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Majority Remote - Senior Accountant – NYC! \n \n A growing, private equity-backed company at the intersection of consumer products and design is looking for a Senior Accountant. This is an excellent opportunity for an early-career accounting professional to take on significant responsibility within a growing organization and gain exposure to both core accounting and broader financial analysis, as you’ll work hand in hand with the CFO and VP Finance. \n \n This person will play an important role in strengthening the company's accounting infrastructure as the business continues to grow. The position will be hands-on and involve month-end close, reconciliations, journal entries, and financial reporting, while also providing exposure to process improvement, multi-entity accounting, and other strategic finance initiatives. \n \n The ideal candidate will have strong accounting fundamentals, excellent attention to detail, and the ability to operate independently in a fast-moving environment. This role is particularly well suited for someone coming from a strong public accounting or corporate accounting background who is looking to take on broader ownership within an operating company. \n \n The company is based in Midtown and only requires 1 day in office per week! \n \n Responsibilities: \n\n • Support the monthly close process, including journal entries, account reconciliations, accruals, and preparation of financial schedules\n, • Assist with accounting activities across multiple entities and support the consolidation and reporting process\n, • Maintain accurate general ledger accounts and investigate and resolve discrepancies in a timely manner\n, • Support accounts payable and accounts receivable activities, including invoice review, payment processing, cash application, and account reconciliation\n, • Prepare bank and balance sheet reconciliations and ensure transactions are accurately recorded and supported\n, • Assist with the preparation of internal financial reporting and schedules for management\n, • Support external audit processes by preparing schedules, documentation, and responding to requests from external auditors\n, • Help improve accounting processes, controls, systems, and reporting as the organization continues to scale\n, • Assist with inventory-related accounting and other operational accounting activities as needed\n, • Support broader finance initiatives, including KPI reporting, pricing analysis, variance analysis, and other ad hoc projects\n\n \n Requirements: \n\n • 2–5 years of progressive accounting experience, ideally within a public accounting or corporate accounting environment\n, • Bachelor's degree in Accounting, Finance, or a related field\n, • Strong understanding of GAAP, accrual accounting, journal entries, reconciliations, and month-end close processes\n, • Experience working with multiple entities, consolidations, accounting systems, or process transitions is highly preferred\n, • NetSuite experience is strongly preferred\n, • Strong Excel skills and the ability to work with large amounts of financial data\n, • Experience in inventory, distribution, manufacturing, consumer products, or a similar operating environment is a plus\n, • Highly organized, analytical, and detail-oriented with the ability to manage multiple priorities\n, • Self-starter who is comfortable working in an evolving environment and taking ownership of responsibilities\n, • Interested in developing broader exposure to FP&A, business analysis, and operational finance\n\n \n Salary: $85K – $95K + bonus \n \n The above salary range represents the company's good faith and reasonable estimate of the possible base compensation range at the time of posting and is not reflective of the total compensation package, which may also include benefits, equity and other non-cash incentives. \n \n Please send your resume for immediate consideration to: jdamico@adviceny.com \n \n If this particular role isn't the ideal fit, please feel free to forward your resume to the email above to explore other available opportunities. Please also feel free to share this posting with anyone in your network who might be open to learning more. Referrals are always appreciated! \n \n Advice Personnel \n Celebrating over 40 years as one of the premier search/staffing firms serving the New York metropolitan area

Job Description Why Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. MUST HOLD AN INDEPENDENT OR ASSOCIATE LICENSURE IN NEW YORK Licenses Accepted: Pre-Licensed Social Workers, LMSW, LCSW, LMHC-D, LMFT-D Work Type: On-site, Levittown, New York At Charlie Health, we prioritize an exceptional employee experience. Our Operations team handles all of the administrative complexities, so our clinicians can focus on what they like to do best: providing high-quality mental health care. We also believe clinicians deserve an exceptional compensation and benefits package. Compensation • Full-Time Salary: $70,000-$80,000, • Part-Time Rate: $54-$66/hour, • Signing Bonuses! Benefits • 401(k) with matching, • Medical, dental, and vision insurance, • Wellness stipend, • Free online CEUs, • Malpractice liability insurance, • PTO (vacation, sick time, select federal holidays), • Reimbursement for new license applications, • Opportunity for cross-licensure sponsorship (if eligible), • Transparent scheduling- know your schedule ahead of time, • Dedicated operational, HR, and IT support, • 24/7 Employee Assistance Program The Provider Experience at Charlie Health: • Consistency: We will make sure to keep your calendar as full as you want it to be. You can expect predictable weekly schedules and steady caseloads, • Support: Full-time Admissions & Assessment team so that our talented clinicians can focus on providing exceptional care to our clients., • Collaboration: All clinicians participate in case discussions, allowing you to leverage the expertise of others to develop new skills and perspectives., • Client Relationships: With a maximum of 8 clients in a group, we allow you the opportunity to build strong relationships with clients and do in depth work to create sustainable healing., • Free CEUs: Ongoing professional development About the Role Charlie Health is hiring a few exceptional Licensed Mental Health Therapists/Counselors to provide remote, telehealth services to our adolescent and young adult clients. We're eager to work with forward-thinking mental health and substance use professionals to enhance our programming and provide the best possible care to our clients. Provide telehealth services to adolescents and young adults in a virtual setting. Positions available as part-time or full-time W-2. • Part-Time: Minimum 12 hours/week; flexible scheduling, • Full-Time: 40 hours/week; evening and Saturday availability required About You • Well versed and confident integrating multiple modalities (DBT, CBT, EMDR, MI certification a plus), • Experienced with teens and young adults, • Passionate and skilled in group services, • Collaborative, creative, and engaging on video, • Available evenings to meet client needs, • Committed to self-care and addressing the rural mental health crisis Qualifications • Licensed or pre-licensed mental health clinician (all disciplines welcome), • Master's degree in mental health or related field, • Experience with youth/young adults highly preferred, • Availability between 12-40 hours/week depending on part-time or full-time W2, • Familiar with cloud-based tools (Gmail, Slack, Zoom, Dropbox), EMR, and outcomes software #LI-Remote At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all teens and young adults. Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence., • Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job Description At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives by improving access to trusted, affordable, and personalized mental healthcare. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in behavioral health. Thank you for taking the time to explore a career with us. As the fastest growing behavioral health practice group in the country, now is the perfect time to join our clinical team! We are actively looking to hire talented therapists in the New Hyde Park, NY area, who are passionate about patient care and committed to clinical excellence. Is this you? • Wanting to deliver high quality behavioral healthcare., • Seeking work life balance., • Interested in growing professionally.What we offer Therapists:, • Flexible work schedules with a hybrid system. In person and remote., • Full benefits package W2: health, dental, vision, life, 401k (with match), and paid parental leave., • Collegial work environment., • Newly designed and modern offices., • Full administrative support., • Latest in digital technology., • Strong work/life balance., • Full-time Sign-on Bonus., • Unlimited membership for continuing Education., • Above market compensation-Range from $72,000 to $110,000, compensation model based on productivity., • Cash based incentive plan., • LCSW, LMHC, LMFT Licensed Therapists are a critical part of our clinical team. We’re seeking Licensed Therapists that are:, • Fully licensed and credentialed in one or more US states., • LCSW, LMHC, LMFT, • Hybrid system 2 days in office.About LifeStance Health LifeStance is a national provider of mental healthcare services focused on evidenced-based, medically driven treatment services for children, adolescents and adults suffering from a variety of mental health issues in an outpatient care setting, both in-person at its clinics nationwide and through its digital health telemedicine offering. The company employs psychiatrists, psychologists, psychiatric nurse practitioners, and licensed therapists throughout the US. LifeStance Health is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Our values:Belonging: We cultivate a space where everyone can show up as their authentic self. Empathy: We seek out diverse perspectives and listen to learn without judgment. Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it. One Team: We realize our full potential when we work together towards our shared purpose. If you elect to interact with us via our website, please only use www.lifestance.com or www.careers.lifestance.com. Additionally, our recruiters utilize email addresses with the @lifestance.com domain. Other websites and domains are not affiliated with LifeStance Health and may represent threats to your data security. LifeStance Health complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact our Human Resources Team at ADA@lifestance.com or by calling +1-800-308-0994. Please note: This contact is intended solely for accommodation requests. Inquiries regarding applications, resumes and applicant status should not be sent to this email address as they will not be reviewed or responded to. To apply for a position, please use our official careers page.

Job Description Note this job location is in White Plains, NY Malapero Prisco & Klauber LLP is hiring a litigation attorney to join our growing insurance defense and general liability practice in White Plains, NY. We’re open to junior and mid-level associates with strong litigation experience and a desire to take ownership of files in a collaborative environment. Why Join Us? We offer a flexible, trust-based environment where you can manage your own schedule as long as the work gets done and priorities are met. There may be times when urgent needs come up outside typical hours, but overall you will have the freedom to balance your time while working with a supportive, collaborative team. What You’ll Do • Handle a caseload from inception through resolution, • Draft and argue motions, manage discovery, and take depositions, • Attend court appearances in NYC, Westchester, Nassau & Suffolk, • Work directly with clients and insurance carriers, • Support trial prep, mediations, and settlement negotiations Preferred Experience • 3+ years of litigation experience preferred, • Essential experience includes handling construction matters (NYS Labor Law 200, 240, 241), insurance defense, premises liability, and general liability. Requirements • JD from an accredited law school, • Active admission to the New York State Bar, • Strong writing, communication, and case strategy skills, • Authorized to work in the United States without sponsorship Compensation + Benefits $85,000–$200,000, based on experience and qualifications • Junior Associate: $85,000 – $120,000, • Senior Associate: $120,000 – $200,000 (MUST have Insurance Defense experience), • Hybrid schedule (3 days in-office / 2 remote), • Health, Dental, Vision, • 401(k) with match, • PTO + 11 federal holidays, • Commuter benefits + employee discounts Location: White Plains If you are a motivated attorney with a passion for insurance defense and a desire to work in a flexible, hybrid environment, we encourage you to apply! Disclaimers & Policies: Salary: A variety of factors are considered in making compensation decisions, including but not limited to experience, education, licensure and/or certifications, geographic location, market demands, other business and organizational needs, and other factors permitted by law. This position is also eligible for discretionary bonuses. Final salary wages offered may be outside of this range based on other reasons and individual circumstances. This position is considered full-time and therefore qualifies for benefits including 401(k) retirement savings plan, medical, dental, vision, and accident insurance. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. Malapero Prisco & Klauber LLP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Malapero Prisco & Klauber LLP is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Malapero Prisco & Klauber LLP via email, the Internet, or in any form and/or method without a valid written Statement of Work in place for this position from Malapero Prisco & Klauber LLP HR/Recruitment will be deemed the sole property of Malapero Prisco & Klauber LLP. No fee will be paid in the event the candidate is hired by Malapero Prisco & Klauber LLP as a result of the referral or through other means. \nCompany Description Malapero Prisco & Klauber LLP, specializes in providing litigation and related services to the insurance industry. Areas of practice include construction accidents, insurance coverage, general insurance defense including motor vehicle, premises liability and product liability, property damage/subrogation defense services for insurance carriers, third-party administrators, municipalities, and self-insured entities. Malapero Prisco & Klauber LLP, specializes in providing litigation and related services to the insurance industry. Areas of practice include construction accidents, insurance coverage, general insurance defense including motor vehicle, premises liability and product liability, property damage/subrogation defense services for insurance carriers, third-party administrators, municipalities, and self-insured entities.

