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Job Description About Us: At The Smilist, we aim to provide high quality dental care in a warm, welcoming, and professional environment. Our team is dedicated to making lives better one smile at a time. We are currently seeking a reliable, friendly, and motivated Dental Patient Coordinator to join our growing practice and contribute to our mission of excellent dental care. Key Responsibilities: • Receptionist tasks include answering the office phone and distributing calls or messages accordingly, • Checking-in patients (verifying insurance and confirming patient information), • Collecting payments, • Communicating patient’s arrival promptly, • Managing administrative records, • Ensure office success by getting patients into the office Qualifications: • Proven experience as a Dental Receptionist - at least 1 year, • Prior Dentrix experience preferred, but not required, • Strong communication and interpersonal skills, • Ability to work well in a team and handle multiple tasks efficiently, • Attention to detail and a positive attitude What We Offer: • Competitive compensation, • Benefits package - health, dental, vision insurance, and more!, • Opportunity for professional growth and continuing education, • A chance to make a real impact on the health and well-being of our patients Position Details: • Schedule: Full Time - some Saturday availability required, • Salary Range: $22.00-$25.00/hour, • Location: Rahway, NJ The Smilist Dental provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Powered by JazzHR tzL3WwKkup

Job DescriptionBenefits/Perks • Flexible scheduling, • Paid time off, • Health insurance, • Dental insurance, • Retirement benefits, • Great small business work environment, • Also, additional perks!Company Overview American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability. AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Job Summary Perform radiographic and other diagnostic imaging procedures to assist physicians in diagnosing injuries and disease. Assist with administrative and clinical needs as appropriate, such as patient registration and medical assisting duties. Responsibilities • Greet patients and explain procedures to patients in a compassionate manner, • Position patients appropriately for diagnostic imaging procedures, • Practice ALARA radiation protection techniques, • Process images, review for proper identification and quality control and prepare images for reading by a physician as well as radiologist overreads, • Utilize both digital and non-digital diagnostic imaging equipment, ensuring compliance with approved radiology techniques and all policies and procedures, • Aid provider with prescribed patient treatments in accordance with approved standards, policies, procedures, and protocol as necessary., • Perform routine maintenance, diagnose malfunctions, and make minor repairs on equipment, arranging for repairs as needed, • Complete forms and maintains records, logs, and reports of work performed, • Serve as Medical Receptionist and/or Medical Assistant if/when needed within appropriate guidelines, • Other duties and responsibilities as assigned Qualifications Associates degree or equivalent from two-year college or technical school or six months to one-year related experience and/or training. ARRT-registered or board eligible preferred. Licensed per state regulation. In some states, Medical Assistant Certification or registry, Practical Nursing License, EMT or Paramedic certification is acceptable.

Job Description Seeking experienced Dental Receptionist/ Assistant for a fast-paced office. Must be fluent in Spanish and English. Xray license is preferable. Part-time and full-time positions are available. Must have knowledge in the Dental field. Serious inquiries only. Call or text Roksy (908)227-5607.

Job DescriptionBenefits/Perks • Great small business work environment, • Flexible scheduling, • Paid time off, health insurance, dental insurance, retirement benefit, and more Company Overview American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability. AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Job Summary Perform radiographic and other diagnostic imaging procedures to assist physicians in diagnosing injuries and disease. Assist with administrative and clinical needs as appropriate, such as patient registration and medical assisting duties. Responsibilities • Greet patients and explain procedures to patients in a compassionate manner, • Position patients appropriately for diagnostic imaging procedures, • Practice ALARA radiation protection techniques, • Process images, review for proper identification and quality control and prepare images for reading by a physician as well as radiologist overreads, • Utilize both digital and non-digital diagnostic imaging equipment, ensuring compliance with approved radiology techniques and all policies and procedures, • Aid provider with prescribed patient treatments in accordance with approved standards, policies, procedures, and protocol as necessary., • Perform routine maintenance, diagnose malfunctions, and make minor repairs on equipment, arranging for repairs as needed, • Complete forms and maintains records, logs, and reports of work performed, • Serve as Medical Receptionist and/or Medical Assistant if/when needed within appropriate guidelines, • Other duties and responsibilities as assigned Qualifications Associate’s degree or equivalent from two-year college or technical school or six months to one-year related experience and/or training. ARRT-registered, BLS certification, Diagnostic Radiography license required, willingness to obtain certification for phlebotomy and vaccine administration.

