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  • General Manager
    General Manager
    20 hours ago
    $67000 yearly
    Full-time
    Williamsburg, Brooklyn

    General Manager – Join Our Team! We are looking for a dedicated and detail-oriented General Manager to join our team and support our mission of delivering the freshest and highest-quality coffee in the market. The ideal candidate will demonstrate positivity, professionalism, and a commitment to the company’s values, the GM will inspire and motivate the team, driving high morale and building a strong, dedicated team. Ultimately, the GM will ensure that Devocion remains a place where customers feel at home, employees are excited to come to work, and the Values and Mission of the company are always upheld. About the Role The General Manager will oversee all aspects of Devocion's retail operations, ensuring exceptional customer service, financial profitability, and adherence to the highest safety and quality standards. This individual will manage day-to-day operations, optimize inventory and labor, ensure health regulation compliance, and drive business growth. Additionally, the GM will be responsible for managing sales, staff performance, and operational efficiency while supporting and implementing company policies, guidelines, and best practices. This role requires a hands-on leader who leads by example, fostering a positive, collaborative work environment that promotes teamwork and a sense of belonging. The GM will create a welcoming, fun, and inclusive atmosphere for both staff and customers, ensuring every team member feels valued and appreciated. The General Manager will report directly to the District Manager. Key Responsibilities Leadership & People Management • Lead, motivate, and manage a team of baristas and supervisors to ensure high levels of performance and customer satisfaction., • Train and develop staff to ensure consistent execution of all beverages and food standards., • Provide regular performance feedback, conduct annual reviews, and address employee concerns, ensuring a positive work environment., • Handle employee performance issues, including conflict resolution, coaching, and disciplinary actions as needed., • Create and manage efficient schedules to optimize labor costs and meet customer demand, ensuring proper staffing during peak and off-peak hours. Financial & Operational Management • Monitor and manage all financial aspects of the business, including revenue, costs, and profitability., • Achieve and exceed sales targets, implementing strategies to increase foot traffic and average transaction value., • Manage the operating budget, including controlling labor, food, and beverage costs., • Control waste and shrinkage through inventory management and consistent product rotation., • Analyze key performance metrics (KPIs) such as sales, labor percentage, and inventory turnover to make data-driven decisions. Inventory & Stock Management • Oversee inventory control, ensuring stock levels are accurate and aligned with sales demands., • Implement an efficient ordering process to minimize waste and stockouts while ensuring product availability., • Conduct regular stock audits to track inventory levels and ensure proper stock rotation (FIFO)., • Maintain relationships with vendors to ensure quality and cost-effective purchasing practices. Customer Experience & Quality Control • Ensure exceptional customer service by setting high standards for the team and actively monitoring customer feedback., • Resolve customer complaints and concerns promptly and professionally., • Maintain consistency in product quality, ensuring that all beverages and food items meet company standards., • Promote a welcoming, clean, and enjoyable atmosphere for both customers and staff. Health & Safety Compliance • Ensure the coffee house complies with all local health and safety regulations, including Department of Health standards., • Maintain up-to-date certifications for food safety and sanitation., • Implement and uphold health and safety training programs for all staff., • Conduct regular health inspections and audits to ensure the coffee house remains in compliance with local health codes. Business Growth & Marketing • Collaborate with the marketing team to develop and execute local promotional strategies and campaigns., • Identify opportunities to increase sales through new menu offerings, loyalty programs, or community events., • Build relationships with local businesses and community organizations to increase brand visibility and attract new customers., • Monitor and analyze business trends and competitor activity to adjust strategies for continuous growth. Requirements Experience: • 2 years of experience in a managerial role within the specialty coffee industry., • Proven experience managing a team of 8+ employees and overseeing daily operations., • Strong financial acumen, with experience managing budgets and controlling costs. Skills: • Excellent leadership, interpersonal, and communication skills., • Strong problem-solving abilities, especially in high-pressure situations., • Proficient in inventory management and POS systems, • Ability to multitask and prioritize in a fast-paced environment., • Knowledge of food safety practices and health regulations., • Experience with scheduling software and payroll systems is a plus. Education: • Food Safety Manager Certification, • NYC Food Handlers Certificate Availability: • Must have availability to work mornings, evenings, and weekends and holidays as needed. Physical Requirements • Ability to frequently move around the store for extended periods of time (8+ hours per day, 5 days per week)., • Ability to lift, push, pull, or carry up to 50 lbs., • Ability to assist customers, prepare orders, and operate store machinery for extended periods of time. Compensation & Benefits • Salary: $67,000 plus potential to achieve 15% bonus quarterly, • Medical, vision, and dental insurance., • 401(k) Plan with 3% annual salary match, • Paid vacation and sick time., • Regular company-hosted events and a welcoming, inclusive work culture. __________________________________________ We celebrate humanity! It is woven into our values and philosophy to celebrate humanity in its fullest spectrum and treat each other with respect and appreciation. We stand for diversity, equity, and inclusion. As an equal opportunity employer, we welcome the unique contributions that everyone can bring to Devoción, and we don’t discriminate against an employee or applicant because of their race, color, sex, sexual orientation, gender identity and/or expression, age, national origin, religion, status as a veteran, and basis of disability or any other federal, state or local protected class. We respect differences and we firmly believe that we are stronger together.

