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About Us For over 175 years, Seamen’s Society has been dedicated to helping children survive, thrive, and succeed. Our programs provide critical support to vulnerable children and families, and we are looking for passionate, dedicated professionals to join us in making a difference. If you’re seeking a rewarding career where your work truly matters, we invite you to be part of our mission. With opportunities in Brooklyn and Staten Island, we offer competitive salaries, career growth potential, and a comprehensive benefits package. Seamen’s Society for Children and Families is a 501(c)(3) nonprofit organization and an Equal Opportunity Employer. Take the next step in your career and help create brighter futures for children and families, apply today! Supervisor - Preventive Family Treatment and Rehabilitation Role Summary: This position is responsible for supervising a unit within the Family Treatment and Rehabilitation (FT/R) program. The supervisor oversees all staffing functions including hiring, scheduling, case assignments, employee relations, and performance evaluations. They ensure program compliance with ACS, Connections, and PROMIS requirements, and manage key functions such as Family Team Conferences, Clinical Diagnostic Team meetings, and QA documentation. The role requires strong leadership, clinical knowledge, organizational skills, and the ability to work collaboratively with internal teams and community partners to support at-risk families and meet agency goals. Duties and Responsibilities: • Conducts joint interviews with Director and makes hiring decisions for their unit., • Manages staff work hours and schedules., • Manages all case assignments and distribution of work., • Manages and documents employee complaints within the unit., • Manages employee progressive discipline when required., • Provide direct supervision to FT/R staff ensuring the program meets all mandates., • Assist walk ins., • Manages Family Team Conferences, Clinical Diagnostic Team meetings with families that result in a service plan for the family., • Ensure that all reporting requirements with Connections and PROMIS are completed and all ACS requirements for the programs are met., • Responsible to interact with the program monitors to ensure programs are successful and at full capacity., • Maintain a positive relationship with community networks and with appropriate agencies and community groups to benefit the programs and the agency., • Conduct employee evaluations., • Conduct quarterly case record reviews (physical records).Complete monthly case review and enter note in Connections., • Work in collaboration with the QA dept to monitor FASP’s, casework contacts and other QA mandates and ensure FTC’s are scheduled and held., • Provide back-up for other supervisors in the Preventive programs Skills, Knowledge and Abilities: • Knowledge and experience providing clinical interventions and counseling services for families., • Ability to manage and supervise all staff., • Excellent interpersonal, organizational and computer skills., • Skills with crisis intervention and community networking, • Ability to work independently., • Ability to perform the essential functions of the job with or without a reasonable accommodation Qualifications/Requirements: • MSW/LMSW and experience working with families required., • 3+years of progressive supervisory experience, • Due to the nature of the work environment work hours will be based on needs of program and may vary., • Our Agency operates in 2 locations: Staten Island and Brooklyn. In rare occasions you may be temporarily transferred to either site to meet program needs., • Performs other duties/responsibilities as assigned within scope of position
JOB DESCRIPTION Job Description Description: About Us: At Advocare Jersey Heights Pediatrics, we are dedicated to providing compassionate and high-quality care to children and their families. Our pediatric practice is a warm and welcoming environment, and we’re looking for a friendly, reliable, and organized Front Desk Medical Receptionist to be the first point of contact for our young patients and their families. If you are passionate about working in pediatrics and enjoy creating positive experiences for children and parents, we’d love for you to join our team. The Front Desk Medical Receptionist plays an essential role in ensuring smooth operations in our pediatric practice. You’ll be the first face our patients see and the voice they hear when calling, so a warm, friendly demeanor and exceptional organizational skills are key to this role. Benefits Available: • Medical and Prescription Drug Coverage, • Dental Insurance, • Vision Insurance, • 401K Employer Match, • Flexible Spending Accounts (FSA), • Health Savings Account (HSA), • Voluntary Hospital Indemnity Insurance, • Voluntary Term Life and AD&D Insurance, • Voluntary Short-Term Disability & Long-Term Disability Insurance, • Voluntary Critical Illness, Cancer, and Accident Insurance, • Greet patients and families with warmth and professionalism as they arrive, • Check in patients, verify insurance information, and update personal details, • Schedule, confirm, and reschedule pediatric appointments, • Answer phone calls, direct inquiries, and assist parents with appointment-related questions, • Collect co-pays, process payments, and provide receipts, • Maintain patient records and ensure all forms are completed accurately, • Help manage patient flow in a busy office, coordinating with clinical staff, • Keep the reception area clean, organized, and welcoming for children and parents, • Educate families about office policies, insurance, and payment procedures, • High school diploma or equivalent required, • Previous experience in a pediatric medical office or healthcare setting preferred, • Familiarity with pediatric terminology and patient needs is a plus, • Proficiency with electronic medical records (EMR) systems, • Excellent communication skills with a focus on interacting with children and parents, • Strong organizational skills with the ability to multitask in a fast-paced environment, • Friendly, patient, and empathetic attitude toward children and families, • Bilingual (English/Spanish or other languages) is a plus but not required