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Job DescriptionUnder supervision of the General Counsel, the Associate Counsel executes the legal department’s representation of the business in a manner consistent with commercial objectives and compliant with applicable law. The Associate Counsel is involved with a variety of legal matters affecting the global business, with an emphasis on negotiating and drafting commercial contracts. This is a hybrid, full time position requiring a minimum of 3 days in our Melville, NY headquarters. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Support the General Counsel with the drafting, negotiation and administration of client and business partner contracts as directed., • Assist with supervision and training of junior counsel. Collaborate with internal stakeholders to ensure that the interests of the company are appropriately represented in commercial agreements., • Develop and implement compliance-focused processes and procedures., • Conduct legal research. Required Skills, Education and Experience • J.D. degree and membership in New York State bar is required., • 5+ years of legal experience as transactional legal counsel, ideally with a combination of law firm training and in-house experience in a technology company., • Excellent drafting and negotiation skills., • Strong organizational skills, ability to manage multiple projects at once, follow through and meet deadlines., • Strong verbal and written communication skills and attention to detail., • Team player and consensus builder who can effectively collaborate and build relationships with business leaders throughout the organization. Supervisory Responsibility None Travel Requirements None Compensation Good faith annual salary range for this position is $150,000 to $165,000 plus 15% bonus and is commensurate with experience. Who We Are API is the global leader for crew accommodation solutions, and we are changing the way businesses manage travel. Our technology platform streamlines the entire crew planning process, making day-to-day operations more efficient and elevating the crew layover experience. API’s proprietary technology, mobile solutions and our experienced team are positioned to offer our clients a complete, end-to-end platform that integrates seamlessly into their process. We are looking for dynamic, creative, and tech savvy individuals to join our team. If you are passionate about hard work, providing impeccable service, technology, and solutions to our clients then API may be a great fit for you! Other Duties Duties, responsibilities and activities may change at any time according to business needs. The performance of additional responsibilities if you are designated as a Data Protection Champion (DPC), Senior Information Risk Owner (SIRO) or Information Assurance Accounting Officer (IAAO). Work Environment This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms. AAP/EEO Statement Accommodations Plus International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. Powered by JazzHR hWJZDeMf3N

Job DescriptionControllerRenewal by Andersen – Farmingdale, New York Join Renewal by Andersen, a dynamic and rapidly growing subsidiary of Andersen Corporation—an industry innovator with over 110 years of redefining quality, craftsmanship, and homeowner satisfaction. Since our inception in 1995, we’ve transformed the window and door replacement experience across more than 100 markets in the U.S., becoming a leader in energy-efficient, beautifully crafted solutions. We’re on a mission to deliver a superior, custom experience from the first consultation to professional installation—empowering homeowners to enhance their homes with confidence and style. Your Next Big Opportunity:As our Controller in Farmingdale, NY, you will be at the heart of our financial operations—steering a talented team, ensuring precision in every transaction, and supporting strategic growth. This is your chance to make a meaningful impact in a vibrant, innovative company that values leadership, excellence, and forward-thinking. What You’ll Do:• Lead and inspire a dedicated finance team of 5, fostering a culture of accuracy, efficiency, and continuous improvement.• Oversee all financial transactions, ensuring every check, payment, and deposit is handled with precision.• Manage cash flow to keep the business agile and prepare for new opportunities.• Strengthen vendor relationships with timely payments and discounts, while ensuring all receivables are promptly collected.• Prepare monthly Bank Reconciliations for all Cash accounts.• Drive monthly financial reporting, including job costing, AR aging, and balance sheet reconciliations—delivering clear insights to guide company decisions.• Support Leadership with strategic budgeting, asset management, and financial planning.• Develop and implement effective financial controls and policies, continuously improving workflows and ensuring regulatory compliance.• Collaborate with cross-functional teams to streamline processes across the organization and support ongoing growth initiatives.• Provide actionable insights to improve operational efficiency and financial performance.• Play a key role in insurance renewals, audits, and ensuring compliance across all financial and asset management. Who You Are:• A seasoned finance professional with a bachelor’s degree in finance or accounting, required.• 8+ years of progressive Accounting experience, including 3+ years in a supervisory or management role.