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Job DescriptionDescription: GENERAL DESCRIPTION: The Call Center Quality Control Representative (“CCQC”) is a function of bank internal control regarding the maintenance, and closing of deposit accounts, debit cards and auxiliary account functions within the bank. CCQC is tasked with daily monitoring, logging, and communication of errors and inconsistencies occurring in the Lobby Services and Call Center areas. ESSENTIAL FUNCTIONS OF JOB: 1. Knowledge of Core software., 2. Knowledge of specific software used to service customers., 3. Experience with legal documents such as the categories of Power of Attorney and Representative Payee as well as various documents presented upon the death of a customer such as Letters of Testamentary, Letters of Administration, or Small Estate Affidavits., 4. Experience with commercial entity structure such as Sole Proprietors, Partnerships, and Corporations as well as more loosely organized entities like Associations or Political Organizations., 5. Understanding of specific policies and procedures of American National Bank & Trust., 6. Understand and review daily reports relating to accounts and debit cards., 7. Prepare and distribute monthly reports., 8. Review daily reports for all maintenance made on accounts by CCRs and LSRs., 9. Review accounts with a change of address and new debit cards., 11. Must be knowledgeable in the use of office equipment, (i.e. computers, copiers, scanners, multi-line phones, etc.), regular use of desktop computers and related banking software., 12. Mental awareness, alertness and adaptability to office and field area work routines., 13. Must be proficient in MS Office, (i.e. Excel and WORD), accounting, alpha-numeric data entry, spreadsheets., 14. Must possess excellent time management skills and the ability to prioritize work., 15. Must pay attention to detail and possess excellent problem-solving skills., 16. Must possess strong organizational skills with the ability to multi-task., 17. Communication Skills: Ability to read and understand simple instructions, short correspondence, notes, letters and memos; ability to write simple correspondence. Ability to effectively communicate information and respond to questions in person-to-person or electronic situations with other employees of the company., 18. Mathematical Skills: Ability to add, subtract, multiply and divide numbers. Ability to perform such mathematical skills using money and other forms of measurement., 19. Critical Thinking Skills: Ability to use common sense understanding in order to carry out detailed written or oral instructions. Ability to deal with problems involving a few known variables in situations of a routine nature., 20. Decision-Making: Performs work operations which permit frequent opportunity for decision-making of minor importance, and which would not only affect the operating efficiency of the individual involved, but would also affect the work operations of other employees and/or clientele to a slight degree., 21. Mental Demand: Light mental demand. Operations requiring intermittent direct thinking to carry our pre-determined procedures or a sequence of operations., 22. Problem-Solving: Repetitive; Activities or duties using a pre-determined set of processes or directions coupled with nearby supervision; Learned things in situations where choice is simple or patterned., 23. Accuracy: Probable errors of internal and external scope would have a moderate effect on the operational efficiency of the organizational component concerned. Errors might possibly go undetected for a considerable period of time, thereby creating an inaccurate picture of an existing situation. Could cause further errors, losses or embarrassment to the company. The possibility for error is always present due to the requirements and repetition of the job. PHYSICAL REQUIREMENTS and WORKING CONDITIONS: While performing the essential functions of this job, CCQC is continuously required to sit or stand, talk or hear: they may occasionally lift, move, push or pull up to 10 pounds. Specific vision abilities required by this job include close vision. This is an indoor position and the noise level in the work area is usually moderate. There are no harmful environmental conditions present for this position. REQUIRED EXPERIENCE: High school degree or GED equivalent; emphasis on office skills, plus 12-18 months of related experience and/or training or equivalent combination of education and experience. REPORTING RELATIONSHIP: The CCQC reports directly to the Call Center Manager. The Call Center Manager reports to the Vice President Operations, who reports to the EVP of Operations/Cashier & HR Director, who reports to the President/CEO of American National Bank & Trust. DISCLAIMER: This job description is representative only and not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. Duties and responsibilities may be changed, expanded, reduced or delegated by Management to meet the business needs of the organization. This document in no way constitutes an offer of employment or a contract of employment. ANB&T reserves the right to modify job descriptions, policies or any other procedural document at any time, for any reason, with or without prior notice. “ANB&T is an Equal Employment Opportunity / Disability / Protected Veteran Status Employer”

Job DescriptionDescription: GENERAL DESCRIPTION: The Call Center Representative (“CCR”) is responsible for providing exceptional customer service through the American National Bank & Trust (“ANB&T”) Call Center. The CCR provides assistance for our customers and employees via telephone, when they have questions or concerns regarding their account(s) with us. The CCR must handle all calls in a professional, pleasant, informative and courteous manner. ESSENTIAL FUNCTIONS OF JOB: 1. Assist customers with various account needs, (i.e. check orders, deposit slips, debit cards)., 2. Assist with debit card issues, including fraudulent transactions and disputes., 3. Call customers for returned check orders and returned bank mail with incorrect addresses., 4. Assist customer with returned checks and stop payments., 5. Perform teller assist transactions related to the Interactive Teller Machine (“ITM”)., 6. Assist customers with online banking and bill pay issues., 7. Take domestic and international wire instructions for customers., 8. Perform checks and balances for other CCRs., 9. Update customer account information, such as address, email and phone number(s)., 10. Set up and maintain business online banking customers., 11. Perform all other duties as required or assigned Requirements: REQUIRED SKILLS: 1. Must be knowledgeable in the use of office equipment, (i.e. computers, copiers, scanners, multi-line phones, etc.), regular use of desktop computers and related banking software. 2. Exceptional communication skills via remote communication, ITM or telephone., 3. Mental awareness, alertness and adaptability to office and field area work routines., 4. Must be proficient in MS Office, (i.e. Excel and WORD), 10-key, accounting, alpha-numeric data entry, spreadsheets, 5. Must possess excellent time management skills and the ability to prioritize work., 6. Must pay attention to detail and possess excellent problem-solving skills., 7. Must possess strong organizational skills with the ability to multi-task., 8. Communication Skills: Ability to read and understand simple instructions, short correspondence, notes, letters and memos; ability to write simple correspondence. Ability to effectively communicate information and respond to questions in person-to-person situations with customers, clients, general public and other employees of the company. 9. Mathematical Skills: Ability to add, subtract, multiply and divide numbers. Ability to perform such mathematical skills using money and other forms of measurement. 10. Critical Thinking Skills: Ability to use common sense understanding in order to carry out detailed written or oral instructions. Ability to deal with problems involving a few known variables in situations of a routine nature. 11. Decision-Making: Performs work operations which permit frequent opportunity for decision-making of minor importance, and which would not only affect the operating efficiency of the individual involved but would also affect the work operations of other employees and/or clientele to a slight degree. 12. Public Contact: Regular contact with patrons, either within the office or in the field. May involve occasional self-initiated contacts to patrons. Lack of tact and judgment may result in a limited type of problem for the organization. 13. Mental Demand: Light mental demand. Operations require intermittent direct thinking to carry out pre-determined procedures or a sequence of operations. 14. Problem-Solving: Repetitive; Activities or duties using a pre-determined set of processes or directions coupled with nearby supervision; Learned things in situations where choice is simple or patterned. 15. Public Contact: Frequent contacts with customers and clientele could involve occasional self-initiated contacts. When initiated, the utmost intact, professionalism and judgment should be used, as you are representing ANB&T. 16. Accuracy: Probable errors of internal and external scope would have a moderate effect on the operational efficiency of the organizational component concerned. Errors might possibly go undetected for a considerable period of time, thereby creating an inaccurate picture of an existing situation. Could cause further errors, losses or embarrassment to the company. The possibility of error is always present due to the requirements and repetition of the job. PHYSICAL REQUIREMENTS and WORKING CONDITIONS: While performing the essential functions of this job, the CCR is continuously required to sit or stand, talk or hear: they may occasionally lift, move, push or pull up to 10 pounds. Specific vision abilities required by this job include close vision. This is an indoor position and the noise level in the work area is usually moderate. There are no harmful environmental conditions present for this position. REQUIRED EXPERIENCE: High school degree or GED equivalent; emphasis on office skills, plus 12-18 months of related experience and/or training or equivalent combination of education and experience. REPORTING RELATIONSHIP: This position reports directly to the AVP/ Call Center Manager. The AVP/ Call Center Manager reports to the Vice President Operations, who reports to the EVP of Operations/Cashier & HR Director, who reports to the President/CEO of American National Bank & Trust. DISCLAIMER: This job description is representative only and not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. Duties and responsibilities may be changed, expanded, reduced or delegated by Management to meet the business needs of the organization. This document in no way constitutes an offer of employment or a contract of employment. ANB&T reserves the right to modify job descriptions, policies or any other procedural document at any time, for any reason, with or without prior notice. “ANB&T is an Equal Employment Opportunity / Disability / Protected Veteran Status Employer”