Job Description At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives by improving access to trusted, affordable, and personalized mental healthcare. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in behavioral health. Thank you for taking the time to explore a career with us. As the fastest growing behavioral health practice group in the country, now is the perfect time to join our clinical team! We are actively looking to hire talented therapists in the New Hyde Park, NY area, who are passionate about patient care and committed to clinical excellence. Is this you? • Wanting to deliver high quality behavioral healthcare., • Seeking work life balance., • Interested in growing professionally., • Outpatient hybrid system.What we offer Therapists:, • Flexible work schedules with a hybrid system. In person and remote., • Full benefits package W2: health, dental, vision, life, 401k (with match), paid parental leave, and more., • Collegial work environment., • Newly designed and modern offices., • Full administrative support., • Latest in digital technology., • Strong work/life balance., • Full-time Sign-on Bonus., • Above market compensation-Range from $72,000 to $110,000, compensation model based on productivity., • Cash based incentive plan., • Unlimited membership for continuing Education., • LCSW, LMHC, LMFT, • We have outpatient clinics in Manhattan, Brooklyn, Yonkers, Long Island City, New Hyde Park, Forest Hills, Garden City, Westchester County, West Nyack.Licensed Therapists are a critical part of our clinical team. We’re seeking Licensed Therapists that are:, • Fully licensed and credentialed in one or more US states., • LCSW, LMHC, LMFT, • Hybrid system 2 days in office and 2 evenings., • Full-time 30 hours or moreAbout LifeStance Health LifeStance is a national provider of mental healthcare services focused on evidenced-based, medically driven treatment services for children, adolescents and adults suffering from a variety of mental health issues in an outpatient care setting, both in-person at its clinics nationwide and through its digital health telemedicine offering. The company employs psychiatrists, psychologists, psychiatric nurse practitioners, and licensed therapists throughout the US. LifeStance Health is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Our values:Belonging: We cultivate a space where everyone can show up as their authentic self. Empathy: We seek out diverse perspectives and listen to learn without judgment. Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it. One Team: We realize our full potential when we work together towards our shared purpose. If you elect to interact with us via our website, please only use www.lifestance.com or www.careers.lifestance.com. Additionally, our recruiters utilize email addresses with the @lifestance.com domain. Other websites and domains are not affiliated with LifeStance Health and may represent threats to your data security. LifeStance Health complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact our Human Resources Team at ADA@lifestance.com or by calling +1-800-308-0994. Please note: This contact is intended solely for accommodation requests. Inquiries regarding applications, resumes and applicant status should not be sent to this email address as they will not be reviewed or responded to. To apply for a position, please use our official careers page.

Job DescriptionArchitectural Drafter / Estimator Zicana Surfaces – Westbury, NY Full-Time | In-Person | Monday–Friday, 9:00 AM – 5:00 PM About Zicana Surfaces Zicana Surfaces is a premier luxury stone fabrication and design firm based in Westbury, NY. We work with high-end residential clients, commercial projects, and some of New York's top architects, designers, and developers. We pride ourselves on precision, craftsmanship, and delivering a white-glove experience across every project. Website: https://zicana.com/ Position Overview We are seeking a motivated and detail-oriented Architectural Drafter / Estimator to join our team. This role is ideal for someone who wants to be involved in all phases of a project - from initial drawings and estimating through fabrication and completion. You will work closely with our sales, administration, and fabrication teams, contributing technical expertise and ensuring projects are accurately scoped and executed. Candidates should be comfortable managing multiple projects at once and working both independently and as part of a collaborative team. Key ResponsibilitiesDesign & Drafting • Develop detailed CAD drawings based on architectural and technical plans, • Create technical drawings for client review and digital fabrication, • Review drawings for accuracy, completeness, and feasibility, • Assist in refining designs to align with both aesthetic and fabrication requirementsEstimating & Quoting, • Perform detailed material take-offs and estimations from architectural drawings, • Generate accurate quotes based on project scope and specifications, • Adjust estimates based on revisions, scope changes, or updated material pricing, • Ensure all estimates reflect accurate layouts and fabrication requirementsTechnical Support & Collaboration, • Provide technical support to the sales team during project development, • Participate in client discussions when technical clarification is required, • Work closely with fabrication team to ensure designs are properly executed, • Assist project managers and sales team during and after site visitsProject Coordination, • Communicate with internal teams to ensure alignment on scope, timelines, and deliverables, • Identify and resolve design or scope issues proactively, • Ensure all technical details are clearly documented and communicated, • Support projects through to completionRequired Skills, • Proficiency in AutoCAD (required), • Strong ability to read and interpret architectural drawings, • Strong attention to detail and organizational skills, • Excellent written and verbal communication skills, • General computer proficiency (Microsoft Word, Excel, email, etc.)Preferred Qualifications, • Experience reviewing architectural drawings, • Experience working on construction sites or in a fabrication environment, • SketchUp or other 3D CAD experience, • Background in architecture, interior design, or related field, • Bilingual (Spanish/English) is a plusWhat We're Looking For, • Strong work ethic and willingness to learn, • Ability to manage multiple projects and deadlines, • Team-oriented mindset with the ability to work independently, • Problem-solving mindset with attention to detail, • Professional communication and presentationAdditional Requirements, • Ability to travel locally (Long Island / NYC) for job site visits when needed (reimbursed), • Must be able to commute daily to Westbury, NY, • In-person role only (no remote work)Compensation & Benefits, • Full-time position, • Competitive compensation (based on experience), • Health insurance, • Paid time off, • Professional development opportunitiesBefore Applying, • Please submit a resume and cover letter, • Portfolio is strongly preferred, • Candidates may be asked to complete an AutoCAD and/or material take-off testWork Location Westbury, NY – In Person Schedule Monday to Friday, 9:00 AM – 5:00 PM

We are hiring a Recruitment Assistant to support high-volume hiring through intensive candidate screening, interview coordination, and recruitment administration. This role is ideal for someone who is highly organized, comfortable working at pace, and experienced in managing multiple recruitment workflows simultaneously, including video screenings and job post management. Key responsibilities include: • Conduct high-volume candidate sourcing and screening across multiple open roles, • Review resumes and conduct initial qualification assessments, • Lead high-volume video screenings to evaluate candidate fit efficiently, • Schedule, coordinate, and manage interviews across recruiters and hiring managers, • Manage and maintain job postings across job boards and sourcing platforms, • Create and update job descriptions (JDs) in collaboration with recruiters and stakeholders, • Maintain accurate and up-to-date candidate records within the ATS, • Send high volumes of candidate communications, updates, and follow-ups, • Support general recruitment administration and ad hoc tasks as needed, • Ensure a consistent, timely, and positive candidate experience throughout the hiring process Required qualifications include: • Previous hands-on experience in a sourcing or recruitment support role within a high-volume or fast-paced hiring environment is mandatory, • Prior experience working remotely is mandatory, including fluency with remote collaboration tools such as Slack, Zoom, Google Workspace, Asana (or similar), and experience working with US or UK-based companies; applications without this experience will not be considered, • Proven ability to manage repetitive, high-volume recruitment tasks with accuracy, • Strong organizational skills and attention to detail, • Comfortable conducting video-based candidate screenings and managing tight timelines Preferred qualifications include: • Experience supporting operational or high-volume recruitment teams, • Familiarity with job posting management and employer branding basics, • Experience working with recruitment metrics, pipelines, or reporting, • Prior exposure to creating or updating job descriptions Tools & technology: • ATS: Greenhouse, Lever, Workable, or similar, • Sourcing, Screening & Scheduling: LinkedIn Recruiter, job boards, video interview tools, Calendly, • Collaboration & Productivity: Slack, Zoom, Google Workspace Please note: It is crucial that you complete the application form in full. As part of the application process, you will be required to record a video. If your application is successful, you will receive an email confirming next steps the video is the first step of the interview process. If you do not record a video, we will not be able to consider you for ANY open roles. We connect top talent with vetted employers, competitive pay, and real growth opportunities.

