Customer Service jobs in Carteret, New Jersey - Page 4Create job alerts

Job DescriptionSalary: 60k-100k a year Your future starts here.Grapevine Pro is one of the fastest-growing companies in the U.S. for windows, siding, roofing, and energy-efficient home solutions and were looking for motivated people to grow with us. This isnt just another sales job. Its a chance tobuild a career with purpose,helping homeowners improve their living spaces while making a positive impact on the environment. Why Youll Love Working With Us Career Growth from Day One:Many of our leaders began their journey in sales roles just like this. Uncapped Earnings:Base salary plus commission, paid biweekly, with no limits on how much you can earn. Big Rewards for Big Results:Bonuses, recognition, and performance perks ranging from branded gear to luxury trips. Comprehensive Benefits:Health, dental, vision, life, disability, 401(k), and paid training. Professional Development:Our ongoing training program is designed to help you sharpen your skills and advance quickly. What Youll Do Connectwith homeowners, understand their needs, and share solutions that improve comfort and energy efficiency. RepresentGrapevine Pro with professionalism and enthusiasm at every interaction. Drive Resultsby meeting and exceeding personal and team sales goals. Use technology tools (iPads, apps, software) to track and manage your work efficiently. What Were Looking For A people-first mindset withstrong communication skills. Drive, resilience, and the ability tothrivein a fast-paced environment. Flexibility to work evenings and weekends when customers are most available. Sales or customer service experience is great, but we also welcome candidates with transferable skills andthe willingness to learn. Be Part of Something Bigger At Grapevine Pro, youre not just selling a product yourehelpingfamilies improve their homes and reduce energy use. Youll join a team that celebrates wins, supports each other, and rewards ambition. Bring your energy, your grit, and your goals well provide the platform for yoursuccess. Job Type: Full-time Benefits: • 401(k), • Dental insurance, • Flexible schedule, • Health insurance, • Life insurance, • Paid time off, • Paid training, • Professional development assistance, • Referral program, • Vision insurance Work Location: In person

Job DescriptionPosition Overview: We are seeking a dynamic and experienced E-commerce Account Manager to oversee and enhance our online retail operations. This role involves managing client relationships, optimizing e-commerce strategies, and driving sales growth across various platforms. The ideal candidate will have a strong background in e-commerce management, a keen eye for detail, and exceptional communication skills. Key Responsibilities: Client Management: Serve as the primary point of contact for assigned e-commerce accounts. Build and maintain strong, long-lasting client relationships. Understand client needs and provide tailored solutions to meet their business goals. E-commerce Strategy: Develop and implement effective e-commerce strategies to drive sales and improve customer experience. Monitor and analyze performance metrics, including sales, traffic, and conversion rates. Optimize product listings, promotions, and marketing campaigns to maximize ROI. Project Management: Coordinate with internal teams (marketing, design, logistics) to ensure timely and successful delivery of solutions. Manage and prioritize multiple projects and client requests efficiently. Oversee the execution of promotional activities and product launches. Market Analysis: Conduct market research to identify trends, opportunities, and competitive landscape. Provide insights and recommendations based on data analysis and industry trends. Reporting and Communication: Prepare and present regular reports on account performance and key metrics. Communicate effectively with clients and internal teams to address issues and opportunities. Ensure that all client feedback is addressed promptly and effectively. Problem Solving: Address and resolve any issues or challenges related to e-commerce operations and client accounts. Implement solutions to improve processes and enhance customer satisfaction. Qualifications: *Bachelor’s degree in Business, Marketing, E-commerce, or a related field preferred. *5+ years of experience in e-commerce management, account management, or a similar role. *Proven track record of managing client relationships and driving sales growth. *Strong understanding of e-commerce platforms (Walmart/Retail Link specifically) and digital marketing strategies. *Excellent communication, negotiation, and presentation skills. *Strong analytical and problem-solving abilities. *Ability to work independently and manage multiple priorities in a fast-paced environment. Preferred Skills: Proficient in Microsoft Excel Knowledge of HTML/CSS and basic web development principles. Familiarity with CRM systems and e-commerce tools.