Job DescriptionRemote Entry Level Sales - Training Provided Summary Join our dynamic team in the financial services industry as a Remote Entry Level Sales professional. This role is designed for individuals eager to start their career in sales with comprehensive training provided. You will play a crucial part in driving our sales efforts, contributing to the growth and success of the company. This position offers a competitive salary range of $60,000 to $160,000, depending on performance and experience. We are looking for self-motivated individuals who are eager to learn and grow in a supportive, remote work environment. This is a 1099, 100% commission opportunity - finally earn what you KNOW you are worth. Responsibilities • Engage with potential clients to understand their needs and offer suitable solutions., • Develop and maintain strong relationships with clients to ensure customer satisfaction and loyalty., • Collaborate with team members to achieve objectives., • Participate in training sessions to enhance product knowledge and sales techniques., • Utilize excellent computer skills to manage client information and sales data., • Demonstrate a strong work ethic and entrepreneurial spirit in all sales activities., • Exhibit servant leadership both with colleagues and clients. RequirementsRequirements: • 0-1 year of experience in sales or a related field., • Coachable with a willingness to learn and adapt to new sales strategies., • Excellent computer skills., • Strong self-motivation and the ability to work independently., • Good communication skills, both verbal and written., • Entrepreneurial mindset with a strong work ethic., • Demonstrated servant leadership qualities., • A hunger to learn and grow within the financial services industry. BenefitsWork/Life Balance Flexible Schedule High Income Opportunity Bonuses Trips World Class Training Mentorship Uncapped income

Job DescriptionDescription: GENERAL DESCRIPTION: The Deposit Operation Analyst will be primarily responsible for ownership of card services as well as transactional fraud in all areas. The Deposit Operation Analyst will also serve as general backup to the Deposit Operations Analyst Supervisor. ESSENTIAL FUNCTIONS OF JOB: 1. Debit Card Program Product Owner a. Maintain Card Processor Relationships b. Maintain Instant Issue Card Relationships i. Order Plastics ii. Card Printers iii. PIN Pads c. Project Management d. Product Management e. Debit Card Program Reporting/Analysis f. Reconcile Debit Card Disputes 2. ICS/Cedars Settlement Assistant, 3. Oversee Fraud Recoveries a. Track Fraudulent Check Processing b. Reg. E disputes c. Track Police Cases Involving Fraud d. Fraud Collection and Payments 4. Deposit Reporting, 5. Deposit Account Charge Off Oversight a. Monitoring b. Reporting/Analysis c. Collection 6. Reconciliation/Balancing Deposit Control/Interface, IEP, Safe Deposit Box, Settlement Manager, etc. Requirements: REQUIRED SKILLS: • Must be proficient with 10-key (by touch); alpha/numeric data entry; spreadsheets, word processing, basic typing and excellent PC skills., • COMMUNICATION SKILLS: Ability to read, analyze and understand general business- and company-related articles and professional journals; ability to speak effectively before groups of customers and/or employees. Must possess excellent interpersonal and customer service skills., • MATHEMATICAL SKILLS: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume; ability to apply concepts such as fractions, ratios and proportions to practical situations., • CRITICAL THINKING SKILLS: Ability to solve practical problems and deal with a variety of known variables in situations where only limited standardization exists; ability to utilize common sense understanding to carry out written, oral or diagrammed instructions; ability to deal with problems involving several known variables in situations of a routine nature., • SUPERVISION RECEIVED: Under general supervision standard practice enables the employee to proceed alone on routine work, referring to any questionable cases or issues to direct supervisor., • PLANNING: Considerable responsibility regarding general assignments in planning time, method, manner and/or sequence of performance of own work; may also occasionally assist in the planning of work assignments performed by others within a limited area of operation. Must possess excellent organizational skills and attention to detail., • DECISION-MAKING: Performs work operations which permit frequent opportunity for decision-making of minor importance and frequent opportunity for decision-making of major importance, either of which would affect the work operations of medium organizational component and the organization’s clientele., • MENTAL DEMAND: Very close mental demand; operations requiring very close and continuous attention for control of operation requiring a high degree of coordination or immediate response; intermittent direct thinking to determine or select the most applicable way of handling situations regarding the company’s administration and operations; also determine or select material and equipment where highly variable sequences are involved. Must be able to work effectively while multi-tasking in a high-volume environment., • ANALYTICAL ABILITY / PROBLEM-SOLVING: Moderately structured; broad activities using moderately structured procedures with only generally guided supervision; High order of analytical, interpretative and/or constructive thinking in varied situations. Ability to learn new products and services and apply that knowledge., • PUBLIC CONTACT: Regular contact with patrons where initiated by employees involves furnishing and obtaining information and attempting to influence the decisions of those people contacted; contacts of considerable importance that failure to exercise proper judgment may result in important tangible or intangible losses to company., • EMPLOYEE CONTACT: Regular contact with co-workers within the department, office or enterprise, which will require coordination of efforts generally in the normal course of performing duties; requires tact in discussing problems, presenting data and making recommendations. While performing the essential functions of this job, this position is regularly required to sit, stand, talk or hear; use hands to finger, handle or feel and frequently are required to reach with their hands and arms and occasionally stand, walk, climb or balance; may occasionally lift, move, push or pull up to 10 pounds. Specific vision abilities required by this job include close vision. This is an indoor position and the noise level in the work area is usually moderate. REQUIRED EDUCATION and EXPERIENCE: High school degree or GED equivalent; Knowledge of a specialized field (however required), such as basic accounting, computer, etc.; other specialized training, such as trade school or correspondence school, equal to two (2) years of college, plus three (3) years’ related experience and/or training; or equivalent combination of education and hands-on experience. REPORTING RELATIONSHIP: This position reports directly to the Vice President, Deposit Operations. The VP, Deposit Operations reports directly to the Executive Vice President of Operations, who reports directly to the President/CEO of American National Bank & Trust. DISCLAIMER: This job description is representative only and not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. Duties and responsibilities may be changed, expanded, reduced or delegated by Management to meet the business needs of the organization. This document in no way constitutes an offer or a contract of employment. ANB&T reserves the right to modify job descriptions, policies or any other procedural document at any time, for any reason, with or without prior notice. “ANB&T is an Equal Employment Opportunity / Disability / Protected Veteran Status Employer”

