Dental Office Manager
25 days ago
Garden City
Job Description We're Hiring: FT Dental Office Manager at Advanced DDS *Dental management experience required The Practice Leader (PL)/ Dental Office Manager will provide leadership and support growth initiatives to the Select Dental Management supported dental practices. They will bring non-clinical operational, managerial, and administrative procedures, reporting structures and operation controls to their assigned practice. The PL will effectively communicate and foster growth among their team. This is a vital practice leadership role that will focus on positive patient experience, employee and dentist satisfaction, as well as support growth in their practice. This role is not intended to impact the independent clinical judgment and decision making of the licensed providers rendering services at each practice. Skills and Qualifications • Dental management experience required (3-5 years) supervising teams., • A solid grasp of data analysis and performance metrics., • Be able to diagnose problems quickly and have foresight into potential issues., • Superior communication skills with the ability to quickly establish rapport and work closely with team members and peers., • Experience in leadership positions, managing and training new and existing employees with steadfast resolve and personal integrity., • Proven track record managing profitable, successful teams, and driving revenue growth., • Knowledge of dental practice management systems, Eaglesoft, • PTO, paid holidays, office closure days, • Medical, • Vision, • Dental allowance, • Uniform allowance, as needed, • 401(k) Eligibility About the Role: Practice Growth: Practice Leaders support the processes of each practice for the growth of active patients, production, and collections in the assigned practices they support. • Foster a growth-oriented, positive, and encouraging environment., • Understand opportunities on financial scorecard of Practice; execute on identified areas of weakness and growth opportunities., • Support effective recruiting practices of potential candidates. Drive an exceptional onboarding experience for new team members., • Create professional development and performance management plans. Meet or Exceed retention goal in assigned practice., • Coach and mentor team members to independently perform assigned tasks., • Deliver effective feedback and corrective action to Direct Reports in accordance with company-defined processes, as needed., • Monitor the values, culture, and satisfaction of both team and patients at all supported practices. Identify any deficiencies and provide support and guidance to rectify. Ensure team members thrive and organizational outcomes are met., • Build passionate teams who are motivated to deliver a World Class Patient Experience., • Implement strategies that drive and support patient experience improvement initiatives for assigned practices., • Support teams in all areas of operations to ensure systems and processes are successful., • Partner with the support functions, regional leadership, and practice team to achieve favorable results with respect to exceptional team experience, quality patient care, patient satisfaction/loyalty, revenue, collections, and expense management., • Help to communicate and implement key processes or updates to direct reports., • Ensure all RCM, Finance & Accounting Processes are functioning properly. Our Mission & Values: Drive All Decisions and Actions “To Make Our Teams, Practices, and Patients Happier and Healthier!”