Customer service team leader jobs in Wichita Falls, TexasCreate job alerts

Job Description Classification: Non-Exempt We are Alsco Uniforms. We’ve been working hard for our customers since 1889 when we invented the uniform and linen rental industry. Alsco Uniforms has grown into a worldwide leader serving over 350,000 customers in 13 countries. It’s our job every day to make every aspect of the customer experience better. Whatever our customers need, Alsco Uniforms finds the answers that work for them. Our employees are the heart and soul of Alsco Uniforms. As a result, we have a long history of strong financial performance, continuous improvement, and customer service. We’re seeking driven professionals with ambition to grow within our company. We’d love to talk to you about how you can fit into our team of diverse individuals and how your hard work will be rewarded with competitive pay and benefits and ongoing career development. Join our team and build your career with Alsco Uniforms! Job Summary: The Soil Counter/Sorter handles, counts, sorts and records incoming soiled textiles from the customer. Identifies damaged or abused textiles. Prepares and transfers textiles to other departments. Performs other tasks as needed. Our full-time employees enjoy: • 401K Plan with Company Match, • Medical, Dental, Vision, FSA/HSA, • Life Insurance, Disability Insurance, • Vacation, Sick Time, Holidays, • Choice of Global Cash Card or Direct Deposit, • Career Advancement, • Learning & Development Opportunities Essential Functions: • Open bag of soiled textiles, then sort them by type, size and color., • Count textiles manually or electronically, and transfer them into sorting systems., • Identify damaged or abused textiles and record into sorting systems., • Meet efficiency and safety standards for the position., • Follow instructions as directed by supervision. Additional Functions: • Recognize colors and sizes, count accurately., • Comprehend and follow direction. Typical Physical Activity: • Physical Demands consist of standing, walking, reaching overhead, pushing, pulling, grasping, lifting up to 50 lbs. and stooping., • Physical Requirements consist of being able to meet the physical demands for the entire shift. Typical Environmental Conditions: • Production areas of a typical industrial laundry facility, which includes variations in temperature, odors, humidity, lint and dust. Soiled linens come from a variety of customers such as restaurants, hotels, medical facilities and shops. Travel Requirements: • none. For a general description of benefits that are being offered for this position, please visit alsco.com/benefits. Alsco Uniforms is an Equal Employment Opportunity Employer. Candidates are considered for employment with Alsco Uniforms without regard to their race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status (specifically status as a disabled veteran, recently separated veteran, armed forces service medal veteran, or active duty wartime or campaign badge veteran), or other classification protected by applicable federal, state, or local law. Revised: 04/29/2022

Job Description JOB SUMMARY Are you a dynamic leader with a passion for customer service and a knack for driving sales? Do you thrive in a fast-paced environment where every day brings new challenges and opportunities? If so, we have the perfect opportunity for you! OXXO USA is seeking an energetic and experienced Retail Store Manager to join our team. As the Retail Store Manager, you will play a pivotal role in ensuring our customers receive exceptional service while maximizing store profitability. Step into a role where your leadership and strategic thinking will make a real impact and embark on a rewarding career journey with us! Key Responsibilities: • Managing employees and adhering to company policies and procedures., • Responsible for ensuring all hours of operation are covered and supported. This includes recruiting to hire and retain employees., • Monitor and manage inventory levels to prevent shortages or overstock situations. Conduct regular stock checks and work with suppliers to ensure timely delivery of products., • Maintaining the cleanliness of the store., • Provides excellent customer service, setting the tone for a friendly environment., • In charge of store financials., • Collaborates and engages with the District Manager and other Retail Store Managers to share the best practices., • Recruit, train, and mentor store employees, fostering a positive and inclusive work environment. Provide ongoing training development for opportunities to enhance team performance and career growth. All activities will be performed in support of the strategy and vision of the organization. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. All activities must comply with Equal Employment Opportunity laws, HIPAA, ERISA, and other regulations. EDUCATION AND EXPERIENCE • Two (2) or more years’ Experience working in a retail environment (Required), • Driver’s License, valid vehicle insurance (Required), • Previous leadership experience. JOB REQUIREMENTS • Active Listening, • Demonstrating Ongoing Value, • Ability to take initiative, • Multitasking and Prioritization, • Operational Excellence, • Time Management, • Responsible for maximizing store merchandise and fuel sales in store location and for achieving budgeted store expectations., • Schedule flexibility is essential; managers are expected to work peak business hours, which may include nights, weekends, and holidays., • Responsible for teaching and emulating proper customer service and suggestive selling techniques., • Communicating sales and profitability goals to store associates and providing feedback., • Responsible for meeting and exceeding the store budget and sales volumes., • Must have a form of communication to be reached., • Assumes active role in developing weekly goals for Key Performance Indicators. While this job description aims to provide a comprehensive overview of the role, it may not detail every task or responsibility required.