• Proficient with Microsoft Dynamics or similar ERP systems—Excel mastery is a must!• A skilled communicator who can clearly articulate financial insights and build strong relationships.• Passionate about leading teams, improving processes, and making strategic contributions that propel a company forward.• Tech-savvy, with experience in Microsoft Office, Salesforce, and financial reporting tools such as Power BI, preferred. Compensation and Benefits:• $125,000-$150,000/annually with bonus opportunity.• Medical, dental, vision, and life insurance.• 401(k) with company match percentage.• PTO & paid holidays.• Student loan repayment program.• Employee perks discount program, and more! Schedule:• Monday-Friday, standard business hours• Onsite at our office in Farmingdale, NY Why Join Us?This isn’t just a Controller role—it’s a leadership opportunity in a company that celebrates innovation, craftsmanship, and growth. Be part of a passionate team that’s redefining the home improvement experience and help shape the future of a thriving industry leader. Are you ready to make a difference?Apply now and lead your next chapter with Renewal by Andersen! DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. #LI-jm2SMS terms: Long Island Custom Windows, LLC, also known as RbA of Long Island, offers you the option to engage in SMS text conversations about your job application. By participating, you also understand that message frequency may vary depending on the status of your job application, and that message and data rates may apply. Please consult your carrier for further information on applicable rates and fees. Carriers are not liable for delayed or undelivered messages. Reply STOP to cancel and HELP for help. By opting-in to receiving SMS text messages about your job application, you acknowledge and agree that your consent data, mobile number, and personal information will be collected and stored solely for the purpose of providing you with updates and information related to your job application. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Job DescriptionSummary/Objective: API is seeking a full-time FP&A Manager with a strong background in data analysis and financial modeling. The ideal candidate will possess exceptional analytical skills, a keen eye for detail, and the ability to collaborate effectively across departments. This role requires a strategic thinker who can drive financial planning and analysis to support business decisions and growth. The Finance Manager will also play a key role in consolidating data from multiple operational systems and supporting the integration of financial information across the organization. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Lead the development and maintenance of financial models to support budgeting, forecasting, and long-term planning., • Partner with department heads to monitor budgets, review expenses, and provide decision support through financial analysis and reporting., • Consolidate and analyze financial and operational data from multiple systems, ensuring accuracy and consistency in reporting., • Develop management reports and dashboards to communicate performance trends, variances, and KPIs., • Oversee and develop a team of analysts to support forecasting, reporting, and Data Analysis initiatives, • Support senior management with ad-hoc financial analysis and decision support., • Perform other related duties as required. Required Skills, Education and Experience • Bachelor’s degree in Finance, Accounting, Economics, or a related field. MBA or CPA preferred but not required., • 5 years of experience in Financial Planning and Analysis., • 2-5 years of experience managing a team., • Advanced proficiency in Excel; experience with Power Query, Power BI, or similar tools preferred., • Strong financial modeling and critical thinking skills., • Strong interpersonal skills with the ability to collaborate effectively across departments and present findings to leadership., • Ability to multitask, prioritize work assignments, and work well in a fast-paced environment Supervisory Responsibility: Yes Position Type and Expected Hours: This is a full-time position. Days and hours of work are Monday through Friday, normal core business hours. Evening and weekend work may be required as job duties demand. The company currently follows a hybrid schedule with three days in the office and two days remote each week, subject to change in the future. Travel: None Other Duties: Duties, responsibilities, and activities may change at any time according to business needs Compensation: The good faith compensation for this position is $110,000 - $140,000 USD, commensurate with experience. Who We Are API is the global leader for crew accommodation solutions, and we are changing the way businesses manage travel. Our technology platform streamlines the entire crew planning process, making day-to-day operations more efficient and elevating the crew layover experience. API’s proprietary technology, mobile solutions and our experienced team are positioned to offer our clients a complete, end-to-end platform that integrates seamlessly into their process. We are looking for dynamic, creative, and tech savvy individuals to join our team. If you are passionate about hard work, providing impeccable service, technology, and solutions to our clients then API may be a great fit for you! Other Duties Duties, responsibilities and activities may change at any time according to business needs. The performance of additional responsibilities if you are designated as a Data Protection Champion (DPC), Senior Information Risk Owner (SIRO) or Information Assurance Accounting Officer (IAAO). Work Environment This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms. AAP/EEO Statement Accommodations Plus International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. Powered by JazzHR giPnynLeSt

