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Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. With clients at the heart of all we do, our people, knowledge and technology power our connected ecosystem of health, safety and security solutions and services. POSITION SUMMARY As a Sr. Applications Engineer, you will need to formulate an engineered estimate and or budget for new and existing clients that shall be provided by consultants, engineers, construction managers, and general contractors and also from in-house Sales Representatives, Key Account Representatives and or Project Managers. ORGANIZATIONAL RELATIONSHIPS • Interface with Account Mangers, Support Services, Implementation Coordinators, Project Managers and Proposal Support Department on a regular basis., • Interface with Customers, Manufacturer’s Representatives, Manufacturer’s Technical staff, Distribution Suppliers and Supply Vendors on a regular basis., • Interface with area and senior leadership to develop a win strategy and evaluate the dynamics of projects., • Work with fellow application engineers providing guidance and or design aid in projects and products that are unfamiliar to them. SCOPE OF RESPONSIBILITY • Develop project requirements from interviews, customer provided scope of work, site surveys, specification, pricing sheets and drawing reviews., • Develop and provide detailed equipment list, electrical requirements, installation requirements and costing for turn-key security system solutions., • Configure and quote proprietary Pre Fabrication of applicable access control, CCTV and other systems ESSENTIAL FUNCTIONS • Product selection and application (to ensure the right product is used in the right application) while maintaining adherence to Securitas’s product selection process and design standards., • Estimate installation costs in conjunction with Implementation Operations, Service Operations, Internal Labor and External Labor, • Review of Field Site Survey documents and drawings., • Supports the RFI, RFP, RFQ and RFM&S process as needed, • Create estimates and budgets for access control, intrusion, cctv, intercom, PSIM, PLC and structured cabling systems, • Review architectural, electrical, telecommunication, security engineering floor plans, riser drawings, device schedules, detail drawings, interconnect and closet layout drawings., • Interpret specifications, addendums, revisions, sketches and Scope of work., • Work with project managers and design engineers for creating change orders on existing and ongoing projects., • Manage assigned projects and maintain deadlines for each project., • Build and maintain a good relationship with coworkers, suppliers and manufacturers., • Create a detailed list of clarifications, exclusions & compliance on a per project basis, • Knowledge of construction schedules, project meetings and how they pertain and impact the project., • Able to research product information utilizing the internet, • Excellent working knowledge of construction industry conventions, • Good understanding of work load and the requirements to maintain commitments., • Ability to assemble all cost aspects of a project, • Ability to recognize strategic and competitive issues, • Ability to challenge labor bids from subs for various labor categories including IBEW, • Ability to navigate high value job environment for time lines, and compliance requirements, • Firm grasp of the competitive environment and strategic plays by competitors, • Excellent command and knowledge of building code requirements ADDITIONAL RESPONSIBILITIES • Be prompt, reliable, and on time in all aspects of your engagement while maintaining a high level of attention to detail and accuracy., • Perform any additional duties as required or assigned Minimum Requirements: SPECIAL KNOWLEDGE, SKILLS AND ABILITIES • Experience 5-7 Years, • Education BA Business/ BS Engineering/MS Engineering, • Applicable amount of experience in the appropriate field may be substituted for the educational background, • Thorough understanding of electronic security systems, their individual parts, and the onsite labor necessary to complete an installation., • Ability to read and understand written specifications, drawings and controlling documents., • Computer skills to include:, • MS Office, • Acrobat, • Visio, • DWG Writer, • Big Machines, • Sales Force dot com, • Good communication skills, • Ability to procure subcontractor pricing, • Ability to level bids from multiple subcontractors, • Excellent working knowledge of construction industry conventions, • Good understanding of work load and the requirements to maintain commitments., • Ability to assemble all cost aspects of a project, • Ability to recognize strategic and competitive issues, • Ability to challenge labor bids from subs for various labor categories including IBEW, • Ability to navigate high value job environment for time lines, and compliance requirements, • Ability to assemble all cost aspects of a project, • Ability to recognize strategic and competitive issues, • Firm grasp of the competitive environment and strategic plays by competitors, • Excellent command and knowledge of building code requirements We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.

Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. With clients at the heart of all we do, our people, knowledge, and technology power our connected ecosystem of health, safety and security solutions and services. ORGANIZATIONAL RELATIONSHIPS Closely work with together with the BIM Manager and system’s design engineers to provide 3D design aid throughout the project’s life cycle. Reports to Enterprise Systems engineering manager. SCOPE OF RESPONSIBILITY The Engineer is responsible for working closely with the BIM Manager and Systems Engineer to create a 3D model of the integrated security systems design submittal for approval by the customer or representative and in accordance with project specifications, drawings, codes, and regulations, manage and create the design submittal (drawings, bill of material, calculations, as-builts, etc.) and maintain the submittal during changes to the contract. Work within Security Technology systems group on the design and integration of security systems, access control, intrusion detection systems, communication, CCTV, Intercom systems, computer, and networking. Develop detailed design schematic and review 2D and 3D drawings for electronic and electrical products. This position will require working closely with project managers, design engineers, engineering specialists, manufactures, customers, engineering firms and other external experts. This position will require working in the Elmsford-NY office or the Fair Lawn-NJ office. Travel if might needed is less than 10% of the time. There is no relocation package available for this position. Job Requirements: ESSENTIAL FUNCTIONS • Basic working knowledge of Electronic Security Systems and features., • Creating Detailed 3D Models utilizing Revit, AutoCAD, and Navisworks to develop detailed 3D models of architectural designs., • Work closely with Design Engineers, architects, and other team members., • Updating and Modifying Models. As plans and specifications change, update and modify existing models accordingly., • Generating 2D Drawings and Details. Extract 2D drawings and construction details from 3D models., • Clash Detection and Coordination. Run clash detection analyses to identify conflicts or discrepancies between different building elements., • Attend Regular Project clash detection meetings and be prepared with clash reports to facilitate coordination meetings among project stakeholders., • Adherence to BIM Standards. Ensure that all models comply with project-specific BIM standards and protocols., • Maintaining BIM Libraries. Create and update BIM families within the project’s library., • Contributing to BIM Standards Development and actively participate in enhancing BIM standards and best practices within the organization., • Ability to handle multiple projects, schedule work and communicate effectively to peers. ADDITIONAL RESPONSIBILITIES • Be prompt, reliable, and on time in all aspects of your engagement while maintaining a high level of attention to detail and accuracy., • Perform any additional duties as required or assigned. SPECIAL KNOWLEDGE, SKILLS, AND ABILITIES • Security engineering experience is preferred but not a must., • BS in EE Engineering or equivalent is required., • Computer skills to include Revit, AutoCAD, Navisworks and MS Office., • Knowledge of ISO 19650 standards, • AC and DC circuitry, voltage drop calculations and wire sizing., • Basic knowledge of network and system security principles, not only in theory., • Executing enterprise engineering techniques., • Proven experience managing workload and pressure situations. Securitas offers comprehensive benefits including: • Company training and industry leading certification program, • Opportunity for annual merit pay increases, • Medical, Dental, Vision, and Life Insurance, • Company Paid Short Term and Long-Term Disability, • 401K with 60% Match up to 6% of salary, • Paid vacation, holiday, and sick time, • Educational Assistance, • Exceptional growth opportunities, • Wide variety of employee discounts on travel, equipment, and more! We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.

Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. With clients at the heart of all we do, our people, knowledge and technology power our connected ecosystem of health, safety and security solutions and services. POSITION SUMMARY As an Applications Engineer, you will need to formulate an engineered estimate and or budget for new and existing clients that shall be provided by consultants, engineers, construction managers, general contractors and also from in-house Sales Representatives, Key Account Representatives and or Project Managers. SCOPE OF RESPONSIBILITY • Analyze and interpret blueprints, specifications, and scope documents for fire and security system projects., • Prepare detailed cost estimates for labor, materials, and equipment for alarm systems, CCTV, access control, and other low-voltage installations., • Conduct take-offs and identify potential value-engineering alternatives to reduce costs without sacrificing quality., • Collaborate with vendors and subcontractors to source competitive pricing., • Develop bid proposals, ensuring all required documentation is submitted on time., • Partner with sales and project management teams to ensure seamless project handoffs., • Maintain an up-to-date pricing database., • Keep current with changes in industry codes, technology advancements, and competitive practices. Qualifications • Minimum 5 years of experience estimating in the fire alarm and/or security/low voltage field., • Education BA Business/ BS Engineering/MS Engineering or applicable amount of experience in the appropriate field may be substituted for the educational background, • Strong understanding of relevant codes, including NFPA and NEC., • Ability to read and interpret detailed construction drawings and scope documentation., • Experience working with major manufacturers (e.g., Silent Knight, Firelite, Bosch, Hanwha, Avigilon, Axis, Genetec, Lenel, and others)., • High level of organization and accuracy with strong attention to detail., • Excellent communication and time management skills., • NICET Certification- Fire Alarm Systems Level III or higher, preferred., • Computer skills to include:, • MS Office, • Acrobat, • Visio, • DWG Writer, • Big Machines, • SalesForce ESSENTIAL FUNCTIONS • Product selection and application (to ensure the right product is used in the right application) while maintaining adherence to Securitas’s product selection process and design standards., • Estimate installation costs in conjunction with Implementation Operations, Service Operations, Internal Labor and External Labor, • Review of Field Site Survey documents and drawings., • Supports the RFI, RFP, RFQ and RFM&S process as needed, • Create estimates and budgets for access control, intrusion, CCTV, intercom, PSIM, PLC and structured cabling systems, • Review architectural, electrical, telecommunication, security engineering floor plans, riser drawings, device schedules, detail drawings, interconnect and closet layout drawings., • Interpret specifications, addendums, revisions, sketches and Scope of work., • Work with project managers and design engineers for creating change orders on existing and ongoing projects., • Manage assigned projects and maintain deadlines for each project., • Build and maintain a good relationship with coworkers, suppliers and manufacturers., • Create a detailed list of clarifications, exclusions & compliance on a per project basis, • Knowledge of construction schedules, project meetings and how they pertain and impact the project., • Able to research product information utilizing the internet, • Excellent working knowledge of construction industry conventions, • Good understanding of workload and the requirements to maintain commitments., • Ability to navigate high value job environment for time lines, and compliance requirements, • Firm grasp of the competitive environment and strategic plays by competitors, • Excellent command and knowledge of building code requirements Securitas Technology Offers Comprehensive Benefits Including • Opportunity for annual merit pay increases, • Paid company training, • Medical, Dental, Vision, Life, Critical Illness, and Hospital Indemnity Coverage, • Company Paid Short Term and Long-Term Disability, • 401K with 60% Match up to 6% of salary, • Paid vacation, holiday, and sick time, • Educational Assistance, • Exceptional growth opportunities, • Wide variety of employee discounts on travel, equipment, and more! We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.

Overview\n If you are a highly motivated individual with an active, unrestricted credential (CPA/EA/Practicing Attorney) and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of “Powering Prosperity Around the World” by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. \n \n Responsibilities: \n\n • This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers.\n, • Help TurboTax customers who are working on their tax returns or have delegated their tax returns with:\n \n, • Tax advice\n, • Full Service return preparation and signature\n, • Product/software inquires\n, • Tax calculations\n \n, • Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation.\n, • Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language.\n, • Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries.\n, • Document customer interactions\n, • Work continuously toward meeting company KPI metrics and Big Bet Goals.\n, • Participate in pilot testing, projects, and experience validations, as needed.\n, • Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time\n\n \n Qualifications: \n\n • Must possess active unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws.\n, • 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software.\n, • Must possess or be able to obtain any related State licenses, certificates, permits, or bonds.\n, • Must possess an active Preparer Tax Identification Number (PTIN).\n, • Must be willing and available to work a minimum of 20 hours per week.\n, • Working knowledge of Circular 230.\n, • Proficient with technology; solid knowledge of computer operations and software.\n, • Strong customer service skills – ability to interact with customers through video and audio tools in a professional, friendly, and confident manner.\n, • Excellent verbal and written communication skills\n, • Critical thinking, problem solving, research skills, and determination.\n, • Ability to work in a fast-paced environment with minimal supervision.\n, • Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria.\n, • Bilingual (English/Spanish) communication skills (written & spoken) a plus\n, • Must reside in the United States.\n\n \n Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is \n Bay Area California $28.74 - $36.72 \n Southern California $28.74 - $36.72 \n Colorado $27.37 - $34.97 \n Hawaii $28.74 - $36.72 \n Illinois $27.37 - $34.97 \n Maine $24.63 - $31.47 \n Maryland $27.37 - $34.97 \n Massachusetts $28.74 - $36.72 \n Minnesota $24.63 - $31.47 \n New Jersey $28.74 - $36.72 \n New York $28.74 - $36.72 \n Ohio $24.63 - $31.47 \n Vermont $27.37 - $34.97 \n Virginia $27.37 - $34.97 \n Washington $28.74 - $36.72 \n Washington DC $27.37 - $34.97 \n This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Intellibus Consulting is a boutique engineering and AI transformation firm that builds mission-critical platforms for global financial institutions. We operate at the intersection of engineering excellence, business outcomes, and executive-level delivery. \n \n At Intellibus, our leaders are hands-on builders who understand technology deeply, engage confidently with senior executives, and take ownership of client success. We believe successful technology transformation requires leaders who can connect business strategy, architecture, engineering, and execution \n \n Job Description \n \n We are looking for exceptional Forward Deployed Engineers with deep hands-on software engineering expertise, particularly in Java, backend engineering, full-stack development, microservices, and distributed systems. \n This is a highly technical, client-facing engineering role that requires someone who can move seamlessly between architecture, software development, solution delivery, and executive-level client engagement. \n You will work directly with client engineering teams, technology leaders, and business stakeholders to understand complex challenges, design technical solutions, and lead the development and implementation of enterprise-grade platforms. \n Beyond engineering delivery, you will play an important role in expanding strategic client relationships by identifying technology opportunities, recommending solutions, demonstrating technical capabilities, and helping grow existing accounts. \n We are specifically looking for engineers who have worked in technology consulting or professional services environments and are comfortable taking ownership of both technical delivery and client relationships. \n \n Key Responsibilities \n Hands-on Software Engineering & Architecture \n\n • Design, develop, and deliver scalable enterprise applications using Java and modern software engineering technologies.\n, • Demonstrate deep hands-on expertise in Java, Spring Boot, Spring Framework, REST APIs, and backend application development.\n, • Build complex microservices-based architectures, distributed systems, and event-driven applications.\n, • Develop full-stack solutions with strong backend capabilities and practical frontend development experience.\n, • Work across the entire software development lifecycle, from architecture and design through coding, testing, deployment, and production support.\n, • Lead technical implementation while remaining actively involved in writing and reviewing code.\n, • Develop reusable components, APIs, integrations, and enterprise application frameworks.\n, • Troubleshoot performance bottlenecks, scalability challenges, concurrency issues, and complex production defects.\n\n \n Backend, Frontend & Full-Stack Development \n\n • Build backend services using Java, Spring Boot, Hibernate, JPA, and related technologies.\n, • Design and implement RESTful APIs, microservices, and enterprise integrations.\n, • Develop frontend applications using React, JavaScript, TypeScript, HTML, and CSS.\n, • Integrate frontend applications with backend services and enterprise platforms.\n, • Work with relational and NoSQL databases, including PostgreSQL, Oracle, MongoDB, or similar technologies.\n, • Implement authentication, authorization, security, and API integration patterns.\n, • Ensure application performance, maintainability, reliability, and scalability.\n\n \n Microservices & Cloud-Native Engineering \n\n • Design and implement microservices architectures and distributed application platforms.\n, • Work with messaging and event-streaming technologies such as Apache Kafka.\n, • Build asynchronous processing, event-driven integrations, and resilient distributed services.\n, • Apply design patterns for service discovery, fault tolerance, circuit breakers, and distributed transactions.\n, • Deploy and operate applications on AWS, Azure, or GCP.\n, • Work with Docker, Kubernetes, CI/CD pipelines, and infrastructure automation.\n, • Apply observability practices using logging, monitoring, tracing, and performance management tools.\n, • Understand cloud-native architecture, scalability, availability, and system reliability.\n\n \n AI & Agentic Engineering \n\n • Explore and implement AI-powered enterprise applications and intelligent workflows.\n, • Integrate LLMs and AI capabilities into existing enterprise applications and platforms.\n, • Develop AI agents, tool-calling workflows, and agent orchestration capabilities.\n, • Work with retrieval-augmented generation (RAG), vector databases, and enterprise data integrations.\n, • Identify opportunities to apply AI and automation to solve client business and technology challenges.\n, • Build practical prototypes and take successful AI solutions through production implementation.\n\n \n Client Consulting & Strategic Account Growth \n\n • Work directly with client CTOs, CIOs, engineering leaders, architects, and business stakeholders.\n, • Understand client technology environments, business priorities, and strategic challenges.\n, • Translate business problems into technical solutions and actionable engineering roadmaps.\n, • Lead technical discovery sessions, architecture discussions, solution demonstrations, and client workshops.\n, • Identify opportunities for platform modernization, application development, cloud transformation, and AI adoption.\n, • Help expand existing client engagements by identifying new projects, engineering opportunities, and areas where Intellibus can add value.\n, • Build trusted relationships with client stakeholders and contribute to long-term account growth.\n, • Prepare technical proposals, solution presentations, architecture diagrams, and executive-level materials.\n, • Collaborate with leadership and account teams to shape new opportunities and support business development.\n\n \n Required Technical Expertise \n Java & Backend Engineering \n\n • Extensive hands-on experience with Java and Spring Boot.\n, • Strong understanding of OOP, multithreading, concurrency, collections, JVM fundamentals, and performance optimization.\n, • Experience with REST APIs, Hibernate, JPA, and enterprise application development.\n, • Strong knowledge of backend architecture and enterprise integration patterns.\n\n Full-Stack Development \n\n • Experience building frontend applications using React, JavaScript, and TypeScript.\n, • Ability to independently work across backend and frontend components.\n, • Strong understanding of API integration and application architecture.\n\n Microservices & Distributed Systems \n\n • Deep experience designing and implementing microservices architectures.\n, • Strong knowledge of Kafka, event-driven systems, messaging, and distributed computing.\n, • Understanding of scalability, resiliency, fault tolerance, and high-availability architecture.\n\n Cloud & DevOps \n\n • Experience with AWS, Azure, or GCP.\n, • Hands-on experience with Docker, Kubernetes, CI/CD, and cloud-native deployments.\n, • Familiarity with Terraform or other infrastructure-as-code tools is preferred.\n\n AI & Modern Engineering \n\n • Exposure to LLM integrations, generative AI, AI agents, and agentic workflows.\n, • Experience integrating AI capabilities into enterprise software is highly desirable.\n\n \n Required Consulting & Client Engagement Experience \n\n • Previous experience working for a technology consulting firm, systems integrator, or professional services organization is mandatory.\n, • Demonstrated experience delivering technology solutions for external enterprise clients.\n, • Ability to manage multiple technical stakeholders and work across different client environments.\n, • Strong executive communication and presentation skills.\n, • Ability to identify additional technology opportunities and contribute to account expansion.\n, • Comfortable operating in fast-paced consulting environments where priorities and client requirements can evolve.\n\n \n Qualifications \n\n • Bachelor's or Master's degree in Computer Science, Engineering, or a related technical discipline, or equivalent practical experience.\n, • Significant professional software engineering experience, ideally 8+ years.\n, • Extensive hands-on Java and backend engineering experience.\n, • Proven experience building enterprise-grade microservices and distributed systems.\n, • Full-stack development experience with modern frontend frameworks.\n, • Previous consulting or professional services experience is mandatory.\n, • Experience working in financial services, banking, fintech, or other regulated industries is strongly preferred.\n\n \n What Success Looks Like \n\n • You can independently design, code, and deliver complex enterprise applications.\n, • You bring deep technical expertise in Java, backend engineering, full-stack development, and microservices.\n, • You can engage with client engineering teams and senior executives with equal confidence.\n, • You identify opportunities to solve broader client challenges beyond the immediate assignment.\n, • You help strengthen client relationships and contribute to expanding strategic accounts.\n, • You take ownership of solutions from initial discovery through architecture, implementation, and production deployment.\n\n \n Who Should Apply? \n We are looking for engineers who are not limited to writing code against predefined requirements. \n You should be someone who can understand a client's business, challenge existing technical approaches, design better architectures, build production-ready solutions, and work with stakeholders to identify the next opportunity. \n We want engineers who can build the technology, lead the technical conversation, and help grow the business. \n \n Compensation: $80-$95 /hr \n \n Additional Benefits: PTO & Health Insurance \n \n Our Hiring Process \n\n • 15-minute introductory call with Intellibus leadership\n, • Proctored GQ assessment + Slideware (presentation) evaluation\n, • Technical & Delivery Leadership Interview (30–45 min)\n, • Executive Interview\n, • Offer\n\n \n If you are interested in reaching out to us, please apply, and our team will contact you within the hour.