Job Description Responsibilities Ready for a career change or just starting out? A role as a Rush Technician is a dynamic and fulfilling next step! Rush Truck Centers is the largest network of commercial vehicle dealerships across the US. Whether you're a recent graduate eager to kickstart your career or an experienced & certified Diesel Technician seeking a new path, we are looking to welcome you to our team! With more than 200 locations and nearly 8,000 dedicated employees, Rush Enterprises operates Rush Truck Centers—the largest network of commercial vehicle dealerships in North America—committed to delivering exceptional customer service, personalized support, and comprehensive solutions tailored to every fleet’s needs. Responsibilities: • Provide technical service to vehicles and equipment., • Perform general and detailed repair of all trucks, engines and components., • Overhaul gas or diesel engines., • Install injectors, pistons, liners, cam shafts, cylinder heads, rod and main bearings, oil pans, clutches, fan hubs, differentials, fifth wheels, brakes, change or recharge batteries, and replace transmissions and other parts., • Read job order, observe and listen to vehicle in operation to determine malfunction and plan work procedures., • Examine protective guards, loose bolts, and specified safety devices on trucks, and make adjustments as needed., • Lubricate moving parts and drive repaired vehicle to verify conformance to specifications., • Tag all warranty parts and returns to warranty clerk., • Attend training classes and keep abreast of factory technical bulletins., • Competitive starting salary, • Shift Premiums-In dealerships with multiple shifts, • Career stability, • Opportunity for growth, • Continued training on a variety of OEM equipment, • Advanced vehicle maintenance technology, • Performance Evaluation: From 120days to Every 6 month Basic Qualifications: • High school diploma or general education degree (GED), • 5 years’ experience as a Class 7 & 8 technician in a dealership or related truck service facility, • Valid driver license (CDL a plus!), • We offer an exceptional Total Rewards package with outstanding healthcare benefits, a robust 401(k) plan with company matching, and an employee stock purchase program to help you build long-term financial security. Additionally, we provide performance-based incentives and opportunities for professional growth through ongoing training and development. All of this is within a culture that values and rewards excellence, a positive attitude, and integrity, ensuring you thrive personally and professionally. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled This job posting does not state or imply that these are the only duties to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties requested by their leader.

Job Description JOB SUMMARY Are you a dynamic leader with a passion for customer service and a knack for driving sales? Do you thrive in a fast-paced environment where every day brings new challenges and opportunities? If so, we have the perfect opportunity for you! OXXO USA is seeking an energetic and experienced Retail Store Manager to join our team. As the Retail Store Manager, you will play a pivotal role in ensuring our customers receive exceptional service while maximizing store profitability. Step into a role where your leadership and strategic thinking will make a real impact and embark on a rewarding career journey with us! KEY RESPONSIBILITIES: • Managing employees and adhering to company policies and procedures., • Responsible for ensuring all hours of operation are covered and supported. This includes recruiting to hire and retain employees., • Monitor and manage inventory levels to prevent shortages or overstock situations. Conduct regular stock checks and work with suppliers to ensure timely delivery of products., • Maintaining the cleanliness of the store., • Provides excellent customer service, setting the tone for a friendly environment., • In charge of store financials., • Collaborates and engages with the District Manager and other Retail Store Managers to share the best practices., • Recruit, train, and mentor store employees, fostering a positive and inclusive work environment. Provide ongoing training development for opportunities to enhance team performance and career growth. All activities will be performed in support of the strategy and vision of the organization. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. All activities must comply with Equal Employment Opportunity laws, HIPAA, ERISA, and other regulations. EDUCATION AND EXPERIENCE • Two (2) or more years’ Experience working in a retail environment (Required), • Valid Driver’s License and transportation to/from bank and corporate meeting & valid vehicle insurance (Required), • Previous leadership experience. JOB REQUIREMENTS • Responsible for maximizing store merchandise and fuel sales in store location and for achieving budgeted store expectations., • Schedule flexibility is essential; managers are expected to work peak business hours, which may include nights, weekends, and holidays., • Ability to work a minimum of 48 hours per week., • Responsible for teaching and emulating proper customer service and suggestive selling techniques., • Communicating sales and profitability goals to store associates and providing feedback., • Must have a form of communication to be reached., • Will assign tasks, follow up and counsel employees for not adhering to policies and procedures, excessive cash shortages and not performing tasks., • Is responsible for continued training, education, and development of all employees in the assigned store. All employees will complete training according to corporate policies, procedures, and guidelines., • Will help and aid in the recruitment of potential candidates., • Manage and resolve customer issues and conflicts in a professional manner., • Must have a form of communication to be reached., • Teach and role model customer service and suggestive selling techniques., • Must be able to lift, stand and remain active for the duration of the shift, with frequent movement around the store to assist customers and maintain store image to company standards., • Responsible for unloading deliveries, organizing merchandise and keeping shelves stocked. While this job description aims to provide a comprehensive overview of the role, it may not detail every task or responsibility required. Any salary or hourly range listed reflects OXXO USA’s good-faith estimate at the time of posting and applies only to this market. Actual compensation may vary based on factors such as experience and business needs. Additional compensation and benefits may apply. The Company reserves the right to modify compensation and benefits at its discretion, consistent with applicable law.