Job DescriptionBenefits: • 401(k), • Employee discounts, • Health insurance, • Paid time off, • Bonus based on performance, • Dental insurance, • 401(k) matching, • Competitive salary, • Flexible schedule, • Training & development Benefits/Perks • Competitive salary, • Flexible Schedule, • Great work-life balance, • Paid sick time off, • Ongoing training, • Employee DiscountJob Summary We are seeking a friendly and service-oriented Front Desk Representative to join the team at our thriving clinic. As a Front Desk Representative, you will be the first point of contact for our patients. You will greet customers as they arrive, book appointments, answer phone calls, and collect co-payment information, explain dental insurance copays, review patients treatment plans . The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking . 1 year of dental receptionist experience is a must. Responsibilities • Greet patients as they arrive and provide an excellent customer experience, • Answer phone calls and schedule appointments, • Assist patients with paperwork, including consent forms, • Maintain a clean and inviting environment, • Provide general customer service and attend to the needs of customers throughout their services, • Put treatment plans together base on insurance coverage, • check patients in/out, • Be able to explain treatment plans to patients, • Help patients with payment plans options we offer Qualifications, • one or more years of experience as a dental receptionist or similar role is preferred, • Excellent communication skills with a commitment to customer service, • Strong work ethic and positive attitude, • Familiar with computers and scheduling software( Dentrix) its a plus not a requirement, • Excellent multi-tasking skills

Job DescriptionBenefits: • Paid personal development, • Financial Counseling, • Simple IRA, • Bonus based on performance, • Competitive salary, • Dental insurance, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development, • Vision insurance, • Wellness resources ABOUT OUR AGENCY: Welcome! ¡Bienvenidos! I’m Alexa Santana, proud owner of the first-ever State Farm Agency in Rahway, New Jersey. As a bilingual agent (hablo Inglés y Español) and lifelong Central New Jersey resident, I’ve built my agency on connection, compassion, and commitment. With a Bachelor of Science from Centenary University and over 23 years of State Farm experience, I earned the opportunity to open my doors as an agent in April 2021. Becoming a State Farm Agent isn’t something that happens overnight—it’s a journey built on helping others, something I’m deeply passionate about. Being a Legacy Agent (my parents are also State Farm Agents), this career is more than a job—it’s part of my family and my purpose. But my most important role? I’m a proud mom to an amazing child with autism. Being a special needs parent has shaped how I lead with empathy, advocate fiercely, and celebrate every milestone—at home and in business. My passion is helping others feel confident about their future by preparing for the unexpected and making space for their goals and dreams. We’re here to serve the communities of New Jersey, New York, and Pennsylvania with Automobile, Homeowners, Renters, Condominium, Commercial, Pet, and Life Insurance. You can find us in the heart of the Rahway Arts District inside The Mall on East Cherry Street, right across from The Waiting Room Restaurant. ROLE DESCRIPTION: Alexa Santana - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team. RESPONSIBILITIES: • Greet customers warmly in person and over the phone, directing them to the appropriate team members., • Manage appointment scheduling and office communications., • Assist in handling incoming inquiries and maintaining customer records., • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options., • Provide excellent customer service and follow up on customers needs., • Support the team with various administrative tasks and projects.QUALIFICATIONS:, • Previous experience in a receptionist or customer service role., • Communication and interpersonal skills., • Organizational and multitasking abilities., • Comfortable with engaging in sales conversations., • Basic computer skills, including Microsoft Office and CRM systems.