Job Description Position Overview The Growth Marketing Manager will play a pivotal role in shaping and scaling API’s brand, demand generation, and ABX acceleration efforts. This role blends strategy with execution — requiring a marketer who is both highly creative and deeply strategic. This is not a traditional support role. This individual will lead brand-level initiatives, develop compelling sales enablement assets, execute global and multi-channel campaigns, and leverage AI-driven content development to amplify API’s market presence. We are seeking a high-energy, B2B growth marketer with exceptional PowerPoint design skills, strong video production capabilities, campaign management expertise, and the ability to translate strategy into polished, client-facing execution. Core ResponsibilitiesBrand-Level Leadership & Communications • Lead key brand-level initiatives, including: • Website refresh and ongoing website management (shaping the narrative for product updates, market education, and awareness programs), while ensuring all content is built for SEO performance and inbound growth, • Social media channels optimization and updates (i.e. updated LinkedIn, post regularly, run digital campaigns, etc.), • Development of executive-ready brand communications with compelling narratives that resonates with diverse global audiences (one-pagers, videos, sales materials, explainer content, case studies)• Own and evolve API’s visual storytelling across digital, social channels, webinars and industry events • Create high-impact presentations (PowerPoint mastery required) for leadership, clients, and industry events, • Develop and execute quarterly explainer videos to articulate product innovation and value propositions, • Ensure global brand consistency across airline, rail, cruise, and DPAX verticalsAPI World & Event Marketing Execution, • Collaborate on overall strategy and execution of API World and key industry events, • Organize and manage audio/video production for stage presentations, • Develop keynote decks, hero videos, and event messaging assets, • Lead content production before, during, and after events, • Repurpose event content into: • Case studies, • Social campaigns, • Nurture sequences, • Business development materials • Leverage event content to drive future pipeline growthSales Support & Revenue Enablement, • Partner with Sales and Sales Operations to: • Develop Findings Reports, • Create case studies to support RFPs, • Quantify API impact in client-facing business cases• Build, update, and maintain master sales decks • Create customized one-pagers, presentations, and short-form videos for client workshops, • Translate operational and financial insights into compelling visual storytellingABM & Campaign Management, • Support execution of Account-Based Marketing (ABM) initiatives, • Collaborate on contact database management and segmentation strategy, • Develop integrated, multi-channel campaigns (including digital, events, webinars, ABM, paid media, and content marketing) aligned to global and regional growth priorities, • Optimize digital marketing campaigns (email, LinkedIn, event, etc.), • Analyze campaign ROI, customer behavior, and sales pipeline performance, • Gather and interpret marketing data to drive strategic insights, • Build dashboards and performance reports to inform optimizationAI-Driven Content & Digital Innovation, • Leverage AI tools to: • Generate high-quality content efficiently, • Create video scripts and visual assets, • Develop personalized campaign messaging, • Support scalable content production• Stay ahead of emerging marketing technologies and automation tools • Introduce new efficiencies into content creation workflowsRequired Skills & Experience, • Bachelor’s degree in Marketing, Business, Communications, or related field, • 3–5+ years of B2B marketing experience and proven ability to collaborate cross-functionally with Sales, ABM, and Sales Operations teams, • Advanced proficiency in Microsoft PowerPoint (executive-ready design capability required), • Strong video production skills (script writing, editing, audio/visual coordination), • Experience with marketing automation and CRM platforms (HubSpot, Salesforce preferred), • Proficiency in digital marketing tools and analytics (Adobe Creative Cloud, Google Analytics, LinkedIn Campaign Manager, etc.), • Experience using AI tools for content creation and campaign optimization, • Strong understanding of Account-Based Marketing (ABM), • Proven ability to analyze campaign performance and optimize for ROI, • Exceptional written and verbal communication skills with the ability to craft compelling messages, thought leadership content, and various marketing materials, • Ability to manage multiple high-priority initiatives simultaneously, • Experience supporting trade shows, conferences, and executive-level eventsIdeal Candidate Profile, • Strategic thinker comfortable shifting between high-level strategy and execution, • Visually sophisticated and detail-oriented, • Highly organized and deadline-driven, • Comfortable