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  • Tax Program Director
    Tax Program Director
    50 minutes ago
    $80000–$105000 yearly
    Full-time
    Morris Heights, The Bronx

    POSITION DESCRIPTION Position: Program Director Program: VITA Tax Program Reports to: Senior Program Director Salary Range: $80,000 to $105,000 Full-Time - VITA Tax Program Director About This Opportunity We welcome applications from candidates with diverse backgrounds and experiences. If you are passionate about advancing economic justice and possess strong leadership skills, we want to hear from you. This senior leadership role provides strategic direction and high-level oversight of Ariva’s Volunteer Income Tax Assistance (VITA) Program, ensuring alignment with organizational goals and meaningful community impact. The Program Director supervises full-time and seasonal staff, oversees dozens of volunteers, leads program design and evaluation, and cultivates partnerships with funders, city and state agencies, and community organizations. This position plays a key role in shaping Ariva’s long-term strategy to build financial stability in the Bronx and other underserved communities. About Ariva MISSION: Our mission is to bring economic justice, opportunity and inclusion to our Bronx neighbors and other underserved communities across New York City. VISION: We envision a world where all New York City residents experience economic justice, financial inclusion, and the opportunity to build financially empowered and prosperous lives. We offer free comprehensive financial capabilities services and free income tax assistance at locations around New York City. Position Description Ariva is seeking a Program Director to join our leadership team. The Program Director is an experienced manager with demonstrated leadership abilities who works with us to develop, launch, execute, and evaluate effective programs that support vulnerable and underserved residents of our community. Ariva is one of the most established non-profit organizations providing free tax assistance in the Bronx. We are an IRS-sponsored VITA program and a Certified Acceptance Agent for ITINs. The program serves over 8,000 New Yorkers each year. The Program Director must have proven experience in managing, cultivating, and retaining staff. The Program Director will oversee a team of 5 full-time, year-round staff, 20-25 seasonal staff, and about 100 volunteers. This is a full-time position with an average schedule of approximately 45 hours per week, with the possibility of additional hours during the income tax filing season. The position requires some evening and weekend availability to support community-based programs. During the main filing season (January–April), the Program Director may be expected to work most evenings and Saturdays. Face-to-face in-person service is an essential component of this position. This role involves frequent local travel to sites throughout NYC. Responsibilities The Program Director provides strategic and operational leadership for Ariva’s VITA tax program. The Program Director directly oversees projects and tax sites, supervises staff, ensures IRS-compliant service delivery, cultivates partnerships, and provides coverage as needed to ensure seamless, high-quality service at all sites. The Program Director's responsibilities include, but are not limited to: Primary Responsibilities Program Leadership ● Set the overall vision and strategy for the assigned financial capability programs in alignment with Ariva’s strategic plan. ● Design, implement, and evaluate new and existing programs. ● Lead program budget development, monitoring, and financial reporting of assigned programs. ● Serve as a key contributor in agency strategy sessions with executive staff and the Board. ● Oversee contract management, including compliance and invoicing. ● Monitor performance and reporting for all assigned tax sites and projects, ensuring ongoing compliance with IRS and local funder requirements. ● Ensure a highly professional and client-centered environment at all tax sites. ● Identify, implement, and monitor tax time savings and asset-building initiatives. ● Coordinate program integration strategies with Ariva’s financial counseling program. ● Review and approve communications content (website, social media, outreach materials). ● Support succession planning and cultivate leadership capacity within the program team. Team Management & Operations ● Recruit, mentor, and supervise full-time program staff. ● Develop and implement long-term professional development and staff retention strategies. ● Recruit, mentor, and supervise site coordinators and seasonal staff during tax season. ● Ensure tax sites have adequate equipment, technology, and supplies. ● Maintain safeguards to protect client privacy and data security. ● Maintain a secure and accurate equipment inventory of laptops and peripherals, ensuring security and antivirus software are up to date. External Relations & Representation ● Represent Ariva in meetings with funders, city agencies, and external partners. ● Design and oversee community outreach and marketing campaigns that build a sustainable client pipeline. ● Develop and maintain a sizable client story bank. ● Cultivate and sustain partnerships with community-based organizations, financial service providers, and other host partners where the tax sites operate. The Program Director will also have lead responsibility for the following initiatives: ● Oversee Ariva’s ITIN program. Ensure that Ariva’s ITIN program is fully compliant with all IRS requirements. ● Oversee Ariva’s Senior Citizen Tax Initiative, a program focused exclusively on the tax needs of seniors in our communities. Core Competencies: ● Minimum five years of experience in income tax preparation, preferably some in VITA sites. Multiyear seasonal site experience is acceptable. ● Minimum three years of experience in program management, including direct supervision of staff. ● A demonstrated commitment to and experience working with low-income people and in low-income communities. ● Extraordinary customer service skills and high standards of professionalism. ● Skilled in managing, motivating, and supporting staff and volunteers. ● Strong project management skills; ability to manage multiple projects with varying goals, requirements, and timelines. ● Ability to simultaneously manage several busy tax sites. ● Cultural competence to provide services to the diverse members of our community. ● Adept at building and sustaining strategic partnerships with funders, community organizations, and government agencies. ● Computer-literate; comfortable with data management, data entry, and reporting. ● Exceptional communication skills, both written and verbal, including public speaking. ● Familiarity with CRMs, especially Salesforce and tax software (currently TaxSlayer) ● Contract or grant management experience and skills. ● Able to work in person and engage in frequent local travel to visit multiple tax sites, primarily in the Bronx. ● Willing and able to be flexible in their work schedule; able to accommodate evening and weekend hours to support the tax sites during tax season Compensation & Benefits ● Salary: $80,000 - $105,000, commensurate with experience ● Subsidized health and dental insurance ● Generous paid time off ● 401K retirement plan ● Additional employee benefits "Ariva is an Equal Opportunity Employer"