Job DescriptionDescription: Who is Harmony Health Group Harmony Health Group was founded in 2015 with the mission of providing a safe, supportive, and therapeutic environment for individuals struggling with substance use disorders. Our first facility offered a flexible continuum of care designed to help clients navigate each step of their recovery journey. Since then, we’ve continued to grow and broaden our services to include co-occurring and primary mental health treatment, allowing us to better meet the needs of the communities we serve. We remain committed to expanding access to high-quality, evidence-based behavioral health care; delivered by a team of dedicated professionals who are passionate about making a difference. Why Harmony Health Group: • Comprehensive benefits package, including medical, dental, vision, and life insurance, • Robust training program with clear pathways for professional growth and advancement, • Flexible scheduling options, with 1st, 2nd, and 3rd shifts available, • Full-time and part-time positions to match your ideal work–life balance, • Meaningful, rewarding work where you play a key role in supporting clients on their recovery journeys You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Job Title: Receptionist Department: Operations Reports to: Program Manager About this role: The Receptionist is responsible for managing the telephone system of the program. He/she will be responsible for answering the phone, taking phone messages for the staff, maintaining communication with all staff, knowing the staff’s whereabouts, maintaining cleanliness of the main lobby area, and performing special projects as requested. As a Receptionist with Harmony Health Group, you will: • Answers telephone courteously and efficiently and direct calls, as requested., • Takes messages accurately and routes them as designated., • Acts as a center of communication for program, facilitating the flow of information from outside and within., • Receives visitors and ensures that they are appropriately accommodated., • Protects the confidentiality of patients and the privacy of staff., • Uses computer to type correspondence, reports and other items as requested, ensuring that typing is accurate including but not limited to notes on patient care and environmental issues., • Maintains assignment boards, bulletin boards and other communication sources., • Maintains supplies of administrative and clinical forms, ensuring that copies of forms are neat and up to date., • Maintains medical record storage areas and ensures the security of records., • Provides medical record information to agencies and individuals requesting it, ensuring that the request is accompanied by a valid release of information signed by the patient., • Obtains information from referring agencies and others who have worked with the patients as requested by clinical staff., • Breaks down medical record charts after patient is discharged, ensuring that records are complete before placing them in storage., • Relates to patients and staff in a friendly, helpful manner., • Addresses problems noted by supervisor and demonstrates willingness to accept responsibility., • Protect the privacy of all patient information in accordance with facility privacy policies, procedures and practices, as required by federal and state law, and in accordance with general principle of professionalism as a health care provider., • Performs other duties assigned. Requirements: You will be successful in this role if you: • Interpersonal skills., • Answer calls, • Greet quests and clients, • Understanding of Microsoft Office Suite Key skills we hope you have: • High School Diploma or GED, • 1 year of customer service experience Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 50 pounds. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk and sit. The employee is occasionally required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. Working Conditions and Environment: • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., • The noise level in the work environment is usually moderate., • Position is required to work in indoor and outdoor environments as needed. Potential exposure to aggressive situations., • Potential exposure to airborne/bloodborne pathogens and other potentially infectious diseases.

Job Description The areas #1 Honda dealership is seeking a Full Time Receptionist/Cashier to greet customers and handle inbound calls. The individual should be responsible, upbeat, dress professionally, and able to multi-task. Must be able to work some evenings until 8 and Saturday. Job Duties include but are not limited to: • Cheerfully greet and assist walk-in customers/visitors, • Answer phones/screen and transfer calls/take messages, • Receipt credit cards/checks/approve checks online, • Provide customers with updated information regarding their vehicle, • Handle customer requests/troubleshoot problems, • Provide information regarding customer registration and plating, • Assist office with various administrative duties Job Qualifications/Skills: • Excellent interpersonal , and multi-tasking skills;, • Timely and regular verification of work for accuracy., • Excellent knowledge of Microsoft Excel and Word software., • Excellent calculation skills for cashier accuracy Benefits • Competitive pay, • Medical, Dental and Vision Plans, • Paid Holidays & PTO, • Short and Long-Term Disability, • Paid Life Insurance, • 401(k) Retirement Plan, • Employee Stock Purchase Plan, • Vehicle Purchase Discounts, • Wellness Program High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Job DescriptionDescription: With a customer service orientation, our Physical Therapy Receptionist is a member of the physical therapy support team working under the supervision of the Therapy Director. As a PT Receptionist, greeting patients with a welcoming demeanor, answering phones, checking patients in and out of the office, scheduling appointments, assisting with billing and insurance, and maintaining accurate medical records are all important aspects of the position. We are looking for dynamic, enthusiastic, detail-oriented individuals to join our team in Union!! Requirements: Duties and Responsibilities include, but are not limited to the following: • Check in and check out patients for their appointments, • Check voicemails and return phone calls for patients, providers, etc., • Answer phones calls, • Make follow up appointments for internal and external patients, • Verify patient benefits for physical therapy; ensure the EHR/PM systems are updated and request authorization for physical therapy as needed, • Check fax (Provider Flow) and respond to all faxes., • Call and confirm patients’ appointments for the following days and pull out all corresponding charts, • Scan patients’ information (benefits, scripts and medical history) from ModMed to TheraOffice, • Ensure PT orders are sent to TheraOffice and that all the information transferred through correctly, • Ensure that patient notes are linked to patient chart and order in the PM system (ModMed), • Assist with any translation between the therapist and the patient as needed, • Collect and post patient co-pays, deductibles and/or balance as required OrthoNJ, LLC is required by New Jersey law to include the salary range for this role. The hourly hiring range for this role is $15.50-$24. The range for this role is typically determined by several factors, including the geography in which the selected candidate will be working, and alignment with qualifications and experience. Certain roles may also be eligible for additional compensation (bonus, etc.) and/or benefits. In addition, full-time employees are eligible for standard benefits package including paid time off, medical, dental, vison and retirement plan.