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  • Customer Service Agent
    Customer Service Agent
    13 days ago
    $18–$20 hourly
    Full-time
    Newark

    Benefits: • Bonus based on performance, • Competitive salary, • Employee discounts, • Free uniforms, • Opportunity for advancement, • Training & development Drivo Rent A Car is looking for a Rental Sales/Customer Service Agent to provide exceptional customer service. Each day will be challenging and exciting for the right person. The ideal candidate possesses the following attributes: Exceptional interpersonal and relationship building skills Strong verbal and written communication skills Strong organizational skills and the ability to multi-task Ability to manage stressful or unusual situations to maintain good customer service Candidates ability to learn about the customer’s rental needs and work to upgrade them to a more premium vehicle and additional services that will enhance their experience. Excellent training sessions are provided What you will do: Prepare the rental agreement while advising on and up-selling vehicles and optional extras to the customer according to their needs and wants. Provide excellent customer service in all customer contact situations Meet all sales and service standards Complete administrative tasks including daily lists to assist the office Assist branch with returning and turnaround of vehicles as needed Perform other job duties as assigned to meet the business needs High performance will lead to job promotion and pay raise. About you: High school diploma or GED Minimum 1-year customer service or sales experience Must have a valid driver's license with a clean driving record Experience meeting sales quotas or working in highly commissioned positions preferred Ability to follow defined service and sales processes Must be willing to wear company uniforms Ability to communicate in English, Speaking other languages including Spanish is a plus Position available at LGA, JFK, and Newark airport locations. Flexible schedule $18 - $20 per hour plus commission up to $3000 for a month

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  • WAREHOUSE WORKER JERSEY CITY - 2nd Shift
    WAREHOUSE WORKER JERSEY CITY - 2nd Shift
    1 month ago
    Full-time
    Jersey City

    Position Summary Under general supervision, our Warehouse Worker will ensure safe and accurate receipt, storage and shipment of dairy products utilizing equipment including, but not limited to, sit down forklift, clamp truck and hand truck. Must have warehouse experience. Dairy experience preferred. Job Duties Load and unload trucks using equipment in an efficient and safe manner Move product to storage areas with proper equipment Efficiently lift, stack and store products in the appropriate areas Pick and assemble orders for shipment with a minimum of 1,200 cases per shift Check and count products for accuracy before shipment Load trucks in a specific manner as described by the load out supervisor and/or clamper Receive, pick and rotate all products per their expiration date(s) - first in, first out (FIFO) policy Extensive walking of the entire warehouse using hand trucks stacked with cases of products Perform other duties as assigned, may be required to perform duties outside of their normal responsibilities from time to time, as needed. Compensation Starting Rate: $18.50/hr. Job Requirements High school diploma or equivalent Forklift or clamp truck certified strongly preferred Must be available to work daily overtime Comfortable using basic math skills Required to frequently communicate with others Ability to work independently Ability to work in a fast-paced environment Ability to frequently bend, stoop, crouch, and walk Frequent manual lifting, pushing, pulling and stacking of product 35 to 60 lbs Standing and walking the majority of the shift Able to stand and sit upright to operate material handling equipment such as forklifts and other moving apparatus Warehouse environment Frequently work in a 37°-degree warehouse throughout the day May at times work in an uncontrolled temperature environment This description reflects management’s assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned Benefits Medical, dental, and vision insurance (family coverage available) Life & AD&D insurance Generous vacation time Paid sick and personal time 401(k) savings plan Employee Assistance Program Employee discount program Uniforms provided Annual safe driver bonus Employee referral bonus Attendance Bonus Annual union wage increase

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  • Non-Emergency Ambulatory Service Providers
    Non-Emergency Ambulatory Service Providers
    2 months ago
    $16.5–$18 hourly
    Full-time
    East Orange

    Now Hiring: Ambulatory Service Provider (ASP) Location: North Jersey Job Type: Full-Time Pay: Competitive Joyful Medical Transportation LLC, based in New Jersey, is seeking to hire dedicated individuals to join our team as a Non-Emergency Ambulatory Service Provider. This role offers the chance to make a meaningful difference in the lives of our clients who do not have access to reliable transportation that gets them to and from their healthcare appointments. What You’ll Do: • Safely transport clients to and from their healthcare appointments., • Provide compassionate and supportive assistance to clients during transit, ensuring their comfort and well-being., • Follow specific instructions for each trip, • Maintain a clean and well-equipped vehicle to meet our safety and hygiene standards., • Adhere to all traffic laws and safety regulations to ensure the safety of clients and fellow road users., • Communicate effectively with dispatch and scheduling teams to coordinate appointments and optimize route efficiency. Requirements: · Must be 24 years or older • Valid driver's license with a clean driving record., • Background check and drug screening required., • CPR, Defensive Driving, and CTAA certification (or willingness to obtain), • Previous experience in non-emergency medical transportation is a plus., • Strong interpersonal and communication skills., • Compassionate and patient demeanor., • Ability to maintain confidentiality and professionalism. Why Join Us? · Competitive pay · Flexible scheduling · Supportive team environment · Make a direct impact on the community · Room for growth and training opportunities

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