Job DescriptionJob Summary: General Contractor actively seeking an experienced Site Safety Health Officer (SSHO) to oversee safety protocols on projects for the U.S. Army Corps of Engineers. Safety is critical to the success of our construction projects and this position will be the key person responsible for adherence to our safety standards. The ideal candidate will provide proactive, visible leadership in developing the safety culture on the project site.Responsibilities: • Ensure compliance with all occupational health and safety (OHS) guidelines and EM 385 1-1 on assigned projects., • Create and implement a site-specific Accident Prevention (Safety) Plans for construction, site-specific environmental plans, including coordinating any hazardous materials remediation plans, Activity Hazard Analysis (AHA) and Work plans., • Develop and implement Occupational Health and Safety (OHS) training programs for on- site trades and supervisory personnel., • Implement a Job Safety Analysis (JSA) program that defines and controls the hazards of processes, jobs, and procedures., • Provide project safety orientations and briefs. Conduct weekly job site “toolbox” safety meetings for on-site trades and supervisory personnel., • Conduct daily site safety inspections, including PPE compliance, the condition of small tools, temporary facilities and power, operated equipment, working platforms (including ladders, scaffolding, and aerial lifts), perimeter fencing and gates, fire extinguishers, etc. Inspect all operated equipment for proper working order., • Conduct regular inspections of stormwater and erosion controls by the approved SWPPP., • Maintain applicable safety reference material on the job site, including Material Safety Data Sheets (MSDS), Safety Data Sheets (SDS), and library., • Lead and document near miss and incident investigations performing root cause analysis., • Lead all on-site accident investigations together with the company Safety Officer and Superintendent. Coordinate the investigative efforts of insurance companies, project owners, and regulatory agencies (e.g., OSHA)., • Oversee crane inspections, ensuring both operator and crane equipment certifications. Ensure load testing of the crane before material hoisting., • Enforce all safety and environmental policies and procedures. Ensure that all personnel have the proper PPE and are instructed in their use., • Ensure that all perimeter security is in place and properly installed, including fencing and gates, barricades, warning and safety signage, traffic control, temporary lighting, etc., • Ensure that on-site solvent and fuel storage is compliant with safety and environmental requirements, including storage in certified storage containers., • Conduct site safety briefings for all on-site trades and supervisory personnel, including new hires., • Ensure sub-contractor compliance with safety and health requirements, including the identification of a safety officer and contact information for each firm., • Ensure that field safety programs and policies are in place to promote a safe work environment and ensure compliance with state and federal regulatory guidelines., • Works with safety management team to establish short-term and long-term goals and objectives for the Company's Health, Safety, & Environmental programs., • Maintains a working knowledge of applicable federal, state, and local regulations, including Coast Guard, USACE, and other maritime rules, pertaining to safety, health, and environmental issues to promote compliance in each of these areas.Qualifications:, • 5 years of previous experience with construction workplace safety and compliance programs., • USACE (United States Army Corps Engineers) experience preferred., • Able to provide proof of 8 hours of safety training and or education every year for the last three 5 years. Important note: The OSHA 30 and First Aid do not count toward the 8 hours of training every year for the last 5 years. This training is in addition to the 30-hour construction certification and First Aid., • Blood Borne Pathogen & First Aid/CPR Certification., • Scaffolding Safety Training., • Aerial Work Platform Safety Training., • OSHA 30 Construction Safety and Health Training., • OSHA 8-Hour HAZWOPER., • ANSI/ASSE Z359: Fall Protection., • OSHA Confined Space Entry Training for Construction., • 40-Hour EM 385-1-1 Hazard Recognition Course., • Hazardous Communication Training., • Level 1 Anti-Terrorism Training., • Proficiency in MS Word, Excel, Outlook, and Procore, RMS., • Knowledge of the current local and state regulations and guidelines, including changes. Benefits:, • Truck Allowance, • Fuel Card, • Mileage reimbursement, • Company Laptop & Cell Phone, • PTO, • Medical, Vision, Dental Insurance., • 401(K) + matching, • long-term, short-term disability.