Optum NY/NJ is seeking a Population Health Coordinator to join our team in Lake Success, NY. Optum is a clinician-led care organization that is changing the way clinicians work and live. As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthcare better for everyone. At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. We believe you deserve an exceptional career and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while Caring. Connecting. Growing together. Schedule: 40-hour work week. Monday - Friday 8am - 5:00pm EST. (May be able to work from home as well as onsite the schedule will be determined by the hiring manager upon hire) Location: 1 Dakota Drive, Lake Success, NY 11042 If you live near Lake Success, NY, you will enjoy the flexibility of a hybrid-remote role as you take on some tough challenges. • Contacts patients for the purpose of achieving established outreach program goals. This may include contacting patients via telephone, email and/or direct mailings to stress the clinical importance of receiving their recommended lab work and attending their medical appointments, • At the request of a Clinician, may place lab order and/or schedule appointments in electronic medical record system, • Generates reports using Healthy Planet Registry in Epic EMR to identify patients who require additional labs to be ordered as well as identifying patients who are over-due for labs, • Consults with clinicians to determine required population reports and/or patient lists for analysis and outreach, • Communicates and collaborates with care coordination staff to optimize patient care, and supports patient care plans by assisting with linkages to, coordination of, and monitoring identified service needs, • Recognizes and reports data inconsistencies, gaps in performance, and opportunities to improve results to appropriate personnel, • Review daily, weekly, and monthly HEDIS/STAR gap reports, registries, and dashboards to identify open care gaps, • Prioritize outreach based on measure impact, audit risk, and payer timelines, • Work measures across preventive care, chronic disease management, medication adherence, and wellness visits, • Conduct proactive outreach to members via phone, patient portal, and mail to close open HEDIS/STAR gaps, • Educate patients on the importance of preventive screenings, chronic condition follow-ups, and medication adherence, • Address social, logistical, or access-related barriers to care and escalate concerns when needed, • Deliver outreach using scripts and workflows aligned to payer and regulatory requirements, • Schedule appointments directly with primary care providers and specialists to close quality measure gaps, • Coordinate lab testing, imaging, and referrals required for measure compliance, • Ensure appointments are scheduled within payer-required or measure-specific timeframes, • Perform follow-up outreach for missed or rescheduled appointments, • Ensure accurate and timely documentation in the EHR to support HEDIS abstraction and CMS STAR reporting, • Verify completion of services and confirm correct coding, diagnosis capture, and measure specific requirements, • Flag documentation issues or discrepancies for clinical reviews to prevent measure fallout, • Update care gap status and outreach outcomes in quality tracking tools, • Performs other duties as assigned What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: • Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays, • Medical Plan options along with participation in a Health Spending Account or a Health Saving account, • Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage, • 401(k) Savings Plan, Employee Stock Purchase Plan, • Education Reimbursement, • Employee Discounts, • Employee Assistance Program, • Employee Referral Bonus Program, • Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. • High School Diploma/GED, • 1+ years of experience in healthcare operations, quality improvement, population health, or care coordination. Direct experience working with HEDIS, STAR measures, or value-based care programs, • 1+ years of computer proficiency experience to include Microsoft office (specifically excel worksheets), • Ability to be remote and work independently, • Access to a designated quiet workspace in your home (separated from non-workspace areas) with the ability to secure Protected Health Information (PHI), • Live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service, • Reside within commutable distance of 1 Dakota Drive, Lake Success, NY 11042, • Proficient with data manipulation including the ability to develop spreadsheets, build data tables and extract data, • Knowledge of preventive care and chronic disease guidelines, • Proficiency with electronic medical record systems, • Knowledge and understanding of medical terminology, • Ability to work independently and as a team, and maintain good judgment and accountability, • Demonstrated ability to work well with health care providers, • Strong organizational and time management skills, • Ability to multi-task and prioritize tasks to meet all deadlines, • Ability to work well under pressure in a fast-paced environment, • Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The hourly pay for this role will range from $18 - $32 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Join Hire Hangar and work with fast-growing global companies while building a long-term career. Location: Remote Time Zone: US Time Zones (ESTPST) Role Overview We are seeking an Enterprise Business Development Representative to focus on large, complex, and strategic accounts across B2B and B2C markets. This role supports enterprise sales motions by developing account-based strategies, engaging senior decision-makers, and generating highly qualified opportunities within long and consultative sales cycles. Key Responsibilities • Develop and execute account-based prospecting strategies for enterprise-level organizations, • Research and map complex buying committees and stakeholder groups, • Engage Director-, VP-, and C-level executives through highly personalized outreach, • Conduct in-depth discovery to qualify strategic business initiatives and use cases, • Partner closely with Enterprise Account Executives on account planning and deal strategy, • Generate high-quality meetings aligned with enterprise qualification standards, • Maintain detailed account notes, opportunity context, and CRM hygiene Required Qualifications • Experience prospecting or selling into enterprise-level B2B and B2C organizations, • Prior experience working remotely, with fluency in remote collaboration tools such as Slack, Zoom, Google Workspace, Asana, or similar; candidates without prior remote work experience will not be considered, • Experience working with US or UK-based companies, • Strong executive presence and business-level communication skills, • Demonstrated ability to support complex, multi-stakeholder sales cycles, • Advanced CRM usage and disciplined pipeline management Preferred Qualifications • Experience supporting enterprise or strategic Account Executives, • Background in SaaS, technology platforms, or enterprise services, • Familiarity with account-based marketing (ABM) or enterprise sales frameworks Tools & Technology • CRM platforms (Salesforce, HubSpot, or similar), • Enterprise sales engagement and ABM tools, • LinkedIn Sales Navigator, • Slack, Zoom, Google Workspace Please NOTE It is crucial that you complete the application form in full. As part of the application process, you will be required to record a video. If your application is successful, you will receive an email confirming next steps the video is the first step of the interview process. If you do not record a video, we will not be able to consider you for ANY open roles. We connect top talent with vetted employers, competitive pay, and real growth opportunities.