Overview\n If you are a highly motivated individual with an active, unrestricted credential (CPA/EA/Practicing Attorney) and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of “Powering Prosperity Around the World” by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. \n \n Responsibilities: \n\n • This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers.\n, • Help TurboTax customers who are working on their tax returns or have delegated their tax returns with:\n \n, • Tax advice\n, • Full Service return preparation and signature\n, • Product/software inquires\n, • Tax calculations\n \n, • Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation.\n, • Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language.\n, • Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries.\n, • Document customer interactions\n, • Work continuously toward meeting company KPI metrics and Big Bet Goals.\n, • Participate in pilot testing, projects, and experience validations, as needed.\n, • Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time\n\n \n Qualifications: \n\n • Must possess active unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws.\n, • 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software.\n, • Must possess or be able to obtain any related State licenses, certificates, permits, or bonds.\n, • Must possess an active Preparer Tax Identification Number (PTIN).\n, • Must be willing and available to work a minimum of 20 hours per week.\n, • Working knowledge of Circular 230.\n, • Proficient with technology; solid knowledge of computer operations and software.\n, • Strong customer service skills – ability to interact with customers through video and audio tools in a professional, friendly, and confident manner.\n, • Excellent verbal and written communication skills\n, • Critical thinking, problem solving, research skills, and determination.\n, • Ability to work in a fast-paced environment with minimal supervision.\n, • Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria.\n, • Bilingual (English/Spanish) communication skills (written & spoken) a plus\n, • Must reside in the United States.\n\n \n Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is \n Bay Area California $28.74 - $36.72 \n Southern California $28.74 - $36.72 \n Colorado $27.37 - $34.97 \n Hawaii $28.74 - $36.72 \n Illinois $27.37 - $34.97 \n Maine $24.63 - $31.47 \n Maryland $27.37 - $34.97 \n Massachusetts $28.74 - $36.72 \n Minnesota $24.63 - $31.47 \n New Jersey $28.74 - $36.72 \n New York $28.74 - $36.72 \n Ohio $24.63 - $31.47 \n Vermont $27.37 - $34.97 \n Virginia $27.37 - $34.97 \n Washington $28.74 - $36.72 \n Washington DC $27.37 - $34.97 \n This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Overview\n If you are a highly motivated individual with an active, unrestricted credential (CPA/EA/Practicing Attorney) and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of “Powering Prosperity Around the World” by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. \n \n Responsibilities: \n\n • This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers.\n, • Help TurboTax customers who are working on their tax returns or have delegated their tax returns with:\n \n, • Tax advice\n, • Full Service return preparation and signature\n, • Product/software inquires\n, • Tax calculations\n \n, • Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation.\n, • Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language.\n, • Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries.\n, • Document customer interactions\n, • Work continuously toward meeting company KPI metrics and Big Bet Goals.\n, • Participate in pilot testing, projects, and experience validations, as needed.\n, • Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time\n\n \n Qualifications: \n\n • Must possess active unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws.\n, • 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software.\n, • Must possess or be able to obtain any related State licenses, certificates, permits, or bonds.\n, • Must possess an active Preparer Tax Identification Number (PTIN).\n, • Must be willing and available to work a minimum of 20 hours per week.\n, • Working knowledge of Circular 230.\n, • Proficient with technology; solid knowledge of computer operations and software.\n, • Strong customer service skills – ability to interact with customers through video and audio tools in a professional, friendly, and confident manner.\n, • Excellent verbal and written communication skills\n, • Critical thinking, problem solving, research skills, and determination.\n, • Ability to work in a fast-paced environment with minimal supervision.\n, • Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria.\n, • Bilingual (English/Spanish) communication skills (written & spoken) a plus\n, • Must reside in the United States.\n\n \n Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is \n Bay Area California $28.74 - $36.72 \n Southern California $28.74 - $36.72 \n Colorado $27.37 - $34.97 \n Hawaii $28.74 - $36.72 \n Illinois $27.37 - $34.97 \n Maine $24.63 - $31.47 \n Maryland $27.37 - $34.97 \n Massachusetts $28.74 - $36.72 \n Minnesota $24.63 - $31.47 \n New Jersey $28.74 - $36.72 \n New York $28.74 - $36.72 \n Ohio $24.63 - $31.47 \n Vermont $27.37 - $34.97 \n Virginia $27.37 - $34.97 \n Washington $28.74 - $36.72 \n Washington DC $27.37 - $34.97 \n This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Overview\n If you are a highly motivated individual with an active, unrestricted credential (CPA/EA/Practicing Attorney) and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of “Powering Prosperity Around the World” by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. \n \n Responsibilities: \n\n • This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers.\n, • Help TurboTax customers who are working on their tax returns or have delegated their tax returns with:\n \n, • Tax advice\n, • Full Service return preparation and signature\n, • Product/software inquires\n, • Tax calculations\n \n, • Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation.\n, • Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language.\n, • Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries.\n, • Document customer interactions\n, • Work continuously toward meeting company KPI metrics and Big Bet Goals.\n, • Participate in pilot testing, projects, and experience validations, as needed.\n, • Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time\n\n \n Qualifications: \n\n • Must possess active unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws.\n, • 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software.\n, • Must possess or be able to obtain any related State licenses, certificates, permits, or bonds.\n, • Must possess an active Preparer Tax Identification Number (PTIN).\n, • Must be willing and available to work a minimum of 20 hours per week.\n, • Working knowledge of Circular 230.\n, • Proficient with technology; solid knowledge of computer operations and software.\n, • Strong customer service skills – ability to interact with customers through video and audio tools in a professional, friendly, and confident manner.\n, • Excellent verbal and written communication skills\n, • Critical thinking, problem solving, research skills, and determination.\n, • Ability to work in a fast-paced environment with minimal supervision.\n, • Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria.\n, • Bilingual (English/Spanish) communication skills (written & spoken) a plus\n, • Must reside in the United States.\n\n \n Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is \n Bay Area California $28.74 - $36.72 \n Southern California $28.74 - $36.72 \n Colorado $27.37 - $34.97 \n Hawaii $28.74 - $36.72 \n Illinois $27.37 - $34.97 \n Maine $24.63 - $31.47 \n Maryland $27.37 - $34.97 \n Massachusetts $28.74 - $36.72 \n Minnesota $24.63 - $31.47 \n New Jersey $28.74 - $36.72 \n New York $28.74 - $36.72 \n Ohio $24.63 - $31.47 \n Vermont $27.37 - $34.97 \n Virginia $27.37 - $34.97 \n Washington $28.74 - $36.72 \n Washington DC $27.37 - $34.97 \n This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

🚀 WE'RE HIRING | WordPress Developer \n 🏢 Work Mode: Remote \n 💼 Employment Type: Contract \n \n We are looking for an experienced WordPress Developer with strong full-stack development skills and expertise in custom WordPress development. \n The ideal candidate should have hands-on experience building custom WordPress themes and plugins from scratch, with strong PHP skills and a deep understanding of WordPress architecture. \n 🔹 Key Responsibilities: \n\n • Develop and maintain custom WordPress themes and plugins.\n, • Build websites using native WordPress functionality without relying on Elementor, ACF, or third-party page builders.\n, • Develop custom post types, taxonomies, metadata, hooks, filters, and REST APIs.\n, • Build responsive and accessible front-end interfaces.\n, • Troubleshoot complex code issues, debug legacy applications, and perform code refactoring.\n, • Identify and resolve application security vulnerabilities.\n, • Optimize website performance, code quality, and maintainability.\n, • Work with existing codebases, Composer dependencies, and modern development tools.\n\n 🔹 Mandatory Technical Skills: \n\n • 5+ years of professional WordPress development experience.\n, • Advanced PHP and Object-Oriented Programming (OOP).\n, • Custom WordPress Theme Development from scratch.\n, • Custom WordPress Plugin Development.\n, • Strong understanding of WordPress Core Architecture, Hooks, Filters, and REST APIs.\n, • JavaScript, HTML5, CSS3, SCSS, and Bootstrap.\n, • Node.js, npm, Composer, PHP Namespaces, and Autoloading.\n, • WordPress security, debugging, and code remediation.\n, • Git and deployment workflows.\n, • Hands-on experience with WP Engine.\n\n 🔹 Good to Have: \n\n • Technical SEO, Structured Data, and AEO.\n, • WCAG accessibility standards.\n, • Experience with legacy application refactoring and security assessments.\n\n 🎓 Education: Bachelor's degree in Computer Science or equivalent technical training. \n Important: We are specifically looking for developers with strong custom WordPress coding experience who can build themes and plugins independently without depending on ACF, Elementor, or other page builders. \n

Overview\n If you are a highly motivated individual with an active, unrestricted credential (CPA/EA/Practicing Attorney) and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of “Powering Prosperity Around the World” by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. \n \n Responsibilities: \n\n • This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers.\n, • Help TurboTax customers who are working on their tax returns or have delegated their tax returns with:\n \n, • Tax advice\n, • Full Service return preparation and signature\n, • Product/software inquires\n, • Tax calculations\n \n, • Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation.\n, • Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language.\n, • Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries.\n, • Document customer interactions\n, • Work continuously toward meeting company KPI metrics and Big Bet Goals.\n, • Participate in pilot testing, projects, and experience validations, as needed.\n, • Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time\n\n \n Qualifications: \n\n • Must possess active unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws.\n, • 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software.\n, • Must possess or be able to obtain any related State licenses, certificates, permits, or bonds.\n, • Must possess an active Preparer Tax Identification Number (PTIN).\n, • Must be willing and available to work a minimum of 20 hours per week.\n, • Working knowledge of Circular 230.\n, • Proficient with technology; solid knowledge of computer operations and software.\n, • Strong customer service skills – ability to interact with customers through video and audio tools in a professional, friendly, and confident manner.\n, • Excellent verbal and written communication skills\n, • Critical thinking, problem solving, research skills, and determination.\n, • Ability to work in a fast-paced environment with minimal supervision.\n, • Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria.\n, • Bilingual (English/Spanish) communication skills (written & spoken) a plus\n, • Must reside in the United States.\n\n \n Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is \n Bay Area California $28.74 - $36.72 \n Southern California $28.74 - $36.72 \n Colorado $27.37 - $34.97 \n Hawaii $28.74 - $36.72 \n Illinois $27.37 - $34.97 \n Maine $24.63 - $31.47 \n Maryland $27.37 - $34.97 \n Massachusetts $28.74 - $36.72 \n Minnesota $24.63 - $31.47 \n New Jersey $28.74 - $36.72 \n New York $28.74 - $36.72 \n Ohio $24.63 - $31.47 \n Vermont $27.37 - $34.97 \n Virginia $27.37 - $34.97 \n Washington $28.74 - $36.72 \n Washington DC $27.37 - $34.97 \n This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Overview\n If you are a highly motivated individual with an active, unrestricted credential (CPA/EA/Practicing Attorney) and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of “Powering Prosperity Around the World” by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. \n \n Responsibilities: \n\n • This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers.\n, • Help TurboTax customers who are working on their tax returns or have delegated their tax returns with:\n \n, • Tax advice\n, • Full Service return preparation and signature\n, • Product/software inquires\n, • Tax calculations\n \n, • Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation.\n, • Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language.\n, • Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries.\n, • Document customer interactions\n, • Work continuously toward meeting company KPI metrics and Big Bet Goals.\n, • Participate in pilot testing, projects, and experience validations, as needed.\n, • Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time\n\n \n Qualifications: \n\n • Must possess active unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws.\n, • 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software.\n, • Must possess or be able to obtain any related State licenses, certificates, permits, or bonds.\n, • Must possess an active Preparer Tax Identification Number (PTIN).\n, • Must be willing and available to work a minimum of 20 hours per week.\n, • Working knowledge of Circular 230.\n, • Proficient with technology; solid knowledge of computer operations and software.\n, • Strong customer service skills – ability to interact with customers through video and audio tools in a professional, friendly, and confident manner.\n, • Excellent verbal and written communication skills\n, • Critical thinking, problem solving, research skills, and determination.\n, • Ability to work in a fast-paced environment with minimal supervision.\n, • Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria.\n, • Bilingual (English/Spanish) communication skills (written & spoken) a plus\n, • Must reside in the United States.\n\n \n Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is \n Bay Area California $28.74 - $36.72 \n Southern California $28.74 - $36.72 \n Colorado $27.37 - $34.97 \n Hawaii $28.74 - $36.72 \n Illinois $27.37 - $34.97 \n Maine $24.63 - $31.47 \n Maryland $27.37 - $34.97 \n Massachusetts $28.74 - $36.72 \n Minnesota $24.63 - $31.47 \n New Jersey $28.74 - $36.72 \n New York $28.74 - $36.72 \n Ohio $24.63 - $31.47 \n Vermont $27.37 - $34.97 \n Virginia $27.37 - $34.97 \n Washington $28.74 - $36.72 \n Washington DC $27.37 - $34.97 \n This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. \n \n Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide. Your career with us should reflect your energy and passion. \n \n That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience. \n \n Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. \n For our business, for clients, and for you \n \n Client Service Manager, Loan Services \n \n The Role & Key Responsibilities: \n\n • Asset administration: Responsibilities include, but are not limited to performing and coordinating a variety of administrative duties and tasks including\n, • Asset setup\n, • Asset Maintenance and reconciliation\n, • Liaising with 3rd party brokers/custodians/agents\n, • Processing agent notices\n, • Processing corporate actions\n, • Entering and settling trades as required\n, • Preparing and assisting with various reports required by internal teams\n, • Other duties assigned by Management\n, • Cash/Position Reconciliation: Responsibilities include, but are not limited to performing and coordinating a variety of reconciliation duties and tasks including\n, • Preparing daily reconciliation of cash transactions\n, • Preparing daily reconciliation of Apex/Client positions\n, • Ensuring aged breaks ( over 7 days ) are addressed and escalated\n, • Processing and reconciling data in various systems\n, • Actively researching discrepancies with various agents and internal teams\n, • Preparing and ensuring all Reporting is issued within the required timeframes\n, • Preparing and assisting with various reports required by internal teams\n, • Other duties assigned by Management\n, • Support Loan Admin - Middle Office Group:\n, • Lead and participate in weekly client meetings /new onboards and ensure minutes are noted and follow up items are closed out.\n, • Work with the local CRM to ensure monthly operational calls are scheduled and agenda items are monitored and closed out.\n, • Ensure all deal procedures and report checklists are completed.\n, • Ensure KPI reports are monitored and reviewed regularly to ensure they are adapted/updated in line with the business requirements.\n, • Work with the admin team to ensure clients breaks both cash and positions are pushed and assisted where required.\n, • Ensure all monthly deliverables are in line with our SLA and if not record and note clearly the reasons,\n, • Work closely with senior managers to identify and streamline operations where greater efficiencies can be implemented.\n, • Manage the team of analysts and senior analysts supporting in Client service location in Canada\n, • Update and Keeping a track of revenue sheet for clients\n, • Keeping a track deliverables and SLAs\n, • Co-ordinate between various stake holders such as Analytics, Asset admin, Recon and Tableau support team.\n, • Primary contact for escalations.\n\n \n Skills Required: \n\n • Degree in Accounting/Finance, or a relevant qualification\n, • Candidate should have 6+ years’ experience working in loan administration operations\n, • Extensive knowledge of Credit Funds\n, • Understanding or knowledge of various security types – Private Debt, Syndicated Loans, Bonds, Equities, Futures, CDS, CDS Indices, Forwards, ABS, MBS, TRS, etc.\n, • Understanding of trade lifecycle\n, • Knowledge and experience with settlements including DTCC & Euroclear\n, • Knowledge and understanding of securities and other financial instruments Computer proficiency with advanced knowledge of Microsoft Office Suite, familiarity with Solvas (CDO-Suite), Geneva, Aladdin preferred\n\n \n Role-Specific Competencies/Skills: \n\n • Strong communication and analytical skills\n, • Strong organizational skills\n, • Accurate and acute attention to detail\n, • Adaptability - able to change tasks quickly as business needs dictate\n, • Uses discretion when dealing with sensitive and confidential information\n, • Excellent oral and written communication skills and demonstrated ability to adapt communication style to audience\n, • Proven ability to prioritize responsibilities, manage time effectively and meet deadlines accordingly\n, • Self-motivated\n, • Punctuality\n\n \n We pride ourselves in our commitment to fostering a connected and inclusive culture, all our opportunities at Apex have four (4) days in office requirement. \n \n Salary ranges from USD $120,000.00 – USD $135,000.00 plus additional discretionary yearly bonus based on corporate and individual's performance. Compensation within this range is dependent on individual's skills, experience and qualifications. \n \n Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.

AI Engineer 3 (AI Foundations)\n \n \n At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent — along with our deep experience in machine learning — position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. \n \n Team Description: \n The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. \n \n What You’ll Do: \n\n • Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One.\n, • Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, agents and multi-agent workflows, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc.\n, • Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, PyTorch, and more.\n, • Invent and introduce state-of-the-art foundation model optimization techniques to improve the performance — scalability, cost, latency, throughput — of large scale production AI systems.\n, • Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One.\n, • Lead development and benchmarking of multi-turn conversational and tool-using agent workflows, ensuring measurable performance and safety metrics\n, • Implement scalable pipelines for training, fine-tuning and deploying foundation or domain-specific models across multiple environments\n, • Collaborate with research and data engineering teams to curate high-quality datasets and improve model evaluation methodologies\n, • Contribute to governance and security efforts for model traceability, lineage documentation, and version control of deployed AI assets\n, • Mentor junior AI engineers and advocate for engineering excellence, reproducibility, and responsible experimentation\n\n \n The Ideal Candidate: \n\n • You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good\n, • Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production\n, • You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven\n, • You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enables you to see and exploit optimization opportunities that others miss\n, • You are a resilient trailblazer who can forge new paths to achieve business goals when the route is unknown\n\n \n This role is designated as a hybrid position. You are expected to adhere to Capital One's hybrid policy regarding required on-site presence at your designated office location. \n \n Basic Qualifications: \n\n • Bachelor's Degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 3 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 1 year of experience developing AI and ML algorithms or technologies\n, • At least 3 years of experience programming with Python, Go, Scala, CUDA, or Java\n\n \n Preferred Qualifications: \n\n • Experience contributing to development of components of AI systems with tradeoff decisions around cost, latency, throughput and accuracy\n, • 4+ years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud)\n, • Experience developing, delivering, and supporting AI services\n, • Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, CUDA, or Golang\n, • Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost\n, • Experience in building agentic AI systems and agentic workflows\n, • Demonstrated ability to evaluate and optimize LLM performance using quantitative metrics (accuracy, coherence, latency, cost)\n, • Hands-on experience implementing retrieval-augmented generation (RAG), vector database integrations, and fine-tuning workflows\n, • Experience applying prompt-engineering strategies, safety guardrails, and red-teaming methodologies to production AI systems\n\n \n Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. \n R1005255 AI Engineer 3 (AI Foundations) \n \n The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. \n McLean, VA: $161,800 - $184,600 for AI Engineer 3\n \n New York, NY: $176,500 - $201,400 for AI Engineer 3\n \n San Jose, CA: $176,500 - $201,400 for AI Engineer 3\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. \n This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.\n \n Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. \n This role is expected to accept applications for a minimum of 5 business days.\n \n No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.\n \n \n If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. \n \n For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com \n \n Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. \n \n Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

