Concierge jobs in Brooklyn, New York, New YorkCreate job alerts

IVDrips is New York’s premier concierge IV therapy brand and HelloDose is our telehealth platform for GLP-1 and peptide therapy. We deliver premium, personalized healthcare directly to patients — and we are growing fast. We need someone who can keep up and grow with us. How to Apply Send us a 2–3 minute video along with your resume In your video, tell us: Who you are and what has shaped you — the real version, not your resume read aloud What you are genuinely looking for in your next role What excites you — professionally and personally What kind of company would make you genuinely excited to walk in the door every morning and break down every barrier in front of you Why IVDrips and HelloDose — show us you know who we are Subject line: Junior Ops — [Your Name] — [One word that describes you] Applications without a video will not be reviewed. The Role You will work directly alongside our Director of Operations across both companies — keeping projects on track, building systems, collaborating across departments, and turning conversations into action. No two days look the same. Real responsibility from day one. You Are • Ambitious, hungry, and genuinely motivated to build something from the inside, • Already using AI tools every day — not as a novelty, as a core part of how you work, • Obsessively organized but comfortable operating in a fast-moving environment, • A natural collaborator who works seamlessly across teams, departments, and personalities, • Someone who figures things out without needing to be asked twice, • Passionate about healthcare, wellness, or tech-forward consumer brands, • Based in New York City or able to commute consistently — you want to be in the room, not on Zoom, • Able to make meaningful connections with everyone on the team from nurses to administrators You Bring • 1–3 years in operations, project coordination, or executive support — or a track record and hungriness about you that demonstrates the same skills, • Demonstrated comfort with AI tools in a professional context, • Fluency in Google Workspace — Docs, Sheets, Slides, Drive, • Clear, professional written communication, • Experience with CRM or project management platforms is a strong plus (Zenoti, HubSpot, Notion, ClickUp, Asana, or similar) We Offer • Direct mentorship from leadership from day one, • Real projects with real impact — immediately, • Exposure to every function across two growing brands: operations, sales, clinical, marketing, and technology, • A collaborative team that operates with energy, passion, and a genuine commitment to excellence, • Benefits of IVDrips services and HelloDose program access, • Competitive compensation with room to grow as you grow Work Location: Hybrid remote in Brooklyn, NY 11230

This job location is in Bushwick Brooklyn. Full-time, Mid-shifts and Evening shifts, Sunday-Thursday. Pay rate of $20-25 per hour, depending on experience. YOUR MISSION as an Assistant Amenity Manager To assist in planning and executing a comprehensive lifestyle and amenity program for a large luxury apartment building in the Bushwick neighborhood, while building strong relationships with your staff to achieve results. Evening and weekend shifts will be required for this role. What You’ll Do • Deliver amazing customer service by having a hospitality-focused, customer-first mindset, • Supervise and manage front desk, fitness, pool, and package room team members, in Amenity Manager’s absence, • Ensure all health and safety procedures are adhered to according to law, • Assist in operating and managing the URBN Playground application, its accompanying software, and property management software for the property, • Promote and sell amenity memberships, fitness packages, and/or event tickets, and services on the app, • Assist in building relationships with customers to understand their needs and interests, especially as it relates to our application services, • Assist in driving membership sales on a monthly basis through promotions, daily interactions with residents, and staff engagement, • Assist in planning and executing programming and events, • Provide reports regarding app usage, customer engagement, and attendance at facilities and events, • Assist in budget and revenue projections, including labor cost management and revenue projections from concierge sales, • May be required to work line staff shifts (Front Desk, Package Room, Lifeguard, etc.) to cover for emergencies or absences, • Be the face of URBN Playground in Amenity Manager’s absence for all customer questions, concerns, and needs YOU’RE GOOD AT • Interacting with people, • Getting things done, • Negotiating with and managing people to get things done, • Scheduling and sending important reminders, • Using proprietary technology systems and software, • Customer service and proactive hospitality, • Promoting services and partnerships, • Creating and managing budgets, • Noticing the little details and taking action to improve, • Using sound judgement to make decisions independently, • Dealing with challenging situations and responding to emergencies, • Being accountable and taking responsibility, • Handling phone calls and emails in a professional and efficient manner, • Building relationships with and coaching team members to maintain smooth operations YOU NEED • A college degree or higher qualification, or equivalent experience, • Prior work experience in the fitness or hotel industry, • Be able to obtain CPR and First Aid certification within three months of employment, • Prior experience in people and schedule management strongly preferred, • A great sense of humor and sense of fun BROWNIE POINTS • Prior experience overseeing and working events, • Familiar with property manager software, • Lifeguard, fitness, pool, or hotel-related certification, • Additional language skills