operating in a fast-paced, growth-stage technology environment, • Able to blend data-driven decision making with compelling storytelling Supervisory Responsibility None Travel Requirements Compensation Good faith annual salary range for this position is $100,000 to $130,000 plus bonus and is commensurate with experience. Who We Are API is the global leader for crew accommodation solutions, and we are changing the way businesses manage travel. Our technology platform streamlines the entire crew planning process, making day-to-day operations more efficient and elevating the crew layover experience. API’s proprietary technology, mobile solutions and our experienced team are positioned to offer our clients a complete, end-to-end platform that integrates seamlessly into their process. We are looking for dynamic, creative, and tech savvy individuals to join our team. If you are passionate about hard work, providing impeccable service, technology, and solutions to our clients then API may be a great fit for you! Other Duties Duties, responsibilities and activities may change at any time according to business needs. The performance of additional responsibilities if you are designated as a Data Protection Champion (DPC), Senior Information Risk Owner (SIRO) or Information Assurance Accounting Officer (IAAO). Work Environment This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms. AAP/EEO Statement Accommodations Plus International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. Powered by JazzHR DArnbxceWQ

Job Description About API Accommodations Plus International (API) is the global leader in crew accommodation and travel logistics, powering over 18 million crew room nights each year for 100+ airlines and travel operators worldwide. Our Global reach ensures that airline crews are rested, transported, and connected so global aviation runs on time .Position Overview: The Human Resources Business Partner (HRBP) is responsible for aligning business objectives with team members and management in designated business units. The position formulates a partnership with HR functional areas to deliver value-added service to management and team members that reflects the Company’s business objectives. The HRBP will provide strategic support to several business units while supporting our team members within those businesses across the globe. This role acts as a strategic liaison between the business and the HR department to address business challenges, understand their needs, and align HR strategy to meet those needs. You will work with business leaders and the HR team to offer strategic and functional HR leadership and services to assigned units, including the planning and implementation of HR processes, strategies, and policies. The HRBP maintains an effective level of business literacy about the business unit's financial position, its midrange plans, its culture and its competition. Success in this Role * Strong partnership with business groups’ leadership and teams * Improved leadership capabilities and talent pipelines in the business groups * Effective management of employee relations and risk mitigation * High engagement and retention across business groups What You’ll Do Key responsibilities * Acts as a trusted advisor and partner to business leaders, providing advice, guidance, and support on all HR matters, including employee relations, talent management, performance management, and compensation * Optimizes organizational effectiveness through the application of HR processes such as organizational design and strategic planning * Drives talent management initiatives, including talent assessment, succession planning, and leadership development. * Works closely with management and team members to improve work relationships, build morale, increase productivity and retention * Identifies training needs for business units and individual executive coaching needs. Provide consulting and coaching to business leaders and managers * Participates in evaluation and monitoring of training programs to ensure success. Follows up to ensure training objectives are met. * Provide HR expertise in the areas of talent management, performance management, compensation design, organizational development, labor law compliance, training, and employee relations to designated business groups * Analyzes trends and metrics in partnership with HR operations to develop solutions, programs and policies. * Provides day-to-day performance management guidance to management (e.g., coaching, counseling, career development, disciplinary actions). * Manages and resolves complex employee relations issues. Conducts effective, thorough and objective investigations. * Maintains in-depth knowledge of legal requirements related to day-to-day management of team members, reducing legal risks and ensuring regulatory compliance. * Provides guidance and input on business unit restructures, workforce planning and succession planning. * Provides HR policy guidance and interpretation. What You’ll Bring Minimum Qualifications * Minimum of 8 years’ experience in human resources, including multi-country HR support. * Minimum of 5 years’ experience in a strategic business partner role and in resolving complex employee relations issues. * Previous experience leading, developing and coaching junior HR team members * Proficient with Microsoft Office Suite. Advanced Excel skills are required. * Experience with HRIS systems. Comfortable learning new technical systems as