AI Engineer 4\n \n \n At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent — along with our deep experience in machine learning — position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. \n \n Team Description: \n The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. \n \n What You’ll Do: \n\n • Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One.\n, • Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, agents and multi-agent workflows, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc.\n, • Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, PyTorch, and more.\n, • Invent and introduce state-of-the-art foundation model optimization techniques to improve the performance — scalability, cost, latency, throughput — of large scale production AI systems.\n, • Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One.\n, • Own the end-to-end architecture for complex AI systems - ensuring maintainability, observability, and ethical alignment\n, • Define and maintain service-level objectives (SLOs) for AI reliability, including latency, uptime, and model performance drift\n, • Collaborate with infrastructure engineering to optimize GPU/TPU utilization and accelerate model inference pipelines\n, • Lead cross-functional technical reviews for new AI system deployments, ensuring security, data governance, and compliance standards are met\n, • Mentor Principal and Senior Associates on scalable design, performance tuning and research-to-production translation\n\n \n The Ideal Candidate: \n\n • You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good\n, • Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production\n, • You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven\n, • You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enables you to see and exploit optimization opportunities that others miss\n, • You are a resilient trailblazer who can forge new paths to achieve business goals when the route is unknown\n\n \n Basic Qualifications: \n\n • Bachelor's Degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 2 years of experience developing AI and ML algorithms or technologies\n, • At least 4 years of experience programming with Python, Go, Scala, CUDA, or Java\n\n \n Preferred Qualifications: \n\n • Experience leading development AI systems with tradeoff decisions around cost, latency, throughput and accuracy\n, • 6+ years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud)\n, • Experience designing, developing, delivering, and supporting AI services\n, • Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, CUDA, or Golang\n, • Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost\n, • Experience in building agentic AI systems and agentic workflows\n, • Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production\n, • Proficiency in designing distributed systems for model training, evaluation, and online inference at petabyte scale\n, • Experience defining AI model governance processes, including producibility, lineage tracking, and automated retaining schedules\n, • Demonstrated ability to influence architectural decisions across multiple AI product lines or platforms\n\n \n Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. \n \n \n The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. \n Cambridge, MA: $197,300 - $225,100 for AI Engineer 4\n \n McLean, VA: $197,300 - $225,100 for AI Engineer 4\n \n New York, NY: $215,200 - $245,600 for AI Engineer 4\n \n San Francisco, CA: $215,200 - $245,600 for AI Engineer 4\n \n San Jose, CA: $215,200 - $245,600 for AI Engineer 4\n \n \n \n \n \n \n \n \n \n \n \n \n \n Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. \n This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.\n \n Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. \n This role is expected to accept applications for a minimum of 5 business days.\n \n No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.\n \n \n If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. \n \n For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com \n \n Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. \n \n Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Job DescriptionAbout Jericho Project Jericho Project is a nationally recognized nonprofit that has been working to end homelessness at its roots since 1983. What began as a Manhattan soup kitchen has grown into a citywide organization serving nearly 3,000 New Yorkers each year—including over 700 veterans, as well as young adults and families, many of whom identify as LGBTQ+. Jericho provides more than 600 units of supportive housing through seven permanent residences in the Bronx and Harlem, along with scattered-site apartments throughout New York City. Our housing-first model is paired with wraparound services delivered by skilled case managers, licensed mental health clinicians, and workforce development specialists. Together, these services support our four pillars of stability: housing, employment, wellness, and family. In 2024, Jericho facilitated over 570 housing placements, helped secure nearly 275 job placements, and delivered over 750 therapy sessions through our in-house Jericho Therapy Program. As we move toward expanding our reach by an additional 2,000 units of housing, we remain committed to helping individuals and families build lasting independence and well-being—one person, one home, and one community at a time. About the Position Jericho Project is seeking an enthusiastic and driven Case Aide. The candidate should provide services with an awareness of, sensitivity to, and respect for diversity of culture, ethnicity, gender identity, physical and mental abilities, sexual orientation, race, and spirituality or religion. This position will be responsible for engaging and interacting with all Logan Fountain Residents and providing extra support for the stability and growth of Logan Fountain tenants. This position is the bridge between the tenants and clinical team. Position: Case Aide Location: Logan Fountain (Brooklyn) Reports To: Program Director Status: Non-Exempt Compensation: $37,000.00 to $39,000.00 annualized Responsibilities: ➢ Working with the clinical team to identify tenants who are in need of extra clinical and hands on support. ➢ Provide a daily report of information and alerts for the day’s shift. ➢ Participate in groups and events held at the building or offsite and encourage and support tenants in their involvement in those activities. ➢ Provide support to security staff as needed. ➢ Collaborate with Program Director, Assistant Director and Career Counselor for the continued development, motivation, and mentorship of program participants. ➢ Conduct general assessments with the ability to call 911 and/or a supervisor for support. ➢ Will assist in the development and completion of a Resource Book by highlighting the needs of the tenants and suggesting the resources needed to support them. ➢ Maintain an effective working relationship with external community partners and maintain steady communication and rapport with the program staff. ➢ Participate in staff meetings and trainings. ➢ Maintain accurate and up-to-date client files for activities performed. • Ensure data is accurate and complete and that all required accompanying documentation is collected., • Ensure compliance with organizational and funder regulations and documentation., • Provide all services in a manner that respects cultural differences amongst residents., • Carry out other duties as assigned by a supervisor. Requirements: • High School diploma required. Associate or Bachelor’s degree preferred but will consider extensive experience in lieu of education., • Experience working in homelessness, substance use, mental health and/or trauma settings preferred., • An understanding of the LGBTQ community and issues specific to the young adult population., • Must possess strong organizational, writing and computer skills., • Must have strong engagement and interpersonal skills., • Case Aide is regularly required to, type, use hands and fingers, reach with hands and arm. Case Aide is regularly required to walk, ascend and descend stairs, stoop, and kneel. The Case Aide is often required to spend up to six (6) hours sitting at a desk during a normal eight (8) hour shift. Occasionally the Case Aide is required to lift items less than 5 pounds. The Case Aide is regularly required to move throughout the facility/NYC while carrying out job duties., • The successful applicant will have to complete a background check.ADA Specifications: This position requires the ability to lift up to 50 lbs. Ability to travel to various sites. One must possess the ability to speak, hear, see, and write as well as the ability to use a computer and related software programs. Local and/or national travel required and may require some longer weekday/weekend commitments to accomplish related business projects or meet deliverables. EQUAL OPPORTUNITY EMPLOYER We are an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees feel welcome and valued. We believe that diversity and inclusion are essential to our success. DISCLAIMER This job description is intended to provide a general overview of the position and its essential functions. It is not intended to be an exhaustive list of all the duties and responsibilities that may be assigned to the staff member. The specific duties and responsibilities of the position may change from time to time, as determined by the needs of the organization. The staff member must be able to perform the essential functions of the position satisfactorily, with or without reasonable accommodation. Reasonable accommodation will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Powered by JazzHR DuXWKlNZ9d

Job DescriptionDescription: The Organization: Founded in 1846 to care for the children and widows of sailors in the Port of New York, Seamen’s Society was one of the first organizations, in the US, to care for abandoned children in family settings, rather than institutions. Today, Seamen’s Society for Children and Families is a comprehensive nonprofit provider of enhanced family foster care services, mental and behavioral health care services, prevention/family stabilization services, a childcare program, domestic violence intervention and counseling services, health home care management services, education financial support, and a youth tutoring program. The agency’s nearly 200 professionals serve over 1,200 children and 800 families in New York City. Job Summary: To provide leadership and support to parent advocates, individual and families. This position plays a pivotal role in providing administrative support to ensure the efficient operation of advocacy services for parents navigating various systems. To provide support to families that promotes a positive parent-child relationship and interaction while providing linkage to parents/caregivers. To support and advocate for the family to receive their entitlements and benefits, housing connects, etc. Duties and Responsibilities: Program Responsibilities · Responsible for opening and closing case records, including sending of all required notices to individuals and families. · Completes all documentation to order gifts cards and Metro cards. · File document and health information case record · Answers phone, greets and announces individuals and families to assigned workers. · Responsible for scheduling, attending, and coordinating trainings for all program staff · compiles and analyze data related to client demographics, service utilization, outcomes, and satisfaction to inform program evaluation and improvement efforts. Documentation and Record Keeping · Complete and document case work activities in tracking logs/excel sheets, case record PROMIS, CONNECTIONS and all other systems on a timely manner. · Conduct monthly chart reviews of at least 10 case records per month. Confidentiality and Privacy: · Maintain strict confidentiality and privacy standards to protect the safety and privacy of individuals and families, adhering to relevant laws and organizational policies regarding the handling of sensitive information. Parent Advocate Case Aide/ Support · Support other parent advocates/case aides on case assignments if needed. · Advocate and assist families with connecting to community-based resources/ organizations and making referrals to facilitate the services needed to the families. · Participate in activities including initial intakes, contacts, and service plan meetings, etc., · Obtain collateral documents quarterly and/or annually as provided, from medical, mental health treatment, substance use and academic programs and other programs. · Works with parents and provides education on improving parenting skills and home management skills. · Schedule and participate in monthly unit, Interdisciplinary, and/or Clinical Team Meetings. · Ability to conduct interviews with families to obtain and provide information needed to fulfill case aide responsibilities. Cultural Sensitivity and Awareness: · Demonstrate cultural competence and sensitivity in collaborating with individuals and families from diverse backgrounds, recognizing and respecting their unique cultural values, beliefs, and preferences. Skills, Knowledge, Abilities: · Ability to use communication skills that successfully convey and obtain accurate and complete information in a respectful caring manner. · Demonstrates ability to organize and coordinate work within schedule constraints and manage emergent requirements in a timely manner. · Ability to communicate effectively with supervisors, co-workers, and other community partners · Knowledge and ability to use critical thinking and analytical skills used to formulate with the family person achievable plans for implementation · Ability to perform the essential functions of the job with or without reasonable accommodation. · Collaboration and facilitation skills that to collaborate with the individual, families, and services providers. Requirements: Skills, Knowledge, Abilities: · Ability to use communication skills that successfully convey and obtain accurate and complete information in a respectful caring manner. · Demonstrates ability to organize and coordinate work within schedule constraints and manage emergent requirements in a timely manner. · Ability to communicate effectively with supervisors, co-workers, and other community partners · Knowledge and ability to use critical thinking and analytical skills used to formulate with the family person achievable plans for implementation · Ability to perform the essential functions of the job with or without reasonable accommodation. · Collaboration and facilitation skills that to collaborate with the individual, families, and services providers. Qualifications: · HS Diploma or GED required; child welfare experience preferred. · Computer skills including but not limited to Microsoft Word, PowerPoint, SharePoint, Teams, and ability to learn other systems. · Due to the nature of the work environment work hours will be based on needs of program and may vary. · Performs other duties/responsibilities as assigned within scope of this position. Why Join Us? At Seamen’s Society for Children and Families, we value our team members and are committed to providing a supportive, rewarding, and growth-oriented work environment. As part of our team, you’ll enjoy a comprehensive benefits package designed to support your professional and personal well-being: Extensive Training & Career Development – Gain hands-on experience with comprehensive training programs to enhance your skills and career growth. Generous Paid Time Off & Holidays – Maintain a healthy work-life balance with our comprehensive PTO package, including: 13 paid holidays throughout the year, Half-day Summer Fridays to make the most of the season, Ample vacation, personal, and sick time so you can recharge and focus on what matters most. Your well-being is a priority for us. Take time to rest and recharge. Robust Medical, Dental, & Vision Insurance – Stay covered with our significantly subsidized plans designed to fit your needs. Company paid Life Insurance & Financial Security – We offer life insurance, a generous 403(b) retirement plan (with agency contribution), and a tax-deferred annuity to secure your future. Commuter Benefit Program & Flexible Spending Accounts – Save money on daily expenses with our commuter benefits and FSA options. Exclusive Perks & Discounts – As part of our team, you'll gain access to Plum Benefits, the leading Corporate Entertainment Benefits provider. Enjoy exclusive discounts, special offers, and preferred seating for top attractions, theme parks, shows, sporting events, movie tickets, hotels, and more. Employee Assistance Program – Receive confidential support services for mental health, financial advice, and personal well-being. Internship & Referral Programs – Help build the future by mentoring interns or referring great candidates and earning incentives. Additional Information Seamen’s Society is committed to providing an inclusive and welcoming environment for all members of our staff, participants, volunteers, subcontractors, and vendors. We respect diversity and accordingly are an equal opportunity employer that does not discriminate based on race, color, creed, religion, national origin, alienage, citizenship status, age, disability, sex, gender, gender identity or expression (sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.

Job Description Minimum Qualifications Education and Experience: • Must be a veteran, • High School diploma, • Completion of an internship or comparable training in peer advocacy and/or social services; experience in providing peer advocacy services to people who are homeless and/or who have disabilities, • Past or current recipient of mental health, substance services, or homeless services preferred. Work Eligibility: Must be authorized to work in the U.S. Work Location Requirement: Onsite Schedule: 8:30am-5:00pm Tuesday-Saturday Compensation: $20.4019 per hour What We Offer We provide competitive benefits, including: • Comprehensive Health Benefits: Medical (HSA), Dental and Vision plans, • 403(b) Retirement Savings Plan with employer match, • Generous Paid Time Off: Vacation, Personal, Sick, Mental Health Days and 12 paid holidays, • Employee Wellness Programs: Employee Assistance Program and mental health resources, • Learning & Development Opportunities: Educational Leave and Tuition Assistance, Training and Career Development Tracks, • Additional Perks: Commuter Benefits, recognition programs, discount programs, flexible spending plans, voluntary benefits including pet insurance, identity theft insurance, legal plans, and voluntary ancillary benefits. About the Role Peer Specialist are former residents who have moved from Transitional Residence for Veterans and who are successfully employed and living in permanent housing. They participate in the coordination of services and model the behaviors needed to move to permanent housing. They provide advocacy and counseling support to the residents. Primary Responsibilities • Encourage and assist residents to participate in physical, social, recreational, educational, and other rehabilitation goals to facilitate the residents’ recovery/healing and their fuller participation in the life of their family and community., • Assist the Recovery Specialist/Social Worker staff and Case Managers in running wellness and community integration groups., • Assist residents with applications for services such as: Access-A-Ride, HRA, Social Security, MTA half-fare cards and other benefits and entitlements in collaboration with the Entitlements Counselor., • Assist the Recreation Specialist and Unit Counselors in using neighborhoods for recreational-based incentive programs., • Provide motivational interviewing to residents as needed., • Participate in length-of-stay reviews., • Help residents to identify and access community resources both prior to and after moving into non- transitional housing., • Encourage resident socialization both in and out of Transitional Residence for Veterans., • Facilitate self-help groups., • Assist the recovery Specialists/Social Workers in the facilitation of gender-specific groups that address gender- related community reintegration and adaptation issues that include gender role identity, socialization skills development, family relationship, intimacy, and sex education issues., • Advocate on behalf of residents in the facility and in the community., • Escort residents to appointments if they want such support to maintain service continuity., • Participate in wellness self-management and other recovery-oriented groups., • Interact with residents in assigned neighborhoods., • Assist residents in the neighborhood with meeting their daily living needs; assist in developing the spirit, values and culture of the neighborhoods., • Responsible for all communication with residents., • Welcoming new residents, introducing them to their neighbors and orienting them to the values, rules, expectations and tasks of the neighborhood., • Assist with assigning tasks, including light cleaning, maintenance of a neighborhood message board, meal service and wake-up call to residents a daily neighborhood meeting., • Assist in the orientation of new personnel when requested., • Observe residents’ behavior and specific responses to services and report observations orally and/or in writing, including computer entries, as instructed and in accordance with applicable standards; maintain up-to-date, accurate individual paper and electronic case records on peer-counselor-related activities., • Comply with attendance and timekeeping rules and report reliably and regularly to work on an on-going basis., • Attend regularly scheduled clinical meetings, case conferences, staff meetings and supervision as well as in-service training and development activities., • Review the staff communications log and make entries concerning essential elements of information designated by program management., • Maintain CPR and First Aid certifications., • May have on-call responsibilities., • Comply and promote compliance with all applicable laws, regulations and agency policies helping to strengthen and maintain an ethical organizational culture., • Perform other job-related duties that may be assigned.

AI Engineer 4 (MLX, Agentic AI, Gen AI platform Services)\n \n \n At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent — along with our deep experience in machine learning — position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. \n \n Team Description: \n The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. \n \n What You’ll Do: \n\n • \n Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One. \n • \n Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, agents and multi-agent workflows, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc. \n • \n Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, PyTorch, and more. \n • \n Invent and introduce state-of-the-art foundation model optimization techniques to improve the performance — scalability, cost, latency, throughput — of large scale production AI systems. \n • \n Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One. \n • \n Own the end-to-end architecture for complex AI systems - ensuring maintainability, observability, and ethical alignment \n • \n Define and maintain service-level objectives (SLOs) for AI reliability, including latency, uptime, and model performance drift \n • \n Collaborate with infrastructure engineering to optimize GPU/TPU utilization and accelerate model inference pipelines \n • \n Lead cross-functional technical reviews for new AI system deployments, ensuring security, data governance, and compliance standards are met \n • \n Mentor Principal and Senior Associates on scalable design, performance tuning and research-to-production translation \n\n \n The Ideal Candidate: \n\n • \n You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good \n • \n Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production \n • \n You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven \n • \n You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enables you to see and exploit optimization opportunities that others miss \n • \n You are a resilient trailblazer who can forge new paths to achieve business goals when the route is unknown \n\n \n Basic Qualifications: \n\n • \n Bachelor's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 2 years of experience developing AI and ML algorithms or technologies \n • \n At least 4 years of experience programming with Python, Go, Scala, CUDA, or Java \n\n \n Preferred Qualifications: \n\n • \n Experience leading development AI systems with tradeoff decisions around cost, latency, throughput and accuracy \n • \n 6 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) \n • \n Experience designing, developing, delivering, and supporting AI services \n • \n Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, CUDA, or Golang \n • \n Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost \n • \n Experience in building agentic AI systems and agentic workflows \n • \n Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production \n • \n Proficiency in designing distributed systems for model training, evaluation, and online inference at petabyte scale \n • \n Experience defining AI model governance processes, including producibility, lineage tracking, and automated retaining schedules \n • \n Demonstrated ability to influence architectural decisions across multiple AI product lines or platforms \n\n \n Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. \n \n The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. \n Cambridge, MA: $197,300 - $225,100 for AI Engineer 4\n \n McLean, VA: $197,300 - $225,100 for AI Engineer 4\n \n New York, NY: $215,200 - $245,600 for AI Engineer 4\n \n San Francisco, CA: $215,200 - $245,600 for AI Engineer 4\n \n San Jose, CA: $215,200 - $245,600 for AI Engineer 4\n \n \n \n \n \n \n \n \n \n \n \n \n \n Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. \n This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.\n \n Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. \n This role is expected to accept applications for a minimum of 5 business days.\n \n No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.\n \n \n If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. \n \n For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com \n \n Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. \n \n Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

AI Engineer 4 (AI Foundations, LLM Core and Agentic AI)\n \n \n At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent — along with our deep experience in machine learning — position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. \n \n Team Description: \n The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. \n \n What You’ll Do: \n\n • \n Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One. \n • \n Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, agents and multi-agent workflows, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc. \n • \n Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, PyTorch, and more. \n • \n Invent and introduce state-of-the-art foundation model optimization techniques to improve the performance — scalability, cost, latency, throughput — of large scale production AI systems. \n • \n Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One. \n • \n Own the end-to-end architecture for complex AI systems - ensuring maintainability, observability, and ethical alignment \n • \n Define and maintain service-level objectives (SLOs) for AI reliability, including latency, uptime, and model performance drift \n • \n Collaborate with infrastructure engineering to optimize GPU/TPU utilization and accelerate model inference pipelines \n • \n Lead cross-functional technical reviews for new AI system deployments, ensuring security, data governance, and compliance standards are met \n • \n Mentor Principal and Senior Associates on scalable design, performance tuning and research-to-production translation \n\n \n The Ideal Candidate: \n\n • \n You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good \n • \n Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production \n • \n You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven \n • \n You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enables you to see and exploit optimization opportunities that others miss \n • \n You are a resilient trailblazer who can forge new paths to achieve business goals when the route is unknown \n\n \n Basic Qualifications: \n\n • \n Bachelor's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 2 years of experience developing AI and ML algorithms or technologies \n • \n At least 4 years of experience programming with Python, Go, Scala, CUDA, or Java \n\n \n Preferred Qualifications: \n\n • \n Experience leading development AI systems with tradeoff decisions around cost, latency, throughput and accuracy \n • \n 6 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) \n • \n Experience designing, developing, delivering, and supporting AI services \n • \n Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, CUDA, or Golang \n • \n Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost \n • \n Experience in building agentic AI systems and agentic workflows \n • \n Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production \n • \n Proficiency in designing distributed systems for model training, evaluation, and online inference at petabyte scale \n • \n Experience defining AI model governance processes, including producibility, lineage tracking, and automated retaining schedules \n • \n Demonstrated ability to influence architectural decisions across multiple AI product lines or platforms \n\n \n Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. \n \n \n The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. \n Cambridge, MA: $197,300 - $225,100 for AI Engineer 4\n \n McLean, VA: $197,300 - $225,100 for AI Engineer 4\n \n New York, NY: $215,200 - $245,600 for AI Engineer 4\n \n San Jose, CA: $215,200 - $245,600 for AI Engineer 4\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. \n This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.\n \n Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. \n This role is expected to accept applications for a minimum of 5 business days.\n \n No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.\n \n \n If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. \n \n For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com \n \n Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. \n \n Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