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  • Front Desk Assistant
    Front Desk Assistant
    20 days ago
    Full-time
    Mount Eden, The Bronx

    Position Overview We are seeking a professional, organized, and customer-service-oriented Medical Front Desk Receptionist to join our busy outpatient medical facility in the Bronx. The ideal candidate is bilingual in Spanish and English, has excellent communication skills, and can thrive in a fast-paced healthcare environment while providing outstanding patient service. Key Responsibilities • Greet and check in patients in a courteous and professional manner, • Answer multi-line phones and direct calls appropriately, • Schedule, confirm, and manage patient appointments, • Verify insurance eligibility and obtain required authorizations when applicable, • Collect copays, balances, and patient demographic information, • Maintain accurate patient records within the EMR system, • Communicate effectively with patients, providers, and insurance companies in both Spanish and English, • Manage incoming faxes, referrals, and medical documentation, • Ensure front desk and waiting area remain organized and professional, • Assist with patient flow and overall clinic operations, • Handle sensitive patient information in compliance with HIPAA regulations Qualifications • High school diploma or equivalent required, • Bilingual Spanish/English required, • Previous medical receptionist or healthcare office experience preferred, • Strong computer and data entry skills, • Experience with EMR/EHR systems preferred, • Excellent phone etiquette and customer service skills, • Ability to multitask and work efficiently in a fast-paced environment, • Professional appearance and demeanor Preferred Skills • Experience with insurance verification and authorization processes, • Familiarity with outpatient medical or rehabilitation settings, • Strong organizational and problem-solving skills, • Ability to remain calm and professional under pressure

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  • Sous Chef
    Sous Chef
    28 days ago
    $20–$25 hourly
    Part-time
    Englewood

