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• In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures., • Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers., • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience., • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.)., • Develops strong relationships with most valuable customers.Operations, • Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct., • Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow., • Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program., • Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities., • Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products., • Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians., • Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager., • Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs., • May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers., • Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities., • Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance., • Complies with all company policies and procedures; maintains respectful relationships with coworkers., • Completes special assignments and other tasks as assigned.Training & Personal Development, • Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB certification as condition of promotion to senior technician., • Attends training and completes PPLs requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments. Basic Qualifications • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico), • Requires willingness to work flexible schedule, including evening and weekend hours. Preferred Qualifications • Prefer six months of experience in a retail environment., • Prefer to have prior work experience with Walgreens., • Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications., • Prefer good computer skills., • Prefer the knowledge of store inventory control., • Prefer PTCB certification.We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here ___. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: $17.5 - $21 / Hourly

Job Description OVERVIEW At Cavco Industries, Inc., we ignite opportunity delivery a huge impact on people's lives through the delivery of affordable housing. We exist for our employees, our communities and our stakeholders. We take on big problems to help real people find, fun and protect their homes providing stability and opportunity. ABOUT THE ROLE Retail Sales Representatives will be professional, successful, and career-minded. This individual will be able to practice excellent organization and time management skills, ability to effectively and tactfully communicate with people, great listening skills, and creative problem solving ability. The Retail Sales Representative will have the ability to work as part of a team, as well as individually. They will also show a high level of enthusiasm and integrity. ESSENTIAL DUTIES & RESPONSIBILITIES • Maintain professional business activity with customers throughout the purchase process, • Achieve sales goals including home sales and profitability, • Maintaining a high level of customer satisfaction, • Identify customer's needs and provide realistic assistance in selection of home, • Obtain credit information and work with manager to secure financing for customer, • Obtain customer's down payment prior to ordering the home, • Close contract with the customers, • Complete and manage orders with customers, • Utilize follow up systems to track activity and results, • Follow-up on sales leads from various sources including advertising, telephone and website, • Identify local marketing opportunities for new business, • Proactive follow up with prospective customers, • At least 2 years experience in sales or business, • High School Diploma required; Bachelors Degree preferred, • Management background is a plus • Salary plus Aggressive Commission package., • Advancement opportunity available immediately for those that earn it., • Represent exclusively the most competitive, in-demand and highest quality product in a rapidly growing market., • We work in an uplifting, exciting environment. Making a lot of money with happy customers is FUN!, • Full suite of medical, dental, vision, 401k, family leave benefits included. Job Types: Full-time, Commission Cavco Industries is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status with respect to recruitment, hiring, promotion and other terms and conditions of employment. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Job Description Position Summary The primary responsibility for all positions with Mesilla Park Hardware is to WOW Every Customer Every Time and uphold the Core Values as determined by the management team. Floor associates are responsible for engaging the customer, determining their needs and projecting requirements. Essential Duties and Responsibilities • Help unload incoming trucks and put away merchandise (as arranged by management). Maintain your assigned department: Keep clean, organized and fully stocked., • Execute the daily operational, day-to-day goals and priorities assigned by store management displaying a “Speed is Life” attitude. Move with a sense of urgency while paying attention to the details., • Cooperate with others and work well as part of a retail team, for example actively participate in daily huddle meetings, share ideas for improvement with management., • Remove promotional bin tags from displays, and price tags as required following sales events, flyers, etc., • Restock merchandise displays as needed, watch end caps and side wings., • Handle special orders for all non-stock items. It always takes two associates to say “No.” Never tell a customer no without checking with a floor manager, assistant manager or store manager., • Watch for shoplifters and take action, in line with company policy, that will discourage shoplifting. Excellent customer service and interaction prevents shoplifting., • Provide the best possible experience for Every Customer, Every Time by being helpful, knowledgeable, and friendly., • When you are not with a customer or cleaning, stand in a main aisle to get the best view of customers coming into your department. Walk up and down the main aisles to be sure customers are being assisted in all departments. Avoid personal conversations with co-workers on the floor., • Serve Customers in assigned departments, or storewide, and provide needed advice or information, greet customers as soon as you encounter them., • Demonstrate the WOW process, • Actively participate in store communication and initiatives (e.g., Communication Board, Daily Huddle, store contests, etc.), • Assist Customers with simple complaints/concerns; get a manager involved with problems as needed., • Use the Five Foot Rule – greet and/or acknowledge all customers within five feet of you all the time., • Always be polite and attentive to customers. Make eye contact and smile. Do not avoid customers., • Promote the Ace Rewards program to all customers, describe the Ace Helpful Promise(s) and use the Magic Question., • Maintain awareness of all promotions and advertisement so you can tell customers about special sales., • Always wear your radio and headset in order to effectively communicate with other associates or management., • Respond to Customer Coordinator questions as needed., • Assist customers with large or heavy items as needed., • Offer customers a red basket for their shopping use., • Assist in the training and development of peers Required Knowledge, Skills and Abilities • Able to communicate professionally with customers and team members, • Skilled at providing prompt, friendly and attentive customer service, • Strong organizational skills with a passion for details, • Willing to learn all areas of the store and help train others, • Proven track record of being a team player, • Knowledge and experience of various departments is strongly desired., • A continuous pattern of regular and prompt attendance is required., • Availability must be flexible including evenings, weekends and holidays., • Bilingual (Spanish) verbal and written communication skills strongly preferred Physical Requirements The minimum physical requirements for this position include: • Ability to stand for an extended period of time, walk, reach, and bend to perform job duties WORK ENVIRONMENT The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate occasionally works near moving mechanical parts. The associate may work near outside weather conditions. The noise level in the work environment is usually moderate.

Work Where You MatterAt Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support...

Job Description Company Culture Your Pet Space Culture is Making Pets Better. Period. Each team member recognizes the limitless potential to improve care together. We do whatever it takes. We believe in Excellence - Not Perfection. We use a “Get It Right The Second Time” approach. Job Summary The Client Services Lead’s primary responsibility is to oversee and manage all front desk personnel staff, ensuring outstanding client service. This role supervises office staff, provides training and feedback, and resolves service issues as the first point of contact. The Client Services Lead also handles reservations, client paperwork, payments, and supports management by performing administrative and marketing tasks with independence and professionalism. You are the right person if you believe in serving clients, not selling them, and you have a passion for pets! What’s in it for you? • Flexible, fun, and family-oriented workplace where you are valued by team members, clients, and pets!, • Opportunities for advancement and self-development, and access to professional education (free or earned), • Leadership training, • IBPSA – International Boarding Pet Services Association certification, • Fear Free Program – understand how pets see the world around them, • CPR and First Aid training for pets and people, • Free daycare or overnight care for your furry family when present, • 50% off all services for your furry family when not present and 20% discount for immediate family Key Responsibilities 1. Leadership & Training • Model proper procedure and maintain a positive attitude., • Train new Client Services staff and regularly reassess experienced staff using the Training Worksheet weekly to monitor their progress., • Monitor the office staff safety procedures and facility emergency guidelines., • Actively engaged in opportunities to Make Client Services Better. Period., • YPS Project Team Assignments., • Improving the customer journey: client retention, marketing, and communications (prepare promotions & social media content, gift baskets, and assist with off-site events)., • Facilitating interdepartmental communications. 2. Management o Delegate and follow up on responsibilities delegated to Client Services staff, conducting quality checks on their work. o Monitor the completion of forms to ensure their accuracy. o Perform any Client Services staff role when needed. o Administer or delegate pet medications if needed. 3. Administrative o Update the office inventory and order on the 9th and 24th of each month. o Manage paperwork, emails, phone calls, files, cleaning, technical, and software issues. o Manage capacity and collect payments. o Book reservations and recommend any additional services and/or products. (i.e., de-shedding, grooming, special dinners, or retail enrichment products) o Send engaging, high-quality pet photos and videos to clients. o Review and record the Boarding Inventory, feeding, and medication instructions. o Review the Pre-Check form and any other forms for accuracy of pet care instructions and Emergency Contact information. o Processing Enrollment Paperwork & Vaccinations—new or expired. o Open or close the Office or Facility as needed and requested by management. 4. Communication o Contact the Operations Manager or Owners whenever there is a concern, following the daily protocols. 5. Education and Self-Development o Participate in ongoing training and education (Fear Free, IBPSA, safety modules). Qualifications 30-hour weekly minimum. 30-day experience at minimum as a YPS Client Services Specialist. Reliable, self-motivated, and independent worker who is team-oriented and willing to learn and grow. Demonstrated flexibility and resilience in dynamic environments. Proven leadership and training abilities; team-oriented with solid decision-making skills. Excellent observational, oral, and written communication skills. Exceptional organizational, planning, and problem-solving abilities. Strong math, sales, and client service skills. Mandatory Training o IBPSA or equivalent completion certificates in Canine Body Language, Dog Handling & Equipment, Teaching Canine Basic Behaviors, Customer Service & Management o IBPSA Certification in Canine Provider and Canine Specialist Work Environment & Physical Demands • Dynamic environment requiring focus and rapid task switching., • Exposure to pets of various sizes, breeds, and temperaments (Aggressive dogs not allowed at YPS)., • Active role requiring standing, walking, and bending throughout shifts., • Physically able to lift and carry 25 lbs., • Operating personal computers, telephones, calculators, and 2-way radios Schedule & Pay • Full-time or part-time schedules are available and will be based on your written availability., • Schedules may include evenings and every other weekend, and holidays., • Pay is based on experience and is subject to annual performance evaluations. Reporting Structure • Reports directly to the General Manager/Owners and collaborates with other Leads.Company DescriptionMessages from our staff telling us the things they are most proud of working at Your Pet Space: Genuine caring for pets among their work teams. We are interested in each individual pet. Good communication among all departments at all levels. No hidden agendas among staff or management. The owners back up the staff in the case of a rude or abusive client. Excellent leaders—they feel comfortable working with everyone. Everyone is treated as an individual. Pleasant co-workers who are always willing to help one another. Input is focused on improvement, not criticism. Management is understanding and patient. They take an interest in the staff. We have a personal relationship with our clients. Clients believe in the staff.Messages from our staff telling us the things they are most proud of working at Your Pet Space:\r\n\r\nGenuine caring for pets among their work teams.\r\nWe are interested in each individual pet.\r\nGood communication among all departments at all levels.\r\nNo hidden agendas among staff or management.\r\nThe owners back up the staff in the case of a rude or abusive client.\r\nExcellent leaders—they feel comfortable working with everyone.\r\nEveryone is treated as an individual.\r\nPleasant co-workers who are always willing to help one another.\r\nInput is focused on improvement, not criticism.\r\nManagement is understanding and patient. They take an interest in the staff.\r\nWe have a personal relationship with our clients.\r\nClients believe in the staff.