AI Engineer 4 (Gen AI Platform Services)\n \n \n At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent — along with our deep experience in machine learning — position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. \n \n Team Description: \n The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. \n \n What You’ll Do: \n\n • Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One.\n, • Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, agents and multi-agent workflows, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc.\n, • Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, PyTorch, and more.\n, • Invent and introduce state-of-the-art foundation model optimization techniques to improve the performance — scalability, cost, latency, throughput — of large scale production AI systems.\n, • Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One.\n, • Own the end-to-end architecture for complex AI systems - ensuring maintainability, observability, and ethical alignment\n, • Define and maintain service-level objectives (SLOs) for AI reliability, including latency, uptime, and model performance drift\n, • Collaborate with infrastructure engineering to optimize GPU/TPU utilization and accelerate model inference pipelines\n, • Lead cross-functional technical reviews for new AI system deployments, ensuring security, data governance, and compliance standards are met\n, • Mentor Principal and Senior Associates on scalable design, performance tuning and research-to-production translation\n\n \n The Ideal Candidate: \n\n • You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good\n, • Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production\n, • You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven\n, • You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enables you to see and exploit optimization opportunities that others miss\n, • You are a resilient trailblazer who can forge new paths to achieve business goals when the route is unknown\n\n \n Basic Qualifications: \n\n • Bachelor's Degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 2 years of experience developing AI and ML algorithms or technologies\n, • At least 4 years of experience programming with Python, Go, Scala, CUDA, or Java\n\n \n Preferred Qualifications: \n\n • Experience leading development AI systems with tradeoff decisions around cost, latency, throughput and accuracy\n, • 6 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud)\n, • Experience designing, developing, delivering, and supporting AI services\n, • Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, CUDA, or Golang\n, • Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost\n, • Experience in building agentic AI systems and agentic workflows\n, • Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production\n, • Proficiency in designing distributed systems for model training, evaluation, and online inference at petabyte scale\n, • Experience defining AI model governance processes, including producibility, lineage tracking, and automated retaining schedules\n, • Demonstrated ability to influence architectural decisions across multiple AI product lines or platforms\n\n \n Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. \n \n \n The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. \n Cambridge, MA: $197,300 - $225,100 for AI Engineer 4\n \n McLean, VA: $197,300 - $225,100 for AI Engineer 4\n \n New York, NY: $215,200 - $245,600 for AI Engineer 4\n \n San Jose, CA: $215,200 - $245,600 for AI Engineer 4\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. \n This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.\n \n Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. \n This role is expected to accept applications for a minimum of 5 business days.\n \n No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.\n \n \n If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. \n \n For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com \n \n Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. \n \n Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Machine Learning Engineer 4 - Manager IC\n \n \n Do you love building and pioneering in the AI and technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors who love to solve real problems and meet real customer needs. We are seeking Machine Learning Engineers who are passionate about leveraging cutting-edge open source frameworks, advanced algorithms, and emerging technologies to join our team. As a Machine Learning Engineer, you’ll have the opportunity to be on the forefront of driving major AI transformations and scaling production models across Capital One. \n \n As part of the Enterprise ML Platform team, you will build and evolve the high-throughput, multi-tenant training platform that powers model workflows across Capital One—ranging from classical ML to GenAI fine-tuning and distributed computing with Ray, Spark, and Dask. Owning the Kubeflow Pipelines v2 application layer on Amazon EKS, the team develops internal Python and Go SDKs, custom Kubernetes operators, and developer tooling that abstract complex infrastructure for critical, regulated workloads. In this role, you will integrate agentic AI into modern engineering lifecycles and contribute directly to upstream open-source Kubeflow, balancing fast-paced feature delivery with enterprise-grade platform stability and security. \n What You’ll Do: \n\n • The MLE role overlaps with many disciplines, such as Ops, Modeling, and Data Engineering. In this role, you'll be expected to perform many ML engineering activities, including one or more of the following:\n, • Design, build, and/or deliver ML models and components that solve real-world business problems, while working in collaboration with the Product and Data Science teams\n, • Inform your ML infrastructure decisions using your understanding of ML modeling techniques and issues, including choice of model, data, and feature selection, model training, hyperparameter tuning, dimensionality, bias/variance, and validation)\n, • Solve complex problems by writing and testing application code, developing and validating ML models, and automating tests and deployment \n, • Collaborate as part of a cross-functional Agile team to create and enhance software that enables state-of-the-art big data and ML applications\n, • Retrain, maintain, and monitor models in production\n, • Leverage or build cloud-based architectures, technologies, and/or platforms to deliver optimized ML models at scale\n, • Construct optimized data pipelines to feed ML models\n, • Leverage continuous integration and continuous deployment best practices, including test automation and monitoring, to ensure successful deployment of ML models and application code \n, • Ensure all code is well-managed to reduce vulnerabilities, models are well-governed from a risk perspective, and the ML follows best practices in Responsible and Explainable AI\n, • Use programming languages like Python, Scala, or Java\n\n \n Basic Qualifications: \n\n • Bachelor's Degree or higher in Computer Science, Machine Learning or a related quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Engineering)\n, • At least 4 years of experience programming with Python, Java, Golang, or C++\n, • At least 4 years of Machine Learning experience using industry standard frameworks PyTorch or Tensorflow and libraries (Pandas, NumPy, Scikit-learn)\n, • At least 4 years of experience using and operating large scale distributed systems (Spark, Ray) to prepare AI or Machine Learning data\n, • At least 2 years of experience deploying and operating Machine Learning solutions in production and operating production services in the cloud (AWS, GCP, Azure) and using Kubernetes to manage large scale containerized Machine Learning software systems\n\n \n Preferred Qualifications: \n\n • Master's or Doctoral Degree in Computer Science, Electrical Engineering, Mathematics, or related field\n, • 3+ years designing, training, optimizing, and evaluating modern ML models across architectures (e.g., Transformers, CNNs, RNNs) and paradigms (supervised, unsupervised, reinforcement learning), including loss design, hyperparameter tuning, and diagnostic debugging.\n, • 3+ years architecting and scaling distributed, end-to-end ML systems, from production-ready training/evaluation data pipelines to algorithm and infrastructure optimization.\n, • 3+ years managing ML workloads using Docker, Kubernetes, and pipeline orchestration tools (e.g., Kubeflow is a strong plus).\n, • 3+ years applying modern software best practices (CI/CD, version control, automated testing, code reviews) and deploying resilient systems with progressive rollout strategies (blue/green, canary/one-box), monitoring, alerting, and incident response planning.\n, • 1+ years of experience as a technical lead developing ML solutions using industry best practices, patterns, and automation \n, • Authored/co-authored a paper on a ML technique, model, or proof of concept\n\n \n At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (e.g. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-3, and O-1, or any other forms of work authorization that require immigration support from an employer). \n \n \n The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. \n McLean, VA: $197,300 - $225,100 for Machine Learning Engineer 4\n \n New York, NY: $215,200 - $245,600 for Machine Learning Engineer 4\n \n San Jose, CA: $215,200 - $245,600 for Machine Learning Engineer 4\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. \n This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.\n \n Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. \n This role is expected to accept applications for a minimum of 5 business days.\n \n No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.\n \n \n If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. \n \n For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com \n \n Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. \n \n Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Job DescriptionAbout Culligan Quench Culligan Quench’s purpose is to impact people’s lives and improve the earth by helping to eliminate the 500 million plastic bottles consumed each year. We play a front-line role in the battle against single-use plastic water bottles by delivering on-demand filtered water solutions to more than 120,000 healthy and environmentally conscious customers across North America. Our bottle-free water coolers, ice machines, sparkling water dispensers and coffee brewers purify the existing water supply, providing an endless supply of clean water and water-based beverages for a fixed monthly fee, typically under a long term bundled service and rental subscription agreement. Culligan Quench has grown from a small regional company to an international leader that had a successful NYSE public offering in 2016 and is now a strategic company owned by private equity backed Culligan. Headquartered in King of Prussia, PA, Quench has more than 1,600 team members operating out of more than 90 locations across North America and Puerto Rico. For more information visit https://quench.culligan.com/ About Culligan There’s nothing more fundamental to life on Earth than water. At Culligan, we believe transforming water can transform the world. That's why we offer expert water services and industry-leading solutions globally. Local Culligan teams deliver better drinking water to people at work, at home and on the go. With expertise across service, science and sustainability, Culligan turns water you can live with into water you can love. For more information visit www.culligan.com. Values: 5CsCulligan as OneCustomers come firstCommitment to InnovationCourage to do what's rightConsistently deliver exceptional results Field Service TechnicianPay: $25.52 - $26.00per hour (based on experience and location) Schedule: Monday - Friday, 7:00 AM–4:00 PM (may vary by market) Please Apply Only if You Have All of the Following:Mechanical aptitude: Experience working with tools or repairing equipment. Driving experience: Comfortable operating a vehicle for work purposes and familiar with routes/GPS (experience may be in a company or personal vehicle). Professional, service-minded demeanor: Good customer service and communication skills. Valid, active driver’s license.At least 21 years of age (required to operate company vehicles). What We Offer Competitive hourly rate with overtime potential. Medical, Dental, and Vision insurance starting Day 1. 401(k) match of 50% up to 6%. 10 paid holidays plus PTO. Company take-home vehicle, gas card, and tools. Paid training and ongoing career development opportunities. Position Overview The Field Service Technician installs, maintains, and repairs company equipment, including filtered water systems, ice machines, sparkling water dispensers, and coffee brewers. This role is customer-facing and requires a professional demeanor, technical skill, and a commitment to safe work practices. We provide hands-on training to ensure success in the position. Responsibilities Drive a company vehicle to customer locations to install, troubleshoot, and maintain equipment. Routinely replace water filters, clean and sanitize tanks, change UV bulbs, and clear water lines. Inspect equipment for leaks, malfunctions, and safety concerns. Follow company and customer safety policies and site procedures. Maintain company vehicle per policy, including mileage and maintenance logs. Safely transport and operate equipment and tools. Document service work using a tablet or mobile device. Provide professional and timely customer service at each site visit. Maintain regular and reliable attendance. Requirements Basic computer skills to record service and communicate with team members. Ability to lift 70+ lbs, bend, squat, and climb ladders. High school diploma or equivalent (technical school training preferred). Ability to pass a pre-employment background check and drug screen. Beware of fake job offers falsely claiming affiliation with our company. • We never request banking details or other personally identifiable information during interviews. • Our recruiters will never ask prospective employees for payment to apply for a position or as a condition of employment. • Official emails are from our domain. Our approved emails will come from @quenchwater.com. Verify offers through our official HR channels to safeguard your privacy and security. If you have any questions or suspicions regarding the authenticity of any job posting or communication allegedly by or on behalf of Quench, please contact us immediately at jobs@quenchwater.com We are proud to be an Equal Opportunity Employer. Quench provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard to sex, sexual orientation, race, color, religion, gender, national origin, ethnicity, age, disability, marital or family status, pregnancy, military status, veteran status, genetic information or any other category protected by federal, state and local laws. This policy applies to all aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, benefits, training, social and recreational programs. All such employment decisions will be made without unlawfully discriminating on any prohibited basis. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Job Description Manhattan Motorcars is looking for talented, detail-oriented, and dedicated professionals to join our team and ensure the bright future of our franchise. If you are personable, energetic and of high integrity, this is fantastic opportunity to take the next step in your automotive career. Our certified technicians are highly trained in the industry with an ongoing commitment to customer care! If you want to sell or service one of the most desired brand names in North America, we welcome you to apply to any of our open opportunities. What We Offer • Medical, Dental and Vision, • 401K Plan, • Paid sick time off and vacation, • Growth opportunities, • Family owned and operated, • Long term job security Technician Specific Benefits • Air-conditioned shop, • State-of-the-art, brand new facility with air-conditioned and cutting-edge technology, • Shop equipped with the newest technology and equipment, • Uniforms provided, • Discounts on products and services, • Work environment OSHA certified to current Air Quality Standards, • Highly productive shop, • Career advancement opportunities, promote from within, • ASE and state inspection certification reimbursement and all training expenses paid to further your career, • Continued education, manufacturer hands on and web-based training, • Clean and professional work environment, • Competitive wages Responsibilities • Perform work specified on the repair order with efficiency and in accordance with dealership, • Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment, • Diagnosing, maintaining, and repairing vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc., • Communicate directly with the Service Advisor so that customers can be informed if any additional service is needed. Providing an estimate of time needed for additional repairs, • Executing repairs under warranty to manufacturer specifications Qualifications • ASE Certification preferred, • Entry level qualifications, including Diagnostic, Electrical and Engine Repair, • Must hold a high school diploma or equivalent, • Excellent customer service skills, • Basic Computer skills, • Positive, friendly attitude, along with a customer service mentality, • Enjoy working in a fast-paced environment, • Team player, • valid driver’s license, • Ability to learn new technology, repair and service procedures and specifications Able to operate electronic diagnostic equipment Compensation Range • $40,000 - $120,000 annually, base hourly plus commission, subject to performance. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description As a Field Service Technician (New York City) at Checkpoint Systems, you will be on the go traveling to our retailers in your assigned region on a daily basis– being the face of the company to our customers. This candidate is responsible for installing and repairing all Checkpoint products, training customers on the use of our products, and completing on-site surveys as required. Job Duties: • Installs and maintains Checkpoint’s products and systems., • Maintains accurate parts inventory., • Maintains daily requirements for documentation, system updates and timely communications., • Follows company and OSHA safety guidelines and incorporates safety standards into all activities., • Trains customers on the use of systems., • Works with internal service departments to ensure responsiveness along with service and installation standards are met., • Interfaces with customers to resolve installation and service issues., • Provides site surveys, photos, and related documentation for sales/services as required., • Interfaces with other departments to maximize efficiencies, effectiveness and profitability throughout the installation and service process., • Collaborates with other field resources and internal departments to meet established goals and objectives while maintaining profitability within the North American Services Organization., • Other duties as assigned by manager. Education: • 2-year AA degree, BSET in electronics, equivalent military training, or industry experience. Experience: • Experience with electronic test equipment and digital meters, • Hands-on experience EAS, • Hands on experience with RFID a plus Knowledge, Skills, & Abilities: • Ability to read and understand blueprints and technical documentation., • Understanding customer requirements., • Network Certification a plus., • Valid motor vehicle driver’s license in current state of residence., • Clean motor vehicle driving record clear of egregious driving violations., • Attention to detail and proven ability to produce quality work., • Ability to work independently and in a team environment., • Strong problem solving and customer service skills., • Ability to communicate technical issues and corrective actions to customers., • Computer proficiency., • Strong verbal and written communication skills., • Ability to lift at least 85 lbs. and 25 lbs. overhead., • Ability to operate a circular saw to cut floors for wire routing., • Ability to work on lifts, ladders, and new and existing construction sites., • Previous construction work experience is a plus., • Ability to travel for service or installation projects (10-25%)., • A standard work schedule will be set, although some jobs may require an earlier/later shift in schedule and/or may require overnight stays. Job Type: Full-Time Pay: $26.44-$33.65 / hour Benefits: • 401 (k), • 401 (k) Matching, • Medical Insurance, • Dental Insurance, • Vision Insurance, • Life Insurance, • Employee Assistance Program, • Employee Discount, • Paid Time Off, • Tuition Reimbursement, • Flexible Spending Account, • Health Savings Account Schedule: • Monday to Friday, • Overtime, • Weekends as needed Work Location: On the road, New York City, NYC boroughs and surrounding areas. \nCompany Description WHO WE ARE: At the forefront of innovation, we drive excellence across industries like retail, fashion, logistics and more. Through cutting-edge RFID solutions, we optimize operations, enhance security and elevate efficiency. Our passion for innovation fuels customized answers to industry challenges, delivering unparalleled accuracy and visibility. WHO WE ARE: At the forefront of innovation, we drive excellence across industries like retail, fashion, logistics and more. Through cutting-edge RFID solutions, we optimize operations, enhance security and elevate efficiency. Our passion for innovation fuels customized answers to industry challenges, delivering unparalleled accuracy and visibility.

Job Description Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. With clients at the heart of all we do, our people, knowledge, and technology power our connected ecosystem of health, safety and security solutions and services. We are seeking a detail-oriented Embedded Service Technician to support our Security Technology Services team. This role will work closely with the Senior Security Integration Professional to coordinate projects, provide operational support, and ensure the smooth delivery of integrated security solutions. The ideal candidate will have a solid foundation in CCure, American Dynamic, and Victor technologies, along with strong organizational and communication skills. This is an excellent opportunity for a professional with technical experience who is looking to grow into a leadership position. Responsibilities: • Assist in the scheduling, coordination, and tracking of security integration projects from initiation through completion., • Lead installation, programming, and maintenance of CCure access control systems., • Installation and management of access control and video management servers and systems, including the setup, programming, and configuration., • Integration of related and interconnected systems (e.g. access control, intrusion detection, video management, visitor management)., • Diagnosis and resolution of client issues with security software, CCTV hardware and computer components and software. Provide onsite and remote technical assistance as needed., • Deploy, configure, and troubleshoot cameras, ensuring seamless integration with VMS and access platforms., • Manage and supervise subcontractors and technical staff to ensure quality, compliance, and project timelines are met., • Provide field-level support for networking, programming, and integration challenges., • Serve as a point of contact for clients regarding scheduling, updates, and minor troubleshooting requests., • Coordinate with subcontractors and vendors to ensure timely delivery of materials and services, • Maintain project documentation, including work orders, equipment lists, change orders, daily logs, and status reports., • Performing project specific activities supporting all Centralized Services Minimum Requirements: • Bachelor’s or 4-year Degree in computer science, technology or engineering related field required., • 3–5 years of experience in security system integration, operations, or project coordination., • Advanced certifications in Software House/CCure access control systems, and American Dynamics CCTV systems are required., • Familiarity with access control, surveillance, low-voltage cabling, and electronic locking devices., • Strong organizational skills with the ability to manage multiple priorities simultaneously., • Excellent written and verbal communication skills with a client-focused mindset, • Problem solving methodology and proven analytical ability, • Excellent verbal and written communication skills, • Strong technical skills and understanding of software, networking and systems development, • Ability to act in an autonomous role with little supervision STC offers comprehensive benefits including: • Highly competitive salary, • Company Vehicle, • Medical, Dental, Vision, and Life Insurance, • Company Paid Short Term and Long-Term Disability, • Paid vacation, holiday and sick time, • 401K with 60% Match up to 6% of salary, • Employee assistance programs (EAP), • Company training programs, • Employee growth opportunities, • Leadership development programs, • Educational assistance, • Wide variety of employee discounts on travel, equipment, and more! We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.