Job DescriptionCompany Description Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success. Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world. Job Description Turner & Townsend is seeking an experienced and detail-oriented Document Controller to manage and maintain all project documentation for a key tech client’s data center construction program in Texas. The ideal candidate will be responsible for ensuring the accurate, timely, and organized control of all project-related documents, both electronically and in hard-copy form, throughout the project life cycle. This role requires strong organizational skills, meticulous attention to detail, and the ability to work effectively with diverse teams across multiple project locations. Responsibilities: • Manage and maintain the project's Electronic Document Management System (EDMS), ensuring all users adhere to established procedures., • Control and track all project documents, including drawings, submittals, RFIs, change orders, contracts, and correspondence, to ensure proper versioning and revision history., • Distribute approved documentation to the appropriate project personnel, consultants, and contractors, maintaining up-to-date distribution lists and tracking receipts., • Review documentation submitted by project teams for completeness, accuracy, and compliance with project standards before entry into the EDMS., • Act as a central point of contact for documentation requests, coordinating the flow of information between internal teams, external partners, and the client’s project management representatives., • Generate and prepare various project reports, including document status reports, transmittal logs, and document control audits, for senior managers., • Assist in compiling and formally reviewing construction turnover documentation and archiving all project files at project completion., • Provide training and support to project team members on document control procedures and best practices., • Maintain a high level of confidentiality regarding sensitive project information and terms of agreement., • SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Qualifications, • Proven experience as a Document Controller, preferably on large-scale, multi-disciplinary construction projects., • Experience with data center, mission-critical, or high-tech facility construction is highly preferred., • Strong knowledge of Document Control principles and procedures., • Proficiency with Electronic Document Management Systems (EDMS), such as Aconex, SharePoint, or similar platforms., • High proficiency in Microsoft Office Suite, including Word and Excel., • Exceptional organizational skills and a strong attention to detail., • Excellent communication and interpersonal skills, with the ability to work collaboratively in a fast-paced environment., • Self-motivated with a client-focused attitude., • Bachelor's degree in a relevant field is a plus., • Experience supporting projects with multiple, concurrent workstreams., • Ability to adapt and manage documentation needs across multiple, simultaneous projects. Additional Information *On-site presence and requirements may change depending on our client's needs. Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at and All your information will be kept confidential according to EEO guidelines. #LI-MC1 Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.

Job Description Grubbs is seeking a skilled Automotive Technician to join our service team. In this role, you will diagnose, service, and repair vehicles to manufacturer standards while ensuring the highest level of customer satisfaction. Responsibilities include routine maintenance, troubleshooting and repairs, pre-delivery inspections on new vehicles, and maintaining the shop quality and safety standards. Why Join Grubbs: * Competitive pay based on experience & certifications * Paid Time Off (PTO) * Medical, Dental, and Vision Insurance * Life, Short-Term, and Long-Term Disability Insurance * 401(k) with Company Match * Pet Insurance * Opportunities for growth and training Responsibilities: * Diagnose and repair vehicles based on experience, test results, and manufacturer guidelines * Perform routine maintenance such as oil changes, tire rotations, and inspections * Conduct pre-delivery service checks on new vehicles * Communicate findings and service recommendations to service advisors and customers * Keep vehicles and workspaces clean during and after repairs * Help maintain shop organization, safety, and inventory levels * Complete all required paperwork accurately and on time * Attend training sessions and staff meetings Qualifications: * High school diploma or GED required * Minimum 1 year of automotive technician experience in a dealership or large facility (preferred Nissan) * ASE certification preferred (or willingness to obtain) * Valid driver’s license with a clean record * Ability to work in a fast-paced, team-oriented environment * Ability to operate manual and automatic transmission vehicles * Strong attention to detail, work ethic, and technical skills * Positive attitude with great communication and teamwork abilities * Must be able to lift heavy objects and work on your feet for extended periods Grubbs maintains a strong policy of Equal Employment Opportunity for all associates. We hire, train, promote, and compensate associates based on personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability, or citizenship, as well as other classifications protected by applicable federal, state, or local laws. #zr

Job Description Overview Cashiers are to greet and thank every customer who enters and leaves the store. Cashiers must be proficient in all aspects of the Cavender’s Boot City cashiering system and knowledgeable of all paperwork associated with each cashiering entry. Cashiers are also responsible for keeping the store neat and clean, and must always answer the phone with an enthusiastic response and professional manner. Cashiers will support our management staff with miscellaneous tasks like stocking, visual displays, special orders, and all basic house-keeping needs. Duties and Responsibilities • Support the “Cavender’s Culture” and drive our Mission, Vision, and Values, • Perform cashiering tasks accurately and efficiently, • Keep work area neat, clean, and organized, • Be knowledgeable about CBC policies and procedures, • Be knowledgeable of all CBC cashiering transactions:, • Cash Sales, • Check Sales, • Non-taxable sales, • Credit Cards, • Voids, • Exchanges, • Enter all sales and monies in register at time of sale, • Help stock merchandise and straighten store as needed, • Suggest possible add-on purchases to the customer and promote store specials, • Report to work promptly, neatly groomed, and appropriately attired, • Be security conscious at all times, • Provide knowledgeable responses to phone inquiries (e.g. sales, promotions, store location, price, and inventory), • Keep updated on sale promotions (items/prices/etc.), • Practice inventory control on boots, • Check for boot mis-mates, • Follow the company policy on all commission sales; validate all sales tickets, • Perform all other miscellaneous duties as assigned, • Job requires associate to raise or lower objects from one level to another regularly during shift, • Ability to comprehend basic instructions, • Ability to interpret documents, • Ability to apply abstract principles to a wide range of complex tasks, • Ability to understand the meanings of words and effectively respond, • Ability to analyze information and write reports, • Associate must be able to read English., • Associate must be able to understand English, • Associate must be able to stay alert during work hours assigned Cavender’s is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, military status, national origin, sex, ancestry, age, sexual orientation, pregnancy, disability, genetic information, or any other personal characteristic protected under federal, state, or local law. Cavender’s will provide reasonable accommodations for persons with a disability upon request. If you have a disability and need assistance completing the application, please call Customer Service at (888) 361 – 2555 or visit your nearest Cavender’s store.