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Looking to add an experienced Call Center Client Account Manager III to support complex business process outsourcing accounts. This role will oversee enterprise and public sector client relationships and service delivery. This is a senior-level position requiring experience in account management of contact center clients. Experience in both contact center operations and client services or account management is preferred. Candidates for this role should be strong public speakers, excellent at building strong professional relationships, display a high degree of ownership, and possess a strong work ethic. This is a full-time position and requires the employee to report to the office and travel up to 20% of their time. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Account Managers are responsible for managing the day-to-day client relationship including strategic planning, change management, process creation and adherence, and service delivery. In this role, you will act as the primary point of contact for the client and the MCI operations and shared services team. Our Enterprise Account Managers are responsible for the following tasks: • Develop a detailed understanding of client products and services, • Process design and implementation, • Client scorecards and business reviews, • Ongoing continuous improvement, • Issue identification and resolution, • Project management of new launches and initiatives, • Program efficiency and financial performance Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Requires 10+ years of experience, • Must have the ability to learn customer service software applications, • Proficient in Microsoft Office Suite products, • Experience managing complex business process, • Effective communication skills, • Problem-solving and analytical ability, • Ability to multi-task in a fast-paced environment, • High school diploma or equivalent, • Minimum 18 years of age, • Lean Six Sigma, Six Sigma, and project management certification are a plus

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are hiring an Experienced Client Services Manager to manage client relationships and ensure consistent service delivery within our contact center. You will act as the primary point of contact, oversee SLAs and KPIs, and work with internal teams to resolve issues and drive improvements. The ideal candidate has experience in client services within a BPO, strong communication skills, and the ability to manage multiple accounts while delivering data-driven insights and supporting account growth. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Supervise daily operations and ensure adherence to KPIs and SLAs., • Monitor agent performance and provide regular coaching and feedback., • Manage schedules, attendance, and real-time adherence., • Handle escalated customer issues and ensure timely resolution., • Collaborate with QA and Training to support agent development., • Analyze performance reports and implement improvement strategies., • Foster a positive, high-performance team culture. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Associate Degree, Certification or Equivalent Combination of Training and Experience, • Minimum 3 years of experience in a supervisory role in a BPO contact center., • Strong leadership, communication, and problem-solving skills., • Proficiency in contact center tools, CRM systems, and reporting platforms., • Ability to manage performance in a fast-paced environment.

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Looking to add an experienced Call Center Client Account Manager II to support complex business process outsourcing accounts. This role will oversee enterprise and public sector client relationships and service delivery. This is a senior-level position requiring experience in account management of contact center clients. Experience in both contact center operations and client services or account management is preferred. Candidates for this role should be strong public speakers, excellent at building strong professional relationships, display a high degree of ownership, and possess a strong work ethic. This is a full-time position and requires the employee to report to the office and travel up to 20% of their time. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Develop a detailed understanding of client products and services, • Process design and implementation, • Client scorecards and business reviews, • Ongoing continuous improvement, • Issue identification and resolution, • Project management of new launches and initiatives, • Program efficiency and financial performance Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? It's about building relationships and turning the knowledge; you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required • Must be 18 years of age or older, • High school diploma or equivalent, • Experience with data-entry utilizing a computer, • The ability to read and speak English fluently, • Have a wired, high-speed internet connection (Download speed of 20Mbps+), • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Ability to work regularly scheduled shifts within our hours of operation including the training period., • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent, • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job Description Assistant General Manager About the Job: As an Assistant General Manager, you'll be at the heart of our restaurant's success, supporting the Restaurant General Manager by upholding brand standards and inspiring your team. You'll lead by example, training, coaching, and recognizing your team to deliver unforgettable customer experiences. When your team shines, so do you! In this dynamic role, you'll take charge of daily operations in the Restaurant General Manager's absence, making key decisions and driving the team toward excellence. We believe in having fun while embracing personal challenges and growth opportunities. You'll work a 50-hour week, with 40 hours at regular pay and 10 hours at time and a half, providing a balanced and rewarding work experience. The Day-to-Day: • Ensure consistent customer satisfaction by effectively modeling the MIC Success Routine and prioritizing customer needs., • Oversee Team Members' adherence to Shift Excellence responsibilities, maintain high food safety standards, and uphold Core excellence. Take charge of restaurant operations in the GM's absence., • Collaborate with the GM in assessing team performance, providing ongoing constructive and positive feedback. Address employee relations issues as they arise, determine immediate resolutions, or escalate to the GM when necessary., • Assist in sourcing, recruiting, interviewing, and hiring Team Members, while driving a culture of equity, inclusion, and belonging., • Act like an owner by assisting with Profit & Loss management, including cash control, security procedures, inventory maintenance, and labor management., • Review financial reports and take appropriate actions to optimize performance., • Support the GM in facility maintenance and ensure health and safety standards are consistently followed. Is this you? • 3+ years of restaurant/retail management experience., • Assist with P&L management by following cash control/security procedures, maintaining inventory, managing labor, and reviewing financial reports., • Ensure all employees receive proper training and resources., • Champion Taco Bell’s culture and values, promoting equity, inclusion, and belonging in the restaurant., • Lead efforts in individual and team recognition, collaboration, and motivation., • Identify and recruit exceptional talent, supporting the GM in the hiring process., • Possess strong communication skills for conducting performance appraisals, taking disciplinary action, and motivating and training employees., • Adhere to corporate policies, procedures, and Occupational Health and Food Safety standards. Work-Hard, Play-Hard: • Competitive pay, • Bonus potential, • 2 weeks’ vacation and additional Paid Time Off, • Free bachelor's degree and scholarship and other tuition reimbursement programs, • Free meals, • Career advancement and professional development, • Medical benefits from day 1, • Health and wellness programs, • 401k retirement plan with 6% match, • Perks! Discounts on mortgages, vehicles, cell phones, gym memberships and more