Senior Project Manager – Banking Client \n \n Position: Senior Project Manager \n Industry: Banking / Financial Services \n Experience: 10+ Years \n Employment Type: Full-Time \n Location: Hybrid – Rutherford NJ or Dallas TX Requirement \n \n Job Summary \n \n We are looking for an experienced Senior Project Manager to lead and manage complex technology projects for a leading banking client. The ideal candidate will have strong experience managing large-scale banking/financial services projects, cross-functional teams, technology delivery, stakeholder management, risk management, and project governance. \n \n The candidate should be comfortable working with senior business and technology stakeholders and driving projects from initiation through successful delivery. \n \n Key Responsibilities \n \n • Lead end-to-end delivery of complex technology projects within a banking/financial services environment. \n • Define project scope, objectives, deliverables, timelines, milestones, and success criteria. \n • Develop and maintain detailed project plans, schedules, budgets, RAID logs, and governance reports. \n • Manage multiple workstreams and coordinate cross-functional teams across technology, business, product, infrastructure, security, data, and operations. \n • Work closely with business stakeholders, technology leadership, product owners, architects, engineering teams, and vendors. \n • Track project progress against agreed timelines, budget, scope, and quality standards. \n • Identify project risks, issues, dependencies, and constraints and drive timely resolution. \n • Establish strong project governance and provide regular status updates to senior management. \n • Manage project change requests, scope changes, resource requirements, and delivery dependencies. \n • Coordinate release planning, testing, UAT, production deployment, and post-production activities. \n • Ensure projects comply with banking security, regulatory, audit, risk, and compliance requirements. \n • Manage third-party vendors and offshore/onshore delivery teams where applicable. \n • Drive Agile/Scrum ceremonies and ensure effective collaboration between product and engineering teams. \n • Facilitate executive-level meetings, steering committee meetings, project reviews, and stakeholder discussions. \n • Monitor KPIs, project metrics, delivery quality, and overall project health. \n • Ensure proper project documentation, process adherence, and audit readiness. \n • Proactively identify opportunities to improve delivery processes, efficiency, and project outcomes. \n \n Required Skills & Experience \n \n • 10+ years of overall IT experience, with significant experience in project/program management. \n • Strong experience working with Banking, Financial Services, Capital Markets, Payments, Lending, Cards, Risk, or related financial domains. \n • Proven experience managing large-scale technology projects from initiation to production. \n • Strong knowledge of SDLC, Agile, Scrum, Waterfall, and hybrid delivery methodologies. \n • Experience managing distributed onsite/offshore teams. \n • Strong stakeholder and executive management experience. \n • Excellent understanding of project planning, estimation, resource management, budgeting, risk management, and delivery governance. \n • Experience working with engineering teams across technologies such as Java, .NET, Python, APIs, cloud, databases, data platforms, or modern enterprise applications. \n • Strong understanding of application development, integration, APIs, databases, cloud platforms, and enterprise architecture. \n • Experience with JIRA, Confluence, MS Project, Azure DevOps, or similar project management tools. \n • Strong communication, presentation, negotiation, and problem-solving skills. \n • Ability to manage multiple priorities and projects in a fast-paced banking environment. \n \n Preferred Qualifications \n \n • PMP, PMI-ACP, Scrum Master, SAFe, or equivalent certification. \n • Experience with cloud transformation, digital banking, modernization, data/analytics, AI/GenAI, API modernization, or application transformation projects. \n • Experience managing projects involving regulatory, compliance, security, or audit requirements. \n • Experience working with large financial institutions or banking clients. \n • Strong vendor and third-party management experience. \n \n Key Competencies \n \n • Project & Delivery Management \n • Banking / Financial Services Domain \n • Stakeholder Management \n • Risk & Issue Management \n • Budget & Resource Management \n • Agile / Scrum / Waterfall \n • Executive Communication \n • Vendor Management \n • Technology Delivery \n • Project Governance \n • Change Management \n • Strategic Planning \n • Team Leadership \n \n Education \n Bachelor’s degree in Computer Science, Information Technology, Engineering, Business Administration, or a related field. \n \n Preferred: PMP / PMI / Agile / Scrum certification. \n Ideal Candidate Profile \n The ideal candidate should be a hands-on and highly experienced technology Project Manager who understands both business and technology delivery. Banking domain experience is strongly preferred, along with demonstrated success managing complex projects involving multiple teams, vendors, technologies, and senior stakeholders. \n

Job Description If you are a current YAI employee, please click this link to apply through your Workday account. Key/Essential Functions & Responsibilities Responsible for the overall supervision, protection and care of youth supported at all times, including maintenance of program guidelines for the protection of individuals, facilitating learning and training in fire safety and identifying and appropriately escalating signs of an individual’s potential harm to self or others. Provides all services in accordance with agency philosophy and department practices and in compliance with Federal, State, Local and regulatory requirements, specifically NYS Office of Mental Health (OMH) and escalates concerns or questions to supervisor. Supports children in attaining their own unique, behavioral, emotional, intellectual and developmental gains, interacting and intervening as prescribed by individual treatment plans by teaching and fostering skill development, supporting and maximizing strengths, interests and abilities and displaying patience and tolerance while providing therapeutic support to facilitate returns to their homes. Develops an understanding of specific needs of children during their stays, providing support in a variety of settings and in accordance with each youth’s individualized service plan, developing and maintaining appropriate and positive relationships by demonstrating proper social boundaries, actively involving youth in all facets of programming and displaying supportive demeanor and an unconditional positive regard for the youth. Ensures health, wellness and safety of the youth we support by maintaining a physically and emotionally safe, secure, organized and clean therapeutic environment, which includes performing regular laundry and cleaning duties, as needed, providing appropriate supervision and managing crisis situations while adhering to applicable policies, procedures and regulations. Utilizes appropriate therapeutic crisis intervention deescalation techniques and/or prescribed interventions (proximity, time and space, caring gestures, etc.), responding timely and appropriately to redirect or prompt youth experiencing stress and/or self-injurious behavior. Ensures the needs of the youth supported are met by adhering to person-centered individualized plans, supporting therapeutic interventions and activities, encouraging socialization and stabilization and reporting any changes in behavior or other signs and symptoms to clinical and/or leadership team. Assists with a variety of tasks for youth we support, ensuring adherence to applicable and/or mandatory activity schedules as appropriate/authorized, including: Providing or supporting personal care, such as laundry and housekeeping. Assisting with other activities of daily living (ADLs), which may include intimate care or personal hygiene. Observing to ensure that medication is taken as prescribed. Assisting with homework or other remote learning educational activities. Teaching/developing skills. Assisting in communication, self-expression and resolving disputes amongst youth. Providing supervision for and/or planning and preparing balanced meals and snacks in accordance with dietary restrictions and guidelines of modified diets. Transporting and escorting youth on recreational activities, medical appointments and/or to other mandatory activities, such as school, etc. Utilizes safe and appropriate handing procedures when working with youth and implements infection control protocols. Understands behavior as communication and employs person-centered thinking to support positive interactions and prevent further escalation. Collects, records and summarizes data regarding youth supported including charting where prescribed by treatment plan and responses to therapeutic interventions, behaviors, signs, symptoms, setting events, triggers and effective interventions in accordance with all applicable requirements. Completes all paperwork and written records related to individual treatment in appropriate formats, including but not limited to medical and medication management and monitoring, treatment records, progress, behavior and incident reports, data collection, billing records, charting and daily notes accurately, timely and in compliance with all relevant laws, rules and/or regulations. Appropriately documents all interactions with any external entity regarding youth supported, including families and reports errors, incidents or emergencies in compliance with all applicable requirements, including reporting incidents of child maltreatment, neglect and/or abuse. Participates in interdisciplinary team or other program/staff meetings and reviews communication, shift or other logs to receive updates and information relating to treatment plans, program operations and youth supported, including admissions and discharges and regularly provides feedback and information to other members of the team to support stabilization of youth supported. Identifies and reports maintenance, upkeep and/or safety concerns to Program Supervisor or appropriate designee. Completes and maintains all necessary trainings and/or certifications, including specialized trainings such as TCI, to ensure compliance with YAI policies and all applicable rules or regulations and applies skills. Provides coverage for other Therapeutic Youth Support Staff as requested, which may include assisting at an off-site location (e.g. hospital) based on needs of program and/or youth supported and/or remaining on shift to ensure maintenance of minimum coverage levels for program. May be required to operate YAI motor vehicle to transport youth to and/or from residence, school, appointments or other locations in the community on a regular basis, with appropriate credentials. Complies with all Federal, State, Local and other relevant regulatory agency requirements, including the Health Insurance Portability and Accountability Act (HIPAA) and cooperates with appropriate entities in any inspection, inquiry or investigation. Performs all other duties, as assigned. Minimum Qualification Requirements including education, experience, licensure/certification, etc. and essential physical capabilities (e.g. lifting, assisting lifting, standing, etc.) Must be at least 18 years of age. Bachelor’s degree in a human services field; or High School Diploma or its educational equivalent and two (2) years of experience serving individuals with mental or behavioral health needs and/or individuals in crisis; or Satisfactory equivalent combination of education, experience and/or training. Ability to meet essential physical demands of position including frequent walking, sitting, standing, bending, twisting, stooping, kneeling, crouching, pushing, pulling and reaching with hands and arms; use hands to handle, finger or feel objects, tools or controls; assisting with lifting/moving individuals of any weight with assistance of mechanical lifts or other equipment and/or pushing individuals in wheelchairs; lifting and/or moving up to 25 pounds on occasion; having the physical capacity to work with and implement emergency interventions as per the person’s Individual Service Plan if/as needed, including lifting/moving individuals of any weight with or without assistance of equipment and/or other staff, which may include running. Effective written and oral communication skills, including the ability to appropriately document services provided for billing and tracking purposes. Commitment to maintaining the highest levels of ethical standards and integrity and enthusiasm for working with children. Willingness to take initiative and ability to demonstrate positivity, patience, empathy and compassion while supporting youth who are in crisis and to effectively self-regulate emotions in stressful situations. Ability and willingness to assist with a variety of supports and ADLs as requested, which may include exposure to and/or handling of bodily fluids. Basic computer skills, including email, utilizing Workday and related electronic medical record and/or other documentation systems to complete tasks. Must hold or obtain and maintain or complete all program-specific trainings and/or certifications in accordance with individualized needs, conditions and/or OMH regulations, as assigned by supervisor. Ability to develop and maintain effective and appropriate relationships with youth supported, in alignment with YAI’s mission and vision. Ability to remain calm and to exercise good judgment and problem-solving ability during unanticipated challenges that relate to safety and security issues. Ability to work beyond regularly scheduled hours/shift and/or to report to work as scheduled on holidays, in inclement weather or during other emergencies to maintain minimum coverage requirements of program, unless otherwise authorized. Preferred Qualification Requirements (desired requirements beyond MQRs above) Valid Driver’s License Familiarity with behavioral/mental health diagnoses Experience working with children in crisis or with mental/behavioral health needs and/or in a residential services setting Compensation: $22.00 hourly All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran. YAI is an Equal Opportunity Employer. To ensure fairness, safeguard transparency, and promote an equitable workforce environment, YAI Network prohibits the practice of nepotism in the workforce and hiring process.

Job Description We are seeking a highly skilled and experienced ServiceNow Operations Manager to join our team at Forhyre LLC. The successful candidate will be responsible for managing and leading multiple strategic projects, collaborating with internal and external stakeholders, and ensuring the successful delivery of ServiceNow operations. Qualifications: • 12+ years' experience with software development, design, and architecture, • Bachelor's degree in Computer Science, Information Technology, or related field (Master's preferred)., • 7+ years' experience in solution architecture with emphasis on implementation of SNOW technical solutions, • 8+ years' experience in Agile practices, building software in an enterprise environment., • ServiceNow Certified Implementation Specialist and Certified Application Developer certifications., • Proven experience as a technical leader in ServiceNow implementations, with a deep understanding of ITSM and other ServiceNow modules., • Strong expertise in ServiceNow scripting, workflows, and integrations., • Deep enterprise architecture experience, including technical, business, security, and data architecture, • The ability to set clear and challenging goals while committing the organization to improved performance, tenacious and accountable in getting results., • Strong capability & ability to drive stakeholder & relationship management with all partners, • ServiceNow Certified Application Developer (CAD) or ServiceNow Certified Implementation Specialist., • Solid understanding and hands-on experience in ServiceNow modules such as Change Management, Incident Management, ITOM, IRM, ITAM, Security vulnerabilities (SecOps)., • Demonstrable experience in designing and implementing ServiceNow solutions to meet business requirements., • Experience with Agile and ITIL practices is a plus. Keys to Success in this Role: • Proven ability to work cross-functionally with teams to deliver successful projects., • Excellent problem-solving skills and ability to think critically., • Strong written and verbal communication skills and client facing skills., • Strong organizational skills with the ability to multitask and prioritize multiple priorities., • Work independently with minimal direction., • Ideal candidates would be ServiceNow experts, and certified. If you meet these qualifications and are excited about the opportunity to join our team at Forhyre LLC, please submit your application for consideration.

Company Description: \n \n SUNY Maritime College located on a 55-acre scenic waterfront property on the outskirts of New York City on the Throggs Neck peninsula where the East River meets Long Island Sound. The campus blends the best of two worlds: a comfortable college-town feel with the greatest city in the world. An impressive view of the sound extends toward the North Atlantic, yet only a few miles away are Yankee Stadium and midtown Manhattan. SUNY Maritime offers an array of employment opportunities stemming from entry level to professional positions which encourage growth and development among its employees. \n \n \n Job Description: \n \n COLLEGE BACKGROUND: The State University of New York Maritime College is an undergraduate and graduate institution focused on engineering, business, science, and maritime transportation. SUNY Maritime College was founded in 1874 and holds the distinction of being the first and largest maritime school in the United States. The College is located at historic Fort Schuyler in Throggs Neck, New York, just 14 miles from midtown Manhattan. \n Facts-at-Glance \n Founded 1874 \n\n • A four-year college of the 64-campus State University of New York (SUNY)\n, • The oldest and largest maritime college in the country\n, • Marine Engineering and Naval Architecture programs are ABET accredited\n, • Home of the Empire State VI, a 17,000 ton, 565-foot training ship\n, • Cadets travel to at least 12 foreign countries during three Summer Sea Terms\n, • NCAA Division III member of the Skyline Conference and ECFC Football Conference\n\n POSITION SUMMARY: \n The Head Athletic Trainer coordinates all aspects of New York Maritime College's Athletic Training Facility. This \n position will be responsible for coordinating all elements of Athletic Training and Sports Medicine including, but not \n limited to: Student-Athlete clearance, treatment, return to play protocols, rehabilitation programs, practice coverage, \n competition coverage, etc. This position will directly report to the Director of Athletics. \n POSITION DUTIES, RESPONSIBILITIES AND COMPETENCIES: \n Head Athletic Trainer: \n\n • Oversee the evaluation and treatment of student-athletes for injuries, rehabilitation protocols, prevention programs,testing, and other athletic training procedures\n, • Assign assistant athletic trainer sport teams for practice, home and away events, and special events hosted by the institution\n, • In consultation with assistant trainer assigned to each team, design and implement preseason exercise and rehabilitation programs for student-athletes with histories of injuries or test results that warrant such programs\n, • In consultation with assistant trainer assigned to each team, make decisions regarding upgrading of rehabilitation programs according to periodic reevaluation of injured student-athletes\n, • Oversee assistant trainer maintenance of individual student-athlete files with regard to testing, prevention, and rehabilitation program results; records of training-room visits; athletic injury reports; and other data files related to the treatment of student-athletes\n, • Supervise the athletic training room and maintain regular hours in the training room\n, • Develop and supervise treatment protocols to be executed by assistant trainer\n, • Ensure that all training staff operates under the instructions and recommendations of team physicians\n, • Consult with head coaches and strength and conditioning coaches to align training strategies with injury prevention and the needs of injured or recovering student-athletes\n, • Produce reports as requested by the athletic director for health and performance, coaches, or team physicians\n, • In conjunction with team physicians as required, demonstrate exemplary professional judgment and concern for the welfare of student-athletes in all decision making related to restriction or resumption of athletic participation\n, • Ensure that the entire training staff demonstrates the highest standard of professional behavior in day-to-day relationships with student-athletes and coaches\n, • Ensure that the entire training staff maintains required confidentiality related to student-athlete health information\n, • Develop an exemplary level of confidence on the part of coaches and student-athletes for professional knowledge and the performance of the training staff\n, • Complete other duties as assigned by the assistant director for health and performance or the athletic MD\n, • Conform to the highest standards of professional conduct regarding compliance with department and institutional policies and procedures and adherence to the rules and regulations of athletic governance organizations\n, • Contribute to the maintenance of good working relationships with all staff, student-athletes, and external constituents through (a) a positive and constructive approach to all tasks, (b) respect for the competencies of others, and (c) appropriate conflict resolution behavior\n, • Engages in professional development opportunities\n, • Serve as a positive role model and mentor to the student community\n, • Performs other related duties as assigned by the Director of Athletics\n\n \n \n \n \n Requirements: \n \n Required Qualifications: \n\n • Bachelor's degree in Athletic Training or related field\n, • 3-5 years of experience in the college or professional sports setting\n, • NATABOC certified, NY State licensed or eligible\n, • Strong computer, interpersonal and organizational skills\n, • Ability to travel, work evenings, weekends, and some holidays as needed\n, • Exemplary ethical conduct and conformance to NCAA rules and regulations with specific knowledge of Division III rules\n, • Posses a valid driver's license\n\n Preferred Qualifications: \n\n • Master's Degree in Athletic Training or related field\n, • Lift equipment on occasion and work in various environmental conditions\n, • Foster positive relationships and create partnerships with a wide range of constituent groups\n, • Work in a fast-paced environment, strong attention to details and keep specific timelines\n\n \n \n Additional Information: \n \n Classification/Salary Range: The Head Athletic Trainer is a UUP position. The anticipated salary range for the position is $70,000 to $90,000 annually, with an outstanding benefits package (for more information please see the UUP Benefits Summary). Salary will be commensurate with qualifications and experience. Review of applications to commence immediately and conclude when the position is filled. \n Special Notes: This is a full-time college year 10-month appointment UUP Position. Fair Labor Standard Acts (FLSA) Exempt position, not eligible for the overtime provisions of the FLSA. Internal and external search to occur simultaneously. \n Budget Title: Athletic Trainer \n Local Title: Head Athletic Trainer \n Line #: 00397 \n SUNY Maritime College is an Equal Opportunity/Veterans/Disabled/Affirmative Action employer, committed to recruiting, supporting and fostering a diverse community of outstanding faculty, staff and students. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. For our full non-discrimination statement, see: http://www.sunymaritime.edu/affirmative-action. \n SUNY Maritime College is committed to maintaining a safe environment for its students, faculty, staff, volunteers and the general public that use our facilities. Therefore, in order to ensure the hiring of employees of the highest integrity and to maintain a safe campus community, SUNY Maritime College will conduct pre-employment background investigations on all individuals for whom employment is to be offered. \n In accordance with the Title II Crime Awareness and Security Act, a copy of our crime statistics is available upon request by calling (718) 409-7305. It can also be viewed online by selecting University Police > Safety Information > Clery Safety Report (Annual Security & File Safety). \n \n \n Application Instructions: \n \n Persons interested in the above position should apply online. Please submit: \n\n • Cover letter \n, • Resume/CV \n, • Statement addressing how past and/or potential contributions to diversity, equity, and inclusion will advance Maritime's commitment to inclusive excellence \n, • Names and contact information of three professional references \n\n \n Returning Applicants - Login to your SUNY Maritime Careers Account to check your completed application, check/edit your profile or to upload additional documents. \n \n \n \n \n Compensation details: 70000-90000 Yearly Salary \n \n \n \n \n PIf8039b55b2a0-25405-42039542

Job Description Job Description: Telecom Engineer Position: Telecom Engineer Job Summary We are seeking a skilled Telecom Engineer responsible for designing, implementing, maintaining, and troubleshooting telecommunications systems and network infrastructure. The role involves supporting voice, data, transmission, and communication platforms while ensuring reliable, high-quality, and secure telecom services. Key Responsibilities Design, install, configure, and maintain telecom infrastructure and communication systems. Monitor and troubleshoot telecom networks, voice services, and transmission links. Support PBX, VoIP, SIP, ISDN, PRI, and other voice communication technologies. Configure and maintain telecom equipment including switches, routers, gateways, Clients, and voice platforms. Perform fault analysis and resolve network, signaling, and connectivity issues. Manage call routing, numbering plans, dial plans, extensions, and telecom configurations. Conduct telecom system upgrades, migrations, backups, and performance optimization. Monitor network performance, voice quality, availability, and service-level requirements. Work with carriers/service providers for circuit provisioning, outages, and escalations. Perform installation, testing, and commissioning of telecom equipment. Maintain documentation of network diagrams, configurations, inventory, and troubleshooting procedures. Provide technical support for telecom-related incidents and user issues. Follow security standards and best practices for telecom infrastructure. Required Skills & Qualifications Bachelor's degree or diploma in Telecommunications, Electronics, Computer Science, or related field. Experience with telecom networks, voice systems, and communication technologies. Strong understanding of: SIP, VoIP, RTP, SS7, ISDN, PRI, and PSTN concepts TCP/IP networking fundamentals Routing, switching, VLANs, QoS, and IP addressing Hands-on experience with telecom platforms such as: Cisco Unified Communications Manager (CUCM) Avaya Asterisk / FreePBX Session Border Controllers (Client) Voice gateways Knowledge of telecom troubleshooting tools and network monitoring systems. Familiarity with Linux systems and command-line troubleshooting is an advantage. Experience working with telecom operators and service providers is preferred. Preferred Certifications Cisco CCNA / CCNP Collaboration VoIP/SIP certifications Network certifications Vendor-specific telecom certifications Soft Skills Strong troubleshooting and analytical skills. Ability to work under pressure and manage critical incidents. Good communication and documentation skills. Ability to collaborate with network, IT, and service provider teams. Experience Level 2 5 years of experience in Telecom Engineering, Voice Engineering, or Network Operations.

