Are you a business? Hire customer service team leader candidates in New York, NY
Sunspel, the iconic British heritage brand, is seeking a Part-Time Key Holder for our Soho store. Responsibilities: Open and close the store securely. Deliver exceptional customer service and drive sales. Assist with stock management and visual merchandising. Support the team and act as a leader in the absence of management. Requirements: • Retail experience in premium or luxury environments. • Strong understanding of the Sunspel brand. Excellent communication and flexibility to work weekend.
Qualifications Therefore, NO EXPERIENCE NECESSARY and everyone will go through FULL TRAINING with all tools provided! Benefits We provide competitive pay and all openings are entry-level Advancement and compensation are based on performance Responsibilities This is a sales role that focuses on customer acquisition and ensuring our current business customers have the right products and services Sales Rep will travel within sales territory to meet prospects and customers Sales Rep will conduct face-to-face meetings with business customers daily Sales Rep will build and maintain relationships with new and repeat business customers Sales Rep will work on building a great relationship and support for future prospects and potential future sales Daily training zoom calls Sales system for prospecting new sales Make sales presentations to business owners Effectively explain the details and benefits of our telecom plans and pricing to business customers Maintain current client relationships Complete weekly sales review Job description Barker Consulting is a competitive sales & marketing firm located in the heart of NYC. Our company is currently seeking competitive sales representatives to join our NYC sales team. This is a sales role that focuses on customer acquisition and ensuring our current business customers have the right products and services. Sales Representative Job Responsibilities: • Sales Rep will travel within sales territory to meet prospects and customers. • Sales Rep will conduct face-to-face meetings with business customers daily. • Sales Rep will build and maintain relationships with new and repeat business customers. • Sales Rep will work on building a great relationship and support for future prospects and potential future sales. We provide competitive pay and all openings are entry-level. We believe that it is important to know all aspects of the business. Therefore, NO EXPERIENCE NECESSARY and everyone will go through FULL TRAINING with all tools provided! Advancement and compensation are based on performance Expectations & Responsibilities: • Daily training zoom calls • Sales system for prospecting new sales • Make sales presentations to business owners • Effectively explain the details and benefits of our telecom plans and pricing to business customers • Maintain current client relationships • Complete weekly sales review JOIN OUR TEAM We Are Hiring Our employees at Barker Consulting receive world-class learning opportunities through a proven system of hands-on training and mentorship from leaders of the industry. Our team structure and development plan allow for growth at every level. Our goal is to strengthen skills, personally and professionally, in order to climb the ranks at the firm. Our team comes from various backgrounds, experiences, and educations, which gives allows us to suit all of our clients’ needs. Company Description Barker Consulting was created due to high demand in our industry. We take our client's goals and propel them into reality. Our approach is unique in that we take old school tactics and new school technology to ensure growth and results. We are new to the area, but that doesn’t mean we haven’t done our research. With our experience, research, and stellar team, we deliver results in order to grow here in NYC and across the U.S.
Part Time Hair Stylist / Dresser (FIDI) Super convenient location within a few blocks of the 2, 3, 4, 5, A, C, J, Z, R, W and Path trains!! Why you’ll love us: Blo is the industry leader, with over 100 North American locations and growing. Blo is a recognized brand with an international presence in the hair and beauty industry. Hourly wage plus ability to own your own earnings potential with tips, commissions, and performance based incentives. Amazing product partnerships including: UNITE haircare, Color Wow and Bare Minerals, who support and love our salon staff as much as we do. Dedicated to our extended Blo family. We offer our staff ongoing training, educational programs, product knowledge, skill development and career advancement opportunities for hair stylists. We provide all hair styling tools & products so you can get to styling fast & easily! Why We Will Love You: Love making people feel beautiful, special and valued Collaborate well with team members in a fun, professional work environment in a salon Understand the importance of maintaining a squeaky-clean work environment when working as a stylist Are flexible with scheduling & are open to work weekends You Must Have: An up-to-date cosmetology license for the state The ability to work weekends (Saturday & Sunday) and be flexible with your schedule (peak hours as determined by the salon, typically Thursday through Saturday) A passion for the beauty and cosmetology industry and making people feel better Salon and make up experience an asset Job Responsibilities: Execute Blo’s 7 signature hair styles & more. Committed to delivering exceptional customer service experiences. Participation in maintaining a professional, clean, fun and respectful work environment Participation in routine up-training and skill advancement for hair stylists
Are you a motivated leader fluent in both Russian and English? Do you have a passion for leadership, sales, and creating a positive, thriving work environment? Brooklyn Beauty Lounge is seeking a dynamic Salon Manager to join our team and help drive our growth. Key Responsibilities: - Lead, mentor, and inspire a diverse team of beauty professionals. - Cultivate a positive, vibrant salon culture where staff and clients feel valued. - Manage daily salon operations, ensuring a seamless client experience. - Actively participate in hiring, training, and onboarding new team members. - Develop sales strategies to achieve business growth and client retention. - Foster strong client relationships and ensure excellent customer service. - Collaborate with staff to maintain high-quality standards and professional conduct. - Drive team performance, set goals, and monitor progress. Requirements: - Fluency in both Russian and English (written and spoken) is a must. - Minimum of 1 year of leadership experience (sales experience strongly preferred). - Proven track record of building and leading successful teams. - Exceptional communication and interpersonal skills. - Strong problem-solving abilities and a proactive mindset. - Ability to adapt and thrive in a fast-paced, client-focused environment. - Must be available for full-time hours, including weekends. - Salon experience is a plus but not required. Why Join Us? - Be part of a growing, luxury beauty salon in Brooklyn. - Opportunity for long-term growth and career advancement. - Competitive pay and a supportive team environment. If you are passionate about leadership, love working with people, and are eager to help our salon thrive, we want to hear from you!