Job Description Overview Head Cashiers are to greet and thank every customer who enters and leaves the store. Head Cashiers must be proficient in all aspects of the Cavender’s Boot City cashiering system and knowledgeable of all paperwork associated with each cashiering entry. Head Cashiers are also responsible for keeping the store neat and clean and must always answer the phone with an enthusiastic response and professional manner. Head Cashiers will support our management staff with miscellaneous tasks like stocking, visual displays, special orders, and all basic house-keeping needs. Duties and Responsibilities • Support the “Cavender’s Culture” and drive our Mission, Vision, and Values, • Perform cashiering tasks accurately and efficiently, • Keep work area neat, clean, and organized, • Be knowledgeable about CBC policies and procedures, • Be knowledgeable of all CBC cashiering transactions:, • Cash Sales, • Check Sales, • Non-taxable sales, • Credit Cards, • Voids, • Exchanges, • Enter all sales and monies in register at time of sale, • Help stock merchandise and straighten store as needed, • Suggest possible add-on purchases to the customer and promote store specials, • Report to work promptly, neatly groomed, and appropriately attired, • Be security conscious at all times, • Provide knowledgeable responses to phone inquiries (e.g. sales, promotions, store location, price, and inventory), • Keep updated on sale promotions (items/prices/etc.), • Practice inventory control on boots, • Check for boot mis-mates, • Follow the company policy on all commission sales; validate all sales tickets, • Perform all other miscellaneous duties as assigned, • Job requires associate to raise or lower objects from one level to another regularly during shift, • Ability to comprehend basic instructions, • Ability to interpret documents, • Ability to apply abstract principles to a wide range of complex tasks, • Ability to understand the meanings of words and effectively respond, • Ability to analyze information and write reports, • Associate must be able to read English., • Associate must be able to understand English, • Associate must be able to stay alert during work hours assigned Cavender’s is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, military status, national origin, sex, ancestry, age, sexual orientation, pregnancy, disability, genetic information, or any other personal characteristic protected under federal, state, or local law. Cavender’s will provide reasonable accommodations for persons with a disability upon request. If you have a disability and need assistance completing the application, please call Customer Service at (888) 361 – 2555 or visit your nearest Cavender’s store.

Job Description Overview The Bilingual Cashier is to greet and thank every customer who enters and leaves the store. Cashiers must be proficient in all aspects of the Cavender’s Boot City cashiering system and knowledgeable of all paperwork associated with each cashiering entry. Cashiers are also responsible for keeping the store neat and clean and must always answer the phone with an enthusiastic response and professional manner. Cashiers will support our management staff with miscellaneous tasks like stocking, visual displays, special orders, and all basic housekeeping needs. Duties and Responsibilities • Support the “Cavender’s Culture” and drive our Mission, Vision, and Values., • Perform cashiering tasks accurately and efficiently., • Keep work area neat, clean, and organized., • Be knowledgeable about CBC policies and procedures., • Be knowledgeable of all CBC cashiering transactions:, • Cash Sales, • Check Sales, • Non-taxable sales, • Credit Cards, • Voids, • Exchanges, • Enter all sales and monies in register at the time of sale., • Help stock merchandise and straighten the store as needed., • Suggest possible add-on purchases to the customer and promote store specials., • Report to work promptly, neatly groomed, and appropriately attired., • Be security conscious at all times., • Provide knowledgeable responses to phone inquiries (e.g. sales, promotions, store location, price, and inventory)., • Keep updated on sale promotions (items/prices/etc.)., • Practice inventory control on boots., • Check for boot mis-mates., • Follow the company policy on all commission sales; validate all sales tickets., • Perform all other miscellaneous duties as assigned., • Job requires associate to raise or lower objects from one level to another regularly during shift., • Fluency in both English and Spanish is required., • Ability to comprehend basic instructions., • Ability to interpret documents., • Ability to understand the meanings of words and effectively respond., • Ability to analyze information and write reports., • Associate must be able to stay alert during work hours assigned. Cavender’s is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, military status, national origin, sex, ancestry, age, sexual orientation, pregnancy, disability, genetic information, or any other personal characteristic protected under federal, state, or local law. Cavender’s will provide reasonable accommodations for persons with a disability upon request. If you have a disability and need assistance completing the application, please call Customer Service at (888) 361 – 2555 or visit your nearest Cavender’s store.

Job Description Overview Cashiers are to greet and thank every customer who enters and leaves the store. Cashiers must be proficient in all aspects of the Cavender’s Boot City cashiering system and knowledgeable of all paperwork associated with each cashiering entry. Cashiers are also responsible for keeping the store neat and clean, and must always answer the phone with an enthusiastic response and professional manner. Cashiers will support our management staff with miscellaneous tasks like stocking, visual displays, special orders, and all basic house-keeping needs. Duties and Responsibilities • Support the “Cavender’s Culture” and drive our Mission, Vision, and Values, • Perform cashiering tasks accurately and efficiently, • Keep work area neat, clean, and organized, • Be knowledgeable about CBC policies and procedures, • Be knowledgeable of all CBC cashiering transactions:, • Cash Sales, • Check Sales, • Non-taxable sales, • Credit Cards, • Voids, • Exchanges, • Enter all sales and monies in register at time of sale, • Help stock merchandise and straighten store as needed, • Suggest possible add-on purchases to the customer and promote store specials, • Report to work promptly, neatly groomed, and appropriately attired, • Be security conscious at all times, • Provide knowledgeable responses to phone inquiries (e.g. sales, promotions, store location, price, and inventory), • Keep updated on sale promotions (items/prices/etc.), • Practice inventory control on boots, • Check for boot mis-mates, • Follow the company policy on all commission sales; validate all sales tickets, • Perform all other miscellaneous duties as assigned, • Job requires associate to raise or lower objects from one level to another regularly during shift, • Ability to comprehend basic instructions, • Ability to interpret documents, • Ability to apply abstract principles to a wide range of complex tasks, • Ability to understand the meanings of words and effectively respond, • Ability to analyze information and write reports, • Associate must be able to read English., • Associate must be able to understand English, • Associate must be able to stay alert during work hours assigned Cavender’s is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, military status, national origin, sex, ancestry, age, sexual orientation, pregnancy, disability, genetic information, or any other personal characteristic protected under federal, state, or local law. Cavender’s will provide reasonable accommodations for persons with a disability upon request. If you have a disability and need assistance completing the application, please call Customer Service at (888) 361 – 2555 or visit your nearest Cavender’s store.

Job Description Job Title: Service Technician Department: Service Reports to: Service Manager Relocation or Signing Allowance for Experienced Technicians! SO…why consider living in Wichita Falls? First, the best people on earth live here! They know they live in the best city in Texas. A modern city with a laid-back vibe. Raise your family where the schools are top rated and where the cost of living is amongst the lowest in the country. You will live your best life here. OK…the nitty-gritty: I’m looking for experienced auto technicians that want to get out of the hustle-and-bustle of whatever miserable metro you are currently living in, and enjoy the farm-to-table dining, trendy breweries, unique shopping, performing arts, and the hometown lifestyle. YOU are my target audience! So, now that I have your attention, here is what I’m offering: • •Up to $2000 Relocation Allowance or Signing Bonus to help you move your very robust collection of tools, fishing gear, and hiking shoes to Wichita! And trust me, you’re going to want camping gear!, • •An honest flat rate salary of roughly $20-$30 per flat rate hour…depending on experience, certifications, etc., • •Entry level position also available!, • •Medical, dental, and vision plan options. (Our health plan will cover accidental sunburns resulting from weekend camping trips), • •Paid holiday/time off. Because there’s so much to do here - you’re gonna have lots of fun here!, • •A 401(k)-retirement plan…because once you live here, you’re going to want to retire here, too., • •And the list goes on… Ready to call yourself a Wichitan? Look, I’m not going to say Wichita is all sunshine and roses. After all, there is the occasional tourist sighting. But this is a magical, historical, revitalized place for the right person. If you’re the right person, I want to help make this happen for you. If you have Nissan or other import experience, great! If you have experience with other brands, great! As you know, Nissans are easier than most to work on.