Job DescriptionRight to hire position with a major investment firm. Onsite in midtown, NYC. Job Summary The Desktop Support Consultant provides responsive, customer-focused technical support for employees across desktop, mobile, collaboration, and enterprise productivity platforms. This role is a primary point of contact for end-user technology support, ensuring incidents and service requests are resolved accurately, professionally, and in alignment with established service expectations. The Desktop Support Consultant partners with Technology Services, Information Security, Networking, and Business Applications teams to troubleshoot issues, support technology initiatives, and improve the overall employee technology experience in a fast-paced financial services environment. Essential Functions Responsibilities include, but are not limited to: • Provide Tier 1 and Tier 2 support through the ticketing system, phone, email, chat, and walk-up requests., • Diagnose and resolve hardware, software, operating system, printing, mobile device, peripheral, and connectivity issues., • Manage incidents and service requests according to established SLAs; prioritize, document, escalate, and communicate status appropriately., • Support Microsoft 365 services including Outlook, Teams, OneDrive, SharePoint, Microsoft Copilot, and related workplace productivity tools., • Install, configure, maintain, and troubleshoot desktop applications, approved software packages, endpoint configurations, and workstation images., • Configure and support laptops, desktops, mobile devices, docking stations, monitors, printers, and other end-user peripherals., • Provision and support iPhone and iPad devices using approved Mobile Device Management (MDM) solutions., • Participate in employee onboarding and offboarding, including account coordination, equipment deployment, and technology orientation., • Support financial market data platforms and business applications such as Bloomberg, FactSet, CRD, Tradeweb, LSEG Workspace, and related add-ins., • Provide audiovisual, conference room, Cisco IP telephony, IPC trading turret, and unified communications support., • Maintain workstation security updates, endpoint health, asset inventory, software records, and license information., • Perform server administration and troubleshooting, including Windows Server support, file/print services, access and permissions management, system monitoring, routine maintenance, and coordination with infrastructure teams for escalated server incidents., • Support security-related operational activities, including account access reviews, endpoint protection alerts, phishing escalations, vulnerability remediation coordination, and adherence to security policies., • Create and maintain knowledge articles, user guides, technical documentation, and support procedures., • Coordinate with vendors and third-party support providers for hardware repairs and issue resolution., • Identify opportunities to improve Service Desk processes, automation, knowledge management, and the end-user support experience., • Contribute to technology deployments, hardware refreshes, office moves, business continuity activities, shift rotations, and after-hours support as required. Qualifications • Bachelor's degree in Information Technology, Computer Science, a related field, or equivalent professional experience., • Minimum of 3 years of desktop support, service desk, or end-user support experience in an enterprise Windows environment; financial services experience preferred., • Hands-on experience administering Windows Server environments, Active Directory, Group Policy, access permissions, endpoint protection tools, and security-related incident escalation preferred., • Strong customer service, relationship management, troubleshooting, analytical, documentation, and communication skills., • Ability to prioritize multiple tasks, work independently and collaboratively, maintain attention to detail, and support occasional travel, shift rotations, and after-hours coverage., • Preferred certifications include CompTIA A , Network , Security , Microsoft certifications, or equivalent industry-recognized credentials. payrate: 40 - 50 per hour depending on experience. #LI-PP1

Job Description Job Title: Entry IT Support Specialist We are seeking an Entry IT Support Specialist to help maintain and troubleshoot the company's technical systems and support smooth day-to-day IT operations. This is an entry-level role: you will start with hands-on IT support and equipment management, and grow into more advanced work over time. We actively use AI tools in our daily work, so comfort with AI assistants is part of the job from day one. Who Thrives in This Role: You like being the person others come to when something stops working. In a given week, you might set up a new hire's laptop, sort out a printer problem, add someone to a Google Group, tidy up the asset list, and work out how an AI assistant can take a repetitive task off a colleague's plate. You try new tools on your own before anyone asks you to, and you would rather ask a question than guess. When something lands on your desk, you stay with it until it is closed — and you tell people where it stands before they have to ask. This role is probably not for you if you want a narrow, well-defined ticket queue with no interruptions. Responsibility Areas: • Provide first-line IT support for hardware, software, and network issues (laptops, desktops, printers, peripherals), and resolve support tickets within SLA guidelines., • Track and manage the inventory of IT equipment and assets (monitors, computers, peripherals), including setup, upgrades, and replacements., • Administer and troubleshoot the Google Workspace environment (Gmail, Drive, Sheets, Groups) at the account and user level., • Maintain and update troubleshooting documentation for common issues, and assist with routine system maintenance, security updates, and backup/recovery procedures., • Help maintain reporting dashboards in Google Data Studio (simple edits such as adding or adjusting tables and fields)., • Leverage AI assistants (e.g., Claude, ChatGPT, Gemini) to speed up troubleshooting, documentation, and scripting, and collaborate with the IT team to improve support workflows. Growth Path: As you build experience, you will grow into more advanced responsibilities, including maintaining and enhancing our in-house ERP system (built with TypeScript and React), developing internal automation and tools, and expanding our reporting and data pipelines. Minimum Qualifications: • Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience)., • 0 to 1+ years of experience in IT support or a similar role (entry-level candidates welcome)., • Proficiency in troubleshooting hardware and software issues across Windows and macOS., • Working knowledge of Google Workspace and basic networking concepts (LAN/WAN, VPN, firewalls)., • Familiarity with at least one programming language (JavaScript/TypeScript, Python, or Java); JavaScript/TypeScript is a plus., • Comfortable using AI assistants (e.g., Claude, ChatGPT) in daily work for drafting, debugging, and problem-solving., • Patient and approachable, willing to explain the same thing more than once, and clear in both spoken and written communication., • Ability to get up to speed on unfamiliar tools without step-by-step direction, and to own a request from intake to closure — keeping the requester informed and escalating clearly when needed., • Bilingual proficiency in English and Korean — you will support colleagues who are more comfortable in one or the other, and you can explain a technical fix plainly in both., • Willingness and flexibility to take on a broad range of IT-related and general support tasks as needed, including hands-on and ad-hoc duties. Preferred Qualifications: • Exposure to AI coding-assistant CLIs (e.g., Claude Code, Codex, Gemini CLI) and structured prompt design., • Exposure to GCP (Google Cloud Platform) and basic database concepts (MySQL, PostgreSQL)., • Experience with TypeScript, React, or Next.js., • Experience building dashboards in Google Data Studio or similar BI tools., • Interest in logistics, supply chain, or manufacturing environments., • Relevant certifications (CompTIA A+, Google IT Support, etc.). Work Hours: Full-Time (Monday – Friday, 8:30 AM – 5:30 PM) Benefits: At USP, we believe great work deserves great support. Our benefits are designed to promote your health, growth, and well-being: • Comprehensive medical, dental, and vision insurance, • Paid vacation, sick leave, and company holidays, • Performance-based bonus opportunities, • Employee recognition and years-of-service awards, • Education and professional development reimbursement, • Daily meal allowance, • Company-sponsored team lunches and dinners, • Fitness membership reimbursement, • Company-sponsored team-building and recreational activities, • Employee birthday gifts USP is an Equal Opportunity/Affirmative Action Employer — M/F/Disabled/Vets. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Description Location: New York, NY Work Model: Hybrid / flexible Industry: AI security & infrastructure (Model Context Protocol) Compensation: ~$180K base, plus performance bonus About the Company Our partner is an early-stage, fast-scaling startup building security infrastructure for the Model Context Protocol, protecting enterprises from data leaks as they adopt AI agents. Founded less than a year ago, they already have a multi-million-dollar pipeline, a deeply technical product, and backing from top-tier investors. The bar is high, the pace is fast, and the problems are genuinely hard. The Opportunity As the Founding Support Engineer, you will build the support function from scratch for enterprise customers deploying AI infrastructure. You will sit at the intersection of engineering and customers, debugging hard technical problems, defining how support runs, and making enterprise customers successful post-sale. This is a technical, customer-facing seat for someone who is both an excellent engineer and genuinely comfortable in front of people. You will join an established, professional team rather than a first-engineer situation, with rapid advancement and leadership possible within 6-12 months. Responsibilities • Own technical support for enterprise customers deploying the product, async and over Slack/Teams, • Debug issues across Python/TypeScript, PostgreSQL, HTTP requests, and Kubernetes pod logs, • Troubleshoot enterprise identity (SSO, SCIM, OAuth) and cloud infrastructure, primarily AWS (EKS/ECS, CloudWatch, VPCs), • Define SLAs, triage workflows, and escalation paths from zero to one, • Serve as the technical bridge between customers and the engineering team, • Build support tooling and documentation that reduce ticket volume over timeRequirements, • 4-6 years as an engineer, support engineer, solutions engineer, or developer success advocate; exceptional candidates with less experience considered, • Strong technical depth in enterprise infrastructure and AI systems, with experience supporting large enterprises, • Strong computer science or statistics foundation, • Startup or consulting background with real time in front of customers, • AI-native: uses MCPs and AI tools daily, with excellent written communication and a customer-first mindset, • Consistent tenure without a pattern of short stints, • Bonus: hands-on MCP or agent tool-calling in production, or security-critical / compliance-driven enterprise deployments

Job Description Job Title: Senior IT Specialist Location: New York, NY (in-office) Salary: $100K – $125K + Bonus Prestigious NY law firm seeks a Senior IT Specialist to join their Team Responsibilities: • Administer and maintain on-premises and cloud-based IT environments., • Configure, deploy, and maintain computers, printers, scanners, phones, and other technology., • Set-up new workstations, configure SaaS, and apply system updates., • Set up user accounts, devices, permissions, and access to firm systems for new hires, applying the firm’s security standards, and update the hardware and Saas inventories., • Offboard departing staff promptly: disable accounts and access, recover devices, and preserve email and documents per firm retention policies., • Diagnose, troubleshoot, and fix problems with computers, printers, phones, other equipment, and networks. • Log, track, and resolve support requests using help desk software., • Troubleshoot issues with the firm’s SaaS applications and technology platforms, including email, document management systems, VPNs, legal technology platforms, and others., • Track systemwide outages and issues and provide notifications and real-time updates to staff., • Configure and maintain multifactor authentication and other user access and security systems., • Configure, maintain, and monitor backups of firm data., • Monitor vendor compliance with internal data protection policies, industry standards, and regulatory, • requirements., • Create internal procedure documentation and how-to guides to provide to staff., • Draft and circulate notifications and real-time updates about system outages, repairs, and other issues to staff., • Work with the Manager of Cybersecurity and Technology Strategy to develop technology-related projects and initiatives and make recommendations to firm leadership, • Serve as the primary operational point of contact and liaison with external technology vendors and outside IT providers, • Manage the evaluation, selection, and onboarding process for new IT hardware, SaaS, and service providers, • Track and resolve vendor escalations, service failures, or disputes, • Monitor vendor compliance with internal data protection policies, industry standards, and regulatory requirements Qualifications: • Senior Specialist: 3+ years of progressive IT experience involving infrastructure management, cloud integration (AWS/Azure), or specialized cybersecurity tasks., • Proficiency with the Microsoft 365 administrative environment, including Entra ID, Exchange Online, and related Microsoft 365 administration tools, • Strong working knowledge of Microsoft Office applications, particularly Outlook and Word, • Familiarity with law firm technology or the legal industry, including document management systems, legal research platforms, eDiscovery platforms, accounting systems, and legal AI tools, • A bachelor’s degree in a computer or STEM-related field

Job Description The ideal consultant will have at least seven years of experience designing, managing, and supporting enterprise virtual desktop environments. The Senior Virtual Desktop Engineering Consultant will contribute to the strategy, architecture, design, implementation, and ongoing management of the firm's virtual desktop infrastructure across on-premises and cloud platforms. This engagement will also help shape the firm’s future end-user computing strategy by evaluating, recommending, and implementing technologies that support business objectives, including the migration from Citrix Virtual Apps and Desktops (CVAD) on-premises to Azure Virtual Desktop (AVD) and Citrix DaaS. The successful consultant will be an enthusiastic problem solver who is comfortable working in a fast-paced environment and can quickly become productive within a complex enterprise infrastructure. Strong communication and collaboration skills, sound judgment, and a positive approach toward team members and internal customers are essential to success in this engagement. Responsibilities: • Serve as a senior consulting engineer within the virtual desktop architecture team, helping ensure the performance, reliability, security, and continuous improvement of the environment., • Provide immediate full-time engineering and operational support for active Citrix and AVD ticket queues, escalations, platform migrations, and improvement initiatives., • Actively manage and work operational ticket queues, including incidents, service requests, problems, and escalations related to Citrix, Azure Virtual Desktop, Windows, user profiles, application delivery, and associated end-user computing technologies., • Prioritize and resolve operational tickets within established service-level expectations while balancing project, engineering, and platform-improvement responsibilities., • Partner closely with the Senior Manager and internal engineering teams to lead the architecture, design, implementation, and optimization of virtual desktop environments, with a focus on scalability, performance, resiliency, and security., • Support the strategy and execution of the migration from Citrix Virtual Apps and Desktops (CVAD) on-premises to Azure Virtual Desktop (AVD) and Citrix DaaS, while minimizing business disruption and maintaining an optimal user experience., • Evaluate and implement end-user computing technologies, including Azure Virtual Desktop, Citrix DaaS, FSLogix, Citrix User Profile Management, and related profile, personalization, and application-control solutions., • Rapidly assess the current virtual desktop environment, active initiatives, technical risks, and operational priorities., • Take ownership of assigned operational and engineering workstreams and deliver agreed-upon milestones during the engagement., • Work closely with Infrastructure, Network, Security, Application, Service Delivery, and other IT teams to design and deliver integrated enterprise solutions., • Troubleshoot and resolve complex technical issues involving virtual desktops, user profiles, application delivery, authentication, networking, performance, and end-user computing technologies., • Provide advanced engineering support for escalated issues involving virtual desktop platforms, Windows operating systems, enterprise applications, and related endpoint technologies., • Develop and maintain PowerShell scripts and other automation solutions to improve operational efficiency, consistency, monitoring, and reporting., • Create and maintain technical documentation, architectural diagrams, operational procedures, implementation standards, and documented recommendations., • Provide effective knowledge transfer to internal engineering and support teams throughout the engagement., • Participate in system upgrades, platform migrations, disaster recovery testing, maintenance activities, and other scheduled work outside normal business hours when required., • Provide technical guidance and mentorship to other engineers and support teams., • Communicate progress, risks, dependencies, and deliverable status clearly and regularly to management and project stakeholders. Qualifications: • Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field required, or equivalent relevant professional experience., • Minimum of seven years of experience designing, managing, and supporting large-scale enterprise virtual desktop environments., • Strong experience with Citrix Virtual Apps and Desktops, including the architecture, administration, performance optimization, and troubleshooting of on-premises CVAD environments., • Experience with Azure Virtual Desktop and Citrix DaaS, including host pools, session hosts, application groups, workspaces, Cloud Connectors, resource locations, Machine Creation Services, application and desktop delivery, and hybrid deployments., • Strong knowledge of Azure Virtual Desktop, including host pools, session hosts, application groups, workspaces, image management, scaling, identity, networking, and profile integration., • Experience planning or executing migrations from Citrix Virtual Apps and Desktops on-premises to Azure Virtual Desktop and Citrix DaaS., • Strong knowledge of profile management and user-personalization technologies, including FSLogix, Citrix User Profile Management, and Ivanti Workspace Control, formerly AppSense., • Experience with application-control and endpoint-security technologies, including Ivanti Application Control and Windows Defender Application Control., • Familiarity with Nerdio Manager for Enterprise or similar management and automation platforms for Azure Virtual Desktop., • Extensive experience with Windows desktop and server operating systems, Active Directory, Group Policy, PowerShell, and enterprise automation., • Strong working knowledge of Microsoft Hyper-V and experience managing and optimizing virtualized infrastructure., • Working knowledge of Microsoft Azure and other cloud or virtualization platforms, including AWS and VMware., • Experience with Citrix ADC, Citrix Gateway, StoreFront, Delivery Controllers, Machine Creation Services, Provisioning Services, and Citrix Cloud integrations., • Demonstrated experience working enterprise operational support queues and independently troubleshooting, managing, documenting, and resolving incidents, service requests, problems, and escalations., • Ability to balance day-to-day operational responsibilities with concurrent engineering projects, platform enhancements, and strategic initiatives., • Demonstrated ability to enter complex enterprise environments and become productive quickly., • Ability to work independently, manage multiple workstreams, and deliver results with limited supervision., • Strong documentation, knowledge-transfer, and stakeholder-communication skills., • Prior consulting or contract experience in a large enterprise environment is preferred., • Availability to begin the engagement on short notice is highly desirable., • Strong analytical, troubleshooting, organizational, documentation, and communication skills., • Ability to manage multiple priorities and work effectively both independently and as part of a collaborative team., • Microsoft Azure Virtual Desktop and Citrix certifications, including CCP-V or CCE-V, are highly regarded. 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Job Description Job Summary: We are seeking a skilled Bilingual (Korean/English) IT Technician to provide hands-on technical support to both office staff and retail store teams. The ideal candidate will manage IT equipment, troubleshoot hardware and software issues, and ensure smooth operations for SAP, POS systems, networking, and end-user devices. This role requires strong problem-solving skills, technical expertise, and excellent customer service. Key Responsibilities: • Provide onsite IT support for office and retail staff, resolving hardware, software, and network issues., • Troubleshoot desktops, laptops, printers, phones, POS terminals, and peripherals., • Set up, configure, and deploy new IT equipment (PCs, monitors, scanners, registers, etc.)., • Install, update, and maintain software, OS patches, and security updates., • Assist with SAP-related issues (user access, printing errors, basic troubleshooting)., • Diagnose and resolve POS system malfunctions (receipt printers, barcode scanners, payment terminals)., • Ensure stable wired/wireless network connectivity across locations., • Maintain IT asset inventory and keep documentation up to date., • Support new hire onboarding & offboarding (account setup, hardware provisioning, access management)., • Manage and prioritize helpdesk tickets, escalating complex issues when necessary., • Coordinate with vendors for equipment repairs and service requests. Qualifications & Requirements:, • Bilingual proficiency in Korean and English (written & spoken)., • 2 years of IT support experience, preferably in office retail environments., • Bachelor's degree in Computer Science, IT, or related field (preferred)., • Hands-on experience with SAP & POS troubleshooting (a plus, not required)., • Proficient in Windows OS, macOS, iOS, Microsoft 365, and basic networking., • Familiarity with remote support tools, imaging software, and ticketing systems., • Ability to lift/move equipment (up to 50 lbs)., • Strong problem-solving skills with the ability to diagnose root causes., • Customer-focused attitude with excellent communication skills., • CompTIA A , Network , or similar certifications (a plus)., • Must be available for onsite work at both office and retail locations.

Job Description Job Title: IT Operations Officer Department: Information Technology Classification: Exempt Reports to: Head of IT Summary/Objective: Under the direction of the Head Of IT, takes complete responsibility for the day-to-day operations, user support and branch/office IT environment. Must be prepared to work a flexible schedule including nights and weekends. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Direct responsibility for supervising, evaluating and training IT operations staff in performing duties including off-hour coverage., • Arrange training and assist end users to learn and use new applications., • Maintain accurate and up-to-date computer hardware and software inventory control and update configuration information., • Maintain operational dashboards, daily health checks, and system availability reports., • Work with internal teams to resolve recurring technical issues and improve operational workflows., • Maintain and update standard day-to-day operating procedures., • Support patching, change management, and scheduled maintenance activities., • Assist with disaster recovery tests and business continuity planning exercises., • Contribute to compliance, audit, and security tasks by generating logs and documentation when required., • Collaborate with application support, infrastructure, and cybersecurity teams for seamless operations. Competencies: In order to perform the job successfully, an individual should demonstrate the following competencies: • Knowledge and experience in general banking IT operations, technical support, and/or infrastructure monitoring., • Familiarity with ITIL practices for incident, problem, and change management., • Basic understanding of Windows/Linux servers, networking concepts., • Strong analytical, troubleshooting, and communication skills. Required Education and Experience: • Bachelor's degree (B. A. or B. S.) from four-year college or university or equivalent combination of education and work experience., • 3 to 7 years of related experience and/or training. Additional Qualifications: Knowledge of Computer Operating Systems, Windows, Microsoft applications. Language/Communication Skills: Proficiency in Mandarin highly desirable.