Job Description Compensation $20.00 Hourly Job Description Text JOBS to 811DIG (811344) to connect with our hiring team today! Are you an outdoor enthusiast who enjoys independent field work and is looking to jump start your career? If you are a quality-conscious, safety focused, hard-working individual, then consider an exciting long-term career at USIC! The USIC name and brand are highly recognized and respected for our strong commitment to quality and safety. We are America's leader in underground utility damage prevention and advanced infrastructure services, performing more than 84 million locates each year for the more than 1,400 telecommunications, electric, gas, water, and sewer utilities and municipalities we serve nationwide. Our mission is to deliver quality, efficient, safe, and innovative solutions to protect our partners' infrastructure and critical assets. At USIC, we are committed to Leading from the Ground Up. Our Advanced Gas Operations (AGO) division provides dedicated service to our gas customers. We are looking for individuals to join the AGO team who consider themselves problem solvers, take pride in public safety, and thrive in a fast-paced, exciting work environment. Our communities are your communities. If you're looking for growth, we've got you covered. We provide a quality training program and opportunities for advancement. No prior locating experience is needed, but previous industry experience is a plus and will be considered when determining starting pay. Our technicians spend their workdays on the go, independently working in the field using their company-provided vehicle. We use best-in-class ticket and claims management systems to ensure clear and complete mark-out services for the excavator or property owner at the work site. Your Responsibilities as a Locator: * Use locating equipment to determine the location of gas lines in a designated area and mark the area with paint and flags to prevent damage to utility infrastructure. Some hand digging to unearth gas lines may be required. * Develop knowledge and understanding of underground utility infrastructure. * Follow all company, client, state, and federal damage prevention guidelines. * As a technician in our Advanced Gas Operations division, you may locate other utilities in addition to gas lines, depending upon the project to which you are assigned. These are daytime, full-time positions. We have a 48-hour turnaround time on many locates, which means we generally work the day after holidays and some weekends, as needed. Must be able to work overtime, weekend shifts, and on-call shifts (including nights and weekends), dependent upon the needs of the business. Why You'll Love Working for Us (Our Benefits): * 100% paid training - We're invested in you, starting on your first day. * High-quality company vehicle & fuel card - All work-related expenses are paid. This means you won't be putting mileage on your personal vehicle for work. * Company laptop, phone, & equipment - Advanced technology you can count on. * DailyPay - Access your pay when you need it. * Comprehensive insurance options - A variety of excellent insurance choices including medical, dental, vision, and life. * 401(k) with company match - We'll help you save for the long term with our competitive 401(k) employer match program. * PTO & paid holidays - Even in your first year, so you can spend time with your loved ones. * Weekend & holiday on-call pay - Earn extra money while on call over the weekend or on a company holiday, even if not called out to an emergency. * Technician Incentive Plan - Bonuses based on individual quality and safety results. * Career Path Program (CPP) - Unmatched in our industry. We recognize employees who strive to be the best in their roles with distinctive titles, promotions, and more. * USIC All Stars - Our employee recognition program. Earn points for living our company values and celebrating milestones. Redeem your points for gift cards or merchandise! * Tenure Boots Program -$200 voucher to buy a new pair of work boots on your first anniversary and every year after. * Education Partnership & Scholarship Program - Discounted tuition for USIC employees, their spouses, and dependents through Indiana Tech (courses available online nationwide). Scholarships available for employees. Credit hours for completing our utility locator training curriculum and/or for military service. * Employee discounts & perks - Outstanding discounts at major retailers and service providers. What We Need from You (Our Requirements): * Able and willing to work outdoors in various weather conditions. Previous outdoor experience is a plus. * Available to work overtime, weekends, and on-call shifts as needed. * Ability to travel locally during the business day; some out-of-area or overnight travel may be expected. * Able to pass a drug screen (this is a safety-sensitive position). * Valid driver's license and a safe driving record * Able to stand and walk for long periods of time on varying types of terrain; bend and stoop; lift heavy items up to 75 lbs. * Able to distinguish between colors used to identify wiring and mark underground utilities. * Computer proficiency * Able to read, understand, and reference locate tickets, as well as maps and prints; possess basic math skill to calculate distances. * Able to communicate clearly with colleagues, customers, contractors, and homeowners. Customer service experience is a plus. We are an Equal Opportunity Employer. Veterans are encouraged to apply. When texting, message and data rates may apply. View our terms and conditions here: and our privacy policy here: .