Burger Enthusiasts Wanted: Join the Fun Crew at Five Guys! Company Overview: We're a passionate burger joint, dedicated to making every customer's experience amazing! Our franchise family works hard, plays hard, and ensures everyone has a great time. We foster a culture of growth and support, believing in the power of teamwork. Job Details: Schedule: Part-time, flexible hours Key Responsibilities: Greeting and serving customers with a smile. Cooking and preparing delicious menu items. Maintaining cleanliness and organization. Following brand guidelines. Ensuring food safety. Qualifications: Must be 18 years or older, with a High School diploma or GED. Ability to lift 50+ pounds and stand for extended periods Minimum 2 years of customer service experience Flexible availability for nights, weekends, and holidays Having a driver's license is a plus. Benefits and Perks: Flexible schedule to accommodate your life. Competitive pay with additional compensation. Free meals during shifts. Opportunities for career growth and development. A fun, supportive crew to work with. Company Culture: We believe in having a fun, inclusive environment where everyone's voice matters. Our team leaders were voted in, ensuring a unique leadership experience. Be part of a crew that becomes your second family! Action: Interested in joining the burger crew? Apply now, and we'll reach out to schedule your interview! Job Type: Part-time Pay: Up to $17.00 per hour Expected hours: 30 – 40 per week Benefits: 401(k) Dental insurance Employee discount Flexible schedule Food provided Health insurance Referral program Vision insurance Shift: Day shift Evening shift Night shift Education: High school or equivalent (Required) Experience: Food service: 1 year (Required) License/Certification: NYC Food Protection Certificate (Required) Ability to Relocate: Brooklyn, NY 11239: Relocate before starting work (Required) Work Location: In person
Job Title: Shift Leader Team Member (Counter-service.) Location: New York City, NY Company: Brown Bag Sandwich Co. Brown Bag Sandwich Co. is the first chopped sandwich concept in NYC. We pride ourselves on bridging the gap between the accessibility and community of your local corner store, and the quality and experience of a classic NYC delicatessen. As a startup, we're looking for dedicated individuals who are excited to grow and evolve with us. A key part of this role will require guest-facing interaction, on a consistent basis. Key Responsibilities: Must be fluent with basic computer skills ie responding to catering inquiries Ring up customers on the register throughout service Expo on an as-needed basis to direct the order flow of tickets coming in Efficiently wrap, bag, and hand-off sandwich orders to customers in accordance with the ticket order flow Maintain a clean and organized station by re-stocking chips, drinks, wiping tables, wiping counters, stamping bags, sweeping the floor, etc Open & close cash drawer on an as-needed basis Understand stock levels of product and marking items OOS on the POS accordingly Provide excellent customer service by engaging with customers in a friendly and professional manner When it gets busy, jump in to prepare and assemble chopped sandwiches according to company recipes and customer requests Memorize the menu in order to provide information about products to customers Ensure all ingredients are fresh, properly stored, and safely handled according to DOH standards (start/discard labels, FIFO, labeling/dating product) Contribute to preparation on an as-needed basis Work efficiently in a fast-paced environment, handling multiple orders simultaneously. Contribute to the overall success of the startup by being adaptable and willing to take on new tasks as needed. Qualifications: Previous experience in a fast-paced restaurant environment (bonus if a QSR, specifically bodega, deli, or sandwich shop.) Experience communicating with guests in a fast-paced setting Experience on the cash register & cash handling Experience with a meat slicer and knife skills is a plus Friendly, outgoing, and customer-oriented attitude. Strong work ethic and willingness to learn and grow with the company. Excited about contributing to building something. Ability to work well under pressure and multitask effectively. Basic understanding of food safety and sanitation practices. Excellent communication and teamwork skills. What We Offer: Opportunity to be a part of a unique and innovative food concept in NYC. Competitive pay and potential for growth within the company. A chance to help shape the future of Brown Bag Sandwich Co. as we expand and evolve. Employee discount PTO accrual (after 3-months) Hours & Pay: 30-35 hours per week Flexibility in scheduling. In addition to week-days, availability to work weekends (i.e Saturdays / Sundays.) $20-24/hour + tips