Job Description$ 50,000 to $ 60,000 per annum The Information Technology ( IT) Department of The New Jewish Home, located in the Upper West of Manhattan, is seeking a full time IT Support Specialist , to join our team. IT Support Specialist Location: New York, NY Department: Information Technology Reports To: Director of Information Technology About the Role The IT Support Specialist plays a critical role in ensuring the efficient operation, maintenance, and security of the organization's technology infrastructure. This position provides hands-on technical support for end users, computer systems, hardware, software, and network connectivity across multiple locations. The successful candidate will serve as a key resource for troubleshooting technical issues, implementing technology solutions, maintaining system performance, and supporting organizational goals through exceptional customer service. This role also acts as a liaison with the outsourced Help Desk vendor, fostering effective communication and identifying opportunities for service improvement. Key Responsibilities Technical Support & Operations • Provide second-level technical support for desktops, laptops, tablets, printers, mobile devices, peripherals, and related technology systems., • Troubleshoot and resolve hardware, software, operating system, and network connectivity issues., • Document, track, and resolve support requests through the ticketing system, ensuring timely closure and communication., • Configure, deploy, and maintain computer hardware, software applications, drivers, and operating systems., • Perform routine maintenance, updates, and repairs to ensure optimal system performance and security., • Collect and analyze technical data to diagnose and resolve computer-related issues. System Administration & Deployment • Develop, maintain, and manage computer imaging solutions for multiple device models., • Set up and deploy new workstations and hardware devices., • Evaluate software compatibility and test new applications prior to implementation., • Maintain inventory and lifecycle management of IT assets. Security & Compliance • Safeguard protected health information (PHI), financial information, and organizational data in accordance with established security and privacy protocols., • Identify, document, and promptly report information security incidents., • Promote and model best practices related to information security, confidentiality, and data privacy. Customer Service & Training • Deliver exceptional customer service to end users across the organization., • Communicate technical concepts in a clear and professional manner to both technical and non-technical users., • Provide training and guidance to help staff maximize technology utilization and prevent recurring issues., • Escalate unresolved concerns and user dissatisfaction to IT leadership as appropriate. Additional Responsibilities • Participate in an on-call rotation to support critical IT issues during evenings, weekends, and holidays., • Collaborate with IT team members and external service providers to achieve departmental objectives., • Support special projects and perform other duties as assigned. Required Skills & Competencies • Strong knowledge of Microsoft Windows operating systems and desktop applications., • Experience troubleshooting hardware, software, and network-related issues., • Excellent customer service and interpersonal communication skills., • Ability to communicate effectively with users, vendors, and colleagues at all levels., • Strong organizational skills with the ability to prioritize multiple tasks and projects., • Ability to work both independently and collaboratively in a team environment., • Ability to read, understand, and apply technical documentation and manuals., • Commitment to maintaining confidentiality and data security standards. Qualifications Required • Associate's Degree in Computer Science, Information Technology, or a related field., • CompTIA A+ Certification., • Minimum of 3-4 years of experience as a Computer Technician, Desktop Support Specialist, or related IT support role. Preferred • Experience supporting healthcare or multi-site environments., • Familiarity with ticket management systems and asset tracking tools. Physical Requirements • Ability to travel between organizational campuses and facilities as needed., • Ability to lift and move computer equipment, monitors, printers, and related hardware., • Ability to bend, kneel, climb, and access network wiring, wall jacks, and electrical outlets when required., • Ability to move furniture when necessary to access IT equipment and infrastructure.

Job Description Just Salad is seeking a proactive, detail-oriented, and technically skilled professional with a strong ability to problem-solve and a passion for continuous learning. The IT Technician will report to the Director of IT and serve as a key resource for all IT-related queries across 120+ locations (NYC, FL, CHI, NJ, PA) and Corporate (100+ members). This role spans traditional IT support, cybersecurity practices, and emerging AI-powered tooling. In line with Just Salad’s mission to make everyday health and sustainability possible, you will also support initiatives to reduce Just Salad’s environmental footprint. Reports to the Director of IT Field Tech Responsibilities IT Infrastructure & Support ● Install, configure, and maintain hardware and software components to ensure optimal usability across all sites ● Troubleshoot hardware and software issues on Windows and Mac environments ● Proactively upgrade systems and monitor performance to sustain 99%+ uptime across all machines ● Adhere to electrical safety standards and maintain disciplined cable management at all locations ● Repair or replace damaged hardware efficiently to minimize operational downtime ● Execute new store installations across multiple markets, including network setup and device provisioning ● Document technical procedures, troubleshooting steps, and resolutions for knowledge base development Help Desk & Ticketing (Freshservice) ● Manage and resolve IT Help Desk tickets through Freshservice in a process-oriented, SLA-compliant manner ● Triage, categorize, and prioritize incoming requests; escalate complex issues appropriately ● Maintain clear, timely communication with end users throughout the ticket lifecycle ● Identify recurring issues and proactively propose permanent solutions to reduce ticket volume IT Cybersecurity ● Support implementation and enforcement of cybersecurity policies across all locations and corporate users ● Monitor systems for security vulnerabilities, suspicious activity, and policy violations ● Assist with endpoint protection, access control, and user security awareness initiatives ● Participate in security audits, risk assessments, and incident response procedures ● Maintain compliance with data protection standards and internal IT security protocols AI Integrations & Emerging Technology ● Assist in the evaluation, deployment, and support of AI-powered tools and automations across business operations ● Collaborate with the IT Director to integrate AI solutions into existing workflows (e.g., helpdesk automation, predictive maintenance, operations tooling) ● Monitor and maintain AI integration performance, flagging anomalies or inefficiencies Reporting & Analytics ● Generate and distribute regular IT performance reports including ticket trends, uptime metrics, hardware inventory, and SLA compliance ● Build and maintain dashboards within Freshservice and other platforms to provide real-time visibility into IT operations ● Analyze data to identify operational gaps and present findings with actionable recommendations to the Director of IT Requirements ● Associate's Degree in Computer Science or a related field (Bachelor's preferred) ● Minimum 2+ years of experience in computer networks, systems maintenance, or IT support ● Hands-on experience with Freshservice or a comparable ITSM/help desk platform ● Familiarity with cybersecurity fundamentals (endpoint security, access management, threat monitoring) ● Exposure to AI tools, automation platforms, or IT integrations is a strong plus ● Cisco Certified Network Associate (CCNA) accreditation is advantageous ● Proficiency in software installation, database basics, and systems administration ● Exceptional written and verbal communication skills ● Strong interpersonal and problem-solving abilities with a willingness to learn ● Bilingual in Spanish and English a plus, but not required ● Ability to lift up to 35 lbs ● Willingness to travel 70% of the time; weekend on-call availability may be required and software components to ensure optimal usability across all sites ● Troubleshoot hardware and software issues on Windows and Mac environments Benefits • Annual Salary $69,000 - $72,000 - Salary dependent on experience. Eligible to participate in the corporate bonus program, • Medical, Dental, and Vision Insurance, • Voluntary Long-Term Disability, Hospital Insurance, Accidental Insurance, Life Insurance + AD & D, • Eligibility to participate in 401K, • Paid Vacation and Holidays, • Pre-Tax Benefits (FSA, HSA, and Commuter Benefits), • Fitness Discounts, • Summer Fridays, • Employee Assistance Program, • Free Just Salad while working About Us: Just Salad is a fast-casual restaurant chain with a mission to make everyday health and sustainability possible. The brand serves craveable, accessible, plant-centric meals made with homemade dressings, prepped-daily produce, from-scratch recipes and fresh, flavorful ingredients. Guests can choose from over 15 chef-designed salads, wraps, warm bowls, market plates, soups and smoothies, including classic offerings and rotating seasonal favorites. Empowering customers to “Eat with Purpose,” Just Salad is a Certified B Corporation™ and home to the world’s largest restaurant reusable bowl program, as well as the first U.S. restaurant chain to carbon label its menu and offer a Climatarian menu category. The company was founded in 2006 and has more than 125 locations across New York, New Jersey, Connecticut, Florida, Illinois, Pennsylvania, Massachusetts and Washington, D.C.

Job Description C2H / 42-45hr / Queens, NY / Must Have CompTIA A+ We are seeking a highly skilled Tier 2 level Helpdesk Technician to provide technical support and customer service to our staff members. The ideal candidate will have excellent interpersonal, oral, technical, and written communication skills, as well as the ability to extract information from end-users to resolve network, server, and computer-related hardware/software issues. Reporting to the Help Desk Manager, under general supervision, the Network Support Specialist will be responsible for but not limited to: • Provide technical support for Windows, Mac OS, iOS, and Android OS, scanners, local and network devices, web, and IP cameras, tablets, printers, Bluetooth devices and more., • Provide technical support for Virtual PCs, including 10zig workstations connected to Citrix and/or other virtual platforms., • Create, modify, & close tickets as required using Jira for problem/issue tracking., • Create documentation for guidance on break/fix issues using confluence., • Interact, troubleshoot, and navigate within a network and server environment., • Escalate tickets to System and Network Administrators as needed., • Provide support and training for Microsoft Office O365 Suite including Word, Excel, Outlook email, calendaring, and delegation., • Provide Support for Hardware and Software Installation, Maintenance and Licensing., • Provide support for Maas360 (MDM) via IOS, Android mobile device Management., • Maintain Security Protections against vulnerabilities via Microsoft patching, application, and firmware updates. Requirements • CompTIA A+ certification Required; other Microsoft or equivalent certifications a plus., • 2-4 years of experience providing hands-on technical support required., • Proficient in supporting Microsoft Office products (Word, Excel, Outlook), Microsoft O365 including calendaring and delegation and Adobe Acrobat Required., • Experience with and knowledge of the command line interface (CMD) for Windows operating systems required., • Comfortable working with remote support tools to resolve customer issues required., • Experienced with working in industry standard practices for implementing technology support, issue tracking via ticketing, hardware maintenance and security policies required., • Proficient with local and network connected scan and printer devices, as well as other peripherals., • Experience supporting a Mobile Device Management (MDM) solution and working with and knowledge of settings for Apple and Android smartphones required., • Strong written and verbal communication skills with the ability to translate technical concepts to a non-technical audience required., • 2- 4-year college degree, preferably a B.S. in a technical sciences or equivalent experience., • Proficient with Microsoft Active Directory Domain Computers and Users, File Server, DNS, Printer Server, Security Group Memberships, Permissions, Remote, Citrix and Virtual Desktops.\nCompany Description Top Prospect Group founders and management team offer more than 25 years of experience in Information Technology and Creative Staffing. Our fundamental goal is to build successful relationships resulting in accurate job and prospect representations. Top Prospect Group meets with those we work with face-to-face to garner a better understanding of candidate or client requirements. By leveraging our experience and market insight, we are then able to provide a more consistent recruitment process. Top Prospect Group founders and management team offer more than 25 years\r\n of experience in Information Technology and Creative Staffing. Our fundamental goal is to build successful relationships resulting in accurate job and prospect representations. Top Prospect Group meets with those we work with face-to-face to garner a better understanding of candidate or client requirements. By leveraging our experience and market insight, we are then able to provide a more consistent recruitment process.

Job Description Job Description: Infrastructure Service Management is the key function of the role which would include receiving, building, configuring, installing, moving, repairing, and decommissioning assets and inventory management. It will also include project execution in accordance with established operating instructions. You are expected to work under pressure and on tight timescales. The job entails sitting as well as working at a computer for extended periods of time. You should be able to communicate by telephone, email or face to face. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued. This is a challenging role that provides extensive opportunities for learning new technologies, making new contacts throughout IT globally, influencing the way the IT department operates, and interfaces closely with senior IT Management. U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor currently. Required Qualifications: • The candidate must be located within commuting distance of New York city or willing to relocate to the area as this is an onsite role., • You are expected to travel to the office locations in New York metro area and occasionally to service delivery locations., • Can work shifts 7a-4p or 10a-7p local time., • 3 years of IT Support experience with a Financial Services or Brokerage Firm., • Strong organizational skills the ability to effectively manage multiple tasks simultaneously., • Good communication, interpersonal and customer care skills., • Proven ability to work independently with little supervision as well as in a team environment., • Technical grasp of strategic platforms such as Microsoft, networks and security, WAN, LAN., • Industry standard certifications a plus (MCSA, A , Network , CCENT, CCT)., • Ability to work well under pressure and tight timescales, • Strong organizational and problem-solving skills. Knowledge of Windows operating system, applications and computer hardware., • Experience using ticket management system, • Understanding of ITIL service support and delivery disciplines and methodologies, • Focus on customer service, • Follow client processes and procedures Primary Responsibilities: • Actively monitor the ticket queue and managing requests through to completion, • Housekeeping on IT rooms. Supporting events link annual power down - post desk check outs., • Supports hardware decommissioning events., • Supports business moves/changes - involvement in early stages, • Setup and installation of temporary training rooms/office wide events - expos., • Supports work from home hardware requests., • Manage own workload to ensure that assigned activities are completed within targets define within SLA/OLA, • Demonstrate high levels of customer care behaviors at all times and adopt an approach that shows consistent commitment to providing a customer focused quality service, • Perform basic troubleshooting, system upgrades and replacements for employees., • Deploy equipment for new hires, refreshers and collect equipment from offboarded employees, • Install, configure and troubleshoot hardware, including desktops, laptops, and peripherals., • Will be required to work outside business hours and participate in additional weekend work, • Image/re-image computers, configure IP, phones and mobile phones About Us Infosys is a global leader in next-generation digital services and consulting. We enable clients in 46 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Job Description Job Code 496 Department Name IT Development Reports To Manager, Business Analysts FLSA Status Exempt Union Code N/A Management No About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. The Funds oversees and manages $9 billion of dollars in assets, which are made up of many, varied and complex funds. The dollars come from a number of sources, including the property owners who pay into the funds on behalf of their employees, and as such, requires those who oversee and manage the money to be highly skilled financial management people. For 2025 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Job Summary: Under the supervision of the Manager, Business Analysts, the IT Operations Support Analyst is responsible for scheduling and monitoring system jobs, performing system updates and configurations, as well as escalating and documenting issues. This position requires strong attention to detail. Essential Duties and Responsibilities: • Schedules and monitors system batches daily, including weekends, • Follows established timeframes, proactively engages stakeholders to determine and publish the monthly batch calendar, and adjusts schedules due to ad hoc requests in both Production and Non-Production environments, • Updates system factor tables, • Updates security access, • Supports operations of the applications, • Triggers and monitors file transmissions, • Ensures timely reporting of all production processing problems related to supported applications, • Accurately analyzes and documents instances of application failures, • Supports applications on-site and remotely as needed, including on weekends and off hours, • Maintains support documentation and procedure manuals, • Tests the applications and documents test cases, test results, including defect descriptions, • Establishes, develops and maintains positive effective working relationships with internal stakeholders and vendors, • Performs other tasks as assigned by management/supervisory staff Qualifications (Competencies): • The requirements listed below are representative of the knowledge, skill, and/or ability required., • At least 2 years of work experience with batch scheduling and calendar planning, • Strong attention to detail; a high degree of accuracy is required, • Experience with user security administration, setting up and terminating users, creating and applying security roles, custom security access, and familiarity with security concepts, • Problem solving skills, • Effective written and oral communication skills, • Very good organizational skills, • Ability to learn and adapt to change, • Ability to work in a team oriented environment Education: Bachelor’s degree or higher from accredited college in Computer Science, Business or a related field preferred. Will consider equivalent experience. Language Skills: Speak, read, write and understand English. Reasoning Ability: High Shift This position requires regular weekend work, including Saturdays, Sundays, and holidays based on operational needs and established scheduling requirements.

Job Description Job Title: IT Specialist - Expert Task ID: HBITS-08-15027 Position Duration: 30 Months Client: State of NY Agency: Department of Financial Services Interview : In-Person Please call (703) 466-0951 | (571) 351-1868 | (703) 348-3018 or email at nysreqs@ilinksolutions.com Description • Develop and document architectural design for endpoint hardware as well as operating systems configurations and management capabilities, • Perform secure baseline image creation and tailoring of Windows operating system images for specific hardware configurations from a common core baseline, • Support application packaging, deployments, documentation and release control in an Enterprise environment, • Utilize PowerShell scripting to maximize productivity of platform management, • Administer corporate mobile device management solution, • Maintain platform security and compliance in alignment with agency's cyber security program to protect data, • Define, create and test Group Policies and updates for endpoint OS, • Utilize standard enterprise tools to develop or implement infrastructure hardware, software or other technical components, • Provide preventative maintenance, troubleshooting and quickly resolve routine problems to ensure infrastructure stability, • Work alongside business operations teams, project management teams, and additional IT teams to coordinate work efforts and establish processes, • Perform system software and hardware upgrades and changes; including planning, scheduling, testing and coordination, • Monitor, measure and test current/new infrastructure products and services, • Perform operational, project and support tasks with little to no supervision, while meeting or exceeding SLAs and performance expectations., • Develop and ensure deployment documentation such as design and environment specifications, user and technical manuals, and process documentation. Works with and troubleshoots remote access technologies (VPN, terminal services), • Maintain Active Directory Group Policy and Preference management, • Monitor operating system & apply patching when applicable, • Collaborate with internal and external application support, systems infrastructre, security, network, telecom, and service desk departments to deliver the best desktop experience to the enterprise, • Conduct proof of concepts and evaluation of new client computing hardware and software technology and research and develop new procedures that streamline operational processes, • Subject Matter Expert on highly complex issues for Desktop and Service Support teams Mandatory Qualifications 1 84 months experience in the field of Desktop Engineering 2 84 months experience with technical approaches in design, build testing and debugging problems 3 84 months experience in mobile device management (MDM) solution 4 84 months experience with Active Directory group policy standard 5 84 months experience with Networking concepts (DHCP, VLANS, ACLs, Firewalls, etc.) 6 84 months experience with organizational skills (effectively manages assigned tickets & queues; properly categorize, document ticket resolution in a timely manner) & ability to handle multiple tasks and shifting priorities (effectively prioritize impact vs. urgency. Ex. Technician is working on a non-urgent task like inventory update then a ticket comes regarding a field users' computer not turning on at all.) 7 84 months experience in Windows 11 including 64 bit operating systems 8 84 months of scripting language experience - Power Shell & VB Script preferred 9 84 months experience with client-based security management tools including anti-virus, PKI, HHD encryption, and general client-based security hardening 10 84 months experience with Window image deployment and package creation/management 11 84 months experience with advanced troubleshooting and support for VPN, VDI, 2 Factor Authentication and network printing 12 84 months active directory management experience 13 84 months experience with cyber security best practices and compliance. (ex: not connecting a suspected infected computer to internal agency network during troubleshooting, confirming users have taking AUP training before technicians install software to access department email from their person phone. If a user reports a suspicious email, making sure users properly report suspicious emails received and properly handle the suspected email). 14 84 months experience with Client workstations hardware and operating systems 15 84 months experience analyzing and problem-solving hardware/software issues 16 84 months of engineer experience; research, analysis, planning and implementation 17 Certifications relevant to MS Windows Required Documentation " Re sume " Copy of Candidate Identification (i.e., Driver's License/Green Card/Visa and Passport if applicable) " Any documents referenced in the above Requested Qualifications (i.e., professional certifications, degrees, etc.) i-Link Solutions requires a Bachelor's Degree or its equivalent in Computer Science, Computer Information Systems, Information Systems or a closely related field of study for all positions. Disclaimer: i-Link Solutions Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. We especially invite women, minorities, veterans, and individuals with disabilities to apply. EEO/AA/M/F/Vet/Disability