    CZEN Restaurant is hiring a hands-on Sous Chef for our new Caribbean Asian Fusion restaurant, "CZEN". Chef responsibilities include studying existing recipes, setting up menus, preparing high-quality dishes and leading your team with the head chef. You should be able to delegate tasks to kitchen staff to ensure meals are prepared in a timely manner. You should be familiar with sanitation regulations. Responsibilities Ability to set up and prepare all food items; opening and closing duties; replenishment and rotation of stock Set up of non-food items for shift; high level of sanitation awareness and conscientiousness; professional, safe, and efficient manner. Inputting daily event sheets and daily reports. Production of menu items in a timely manner and in accordance with company standards. Ability to follow directions precisely and consistently; maintenance of work area and proper food storage; opening and closing duties. Adheres to company guidelines and house rules, always exceeds guest expectations. Assist in staffing, scheduling, training, and counseling of event staff. Ability to interact with guests and staff in order to ensure guest satisfaction. Must have extensive knowledge of food and beverage menu, specials and services offered. Ability to assure compliance with company service standards, company inventory and cash control procedures. Work as a team with fellow associates and manage and lead your culinary team Inform wait staff about daily specials Ensure appealing plate presentation Slightly modify recipes to meet customers’ needs and requests (e.g. reduce salt, remove dairy) Check freshness of food and discard out-of-date items Experiment with recipes and suggest new ingredients Ensure compliance with all health and safety regulations within the kitchen area Skills Proven work experience as a Sous Chef. Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette Advanced knowledge of culinary techniques. Sushi rolling & knowledge of Caribbean food is a plus. Leadership skills Ability to remain calm and undertake various tasks Excellent time management abilities Up-to-date knowledge of cooking techniques and recipes Familiarity with sanitation regulations Ability to multitask in a fast paced, team orientated setting. Must be able to read, speak and write in English. Ability to lift and transport food and other items weighing up to 30 pounds, occasionally 50 pounds. Ability to work extended hours, nights, weekends, and holidays. Must have sufficient mobility to perform assigned production tasks including: constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time. Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training. Compensation: Competitive pay, commensurate with experience, and a generous benefits package that includes: benefits, paid vacation, and 401k plan. CZEN is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information. Job Type: Full-time Benefits: 401(k) Health insurance Experience: Sous Chef in a Dine In Restaurant: 4 years (Required) Asian Culinary: 1 year (Preferred) Caribbean Culinary: 3 years (Required) Work Location: In person

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  • Shift Leader
    Shift Leader
    1 month ago
    $20–$22 hourly
    Full-time
    East Bronx, The Bronx

    Job Title: Shift Lead Location: Juici Patties Reports To: Store Manager / Kitchen Management experience is required Job Summary: The Shift Lead at Juici Patties is responsible for supervising daily shift operations, ensuring smooth service, and maintaining high standards for customer satisfaction. You’ll support the team by coordinating tasks, managing workflow, and stepping in wherever help is needed — whether it’s at the counter, kitchen, or with customer service. This role requires strong leadership, excellent communication skills, and the ability to stay calm and organized during busy periods. Key Responsibilities: Lead the team during your shift to deliver excellent customer service and quality food Ensure all staff follow company policies, procedures, and health & safety regulations Assist with opening and closing duties, including cash handling and store cleanliness Handle customer inquiries, concerns, or complaints professionally and promptly Support kitchen and front-of-house staff to maintain smooth workflow Train and mentor new or junior team members during shifts Monitor inventory levels and communicate supply needs to management Report any operational issues to management Qualifications: Previous experience in a fast-paced food service environment preferred Strong leadership and problem-solving skills Excellent communication and interpersonal skills Ability to multitask and stay calm under pressure Positive attitude and team player mentality Benefits: Competitive pay Growth opportunities Friendly and supportive work environment

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  • Busser/Food Runner
    Busser/Food Runner
    2 months ago
    Part-time
    Englewood

    The successful candidate will play a key role in contributing to our customer satisfaction goals. We'd like to interview you if you're a seasoned kitchen team member looking for the opportunity to grow and can handle all of the below responsibilities/requirements. Send us your current work status and availability to interview. Key Requirements: Friendly demeanor- able to greet and serve customers in a friendly manner Ability to stand for a long time Accuracy and speed in executing assigned tasks Familiar with industry’s best practices Dedication to teamwork Responsibilities Set up and stocking stations with all necessary supplies Answer, report and follow Managers instructions Comply with nutrition and sanitation regulations and safety standards Prepares dining room for patrons by setting tables and stocking all necessary supplies prior to the beginning of service Maintains table settings by removing finished courses and replenishing utensils as necessary Refilling water glasses Supports wait staff by assisting them with delivery of food and retrieval of any supplies they may require Maintains a clean and sanitary bussing station Ensuring the availability of clean dishes by bussing tables, washing dishes, pots, pans, and flatware, and resetting dining areas. Preparing dining areas and kitchen for next shift by cleaning and restocking dining areas and cook stations. Disposing of the trash at close of restaurant Must be able to lift 50lbs minimum Responsible for cleaning restrooms throughout the shift and maintaining cleanliness of Indoor and Outdoor Dining areas • You must be legal to work in the United States Pay Frequency: Weekly Tips Included