Dental Receptionist Opportunity.Galligan & Villa Dental Studio is seeking a dental receptionist to join our team and be the face of our established practice! We place great emphasis on collaborative efforts within our team and are committed to providing a workplace where each staff member feels supp

Come join one of the "Top 10 Emerging Groups to Watch", as voted by Group Dentistry Now! We are looking for Dental Receptionists to help provide excellent customer service experience for our patients, create and maintain a pleasant work environment, ensuring high levels of organizational effectivene

Radiologic Technologist Flexible scheduling, paid time off, health insurance, dental insurance, retirement benefits, great small business work environment, also additional perks! American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability. AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Perform radiographic and other diagnostic imaging procedures to assist physicians in diagnosing injuries and disease. Assist with administrative and clinical needs as appropriate, such as patient registration and medical assisting duties. • Greet patients and explain procedures to patients in a compassionate manner, • Position patients appropriately for diagnostic imaging procedures, • Practice ALARA radiation protection techniques, • Process images, review for proper identification and quality control and prepare images for reading by a physician as well as radiologist overreads, • Utilize both digital and non-digital diagnostic imaging equipment, ensuring compliance with approved radiology techniques and all policies and procedures, • Aid provider with prescribed patient treatments in accordance with approved standards, policies, procedures, and protocol as necessary., • Perform routine maintenance, diagnose malfunctions, and make minor repairs on equipment, arranging for repairs as needed, • Complete forms and maintains records, logs, and reports of work performed, • Serve as Medical Receptionist and/or Medical Assistant if/when needed within appropriate guidelines, • Other duties and responsibilities as assigned Associate's degree or equivalent from two-year college or technical school or six months to one-year related experience and/or training. ARRT-registered or board eligible preferred. Licensed per state regulation. In some states, Medical Assistant Certification or registry, Practical Nursing License, EMT or Paramedic certification is acceptable. PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.

Job Description We are a friendly, patient- focused dental office seeking a reliable and personable Part -Time front desk receptionist to join our team. The ideal candidate is organized, detail-oriented, and enjoys creating a welcoming experience for patients. Responsibilities: • Greet and check in patients with a warm, professional attitude, • Answer phones and schedule appointments, • Verify insurance and process patient information, • Handle billing, collect payments and basic administrative tasks, • Maintain a clean and organized front desk area Qualifications: • Previous dental or medical front desk experience preferred, • Strong communication and customer service skills, • Familiarity with dental software (Dentrix) is a plus, • Ability to multitask in a semi-fast paced environment Schedule: Part-time, flexible days/hours (to be discussed) Compensation: Based on experience How to Apply: Please submit your resume through ZipRecruiter. We look forward to meeting you!