Job Description Position Summary The primary responsibility for all positions with Mesilla Park Hardware is to WOW Every Customer Every Time and uphold the Core Values as determined by the management team. The Inventory Coordinator’s role also requires they foster a commitment to generate an in stock position to satisfy every customer by having the right product, in the right quantity, at the right time. The Inventory Coordinator position is responsible for the overall inventory integrity and maintenance of a store’s inventory following Ace’s inventory best practices and metrics - some of which are outlined as follows: • Inventory Record Accuracy-IRA (Change in Quantity on Hand, Credit PO’s, Direct Ship, etc.), • In Stock Position (Maximum Stock Level, Minimum Order Point, Store Use, etc.), • Assortment (Product Mix), • Unproductive Inventory (Overstock, Obsolete, Discontinued, Markdowns, etc.), • Shrink (Loss, Damage, etc.) Essential Duties and Responsibilities • Familiarize and stay abreast of inventory Best Practices within the Ace Way of Retailing, • Ensure data accuracy within the system to maintain adequate inventory levels, • Train store staff on best practices and create a culture that is focused on Inventory Health, • Collaborate with all associates to help identify errors and correct them as necessary by addressing the root causes, • Conduct, research, and address/reinforce Ace Way of Retailing best practices for the following processes (inclusive but not limited to):, • Negative Reports and make corrections as necessary, • “Shoot the Outs,” research variances, and make corrections as needed, • Permanent and temporary outs via Item Change Management, • Mango Count Sheets and exception reports., • Unproductive inventory management including Obsolete and Overstock Inventory, • Monitor shrinkage, recommend ways to reduce theft and breakage, and make corrections in inventory system, • Maintain accuracy of all location codes, • Print bin tags (labels) as required, • Help unload incoming trucks and put away merchandise (as arranged by management). Maintain your assigned department: Keep clean, organized and fully stocked., • Execute the daily operational, day-to-day goals and priorities assigned by store management displaying a “Speed is Life” attitude. Move with a sense of urgency while paying attention to the details., • Cooperate with others and work well as part of a retail team, for example actively participate in daily huddle meetings, share ideas for improvement with management., • Remove promotional bin tags from displays, and price tags as required following sales events, flyers, etc., • Restock merchandise displays as needed, watch end caps and side wings., • Handle special orders for all non-stock items. It always takes two associates to say “No.” Never tell a customer no without checking with a floor manager, assistant manager or store manager., • Watch for shoplifters and take action, in line with company policy, that will discourage shoplifting. Excellent customer service and interaction prevents shoplifting., • Provide the best possible experience for Every Customer, Every Time by being helpful, knowledgeable, and friendly., • When you are not with a customer or cleaning, stand in a main aisle to get the best view of customers coming into your department. Walk up and down the main aisles to be sure customers are being assisted in all departments. Avoid personal conversations with co-workers on the floor., • Serve Customers in assigned departments, or storewide, and provide needed advice or information, greet customers as soon as you encounter them., • Demonstrate the WOW process, • Actively participate in store communication and initiatives (e.g., Communication Board, Daily Huddle, store contests, etc.), • Assist Customers with simple complaints/concerns; get a manager involved with problems as needed., • Use the Five Foot Rule – greet and/or acknowledge all customers within five feet of you all the time., • Always be polite and attentive to customers. Make eye contact and smile. Do not avoid customers., • Promote the Ace Rewards program to all customers, describe the Ace Helpful Promise(s) and use the Magic Question., • Maintain awareness of all promotions and advertisement so you can tell customers about special sales., • Always wear your radio and headset in order to effectively communicate with other associates or management., • Respond to Customer Coordinator questions as needed., • Assist customers with large or heavy items as needed., • Offer customers a red basket for their shopping use., • Assist in the training and development of peers Required Knowledge, Skills and Abilities • Passion for detail, inventory management and store operations, • The drive to getting it done the “right way”, • High School degree or GED, some college preferred, • Possess a vast product knowledge of consumable products along with a willingness to learn, • General understanding of inventory principles and experience with retail programs, • Understand the life cycle of merchandise including receipt, quantity on hand, and point of sale, • Experience in a retail environment either in inventory, sales, or back office, • Capable of inspiring and motivating others to execute against best practices, • Excellent quantitative and computer skills, • The ability to use analytics and research to make sound decisions, • Knowledge of retail computer systems and basic knowledge of MS Office products, • Excellent communication skills, exceptional organizational ability, high attention to detail, and ability to multi-task, • Ability and willingness to work flexible hours including evenings, weekends and holidays to meet the needs of the business, • Able to communicate professionally with customers and team members, • Skilled at providing prompt, friendly and attentive customer service, • Willing to learn all areas of the store and help train others, • Proven track record of being a team player, • Bilingual (Spanish) verbal and written communication skills strongly preferred Physical Requirements The minimum physical requirements for this position include: • Ability to stand for an extended period of time, walk, reach, and bend to perform job duties Work Environment The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate occasionally works near moving mechanical parts. The associate may work near outside weather conditions. The noise level in the work environment is usually moderate.

Job Description Position Summary The primary responsibility for all positions with Mesilla Park Hardware is to WOW Every Customer Every Time and uphold the Core Values as determined by the management team. Retail cashiers are responsible for providing customers with fast and friendly service at the cash register area. Other responsibilities may include managing shelves and inventory, and maintaining the overall appearance and cleanliness in the store. Essential Duties and Responsibilities • Provide prompt and courteous customer service., • Precisely and accurately handle money, checks, and other types of payment received for product sold including processing refunds and/or issuing in store merchandise credit to customers for returned merchandise., • Perform credit card transactions, manufacturer coupon redemption, personal check acceptance, vendor check-in transactions in accordance with company standards and policies and practices., • Verify the accuracy of the cash drawer at the beginning and end of each shift, and immediately notify your manager on duty of any inaccuracies, • Be knowledgeable and actively participate in all sales promotions and other campaigns., • Practice suggestive selling and build customer relations., • Be aware of sales goals and performance against those goals., • Review and adhere to all city, county, state, and federal laws affecting store operations., • Maintain a neat personal appearance and wear company uniform and nametag at all times., • Address customer complaints in a positive manner. Document complaints for follow up by Store Manager when necessary., • Ensure that your work area is free of litter and spills and that all equipment is sanitized and free of dirt, as well as ensuring that all equipment is in working condition., • Face front and dust merchandise near register area., • Follow company policies and procedures for all transactions., • Engages the customer to ensure that they are receiving all the benefits of being an ACE Rewards member and actively seeking participation from them., • Review and adhere to store safety/emergency procedures – critical telephone numbers and incident reporting forms and protocol., • Perform regular cleaning of counter surfaces, store equipment, restrooms and other duties as assigned, • Participate in all store sales building, customer service, and team-building activities., • Actively participate in store communication and initiatives (e.g., Communication Board, Daily Huddle, store contests, etc.), • Live and exemplify Mesilla Park Hardware’s Core Values Required Knowledge Skills and Abilities • Cashier experience in a similar position or proficiency in a similar task, • Exceptional customer service skills & the ability to help maintain a customer focused culture, • Ability to use a cash register (point of sale or POS system), computer, telephone, and other equipment as needed, • Ability to work as part of a team and interact with customers of various socioeconomic levels, persons in differing company roles, vendors, guests and ACE corporate representatives., • A continuous pattern of regular and prompt attendance is required., • Must be able to work a flexible schedule of nights, days, weekends, and holidays, • Bilingual (Spanish) verbal and written communication skills highly desired. Physical Requirements The minimum physical requirements for this position include: • Ability to stand for an extended period of time, walk, reach, and bend to perform job duties Work Environment The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate occasionally works near moving mechanical parts. The associate may work near outside weather conditions. The noise level in the work environment is usually moderate.