The Host is responsible for being the first point of contact for all of our guests. The Host is responsible for providing genuine hospitality while maintaining all aspects of the space and meeting guests' needs. KEY RESPONSIBILITIES • Follow the posted opening and closing duties, • Provide excellent service at all times, • Set and maintain the dining room and podium environment and ensure materials are perfectly clean • Have necessary knowledge of menu items to assist guests as needed, • Assist guest and colleagues courteously and efficiently, • Use the guest's name appropriately and communicate it to restaurant colleagues and assist in seating guests and pulling chairs • Assist restaurant colleagues to prepare for service, • Communicate other necessary information with colleagues (i.e., birthdays, anniversaries, special requests), • Communicate through Guest Movement chat group any relevant guest movements, • Coordinate set menus for small groups and distribute copies of the event form accordingly, • Inform restaurant managers of daily reservations forecast, • Share information on all upcoming events with the Concierge team, • Assist in monitoring all guests' needs, • Confirm daily reservations, • Log in information about our guest preferences, • Check daily for our regular guest preferences and record them in our daily list for the service, • Assist with coat check as needed, • All other responsibilities assigned by Management REQUIRED EXPERIENCE AND QUALIFICATIONS • 1 year experience in a luxury hotel environment or similar setting in restaurants or food and beverage, • Must be able to work weekends and have open availability, • Must be capable of working in a team-oriented environment to achieve the hotel's common goal of guest satisfaction, • Must be able to take constructive criticism and work well in a team dynamic, • Positive, engaging, and energetic personality, • Must be personable and able to anticipate guests' needs, • Able to be organized, manage time wisely and work with little to no direct supervision, • Very high attention to detail, • Sensitive to cultural nuances, • Excellent communication skills, both written and verbal on English, • Able to handle a multitude of tasks in an intense, fast paced environment, • Excellent people skills and the ability to work under pressure and with various stakeholders, • Ability to maintain a clean and professional appearance as per company policies, • Ability to stand for extended periods of time, • Multi-lingual is a plus, • Experience working with SevenRooms is preferred, • TIPS Certified

Our company seeks an Office Cleaner to clean and sanitize our commercial building. The ideal candidate has relevant professional cleaning experience, and is efficient in mopping, sweeping, dusting, vacuuming, and other custodial duties. We are looking for hardworking individuals to implement a high standard of cleanliness for our office. You will work both on a team of office cleaners and alone, so being able to collaborate with others, follow instructions from your supervisor, and stay on-task is key. Office Cleaner Duties and Responsibilities • Clean workspaces, common areas, offices, hallways, and bathrooms, • Sweep, mop, and buff hardwood floors as needed, • Vacuum carpeted areas and furniture, • Dust and polish various surfaces, • Restock bathrooms with supplies, • Empty trash bins, • Prior cleaning experience (highly preferred), • A high standard for cleanliness, • Attention to detail, • Ability to follow instructions, • Time-management skills, • Physical stamina, • Able to pass a background check/drug screening

Be part of a team that’s all about growth! As a busser, you’ll keep tables spotless, make sure the event space shines from open to close. We believe every role is a stepping stone — this position is a chance to grow with us, build new skills, and move forward in your career.

We are seeking a friendly, service-oriented front desk agent to join our growing staff. In this position, you will take reservations, check guests in and out of rooms, direct calls, and answer all guests’ questions and concerns. You must be personable and have outstanding interpersonal communication skills. Front Desk Agent Duties and Responsibilities • Greet guests with a welcoming smile and friendly demeanor, • Perform all guest check-in and check-out procedures, • Obtain or confirm guest information, assign rooms, activate and distribute keys, etc., • Collect payment for room charges and other fees, • Answer phones and direct calls to appropriate personnel, • Check and send emails, • Make and confirm reservations, • Maintain a clean and tidy workspace at all times, • Inform guests of hotel amenities and offerings, • Be informed and up-to-date on all types of room accommodation and availability, • Communicate with housekeeping, room service and security staff as necessary, • Provide local information on restaurants, special sites, activities, etc., • Resolve customer complaints and problems calmly and effectively, • Notify management of any serious issues that you cannot resolve, • Take and deliver messages for guests, • Store luggage and valuables as needed, • Assist with and book tours and activities for guests, • Maintain a friendly, personable disposition, • High school diploma or GED equivalent preferred, • Previous experience in customer service and/or hospitality industry preferred, • Experience using hotel booking software a plus, • Computer literate and proficient using Microsoft Suite, • Personable and outgoing when dealing with guests, • Professional phone demeanor, • Excellent customer service skills, • Ability to maintain calm, polite, and patient in stressful situations, • Organized and detail-oriented, • Ability to connect with guests and consistently give them a positive customer experience

