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Customer Success Managers (CSMs) leverage strong business acumen to help customers craft their KPIs and deliver value across those business goals. The mission of the Customer Success team is to identify, enable, and facilitate continuous value generation for customers. Following go-live your prim...

FT Coach & Customer Success Manager (CSM).

Lead a team of 8 Customer Success Managers of varying experience levels, some of whom are in earlier stages of their career. Evolve our ability to measure and act on trends across Customer Success activities, team capacity, customer sentiment, and overall team efficiency. The right candidate will...

Our Customer Success Managers have directly influenced business outcomes, impacted Persona's product roadmap by synthesizing customer feedback, and driven revenue growth through deepened platform adoption. Drive strong customer advocacy efforts via collaboration with client’s Marketing team to id...

As the inaugural Customer Success Manager, you will have the unique opportunity to shape and build the customer success strategy from the ground up. As an Enterprise Customer Success Manager at Fonoa, your primary responsibility will be to ensure that customers fully leverage Fonoa’s solutions to...

As an Associate Customer Success Manager, you will join a small team that moves fast. Work together with the marketing and product teams to push top customers toward success and high product engagement. Deliver excellent support to customers, understand their needs, and ensure their success at sc...

Have significant experience managing a book of high-value customer relationships in post-sales or deployment services, able to drive customer success and align within complex customer environments at executive and department levels. Partnering closely with Webflow's Account Executives, Solutions ...

At the end of your first year, you will combine the skills you have acquired to oversee your team, manage the full scope of customer success portfolio engagements, and demonstrate that you are a trusted advisor to customers, peers, and a leader to your team members, responsible for ensuring their...

Proven track record of managing successful cross-functional programs that drive customer success. Customer Success role with a B2B SaaS company. Self-learner and self-starter, able to become a product expert and customer advocate.

Partnering closely with Webflow's Account Executives, Solutions Engineers, and Technical Architects, our Customer Success Managers (CSMs) work cross-functionally to identify opportunities where existing customers can grow their usage of Webflow or identify new use cases to leverage our capabiliti...

Customer Success Manager to play a pivotal role in our client relationships. The ability to learn quickly, adapt to a fast-paced environment, and contribute to operational success.

Reporting directly to the Head of Customer Success, you will be managing relationships with mid-tier capital market customers, ensuring they get the most out of the client engagement and analytics solution. Minimum 4 years of Customer Success or relationship focused account management experience ...

Our Customer Success Managers have directly influenced business outcomes, impacted Persona's product roadmap by synthesizing customer feedback, and driven revenue growth through deepened platform adoption. You’ll be responsible for onboarding new customers, managing relationships with existing cu...

We're seeking a Customer Success Manager with a robust background in analytical skills to deliver value in a consultative manner to our clients in the. Identify and mitigate churn risks, implementing proactive measures to retain customers and enhance their experience; ensure our users are engaged...

The Customer Success Manager is responsible to work closely with our cloud customer base to ensure high customer satisfaction & enable product adoption, to both preserve customer’s reoccurring revenue, & create loyal promoters driving additional business. Serving as a strong customer advocate, ca...

Evolve our ability to measure and act on trends across Customer Success activities, team capacity, customer sentiment, and overall team efficiency. The right candidate will help define and drive the team's vision, evolve how the team's success is measured, and prioritize the investments and effor...

At every point along the eCommerce journey, businesses must make a critical decision: Can I trust this customer? Answering this simple question accurately and instantly is powerful-it can accelerate revenue growth and strengthen a company's connection with its customers. The Customer Success (CS)...

We're looking for a talented Customer Success Manager to help us grow our product to hundreds of banks. Familiarity with project management tools, customer success software and CRM systems. Our embedded fintech platform empowers legacy financial institutions, like community banks and credit union...

Conduct regular in-person meetings with customers to identify opportunities for growth and contribute to the development of technology plans, ensuring IT, Manager, Customer Service, Lead, Client Relations, Manufacturing, Customer.

EliseAI is looking for a Senior Technical Customer Success Manager who will own strategic relationships with our customers, working with everyone from frontline leasing teams to members of the C-Suite. Proactively identify underperforming customers and execute plans to improve the customer's succ...

Help mentor and train new Customer Success Managers. Work with 'blue chip' enterprise customers, help manage the relationship, and drive customer engagement, achieving high adoption rates, revenue expansion, lower churn rates, and customer satisfaction. Our client, a fast growing B2B SaaS company...

About the Role: Customer Success Manager. You will be a key member of the Customer Success Team, responsible for creating, executing, and continuously improving the customer experience. Drive adoption of tools that support and enable Customer Success Managers to be more effective (i.

This role works with new and existing business and enterprise customers to ensure that they are supremely successful with and delighted by Box. Function as the customer advocate and provide internal feedback on how Box can better serve our enterprise customers. Customer Success or Account Managem...

Customer Success Manager to own the post-sale experience for its fast-growing B2C customer base. Customer Success Manager, Account Manager, or similar at a high growth SaaS, technology or digital marketing company or consultancy. The Customer Success Manager role is a key data-driven, consultativ...