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. The Call Center Sales Manager oversees all aspects of our call center team. As a sales manager, you will ensure an exceptional customer experience in all customer touchpoints, including phone service and digital communication channels. This involves managing a team of supervisors to help develop efficient operations, promote sales and customer and services. You will work to continuously improve client metrics by providing leadership, direction, and motivation to the workforce. Candidates for this role should be experienced, highly organized, enjoy working with people, and possess a strong work ethic. A background in call center operations management is required, and customer service, technical support, or back-office experience is preferred. This is a full-time, local, on-site position and requires employees to report to work at one of our physical contact center locations. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE DO? Operations managers are responsible for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ensuring call quality from start to finish, and pro-actively seeks ways to improve the internal processes and results program-wide. Operations managers conduct regular business meetings with supervisor to complete performance reviews and coaching to ensure maximum quality and production of direct reports. Operations Managers work closely with the site director and client account managers to ensure adherence to corporate policies and procedures and the health of the account. Key Responsibilities: • Lead a team of 5-10 call center supervisors responsible for inbound and outbound representatives, • Responsible for coaching and developing reports on customer service processes and best practices., • Manage metrics, performance criteria, policies and procedures to improve call center productivity continuously, • Drive a culture of accountability, continuous improvement, and personal excellence, • Directs workforce management activities and sets performance goals and objectives accordingly, • Develop and maintain strategy on ensuring customer satisfaction on all service interaction, • Provide team motivation and development to maximize sales opportunities, • Responsible for the overall performance and productivity of direct reports, • Responsible for weekly payroll review and submission to ensure correct entries, • Responsible for driving the growth of revenue and profit originating from a call center, • Proven ability to meet performance, efficiency, and quality assurance targets, • Monitoring of individual and team results to identify and act on both positive and negative performance, • Communicate key messages effectively to ensure that direct reports are informed of process changes, • Provide regular feedback to supervisors regarding performance wins and areas of opportunity, • Work with other departments in the organization, such as quality assurance, training, IT, and recruiting, • Develop and audit quality assurance strategies to ensure the delivery of world-class service, • Determining work procedures, preparing work schedules, and expediting workflow, • Responsible for hiring, coaching and terminating call center employees, • Be a subject matter expert on your client's business, • Manage remote employees as needed., • Other duties and responsibilities as assigned Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? It's about building relationships and turning the knowledge; you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required • Must be 18 years of age or older, • High school diploma or equivalent, • Experience with data-entry utilizing a computer, • The ability to read and speak English fluently, • Have a wired, high-speed internet connection (Download speed of 20Mbps+), • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Ability to work regularly scheduled shifts within our hours of operation including the training period., • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent, • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are hiring an Experienced Client Services Manager to manage client relationships and ensure consistent service delivery within our contact center. You will act as the primary point of contact, oversee SLAs and KPIs, and work with internal teams to resolve issues and drive improvements. The ideal candidate has experience in client services within a BPO, strong communication skills, and the ability to manage multiple accounts while delivering data-driven insights and supporting account growth. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Oversee daily operations of the contact center, ensuring KPIs and SLAs are consistently met., • Lead and mentor supervisors, team leads, and support staff., • Analyze performance data and implement strategies for improvement., • Collaborate with clients to align on goals, expectations, and service delivery., • Manage workforce planning, scheduling, and resource allocation., • Drive employee engagement, retention, and professional development., • Ensure compliance with company policies and client requirements. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Bachelor’s degree in Business, Operations, or a related field., • 5+ years of experience in a contact center, with at least 2 years in a management role., • Strong leadership, analytical, and communication skills., • Proficiency in contact center tools, CRM systems, and reporting platforms., • Experience managing multiple teams or campaigns.

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are looking for experienced Call Center Contact Tracing Supervisors to support commercial and public sector clients. Supervisors in this are responsible for the attendance, performance, and process adherence of a team of 15-25 contact tracing representatives. This is a full-time, local, on-site position and requires employees to report to work at one of our physical contact center locations. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE DO? The Customer Service Supervisor position is responsible for ensuring call quality from start to finish, and pro-actively seeks ways to improve the internal processes and sales results program wide. The Customer Service Supervisor conducts regular business meetings with representatives to complete performance reviews and coaching to ensure maximum quality and production of direct reports. A Customer Service Supervisor works closely with the Operations Manager, ensuring the overall adherence to corporate policies and procedures Key Responsibilities: • Lead a team of 15-25 entry-level front-line customer service agents responsible for inbound and outbound call handling., • Responsible for coaching and developing reports on customer service processes and best practices., • Manage metrics, performance criteria, policies and procedures to improve call center productivity continuously, • Drive a culture of accountability, continuous improvement, and personal excellence, • Directs workforce management activities and sets performance goals and objectives accordingly, • Develop and maintain strategy on ensuring customer satisfaction on all service interaction, • Provide team motivation and development to maximize sales opportunities, • Responsible for the overall performance and productivity of direct reports, • Responsible for weekly payroll review and submission to ensure correct entries, • Responsible for driving the growth of revenue and profit originating from a call center, • Proven ability to meet performance, efficiency, and quality assurance targets, • Monitoring of individual and team results to identify and act on both positive and negative performance, • Communicate key messages effectively to ensure that direct reports are informed of process changes, • Provide regular feedback to representatives regarding performance wins and areas of opportunity, • Work with other departments in the organization, such as quality assurance, training, IT, and recruiting., • Develop and audit quality assurance strategies to ensure the delivery of world-class service, • Determining work procedures, preparing work schedules, and expediting workflow, • Responsible for hiring, coaching and terminating call center employees, • Be a subject matter expert on your client's business, • Manage remote employees as needed., • Other duties and responsibilities as assigned Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? It's about building relationships and turning the knowledge; you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required • Must be 18 years of age or older, • High school diploma or equivalent, • Experience with data-entry utilizing a computer, • The ability to read and speak English fluently, • Have a wired, high-speed internet connection (Download speed of 20Mbps+), • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Ability to work regularly scheduled shifts within our hours of operation including the training period., • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent, • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job Description Chavira's in Las Cruces, NM is looking for one cashier/stocker to join our 34 person strong team. We are located on 5702 Bataan Memorial E C3 5420 Strange Rd. Our ideal candidate is self-driven, ambitious, and engaged. Job Title: Cashier/Stocker/Produce Clerk Reports To: Store Manager Summary: This position performs day to day grocery store operations including cashiering, stocking, and attending to produce. The following duties are essential but not limited to: · Maintains core grocery store functions. · Attends cash registers, restocks inventory and shelves, and retrieves shopping carts. · Arranges grocery stock neatly and in an attractive presentation and maintains knowledge of current grocery item stock and location to answer customer inquiries. · Addresses and answers customer questions, complaints, and inquiries. · Assists customers in finding products, bagging items, and carrying items to cars. · Removes aisle hazards and cleans spills and leakages. · Keeps inventory well stocked in the back of the store to limit shortages. · Takes inventory of stock inventory, and replenishes products as needed. · Receives incoming inventory, loads and unloads it in the back room, and ensures products are appropriately stocked, rotated, and refilled on displays and shelves in grocery stores or the grocery department of department stores. · Checks products for quality, freshness, damage, and price accuracy. · May assist in ordering new stock of grocery or produce store items. · Other duties as assigned. Supervisory: This position does not oversee staff. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience High school diploma or equivalent and previous retail experience preferred. An equivalent combination of education and experience is acceptable. Required Skills/Abilities • Excellent customer service skills., • Ability to operate available equipment, such as cash registers, scanners, and point of sale systems., • Excellent organizational skills and attention to detail, • Good verbal communication skills. Certificates, Licenses, Registrations None required. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work is typically performed in a grocery store or kitchen setting. The noise level is moderate to loud. Environmental conditions may include exposure to slippery surfaces and crowded areas. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. · Prolonged periods of standing and walking. · Kneeling to reach low storage and refrigeration. · Must be able to lift up to 25 pounds at times. · Ability to work nights, weekends, and holidays depending on store needs. · Ability to perform repetitive movements over long periods. I have read and understand the above job duties and responsibilities. By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Looking to add an experienced Call Center Client Account Manager I to support complex business process outsourcing accounts. This role will oversee enterprise and public sector client relationships and service delivery. This is a senior-level position requiring experience in account management of contact center clients. Experience in both contact center operations and client services or account management is preferred. Candidates for this role should be strong public speakers, excellent at building strong professional relationships, display a high degree of ownership, and possess a strong work ethic. This is a full-time position and requires the employee to report to the office and travel up to 20% of their time. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Enterprise Account Managers are responsible for managing the day-to-day client relationship including strategic planning, change management, process creation and adherence, and service delivery. In this role, you will act as the primary point of contact for the client and the MCI operations and shared services team. Our Enterprise Account Managers are responsible for the following tasks: • Develop a detailed understanding of client products and services, • Process design and implementation, • Client scorecards and business reviews, • Ongoing continuous improvement, • Issue identification and resolution, • Project management of new launches and initiatives, • Program efficiency and financial performance Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? It's about building relationships and turning the knowledge; you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required • Must be 18 years of age or older, • High school diploma or equivalent, • Experience with data-entry utilizing a computer, • The ability to read and speak English fluently, • Have a wired, high-speed internet connection (Download speed of 20Mbps+), • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Ability to work regularly scheduled shifts within our hours of operation including the training period., • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent, • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a motivated leader with excellent communication skills and a passion for developing others? We’re looking for a dedicated individual to manage and support a team of customer service agents working on a variety of commercial, state, and federal projects. In this leadership role, you’ll guide your team to success through coaching, performance management, and operational excellence. This is a management-level position ideal for individuals with prior experience in customer service leadership, supervision, or call center management. You’ll be responsible for the performance, development, and success of a team of 15–25 front-line agents. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE DO? Supervisors are responsible for the day-to-day activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is responsible for ensuring call quality from start to finish, and pro-actively seeks ways to improve the internal processes and sales results program wide. Customer Service Supervisor II conduct regular business meetings with representatives to complete performance reviews and coaching to ensure maximum quality and production of direct reports. Customer Service Sales Supervisor I work closely with the Operations Manager, ensuring the overall adherence to corporate policies and procedures Key Responsibilities: • Lead and manage a team of 15–25 entry-level customer service agents handling inbound calls., • Coach and develop team members on service standards, processes, and best practices., • Monitor and improve performance metrics, KPIs, and productivity benchmarks., • Foster a culture of accountability, continuous improvement, and excellence., • Oversee workforce management, including scheduling and goal setting., • Develop strategies to ensure high levels of customer satisfaction., • Motivate the team to identify and maximize sales opportunities., • Review and submit weekly payroll to ensure accuracy., • Drive revenue and profitability growth within the call center., • Track and analyze team and individual performance to identify trends and improvement areas., • Communicate updates and process changes clearly and effectively., • Provide regular feedback and coaching to agents on performance and development., • Collaborate with departments such as QA, Training, IT, and Recruiting., • Implement and audit quality assurance strategies to maintain service excellence., • Manage hiring, onboarding, coaching, and, when necessary, terminations., • Serve as a subject matter expert on client-specific operations., • Manage remote team members as needed., • Perform additional duties as assigned. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? The ideal candidate would share and understand the high-growth objectives of the company. This position requires an advanced degree of leadership, creative thinking, and dedication to people. The ability to professionally represent the organization internally and client-facing is a must. The right candidate will exhibit good business judgment and acumen and be comfortable collaborating with other departments and locations throughout the organization. REQUIRED QUALIFICATIONS • Minimum of 3 years of total call center experience or 1 year in a management role., • Associate’s degree or equivalent combination of education and experience., • Strong interpersonal and communication skills., • Proven supervisory experience with a focus on staff development., • Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint)., • Demonstrated ability to drive performance and meet sales goals., • Familiarity with call center tools and technologies for KPI and SLA management., • Effective conflict resolution skills for both customer and employee issues., • Strong organizational, time management, and multitasking abilities., • Ability to adapt and thrive in a fast-paced, high-pressure environment., • Clear and practical written and verbal communication skills., • A proactive, solution-oriented mindset with a drive for continuous improvement., • Ability to independently prioritize tasks and implement effective solutions., • Strong accountability and performance management capabilities.