Job Description Classification: Non-Exempt We are Alsco Uniforms. We’ve been working hard for our customers since 1889 when we invented the uniform and linen rental industry. Alsco Uniforms has grown into a worldwide leader serving over 350,000 customers in 13 countries. It’s our job every day to make every aspect of the customer experience better. Whatever our customers need, Alsco Uniforms finds the answers that work for them. Our employees are the heart and soul of Alsco Uniforms. As a result, we have a long history of strong financial performance, continuous improvement, and customer service. We’re seeking driven professionals with ambition to grow within our company. We’d love to talk to you about how you can fit into our team of diverse individuals and how your hard work will be rewarded with competitive pay and benefits and ongoing career development. Join our team and build your career with Alsco Uniforms! Job Summary: The Maintenance Technician is responsible for installing, repairing and maintaining large industrial textile processing equipment, as well as facility maintenance. Tasks include start-up and shut-down procedures, electrical troubleshooting, maintaining and operating boilers, welding and cutting, hydraulics, pneumatics, mechanical, and other systems. This position reports to the Chief Engineer. Our full-time employees enjoy: 401K Plan with Company Match Medical, Dental, Vision, FSA/HSA Life Insurance, Disability Insurance Vacation, Sick Time, Holidays Choice of Global Cash Card or Direct Deposit Career Advancement Learning & Development Opportunities Inclusive and Diverse Team Environment Essential Functions: • Installs, repairs and performs preventative maintenance on industrial processing equipment, water levels, water systems and other equipment and systems., • Troubleshoots electrical issues., • Responds to daily maintenance requests in a timely fashion to minimize equipment downtime., • Provides emergency/unscheduled repairs of production equipment., • Diagnoses problems, replaces or repairs parts, tests and makes adjustments., • Looks for opportunities to continually improve maintenance processes., • Works with all plant personnel in a cooperative and professional manner., • Strictly adheres to all safety rules, policies and procedures required by Alsco, law, and what is recognized as common practice in the industry., • Ensures work is performed safely and efficiently., • Maintains technical knowledge by attending educational workshops and reviewing technical publications. Remains current on equipment and repair procedures and best practices., • Studies blueprints and manufacturers’ manuals to determine correct operation of machinery., • Proficient in reading electrical schematics., • Maintains accurate and timely records of maintenance performed., • Follows written and verbal instructions and performs other tasks as directed by supervision., • Complies with all Federal, State and local laws. Additional Functions: • May work with and support other branch personnel as required by supervision., • Drive and pick up parts, transport equipment, parts, etc. Qualifications: • Have and maintain a valid driver’s license and driving record free of chargeable accidents, speeding or other safety violations., • Minimum of two years maintenance engineering experience with specific knowledge of machinery, electricity, electronics, plumbing, hydraulics, pneumatics, welder and boiler applications., • Proficient in the proper use of power and hand tools., • Strong electrical troubleshooting ability of 3 phase 230 volt systems., • PLC programming experience., • Experience in carpentry, boiler repair, welding, and general facility repairs., • Good verbal and written communication skills in English, ability to comprehend and follow direction, perform basic math, good time management, • High school graduate or equivalency preferred., • Standing, sitting, walking, bending, stooping, reaching, twisting, kneeling, working in confined areas, reaching overhead, driving a forklift, grasping, moving equipment, pushing, pulling, moving loaded carts weighing up to 500 lbs, lifting and carrying up to 100 lbs, reading, writing, speaking, hearing. Typical Environmental Conditions: • Inside and outside areas of a typical industrial laundry facility, which includes working with and around large machinery, variations in temperature, noise, odors, humidity, lint and dust, in general offices or on outside grounds. Travel Requirements: • Occasionally, such as to procure parts. The Maintenance Technician must perform the essential duties and responsibilities with or without reasonable accommodation efficiently and accurately, and without causing significant safety threat to self or others. The statements made herein are intended to describe the general nature and level of work being performed by employees assigned to this job classification. They are not intended to be construed as an exhaustive and inclusive list of all responsibilities, duties, and/or skills required of personnel so classified. For a general description of benefits that are being offered for this position, please visit alsco.com/benefits. Alsco is an Affirmative Action/Equal Employment Opportunity Employer. Revised: 04/29/2022

Job Description POSITION TITLE RESTAURANT MANAGER JOB CODE RORM20 REPORTS TO District Manager EXEMPTION STATUS Exempt DEPARTMENT Restaurant Field Operations POSITION SUMMARY: Responsible for managing the overall operations of a Jack in the Box unit. Uses discretion in daily management decisions with accountability for ensuring effective execution of the Service Profit Chain (SPC) and Brand Promise. Develops team to provide excellent internal service, external service, and build restaurant sales and profit while ensuring compliance with policies, procedures, and regulatory requirements. KEY DUTIES/RESPONSIBILITIES: • Internal Service: Recruits, selects, trains, develops, and evaluates restaurant employees. Monitors staffing levels to ensure sufficient development and talent; ensures systems for training employees on workstations are fully implemented and adhered to by management and crew; identifies and develops internal candidates for management and Team Leader positions. Works with restaurant management team to ensure all facets of "My Promise to You" and the Service Profit Chain are executed; creates a restaurant environment that is "employee friendly," fun, clean and safe; takes accountability for motivating and inspiring employees to achieve high performance; treats all employees with respect and dignity; and regularly recognizes and rewards employees. Understands and utilizes JIB systems, processes, and tools; and complies with all state and federal labor laws and regulations., • External Service: Manages daily activities to achieve excellence in restaurant operational performance. Provides an exceptional experience for the guests by ensuring proper training and holding restaurant team accountable for consistently delivering excellent guest service and food quality in adherence with JIB systems, procedures, and food safety requirements. Reviews practices and modifies as needed to continuously improve the guest experience; maintains visibility and interaction