Job DescriptionDescription: Job Description: Account Manager – SaaS Retail Software Location: Fully Remote (with annual team events) or able to commute to our NJ office Reports To: Sales Manager Salary Range: $50-70K About the Role We’re looking for a proactive and relationship-driven Account Manager to join our Customer Success team and support a portfolio of existing retail clients using our SaaS retail commerce solutions. If you're passionate about building long-term relationships, driving client growth, and acting as a trusted advisor, this is the role for you. As an Account Manager, you will be the main point of contact for 100–150 SMB retail clients, helping them maximize the value of our software by providing education, strategic guidance, and identifying opportunities for upselling and cross-selling. What You’ll Do Client Relationship Management ? Build strong, lasting relationships with assigned clients through regular check-ins and strategic support. ? Serve as the primary liaison between your clients and our internal teams, ensuring clear communication and timely resolution of issues. ? Understand your clients’ unique business goals, challenges, and use cases to provide tailored guidance. Client Growth & Education ? Educate clients on the full breadth of our SaaS retail offerings—POS systems, eCommerce platforms, mobile apps, marketing tools, and more. ? Uncover upsell opportunities that align with each client's business objectives, and guide them through product expansion. ? Deliver product demos, share best practices, and champion new features to improve client outcomes. Client Advocacy & Retention ? Represent the voice of the client internally, collaborating cross-functionally to enhance the client experience. ? Monitor account health and proactively address risks to drive renewals and long-term retention. ? Meet or exceed upsell and retention goals tied to your book of business. Team Collaboration ? Work closely with Sales, Support, Product, and Marketing to align client needs with company solutions. ? Share insights from the field to help improve our platform and client journey. ? Participate in team summits and company-wide initiatives that drive innovation and collaboration. What You Bring ? 2+ years of experience in Account Management, Client Success, or a related role—preferably in SaaS, retail tech, or B2B services. ? Excellent communication and interpersonal skills—you know how to build rapport and earn trust. ? Strong organizational skills with the ability to manage a high volume of clients without sacrificing quality. ? Comfort with educating clients on technical platforms and presenting tailored solutions. ? Experience with CRM systems (e.g., HubSpot, Salesforce) and virtual collaboration tools. ? Self-starter mindset with a passion for helping businesses grow through technology. ? Able to thrive in a remote-first work environment. Bonus Points ? Experience with POS systems, eCommerce platforms, or retail operations. ? Background in SMB or enterprise SaaS account management. ? Familiarity with HubSpot CRM. Why Join Us? At Celerant Technology, we empower independent retailers with cutting-edge commerce solutions that unify their online and in-store experiences. As an Account Manager, you’ll play a key role in helping retailers succeed while shaping the future of retail tech alongside a collaborative, mission-driven team. We value growth—for our clients and our people. You’ll have opportunities to learn, lead, and make a meaningful impact from day one. Learn more about our company culture How to Apply If you’re passionate about delivering exceptional client experiences and excited to support retailers with powerful technology, we’d love to hear from you. Please submit your resume and a brief cover letter outlining your relevant experience and interest in the role. Requirements:

Job Description Prepare Carrier RFP's and use Agency Portal when applicable to search for prospect and client insurance solutions, manage and assist in selling account Group and Voluntary Health and Life Insurance plans and handle open enrollment periods for Triton Benefits Brokerage Clients. Company DescriptionTriton Benefits and HR Solutions is one of the fastest growing Benefit Brokerage firms in the Nation. Triton manages over $400M in annual insurance premium. Triton's Clients also receive Payroll and Human Resource services. Triton in an ADP Broker Partner and also a news content provider for its clients and a number of news media outlets such as Bloomberg, L.P.Triton Benefits and HR Solutions is one of the fastest growing Benefit Brokerage firms in the Nation. Triton manages over $400M in annual insurance premium. Triton's Clients also receive Payroll and Human Resource services. Triton in an ADP Broker Partner and also a news content provider for its clients and a number of news media outlets such as Bloomberg, L.P.