Job DescriptionDescription: The Springs Resort & Spa is seeking an experienced and financially driven Director of Food & Beverage to lead all food and beverage operations in Pagosa Springs, Colorado. This leadership role is essential to maintaining the resort's reputation as the #1 hot springs resort in America while elevating the dining experience across all outlets following a significant expansion that introduced new restaurant concepts and service models. The Director of Food & Beverage will oversee all resort dining operations including Wild Finch (full-service restaurant), Barefoot Grill (outdoor grill), 1881 Poolside Provisions, Canteen (poolside bar), The Cafe (breakfast/brunch), poolside walker service across both pool areas, and all banquet, event, and private dining functions. The ideal candidate is a strategic, financially savvy F&B leader with proven experience operating multiple outlets within a hotel or resort environment. This individual must demonstrate a track record of growing revenue, controlling costs, developing high-performing teams, and delivering elevated guest experiences. Candidates with primarily golf course, country club, or casino F&B backgrounds — where food and beverage departments typically operate as loss centers — are not the ideal fit. We are seeking someone who has run F&B as a true profit center within a hotel or resort setting. Essential Duties and Responsibilities F&B Leadership & Strategy • Provide overall leadership, direction, and accountability for all food and beverage operations, reporting to the General Manager and leading a team of outlet managers, chefs, bartenders, servers, and support staff across all resort dining venues., • Develop and execute a strategic vision for the resort's F&B program, with a specific focus on expanding Wild Finch beyond its current dinner-only service to maximize revenue potential and guest utilization., • Drive revenue growth across all outlets while maintaining or improving profitability through menu engineering, pricing strategy, labor optimization, and cost controls., • Accountable for F&B revenue targets, food and beverage cost percentages, labor cost ratios, guest satisfaction scores, and per-guest capture rates across all outlets., • Lead menu development in partnership with culinary leadership, ensuring seasonal innovation, local sourcing alignment, and consistency across all outlets., • Ensure a cohesive dining identity across the resort — from fine dining at Wild Finch to grab-and-go at The Cafe — that reflects the resort's wellness-focused, guest-first brand., • Oversee daily operations of all five F&B outlets plus poolside service, ensuring consistent quality, service standards, and operational readiness from open to close., • Manage the unique operational demands of poolside food and beverage service across both the Original Pools and Wellness Pools, including walker service logistics, inventory management, and guest experience flow., • Ensure all outlets are appropriately staffed, trained, and equipped to deliver the expected guest experience during both peak and off-peak seasons., • Develop and maintain standard operating procedures for each outlet, adapting for seasonal menu changes, staffing fluctuations, and special event overlays., • Lead all banquet, event, and private dining operations, from proposal and menu planning through execution and post-event follow-up., • Partner with sales and marketing teams to develop competitive banquet and event packages that drive group business revenue., • Ensure seamless coordination between F&B, front office, spa, and engineering departments during events., • Develop and manage F&B operating budgets across all outlets, including revenue forecasts, cost of goods, labor budgets, and capital expenditure requests., • Monitor and analyze financial performance weekly and monthly — including food cost, beverage cost, labor percentages, covers, average check, and RevPASH (revenue per available seat hour)., • Implement inventory control systems, purchasing protocols, and waste reduction programs to maintain target cost percentages., • Negotiate vendor contracts, distributor agreements, and service partnerships., • Prepare and present financial reports, variance analyses, and strategic recommendations to the General Manager and ownership., • Recruit, hire, train, and develop F&B leadership and hourly team members across all outlets., • Build a culture of hospitality, accountability, and continuous improvement within the F&B department., • Implement structured training programs for service standards, product knowledge, upselling techniques, and safety protocols., • Conduct regular performance evaluations and provide coaching and mentorship to develop future leaders within the department., • Ensure every F&B touchpoint reflects the resort's identity as a wellness-focused, guest-first destination where dining is part of the overall experience — not separate from it., • Monitor guest feedback, online reviews, and satisfaction data to identify trends and implement service improvements., • Maintain a visible, hands-on presence across all outlets during service periods., • Ensure compliance with all applicable federal, state, and local regulations including Colorado liquor licensing, health department standards, food safety codes, and OSHA requirements., • Maintain all food handler certifications, liquor service permits, and health inspection records., • Minimum 7–10 years of progressive food and beverage leadership experience in a hotel, resort, or comparable multi-outlet hospitality environment., • Proven experience managing multiple F&B outlets simultaneously (restaurants, bars, poolside/casual, banquets)., • Demonstrated financial acumen — proven ability to manage P&L, control food and labor costs, and drive revenue growth in an F&B operation run as a profit center, not a loss leader., • Experience with banquet and event operations, including sales support, menu development, and execution., • Strong working knowledge of food cost management, inventory systems, menu engineering, and beverage program development., • Experience opening, expanding, or repositioning a restaurant concept (relevant to Wild Finch expansion)., • Budget development, forecasting, and financial reporting experience., • Proven team builder with a track record of recruiting, training, and retaining high-performing F&B teams in a competitive labor market., • Strong knowledge of food safety, health codes, and liquor licensing requirements., • Prior Director of F&B or equivalent experience in a resort environment with spa, wellness, or lifestyle positioning., • Experience in a seasonal or mountain resort market., • Culinary degree or formal hospitality management education., • Sommelier certification, Cicerone certification, or advanced beverage program knowledge., • ServSafe Manager certification., • Ability to stand, walk, and move between outlets for extended periods., • Ability to work in both indoor and outdoor environments in varying weather conditions., • Ability to lift up to 50 pounds., • Ability to respond to operational needs outside of standard business hours. Este empleador participa en E-Verify y proporcionará al gobierno federal la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los EE.UU.

