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Our Customer Success Managers have directly influenced business outcomes, impacted Persona's product roadmap by synthesizing customer feedback, and driven revenue growth through deepened platform adoption. Drive strong customer advocacy efforts via collaboration with client’s Marketing team to id...

FT Coach & Customer Success Manager (CSM).

As the inaugural Customer Success Manager, you will have the unique opportunity to shape and build the customer success strategy from the ground up. As an Enterprise Customer Success Manager at Fonoa, your primary responsibility will be to ensure that customers fully leverage Fonoa’s solutions to...

Partnering closely with Webflow's Account Executives, Solutions Engineers, and Technical Architects, our Customer Success Managers (CSMs) work cross-functionally to identify opportunities where existing customers can grow their usage of Webflow or identify new use cases to leverage our capabiliti...

Evolve our ability to measure and act on trends across Customer Success activities, team capacity, customer sentiment, and overall team efficiency. Lead a team of 8 Customer Success Managers of varying experience levels, some of whom are in earlier stages of their career. The right candidate will...

At the end of your first year, you will combine the skills you have acquired to oversee your team, manage the full scope of customer success portfolio engagements, and demonstrate that you are a trusted advisor to customers, peers, and a leader to your team members, responsible for ensuring their...

Have significant experience managing a book of high-value customer relationships in post-sales or deployment services, able to drive customer success and align within complex customer environments at executive and department levels. Our Customer Success team plays a vital role in advising and gui...

Reporting directly to the Head of Customer Success, you will be managing relationships with mid-tier capital market customers, ensuring they get the most out of the client engagement and analytics solution. Minimum 4 years of Customer Success or relationship focused account management experience ...

We're seeking a Customer Success Manager with a robust background in analytical skills to deliver value in a consultative manner to our clients in the. This role will report to our Senior Manager, Client Services. Act as a trusted partner and advisor to customers by providing actionable insights ...

Our Customer Success Managers have directly influenced business outcomes, impacted Persona's product roadmap by synthesizing customer feedback, and driven revenue growth through deepened platform adoption. You’ll be responsible for onboarding new customers, managing relationships with existing cu...

Proven track record of managing successful cross-functional programs that drive customer success. Customer Success role with a B2B SaaS company. LogRocket is the first system that gives these teams complete visibility into their customer's experience using their web apps - through pixel-perfect r...

As an Associate Customer Success Manager, you will join a small team that moves fast. Work together with the marketing and product teams to push top customers toward success and high product engagement. Deliver excellent support to customers, understand their needs, and ensure their success at sc...

The Customer Success Manager is responsible to work closely with our cloud customer base to ensure high customer satisfaction & enable product adoption, to both preserve customer’s reoccurring revenue, & create loyal promoters driving additional business. Serving as a strong customer advocate, ca...

Customer Success Managers (CSMs) leverage strong business acumen to help customers craft their KPIs and deliver value across those business goals. The mission of the Customer Success team is to identify, enable, and facilitate continuous value generation for customers. Build strong foundations fo...

Customer Success Manager to play a pivotal role in our client relationships. The ability to learn quickly, adapt to a fast-paced environment, and contribute to operational success.

The Customer Success (CS) department is the backbone of everything Forter does, and as Sr. Manager of CS you'll lead a team responsible for many of our most strategic customers. At every point along the eCommerce journey, businesses must make a critical decision: Can I trust this customer? Answer...

The right candidate will help define and drive the team's vision, evolve how the team's success is measured, and prioritize the investments and efforts needed to scale Foursquare's Customer Success team into a world-class and efficient organization. Evolve our ability to measure and act on trends...

Serve as the primary contact for customers to resolve questions over email/phone, perform periodic customer success reviews that confirm satisfaction, resolve issues and bugs with the help of the Product and Engineering teams, and expand Grata use throughout the account. The ideal candidate shoul...

As the inaugural Customer Success Manager, you will have the unique opportunity to shape and build the customer success strategy from the ground up. As an Enterprise Customer Success Manager at Fonoa, your primary responsibility will be to ensure that customers fully leverage Fonoa's solutions to...

We're looking for a talented Customer Success Manager to help us grow our product to hundreds of banks. Familiarity with project management tools, customer success software and CRM systems. Our embedded fintech platform empowers legacy financial institutions, like community banks and credit union...

EliseAI is looking for a Senior Technical Customer Success Manager who will own strategic relationships with our customers, working with everyone from frontline leasing teams to members of the C-Suite. Proactively identify underperforming customers and execute plans to improve the customer's succ...

Work with 'blue chip' enterprise customers, help manage the relationship, and drive customer engagement, achieving high adoption rates, revenue expansion, lower churn rates, and customer satisfaction. Our client, a fast growing B2B SaaS company, in the business process improvement software space,...

Function as the customer advocate and provide internal feedback on how Box can better serve our enterprise customers. You can manage numerous customers at different stages of the customer lifecycle with ease. This role works with new and existing business and enterprise customers to ensure that t...

This role may be hired at the Customer Success level ($70,000 to $110,000 base), the Senior Customer Success level ($85,000 to $135,000 base) or the Staff Customer Success level ($110,000 to $160,000 base). Consultant, Engineer, or Lean Expert, or as a customer success representative for a 3rd-pa...