Call Center Representative Job Description Template We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response. To be a successful call center representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable. Call Center Representative Responsibilities: • Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services., • Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued., • Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed., • Building lasting relationships with clients and other call center team members based on trust and reliability., • Utilizing software, databases, scripts, and tools appropriately., • Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service., • Making sales or recommendations for products or services that may better suit client needs., • Taking part in training and other learning opportunities to expand knowledge of company and position., • Adhering to all company policies and procedures. Call Center Representative Requirements: • High school diploma or equivalent. (prefered not required), • More education or experience may be preferred., • Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice., • Understanding of company products, services, and policies., • Proficiency with computers, especially with CRM software, and strong typing skills., • Ability to ask prying questions and diffuse tense situations., • Strong time management and decision making skills., • Adaptability and accountability., • Fluency in multiple languages may be desired.

Superyacht Crew Opportunity - Bartender / Concierge We are seeking an experienced and personable Bartender / Concierge to join a busy, world-cruising superyacht program. The ideal candidate will possess strong cocktail bar expertise and a proven track record working with UHNW clientele in high-end hospitality environments. Fine dining or luxury restaurant service experience is highly desirable. This dual-role position extends beyond bar service and includes guest concierge responsibilities, such as escorting owners and guests ashore for restaurant reservations and exclusive engagements in international destinations. A background in security, close protection, or competitive sport will be highly regarded. During shipyard and maintenance periods, the successful candidate will also be required to assist the deck team, demonstrating versatility, a strong work ethic, and a hands-on approach. This is an exceptional opportunity to join a dynamic program with a worldwide itinerary and a generous leave package. This is a position open to an industry professional, with clean background check and drug test. Open to international candidates, welcome to apply. Position will involve living onboard a 200ft motor yacht full time, 8 weeks annual leave.

We are looking to hire an upbeat front desk agent to assist with checking guests in and out of our establishment. The front desk agent will assist guests with inquiries, problems, and complaints. The front desk agent will be responsible for receiving guests’ payments and for balancing the cash at end of the shift. You will be familiar with the hotel layout, be up to date with different tariffs and special offers, understand the in-house restaurant's operation to facilitate guests' dining reservations and to make recommendations, and be proficient with operating the switchboard. You will ensure keys are handed back on guests' departure. To ensure success you will be professional and pleasant in challenging situations and take responsibility for the satisfaction of guests from arrival to departure. Preferred candidates will be positive, proactive, and be skilled at multitasking in a fast-paced environment. Front Desk Agent Responsibilities: Greeting and thanking guests in a sincere, friendly manner. Checking guests in on arrival and out on departure. Posting charges to appropriate guest accounts. Anticipating and addressing guests' needs, and resolving their problems and complaints. Assisting guests with disabilities. Operating switchboard and assisting with inquiries. Assisting the reservations manager with taking reservations. Collaborating and communicating with other internal departments to ensure guest satisfaction. Complying with company procedures and safety policies. Performing duties on a daily checklist. Front Desk Agent Requirements: High school diploma or suitable equivalent. 1+ years of front desk agent experience preferred. Well-groomed, professional appearance. Outstanding written and verbal communication skills. Team player. Physically agile, and able to stand for extended periods. Available to work shifts, over weekends, and on public holidays.

Our company seeks a Lobby Attendant to work in the lobby of our establishment. In this role, you will greet patrons at the front door or entrance, direct them to the right areas, and keep the lobby looking presentable. You will also answer patrons' questions that are within your scope. While there are no formal educational qualifications for this job, our ideal candidate has excellent interpersonal skills and some experience in a customer service role. Lobby Attendant Duties and Responsibilities • Provide upkeep to the lobby areas to ensure they are clean and presentable, • Greet and assist patrons, directing them as needed, • Provide customer service and answer patrons' questions, • Lift bags or other objects as needed, • Assist guests with special needs Lobby Attendant Requirements and Qualifications • High school diploma or GED certificate, • Experience in a customer service role (preferred), • Good interpersonal skills, • Friendly and helpful demeanor, • Ability to lift up to 50 pounds, • Flexible schedule to work various shifts, including weekends, nights, and holidays