Job DescriptionDescription: The Springs Resort & Spa is seeking an experienced and strategic Director of Engineering to lead all maintenance, facilities, and engineering operations in Pagosa Springs, Colorado. This leadership role is essential to ensuring the safe, efficient, and reliable operation of all resort infrastructure following a significant expansion that introduced new building technologies and systems. The Director of Engineering will oversee preventative maintenance, life safety and fire protection systems, elevator operations, building automation systems (BMS), electronic access control systems (including Dormakaba Ambiance), and renovation projects across both newly developed and legacy areas of the resort. The ideal candidate is a strategic technical leader with experience in modern building systems, resort renovations, elevator troubleshooting and vendor management, and team development. This individual must possess a strong eye for detail, the ability to teach and mentor team members, and a proactive approach to maintaining operational excellence across all resort outlets. Essential Duties and ResponsibilitiesEngineering Leadership & Strategy • Provide overall leadership, direction, and accountability for the Engineering and Maintenance department, reporting to the General Manager and leading a team of engineering and maintenance professionals responsible for resort-wide infrastructure operations., • Accountable for system uptime, preventative maintenance completion rates, guest-impact work order response times, and life safety compliance metrics., • Lead energy management strategies, sustainability initiatives, and water conservation programs aligned with ownership objectives., • Serve as the primary engineering contact during critical incidents and coordinate emergency response related to infrastructure failure, life safety systems, or environmental hazards., • Develop, implement, and continuously improve preventative and predictive maintenance programs., • Establish departmental goals aligned with resort operations and ownership objectives., • Lead annual capital planning and long-term infrastructure strategy., • Support and provide technical oversight during renovation of the resort’s legacy facilities., • Ensure consistent operational readiness across guest rooms, spa facilities, food & beverage outlets, retail spaces, and back-of-house areas.Systems & Infrastructure Management, • Oversee maintenance and repair of HVAC, plumbing, electrical, and mechanical systems., • Direct management and optimization of the resort’s Building Management System (BMS), including system monitoring, scheduling, energy controls, and integration with mechanical and life safety systems., • Provide executive oversight of the Dormakaba Ambiance access control system, including credential management standards, system integrity, vendor coordination, and security protocol compliance., • Oversee life safety and fire protection systems, ensuring required testing, inspections, compliance, and coordination with authorities having jurisdiction (AHJ)., • Provide direct oversight of elevator systems, including troubleshooting, vendor coordination, preventative maintenance, and performance improvement., • Ensure proper maintenance of newly implemented technologies associated with the resort expansion., • Review blueprints, schematics, and technical documents related to renovations and system upgrades.Renovation & Project Management, • Partner with ownership, contractors, and project managers during renovation and improvement projects., • Ensure construction and renovation work meets safety standards, code compliance, and brand expectations., • Monitor project timelines, budgets, and contractor performance., • Provide hands-on expertise in carpentry, woodworking, and finish work when appropriate., • Maintain detailed documentation of repairs, improvements, and inspections.Financial & Administrative Oversight, • Develop and manage departmental operating and capital budgets., • Monitor labor, utilities, maintenance expenses, and project expenditures., • Identify energy efficiency and cost-control initiatives, including optimization of BMS and mechanical systems., • Oversee procurement of tools, materials, and facility supplies., • Negotiate and manage vendor contracts and service agreements, including life safety, access control, and elevator service providers.Safety, Compliance & Risk Management, • Ensure compliance with all applicable federal, state, and local laws and regulations, including OSHA standards, Colorado building and fire codes, public health regulations, and environmental and water safety standards., • Oversee and maintain all life safety and fire protection systems, including required testing, inspections, documentation, and coordination with authorities having jurisdiction (AHJ)., • Maintain emergency preparedness protocols and response procedures related to infrastructure, environmental, and safety incidents., • Conduct routine safety inspections and implement hazard prevention initiatives., • Minimum 7–10 years of progressive engineering or facilities leadership experience in hospitality, resort, or large commercial environments., • Demonstrated experience managing newly implemented building systems and property expansions., • Proven experience overseeing Building Management Systems (BMS) in a multi-building or resort environment., • Proven experience overseeing Building Management Systems (BMS) in a multi-building or resort environment., • Experience managing electronic access control platforms, preferably Dormakaba Ambiance or similar enterprise systems., • Experience overseeing life safety system compliance and related code requirements., • Experience overseeing elevator systems, vendor coordination, and preventative maintenance programs., • Proven experience supporting renovation or capital improvement projects., • Strong working knowledge of HVAC, plumbing, electrical, mechanical, life safety, and water systems., • Budget management and capital planning experience., • Ability to read and interpret blueprints, schematics, and technical manuals., • Strong leadership, communication, and organizational skills., • Prior Director of Engineering experience in a resort environment., • Trade certifications or technical degree in Engineering, Facilities Management, or related field., • Carpentry and woodworking experience strongly preferred., • Ability to stand, walk, climb ladders, access confined mechanical spaces, and inspect facilities for extended periods., • Ability to lift, push, or carry items up to 75 pounds., • Ability to work indoors and outdoors in varying weather conditions. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Este empleador participa en E-Verify y proporcionará al gobierno federal la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los EE.UU.

Job Description Position Summary The primary responsibility for all positions with Mesilla Park Hardware is to WOW Every Customer Every Time and uphold the Core Values as determined by the management team. Retail cashiers are responsible for providing customers with fast and friendly service at the cash register area. Other responsibilities may include managing shelves and inventory, and maintaining the overall appearance and cleanliness in the store. Essential Duties and Responsibilities • Provide prompt and courteous customer service., • Precisely and accurately handle money, checks, and other types of payment received for product sold including processing refunds and/or issuing in store merchandise credit to customers for returned merchandise., • Perform credit card transactions, manufacturer coupon redemption, personal check acceptance, vendor check-in transactions in accordance with company standards and policies and practices., • Verify the accuracy of the cash drawer at the beginning and end of each shift, and immediately notify your manager on duty of any inaccuracies, • Be knowledgeable and actively participate in all sales promotions and other campaigns., • Practice suggestive selling and build customer relations., • Be aware of sales goals and performance against those goals., • Review and adhere to all city, county, state, and federal laws affecting store operations., • Maintain a neat personal appearance and wear company uniform and nametag at all times., • Address customer complaints in a positive manner. Document complaints for follow up by Store Manager when necessary., • Ensure that your work area is free of litter and spills and that all equipment is sanitized and free of dirt, as well as ensuring that all equipment is in working condition., • Face front and dust merchandise near register area., • Follow company policies and procedures for all transactions., • Engages the customer to ensure that they are receiving all the benefits of being an ACE Rewards member and actively seeking participation from them., • Review and adhere to store safety/emergency procedures – critical telephone numbers and incident reporting forms and protocol., • Perform regular cleaning of counter surfaces, store equipment, restrooms and other duties as assigned, • Participate in all store sales building, customer service, and team-building activities., • Actively participate in store communication and initiatives (e.g., Communication Board, Daily Huddle, store contests, etc.), • Live and exemplify Mesilla Park Hardware’s Core Values Required Knowledge Skills and Abilities • Cashier experience in a similar position or proficiency in a similar task, • Exceptional customer service skills & the ability to help maintain a customer focused culture, • Ability to use a cash register (point of sale or POS system), computer, telephone, and other equipment as needed, • Ability to work as part of a team and interact with customers of various socioeconomic levels, persons in differing company roles, vendors, guests and ACE corporate representatives., • A continuous pattern of regular and prompt attendance is required., • Must be able to work a flexible schedule of nights, days, weekends, and holidays, • Bilingual (Spanish) verbal and written communication skills highly desired. Physical Requirements The minimum physical requirements for this position include: • Ability to stand for an extended period of time, walk, reach, and bend to perform job duties Work Environment The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate occasionally works near moving mechanical parts. The associate may work near outside weather conditions. The noise level in the work environment is usually moderate.

