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Job DescriptionAbout This Role: The Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our Walt Whitman studio location.What you'll be doing as Store Manager: • Customer Experience:, • Create a warm, welcoming, celebratory atmosphere, greet and engage with customers., • Customer-obsessed, working on the selling floor shoulder to shoulder with your teams, leading by example and delivering celebratory customer service, ensuring every customer enjoys a joyful and memorable ear piercing experience., • Help customers and their friends and family choose and style their ears with Rowan jewelry., • Handle customer inquiries, concerns, and complaints with professionalism and a focus on customer satisfaction., • Maintain a clean, welcoming, and safe studio environment at all times., • Engage with the local community to drive brand awareness, traffic and appointments.Leadership + Team Management:, • Lead, coach, and develop a team of studio staff, including Nurse Piercers and Sales Associates, to ensure consistent delivery of exceptional customer service and adherence to Rowan’s Clinical Safety standards and protocols., • Accountable for meeting Studio targets and overall performance, driving revenue growth and creating a performance-oriented culture by setting clear expectations and targets for the Studio team., • Foster a positive and inclusive team culture that reflects Rowan’s values and mission, bringing out the best in the Studio team and helping all team members meet and exceed their goals., • Schedule staff within labor allocations to ensure optimal coverage while achieving payroll plans and audit for payroll accuracy, Manage time-off requests, and handle any staffing issues as they arise., • Recruit for open studio positions.Operations + Sales:, • Oversee all aspects inventory management, prioritizing Studio compliance to policies and standard operating procedures, while ensuring inventory control through POS accuracy and loss prevention measures., • Meet or exceed individual and Studio sales targets and performance metrics, including average order value, revenue to target, and increasing LTV by effectively communicating the value of Rowan’s services and products to customers, converting piercing customers to non piercing jewelry customers, and coaching and helping team members achieve their targets as well., • Drive sales and profitability by meeting or exceeding targets through optimized appointments, inventory sell-through, and ensuring proper daily team coverage to meet customer demand., • Ensure all visual merchandising standards are met and that product presentation, displays and fixtures are reflective of brand guidelines and standards., • Ensure compliance with all health and safety regulations, particularly regarding ear piercing procedures., • Ensure the studio and selling floor are neat, clean, organized, and reflects the brand image at all times. Training + Development:, • Train and onboard new staff members, ensuring they understand Rowan’s procedures, safety protocols, customer experience standards and product knowledge., • Leverage coaching and feedback to continually develop a diverse Studio team., • Provide ongoing training and development opportunities to staff to enhance their skills and knowledge.Administrative Duties:, • Prepare and submit reports on studio performance, including sales, customer feedback, and operational opportunities., • Ensure studio budgets, track expenses, and financial targets are met., • Coordinate with corporate teams on marketing initiatives, product launches, and other company-wide activities.Experience we're looking for:, • Proven experience in a retail management role for 3-5 years, preferably in a similar service-oriented environment. Jewelry experience a plus., • Proven strong leadership skills with the ability to inspire, motivate and develop a team., • Customer-obsessed, you love being on a selling floor with your team leading by example and delivering exceptional, memorable customer experiences., • Proven track record of driving sales and optimizing store profitability., • Excellent customer service skills with a passion for creating memorable experiences., • Ability to work a flexible schedule, including weekends and holidays., • Thrives in a fast-paced environment, able to adapt to multiple priorities while ensuring daily expected standards and financial goals are met., • Comfortable using technology, software systems and POS., • Deep understanding of retail operations, including inventory management and visual merchandising., • Strong organizational and multitasking abilities., • Knowledge of health and safety regulations, particularly related to piercing, is a plus., • Excellent verbal and written communication skills., • Proficient working in Google Suite (Calendar, Gmail, Sheets, and Documents)., • Analytical skills, including basic retail math, calculating inventory on-hands, tracking sales., • The role involves tasks that may include climbing ladders, bending, lifting, pushing, and reaching above and below the waist. The ability to lift up to 25 pounds is required., • Standing for a full 8-hour shift is a regular part of this role., • We are committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of this job, provided that these accommodations do not create undue hardship for the company, impede job performance, or pose safety concerns., • You make a commitment and stick to it! Studio Management Full-Time Benefits & Perks:, • Compensation: The anticipated annual base salary for this position is $65,000- $75,000., • Paid accrued Vacation and Sick Time for full-time employees., • Medical/Dental/Vision Health Plans for full time employees., • Employee Assistance Program (EAP) Resources., • 401k and Roth IRA Plans., • Generous employee discounts on our amazing products and services!