Company Overview: We are a dynamic company specializing in organizing high-profile events at prestigious venues such as the Prudential Center. Our focus is on connecting businesses and brands with unique sponsorship opportunities that drive visibility and growth. We are currently seeking motivated and experienced sales professionals to join our team. Position: Sponsorship Sales Representative Responsibilities: Identify and target potential sponsors from various industries to participate in our upcoming event at the Prudential Center. Develop and maintain strong relationships with business leaders, marketing professionals, and decision-makers. Present compelling sponsorship packages tailored to the needs and objectives of different brands and businesses. Negotiate and close sponsorship agreements, ensuring mutually beneficial partnerships. Collaborate with the event management team to align sponsorship opportunities with event goals and logistics. Provide excellent customer service and support to sponsors before, during, and after the event. Qualifications: Proven experience in sales, preferably in event sponsorships, advertising, or a related field. Strong networking and relationship-building skills. Excellent communication and presentation abilities. Self-motivated, goal-oriented, and able to work independently. Ability to thrive in a fast-paced, dynamic environment. Passion for events and a keen understanding of brand marketing and sponsorship strategies. Note: If you don’t have the experience no worries, we guide you. All we need you to be committed to do the job with good energy. Compensation: Competitive 20% commission on all sponsorship sales. Opportunities for career growth and advancement within the company. Dynamic and supportive work environment. How to Apply: If you are passionate about sales and eager to work with a leading event company, we would love to hear from you. Join us in creating impactful events and building lasting partnerships at the Prudential Center!
As a Customer Service Advisor and Administrator, you will be an integral member of an award-winning Customer Service department that demonstrates prides and passion for delivering outstanding service in an ever-changing industry. In the Customer Service Advisor & Admin position, you will be responsible for ensuring that you are supporting our customers queries proactively and professionally both verbally and through administration interactions in agreement with our Service Excellence requirements alongside our business key performance indicators. There will be a strong focus on first time resolution and excellent customer service. You will be working with a team of several other CSAAs across the states. The role will involve: Providing helpdesk/order fulfilment style support and advice via email and telephone, to our customers. Navigating Beulah Logistics systems and with a strong understanding of processes Providing excellent customer service Liaising with relevant data providers for all search queries to ensure the smooth running of the search ordering process. Investigating and offering a timely response to customer enquiries and requirements. Taking ownership of queries and actions appropriately. Ensuring customer queries are dealt with and actioned on a regular basis in accordance with the Helpdesk KPI’s. To work towards providing the highest standard of service in all interactions with customers, receiving consistent Level 2 Service Excellence scores. You will need to be proactive and self-motivated with excellent communication skills, both verbal and written. You will also have strong attention to detail with customer service at your core. You will also be committed to progressing your own learning and development. You will also have/be: Ability to work well under pressure and multi-task when required. Able to communicate effectively with customers by telephone and email. Able to work against performance targets surrounding quality and productivity. Ability to be extremely organised and have excellent attention to detail. Able to work flexibly, as a team as well as on your own to meet deadlines and targets. Ability to learn quickly and work within clearly defined processes but use own initiative when needed. Strong problem-solving skills with the desire to provide superior service. Computer experience including Teams, Word, Excel and Outlook. What it's like to work at Beulah Logistics: If you want to be part of a dynamic, fast-growing company, Beulah Logistics ticks all the boxes. We encourage passion, ambition and collaboration, both in our performance as a team and individually. New ideas are encouraged. We are the market leader in conveyancing products and services and constantly expanding into new sectors, creating fantastic opportunities for positive, team-orientated and self-motivated people.