Job Description D.A. Davidson Companies is an independent, employee-owned company with a rich history spanning 90 years. We are dedicated to conducting our business in accordance with the highest standards of integrity and ethics, and delivering outstanding service to our clients and each other. We support a friendly, open and supportive culture, and encourage candid communication and productive engagement that make our companies and each of us better. Just as we work to improve our clients’ financial well-being, we also work to strengthen local communities—and giving back is one of our core values. You can learn more about our company culture and impact in our latest annual report. Summary/Function: Use knowledge and skills obtained through education and job experience to continuously support users from multiple business groups within DA Davidson. The position will adhere to ITIL principals and be responsible for the resolution and/or escalation of various hardware and software issues, both in-person and remotely. Qualifications: • Working knowledge of the Service Desk system, phone system, supporting business applications, workflows and processes, • Proficient knowledge of basic computer hardware, • Bachelor’s degree in field of specialty or equivalent IT Support experience, • Proficient computer skills and knowledge of software packages and their applications to include Microsoft Office and Microsoft operating systems, • Excellent communication skills, both oral and written; ability to communicate technical directions, both in person and over the phone to people with a wide variety of technical expertise, • Excellent customer service skills; ability to work successfully with a variety of personalities and various management levels, • Familiar with department policies, processes and procedures, • Consistently treat others with respect and maintain professional attitude and behavior, • Ability to work a variety of shifts, • Ability to safely lift and carry as much as 35 pounds, • Experience working in a team-oriented, collaborative environment, • Highly self-motivated and self-directed, • Organized and detail oriented, • Ability to work in a fast paced environment, • Ability to triage and identify when escalation is necessary, • Problem solving skills and critical thinking, • Maintain or ability to obtain ITIL foundation certification within 1 year of start date, • Commitment to maintain client confidentiality and data security, • Communicate in a clear and service-oriented manner; use appropriate, professional language and grammar to effectively exchange ideas and information, • Ability to proactively work with both external and internal clients; relate with others in a professional manner to accomplish work responsibilities and objectives, • Ability to maintain regular, predictable attendance Duties: • Respond, resolve, and escalate incidents or requests, both in person and over the phone, in a timely manner., • Attain performance goals set by management for resolving incidents, • Be logged into the support queue; provide escalation support and satisfactory customer service, • Troubleshoot and assist D.A. Davidson Companies’ employees with using their computer and computer peripherals, applications and security credentials, • Evaluate workload and capacity of computers and computer system to determine feasibility of expanding or enhancing capabilities or performance; recommend improvements to IT management, • Assist in the support of business applications to include but not limited to: patching, testing, software licensing tracking, installing, upgrading, receiving application training, attending internal and external meetings, providing end user training, monitoring application performance, working with vendor support and sales, budgeting and creating documentation to end users and IT staff, • Assist in the support of computer life-cycle and office technology to include but not limited to: patching, imaging, deploying, transferring user profiles, evaluating, securing, receiving training on computer O/S and hardware, maintain inventory, manage printer support agreements, work with vendor support and sales, provide documentation to end users and IT staff and help resolve incidents with computer related to the O/S, core applications or hardware that has been escalated from the Service Desk, • Work with management to improve personal technical proficiency, support and customer service skills; identify and complete technical training and certifications; develop other work or career goals where progress can be tracked and discussed, • Learn and adhere to all D. A. Davidson Companies’ policies and procedures; attend scheduled meetings or training sessions around existing or new policies and/or procedures; recommend changed to IT procedures to improve productivity and/or reduce costs, • Adhere to and educate users of our defined cybersecurity best practices, which include credential management, phishing and malicious vigilance, and physical security measures., • Manage time to adhere to SLAs while maintaining service excellence, • Use ITSM tools and ticketing systems for tracking and contributing to a shared knowledge base, • Utilize ITIL best practices, • Use and improve upon existing tools, services, and procedures, • Other duties as assigned What we offer: Competitive salary plus excellent benefits and perks including, but not limited to: • Medical, Dental and Vision, • Company 401(k)and ESOP contribution, • Generous sick, vacation, and maternity/parental leave, • Paid holidays, • Professional Development Opportunities, • Tuition Reimbursement ($15,000 lifetime cap), • Discounted personal insurance including home, auto and recreational vehicles, • Charitable gift-matching program, • Davidson Day of Giving – Our tradition of positively impacting communities in which we live and work. The potential base pay hiring range for this role is $27.00 - $34.00 per hour. The compensation offered will be determined on a case-by-case basis considering a variety of factors including, but not limited to, the skills, relevant work experience, and geographic location of each specific candidate. D.A. Davidson has been in business for over 90 years! As an employee-owned company, our success is driven by our high standards of business ethics, integrity, and the belief that our Associates are our most important assets. We hope you will consider joining us! At D.A. Davidson, we are committed to fostering a diverse environment that supports the development and inclusivity of all employees. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. ACKNOWLEDGMENT Please answer all questions carefully. By submitting this application for employment, I certify that all of the above information is true and complete and I understand that any falsification or omission of information made by me may disqualify me from further consideration for employment or, if hired, may result in my termination of my employment at any time during the period of my employment, regardless of the amount of time that has passed. California applicants, please see D.A. Davidson’s California Resident Privacy Policy.

Job DescriptionOnsite Support Technician 12 Month Contract (W2) Teterboro, NJ (On-Site) In this position you will be responsible for handling of circuits to the end user. Supporting laptop repairs. Will be working on Client laptops doing mother boards, hard drives, screens. • PC Hardware/Software troubleshooting parts replacements and installation, • Basic understanding of PC functionality. Tech will assist customers and install device security, McAfee, and CrowdStrike., • Configure laptop devices as required., • Networking and Wireless knowledge., • Resolve technical IT issues for clients via phone, or remote support., • Strong customer service and communication skills, • Team player with strong collaboration skills, • Basic understanding of networking, • Familiar with Copilot, SharePoint, Teams, OneDrive, and the Microsoft 365 suite, • Production/manufacturing environment experience is a plus, • Experience supporting production-related equipment, label printers is a plus Requirements:, • 2 years + experience working on repairing or break/fix work for computer hardware including laptops., • A+ certification preferred. Hardware used:, • Laptop, • Dell Latitude 7410, 7310, 5410, • Label Printers Applications:, • MicroSoft CoPilot, • MS 365 Suite, • MaaS360

Job Description About Capital Dynamics: Capital Dynamics is an independent global asset management firm focusing on private assets, including private equity (primaries, secondaries and direct investments) and clean energy. Established in 1988, the Firm has extensive knowledge and experience developing solutions tailored to meet the exacting needs of a diverse and global client base of institutional and private wealth investors. Capital Dynamics oversees more than USD 15 billion in assets under management and advisement and employs approximately 150 professionals globally across 14 offices in Europe, North America, and Asia. Capital Dynamics is a recognized industry leader in responsible investment, receiving top marks (Five Stars) from PRI across all categories and investment strategies, as well as in GRESB benchmarking for its clean energy strategy. TECHNOLOGY AT CAPITAL DYNAMICS: Our Technology department is responsible for the development, secure operation, maintenance and support of Capital Dynamics' global IT infrastructure and solutions — enabling employees to communicate, collaborate and automate routine tasks, while ensuring information security and compliance with company policy and relevant regulation. THE OPPORTUNITY: We're looking for a highly capable graduate to join our Technology department as Technology Analyst in New York — the primary technology contact for our New York office, and a genuinely hands-on role from the outset. Reporting to the CTO, you'll take real ownership of the stability and quality of our Microsoft 365 environment, end-user support across every business function, and the operational backbone of our core IT processes: provisioning, asset management, and break-fix resolution. This is a designated development position: as your core competencies are established, you'll gain structured exposure to Capital Dynamics' data and AI programme — putting you at the centre of some of the most interesting technical work happening at the firm. REAL OWNERSHIP, FROM DAY ONE: This isn't a narrow, ticket-queue support seat. Our Technology function operates as a small, high-trust team, and you'll own outcomes end-to-end: • Full ownership of Microsoft 365 configuration, permissions and housekeeping across Exchange Online, Teams, SharePoint Online and OneDrive — you'll be the firm's internal M365 subject matter expert., • End-to-end ownership of user lifecycle management — provisioning, deprovisioning and access rights — for all New York-based staff., • Direct contribution to the firm's live SharePoint infrastructure, as part of our broader data programme., • Real autonomy to manage competing priorities without close supervision — and real visibility, since your work directly supports investment professionals and senior management. YOUR PATH INTO DATA & AI: Capital Dynamics is executing a material transformation of its data infrastructure and AI capability, spanning three workstreams: DataCore (a medallion lake-house architecture on Google Cloud Platform), Lattice (an agentic automation layer), and Meridian (a decision intelligence capability in planning). As your core support responsibilities are established, you'll gain structured, hands-on exposure to the platforms powering this programme: • V7Labs — the agentic automation platform through which AI agents are built, scheduled and governed across investment and operational workflows., • Claude AI — the AI platform in active use across the firm for analysis, automation and document generation., • Tamr — the machine learning-driven master data management and entity resolution platform underpinning the firm's data warehouse., • Google Cloud Platform / BigQuery — the infrastructure layer on which DataCore is built. KEY RESPONSIBILITIES: • Conduct first- and second-line troubleshooting across our Windows-based infrastructure., • Administer and maintain the firm's Microsoft 365 environment, including Exchange Online, Teams, SharePoint Online, OneDrive and associated integrations., • Deliver technology support to investment professionals, senior management and operational staff across the New York office, to a high, proactive service standard., • Own the end-to-end provisioning and deprovisioning process for all New York-based staff, and maintain accurate records of user status and entitlements., • Triage, diagnose and resolve hardware and software issues across Windows and Mac environments, escalating to vendors or third-party support where required., • Maintain the firm's technology asset inventory and manage device lifecycle., • Configure and maintain SharePoint sites, document libraries and permissions structures, contributing to their ongoing development., • Maintain meeting room technology, AV equipment and video conferencing systems — operationally critical given the volume of internal and external calls run by our investment teams., • Document resolutions, maintain configuration records, and develop runbooks for recurring processes, so institutional knowledge is captured systematically., • Flag security and risk concerns to the Technology Delivery Manager and CTO. WHAT WE'RE LOOKING FOR: Education & Qualifications • A degree-level education in Computer Science, Information Systems, Machine Learning, Artificial Intelligence or a related discipline., • Working knowledge of Microsoft 365 administration; familiarity with SharePoint configuration and permissions management is an advantage. Skills & Attributes • Clear written and verbal communication — this role requires sustained interaction with senior professionals across investment and operational functions., • Organised and self-directed, with the ability to manage competing priorities without close supervision., • A genuine interest in technology as a discipline, including current developments in data infrastructure and artificial intelligence., • A mindset suited to a real development pathway — curious, capability-driven, and ready to grow into more advanced data and AI work over time. Languages Fluent English, with superior verbal and written communication skills — essential. Base Salary range: • USD 70,000 – 75,000 per annum (depending on experience), plus bonus and benefits. Our Equal Opportunity Commitment: Capital Dynamics is an Equal Opportunity Employer and is committed to creating a global diverse workforce. We are a global company with 24 nationalities represented across our staff in 14 offices, spanning North America, Europe, the Middle East, and Asia. We believe diversity and inclusion ("D&I") is key to being better at what we do, and our initiatives are designed to attract, develop, and advance talented individuals, regardless of race, sexual orientation, religion, age, gender, disability status or any other dimension of diversity. We welcome and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply to join Capital Dynamics. Please inform our recruitment team if you have a disability, condition or difference that may require us to make any adjustments as part of your application process or during employment. Disclaimer: Due to the volume of applications we receive, we are only able to contact candidates who have been shortlisted for further consideration. If you have not heard from us within two weeks of submitting your application, please assume that your application has not been successful on this occasion. We appreciate the time you have taken to apply and encourage you to monitor our careers page for future opportunities.

Job Description At Wilson Elser, we are redefining what it means to work at a national law firm. With more than 1,400 attorneys across 46 offices nationwide, we are recognized among the top 100 law firms by The American Lawyer and ranked #30 in the National Law Journal's survey of the nation's largest law firms. Our continued success is built on a culture of collaboration, innovation, client service, and mutual respect. We are committed to fostering an environment where employees are empowered to grow their careers, contribute meaningfully, and thrive professionally. The Position The Application Support Analyst is a mid-level expert in supporting, maintaining, and monitoring systems critical to the firm's operations and its tertiary applications. This user-support-focused role enhances users' experience with the firm's software suites, delivers resolutions to day-to-day issues, and provides end-to-end functional support to attorneys, legal staff, and business professionals. The analyst adheres to the firm's information governance policies and applies ITIL best practices while supporting core legal technology platforms, including iManage Cloud, the Intapp Risk Management Suite (OnePlace for Risk, Conflicts, Ethical Walls, Legal Holds), litigation support systems, and Litera One. The role operates in a cloud-first environment and supports the firm's ongoing digital transformation, with a focus on reliable, practical, and user-centered service. Key Responsibilities • Resolve complex end-user support issues across the firm's core legal technology platforms, including iManage Cloud, the Intapp Risk Management Suite (OnePlace for Risk, Conflicts, Ethical Walls, Legal Holds), litigation support systems, and Litera One., • Provide day-to-day Tier 2 application support, troubleshooting, and issue resolution for attorneys, legal staff, and business professionals., • Train peers and end users on current and new application functionality, ensuring successful adoption of supported platforms., • Manage user access, roles, permissions, and ethical walls across all supported applications., • Support information governance policies including document management, workspace provisioning, lateral transfers, and records retention., • Interact with and support litigation management, e-discovery, and docketing systems that integrate with the firm's technology ecosystem., • Create, update, and maintain system documentation, runbooks, and standard operating procedures., • Assist with data and case mapping across supported platforms., • Understand and support ITIL/ITSM best practices for incident, problem, and user request management., • Engage in using JIRA & Confluence for ticketing, service management, and project work., • Confer directly with end users to ensure a positive experience with supported applications and gather feedback for continuous improvement., • Align with vendor release schedules and prepare end users for upcoming UI, feature, and functionality changes., • Consult with IT Management on application support strategy, user experience enhancements, and information governance best practices. Qualifications • Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field required; equivalent professional work experience will be considered., • Relevant industry certifications (iManage, ITIL, ISO 27001, or other IT certifications) are highly valued., • Minimum 3 years of relevant hands-on experience in application support or legal technology systems., • Experience supporting legal platforms such as iManage Cloud, the Intapp Risk Management Suite, and Litera One., • Familiarity with litigation support, e-discovery, and docketing platforms (e.g., Reveal/Logikcull, Milana/eDockets, or comparable systems)., • Proficiency in Microsoft 365 and common integrations for document and email management., • Experience with ethical walls, legal holds, lateral transfers, and new business intake processes, a big plus., • Familiarity with legal financial systems such as Aderant Expert or comparable platforms, a plus., • Proficient in cloud technologies, hybrid environments, and legacy on-premises infrastructure., • Proficient in collaboration platforms such as Box, Dropbox, SharePoint Online, and Microsoft Teams., • Strong understanding of ITIL/ITSM frameworks and best practices for incident, problem, and change management., • Excellent customer service skills with a proven ability to resolve end-user issues effectively and efficiently., • Strong attention to detail with excellent analytical and problem-solving skills., • Excellent verbal and written communication skills with the ability to interact effectively with attorneys, legal staff, and IT colleagues at all levels., • Experience interfacing with vendors and customers in a professional services environment., • Curiosity and passion for legal technology and continuous improvement. Preferred Qualifications • Experience with additional legal industry tools such as iManage, BigHand, scanning solutions, or comparable platforms., • Experience with the Microsoft Power Platform., • Knowledge of information governance policies, non-invasive data governance frameworks, and ISO 27001 best practices., • IT-related certifications (iManage, ITIL, ISO 27001, CEDs, or similar) are a strong plus. Wilson Elser offers a competitive salary and benefits package designed to support our attorneys both professionally and personally. A variety of factors are considered in making compensation decisions, including but not limited to experience, education, licensure and/or certifications, geographic location, market demands, other business and organizational needs, and other factors permitted by law. Final salary wages offered may be outside of this range based on other reasons and individual circumstances. This position is considered full-time and therefore qualifies for benefits including 401(k) retirement savings plan, medical, dental, vision, disability, and life insurance. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. Salary Range: $85,000—$105,000 USD Why Should You Apply? • Benefits: Outstanding benefits package, including 401k match and generous PTO plan, • Career Growth: Ample opportunities for professional development and advancement, • Employee Perks: Access to corporate discount plans and other benefitsWilson Elser welcomes submissions of candidates for our open positions exclusively from recruitment agencies with an active, signed fee agreement who have been granted access to a position through our dedicated Recruitment Agency Portal. We are unable to consider submissions from recruitment agencies without a current (dated as of 7/1/2024) agreement in place. We appreciate your understanding. For collaboration inquiries or to establish an agreement, please contact us at talentacquisition@wilsonelser.com.Wilson Elser is committed to a collegial work environment in which all individuals are treated with respect and dignity. It is the Firm's policy that employment will be based on merit, qualifications, and competence. Further, employment decisions will be made without regard to an applicants race, color, age, sex, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation or preference, gender identity, physical or mental disability, status as a victim of domestic violence, sex offenses, or stalking, past or present service in the uniformed services or application or obligation to serve in the uniformed services, or any other characteristic protected by law. Wilson Elser endeavors to make the Wilson Elser website accessible to any and all users. You may review our Accessibility Policy here.California Residents may review our CCPA notice for applicants and employees here. Wilson Elser participates in the federal E-Verify program. With respect to all new hires, we provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's Form I-9 to confirm work authorization.Please review the official posters for detailed information regarding your rights and protections • Download the E-Verify Participation Poster (English & Spanish), • Download the Right to Work Poster (English & Spanish)#ZR

Job Description Provide a short description of the Position: The candidate for this position will be responsible for providing technical support for hardware and software for end users. This position will oversee and establish Service Desk processes designed to enable the delivery of high-quality service to end users and ensure service support and delivery are in place to meet the agency's business needs. Provide a list of the day-to-day tasks to be performed by the Selected Candidate: • Develop and document architectural design for endpoint hardware as well as operating systems configurations and management capabilities, • Perform secure baseline image creation and tailoring of Windows operating system images for specific hardware configurations from a common core baseline, • Support application packaging, deployments, documentation and release control in an Enterprise environment, • Utilize PowerShell scripting to maximize productivity of platform management, • Administer corporate mobile device management solution, • Maintain platform security and compliance in alignment with agency's cyber security program to protect data, • Define, create and test Group Policies and updates for endpoint OS, • Utilize standard enterprise tools to develop or implement infrastructure hardware, software or other technical components, • Provide preventative maintenance, troubleshooting and quickly resolve routine problems to ensure infrastructure stability, • Work alongside business operations teams, project management teams, and additional IT teams to coordinate work efforts and establish processes, • Perform system software and hardware upgrades and changes; including planning, scheduling, testing and coordination, • Monitor, measure and test current/new infrastructure products and services, • Perform operational, project and support tasks with little to no supervision, while meeting or exceeding SLAs and performance expectations., • Develop and ensure deployment documentation such as design and environment specifications, user and technical manuals, and process documentation. Works with and troubleshoots remote access technologies (VPN, terminal services), • Maintain Active Directory Group Policy and Preference management, • Monitor operating system & apply patching when applicable, • Collaborate with internal and external application support, systems infrastructre, security, network, telecom, and service desk departments to deliver the best desktop experience to the enterprise, • Conduct proof of concepts and evaluation of new client computing hardware and software technology and research and develop new procedures that streamline operational processes, • Subject Matter Expert on highly complex issues for Desktop and Service Support teams Position Mandatory Qualification (Per Attachment 7, Section 1.2.4) IT Specialist Works in the field of Information Technology, experienced in the usage and support of a collection of development platforms, technical architectures or business applications and products that run on those platforms - beyond that of a Programmer. What are the daily work hours? (Note if negotiable or list preferred start and end time): 8-4:30 PM, 8:30-5 PM, with 1/2 hour unpaid lunch break What type of software is typically used by the Agency? Windows/JAVA/Oracle What type of hardware is typically used by the Agency? Laptop, desktop, network printers. Position Requested Qualifications (Per Attachment 7, Section 1.2.5) • 84 months experience in the field of Desktop Engineering, • 84 months experience with technical approaches in design, build testing and debugging problems, • 84 months experience in mobile device management (MDM) solution, • 84 months experience with Active Directory group policy standard, • 84 months of engineer experience; research, analysis, planning and implementation, • Certifications relevant to MS Windows, • 84 months experience with Networking concepts (DHCP, VLANS, ACLs, Firewalls, etc.), • 84 months experience with organizational skills (effectively manages assigned tickets & queues; properly categorize, document ticket resolution in a timely manner) & ability to handle multiple tasks and shifting priorities (effectively prioritize impact vs. urgency. Ex. Technician is working on a non urgent task like inventory update then a ticket comes regarding a field users' computer not turning on at all.), • 84 months experience in Windows 11 including 64 bit operating systems, • 84 months experience with Client workstations hardware and operating systems, • 84 months experience with Window image deployment and package creation/management, • 84 months experience with client-based security management tools including anti-virus, PKI, HHD encryption, and general client-based security hardening, • 84 months of scripting language experience - Power Shell & VB Script preferred, • 84 months experience with cyber security best practices and compliance, • 84 months experience with advanced troubleshooting and support for VPN, VDI, 2 Factor Authentication and network printing, • 84 months active directory management experience, • 84 months experience analyzing and problem-solving hardware/software issues Additional Information Requests: Are there additional security requirements for the Authorized User? Yes If YES, include the additional security requirements: Background check including fingerprinting Will additional training potentially be required during the Engagement? Yes If YES, provide description of anticipated training: Any state-mandated OER trainings. What type and/or manner, of knowledge transfer is requested during the Engagement? Formal Documentation Is travel anticipated during the Engagement? No