Job Description We are a private practice located in Linden and Kenilworth, NJ Our General Dentist office is seeking a Dental Reception to join our team. • MUST BE WILLING TO TRAVEL * Candidate MUST have a few years of experience as DENTAL receptionist. Our office participates with most dental insurances. Experience with DMO/HMO a plus. Claims and Authorization are filed electronically Insurance Verification Record Keeping Billing Recall Treatment Planning Dental terminology Experience with Open Dental a plus Looking for immediate hire. Office Hours Monday - Friday Closed Saturday and Sunday Closed on Holidays Compensation based on experience and ability.

At Aspen Dental, dental hygienists are empowered clinicians and trusted oral health providers. Associate degree or higher in dental hygiene from an accredited institution. Active dental hygiene license in the state of practice.

Experienced Dental Assistant Our modern, well-established private dental practice is looking for an experienced Dental Assistant who takes pride in delivering outstanding patient care and enjoys working in a fast-paced, high-quality clinical environment. We’re looking for someone who: Has prior de

Our well-established dental practice is seeking a talented, driven dental assistant to join our dynamic practice full-time. Duties Support the dentist by assisting with surgical and nonsurgical tasks Help the practice maintain a reputation for offering outstanding patient experiences Ensure a clean,

Our Client, a top building material manufacturer/ distributor is currently seeking a proactive, detail-oriented.This position is for someone with 1-5 years CSR experience only.This is a full-time direct hire fully in office position.Answer calls and emails to assist customers and promote Companies p

Progressive dental practice with state-of-the-art treatment rooms seeks a professional with excellent communication skills to care for our patients. Salary commensurate with level of experience and skill, scanning proficiency a plus, regular continuing education provided as well as dental care benef

P/T experienced, motivated dental assistant wanted 2-3 days per week (8am -5pm) for our 5 star awesome general dental practice.

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of between $25 / hr.There is no payment required in order to apply or to work as an In-Home Usage Tester.You

At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Ability to work collaboratively with other members of the dental team to provide exceptional patient care. Aspen Dental-branded practices are indep

Performs direct patient care under the supervision of a physician or appropriate clinician.Performs related clerical duties supporting operational needs.OB-GYN experience highly desired!.Prepares treatment rooms for patient examinations, ensuring cleanliness and availability of appropriate equipment

Were a patient-centered dental practice in Brooklyn looking for a. Assist during procedures with suction, retraction, and dental material prep. Graduate of an accredited Dental Assistant program.

Previous experience in a receptionist or customer service role is desirable.

Transportation Customer Service Representative.Quality Carriers is the leading bulk liquid chemical transportation provider in North America.With a fleet of over 2,500 trucks and 6,400 trailers, and a network of 100+ locations and 100+ years of experience, Quality Carriers provides industry leading

Receptionist - State Farm Agent Team Member.

A Few Words About Us Integrated Resources, Inc is a premier staffing firm recognized as one of the tri-states most well-respected professional specialty firms.IRI has built its reputation on excellent service and integrity since its inception in 1996.Our mission centers on delivering only the best q

Company is seeking a professional, organized, and customer-focused Receptionist to serve as the first point of contact for visitors, clients, candidates, and employees. Perform other receptionist and administrative duties as assigned.

Medical Receptionist and/or Medical Receptionist experience preferred. Medical Receptionist / Assistant. Health Coverage That Works for You Medical, dental, and vision plans to keep you and your family covered.

To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts.Provide positive patient relations.Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registra

Minimum of 1-2 years of experience in a receptionist, front-desk, or customer service role; experience in a medical or clinical setting is preferred.

Participation in VillageMD's benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan.

Customer Service Representative.Bilingual English/Spanish speaker preferred.Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative.As a Customer Service Representative, you will work as part of a supp

Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training.

Full Time Administrative Assistant.Catholic Charities of the Archdiocese of Newark is currently seeking a Full Time Administrative Assistant for our Mobile Response and Stabilization Services Program located in Jersey City, NJ.A high school diploma or GED is preferred, but not required.Bilingual Eng

The Receptionist/Admin Assistant promptly communicates and escalates issues that require attention, ensuring proper follow-up and resolution. The Receptionist/Admin Assistant performs any additional assignments deemed necessary by the Supervisor to support the agency's evolving needs and priorities.