with guests; responds to guest concerns and complaints in a timely and professional manner, and ensures positive resolution. Ensures management team and crew understands and operates all systems correctly. Maintains the brand image of restaurant cleanliness, maintenance, and excellent service. Serves as a role model for excellent guest service., • Fostering the Culture: Demonstrates a passion for the business and pride in Jack in the Box; ability to manage professionally with integrity, honesty, and trust that promotes the Jack in the Box culture and values; demonstrates high ethical standards; treats employees and guests with respect; and actively listens and communicates timely, clearly, and accurately with management team and crew. Remains calm when challenged or placed under pressure; calms others who are confronted with a difficult situation or task; and effectively manages conflict., • Training/Coaching/Development: Serves as a strong role model who motivates and inspires employees; effectively trains, coaches, and provides time for employees to learn; identifies employees' potential and fosters development for promotion to the next level; and demonstrates patience and commitment toward development of employees. Values effective job performance and ensures restaurant team receives recognition and expression of gratitude. Understands the importance of, and provides employees with quality and timely performance feedback and reviews., • Guest Focus: Is passionate about providing a high-quality guest experience that is evident to our guests. Understands guests' perspectives and focuses efforts on ensuring consistent, quality service that exceeds guests' expectations. Demonstrates guest service techniques and ability to manage in a fast-paced environment., • Food Quality/Safety: Demonstrates a strong awareness and concern for food quality and safety, and restaurant cleanliness; and is dedicated to consistently serving great food to guests and conveys importance to restaurant team. Demonstrated ability to utilize systems and perform duties within established structure., • Business Management: Is willing and able to adjust to multiple demands, shifting priorities, ambiguity and change; understands the importance of change and implements, manages, and supports change initiatives; maintains a strong sense of urgency; and works toward achieving goals. Consistently makes high quality decisions based on experience, policy and procedure, or knowledge of the setting; and exercises discretion and independent judgment on important restaurant business matters. Attends to priorities, delegates work, and systematically conducts follow up; demonstrates attention to detail; and is well organized in all aspects of job performance. Education - High School Diploma, G.E.D. or equivalent required. Associate's or Bachelor's degree preferred. Experience - Internal Promote: Minimum of 1+ years experience as an Associate Manager and/or 2 years experience as a First Assistant Manager; must be 100% certified in all workstations. External Recruit: Minimum of 3 years experience managing a service concept with full P&L responsibility. Knowledge/Skills/Abilities - Must be at least 18 years old; must complete Restaurant Manager training classes; must be ServSafe certified. Requires ability to speak, read, and write effectively in English; excellent interpersonal skills; ability to perform and understand basic math concepts (addition, subtraction, multiplication, division); proven analytical skills; and good organization and planning skills. Is a self-starter who takes initiative and willingly accepts responsibility. Proficient knowledge of personal computers and related software applications. Must possess a valid driver's license, insurance, and use personal vehicle to make bank deposits and travel to other restaurants/business locations as required. Demonstrates integrity and ethical behavior. Physical Requirements - Ability to stand and walk approximately 85%-95% of shift; ability to lift and carry 10-65 lbs; ability to move freely throughout the restaurant; ability to operate restaurant equipment and drive a motor vehicle. Ability to operate a computer keyboard. COMPETENCIES: Organizational Competencies Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Dealing with Ambiguity - Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. Learning on the Fly - Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Problem Solving - Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers. Position Competencies Composure - Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn't show frustration when resisted or blocked; is a settling influence in a crisis. Confronting Direct Reports - Deals with problem direct reports firmly and in a timely manner; doesn't allow problems to fester; regularly reviews performance and holds timely discussions; can make negative decisions when all other efforts fail; deals effectively with troublemakers. Developing Direct Reports and Others - Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. Ethics and Values - Adheres to an appropriate (for the setting) and effective set of core values and beliefs during both good and bad times; acts in line with those values; rewards the right values and disapproves of others; practices what he/she preaches. Hiring and Staffing - Has a nose for talent; hires the best people available from inside or outside; is not afraid of selecting strong people; assembles talented staffs. Integrity and Trust - Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn't misrepresent him/herself for personal gain. Managerial Courage - Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Motivating Others - Creates a climate in which people want to do their best; can motivate many kinds of direct reports and team or project members; can assess each person's hot button and use it to get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work is important; is someone people like working for and with. Priority Setting - Spends his/her time and the time of others on what's important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus. Drive for Results - Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. Self-Knowledge - Knows personal strengths, weaknesses, opportunities, and limits; seeks feedback; gains insights from mistakes; is open to criticism; isn't defensive; is receptive to talking about shortcomings; looks forward to balanced (+'s and 's) performance reviews and career discussions. Sizing Up People - Is a good judge of talent; after reasonable exposure, can articulate the strengths and limitations of people inside or outside the organization; can accurately project what people are likely to do across a variety of situations. Building Effective Teams - Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Managing Vision and Purpose - Communicates a compelling and inspired vision or sense of core purpose; talks beyond today; talks about possibilities; is optimistic; creates mileposts and symbols to rally support behind the vision; makes the vision sharable by everyone; can inspire and motivate entire units or organizations. REASONABLE ACCOMMODATION: Jack in the Box, Inc. and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly.