needed. * In-depth knowledge of employment law and HR practices across North America. * Experience partnering with senior leaders in a global organization. * Demonstrated ability to manage employee relations issues and organizational change. * Works well in a team environment. * Excellent communication skills, interpersonal skills, ethics, and cultural awareness. * Ability to build solid connections with key stakeholders and influence major decision-makers. * Solid time management skills, sense of urgency, detail-oriented, organization, and prioritization. * Proven ability to maintain a high degree of confidentiality and discretion. * Ability to multi-task and work under strict deadlines. Process driven. * Strong analytical skills. Resourceful, problem-solving aptitude and thorough knowledge of HR procedures and policies. Preferred Qualifications * Experience supporting a global organization and/or airlines/hospitality. * Experience providing multi-country HR support including Canada an India * Experience supporting an evolving, globally dispersed Technology team * Professional credential (PHR/SPHR or SHRM-CP/SHRM-SCP) * Second language desired Education Bachelor’s degree in human resources, business administration or related field. Position Type and Expected Hours of Work Full time, Monday through Friday, normal core business hours and as needed on nights and weekends. Hybrid schedule requiring minimum 3 days in the office, preference is 4 days in office. Supervisory Responsibility Yes. May supervise 1-2 remote HR team members Travel Requirements 5 -10% primarily to our office in Toronto What’s In it for You * Health, dental, and vision insurance * Competitive 401(k) matching * Paid Time Off * This role offers the opportunity to shape how people programs are implemented in a growing, global business, gaining exposure to complex international HR environments while driving meaningful impact for employees and the business. Compensation Compensation is determined based on several factors, including the candidate’s experience, qualifications, skill set, and location, as well as internal equity and external market benchmarks. A good faith annual salary range for this position is $110,000 to $125,000, plus 10% bonus. Who We Are API is the global leader for crew accommodation solutions, and we are changing the way businesses manage travel. Our technology platform streamlines the entire crew planning process, making day-to-day operations more efficient and elevating the crew layover experience. API’s proprietary technology, mobile solutions and our experienced team are positioned to offer our clients a complete, end-to-end platform that integrates seamlessly into their process. We are looking for dynamic, creative, and tech savvy individuals to join our team. If you are passionate about hard work, providing impeccable service, technology, and solutions to our clients then API may be a great fit for you! Other Duties Duties, responsibilities and activities may change at any time according to business needs. The performance of additional responsibilities if you are designated as a Data Protection Champion (DPC), Senior Information Risk Owner (SIRO) or Information Assurance Accounting Officer (IAAO). Work Environment This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms. AAP/EEO Statement Accommodations Plus International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. Powered by JazzHR n4P6bZgyXa

Job Description Pay: $24.00 - $26.00 per hour Job description: Overview The Case Coordinator is responsible for staffing ABA therapists with appropriate clients, building and managing schedules, and ensuring efficient and effective service delivery. This position is a key part of our operations team and works closely with clients, therapists, and clinical supervisors to ensure all sessions are covered and scheduled appropriately. Duties • Match ABA therapists to new and existing clients based on availability, location, language, and clinical needs, • Create and maintain weekly schedules for therapists and clients, • Coordinate with BCBAs and families to ensure client service hours are fulfilled, • Monitor therapist availability and caseload capacity, • Adjust schedules promptly in case of cancellations, time-off requests, or other changes, • Track authorization hours and ensure hours are used before expiration, • Communicate professionally with staff and families to resolve scheduling issues, • Update data in scheduling software or case management platforms, • High school diploma or equivalent, • 1+ years of administrative, scheduling, or coordination experience, • Excellent communication and organizational skills, • Comfort working in a fast-paced environment with frequent changes, • Strong attention to detail Job Type: Full-time Benefits: • 401(k) matching, • Health insurance, • Paid time off, • Referral program Work Location: In person

