Front Desk Dental Coordinator
hace 1 día
Buffalo
Job Description Gambacorta Dental & Associates in Buffalo, NY is seeking a Front Desk Coordinator to join our family! About Us: We are a family oriented, patient-centered dental practice in the heart of Buffalo, NY. Our team works together to provide exceptional dental care in a warm, welcoming environment, all while having fun along the way! We're seeking a friendly, organized, and motivated Front Desk Coordinator to be the face of our practice and ensure every patient enjoys an excellent experience from the moment they walk through our doors. Responsibilities include: • Use of multi-line phone to make, answer, and direct phone calls., • Posting and submitting insurance claims., • Coordinate appointments to maximize the daily production goal., • Monitor the schedule throughout the day to ensure that it runs smoothly., • Explain treatment options and procedures., • Work closely with the dentist and dental staff to schedule treatment in a timely manner according to urgency of treatment., • Work with the dentist to determine options for completion or treatment., • Present the patient with all options and a financial estimate for all options., • Check accounts balances of patients coming in and prepare to discuss any monies due., • Work with insurance companies to approve dental and medical procedures., • Receive and enter payments to appropriate accounts., • Balance cash, match bank deposit slips, and receipts daily. Requirements/Competencies • Open Dental experience preferred, • Knowledge of dental procedures preferred, • Dental insurance experience is required., • Basic knowledge of Microsoft Word and Excel and dental software., • General knowledge of proper grammar, punctuation, and spelling., • Effective verbal skills to communicate with patients, parents, doctors, and staff, in person and on the telephone., • Dental office experience is preferred Schedule & Pay/Benefits: • Monday: 8:00 AM – 5:00 PM, • Tuesday: 8:00 AM – 6:00 PM, • Wednesday: 9:00 AM – 7:30 PM, • Thursday: 8:00 AM - 5:00 PM