Job DescriptionPOSITION SUMMARY: Responsible for managing restaurant operations, in conjunction with or in the absence of the Restaurant Manager. Uses discretion in daily management decisions with accountability for ensuring effective execution of the Service Profit Chain (SPC), and Brand Promise. Primary responsibilities are to provide excellent internal service, external service, and building restaurant sales and profit while ensuring compliance with policies, procedures, and regulatory requirements. KEY DUTIES/RESPONSIBILITIES: • Internal Service: Recruits, selects, trains, develops, and evaluates restaurant employees. Monitors staffing levels to ensure sufficient development and talent; ensures systems for training employees on workstations are fully implemented and adhered to by management and team members; identifies and develops internal candidates for management and Team Leader Works with restaurant team to ensure effective execution of "My Promise to You" and the Service Profit Chain; creates a restaurant environment that friendly, fun, clean, and safe; treats all employees with care and respect; motivates and inspires employees to achieve high performance while adhering to Company procedures; recognizes and rewards employees appropriately. Understands and utilizes JIB systems, processes, and tools; and complies with all state and federal labor laws and regulations., • External Service: Manages daily activities to achieve excellence in restaurant operational Ensures guests receive an exceptional experience by properly training employees and holding the restaurant team accountable for consistently delivering excellent guest service and food quality. Monitors adherence with all JIB systems, procedures, and food safety requirements; reviews practices and modifies as needed to continuously improve the guest experience. Maintains visibility and interaction with guests; responds to guest concerns and complaints in a timely and professional manner, and ensures positive resolution. Maintains a positive brand image by ensuring consistent food quality, guest service, and restaurant cleanliness & maintenance. Serves as a role model for excellent guest service., • Fostering the Culture: Demonstrates a passion for the business and pride in Jack in the Box; ability to manage with integrity, honesty, and trust that promotes the Jack in the Box culture and values and embraces the Service Profit Chain and "My Promise To You"; demonstrates high ethical standards; treats employees and guests with respect; and actively listens and communicates timely, clearly, and accurately with management team and team members. Remains calm when challenged or placed under pressure; calms others who are confronted with a difficult situation or task; effectively manages, • Training/Coaching/Development: Serves as a strong role model who motivates and inspires employees; effectively trains, coaches, and provides time for employees to learn; identifies employees' potential and fosters development for promotion to the next level; and demonstrates patience and commitment toward development of Values effective job performance and ensures restaurant team receives recognition and expression of gratitude. Understands the importance of, and provides employees with quality and timely performance feedback., • Guest Focus: Is passionate about providing a high-quality guest experience that is evident to our Understands guests' perspectives and focuses efforts on ensuring consistent, quality service that exceeds guests' expectations. Demonstrates guest service techniques and ability to manage in a fast-paced environment., • Food Quality/Safety: Demonstrates a strong awareness and concern for food quality and safety, and restaurant cleanliness; dedicated to consistently serving great food to guests and conveys importance to restaurant Demonstrated ability to utilize systems and perform duties within established structure., • Business Management: Is willing and able to adjust to multiple demands, shifting priorities, ambiguity and change; understands the importance of change and implements and supports change initiatives; and maintains a strong sense of urgency. Consistently makes high quality decisions based on experience, policy and procedure, or knowledge of the setting; and exercises discretion and independent judgment on important restaurant business Attends to priorities, delegates work, and systematically conducts follow up; demonstrates attention to detail; and is well organized in all aspects of job performance. Experience - Internal Promote: Minimum of 1+ years of experience as a Shift Leader or 1 year experience as an Assistant Manager in a customer service environment; must be 100% certified in all workstations. External Recruit: Minimum of 3 years of experience as an Assistant Manager with some P&L responsibility. Knowledge/Skills/Abilities - Must be at least 18 years old; must complete Assistant Manager training classes; must be ServSafe certified. Requires ability to speak, read, and write effectively in English; excellent interpersonal skills; ability to perform and understand basic math concepts (addition, subtraction, multiplication, division); proven analytical skills; and good organization and planning skills. Is a self-starter who takes initiative and willingly accepts responsibility. Working knowledge of personal computers and related software applications. Must possess a valid driver's license, insurance, and use personal vehicle to make bank deposits and travel to other restaurants/business locations as required. Demonstrates integrity and ethical behavior. Physical Requirements - Ability to stand and walk approximately 85%-95% of shift; ability to lift and carry 10-65 lbs; ability to move freely throughout the restaurant; ability to operate restaurant equipment and drive a motor vehicle. Ability to operate a computer keyboard. COMPETENCIES: Organizational Competencies Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Dealing with Ambiguity - Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. Learning on the Fly - Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Problem Solving - Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers. Position Competencies Composure - Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn't show frustration when resisted or blocked; is a settling influence in a crisis. Confronting Direct Reports - Deals with problem direct reports firmly and in a timely manner; doesn't allow problems to fester; regularly reviews performance and holds timely discussions; can make negative decisions when all other efforts fail; deals effectively with troublemakers. Developing Direct Reports and Others - Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. Ethics and Values - Adheres to an appropriate (for the setting) and effective set of core values and beliefs during both good and bad times; acts in line with those values; rewards the right values and disapproves of others; practices what he/she preaches. Hiring and Staffing - Has a nose for talent; hires the best people available from inside or outside; is not afraid of selecting strong people; assembles talented staffs. Integrity and Trust - Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn't misrepresent him/herself for personal gain. Managerial Courage - Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Motivating Others - Creates a climate in which people want to do their best; can motivate many kinds of direct reports and team or project members; can assess each person's hot button and use it to get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work is important; is someone people like working for and with. Priority Setting - Spends his/her time and the time of others on what's important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus. Drive for Results - Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. Self-Knowledge - Knows personal strengths, weaknesses, opportunities, and limits; seeks feedback; gains insights from mistakes; is open to criticism; isn't defensive; is receptive to talking about shortcomings; looks forward to balanced (+'s and 's) performance reviews and career discussions. Sizing Up People - Is a good judge of talent; after reasonable exposure, can articulate the strengths and limitations of people inside or outside the organization; can accurately project what people are likely to do across a variety of situations. Building Effective Teams - Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Managing Vision and Purpose - Communicates a compelling and inspired vision or sense of core purpose; talks beyond today; talks about possibilities; is optimistic; creates mileposts and symbols to rally support behind the vision; makes the vision sharable by everyone; can inspire and motivate entire units or organizations. REASONABLE ACCOMMODATION: Jack in the Box, Inc. and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly.

