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About Us: Tortiamo USA is a premium importer of Italian frozen desserts and Portuguese wines, delivering exceptional products to high-end restaurants, grocery stores, hotels, and institutions across the U.S. We pride ourselves on our quality offerings, and we’re seeking a high-caliber sales professional to help drive our continued growth. Who We’re Looking For: We’re thrilled by your interest in joining our team! This position is suited for a seasoned Sales Representative with at least 5 years of proven sales experience preferably in the food and wine industry or a closely related field. We need a skilled professional with a strong track record of achieving and exceeding sales targets, and a passion for building long-term customer relationships. (Please only apply if you have a valid driver’s license and a personal vehicle for daily use.) Role Overview: As a Sales Representative with a specialization in food and wine, you’ll play a critical role in driving sales and expanding our customer base. Your primary responsibility will be to promote and sell our premium products, build strong client relationships, and help us meet or exceed company sales goals. Key Responsibilities: Develop and execute strategic sales plans to meet or exceed company goals. Identify, engage, and convert new business opportunities within your assigned territory. Build and maintain relationships with existing clients through regular communication and proactive customer service. Deliver persuasive sales presentations and conduct product demonstrations to showcase our offerings. Negotiate contracts and close deals to drive revenue growth and achieve sales targets. Utilize CRM tools, such as Badger, to track sales activities and document customer interactions. Qualifications: Proven sales experience preferably in the food and wine industry or a related field. Proven track record of success in achieving and exceeding sales targets. Strong negotiation and closing skills, with a focus on long-term customer relationships. Ability to work independently as well as collaboratively within a team. Valid driver’s license and reliable personal vehicle for daily use. Why Join Us? This position offers a competitive salary, commission structure, and growth opportunities within a leading company. If you are an experienced, motivated sales professional with a love for food and wine, we encourage you to apply and become part of our journey in bringing premium culinary products to an ever-expanding U.S. market!
A Customer Service Representative (CSR) is responsible for interacting with customers to address their needs, answer questions, resolve issues, and provide product or service support. The role is pivotal in maintaining a positive relationship between the company and its customers, ensuring customer satisfaction and loyalty. Below is a detailed description of the responsibilities, skills, and qualifications for a typical Customer Service Rep The Customer Service Representative will serve as the primary point of contact for customers, handling inquiries, resolving complaints, processing orders, and providing product or service information. The role involves clear communication, problem-solving, and maintaining a high standard of customer care to enhance customer satisfaction. Key Responsibilities: - Respond to customer inquiries via phone, email, live chat, or social media channels in a timely and professional manner. - Provide accurate information about products, services, and policies to customers. - Address and resolve customer complaints effectively and empathetically, aiming for a first-call resolution. - Assist customers with order placements, tracking, modifications, returns, and refunds. - Maintain detailed records of customer interactions, transactions, comments, and complaints. - Collaborate with other teams (e.g., sales, technical support, and management) to address complex customer needs. - Identify opportunities to improve service processes and contribute to customer experience enhancements. - Meet or exceed key performance indicators (KPIs) such as response time, customer satisfaction scores, and issue resolution rate. - Stay informed about product updates, company policies, and industry trends to provide accurate and helpful assistance. Skills and Qualifications: - Communication Skills: Excellent verbal and written communication abilities to convey information clearly and interact effectively with customers. - Problem-Solving: Ability to identify issues, think critically, and provide solutions in a timely manner. - Empathy and Patience: Strong interpersonal skills to handle customer concerns with understanding and composure. - Attention to Detail: Accurately document interactions and handle customer accounts with a high degree of accuracy. - Multitasking: Capability to manage multiple customer requests simultaneously while maintaining quality service. - Technical Proficiency: Comfort with using customer service software, databases, and Microsoft Office or other related tools. - Time Management: Efficiently manage time to meet deadlines and performance metrics. - Adaptability: Ability to adjust to changes in customer needs, company policies, or technology. Education and Experience: - High school diploma or equivalent; associate or bachelor’s degree preferred. - Prior experience in customer service, sales, or related roles is advantageous but not always required. - Knowledge of CRM (Customer Relationship Management) software is a plus. - Work Environment: Customer Service Representatives may work in various settings, such as call centers, retail environments, or from home as remote agents. The role often involves sitting for extended periods, using a computer, and having direct communication with customers through various channels. Career Path: With experience, a Customer Service Representative may advance to roles such as Customer Service Manager, Team Lead, Account Manager, or even positions in sales or marketing. Compensation and Benefits: Compensation can vary based on experience, location, and company, but typically includes a competitive salary, benefits such as health insurance, paid time off, and potential performance bonuses
***new york law states that in order to petition for a democrat political campaign, one must be a registered democrat*** paid political activists are integral component within the organization. Their prominence of activism for political movement is essential. As a petitioner, there is an expectation to gather signatures from registered democratic voters in a clear and articulate manner. This duty is critical in ensuring that this political organization clientele voices are heard, and their needs are acknowledged and resolved. Overall, this role as a petitioner solicits a culmination of advocacy, active listening, clear and concise delivery, effective communication, and relentless commitment to democracy.