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Customer success jobs in Copiague, New YorkCreate job alerts

  • Retail Assistant
    Retail Assistant
    7 days ago
    $17–$30 hourly
    Full-time
    Hicksville

    Join our team and build a rewarding career in sales! We are seeking a highly motivated and customer-focused Retail Customer Relations Representative to play a key role in achieving our sales goals and delivering exceptional customer service. This position offers an opportunity to develop your product expertise and build a successful career in a fast-paced retail environment. Responsibilities: • Cultivate Positive Customer Interactions: Greet each customer with a professional and friendly demeanor, establishing rapport and fostering a welcoming shopping experience., • Needs Assessment Through Active Listening: Employ active listening skills to understand customer requirements through open-ended questions. Tailor product recommendations based on their unique needs and preferences., • Product Knowledge Expert: Develop a comprehensive understanding of our product line to provide clear and concise explanations of features and benefits. Demonstrate product functionality whenever possible to solidify customer confidence in their purchasing decisions., • Proven ability to build rapport and connect with customers in a professional and friendly manner., • Excellent communication and active listening skills., • Strong desire to learn and develop comprehensive product knowledge., • Competitive salary and benefits package., • Opportunity for professional growth and development.

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  • Business Development Representative
    Business Development Representative
    1 month ago
    $23–$28 hourly
    Full-time
    Melville

    Role Description: We are seeking an experienced, Business Development Coordinator with a STRONG sales background for a full-time on-site role at our Melville, NY office. The Coordinator will be responsible for overseeing the client intake team and driving client growth. As the Business Development Coordinator, you will be responsible for onboarding new clients and maintaining the Hubspot customer relationship management (CRM) system and internal databases. Your day-to-day tasks will include prospecting and nurturing leads by email and phone, managing client relationships, and utilizing Hubspot to track and analyze new client efforts. This is an in-house position and remote work is not possible for this position. Job duties include: • Assisting potential clients by providing information on our services by phone and email, • Developing strategies to improve our client intake and conversion process, • Guide potential clients through the onboarding process, • Help to keep our client success team on task by creating systems for organization, • Set up and maintain client accounts in our database and CRM, • Manage current client relationships to improve client retention, • Update tasks and manage all data in Hubspot on a daily basis, • Ensures that new clients have a positive experience. Qualifications: • Proficiency in using the Hubspot CRM system, • Prior experience in sales or client management and onboarding, • Ability to lead and motivate business development team, • Strong project management skills with the ability to prioritize tasks effectively, • Excellent communication skills, well spoken, with the ability to present complex information in a clear and concise manner in writing and by phone, • Detail-oriented and able to accurately collect and record client information and respond accordingly, • Ability to work in a fast-paced environment and manage multiple tasks, • Team oriented, • Organized, focused and pleasant attitude Experience: • Inside sales/client management: 2-3 years Management experience a plus • Spanish Speaking a plus, • Certifications from prior sales or management training a plus, • Law Firm and financial service experience a plus

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