wellbeing of our patients and visitors at the work site when responding to their medical and physical needs. * Must provide verification of TST (tuberculin skin test) as required by state law and in accordance with Company policy. TSTs will be administered at the work site if required. * Maintains current BLS/CPR certification (All SNFs and Behavioral Centers; ALFs/ILFs as required by State). Job Skills: * Comprehensive knowledge of nursing principles required, including the ability to recognize and identify symptoms and manage emergency situations. * Knowledge of medications, their proper dosage, and expected results. * Ability to coordinate, delegate and supervise unlicensed nursing functions. * Ability to create a patient-centered environment. * Basic knowledge of computer use. #TB_HC #ZR Company DescriptionFounded in 2002 by three former Monster.com executives; TalentBurst is an award-winning full-service Staffing Firm working directly with Fortune 500 companies in the US and Canada. We specialize in Contract and Contract to Permanent roles across many industries and have direct/contractual relationships with all our clients. Please visit our website or come meet us at our offices in Natick, MA, Miami, FL, Christiansburg, VA, Vineland, NJ, Houston, TX & downtown San Francisco, CAFounded in 2002 by three former Monster.com executives; TalentBurst is an award-winning full-service Staffing Firm working directly with Fortune 500 companies in the US and Canada. We specialize in Contract and Contract to Permanent roles across many industries and have direct/contractual relationships with all our clients. Please visit our website or come meet us at our offices in Natick, MA, Miami, FL, Christiansburg, VA, Vineland, NJ, Houston, TX & downtown San Francisco, CA