Who we are looking for: Our dispatchers are detail-oriented team players with leadership qualities who thrive in a fast-paced, growing environment and are good at multitasking. We are currently looking for part-time and full-time dispatchers for our Manhattan locations. Responsibilities - Create routes for on-demand deliveries from the kitchen to the customer - Manage pick-up area and provide customer service for walk-in customers - Maintains a clean, organized, efficient dispatcher and driver area - A strong communicator – This role will communicate across the spectrum, from verbal communication with drivers and chefs in the field to written communication summarizing problems and solutions for operations leaders. - Interested in data and technology – Demonstrated comfort using software—interest in learning data analysis required to optimize a fleet and comfort with learning new internal tools. Requirements - 1+ years of experience in delivery services - Dispatching experience preferred - Bilingual - Spanish and English preferred - Must be willing to stand for long periods - Willing to work weekends and 10-hour-long shifts Benefits - Competitive Compensation - Health, Vision & Dental Insurance - Employee Dining within any Orbital Kitchens brands - Opportunity to join a growing enterprise featuring dedicated, talented, and fun individuals - Opportunity for rapid career advancement and growth within the company - $18+ an hour based on experience Orbital Kitchens is an equal-opportunity employer. All applicants will be considered for employment. We are committed to an inclusive work environment and value the constant evolution of our business practices.
Sunspel, the iconic British heritage brand, is seeking a Part-Time Key Holder for our Soho store. Responsibilities: • Open and close the store securely. • Deliver exceptional customer service and drive sales. • Assist with stock management and visual merchandising. • Support the team and act as a leader in the absence of management. Requirements: • Retail experience in premium or luxury environments. • Strong understanding of the Sunspel brand. • Excellent communication and flexibility to work weekend.
At HōM Pro, we’re more than a cleaning company—we’re a movement to keep homes and businesses in Tip Top Shape. We’re looking for driven, hands-on leaders ready to grow with us and guide others to success. As a Cleaning Technician Manager, you’ll step into a leadership role with real impact. Whether you’re moving up from the field or bringing management experience from elsewhere, you’ll be trained in our systems and trusted with the responsibility of building and leading strong cleaning teams. What You’ll Be Responsible For: Learning the HōM Pro Way: You’ll be trained in our signature procedures, tools, and customer care standards, so you can lead with confidence and clarity. Managing & Motivating Teams: Oversee cleaning technicians, ensure jobs are completed to our high standards, and foster a positive, productive team environment. Enforcing Quality & Consistency: Perform job inspections, guide team members on best practices, and correct issues on the spot to maintain our 24-Hour Clean Guarantee. Training & Onboarding: Help onboard new hires and coach them through our cleaning protocols so they feel supported from day one. Client Interaction: Serve as a point of contact for clients on-site, resolving concerns professionally and ensuring every customer experience is 5-star. We’re Looking for Someone Who: Has experience in cleaning, team leadership, or field supervision (home services, hospitality, or similar a plus!) Thrives in fast-paced environments and takes pride in a job well done Is a clear communicator who leads with respect and accountability Is eager to grow with a rapidly expanding, values-driven company Why HōM Pro? We believe in growing from within—many of our top managers started in the field. We reward hustle, reliability, and care with real opportunity. As a Cleaning Technician Manager, you’ll help shape the future of HōM Pro by developing teams that take pride in their work and leave every space shining.