Job DescriptionDescription: GENERAL DESCRIPTION: The Human Resources Assistant provides administrative support to the Human Resources department to ensure efficient delivery of HR services across the organization. This position plays a key role in supporting employee relations, onboarding, benefits, compliance, and payroll functions. The HR assistant helps maintain accurate records, ensures regulatory compliance, and delivers exceptional internal customer service. ESSENTIAL FUNCTIONS OF JOB: ADMINISTRATIVE SUPPORT • Provide administrative assistance to HR officers and staff, ensuring accuracy, organization, and confidentiality of employee information., • Maintain and update employee records and files (both electronic and physical files)., • Manage HR databases and prepare reports for audits, management reviews, and other HR functions., • Manage scheduling and logistics for HR-related events and meetings., • Serve as a professional liaison between employees and HR management; point of contact for employee inquiries regarding HR policies, benefits, and procedures., • Assist with coordination and preparation of onboarding materials and schedules for new hires., • Prepare welcome packets and swag bags., • Ensure new hire photos are taken., • Maintain and update AAP reporting., • Maintain compliance with all required labor laws postings across all locations; ensure updates are completed as regulations change., • Assist with coordination of training sessions, maintain accurate training records, and help prepare or update training materials., • Assist with payroll processing by verifying timecards and addressing payroll related inquiries such as check copy requests., • Conduct audits of time and attendance records to ensure accuracy and compliance with company policy; ensure leave balances are correct.Requirements: REQUIRED SKILLS: • Proven experience in administrative and HR support., • Must be proficient with 10-key (by touch); alpha/numeric data entry; spreadsheets, word processing, basic typing and possess excellent PC skills., • SUPERVISION RECEIVED: Under general supervision where standard practice enables the employee to proceed alone on routine work, referring any questionable issues to direct supervisor., • PLANNING: Considerable responsibility with regard to general assignments in planning time, method, manner and/or sequence of performance of own work; Must possess excellent organizational skills and attention to detail., • MENTAL DEMAND: Very high mental demand; Must be able to work effectively while multi-tasking in a high-stress environment with ever-changing priorities and highly confidential information. Possess the ability to prioritize tasks. May be asked to work overtime hours due to “last-minute” (urgent) requests., • PUBLIC CONTACT: Regular contact with applicants involves furnishing and obtaining information; knowing what to say and when to say it is extremely important when conducting interviews and obtaining background employment information for potential hires; failure to exercise proper judgment may result in monetary losses to company., • EMPLOYEE CONTACT: Regular contact with co-workers and managers within the bank, which will require coordination of efforts generally in the normal course of performing duties; requires tact in presenting candidates and qualifications and making sound, solid recommendations. While performing the essential functions of this job, this position is regularly required to sit or stand, talk; use of hands and arms to reach; may occasionally lift, move, push or pull up to 10 pounds. This position requires extensive use of the computer, requiring specific vision requirements including close vision, distance vision, peripheral vision, and the ability to adjust focus. This is an indoor position and the noise level in the work area is usually moderate. This position may involve periodic stressful conditions. Occasional adjustments to the work schedule may be needed to include overtime and evenings/weekends. This position may occasionally move from one work location to another location/branch. REQUIRED EDUCATION and EXPERIENCE: High school degree or GED equivalent; 6-12 months experience in related fields like administration, customer service; or equivalent combination of education and experience. Any HR certification will give you an edge over other candidates. REPORTING RELATIONSHIP: This position reports directly to the Vice President, Human Resources. The VP, Human Resources reports directly to the Executive Vice President of Operations, who reports directly to the President/CEO of American National Bank & Trust. DISCLAIMER: This job description is representative only and not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. Duties and responsibilities may be changed, expanded, reduced or delegated by Management to meet the business needs of the organization. This document in no way constitutes an offer of employment or a contract of employment. ANB&T reserves the right to modify job descriptions, policies, or any other procedural document at any time, for any reason, with or without prior notice. “ANB&T is an Equal Employment Opportunity / Disability / Protected Veteran Status Employer”