Job Description A family-owned business since 1924, A. Duie Pyle provides a range of integrated transportation and distribution solutions throughout the Northeast. Supported by our vast network of Less-Than-Truckload (LTL) service centers, warehouse facilities, and dedicated locations, we have the ability to offer flexible and seamless integrated solutions tailored to our customer’s needs. Simply put, when it comes to integrated supply chain solutions, Pyle People Deliver. Our promise is to provide outstanding service as it remains to be our first and foremost mission. Position Summary: As an Account Manager for A. Duie Pyle your role will be focused on developing and maintaining new accounts within your assigned territory. Working in partnership with the entire Pyle sales team, our goal is to continually develop and implement new strategies to maintain and expand Pyle’s market share within the Northeast region. Position Compensation: $60,000-$80,000 per year + commissions based on experience. The responsibilities of the position include, but are not limited to: • Managing and creating new business opportunities for your territory while maintaining a healthy balance between revenue, margin and bill count, • Effectively selling our comprehensive Service Portfolio by articulating and differentiating A. Duie Pyle's ability to add value for the customer, • Developing and administering strategies to accomplish profitable revenue growth for your assigned territory, • Effectively planning and executing these strategies to meet and exceed your individual goals, • Working closely with Operations, Terminal Managers, Drivers, and Office Personnel, • Previous LTL Sales and Operations experience strongly preferred; minimum two years of business to business outside sales experience. Bachelor’s Degree, • Demonstrated ability to effectively negotiate and sell; ability to consistently close deals, • Excellent communication, time management and organizational skills, • Ability to prioritize and meet deadlines, • Strong knowledge of MS Office (including Access), • Medical, Dental, Vision, and Life Insurance, • 8 paid annual holidays – in addition to vacation and personal time off, • 401(k) with company match, • Paid Weekly via Direct Deposit We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Job DescriptionBenefits: • Commission Opportunities, • 401(k) matching, • Employee discounts, • Paid time off Key Responsibilities: Client Management: Serve as the primary point of contact for assigned e-commerce accounts. Build and maintain strong, long-lasting client relationships. Understand client needs and provide tailored solutions to meet their business goals. E-commerce Strategy: Develop and implement effective e-commerce strategies to drive sales and improve customer experience. Monitor and analyze performance metrics, including sales, traffic, and conversion rates. Optimize product listings, promotions, and marketing campaigns to maximize ROI. Project Management: Coordinate with internal teams (marketing, design, logistics) to ensure timely and successful delivery of solutions. Manage and prioritize multiple projects and client requests efficiently. Oversee the execution of promotional activities and product launches. Market Analysis: Conduct market research to identify trends, opportunities, and competitive landscape. Provide insights and recommendations based on data analysis and industry trends. Reporting and Communication: Prepare and present regular reports on account performance and key metrics. Communicate effectively with clients and internal teams to address issues and opportunities. Ensure that all client feedback is addressed promptly and effectively. Problem Solving: Address and resolve any issues or challenges related to e-commerce operations and client accounts. Implement solutions to improve processes and enhance customer satisfaction. Qualifications: *Bachelors degree in Business, Marketing, E-commerce, or a related field preferred. *5+ years of experience in e-commerce management, account management, or a similar role. *Proven track record of managing client relationships and driving sales growth. *Strong understanding of e-commerce platforms (e.g., Walmart, Shopify, TikTok, Temu) and digital marketing strategies. *Excellent communication, negotiation, and presentation skills. *Strong analytical and problem-solving abilities. *Ability to work independently and manage multiple priorities in a fast-paced environment. Preferred Skills: Proficient in Microsoft Excel Knowledge of HTML/CSS and basic web development principles. Familiarity with CRM systems and e-commerce tools. What We Offer: Competitive salary and benefits package. Opportunities for career growth and professional development. A collaborative and supportive work environment.

Job DescriptionBenefits: • Hiring bonus, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations.

Job Description **Must have industrial water treatment experience. About Us: Water Engineering Inc is an industry leader in safe, efficient, and environmentally sound water treatment and management solutions. Our areas of proficiency include boiler, cooling tower, closed system, and wastewater applications. Pay: • Paid Time Off, • Holiday Pay, • 401(k), • 401(k) matching, • Flexible schedule, • Health insurance, • Dental insurance, • Vision insurance, • Company vehicle or vehicle allowance, • Company gas card, • Company paid travel - flights, hotels, rental cars, • Company phone & laptop, • PPE Education and Work Experience: 3+ years of experience in water treatment or plumbing. The Account Manager will provide onsite customer service for all water treatment and equipment Apollo Technologies provides including water softening, reverse osmosis, filtration, and other technologies for water and energy savings as proposed by Apollo Technologies. The Account Manager is responsible for ensuring that all customers in their account base are up to date on the latest in water and energy savings and helps them take advantage of those opportunities. The Account Manager is also responsible for growing their territory and selling to new prospective customers. Responsibilities: • Provide technical and testing services to existing Apollo accounts; prepare computer-generated service reports summarizing each service call., • Work with Apollo Area Managers on water/energy saving proposals within the existing customer base and to potential clients, writing and presenting proposals., • Become the “expert” for reverse osmosis, ion exchange, and membrane filter technologies as taught by Apollo, provide recommendations to customers for system and equipment improvements., • Seek out new accounts independently and with the help of the Area Manager, maintaining a record of communications in Apollo/WEI provided CRM., • Customer service focus & results oriented, • Operate with a sense of urgency and with the best interest of the customer and company in mind., • Sincere and open communication, • Strong environmental consciousness, • Ability and willingness to travel a local route with some overnight travel possible using a company vehicle., • Competency in CAD and/or similar basic drawing program for piping/hydronics flows is preferred, • Mechanically inclined with basic electronics and plumbing skills preferred Work Environment: This position is largely self-directed and requires understanding of company policy, procedures, and values. Team members will be required to adhere to all safety requirements in all work environments. While performing the duties of this position, the team member will be exposed to moving, mechanical parts, dusty conditions, high noise levels, internal and external temperature / weather conditions, and exposed to chemicals. Physical Demands: The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and / or move up to 60 pounds, climb, stoop, kneel, crouch, crawl, and regularly required to sit. Water Engineering Inc is an Equal Opportunity Employer. #hc203016