Since 2002, Mason Technologies has been a leader in technology integration, proudly certified as a Woman-owned Business Enterprise (WBE) both in NYC and nationally. With headquarters and a fully equipped warehouse in Deer Park, NY, an additional office in downtown NYC, and resources across the nation, we design, implement, and service innovative solutions in low-voltage structured cabling, audio visual systems, data centers, and unified security. We serve a variety of industries including healthcare, government, higher education, finance, and business (both big and small). We're always aiming to build lasting relationships based on trust, respect, and a shared vision for a better future. Our founder, Jennifer Mason, has cultivated a family-like environment that emphasizes deep care and commitment to our people and the clients and communities we serve, forming the foundation of everything we do. At Mason Technologies, diversity and inclusion drive our hiring, ensuring we bring together the most talented individuals regardless of race, age, religion, gender identification, or sexual orientation. If you want to have a career of unparalleled growth, a team with a family-strong bond, and an unmatched atmosphere of motivated and caring professionals, apply to Mason today! Let’s craft a future together that's built upon integrity, equality, professional pride, the authentic spirit of our family, and a commitment to making the world a better place. Our Comprehensive Employee Benefit and Perk Package: Medical, Dental, and Vision Coverage: We provide comprehensive healthcare benefits to keep you and your family healthy and secure. 401k with Matching: Plan for your future with our 401k program, featuring competitive company matching. Paid Time Off (Holiday/Vacation/Sick/Personal): Generous PTO to ensure a healthy work-life balance and time for relaxation and personal needs. Unlimited Growth Opportunities: We believe in fostering talent and providing opportunities for continuous professional growth. Family-Friendly Company Events & Outings: We host regular events and outings to foster a family-friendly atmosphere and build team camaraderie, like our Warehouse Jam Sessions and Holiday Parties! Bagel Thursdays & Tuesday Lunch Catering: Enjoy weekly treats with Bagel Thursdays and Tuesday Lunch catering at our offices! Caring Ownership: We believe in mutual dedication. If you're committed to Mason Technologies, we are equally committed to you. We prioritize the well-being of our employees and their families, ensuring a supportive and caring work environment. Position Overview: Mason Technologies is seeking a skilled and experienced Low Voltage Field Technician to join our team. In this role, you will be responsible for the installation, testing, and troubleshooting of various low voltage systems in commercial environments. This includes (but is not limited to) Structured Cabling Systems, Paging/Telephone Systems, and Security Systems. You will work alongside other technicians, lead techs, and project managers to ensure all work meets the Mason standard of quality. We’re looking for candidates with a strong background in field installation, who take pride in their craftsmanship and are capable of working independently in fast-paced job site environments. Core Responsibilities: Install, terminate, and test structured cabling systems, including Cat5e, Cat6, Cat6a, and fiber optics Perform rack-and-stack, patch panel terminations, and head-end wiring Conduct fiber optic terminations and splicing (fusion splicing experience is a plus) Interpret and work from floor plans, line diagrams, riser diagrams, and rack elevations Build and configure IDF, MDF, and Data Center environments Maintain a clean, organized job site daily; ensure quality and workmanship at every phase Submit detailed daily reports outlining job progress and work completed Communicate effectively and professionally with customers and onsite personnel, always representing Mason Technologies with integrity Ensure all work aligns with project specifications, timelines, and safety requirements Qualifications: Minimum 5 years of hands-on experience with low voltage system installations Strong troubleshooting skills across voice/data, fiber, and security platforms Reliable transportation and ability to travel to job sites across NYC, Long Island, and New Jersey Clean driving record required Physically able to lift 50+ lbs and perform tasks involving bending, crouching, climbing, and standing for extended periods Must possess current OSHA 30 and SST 10 cards (physical copies required) Professional demeanor, punctual, and able to work well both independently and as part of a team Salary: $25.00-$40.00 hourly Job Type: Full-time Pay: $25.00 - $40.00 per hour Expected hours: 30 – 50 per week Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Compensation Package: Hourly pay Overtime pay Schedule: 8 hour shift Monday to Friday Weekends as needed Year round work Work Location: In person
Luxury Home Scent Boutique is a distinguished luxury brand known for its exquisite, handcrafted home fragrances and decor. Our products are celebrated for their elegant designs and superior craftsmanship, offering a refined sensory experience that elevates the atmosphere of any space. The Opportunity: We are looking for a dynamic leader to join our NYC team. This is an exceptional opportunity to represent a Luxury Home Scent & Decor brand in a growing market. You’ll be at the forefront of driving sales, delivering extraordinary customer experiences, and further developing our New York market. Qualifications: The candidate must be a passionate luxury retail professional with a strong focus on driving sales and delivering a refined customer experience Minimum 5years of retail experience, preferably within beauty, home decoration or luxury Excellent selling and communication skills, able to take customers on the Baobab Collection journey Have an extensive network/clientele in and around New York, especially the Upper East Side. Possess an entrepreneurial spirit with the ability to drive revenue and manage back-office operations, continuously