Italcarrelli S.p.A. is an Italian company and a global leader in the design and manufacturing of technologically advanced special machines for handling semi-heavy materials across various industrial applications. Thanks to continuous investments in research for innovative solutions and automation, we supply our products to some of the most prominent companies worldwide. Job Offer We are looking for an Electromechanical Technician based in the Wichita Falls, Texas, USA, who will be responsible for handling the mechanical and electrical maintenance of our special machines used in glass handling. You will be hired directly by the American branch, Italcarrelli USA Corp. Would you like to join our team? Read the ad and join us! Your responsibilities will include: • Installing spare parts, performing maintenance and repairs, and conducting necessary tests on machines manufactured by Italcarrelli S.p.A. at the Customer's site, • Diagnosing errors or technical issues and working with the Italcarrelli Technical Team to determine appropriate solutions, • Providing customer service and technical assistance, • Collaborating with the Italcarrelli Technical Team to share technical information, • Working with Italcarrelli’s Sales Department to promote and sell spare parts, • Properly documenting the completion of each job in the company’s management system, • During the commissioning of a new machine at the Customer’s facility, configuring the machine and training the Customer's operators on the machine's features and functionality, • Tracking work progress and scheduling activities, • Building strong customer relationships by understanding their needs and promoting Italcarrelli’s services, • Willing to consider travel requirements, up to 50% travel within the U.S. Main Workplace: Wichita Falls TX Working hours: Full-time daily work from Monday to Friday, with flexible hours. You are the ideal candidate if you have: • A qualification in electronics or mechatronics, • Experience in machine maintenance, preferably in forklift maintenance and repair, • Proficient in English, • Digital skills: proficiency with Microsoft Office and Outlook, • Ability to read electrical and hydraulic diagrams, • Organizational skills, • A proactive attitude and ability to work independently, • Residence in Wichita Falls (main workplace), • Full availability to travel to and carry out maintenance work on the whole territory of the USA and Mexico, if necessary, at Customers’ premises up to 50% of the time Benefits: • Permanent employment contract, • Competitive salary, • Paid time off and holidays, • Affordable medical, dental insurance, • Retirement plans, • Flexible working hours, • Reimbursement of travel expenses, • Laptop and mobile for business use, • Opportunities for professional growth with highly advanced machinery If you are ready to take on this new challenge, don’t hesitate – apply by sending your updated CV. We look forward to meeting you!

Job Description POSITION SUMMARY: Responsible, as the first-line operational supervisor, for training and leading team members in consistently delivering an exceptional guest experience, including ensuring great tasting/quality food, executing on 20/20 guest expectations, and ensuring compliance with all Jack in the Box procedures, systems and standards. Guest Expectations Well-Trained • (Hassle Free) Always says "YES" to the guest and works with the team to help solve problems; follows the 3-steps (Listens, Says Sorry, Makes it Right) if a problem occurs; and uses JIB Smart Selling standards as appropriate., • Trains and coaches team members using the Guest Expectations training materials., • Models being calm and productive during busy times., • (Clean) Holds team members accountable to the JIB uniform and grooming standards and coaches them when non-compliant., • (Friendly) Models acknowledging each guest with a smile, treating everyone with care and respect, always having a positive and friendly attitude., • Coaches team members on having a positive, friendly attitude and behaviors., • (Clean) Models how to maintain restaurant cleanliness (interior/exterior) and monitors the facilities to ensure it is done on a regular basis., • Helps with order taking and cashiering during busy times., • Is organized and actively leads and coaches the team on being ready and prepared to serve guests as they arrive., • Encourages team members to ask for help, when necessary, to meet guests' needs., • (Food Quality) Monitors quality to ensure the food looks and tastes great and is of high quality., • Models and monitors food presentation and coaches team members when necessary., • (Fast) Models a sense of urgency, hustles, greets guests and encourages team members to do the same., • Leads and coaches team on how to provide consistent, fast service., • (Accurate) Models how to communicate and work within a team to ensure order is accurate for the guest, repeats orders following JIB standards., • Follows-up on order errors to get to the bottom of problems and works with team to learn from their mistakes and improve the Does not dismiss errors., • (Food Safety/Quality) Makes sure food is safe for the guest by following all food safety and food quality policies and procedures., • Follows all hand washing and glove procedures., • Completes the Food Safety Checklist each shift. It's All About Brand Ambassador • Has passion for the business and pride in Jack in the Box., • Inspires team members to embrace the brand., • Treats guests and employees with care and respect., • Is passionate about serving the guest., • Steps in to help employees when necessary., • Has a happy, friendly personality that is engaging to both the guest and other employees., • Reads the guest and anticipates their Pays attention to guests' verbal and non-verbal communication and addresses them proactively., • Handles guest complaints says "Yes" to the Guest without arguing, questioning or assuming the guest is Does what is right for the guest., • Treats all employees with care and respect., • Is a good team player and leader., • Has a positive can-do attitude., • Is dependable and reliable., • Is willing to help others., • Keeps calm and does not show signs of stress., • Is open and willing to work with and lead people of all backgrounds., • Ensures the team provides quick service while maintaining a calm environment., • Thrives in a fast-paced, high energy, team environment., • Performs professionally during difficult situations and/or high volume times., • Takes pride in utilizing