Job DescriptionAPI is seeking seasoned professional to join our company in the role of an Account Director. The position will be based in our headquarters office located in Melville, New York. The Account Director is the client’s main point of contact. This role will actively manage existing client relationships with our Airline, Cruise Line and Hotel partners; focused on the best interests of our clients and API at all times. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sourcing • Oversee the direction of existing API accounts with the goal of maximizing prevailing relationships to expand market/wallet share versus pre-assigned revenue quota. This will include working closely with the Research & Sourcing teams to provide all details of a destination to ensure a seamless approach to sourcing the destination., • Assist with the sourcing of destinations by initiating the RFP process and being sensitive to supplier relationships., • Total responsibility for ensuring RFP results are documented in the customer destination presentation in an accurate, detail-oriented manner and the presentation meets the needs of the client, demonstrates a level of savings and meets the revenue goals of API., • Strategic planning and organizing in order to maximize API revenue, as well as client savings goals; including but not limited to sourcing timelines for expiring contracts and contract renewals. Site Inspections, • Conduct hotel site inspections domestically and internationally when required with customers ensuring each property meets client criteria.Contracting, • Execute hotel contract negotiations on behalf of the Airline, contract renewals, and addendums. Keen ability to negotiate mutually beneficial contract terms and conditions., • Monitor market conditions in each serviced destination to ensure the best rates, amenities and contract terms are maintained throughout the hotel contract., • Conduct risk management for each destination the client services to proactively manage any potential risks to the contract based on changes to that hotel or market and negotiate terms that will positively impact our client., • Proactively pursue and maintain, at all times, the best hotel relationships where the client has contracted. Day to Day Account Management, • Work closely with the sales team to ensure client needs are met and share leads that are uncovered by your communication with hotels and airlines. CrewCare, • Manage crew member feedback via our online portal for all assigned accounts ensuring any complaints are addressed in a timely fashion accordingly with our hotel partners and documented., • Add new hotels to the system and ensure all information is accurate. Delete inactive hotels. HotelExpress, • Ensure negotiated rates for Crew, Business and Leisure Travel and loaded and maintained properly on HotelExpress for clients. ACES, • Verify all hotel contract information is loaded properly into ACES for OPS and for Accounting., • Review ACES schedules monthly to ensure hotels are downloading their schedules. Assist OPS department with follow up with the hotels about the schedules., • Verify client back up list is accurate and loaded into ACES for OPS. CRM, • Ensure all revenue opportunities are in the CRM with accurate business start dates., • Ensure all hotel/airline and API commission contracts are loaded, executed and attached to the CRM., • Maintain all flight information, • Fully understand the client’s business and ensure all deliverables are being met for a successful relationship., • Strive to create increased value for the client by providing new points of view and recommendations that are aligned with desired business goals., • Work closely with the Business Development team to ensure a smooth client transition from contract signing to implementation., • Independently lead and make decisions that properly balance the needs of the client and API., • Manage all client communications ranging from weekly performance meetings to business reviews., • Own internal communications to the cross functional team on client performance, strategies and needs., • Become knowledgeable in all API technology platforms to ensure clients are aligned with appropriate software solutions.Competencies, • Problem Solving/Analysis, • Relationship Building, • Business Acumen, • Strategic Thinking, • Results Driven, • Negotiation, • Leadership, • Customer Focus, • Managing Processes, • Market Knowledge, • Developing and Maintaining Budgets, • Technical Capacity Good Faith Compensation The good faith compensation range for this role is $65,000.00-80,000.00 annually, commensurate with experience. Plus, annual discretionary bonus. Required Education and Experience • Established (at least 5 years) of experience in the travel industry and working closely with hotels is a must., • Bachelor’s degree in business administration, sales and marketing or related field., • Ability to effectively manage work load in a fast paced environment, relying on extensive experience and judgment to plan and accomplish goals., • Strong attention to detail and produces high quality work., • Ability to positively present API in customer facing situations., • Strong Microsoft Office computer skills, with emphasis on Excel., • Excellent verbal and written communication skills., • Strong customer/client service skills., • Ability to work with and understand diverse cultures here and abroad., • An organized self-starter who can work proactively and independently. API is the global leader for crew accommodation solutions, and we are changing the way businesses manage travel. Our technology platform streamlines the entire crew planning process, making day-to-day operations more efficient and elevating the crew layover experience. API’s proprietary technology, mobile solutions and our experienced team are positioned to offer our clients a complete, end-to-end platform that integrates seamlessly into their process. We are looking for dynamic, creative, and tech savvy individuals to join our team. If you are passionate about hard work, providing impeccable service, technology, and solutions to our clients then API may be a great fit for you! Other Duties Duties, responsibilities and activities may change at any time according to business needs. The performance of additional responsibilities if you are designated as a Data Protection Champion (DPC), Senior Information Risk Owner (SIRO) or Information Assurance Accounting Officer (IAAO). Work Environment This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms. AAP/EEO Statement Accommodations Plus International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. Powered by JazzHR 0Sp5ovvmtt