Job Description LOCATION: Brooklyn and Syosset, Long Island REPORTS TO: Chief Executive Officer DEPARTMENT: Integrated Health SCHEDULE: Full-Time / Hybrid $1,000 Hiring Incentive AGENCY BACKGROUND: MercyFirst is a not-for-profit human and social service agency that has been serving children and families in need since we were founded by the Sisters of Mercy/Hermanas de las Misericordia in 1894. Today our agency continues to address the emotional and physical needs of children and families in Brooklyn, Queens and across Long Island through innovative treatments and life-changing interventions. We provide community-based prevention and family foster care services, group homes in the community for struggling children and families within the child welfare and juvenile justice systems, and short-term residential services for unaccompanied migrant children. Each year, MercyFirst serves more than 3,000 children, teenagers and families overcome enormous obstacles, re-imagine their futures, and develop their full potential. DESCRIPTION: MercyFirst is seeking a highly motivated and dynamic leader with experience in child and family clinical services to serve the Executive Vice President of Integrated Health. The role will report directly to the CEO, is part of the executive leadership team, and will be responsible for the oversight of all MercyFirst medical health and behavioral health services and programs in alignment with Medicaid Managed Care requirements and evidence-based, best practices. These programs include Medicaid 29-I services to child welfare programs as well as Care Management/Health Homes and Clinical Support Program. Additionally, the EVP of Integrated health will be responsible for the integration of these critical functions across the agency, as well as the development of new initiatives in partnership with the executive leadership team. The position will serve as a lead partner in the implementation of the Electric Health Record (EHR) software and will provide direct supervision and work closely with our Medical Director and Clinical Director. This person will work collaboratively with the CEO and the Executive Vice President of Performance and Quality Improvement to implement a data driven work culture and meet service, data, and financial objectives. A minimum of 10 years of experience, as well as in-depth knowledge of child and family services that align with these goals are required. This mis a hybrid position and will require regular travel to Brooklyn, Queens and Syosset, Long Island, as needed. REQUIRED QUALIFICATIONS: • LMSW or Nurse Practitioner preferred., • Master’s degree or higher in social/human/health services or related field required., • Minimum of 10 years progressive management and clinical/health experience, as well as in-depth knowledge of child and family services., • Strong communication and collaboration skills; results and decisive orientation; demonstrated interpersonal and leadership skills; unifying and winning personality. RESPONSIBILITIES: • As a member of the executive leadership team, define and achieve agency objectives in collaboration with the CEO and executive leadership. Report directly to CEO., • Oversee MercyFirst medical health and behavioral health services and programs, including Medicaid 29-I services to child welfare programs as well as Care Management/Health Homes and Clinical Support Programs, in alignment with Medicaid Managed Care requirements and evidence-based, best practices., • Provide direct supervision of agency’s Medical Director and Clinical Director and oversee 24/7 crisis support client response needed., • In coordination with internal and external stakeholders, ensure that all clinical and medical protocols and clinical and medical delivery are in full compliance with all Medicaid regulations and other regulatory and funding sources., • Develop and maintain strong relationships with external stakeholders including Medicaid Managed Care providers, social services entities, professional associations and government oversight entities (including but not limited to NY State Department of Health, NYC Administration of Children’s Services, Collaborative for Children & Families (CCF), and Council of Family and Child Caring Agencies (COFCCA))., • Engage with internal and external strategic partners to develop and implement innovative behavioral and medical health programs to continue to meet evolving clients’ needs., • Remain current on emerging models in integrated health delivery, as well as 29-I/Medicaid/CFTSS and other state and/or federal legislative and regulatory requirements that may impact our services or our clients., • Implement a shared and unrelenting focus on integrated health quality improvement, efficiency, effectiveness and accountability, developing workflow, systems and full utilization of the HER to achieve this goal., • Work closely with finance team to create and manage balanced integrated health budgets, and to review billing and receivables in the pursuit of full revenue maximization., • Continue to grow Care Management/Health Homes to ensure the program is fully integrated within the agency., • Other duties as required to advance the agency’s mission. WILLINGNESS TO TRAVEL: 50% (preferred) BENEFITS/PERKS: • A comprehensive health insurance package including medical, dental and vision plans for you and your family (fulltime required), • 403B retirement benefits, • Employer-paid life insurance and long-term disability insurance, • Generous paid time off (vacation, personal, 12 paid holidays for fulltime, sick leave based on hours worked), • Free employee assistance program through National EAP, • Insurance discounts for our staff and their families, • Trainings to support professional and personal development, • Employee wellness program, • Employee recognition activities Salary: $125,000 - $140,000 Per Year Hiring Incentive of $1,000 after 500 worked hours. MercyFirst is an inclusive, anti-racist, multicultural organization and an Equal Opportunity Employer who welcomes prospective employees from diverse backgrounds for all levels at the agency. We strive for a workforce that is reflective of the communities we serve, and do not discriminate on the basis of actual or perceived race, color, national origin, alienage or citizenship status, religion or creed, sex, sexual orientation, gender identity and/or expression, disability, age (18 and over), military status, prior record of arrest or conviction, marital status, partnership status, care giver status, pregnancy, genetic information or predisposition or genetic characteristic, unemployment status, status as a victim or witness of domestic violence, sex offenses or stalking, consumer credit Company DescriptionWe are a non-profit agency for children and family services. A career with MercyFirst, an innovative, community-based social service agency, can be meaningful in so many ways. Be part of an organization committed to making a positive difference in the lives of children and families struggling to make their way in the world. In addition to the rewarding work we accomplish as a team each day, MercyFirst also has generous compensation and benefits offerings, a great client and employee-focused internal culture, and career advancement opportunities. We are seeking qualified and motivated professionals who want to help MercyFirst build lasting foundations for children and youth with complex needs, and help them overcome and recover from trauma and prepare for a promising future. MercyFirst is an inclusive, anti-racist, multicultural organization and an Equal Opportunity Employer who welcomes prospective employees from diverse backgrounds for all levels at the agency. We strive for a workforce that is reflective of the communities we serve, and do not discriminate on the basis of actual or perceived race, color, national origin, alienage or citizenship status, religion or creed, sex, sexual orientation, gender identity and/or expression, disability, age (18 and over), military status, prior record of arrest or conviction, marital status, partnership status, care giver status, pregnancy, genetic information or predisposition or genetic characteristic, unemployment status, status as a victim or witness of domestic violence, sex offenses or stalking, consumer credit history, or any other status protected by federal, state, and/or city law. This includes, but is not limited to, employment actions against and treatment of employees and applicants for employment.We are a non-profit agency for children and family services. A career with MercyFirst, an innovative, community-based social service agency, can be meaningful in so many ways. Be part of an organization committed to making a positive difference in the lives of children and families struggling to make their way in the world. In addition to the rewarding work we accomplish as a team each day, MercyFirst also has generous compensation and benefits offerings, a great client and employee-focused internal culture, and career advancement opportunities.\r\n\r\nWe are seeking qualified and motivated professionals who want to help MercyFirst build lasting foundations for children and youth with complex needs, and help them overcome and recover from trauma and prepare for a promising future.\r\n\r\nMercyFirst is an inclusive, anti-racist, multicultural organization and an Equal Opportunity Employer who welcomes prospective employees from diverse backgrounds for all levels at the agency. We strive for a workforce that is reflective of the communities we serve, and do not discriminate on the basis of actual or perceived race, color, national origin, alienage or citizenship status, religion or creed, sex, sexual orientation, gender identity and/or expression, disability, age (18 and over), military status, prior record of arrest or conviction, marital status, partnership status, care giver status, pregnancy, genetic information or predisposition or genetic characteristic, unemployment status, status as a victim or witness of domestic violence, sex offenses or stalking, consumer credit history, or any other status protected by federal, state, and/or city law. This includes, but is not limited to, employment actions against and treatment of employees and applicants for employment.

Job Description JOB DEFINITION: The Registered Nurse will work with the CN Guidance FACT Team to deliver services to those individuals who are diagnosed with severe mental illness and whose needs have not been met by more traditional service delivery approaches. The Registered Nurse provides direct patient care and implements treatment plans under the direction of the Nurse Manager and medical staff, following established clinical guidelines, policies, and procedures. EDUCATIONAL REQUIREMENTS: Must be currently licensed as a Registered Nurse by the New York State Department of Education and possess either an Associate's Degree (if awarded prior to December 18, 2017), Bachelor's Degree and/or Master's Degree in Nursing from an accredited program*. Bachelor's or Master's Degree preferred. ADDITIONAL REQUIREMENTS: • Current New York State Driver's License, • Clean DMV Record, • Proof of Motor Vehicle Insurance EXPERIENCE REQUIRED: One (1) year of community mental health experience and/or at least two (2) years of mental health experience specifically working in a mental health setting. DUTIES AND RESPONSIBILITIES: • Responsible for the coordination of client services to include scheduling of outside clinic appointments, lab appointments, obtaining random urine analysis (UA), intramuscular (IM) and subcutaneous injection administration, when needed, • Conducts medication reconciliation, when appropriate, or during transitions of care., • Conducts vitals and health assessments., • Ensures the completion of all medical assessments for each client, including coordinating additional services with the psychiatrist., • Monitors the pharmacological effects of prescribed psychotropic medications and notifies the psychiatrist of their reported effectiveness., • Working in conjunction with the psychiatrist and Program Director, is responsible for the coordination of patient education efforts to include the benefits, risks and possible side effects of prescribed medication. This education effort is not limited to home visits but may also include the coordination of various groups to include but not limited to, medication, wellness, etc., • Monitors the client's medication regimen to ensure completeness and accuracy in the provision of care., • Assists the psychiatrist by scheduling clients for visits based upon client needs, s/p hospitalization and/or incarceration. The RN will also advise the psychiatrist of all medication renewal needs., • Must be available (along with other members of the Forensic ACT Team) on an as needed basis twenty-four (24) hours a day, seven (7) days a week, including responsibility for periodic pager coverage., • Responsible for making a minimum of four (4) to six (6) client visits daily. These visits are to be chosen at the beginning of each work day and identified on the client work board in the bullpen by the RN's initials., • Responsible for entering the documentation for each client visit in the IMA System as instructed by the team leader within twenty-four (24) hours after the client visit. Facilitate sharing of data with the individuals to whom it applies to facilitate partnered decision-making and to keep clients informed of progress, • Complete QI Training during onboarding and participate in QI refresher training as needed., • Ability to cultivate a culture of inclusion for all employees that respects their individual strengths, views and experiences. A Culture that makes better decisions, drives innovation, and delivers better business results., • Adherence to all safety protocols and procedures to ensure a safe working environment for all employees. Demonstrate a commitment to maintaining a safe work environment by following established safety guidelines., • Health and Safety Awareness: Include any relevant knowledge or experience regarding health and safety protocols to ensure a safe work environment for all employees., • Other duties as assigned. BENEFITS: We offer an attractive and competitive benefits package for full time employees which includes but not limited to: • Medical, • Dental, • Vision, • $0 Deductible Platinum Plus Medical Insurance Plan - 90% Employer Provided Benefit, • Flexible Spending Account, • 403(b) retirement plan, • Long Term and Short Term Disability, • Legal Plan, • Dependent Care Expense Account, • Life Insurance/Supplemental Life Insurance, • Pet Insurance, • HRA, • Training programs including a Mentorship program, • Employees may be eligible for Federal/Public Student Loan Forgiveness, • Career growth and Promotional opportunities, • Employee Perks and Discounts to Broadway shows and more 5 Personal Days, 10-20 Vacation Days, 12 Sick Days, 12 Company Paid Holidays-yearly and so much more If interested please apply via this ad or fax your resume to HR DIRECTOR, CAROL OTERO at 516-396-0553. CN Guidance & Counseling Services, inspires and catalyzes recovery for people living with mental health and substance use conditions through innovative and person-centered integrated clinical treatment, counseling, housing, and support services. • Awarded Newsday/Dan papers Top Long Island Work Place 2019-2025, 7 years in a row., • Every job and every team at our agency plays a role in helping other Long Islanders live healthy and fulfilling lives., • Engage your passion and CHOOSE a career & employer where you can use your vital energy to make a difference. It is the policy of CN Guidance and Counseling Services, Inc. to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. CN Guidance and Counseling Services, Inc. prohibits any such discrimination or harassment.'