Job Description Role Overview We are seeking an Accounts Receivable & Service Coordinator to support a unique combination of accounts receivable, collections, and service coordination responsibilities within a fast-paced HVAC service management environment. The primary focus of this role is Accounts Receivable, including invoice queue processing, payment application, and collections support. The position also serves as a backup resource for Customer Service during periods of high volume and participates in a rotating evening/weekend coverage schedule, when Customer Service responsibilities become the primary focus. Key Responsibilities Accounts Receivable & Payment Processing • Manage the invoicing queue, transferring invoice-ready service data from our service management system into Sage 300., • Review and process service information including:, • Service call numbers, • Client and site information, • Charge details, • Other invoice-related data, • Apply customer payments and complete related cash application tasks., • Identify missing information or discrepancies and coordinate with internal teams to resolve them., • Maintain accuracy while processing a steady volume of transactions. Collections & Client Account Support • Perform collections activities for both our national service management company and an affiliated local HVAC service company., • Contact customers by phone and email regarding outstanding balances and payment status., • Provide requested supporting documentation, including invoice copies and related service information., • Maintain consistent and professional follow-up on open items., • Build productive working relationships with customers' Accounts Payable teams., • Assist with resolving routine invoice and payment questions. Customer Service & Service Coordination Provide backup support to our Customer Service team as needed, including: • Receiving and triaging incoming HVAC service requests., • Entering and updating service information in our service management system., • Dispatching service calls to assigned HVAC contractors., • Confirming contractor acceptance of assigned calls., • Assisting technicians who call to check out from completed service visits., • Escalating service issues or exceptions when appropriate. Schedule & Rotation Regular Schedule • Full-time, on-site, 40 hours per week, • Regular schedule: 8 a.m.–5 p.m. or 9 a.m.–6 p.m. Evening & Weekend Coverage Employees participate in a rotating remote coverage schedule approximately three times per month. Evening Rotation • Typically 1:00 p.m.–10:00 p.m., • Customer Service becomes the primary responsibility from approximately 6:00–10:00 p.m. Weekend Rotation • One full Saturday or Sunday shift, typically, • 8 a.m.–5 p.m., • 9 a.m.–6 p.m., or, • 1p.m.–10 p.m., • Customer Service is the primary responsibility throughout the weekend shift. Rotating coverage generally replaces a portion of the employee's regular weekly schedule. Overtime may occasionally be available based on workload and employee interest. What We Need Required • Strong professional verbal and written communication, • Excellent organization and follow-through, • High level of attention to detail and accuracy, • Comfortable learning and working across multiple software systems, • Ability to shift effectively between administrative, accounting-related, and customer-facing responsibilities Preferred, but Not Required • Experience in a fast-paced administrative, operations, billing, customer service, or similar environment, • Exposure to:, • Accounts receivable, • Billing, • Payment processing (not POS), • Collections, • Basic comfort with Microsoft Excel, including routine data entry and basic calculations Sage 300 experience is not required. We are willing to train the right candidate on the accounting processes and systems used in this position. Ideal Candidate This role is best suited for someone who is: • Organized and able to keep track of multiple open items, • Responsive and consistent about following through, • Professional when communicating with customers and internal teams, • Adaptable when priorities change throughout the day, • Comfortable balancing detailed administrative work with occasional real-time customer service needs, • Able to work independently while knowing when to escalate an issue The right person does not need to come from a traditional accounting background. A candidate with strong communication, organization, customer service, and follow-up skills can be successful in this role with training. \nCompany Description We are a service company in business for over approximately 60 years. We are a service company in business for over approximately 60 years.