Job Description The IoTMS Technician III is responsible for the configuration and troubleshooting of technology devices and onboarding of new products and offerings. This role involves programming devices to ensure optimal performance, conducting tests to verify functionality, and kitting and packing devices for shipment. The technician collaborates with stakeholders such as the engineering and quality teams to enhance device configuration efficiency and accuracy while maintaining thorough documentation of adherence to all processes. ESSENTIAL FUNCTIONS Financial • Ensure cost-effective testing, configuration, imaging, kitting, packing processes for shipment of customer orders., • Optimize refurbishing and/or repair of wireless devices, using inventory and time efficiently. Customer • Configure wireless communication devices and other related hardware quickly and accurately., • Ensure optimal performance by adjusting settings and performing necessary calibrations., • Complete accurate shipment of orders for delivery on time. Business Process • Streamline device return, configuration, and order preparation processes., • Follow documented procedures for device testing, repair, refurbishing, imaging and configuration., • Collaborate with team members and stakeholders to share best practices and troubleshoot complex issues., • Provide Technical process support and training to Production personnel, • Maintain knowledge on OEM specific HW, Connectivity, and applicable Platforms, • Conduct Production Feasibility Assessment., • Provide time studies pertaining to Production processes., • Support process improvement initiatives and activities., • Provide engineering support to determine root cause and implement corrective actions on internal and customer related manufacturing problems. • Troubleshoot technical/process issues. Learning and Development • Engage in continuous personal development by seeking feedback and participating in training opportunities., • Mentor junior technicians and contribute to team knowledge-sharing and training sessions to improve collective skills and foster a culture of continuous learning and improvement. QUALIFICATIONS • High School Diploma, GED, or equivalent., • 3+ years’ experience in a technical and/or manufacturing role preferred., • Experience writing, testing, or debugging software., • Experience with electrical, mechanical, and computer hardware., • Experience working in an ISO (9001 & 13485) environment., • Ability to read and analyze information and data and perform basic math., • Proficient using Microsoft Office applications., • Experience providing technical customer service, such as tech support and/or installation/repair service preferred. SKILLS/COMPETENCIES • Strong communication skills, both verbal and written, with a customer-centric approach., • Proficiency in problem-solving and critical thinking., • Ability to work independently and as part of a team., • Ability to multi-task and contribute Kore Values Customer Obsession We earn trust through deep understanding and relentless commitment. We earn the trust of our customers and aim to delight them through our solutions – we want to be loved by our customers. Be the Spark We lead with energy, creativity, and urgency. We don't wait for change – we ignite it. We listen, engage, and encourage others to participate. Own the Outcome We take accountability seriously – delivering on our promises to customers, teammates, and ourselves. We finish what we start. We think like owners and we’re frugal where it makes sense. Grit & Positivity We face challenges head-on – with resilience, optimism, and determination. We look at these situations as an opportunity to create a positive outcome. When we make a commitment, we deliver. We challenge those in a respectful way that do not meet their commitments. Challenge. Debate. But Be Human. We speak up, question assumptions, and challenge ideas – not people. We aim for the best outcomes through respectful, direct, and open dialogue, keeping in mind we’re all on the same team. Working Conditions The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to remain stationary; move; lift and/or move up to 15 pounds. The employee must regularly sit; use hands to finger, handle, or feel; reach with hands and arms; communicate. Specific vision abilities required by this job include close vision. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. “KORE Wireless Group, Inc. is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of any kind. KORE is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at KORE are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age physical, mental or sensory disability, HIV Status, sexual orientation, gender identify and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. KORE will not tolerate discrimination or harassment based on any of these characteristics.”