PURPOSE AND SCOPE: Provides psychosocial services to patients treated by the facility including in-center and home dialysis patients (if applicable) utilizing Social Work Theory of Human Behavior and accepted methods of social work practice. Works with the health care team to promote positive adjustment, rehabilitation and improved quality of life for our patients. In collaboration with the interdisciplinary team, informs, educates and supports staff in understanding the emotional, psychological and behavioral impact of Chronic Kidney Disease on the patient and family to ensure comprehensive quality care of our patients. Supports the Fresenius Kidney Care (FKC) commitment to the Quality Indicators and Outcomes and Quality Assessment and Improvement (QAI) Activities, including those related to patient satisfaction and quality of life and actively participates in process improvement activities that enhance the likelihood that patients will achieve the FKC Quality Goals. This is an entry level MSW role. PRINCIPAL DUTIES AND RESPONSIBILITIES: * Patient Assessment / Care Planning / Counseling * As a member of the interdisciplinary team, assesses patients' psychosocial status, strengths and areas of need that may affect rehabilitation and optimal treatment outcomes as part of the comprehensive patient assessment. * Participates in care planning in collaboration with the patient and healthcare team to identify effective interventions that will help the patient meet rehabilitation, treatment goals, and improve quality of life. * Utilizes FKC patient education programs, established social work theory and methods, social work focused interventions, and quality of life measurement instruments as part of assessment and care planning to address barriers and meet patient treatment goals. * Provides monitoring and interventions for the patient to adjust to dialysis and achieve optimal psychosocial status and quality of life. * Provides supportive counseling services to patients as permitted within the scope of their clinical training and state license. * Provides educational and goal directed counseling to patients who are seeking transplant. * Provides information and assists the team and patient with referral to community resources (home health services, vocational rehabilitation, etc.) to facilitate optimal treatment outcomes. * Maintains current knowledge regarding local vocational/educational rehabilitation programs and assist patients with referral and access to vocational rehabilitation to enable them to remain employed, become employed or receive education. * Assesses patient awareness of advance directives; assists with accessing advance directive forms/information and facilitates discussion of advance directive wishes, if necessary, with the healthcare team and the patient's family/support persons. * In collaboration with the physician and nurse, participates in the discussion of patient DNR status in the facility to ensure patient and/or family understand and make an informed decision about their care. * Knowledgeable of and adheres to FMCNA Social Work Policy and Measuring Patient Physical and Mental Function Policy, including documentation. * Documents based on MSW interaction and interventions provided to patient and/or family. * Quality * Provides psychosocial support and/or Social Work Focused Interventions to address non-adherence, quality outcome, and quality of life concerns for all patients based on acuity level. * Participates in monthly Quality review meetings with the interdisciplinary team. Reports on quality indicators related to adherence, such as Missed and Shortened Treatments, Quality of Life Trends, and Service Recovery. * Patient Education * Assesses patient knowledge of kidney disease for barriers that may affect adherence to treatment. Works with patient, family and health care team to provide education tailored to the patient's learning style, communication barriers, and needs. * With other members of the interdisciplinary team, provides appropriate information about all treatment modalities. * Facilitates the transplant referral process and collaborates with interdisciplinary team on transplant waitlist management. * Provides ongoing education to patient/family regarding psychosocial issues related to End Stage Renal Disease (ESRD) and all support services that are available. * Reviews patient rights and responsibilities, grievance information (company and network) and other facilities policies with patient and/or the patients' representative to ensure patients' understanding of the rights and expectations of them. * Collaborates with the team on appropriate QAI activities. * Patient Admission and Continuity of Care * Reviews Patient Rights and Responsibilities, Grievance Procedure & Important Numbers Handout, FKC Non-discrimination policy, DNR Statement (if applicable) and address any immediate needs/concerns. * Understands the referral and admission process and supports the clinic in regard to the patient needs for scheduling to maximize adherence and adjustment. * The Social Worker will interview the patient to identify root causes or concerns for the discharge request, (i.e. transfer to hospice, relocation, dissatisfaction with services or staff) and share causes/concerns with operational leadership. * Insurance and Financial Assistance * Collaborates and functions as a liaison for patient with Insurance Coordinators to address issues related to insurance. * In collaboration with Insurance Coordinators, provides information and education to patients about payment to dialysis (federal, state, commercial insurance, state renal programs, AKF HIPP, and entitlement programs). * Collaborates with the Insurance Coordinator of any changes to patient state that impacts insurance i.e. transplantation, discharged, loss of coverage, or extended travel. * Refers patients to patient billing solutions (PBS) department for questions/concerns in regard to treatment related bills * Staff Related * Assists with interview process and decision to hire new personnel if requested by SW Manager/Senior Manager. * Works with the administrative support staff to maintain updated patient resource lists (e.g. maintain updated list of transportation resources). * Provides training to staff pertaining to psychosocial topics as needed. * Contributes and participates with weekly team huddles. Discusses any urgent patient issues with staff. * Adheres to work defined caseload guidelines based on state regulatory requirements. * Performs other related duties as assigned. PHYSICAL DEMANDS AND WORKING CONDITIONS : * The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Travel required (if multiple facilities or home visits, if applicable) SUPERVISION: * None EDUCATION AND REQUIRED CREDENTIALS : * Masters in Social Work * Must have state required license * Meets the applicable scope of practice board and licensure requirements in effect in the State in which they are employed EXPERIENCE AND SKILLS : * 0 - 2 years' related experience EOE, disability/veterans

Job Description Our company is actively seeking driven individuals who are eager to embark on a rewarding journey in the sales industry. This entry-level opportunity is perfect for those with or without prior sales experience. Our extensive training program ensures that all team members receive the support they need to excel. Joining our team means embracing a culture of determination, ambition, and passion. You'll find yourself surrounded by like-minded individuals who thrive on challenge and are committed to personal and professional growth. This role offers the autonomy to manage your own schedule and conquer new territories, making each day dynamic and exciting. If you're ready to make a meaningful impact while enjoying independence and endless opportunities for advancement, we want to hear from you! Position Overview: Step into the role of a territory-based sales representative, where you'll thrive in an environment focused on direct engagement. Receive comprehensive training tailored to equip you for success in reaching out to a diverse array of small and medium-sized businesses spanning various sectors. Your primary goal will be to introduce top-tier supplemental insurance solutions to both business proprietors and their workforce. Prepare for a range of interactions, from one-on-one discussions with decision-makers to delivering product showcases to sizable audiences of 50 to 100 or more. This position offers a dynamic blend of personalized engagement and group presentations, ensuring every day brings fresh challenges and opportunities for growth. Core Responsibilities: * Utilize our customized Salesforce CRM to curate leads and generate clients while expanding your professional network within your territory and neighboring communities * Respond to client inquiries via phone, email, or text as needed * Schedule meetings with potential and existing clients to understand their insurance needs * Attend scheduled calls and meetings with your sales manager and team * Personally visit new businesses, develop relationships with local business owners, follow up on referral leads, and re-service existing clients * Build and nurture your own client portfolio * Collaborate with your sales team manager to set monthly and quarterly sales targets for yourself * Plan and adhere to your weekly schedule and working hours; submit your schedule to your sales team manager each week * Record daily work stats and sales activity updates at the end of each work day ADDITIONAL QUALIFICATIONS: * Pass a high-level pre-employment background check * Active Driver's License and reliable transportation * Active Health & Life Insurance Producer license in your resident state (or willing to obtain - study course provided at no cost and state licensing fees reimbursement available) * Bachelor's degree or minimum of 4 years post-high school work experience (candidates within 6 months of degree completion or less than 4 years of professional work experience with relevant sales or athletic background will be considered) COMPENSATION & BENEFITS: * Comprehensive classroom and field training program * Weekly draw pay option plus commissions (no caps and short sales cycle-3 business days) as well as monthly cash sales bonuses, quarterly stock share bonuses, incentive trips, and vested renewal commissions * Health, dental, and vision benefits offered after 60-days of employment * Performance-based promotions * Control of your schedule based on results achieved rather than time worked * Continuing professional development classes, advanced sales trainings, and leadership development classes * Culture of camaraderie, friendly competition, and success mindset Apply now to be part of a team that embraces challenges and rewards effort!