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  • Medical Receptionist
    Medical Receptionist
    2 months ago
    Full-time
    Englewood

    Medical Receptionist Duties: • Greet and check-in patients, ensuring a friendly and welcoming atmosphere, • Answer phone calls and schedule appointments using the appointment scheduling system -Check out pt and enter all billing -Give pts paperwork needed for testing ,labs and follow up appts • Maintain patient records and update information as necessary, • Assist with medical records management, including filing, scanning, and organizing documents, • Coordinate referrals to specialists and schedule follow-up appointments, • Handle patient inquiries and provide accurate information regarding clinic services, • Collaborate with medical staff to ensure efficient patient flow and timely communication., • Have experience with prior authorizations We are willing to train if you are willing to learn. If you are a dedicated individual with excellent customer service skills and the ability to multitask in a healthcare environment, we want to hear from you. Join our team as a Medical Receptionist and contribute to providing exceptional care to our patients. Hours are : Monday 9 to 6/630 Tuesday/Wednesday/ Thursday 9 to 5/530 Friday 9 to 430 We are a Drs office and sometimes hours can end early or extend a little later Please submit your resume along with a cover letter highlighting your relevant experience. Job Types: Full-time, Temporary Pay: $18.00 - $20.00 per hour Benefits: Free parking Health insurance On-the-job training Paid time off Work Location: In person

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  • Teaching Assistant
    Teaching Assistant
    2 months ago
    Full-time
    West Bronx, The Bronx

    The Teacher Assistant is responsible for assisting the Teacher with providing children ages 3 to 5 years old with a learning environment and experiences which will helps them develop socially, physically, and emotionally in a manner appropriate to their age and stage of development. Essential Duties and Responsibilities: • Supports the implementation of the agency’s school readiness goals and CLASS., • Ensures proper care and supervision of children at all times, the practice of head counts,classroom arrangement, general safety rules,monitoring equipment and working knowledge of wclassroom management., • Assists Teacher with teaching responsibilities and other classroom responsibilities, as assigned, • Ensures child-adult ratio is met at all times, • Prepares snacks and meals for children, as needed., • Cleans and sanitizes all areas of the classroom, including food preparation and eating areas, • Helps children practice good hygiene, including personal cleanliness and diapering, as needed, • Provides input in planning lessons and activities for children, • Assists in gathering classroom observations and other documentation for developmental assessments of children., • Assist with child observation, individualization, lesson plans, attendance, lunch count, parent participation, in-kind contributions, and others as directed, using proper spelling and accurate calculations., • Assists in organizing and maintaining instructional and classroom supplies, • Sets up classrooms for various purposes., • Maintains an organized and developmentally appropriate classroom environment, • Collects documents from parents during drop-off/pick-up time, • Assist parents to organize and implement parent activities; encourage, facilitate, and support parental involvement in all aspects of the Head Start Program., • Provides appropriate customer service to parents, children, and community representatives/members,, • Ability to attend in-service trainings, home visits, parent conferences, etc., • Must have exceptional organizational and time management skills, • Implements agency policies and procedures, • Cooperates with Site Director/CDS and other Service Area Coordinators in planning, supervision and implementation of overall program., • Substitute as needed and when appropriate as instructed by Site Director., • Other duties as assigned within the scope of the position to maintain a quality program Professional and Ethical Standards, • Maintain confidentiality in accordance with Agency policy and legal requirements., • Be honest, reliable and dependable., • Respect and maintain rights and privacy of all staff, parents, and children., • Attend mandated trainings and meetings, and seek out staff development opportunities., • Work as a team member with all staff and maintain a positive work ethic., • Act conscientiously in performing routine duties Qualifications/Knowledge, Skills and Abilities: • Ability to effectively communicate with community members and groups, managers, regulatory agencies, and families both individually and in group settings., • Ability to work as a positive team member., • Ability to solve practical problems and deal with a variety of situations, • Knowledge of various software programs such as MS Word, Excel, Power-Point, Publisher and ChildPlus. Education/Certifications: BA/BS/AAS/CDA preferred. Strong written and oral communication skills. Displays effective time management and multi-tasking skills. Self-motivated, energetic, team player. “MARC Academy and Family Center is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status”

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