Job DescriptionVP, Technical Operations & Support – based in Melville, NY Position Summary The Vice President of Technical Operations & Technical Support is a seasoned leader responsible for the seamless, secure, and reliable support of our mission-critical software applications and employee systems. This leader will drive the strategy and execution of all technical operations (infrastructure and application support, incident management, company and employee systems support) and technical support functions (Customer Support, L2/L3 support teams). The core objective is to ensure optimal system performance and superior customer and employee satisfaction and retention, leveraging data-driven insights and a culture of continuous improvement. Key Responsibilities • Strategic Leadership: Develop and execute a comprehensive technology operations and support strategy that aligns with overall business goals and objectives., • Operational Excellence & Reliability: Oversee the design, planning, implementation, and maintenance of support systems and tools to automate and make effective our tech ops and support processes using tools such as Jira Service Management., • Customer Support & Experience: Define and implement world-class incident management and customer support strategies and service level agreements (SLAs), ensuring high customer satisfaction and retention for our mission-critical applications., • Team Management & Development: Build, mentor, and lead high-performing, globally located level one, level two and incident management support teams, fostering a culture of accountability, responsiveness and technical growth., • Process Improvement: Drive continuous improvement of our products and processes via thorough RCA analyses, implementing best practices and frameworks such as ITIL for IT Service Management (ITSM)., • Operational Excellence: Enforce Service Level Objectives (SLOs) and key Performance Indicators (KPIs) for API’s applications, leading incident management, post-mortems, and proactive measures to ensure 24/7 reliability, effectiveness, and performance, • Cost Optimization: Develop and manage the infrastructure budget, implementing FinOps practices and optimizing AWS resource usage for cost-efficiency., • Demonstrated success in managing high-volume, 24x7 production environments and leading significant cloud migration or modernization initiatives., • Cross Team Collaboration: Partner with application engineering, product, and business leaders to ensure product stability and employee systems meet and exceed business and client needs.Qualifications & Experience, • Education: A Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field is required; a Master's degree (related field or MBA) is highly preferred.Experience:, • Typically 15+ years of progressive experience in IT operations, employee systems administration, and/or technical support, with at least 5 years in a senior leadership/executive role., • Deep experience with employee enablement tools including Microsoft suite of employee enablement products such as 365, Entra, Teams and others., • Proven track record of managing globally distributed technical teams within a SaaS or enterprise software environment., • Extensive experience with cloud computing and infrastructure management.Skills:, • Exceptional leadership, problem-solving, and decision-making abilities., • Strong strategic thinking and project management skills., • Excellent communication skills, with the ability to convey complex technical information to non-technical stakeholders and executive leadership., • Deep understanding of enterprise architecture, system design, and software development lifecycle principles., • Hands-on expertise in AWS services and architecture (e.g., EC2, S3, VPC, RDS, Lambda, IAM, CloudWatch, Route 53)., • Leading infrastructure engineering for mission critical applications requiring high stability, reliability and performance., • Familiarity with ITSM platforms and data analytics tools for performance monitoringTravel: 10% Compensation: The good faith compensation for this position is $180,000 - 200,000 USD, commensurate with experience. Who We Are API is the global leader for crew accommodation solutions, and we are changing the way businesses manage travel. Our technology platform streamlines the entire crew planning process, making day-to-day operations more efficient and elevating the crew layover experience. API’s proprietary technology, mobile solutions and our experienced team are positioned to offer our clients a complete, end-to-end platform that integrates seamlessly into their process. We are looking for dynamic, creative, and tech savvy individuals to join our team. If you are passionate about hard work, providing impeccable service, technology, and solutions to our clients then API may be a great fit for you! Other Duties Duties, responsibilities and activities may change at any time according to business needs. The performance of additional responsibilities if you are designated as a Data Protection Champion (DPC), Senior Information Risk Owner (SIRO) or Information Assurance Accounting Officer (IAAO). Work Environment This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms. AAP/EEO Statement Accommodations Plus International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. Powered by JazzHR AVM3svXT1q

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