Job Description About the Job: As a Shift Lead, you'll be the driving force behind our team, leading shifts with energy and passion to meet Taco Bell's high standards. You'll take charge, resolving customer concerns and ensuring every guest leaves satisfied. Your leadership will inspire others as you coach and guide your team to success. Partnering with the management team, you'll play a key role in business initiatives, helping to shape the future of our restaurant. This role is perfect for someone who thrives in a fast-paced environment and is ready to take ownership and drive results. The Day-to-Day: • Ensure consistent customer satisfaction by executing the MIC (Manager in Charge) Success Routine and prioritizing customer needs., • Oversee Team Members' completion of Shift Excellence tasks and maintain clean, neat appearances., • Ensure food safety, quality, and accuracy of orders., • Resolve customer complaints quickly, maintaining positive customer relations., • Provide regular feedback to the GM on Team Member performance., • Offer ongoing constructive and positive feedback to Team Members., • Actively participate in training Team Members., • Handle conflicts constructively and work with the GM to achieve resolution., • Assist the GM in screening Team Member candidates., • Assist with Profit & Loss management by following cash control and security procedures, maintaining inventory, and managing labor., • Oversee proper product preparation, rotation, portioning, cooking, and holding times., • Assist the GM with facility maintenance and ensure health and safety standards are always followed. Is this you? • 1 year of restaurant/retail experience, with 3 months shift lead experience preferred, • Adheres to cash, security, inventory, and labor policies, • Must be at least 18 years of age, • Accessibility to dependable and reliable transportation, • Excellent communication skills, management/leadership and organizational skills., • Physical dexterity required (the ability to move up to 45 lbs. from one area to another)., • Attendance and Punctuality a must, • Operating of cash register as needed and making change for other cashiers., • Basic Math skills, • Maintains customer satisfaction and adheres to health and safety standards, • Promotes and champions Taco Bell’s culture and values, • Provides constructive feedback to Team Members, • Executes shift duties accurately and efficiently, • Promotes equity, inclusion, and belonging, • Ensures teammates and customers enjoy a positive experience Work-Hard, Play-Hard: • Competitive pay, • Free bachelor's degree and scholarship programs, • Free meals, • Flexible schedules! Day, evening, and late night, • Vacation pay and additional Paid Time Off, • Medical benefits, • 401k retirement plan with 6% match, • Health and wellness programs, • Perks! Discounts on mortgages, vehicles, cell phones, gym memberships and more, • Más earth! Commitment to a sustainable future This offer is contingent upon a satisfactory background check and proof of your work eligibility. The range for this role is $14-$22/hour. Compensation may vary based on geographic location and experience.

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a problem solver with a passion for helping people? Do you thrive in a fast-paced environment and enjoy creating outstanding customer experiences? If so, we want you on our team! We’re looking for Customer Service Representatives (Nights) to represent some of the world’s most recognized brands during the night shift. In this role, you’ll be the first point of contact for customers handling inbound calls, resolving basic technical issues, answering product and process-related inquiries, and identifying opportunities to upsell products and services. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: * Manage inbound and outbound calls with professionalism, empathy, and efficiency * Troubleshoot and resolve customer issues, focusing on first-call resolution * Research and retrieve information using internal systems; collaborate with other teams as needed * Accurately document and process customer claims and interactions * Follow scripts, policies, and procedures while using training resources to provide accurate answers * Handle sensitive information with discretion and maintain confidentiality * Escalate complex cases to the appropriate team or manager * Stay updated on products and processes by attending ongoing training * Meet all attendance, reliability, and night shift scheduling requirements Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications * 18 years or older with a high school diploma or equivalent * Excellent verbal and written communication skills * Typing speed of 20+ words per minute * Basic knowledge of Microsoft Office (Word, Excel, Outlook, PowerPoint) * Familiarity with Windows operating systems * Strong problem-solving, conflict resolution, and troubleshooting skills * Reliable, punctual, and motivated with a strong work ethic * Ability to multi-task, stay organized, and self-manage * Customer-first mindset: empathetic, patient, and responsive * Positive attitude and a team-player spirit * Comfortable working in a fast-paced, dynamic environment Preferred (Not Required) • 1+ year in customer service, call center, help desk, technical support, inside sales, or back-office roles, • Prior experience with contact centers or government-related accounts

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Our employee development team is looking for experienced call center Customer Service Supervisors to support commercial and public sector clients. Supervisors in this role coach and develop a team of inbound customer service agents and are directly responsible for the performance of their team. Candidates for this role should be experienced, highly organized, enjoy working with people, and possess a strong work ethic. A background in call center operations management is required, and customer service, technical support, or back-office experience is preferred. This is a full-time, local, on-site position and requires employees to report to work at one of our physical contact center locations. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE DO? Supervisors are responsible for the day-to-day activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is responsible for ensuring call quality from start to finish, and pro-actively seeks ways to improve the internal processes and sales results program wide. Customer Service Supervisor II conduct regular business meetings with representatives to complete performance reviews and coaching to ensure maximum quality and production of direct reports. Customer Service Sales Supervisor I work closely with the Operations Manager, ensuring the overall adherence to corporate policies and procedures Key Responsibilities: • Lead a team of 15-25 entry-level front-line customer service agents responsible for inbound call handling., • Responsible for coaching and developing reports on customer service processes and best practices., • Manage metrics, performance criteria, policies and procedures to improve call center productivity continuously, • Drive a culture of accountability, continuous improvement, and personal excellence, • Directs workforce management activities and sets performance goals and objectives accordingly, • Develop and maintain strategy on ensuring customer satisfaction on all service interaction, • Provide team motivation and development to maximize sales opportunities, • Responsible for the overall performance and productivity of direct reports, • Responsible for weekly payroll review and submission to ensure correct entries, • Responsible for driving the growth of revenue and profit originating from a call center, • Proven ability to meet performance, efficiency, and quality assurance targets, • Monitoring of individual and team results to identify and act on both positive and negative performance, • Communicate key messages effectively to ensure that direct reports are informed of process changes, • Provide regular feedback to representatives regarding performance wins and areas of opportunity, • Work with other departments in the organization, such as quality assurance, training, IT, and recruiting., • Develop and audit quality assurance strategies to ensure the delivery of world-class service, • Determining work procedures, preparing work schedules, and expediting workflow, • Responsible for hiring, coaching and terminating call center employees, • Be a subject matter expert on your client's business, • Manage remote employees as needed., • Other duties and responsibilities as assigned Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? It's about building relationships and turning the knowledge; you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required • Must be 18 years of age or older, • High school diploma or equivalent, • Experience with data-entry utilizing a computer, • The ability to read and speak English fluently, • Have a wired, high-speed internet connection (Download speed of 20Mbps+), • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Ability to work regularly scheduled shifts within our hours of operation including the training period., • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent, • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. . We are looking for a client-focused and relationship-driven Client Services Manager to serve as the primary liaison between our BPO contact center and our clients. You will be responsible for managing client expectations, ensuring service delivery, and driving account growth. If you excel at building partnerships and delivering results, this role is for you. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Serve as the main point of contact for assigned client accounts., • Ensure service delivery aligns with client expectations, SLAs, and KPIs., • Conduct regular business reviews and performance presentations with clients., • Collaborate with operations, QA, and training teams to resolve issues and implement improvements., • Identify opportunities for account growth and upselling additional services., • Manage client onboarding, transitions, and change requests., • Monitor client satisfaction and proactively address concerns. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Bachelor’s degree in Business, Communications, or a related field (preferred)., • 3+ years of experience in client services or account management in a BPO or contact center., • Strong relationship management and communication skills., • Ability to analyze data and present insights to clients., • Experience managing multiple client accounts simultaneously., • Familiarity with CRM tools and reporting platforms.