Job Description Join Our Team at True North Group Position: Sales Representative, Entry-Level Number of Openings: 1 Territory Sales Position Available About Us At True North Group, we believe great careers are built on real relationships. We're a people-first supplemental insurance agency focused on helping small and mid-sized businesses protect what matters most: their families and employees. Whether you're just starting your professional journey or looking for a fresh start, this entry-level sales opportunity is the perfect launchpad. We'll give you the training, tools, and support to succeedno prior insurance experience needed. The Role As an Entry-Level Sales Representative, you'll get to know local businesses in your territory, learn about their employee benefit needs, and offer supplemental insurance plans that make a difference. You'll have the freedom to create your own schedule and work in a way that fits your clients' availabilitywhile being backed by a proven system and a supportive team. Your job isn't just about making salesit's about making connections. You'll build trust, provide guidance, and become a valuable resource to the business owners and employees you serve. What We're Looking For A people-person who enjoys conversation and building relationships Someone who's motivated, self-driven, and ready to learn Great communicatorboth one-on-one and in front of a group Strong organizational habits and attention to follow-up A genuine desire to help others and make a positive impact Willingness to obtain a Health & Life general lines license within 90 days (we'll help cover the cost later and provide study support) Position Overview This is an outside sales role, where you'll work locally in your own territory. You'll be trained to: Visit businesses and introduce our supplemental insurance offerings Meet with business owners and present to groups of employees (often 1050+ at a time) Respond to client questions via phone and email Set appointments, conduct follow-ups, and support clients through claims Use our Salesforce CRM to track your activities, contacts, and progress Work closely with your manager to set and meet sales goals Build your own client base and develop long-term relationships Share your weekly schedule and results with your manager We Offer Thorough Training: Get up to speed with both online and in-the-field coaching Weekly Draw Pay: Steady income as you build your book of business, with bonuses and commissions available from day one Exciting Incentives: Quarterly trips, cash bonuses, stock share awards, and lifetime-vested renewal commissions Career Advancement: Clear pathways to grow into leadership, training, or higher-level sales roles based on your performance Continued Development: Ongoing support to help you grow your skills and your confidence Flexible Hours: You'll have the freedom to design your workday around your business clients' availability Additional Qualifications High school diploma required; a bachelor's degree or customer service experience is a plus Strong work ethic and willingness to learn new skills Comfortable using basic digital tools (email, calendar, CRM systems) Already licensed in Health & Life, or ready to get licensed within 90 days Start Your Career with Purpose If you're ready to start a career that's flexible, meaningful, and full of opportunity, we'd love to meet you. At True North Group, we'll help you build something you can be proud ofone client and one conversation at a time. Apply now and begin your journey with us today.

Provides psychosocial services to patients treated by the facility including in-center and home dialysis patients (if applicable) utilizing Social Work Theory of Human Behavior and accepted methods of social work practice. Works with the health care team to promote positive adjustment, rehabilitation and improved quality of life for our patients. In collaboration with the interdisciplinary team, informs, educates and supports staff in understanding the emotional, psychological and behavioral impact of Chronic Kidney Disease on the patient and family to ensure comprehensive quality care of our patients. Supports the Fresenius Kidney Care (FKC) commitment to the Quality Indicators and Outcomes and Quality Assessment and Improvement (QAI) Activities, including those related to patient satisfaction and quality of life and actively participates in process improvement activities that enhance the likelihood that patients will achieve the FKC Quality Goals. This is an entry level MSW role. Patient Assessment / Care Planning / Counseling + Participates in care planning in collaboration with the patient and healthcare team to identify effective interventions that will help the patient meet rehabilitation, treatment goals, and improve quality of life. + Utilizes FKC patient education programs, established social work theory and methods, social work focused interventions, and quality of life measurement instruments as part of assessment and care planning to address barriers and meet patient treatment goals. + Provides monitoring and interventions for the patient to adjust to dialysis and achieve optimal psychosocial status and quality of life. + Provides supportive counseling services to patients as permitted within the scope of their clinical training and state license. + Provides information and assists the team and patient with referral to community resources (home health services, vocational rehabilitation, etc.) Maintains current knowledge regarding local vocational/educational rehabilitation programs and assist patients with referral and access to vocational rehabilitation to enable them to remain employed, become employed or receive education. + assists with accessing advance directive forms/information and facilitates discussion of advance directive wishes, if necessary, with the healthcare team and the patient's family/support persons. + In collaboration with the physician and nurse, participates in the discussion of patient DNR status in the facility to ensure patient and/or family understand and make an informed decision about their care. + Knowledgeable of and adheres to FMCNA Social Work Policy and Measuring Patient Physical and Mental Function Policy, including documentation. + Documents based on MSW interaction and interventions provided to patient and/or family. + Quality + Provides psychosocial support and/or Social Work Focused Interventions to address non-adherence, quality outcome, and quality of life concerns for all patients based on acuity level. + Participates in monthly Quality review meetings with the interdisciplinary team. Reports on quality indicators related to adherence, such as Missed and Shortened Treatments, Quality of Life Trends, and Service Recovery. + Works with patient, family and health care team to provide education tailored to the patient's learning style, communication barriers, and needs. + Facilitates the transplant referral process and collaborates with interdisciplinary team on transplant waitlist management. + Reviews patient rights and responsibilities, grievance information (company and network) and other facilities policies with patient and/or the patients' representative to ensure patients' understanding of the rights and expectations of them. + Patient Admission and Continuity of Care + Reviews Patient Rights and Responsibilities, Grievance Procedure & Important Numbers Handout, FKC Non-discrimination policy, DNR Statement (if applicable) and address any immediate needs/concerns. + Understands the referral and admission process and supports the clinic in regard to the patient needs for scheduling to maximize adherence and adjustment. + The Social Worker will interview the patient to identify root causes or concerns for the discharge request, (i.e. transfer to hospice, relocation, dissatisfaction with services or staff) and share causes/concerns with operational leadership. + Insurance and Financial Assistance + In collaboration with Insurance Coordinators, provides information and education to patients about payment to dialysis (federal, state, commercial insurance, state renal programs, AKF HIPP, and entitlement programs). + Collaborates with the Insurance Coordinator of any changes to patient state that impacts insurance i.e. transplantation, discharged, loss of coverage, or extended travel. + Works with the administrative support staff to maintain updated patient resource lists (e.g. maintain updated list of transportation resources). + Provides training to staff pertaining to psychosocial topics as needed. + Discusses any urgent patient issues with staff. + Adheres to work defined caseload guidelines based on state regulatory requirements. + Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. + Travel required (if multiple facilities or home visits, if applicable) SUPERVISION: + Masters in Social Work + EOE, disability/veterans