striving for excellence Previous experience with retail point-of-sale software and proficiency in Microsoft Office Ability to lift 25lbs. 40 hours per week, you must be flexible and available for five shifts per week including weekend days Key Responsibilities: Customer Engagement: Be the face of the brand by engaging with customers, sharing the unique story behind our luxury products and creating an immersive shopping experience. Sales Leadership: Provide top-tier service to each customer while showcasing the quality and craftsmanship of our collection, exceeding sales targets, and building long-term customer loyalty. Brand Representation: Be an ambassador for the brand, initiate relationships with the potential clients and other likeminded businesses. Pursue, put in place and close corporate sales for the New York market. Clienteling: Drive new customers to our brand via different levers and set out strategy for CRM and planning CRM: Ensure daily personal outreach to clients via email, text and other communication tools. Develop themed campaigns and original ways to follow up in order to keep the team and clients engaged. Team Leadership: Recruit, train, and mentor a team of sales associates, ensuring they understand and uphold the brand’s luxury standards and provide exceptional service. Merchandizing: Oversee the store’s visual merchandising to create an inviting, sophisticated environment that aligns with the brand’s prestigious image and the store's commercial objectives. Inventory and Stock Management: Keep a close eye on inventory levels, manage stock replenishments, and ensure that products are always available to meet customer demand. Market Awareness: Monitor trends and competitor activity, adjusting strategies to keep the store competitive and engaging. Brand Promotion: Take initiative to create buzz around Luxury Home Scent Boutique through in-store events, local partnerships, and customer engagement that brings foot traffic to the boutique. Join Us As Retail Sales Manager, you’ll be pivotal in the growth of a world-class luxury brand on the iconic Madison Avenue and throughout New York City. This is your opportunity to play a leading role in the success of Luxury Home Scent Boutique while being part of an exclusive, dynamic retail environment. Job Type: Full-time Pay: $65,000.00 - $70,000.00 per year Benefits: 401(k) matching Employee discount Paid time off Shift: 8 hour shift Work Location: In person
Entry-Level Account Executive – Launch Your Career with Skyline Strategies! Are you ready to start a career where you’re in control of your growth, earnings, and future? Are you outgoing, motivated, and eager to learn in a fast-paced, people-focused environment? If so — Skyline Strategies wants to meet you! At Skyline Strategies, we believe in developing talent from within and giving our team the tools to succeed. Join us as an Entry-Level Account Executive and discover just how far your ambition can take you. What You’ll Do: Build and maintain relationships with new and existing clients Present products, services, and promotions to prospective customers Engage with clients face-to-face and over the phone to understand their needs and offer tailored solutions Represent the Skyline Strategies brand with professionalism, enthusiasm, and a customer-first mindset Work closely with a supportive team to meet individual and team goals Participate in regular training and mentorship sessions to develop your skills What We’re Looking For: Motivated, career-driven individuals ready to learn and grow Excellent communication skills and a positive, outgoing attitude A team player who thrives in a fast-paced, people-oriented setting No prior experience needed — just a passion for connecting with others and a drive to succeed Why You’ll Love Working Here: Growth Opportunities: We love promoting from within! Many of our top leaders started in this exact role. Supportive Training: Hands-on coaching and mentorship from experienced team leaders to help you thrive Fun, Dynamic Work Environment: Join a team where positivity, teamwork, and celebrating success are part of everyday life Competitive Pay & Bonuses: Earn a competitive base salary with additional performance-based incentives and bonuses Valuable Career Experience: Gain real-world skills in sales, marketing, and client relations
Benefits: Employee discount Flexible schedule Paid time off Paid training Full job description Want to be part of something sweet? Join the team at Ample Hills Creamery. We are passionate about creating a memorable customer experience while serving our house-made ice cream, floats, and milkshakes. This Job is extremely customer facing, we want our employees to live the Ample hills mission and be able to tell our flavor stories As a Shift Leader, you will play a vital role in setting the tone and vibe of each shift, ensuring smooth operations, exceptional customer experiences, and a motivated team. Your responsibilities include opening and closing the shop, managing cash procedures, delegating tasks, coaching employees, and serving our delicious treats. Requirements: Valid NYC Food Handlers License Enjoy interacting and communicating with people of all ages Positive, patient, dependable, and punctual Strong communication and follow-up skills Ability to inspire and teach new skills to employees Storytelling abilities to engage guests and create a fun atmosphere Flexibility to work late nights, weekends, and holidays based on business needs Thrives in a fast-paced, ever-changing retail food service environment Ability to stand for up to 8 hours a day Capable of bending, twisting, and lifting up to 30lbs unassisted. Note: Only selected candidates will be contacted for an interview. We appreciate your interest in joining our team. Join our team and help us create a delightful ice cream experience at Ample Hills Creamery. Apply today and be part of our exciting journey! Job Types: Full-time, Part-time Pay: $18.50 - $20.50 per hour Expected hours: 30 – 40 per week Benefits: Employee discount Flexible schedule Paid time off Paid training Shift: Day shift Evening shift Work Location: In person