Prior experience in a supervisory role, preferably in a retail setting. Retail Supervisor-Mesilla Valley Mall. As a Supervisor, you will have the opportunity to work in partnership with the Store Manager to develop outstanding associates, deliver exceptional and consistent customer experiences, and

Job Description Restaurant General Manager About the Job: As the Restaurant General Manager, you'll lead a dynamic team, handpicking and training the best crew to deliver exceptional customer experiences. Imagine the pride you'll feel setting the gold standard that others aspire to. You'll oversee the recruitment and training of your team, guiding them towards promotions and empowering them to build successful careers. By cultivating a team of top performers, you'll create a culture that's vibrant, optimistic, and incredibly rewarding. Your success will be reflected in the achievements of your team. RGMs work a 50-hour week, with 40 hours at regular pay and 10 hours at time and a half, providing a balanced and rewarding work experience. The Day-to-Day: • Recruit, onboard, and conduct orientations for top Team Members and Shift Leads, ensuring a strong, well-prepared team., • Develop a comprehensive training plan, mentoring Assistant Managers, Shift Leaders, and Team Member Trainers, and overseeing the execution of all training and development initiatives., • Recognize and reward outstanding Team Member performance regularly, while fostering a culture of equity, inclusion, and belonging., • Address and resolve conflicts promptly, maintaining a positive work environment., • Personally engage with customers, swiftly resolving any issues to ensure a positive experience., • Strategically schedule staff to optimize customer service, coach the management team on the CHAMPS standards, and lead product rollout meetings to ensure successful implementation., • Analyze the restaurant’s financial performance, manage the budget, and develop strategies to maximize profitability without compromising the customer experience., • Stay informed about competitors and aim to exceed their standards in all aspects, including digital presence and loyalty programs. Is this you? • 5 years in restaurant or retail management with a strong track record in people management., • Proven ability to improve performance based on P&L analysis., • Proficient with digital tools and platforms., • Exceptional communication skills, including written, verbal, and interpersonal., • Solid understanding of restaurant maintenance programs., • Champions Taco Bell’s culture and values, with a focus on Equity, Inclusion, and Belonging., • Experienced in recognizing and motivating teams, with a successful track record in people development., • Skilled in recruiting top talent and training both high and under-performing employees., • Adaptable to change and experienced in supporting change management., • Adheres to corporate policies and Occupational Health and Food Safety standards. Work-Hard, Play-Hard: • Competitive pay, • Bonus potential, • 4 weeks’ vacation and additional Paid Time Off, • Free bachelors degree, • Scholarship programs and tuition reimbursement for continuing education, • Career advancement and professional development, • Medical benefits from day 1, • Health and wellness programs, • 401k retirement plan with 6% match, • Perks! Discounts on mortgages, vehicles, cell phones, gym memberships and more

Job Description Vector Marketing is filling part-time sales positions with an emphasis on customer service. Primary responsibilities include working with customers, selling our Cutco products, and writing up any orders. There is a base pay not based on sales, but reps have an opportunity to earn more based on commission. Previous experience is not required. We provide flexible schedules for anyone looking to make some extra income around their current schedule. Position Details: • Reps are paid weekly – base or commission, whichever is higher for the week. We have a commission structure set up based on performance. Reps are paid $25.00 base-appt (per presentation, not based on sales or results). There is an opportunity to make more, but there is still a fallback for the sales rep to make an income even if they have an off week., • Solid training – We teach our reps how to do well in this role before they start and offer continued support and additional training as time goes on., • Flexible scheduling – We help our reps create a schedule that works best for them. Some work as much as possible, some work part time, while others choose to extra income around other commitments such as classes, other jobs, or family commitments. Summer work is available for those who are looking for seasonal work., • Product - We sell Cutco products that are used in the home focusing on the kitchen and some gardening tools as well. Previous experience & knowledge about home goods isn’t needed., • Location - Sales reps work locally after training, meetings and training are held in the office., • Advancement – Reps who work here long term (even if they only work part time) have an opportunity to move along several different career paths including management and career sales professional. Basic Requirements: • Enjoy working with people, • At least 18 years old or 17 and a 2026 HS Graduate, • Some conditions apply, • Willing to learn and apply new skills. Who would do well: People who have done well with us in the past have had experience in retail, fast food, cashier, call center, administrative assistant, customer service, receptionist, office work, landscaping, and in just about any field you can imagine. We welcome all applicants who have a positive attitude and enjoy working with people. This entry level sales position is a great fit for people who are looking for part time or a flexible work opportunity. If you are a student looking for summer work or just someone who is looking for a flexible schedule, our opportunities can work around your needs. If you think you would be a great fit for our sales team fill out the contact information and a receptionist will follow up with you about setting up a virtual interview with a manager. We encourage applicants of all ages and experience, as we do not discriminate on the basis of an applicant’s age.

Job Description Position Summary The primary responsibility for all positions with Mesilla Park Hardware is to WOW Every Customer Every Time and uphold the Core Values as determined by the management team. This position handles several key responsibilities including all internal accounting, accounts payable, general office management and payroll. Additional duties include general office management. Essential Duties and Responsibilities: • Accounting, • Post journal entries, • Reconcile general ledger to inventory, • Verify and balance general ledger entries against POS reports, • Manage and reconcile bankcard recaps, • Generate monthly customer house account statements, • Post customer payments, • Reconcile purchase orders to invoices, • Reconcile Ace statement, • Complete all payables for Owner’s approval, • Create monthly, quarterly and year-end financial statements, • Reconcile monthly bank statements, • File sales and use taxes, and quarterly tax returns, • Prepare year-end tax filing for approval by outside Accounting firm Payroll • Process payroll and post transactions (e.g. cash disbursements, labor allocation, etc.), • Enter newly hired associates into payroll, including all deductions, • Verify that all paperwork is submitted and filed for each new hire, • Issue time cards for new associates and replace lost time cards, • Enter vacation, sick or Paid Time Off (PTO) hours into payroll Schedule • Receive proposed store associate schedule from each store manager, apply budget guidelines for the store and revise schedule as needed., • Review staffing needs for all stores and assign floater associate to fill scheduling needs. Office Management • Negotiate and maintain outside indirect expense vendor contracts (e.g. waste management, utilities, loss prevention, etc.), • Oversee office and store IT equipment by determining the need for repairs, contact the needed repair person and order any required replacement parts., • Obtain competitive quotes from multiple suppliers for new equipment/services., • Maintain safety and inspection compliance standards, • Produce promotional collateral and create business graphics for office and store use., • Assist other office team members as needed. Required Knowledge, Skills and Abilities: • Associate degree in accounting, business management or directly related field, • Knowledge of office management, bookkeeping and store operations, • Knowledge of retail computer systems, • Technically proficient in computer systems including related software, • Excellent written and verbal communication skills, • Good organizational, time management and multitasking abilities, • Cooperative team player with exceptional interpersonal skills, • Commitment to service excellence and customer satisfaction Physical Requirements The minimum physical requirements for this position include: • Ability to stand for an extended period of time, walk, reach, and bend to perform job duties Work Environment The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate occasionally works near moving mechanical parts. The associate may work near outside weather conditions. The noise level in the work environment is usually moderate.

Job DescriptionBenefits: • Commission renewals, • Incentive Trips, • Bonus based on performance, • Flexible schedule, • Opportunity for advancement, • Paid time off If you are energetic, goal-oriented, and sales-minded, we are excited to harness your talents in this rewarding opportunity to build your career. RESPONSIBILITIES: • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services., • Work with the agent/ office manager to establish and meet marketing goals., • Maintain a strong work ethic with a total commitment to success each and every day., • Work alongside your agencys team to ensure successful long-lasting customer relations.QUALIFICATIONS:, • Must speak Spanish, • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred, • Successful track record of meeting sales goals/quotas preferred, • Ability to effectively relate to a customer, • Property & Casualty license (willing to obtain), • Life, Accident, & Health (willing to obtain)BENEFITS:, • Hourly plus commission/bonus, • Paid time off (vacation and personal/sick days), • Growth potential/Opportunity for advancement within my office, • Incentive trips, • Training & development