Dental Practice Manager
3 days ago
Rahway
Job Description About Us: We are seeking a dynamic and experienced practice manager for our Rahway Dental Practice who excels at leadership, team development, and business operations in a high-end, fast-paced environment. The ideal candidate is an effective communicator, a strong problem-solver, and a supportive leader who fosters a positive and productive workplace. Qualifications: • 3+ years of management experience in a dental setting, • Prior experience with Dentrix is strongly preferred, • Strong ability to lead, coach, and motivate a team to achieve success, • Exceptional patient care and customer service skills, • Business acumen - ability to monitor production/collection, read P&L reports, manage budgets, and set/reach goals, • Ability to adapt, multitask, and step into various roles as needed to support the team, • A proactive and solution-oriented mindset with the ability to navigate challenges effectively, • Manage and coordinate all aspects of the dental office’s daily activities, including patient scheduling, appointment management, and patient flow., • Ensure smooth and efficient office operations by optimizing office workflows, managing patient wait times, and enhancing patient experiences., • Act as the primary point of contact for patients, addressing concerns, inquiries, and complaints in a timely and professional manner., • Ensure that patients are well-informed about treatment plans, financial details, and post-care instructions, delivering exceptional customer service at every stage., • Supervise, train, and evaluate dental office staff, including receptionists, dental assistants, hygienists, and office coordinators., • Promote a positive work environment, fostering a culture of teamwork, professionalism, and continuous learning., • Coordinate staff schedules to ensure adequate coverage for patient appointments, and adjust schedules based on patient needs and office requirements., • Monitor performance, provide feedback, and conduct performance reviews for all team members., • Oversee the billing process, ensuring accurate coding, insurance verification, and timely collection of payments from patients and insurance companies., • Manage accounts receivable, monitor outstanding balances, and work with patients on payment plans or financial arrangements., • Develop and manage office budgets, track expenses, and ensure the office operates within budgetary constraints., • Prepare financial reports, monitor profitability, and recommend strategies to improve office performance and financial outcomes., • Ensure the dental office adheres to all local, state, and federal regulations, including OSHA, HIPAA, and ADA requirements., • Maintain up-to-date knowledge of dental laws, regulations, and industry standards to ensure ongoing compliance., • Implement and enforce office policies, procedures, and protocols to maintain consistency and high standards of care., • Ensure accurate and confidential patient recordkeeping in compliance with HIPAA regulations., • Develop and execute marketing strategies to attract new patients and retain current ones, including managing the practice’s online presence, social media, and local advertising., • Coordinate patient outreach, recall systems, and appointment reminders to improve patient retention., • Collaborate with the dentist or practice owner to implement growth strategies, assess market trends, and enhance service offerings., • Competitive compensation, • Benefits package for FT employees - health, dental, vision insurance, and more!, • Opportunity for professional growth and continuing education, • Schedule: Full Time - Monday through Friday, • Salary Range: $70,000 to $75,000 per year Powered by JazzHR FuWlvtinco