Job Description Title: Account Executive, Premium Seating Employee Status: Regular Full Time Work From Home Option: Hybrid - 2 Days/Week (40% Remote) FLSA Status: Non-Exempt Job Overview: The Account Executive, Premium Seating is responsible for generating new business revenue through the sale of premium seating products, hospitality experiences, memberships, suite rentals, and group entertainment opportunities across NYRA properties. This role focuses on proactive prospecting, relationship building, consultative selling, and exceptional client service to drive revenue growth and enhance the guest experience. The Account Executive independently manages a portfolio of prospects and customers while contributing to departmental sales goals and supporting premium hospitality initiatives. Essential Functions: • Generate new business revenue through outbound calls, email campaigns, networking, referrals, and other prospecting activities., • Execute the full sales cycle, including prospecting, lead qualification, needs assessment, proposal development, presentations, venue tours, contract execution, and post-sale service., • Sell premium seating products, hospitality packages, memberships, suite rentals, group experiences, and special event offerings., • Develop and maintain a robust sales pipeline to consistently achieve individual sales goals and activity benchmarks., • Utilize CRM platforms and sales tools to document activities, maintain accurate customer records, track opportunities, and forecast revenue production., • Conduct consultative sales meetings and presentations to prospective clients, focusing on delivering customized hospitality solutions., • Build and maintain strong relationships with existing clients to maximize retention, renewals, referrals, and upsell opportunities., • Provide best-in-class customer service and account support through all client touchpoints., • Collaborate with Marketing, Hospitality, Food & Beverage, Operations, and Facilities teams to ensure successful client experiences and event execution., • Support premium seating and hospitality activations during racing events, special events, and key sales initiatives., • Maintain thorough knowledge of NYRA facilities, premium inventory, pricing, racing schedules, and hospitality offerings., • Assist in the development of sales collateral, presentations, promotional materials, and client proposals., • Participate in sales meetings, training programs, and business development initiatives., • Analyze customer feedback and market trends to identify new sales opportunities and improve the guest experience., • Foster positive working relationships with internal stakeholders, vendors, and clients., • Perform other duties as assigned. Qualifications: • Bachelor's Degree or equivalent combination of education and relevant experience., • Minimum of 2-4 years of sales, business development, ticketing, hospitality, sports, entertainment, or related industry experience., • Demonstrated success achieving sales goals and generating new business revenue., • Experience utilizing CRM systems and sales prospecting tools preferred., • Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and related business software applications., • Strong interpersonal, communication, customer service, and problem-solving skills., • Ability to work flexible hours, including evenings, weekends, holidays, and racing events as required., • Valid driver's license and ability to travel between NYRA properties, including Saratoga Race Course during the summer racing season., • Ability to perform responsibilities in a fast-paced, customer-focused environment with multiple competing priorities. Preferred Skills: • Prospecting and lead generation, • Relationship building and customer service, • Verbal, written, and presentation communication, • CRM and sales technology proficiency, • Organization and time management, • Problem-solving and adaptability, • Collaboration and teamwork, • Knowledge of sports, entertainment, hospitality, or ticket sales environments preferred Skills Proficiency: • Sales & Business Development - Develops new business opportunities and executes the sales process to achieve revenue goals., • Customer Focus - Delivers exceptional service and builds lasting client relationships., • Communication - Communicates clearly and professionally with clients and colleagues., • Collaboration -Works effectively across departments to support business objectives., • Accountability - Takes ownership of responsibilities and follows through on commitments., • Adaptability - Adjusts effectively to changing priorities and business needs., • Organization - Manages multiple priorities while maintaining accuracy and attention to detail. Summary of Physical Requirements and Work Environment: This role is primarily sedentary and performed in an office or office-like environment with no special physical demands required. The position involves extended periods of sitting with intermittent standing and walking, as well as occasional bending, reaching, and other routine movements typical of a professional workplace. The role requires regular hand manipulation, including daily typing and repetitive hand movements while working on a computer. Occasional light lifting (generally up to 10 lbs., and infrequently up to 30 lbs.) may be required. The work environment does not typically expose the employee to hazardous conditions. There is minimal exposure to environmental hazards such as moving mechanical parts, fumes, extreme weather, or high-risk work areas. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role. Pay Range / Salary: $23.88 - $29.00 per hour

Job Description Automotive Internet Parts Customer Service Representative VIP Automotive Group of Long Island Lindenhurst, NY Full-Time | $70,000 – $90,000 Annually Base Salary + Commission + Bonuses ???? NOW HIRING: AUTOMOTIVE INTERNET PARTS CUSTOMER SERVICE REPRESENTATIVE VIP Automotive Group of Long Island is seeking an experienced Automotive Internet Parts Customer Service Representative to join our growing OEM Automotive Parts E-Commerce operation in Lindenhurst, NY. This is an excellent opportunity for an experienced Automotive Parts Customer Service Representative, Internet Parts Representative, OEM Parts Specialist, Automotive Parts Advisor, Parts Specialist, or Automotive E-Commerce Parts Professional who understands dealership parts operations and online parts sales. Automotive parts experience is required. This is not an entry-level customer service position. You'll play an important role in managing online automotive parts orders, customer communication, order fulfillment, shipping, returns, and problem resolution while helping drive revenue and customer satisfaction. ???? COMPENSATION $70,000 – $90,000 per year Inclusive of base salary, commission, and bonuses. Your earning potential is tied to your experience, performance, customer service, and ability to support and generate automotive parts business. ???? SCHEDULE Monday–Thursday: 9:00 AM – 5:00 PM Friday: 9:00 AM – 3:00 PM Weekends: Approximately 2 hours required remotely Some schedule flexibility may be required during peak order volume periods. ???? WHAT YOU'LL DO As an Automotive Internet Parts Customer Service Representative, you'll manage online OEM automotive parts orders from initial customer inquiry through fulfillment and delivery. Responsibilities include: • Process and manage online automotive parts orders from placement through fulfillment, • Verify OEM part numbers, pricing, quantities, availability, and shipping information, • Research parts applications and provide accurate automotive parts information, • Respond to customer inquiries by phone and email, • Provide OEM automotive parts quotes and product information, • Monitor orders and proactively communicate order status, • Resolve customer concerns involving:, • Incorrect parts, • Damaged shipments, • Lost packages, • Delayed deliveries, • Backordered parts, • Order discrepancies, • Coordinate with warehouses, vendors, shipping carriers, and dealership departments, • Process cancellations, exchanges, refunds, reshipments, and order modifications, • Support a high-volume automotive e-commerce parts operation, • Handle customer escalations and complex order issues, • Assist Level 1 Customer Service Representatives with escalated cases, • Maintain accurate documentation of customer interactions and order resolutions, • Communicate professionally through email, phone, and online customer channels, • Follow up with customers and leads to generate additional parts business, • Identify opportunities to increase sales and customer retention, • Help maintain a high level of customer satisfaction throughout the order process???? AUTOMOTIVE PARTS EXPERIENCE REQUIRED This position requires previous automotive parts experience. Qualified candidates should have experience in one or more of the following: • Automotive dealership Parts Department, • OEM automotive parts, • Internet Parts Department, • Automotive e-commerce, • Online automotive parts sales, • Automotive parts fulfillment, • Wholesale automotive parts, • Retail automotive