systems in the restaurant to produce quality products and keep the restaurant clean., • Takes corrective action to resolve issues that could jeopardize food safety or food quality., • Is flexible and changes direction based on the needs of the business., • Works with a sense of urgency., • Knows and trains others on the products and menu., • Knows and uses all Jack in the Box systems and tools and trains team members on them as applicable., • Takes accountability for cash management and handling during their shift. Includes, but not limited to duties, described below. Performs other duties as assigned or directed. • Guest Service (Dine In/Drive-Thru), • Immediately acknowledges and welcomes guests., • Takes and clarifies orders, assists guests with menu selection as appropriate., • Enters order in POS system, collects money, and makes change., • Always thanks guest upon completion of order taking., • Assembles order, works with back-up position to ensure order is prepared timely and accurately; personally hands or delivers orders to guests., • Maintains cleanliness and stocking of work area., • Interior, • Empties trash cans, sweeps and mops floors, cleans dining room tables and chairs, cleans windows and doors., • Cleans and stocks restrooms., • Cleans and maintains equipment, including drink dispenser, ice bins, and POS equipment., • Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, ). Visually checks and inspects all areas for cleanliness., • Exterior, • Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs., • Empties trash cans and cleans miscellaneous exterior items (i.e. drive-thru menu board)., • Workstation Operation, • Supervises and trains team members on workstation operations., • Ensures all activities are in compliance with JIB procedures, systems, standards, and food safety, security, and cash handling requirements., • Guest Service, • Ensures guests receive an exceptional experience by performing quality employee training and holding restaurant team accountable for consistently delivering excellent guest service and food quality., • Maintains visibility and interaction with guests; responds to guest concerns and complaints in a positive and professional manner; ensures positive resolution., • Leadership, • Creates a restaurant environment that is friendly, fun, clean, and safe; treats all employees with care and respect; motivates and inspires employees to achieve high performance., • Conducts on-boarding and training., • Provides feedback and recognizes employees., • Ensures employee personal and uniform cleanliness. Includes, but not limited to, duties described below. Performs other duties as assigned or directed. • Grill, • Reads grill video monitor to prepare ordered products., • Prepares menu products according to procedure, including: warms/toasts/grills bread products, cooks items on grill, operates timers and removes products when timer sounds., • Discards ingredients/products that have expired or don't meet quality standards., • Sets up and maintains equipment; keeps workstation stocked; maintains cleanliness of work area, wearing appropriate safety equipment., • Assembly, • Reads video monitor and assembles products using correct ingredients and portioning, correctly packages products, and verifies the appearance and quality of presentation, temperature of product, and order accuracy before delivery to guest., • Discards ingredients/products that have expired or don't meet quality standards., • Prep, • Places frozen products in appropriate place to defrost, places defrosted product in proper container and storage area, and arranges product for first-in, first-out rotation., • Opens product packages, places in proper storage units, and affixes shelf life labels. Ensures all food prep and storage areas are kept neat and clean at all times and complies with JIB food safety standards., • Visually checks and inspects all ingredients for freshness., • Measures, assembles, and prepares ingredients for various products according to product mix information., • Fryer, • Reads fryer video monitor prepare ordered products., • Prepares fryer products, including: places product in appropriate rack/basket and places in correct fryer, operates timers, removes/drains product when timer sounds, codes product, places product in appropriate container and/or holding bin., • Maintains cleanliness and stock of work station areas including the fryer prep area, display bin, freezer, refrigerator, and holding units., • Interior, • Empties trash cans, sweeps and mops floors, vacuums carpet, washes tables and chairs, cleans windows and doors; cleans and stocks restrooms., • Washes and sanitizes dishes and utensils by hand or using dishwasher., • Changes or filters fryer shortening wearing required safety equipment, scrubs fryer units, discards old shortening, cleans vents and fryer screens., • Cleans and maintains equipment, including storage freezer, storage refrigerator, drink dispenser, ice bins, syrup lines, grease catch pans, and POS equipment., • Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, ). Visually checks and inspects all areas for cleanliness., • Exterior, • Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs., • Empties trash cans and cleans miscellaneous exterior items (i.e. -drive-thru menu board)., • Cleans drive-thru and dumpster Visually checks and inspects all areas for cleanliness., • Receiving & Storage Knowledge/Skills/Abilities - Must be at least 18 years old; must complete Team Leader training classes; and in certain states, must be ServSafe certified. Requires ability to speak, read, and write effectively in English; and may require ability to speak another language to guests based on location of restaurant. Excellent interpersonal skills; ability to perform and understand basic math concepts (addition, subtraction, multiplication, division); ability to work well with diverse groups of people; proven analytical skills; and good organization and planning skills. Is a self-starter who takes initiative and willingly accepts responsibility. Basic knowledge of personal computers and related software applications. Demonstrates integrity and ethical behavior. Physical Requirements - Ability to stand and walk approximately 90%-95% of shift and move freely throughout the restaurant; ability to lift and carry 15-25 lbs. Ability to listen to guests' orders, operate a cash register, and read video monitors. REASONABLE ACCOMMODATION: Feast Foods, LLC dba Jack in the Box and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly.