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Job DescriptionService Manager - Kearny ABOUT HONEYGROWhoneygrow is a thriving Philadelphia-based fast-casual restaurant with a growing number of locations in the mid-Atlantic and northeast regions. Founded on the principles of bringing people together over quality, wholesome, and simple foods, honeygrow remains committed to its roots. Yet it's our key ingredient – our team – that truly propels and differentiates us in becoming a sustaining, great brand. We believe that our team members are the heart and soul of honeygrow, driving our success and embodying our core values of grit, pride, compassion, and focus. At honeygrow, creating and building a distinctive brand is in our DNA. As a company on the cusp of substantial growth, we are looking for like-minded individuals who share our passion and values to join us in shaping the future of honeygrow. We invite you to be a part of our story and contribute to our journey as we continue to redefine the fast-casual dining experience. honeygrow’s success depends on our people. Our restaurants can only prosper and provide opportunities for employment and growth when we continually improve ourselves, and the work we do. We believe that a commitment to uncompromising values and integrity should always support our decisions and actions as we pursue our goals. The following Core Values will guide our team as we move forward: • Work hard at work worth doing, • Your work directly betters people’s lives and happiness, • Enlighten each other to enlighten our guests, • Always be learning, always be improving, • Be mindful of your surroundings, • Exceed expectationsBENEFITS:, • Paid Time Off: Enjoy earned paid time off and one week of sick time granted annually., • Holiday Closures: Closed on Thanksgiving, Christmas, New Year’s Day, Memorial Day, Fourth of July, and Labor Day., • Financial Wellness: 401(k) with company match and free financial wellness counseling, • Insurance: Medical, Dental, Vision, FSA, Commuter Benefits, and Pet Insurance for qualifying employees., • Rewards: Achieve your work goals and get gift cards to popular retailers., • Wellness, Perks, & Discounts: Health resources and exclusive savings on entertainment, shopping, and hotels., • Meal Benefits: Free shift meals and discounts on meals and drinks on your days off., • Competitive Pay: Earn competitive wages plus tips, with instant access to your earnings via DailyPay., • Performance Reviews: Annual performance reviews with merit increases for qualifying employees., • Referral Bonus: Earn up to $500 for referring a friend., • Anniversary Gifts: Celebrate your work anniversaries with special gifts., • Career Growth: Opportunities for advancement and training in culinary and hospitality.ROLES + RESPONSIBILITIES:, • Lead honeygrow restaurant operations through understanding and enforcing all policies, procedures, standards, training programs, and cultural points., • Strive to be a honeygrow top performer, someone who has the desire and ability to perform excellent work, and whose constant effort elevates them, their team and honeygrow., • Support the General Manager in teaching the team how to be top performers empowered to achieve hg Standards., • Demonstrate integrity, honesty, knowledge, and the ability to exceed expectations of guests and team members alike while promoting the culture, values, and mission of honeygrow., • Fully comprehend and be able to perform every station in the restaurant and be trained on all functions through the Service Manager level., • Oversee cash management, nightly report packaging, and all other administrative work relative to daily operations., • Actively train, coach, and develop all employees with patience and diligence., • Ensure that we deliver a fantastic guest experience executing our hg Engine efficiently with every guest on every shift. Our hg Engine is comprised of speed, accuracy, cleanliness, superior product, and hospitality., • Ensure that we follow all the food safety guidelines and procedures., • Effectively supervise scheduled shifts., • Uphold the restaurant to hg facilities standards and lead the restaurant’s preventative maintenance plan., • Complete facilities and food safety processes, including but not limited to completion of opening/closing checklists, line checks, and daily/weekly cleaning checklists.REQUIREMENTS:, • Must be at least 18 years of age., • Must be able to meet the scheduling needs of the restaurant., • Strong food prep experience., • ServSafe Certification preferred., • Previous training experience preferred., • Minimum one year of restaurant experience.PHYSICAL REQUIREMENTS:, • Must be able to stand and walk for extended periods., • Must be able to lift and carry up to 50 pounds., • Must possess close vision, distance vision, and peripheral vision., • Must be able to frequently bend, stoop, and reach., • Must have dexterity to handle kitchen equipment., • Must be comfortable working near open flames., • Must be able to work in a fast-paced environment with hot and cold areas., • Must be able to work in tight spaces. The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Job Description At NAYA, we’re on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. We are looking for experienced, passionate Shift Leaders to grow with us! At NAYA, your development is our priority — we train, mentor, and promote from within because we believe our people are the heart of our success. If you’re a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you! If you’re ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. Reports to: General Manager Salary: $19.00 - $24.00 You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: * Competitive pay and Weekly TIPS to recognize your impact * Medical, dental, and vision insurance to keep you healthy and thriving * Commuter benefits to make life easier * Employee discounts and free NAYA meals — because we believe in enjoying what we serve * Growth opportunities at every level — we invest in developing leaders from within * More on the way! At NAYA, you’ll find more than a job — you’ll find a community that values you, supports your goals, and celebrates your success. How You’ll Impact The Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment. What You’ll Do Operational Excellence * Ensure store profitability by driving sales, controlling labor, and managing cost of goods. * Oversee preparation and service of all food and beverage items, ensuring they meet NAYA’s recipes, portioning, and quality standards. * manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes. * Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies. * Review and manage daily time punches to address any time clock issues. * Control cash and receipts through adherence to cash handling and reconciliation procedures. * Complete and submit administrative tasks promptly, including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs Leadership & Team Development * Hire, train, coach, and evaluate team members in conjunction with the General Manager. * Lead by example with a guest-first mindset, fostering a positive and productive environment. * Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes. * Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks. * Resolve conflicts and escalate issues as needed to the General Manager * Model and uphold HR policies, ensuring team members have access to available resources. * Develop team members by training successors and delegating responsibilities. Guest Relations & Community Engagement * Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach. * Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA’s community reputation * Promote NAYA’s catering services and assist in taking orders as needed . * Can execute all catering and third party orders with ease, understanding the importance of on time delivery. * Make eye contact, greet guests warmly, and ensure the team upholds these standards. Financial & Administrative Responsibilities * Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics. * Perform cash counting, banking/deposit tasks, and manage discounts and promotions. * Handle guest incidents and worker’s compensation reports when necessary. Additional Skills & Abilities * Has mastered kitchen operations, COGS and labor management, line service and throughput * Handle delivery issues and third-party dispatches promptly and efficiently. * Ensure the store is opened and closed following NAYA’s opening and closing procedures. * Serve as a strong role model, earning team respect and providing coaching as needed. Who You Are * 2+ years of related leadership experience at a similar caliber concept * Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties. * Adaptable in a fast-paced and challenging work environment * Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism * Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency * Exhibits strong time management and organizational skills * Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards * Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed * Ability to access and accurately input information using a moderately complex computer system * Able to work nights, weekends and holidays, and variable schedule, per the needs of the business * Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day