parts, • Parts counter or parts sales, • Automotive parts customer service✅ QUALIFICATIONS We're looking for an organized, detail-oriented automotive parts professional who can manage multiple customer orders and priorities in a fast-paced environment. Required / Preferred Qualifications: • 2+ years of automotive parts experience preferred, • Automotive dealership parts experience strongly preferred, • Strong knowledge of OEM automotive parts and part numbers, • Experience with online automotive parts ordering, • Understanding of order fulfillment and shipping processes, • Strong customer service and problem-solving skills, • Excellent written and verbal communication, • Strong computer and data-entry skills, • Ability to manage multiple orders and customer requests simultaneously, • Strong attention to detail and organizational skills, • Comfortable handling customer escalations, • Ability to work independently while collaborating with dealership teams, • Sales-minded approach with the ability to identify revenue opportunities???? AUTOMOTIVE SOFTWARE & E-COMMERCE EXPERIENCE Experience with the following systems is a plus: • RevolutionParts, • CDK, • ShipStation, • Dealer Management Systems (DMS), • Automotive e-commerce platforms, • Online parts ordering systems, • Inventory and fulfillment software Experience with other automotive parts or e-commerce platforms is also valuable. ???? WHY JOIN VIP AUTOMOTIVE GROUP? VIP Automotive Group of Long Island is an established and growing automotive dealership organization with a strong reputation for leadership, customer service, employee development, and career advancement. This is an opportunity to join a professional automotive e-commerce and OEM parts operation where your experience can make a direct impact. What we offer: • $70,000 – $90,000 annual earning potential, • Base salary + commission + bonuses, • Stable weekday schedule, • Limited weekend remote coverage, • Career advancement opportunities, • Professional and collaborative work environment, • Opportunities to work with multiple OEM automotive brands, • Long-term career growth within VIP Automotive Group, • Employee discounts on vehicles, parts, and service???? RELATED AUTOMOTIVE PARTS EXPERIENCE Candidates with experience as an: Automotive Parts Specialist | Parts Advisor | Parts Counterperson | Parts Representative | OEM Parts Specialist | Internet Parts Specialist | Automotive E-Commerce Specialist | Automotive Parts Sales Representative | Dealership Parts Specialist | Automotive Parts Customer Service Representative | Online Parts Representative | Parts Department Representative are encouraged to apply. ???? LOCATION Lindenhurst, NY ???? READY TO TAKE THE NEXT STEP? If you have automotive dealership parts experience, OEM parts knowledge, online automotive parts experience, or automotive e-commerce experience, we'd like to hear from you. This is a high-responsibility position for an experienced professional who can provide exceptional customer service, resolve order issues, manage online parts orders, and help drive automotive parts sales. Apply today and join VIP Automotive Group of Long Island! VIP Automotive Group is an equal opportunity employer committed to providing a professional and inclusive workplace.

Job Description The IT Support Analyst provides technical support to employees by troubleshooting hardware, software, network, and system issues. This role serves as the primary point of contact for end-user technology support, ensuring timely resolution of incidents, excellent customer service, and minimal disruption to business operations. The IT Support Analyst supports desktop systems, enterprise applications, user accounts, and IT equipment while contributing to continuous improvement of IT service delivery. CORE RESPONSIBILITIES: • Provide first- and second-level technical support for onsite and remote end users via phone, email, chat, and ticketing systems., • Diagnose and resolve hardware, software, operating system, network, and connectivity issues., • Install, configure, and maintain desktops, laptops, mobile devices, printers, and peripherals., • Provision, modify, and deactivate user accounts, permissions, and access rights., • Support enterprise applications, including troubleshooting user access and functionality issues., • Manage and prioritize support tickets to meet established service level agreements (SLAs)., • Document incidents, resolutions, procedures, and technical knowledge articles., • Assist with onboarding and offboarding activities, including equipment setup and account management., • Perform software installations, upgrades, patches, and system updates., • Support conference room technology, audio/visual equipment, and collaboration tools., • Escalate complex issues to appropriate IT teams or vendors as needed., • Monitor recurring issues and recommend process improvements to reduce support requests., • Maintain IT asset inventories and assist with equipment lifecycle management., • Participate in disaster recovery, business continuity, and cybersecurity awareness initiatives., • Support IT projects, system implementations, and technology rollouts. QUALIFICATIONS Education • Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field preferred., • Equivalent combination of education, training, and experience may be considered. Experience • 1-3 years of experience in IT help desk, desktop support, or technical support roles., • Experience supporting Microsoft Windows environments and common business applications., • Experience using IT service management (ITSM) or ticketing systems. Technical Skills • Knowledge of Windows operating systems and Microsoft 365., • Familiarity with Active Directory, Entra ID (Azure AD), and user account administration., • Understanding of networking fundamentals, including TCP/IP, DNS, DHCP, VPNs, and Wi-Fi., • Experience with endpoint management and device deployment tools., • Knowledge of cybersecurity best practices and endpoint security tools., • Ability to troubleshoot hardware, software, and connectivity issues efficiently. Competencies • Strong customer service orientation and communication skills., • Excellent problem-solving and analytical abilities., • Ability to prioritize multiple requests and manage competing deadlines., • Strong documentation and organizational skills., • Ability to work independently and collaboratively within a team environment., • Continuous learning mindset and adaptability to changing technologies. Physical Requirements • Ability to lift and transport IT equipment up to 30 pounds., • Ability to work at a computer workstation for extended periods., • Occasional travel between company locations may be required., • Dependable mode of transportation, • Work on a warehouse/production floor KORE VISION, MISSION, AND VALUES VISION To be the trusted global leader in IoT Connectivity Solutions for over 100,000,000+ connected devices, enabling a smarter, more connected world for all. MISSION To empower our customers to deliver transformative solutions that deliver impactful outcomes to the communities and customers they serve. KORE VALUES • Customer Obsession: We earn trust through deep understanding and relentless commitment. We earn the trust of our customers and aim to delight them through our solutions – we want to be loved by our customers., • Be the Spark: We lead with energy, creativity, and urgency. We don't wait for change – we ignite it. We listen, engage, and encourage others to participate., • Own the Outcome: We take accountability seriously – delivering on our promises to customers, teammates, and ourselves. We finish what we start. We think like owners and we’re frugal where it makes sense., • Grit & Positivity: We face challenges head-on – with resilience, optimism, and determination. We look at these situations as an opportunity to create a positive outcome. When we make a commitment, we deliver. We challenge those in a respectful way that do not meet their commitments., • Challenge. Debate. But Be Human: We speak up, question assumptions, and challenge ideas – not people. We aim for the best outcomes through respectful, direct, and open dialogue, keeping in mind we’re all on the same team. OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. WORKING CONDITIONS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to remain stationary; move; lift, push, pull and/or move up to pounds. The employee must regularly sit; use hands to finger, handle, or feel; reach with hands and arms; communicate. Specific vision abilities required by this job include close vision. KORE Wireless Group, Inc., is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of any kind. KORE is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at KORE are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, or belief, national, social, or ethnic origin, sex (including pregnancy), age physical, mental or sensory disability, HIV Status, sexual orientation, gender identify and/or expression, marital, civil union, or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. KORE will not tolerate discrimination or harassment based on any of these characteristics.

Job Description Job Type: Full-time Dept.: Information Technology Classification: Exempt EEO Code: Professionals Supervisor’s Title: CTO Hours: Monday- Friday, 830am to 5pm. Additional hours may be required as business necessitates. Date updated: November 2023 Job Summary: The Jr. System Administrator will provide stable and uninterrupted operation of all in-house computer systems, peripherals, tablets, and mobile devices, including assisting in planning, developing, installing, configuring, maintaining, supporting, and optimizing systems hardware, software, and communication links. This position requires independent analyses, effective and efficient communications, and complex problem-solving skills with a heavy focus on application-level support. Essential Job Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. • Provide front-end support to internal and external customers; diagnose and troubleshoot desktop-related issues (software installs, email configuration, and routing, hardware, applications, and peripherals), • Serve as an escalation point for the Service Desk, ensuring completion of Service Desk Tickets within required SLAs and to the customer’s satisfaction; perform advanced diagnoses of hardware and software, communicating the remediation plans to the team, the end-user, and to management as required, • Support the ERP system and all related modules; perform advanced application-level troubleshooting on the ERP platform as well as other industry-standard software, • Assist with conducting UAT and QAT on software and hardware releases as applicable to the business, • Assist with administration and maintenance of (systems-based and application) user accounts, permissions, and access rights, • Work with the Systems Engineer to perform routine system maintenance and system upgrades including service packs, patches/updates, hotfixes, and security configurations; conduct routine environment health checks, • Work within established configuration and change management policies to ensure awareness, approval, and success of changes made to the IT infrastructure (front and backend), • Maintain Department standardization of all hardware and software adhering to internal IT Controls and compliance policies, • Document and update technical procedures, administrative processes, and configuration management, • Assist with managing infrastructure assets: vendor support agreements, software licenses, hardware leases, and service contracts; assist with inventory management - monitoring and controlling inventory of IT equipment and consumables, • Protect the organization's value by keeping information confidential and maintaining safe/ethical computing practices, • Provide on-call emergency services after business hours, holidays, and weekends (as required) Must be familiar with all or some of the following technologies • Network troubleshooting (DNS, DHCP, and TCP/IP), • MS Windows 11, MS Windows Server platforms (2016 and greater) / Active Directory, • Application troubleshooting - Microsoft OS, Office 2016 (and greater), ERP/CRM type applications, • Mobile Device Management, • Virtualization technology, • Cloud based technology, • Antivirus and Anti-Spam technologies, • Backup software technologies and methodology, • Business Continuity Practice, • Remote access configuration & troubleshooting (VPN), • VOIP telephony services, • Website implementation and administration, • Video Conferencing technologies, • Ticketing System Position Requirements/Experience/ Education: • Bachelor’s Degree in Information Systems, Computer Science, or a related field is a must., • 2 years prior experience proving Tier 2 IT Support is a must., • Strong Application-level troubleshooting skills are a must., • Industry Standard Certifications (i.e. Microsoft) preferred., • Strong coordination, organization, teaming, and communication abilities., • Works well individually or in a group setting., • Strong interpersonal skills, able to deal effectively with people at all levels., • Consistent high level of customer care and responsiveness., • Good written and verbal communication skills., • Good organizational and time management skills., • Ability to work under pressure and with time constraints., • Successfully presents technical information to people at all levels ., • Technical knowledge base and excellent problem-solving skills., • Process improvement techniques., • IT Documentation. Ability Requirements: • Excellent follow-up skills, • Ability to set clear expectations within the division and multitask., • Solid decision-making skills within the scope of the position., • Ability to meet deadlines. Qualification Requirements: • Prioritizing, flexibility, adaptability, • Problem assessment and problem-solving, • Information gathering and information monitoring, • Demonstrated accuracy and attention to detail Functional Details: • Is this position closely, moderately, or minimally supervised? Minimally supervised., • Does this position have supervisory responsibility (i.e., responsible for hiring, firing, performance appraisals, etc.)? Yes No X_ If yes, list the number and title for positions that directly or indirectly report to this position (i.e., three secretaries, four programmers, etc.):, • Does this position have access to confidential information? Yes X No If yes, please explain: While servicing an employee’s PC, they have access to all information in the system., • Does this position have authorization to obligate company funds? Yes X No If yes, please explain: They have the ability to access P.O’s through GE., • This position requires what level of understanding of the English language? Fluent X Basic None • Will this person be required to pass a criminal background check, drug screening, DMV search, and reference verification? Yes X No If yes, please explain: He/she will need to successfully pass all the above screening requirements. • What type of equipment will this person need to do their job? Computer, office phone, mobile phone, external hard drive. Physical Requirements: Are there specific physical or environmental demands associated with this position? (Mark each activity with frequency level of either “C” constant; “F” frequent; “O” occasional; or “N” never.) Environmental/Equipment: O Around moving machinery O Exposed to marked changes in temperature O Exposed to dust, fumes, gases, etc. O Operates motorized equipment/tools O Works in confined spaces O Exposed to electrical wiring N Works at levels at or above 6 feet Physical: O Standing O Walking F Sitting O Bending O Squatting O Crawling O Kneeling O Climbing O Balancing O Pushing/Pulling F Handling Objects (manual dexterity) F Reaching above shoulder level F Using fine finger movements F Speaking C Hearing Carry/Lift Loads up to: Y 25 lbs Y 25-50 lbs N over 50 lbs